School to Work Employee - Global Trade, Export Controls
Cummins 4.6
Columbus, OH
We are looking for a talented School to Work Employee - Global Trade, Export Controls to join our team specializing in Regulatory Compliance for our Cummins Inc. facility in Columbus, IN. In this role, you will make an impact in the following ways: + Ensure Timely and Accurate Communication : Manage the Export Controls shared email account to help maintain smooth communication and quick response times across the team and stakeholders.
+ Drive Workflow Efficiency : Be responsible for the Action Request Form (Archer) to ensure that requests are properly assigned and tracked, supporting operational clarity and accountability.
+ Maintain Secure Access Controls : Add user access to the Export Controls Tracker to help safeguard sensitive data and ensure that only authorized personnel can view or modify export-related information.
+ Support Compliance and Risk Mitigation : Notify the business when GTM Data fails to load to help prevent delays in classification and screening, reducing compliance risks.
+ Strengthen Screening Accuracy : Assist with Restricted Party Screening in Oracle RPS to help identify potential risks and ensure that business interactions remain compliant with export regulations.
+ Improve Documentation Quality : Work in creating, updating, and loading procedures and forms into the Document Management System to ensure that teams have access to clear, current, and compliant resources.
+ Enable Team Success : Support the Export Controls team as needed to contribute to a collaborative environment and help the team meet its goals more effectively.
+ Enhance Process Reliability : Maintain systems and workflows to ensure that export control processes run smoothly, consistently, and in alignment with regulatory standards.
RESPONSIBILITIES
To be successful in this role you will need the following:
+ Strong Attention to Detail : Accuracy is critical when managing email communications, assigning action requests, and updating trackers to ensure compliance and smooth operations.
+ Proficiency with Systems and Tools : Familiarity with platforms like Archer, Oracle RPS, and the Document Management System will enable you to efficiently manage workflows and maintain data integrity.
+ Effective Communication Skills : Notify stakeholders when GTM Data fails to load and collaborate with the business to ensure timely classification and screening.
+ Analytical Thinking : Reviewing potential matches in the Restricted Party Screening application requires the ability to assess risk and interpret complex data to support compliance decisions.
+ Adaptability and Team Support : Be responsive to the needs of the Export Controls team and flexible in handling various tasks to be a reliable and valued contributor.
Education/Experience
+ Must be at least 16 years of age and currently enrolled in post-secondary school.
+ No GPA requirement.
+ This is a part-time position, limited to 19 hours per week which is designed to support your school schedule.
+ College Student preferred.
QUALIFICATIONS
Additional Information
_If you are a current School to Work employee, please apply through the Internal Job Page to ensure your application is processed as internal._
+ Manage and maintain the Export Controlled shared email account.
+ Manage, assign and maintain the Action Request Form (Archer).
+ Add user access to the Export Controls Tracker.
+ Pull and manage reports and metrics.
+ Notify business when GTM Data fails to load so that the items can be assigned a classification and the party data can be screened.
+ Assist in reviewing potential matches in the Restricted Party Screening application Oracle RPS.
+ Assist in creating, updating and loading work procedures and forms into the Document Management System.
+ Support the Export Controls team as requested.
Compensation (for United States)
Please note that the salary range provided is a good faith estimate on the applicable range. The
final salary offer will be determined after considering relevant factors, including a candidate's
qualifications and experience, where appropriate.
Job Logistics
Organization Cummins Inc.
Role Category On-site with Flexibility
Job Type Student - School To Work
ReqID 2420997
Relocation Package No
100% On-Site No
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit *************** to know your rights on workplace discrimination.
$41k-49k yearly est. 32d ago
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Front Desk Agent - Full Time
Hyatt Hotels Corp 4.6
Columbus, OH
Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus.
Are you ready?
Because we are looking for a Full-Time Front Office Host!
What does the ROLE entail?
* Responsible for the guest registration process and communication of hotel services and promotions
* Strong guest service orientation in order to ensure high guest expectations
* This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience
* Fast-paced environment that requires continuous standing
* Other duties may include processing forms of payment, responding to guest inquiries, and upselling hotel rooms.
* Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
Your EXPERIENCE:
* Past experience strongly preferred
* A true desire to satisfy the needs of others
* Capable of standing for long periods of time
* Refined verbal and written communications skills
* Unafraid of customer service related tasks and responsibilities
* Must be able to work a flexible schedule including evenings, weekends, and potential holidays
* A fun and energized person
* Soft selling skills
* Strong customer service orientation and customer service recovery skills
What's in it for YOU?
General Perks:
* An entry to the Hyatt Family, a place where we care for people so they can be their best
* 12 free nights at Hyatt hotels globally every year after 90 days of service and 50% Discounts at our F&B outlets
* Affordable Medical, Dental and Vision Coverage after 30 days of employment
* Vacation + PTO days
* Discounted flight program
* Uniform provided and laundry is taken care of in house
* Free COTA Bus Pass
* Free meals, Family Events, and Recognition Celebrations
* Discounted monthly parking passes for Downtown parking
* Take pride in working for a company that is in the "100 Best Companies to Work For" by FORTUNE
What will you get from US?
Wellbeing:
"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"
* To support our colleagues mental wellbeing we provide access to "Headspace App" for all employees, free of charge, as well as hotel gym access
* Social & Community Activities; Team building outings, Sports/wellbeing activities
* Health, Dental, Vision Insurance eligibility after 30 days of employment
Development:
"Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction.
* With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
* Regular Check-In Conversations with Managers to discuss personal career goals
* A wide range of on-property and online training opportunities though-out the year.
* Education assistance of up to $1,000 per year toward personal growth and development
$27k-32k yearly est. 15d ago
Front Desk Representative
Smart Stack Impact
Columbus, OH
DescriptionJob Description: We are looking for a friendly and professional Front Desk Representative to be the first point of contact for our clients and visitors. In this role, you will manage the front desk operations, ensuring a welcoming environment and providing excellent customer service. The ideal candidate is organized, personable, and ready to contribute to a positive office atmosphere.
Key Responsibilities
Responsibilities:
Greet and assist clients and visitors in a friendly and professional manner.
Answer and direct incoming phone calls, providing information and assistance as needed.
Manage front desk activities, including scheduling appointments and maintaining the reception area.
Handle incoming and outgoing mail and packages.
Maintain office supplies and coordinate with vendors for restocking.
Assist with administrative tasks, including data entry and filing.
Ensure the security of the office by monitoring visitor access.
Skills, Knowledge and Expertise
Skills Required:
Strong interpersonal and communication skills.
Excellent organizational and time management abilities.
Proficient in Microsoft Office Suite and basic office equipment.
Ability to work independently and as part of a team.
Previous experience in a customer service or front desk role is a plus.
Professional appearance and demeanor.
Benefits
Benefits:
Competitive salary ranging from $30,000 to $33,000.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional development and growth.
Supportive and collaborative work environment.
If you are a motivated individual with a passion for customer service, we invite you to apply for the Front Desk Representative position at Smart Stack Impact!
$30k-33k yearly 22d ago
Front Desk Agent
Innvite Hospitality
Columbus, OH
Title: Front Desk Associate/Night Auditor Reports to: Front Desk Manager, Assistant General Manager & General Manager
Required Tasks: According to Hotel Standards: *Guest Check-in & Check-out *PMS Operations
*Cash Handling & Credit Card Transactions
*Phone System Operation and Telephone Etiquette
*Front Office Emergency/Security Procedures
*Reservations-Guest Rooms and Meeting Rooms
*Assist with Administrative Duties as assigned by Management
*Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily
*Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
*Minor Decision Making
*Take Group Reservations & Set up Group Blocks
*Sales of Guest Rooms with New Arrivals and Phone Inquiries
*Follow All Policies & Procedures as Outlined in the Employee Handbook
*Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name-tag
*Operate Laundry as Directed
*Maintain a Professional Attitude to all Guests, Associates & Vendors
Required Skills:
*Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
*Basic Math
*Hand Writing
*Computer Skills/Keyboard/Typing Skills
*Operate a 10 Key Calculator
*Hospitable, Civil Contact with the Public
*Ability to Work Independently, with Little to no Supervision
*Ability to Complete Multiple Tasks Simultaneously
*Night Audit/Basic Accounting Skills/Training
Physical Requirements:
*Neck: Bending & Twisting
*Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
*Hands: Finger Dexterity, Grasping
*Trunk: Bending & Twisting
*Legs: Normal Balance, Crouching or Kneeling
*Feet: Standing For Long Periods, Walking, Climbing Stairs
*Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels &
Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
*Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
Transportation to and from the Hotel is the responsibility of the employee!! I have read and understand the job
description as indicated and understand any task that keeps the hotel running is part of any job description. This
description may be altered from time to time by the Hotel!
Job Posted by ApplicantPro
$25k-31k yearly est. 29d ago
Front Desk Agent
Crescent Careers
Columbus, OH
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
A historic feel mixed with modern amenities awaits you at The Westin Great Southern Hotel in downtown Columbus, Ohio. Ideally situated near the German Village in a historic red brick building, our hotel offers our guests a relaxing getaway in the heart of downtown.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for its next great team member to join us on our Front Office team. We are committed to providing you with:
· Highly competitive wages.
· An exceptional benefit plan for eligible associates & your family members.
· 401K matching program for eligible associates.
· Flexible scheduling to allow you to focus on what is important to you.
· Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand properties worldwide.
· Free Bus Pass
Here is what you will be doing each day:
As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards,
accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
Does this sound like you?
You have prior experience as a Front Desk Agent in a hotel or in a high volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have team spirit. Marriott brand experience a plus.
Our Differences Are What Make Us Great:
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
$25k-31k yearly est. 60d+ ago
Front Desk Agent
Columbus Polaris Residence Inn By Marriott
Columbus, OH
Job DescriptionGuest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$25k-31k yearly est. 3d ago
Front Desk Agent
Hospitality Specialists 4.2
Columbus, OH
Department: Front Office
Supervisor Title: Front Office Manager; Assistant General Manager;
General Manager
Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay.
Responsibilities:
Be flexible in regard to work schedule.
Report to work on time, in proper and clean uniform, including name tag.
Must have a valid drivers license and proof of insurance.
Handle all duties according to hotel policies, procedures, internal rules and standards.
Conform to cash handling procedures at all times.
Be knowledgeable about daily hotel operations, be up-to-date with all changes, new procedures and events.
Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.
Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel.
Be able to operate hotel reservations software competently and efficiently.
Perform guest registration and room assignment and accommodate special requests of all guests.
Be knowledgeable about brand specific reward programs and other frequent traveler programs.
Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings).
Know policies and procedures of safe deposit boxes.
Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times.
Utilize spare time for cleaning ie: lobby, entrances, public restrooms and any other areas included on the cleaning checklist.
Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using your brand specific problem resolution guidelines.
Assist fellow associates in their jobs when able to improve daily operations of the hotel.
Have knowledge about all emergency procedures and know how to act on them.
Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured.
Report any unusual occurrences or requests to the manager.
Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest.
Use the AM, PM and night audit daily checklist to ensure smooth daily operations.
Perform other duties as assigned.
Must have a valid drivers license, Proof of insurance and pass as approved driver.
PHYSICAL REQUIREMENTS:
Sitting rarely
Walking frequent
Climbing stairs occasionally
Standing constantly
Crouching/bending/stooping occasionally
Reaching occasionally
Grasping frequently
Pushing/pulling occasionally
Near vision constantly
Far vision frequently
Hearing constantly
Talking constantly
Smell constantly
Taste constantly
Lifting/carrying up to 50+lbs.
NOTICE
The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times.
Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
I have read and understand my as stated above.
Qualifications
PHYSICAL REQUIREMENTS:
Sitting rarely
Walking frequent
Climbing stairs occasionally
Standing constantly
Crouching/bending/stooping occasionally
Reaching occasionally
Grasping frequently
Pushing/pulling occasionally
Near vision constantly
Far vision frequently
Hearing constantly
Talking constantly
Smell constantly
Taste constantly
Lifting/carrying up to 50+lbs.
NOTICE
The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times.
Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
I have read and understand my job description as stated above.
$27k-33k yearly est. 9d ago
Front Desk Agent
Tharaldson Hospitality 4.2
Columbus, OH
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$26k-31k yearly est. Auto-Apply 32d ago
Front Desk Host
Busy Angel Advisory Limited
Columbus, OH
We are seeking a professional and friendly Front Desk Host to join our dynamic team in our Columbus office. If you thrive in a fast-paced environment and love interacting with people, we want to hear from you!
Key Responsibilities:
Greet and welcome visitors in a friendly and professional manner.
Manage the front desk, ensuring that all calls, inquiries, and visitors are handled promptly and efficiently.
Maintain a positive, helpful attitude while directing guests to the appropriate personnel or departments.
Assist with scheduling appointments and managing conference room bookings.
Handle incoming and outgoing mail and packages.
Provide administrative support as needed, including data entry and document filing.
Ensure the front office area is clean, organized, and presentable at all times.
Collaborate with team members to ensure efficient office operations.
Qualifications:
Proven experience as a front desk representative, receptionist, or similar role.
Exceptional verbal and written communication skills.
Strong organisational skills and attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multitask and work in a fast-paced environment.
Positive attitude and strong interpersonal skills.
Why Join Us?
Competitive salary and benefits package.
Opportunities for professional growth and development.
A supportive and friendly work environment.
Convenient office location in Columbus, OH.
$23k-29k yearly est. 60d+ ago
Front Desk/Host
Daveandbusters
Columbus, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the Front Desk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the Front Desk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $10.45 - $13.5 per hour
Salary Range:
11
-
13.8
We are an equal opportunity employer and participate in E-Verify in states where required.
$10.5-13.5 hourly Auto-Apply 21d ago
Front Desk Agent
Double Star Hospitality Dublin LLC
Dublin, OH
Job DescriptionBenefits:
Competitive salary
Employee discounts
Free uniforms
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$25k-31k yearly est. 14d ago
Front Desk/Host
Dave & Buster's, Inc. 4.5
Columbus, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
* Reviews the cleanliness and organization of the Front Desk and Host station.
* Ensures all menus are stocked and properly cleaned and maintained.
* Checks for restocking of necessary supplies.
* Brings all areas up to standard.
* Discusses problem areas with Manager
* Conducts merchandise inventory during and after shift, if applicable.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Assists other Team Members as needed or as business dictates
* Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
* Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
* Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
* Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
* Delivers silverware as Guests are seated.
* Makes timely and accurate calculations of bill transactions.
* Greets and assists Guests efficiently and with a smile while processing transactions.
* Is responsible for the reconciliation of any monies from their banks.
* Completes "To Go" order transactions for Guests and ensures accuracy.
* Sells merchandise from the Front Desk, if applicable.
* Must be friendly and able to smile frequently.
* Restaurant, retail, or cashier experience preferred, but not required.
* Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
* Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
* Must demonstrate ability to read and communicate in English.
* Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
* Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
* Must be at least 16 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Work days, nights, and/or weekends as required.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $10.45 - $13.5 per hour
Salary Range:
11
* 13.8
We are an equal opportunity employer and participate in E-Verify in states where required.
$10.5-13.5 hourly Auto-Apply 60d+ ago
Front Desk Agent
Doubletree Dublin 4.0
Dublin, OH
Introduction:
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a front desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$27k-33k yearly est. 60d+ ago
Front Desk Agent at Renaissance Westerville Hotel
Concord Hospitality Brand 4.3
Westerville, OH
Join Our Team and Be the Heartbeat of Hospitality!
Are you fueled by the desire to create unforgettable experiences for others? Do you thrive in dynamic environments where every interaction is an opportunity to make someone's day? If so, we've got the perfect opportunity for you!
Position: Front Desk Superstar
Starting Pay: $16.00 per hour
Why Us? At Renaissance Westerville Hotel, we're more than just a hotel - we're a family. We value each and every team member and foster a culture of respect, support, and growth. When you join our team, you become part of something bigger - a community dedicated to delivering exceptional service and creating lasting memories for our guests.
Your Role: As a Front Desk Superstar, you'll be the face of our hotel, the first point of contact for our guests, and the orchestrator of their unforgettable stay. Your responsibilities will include:
ð Assisting guests with efficiency, courtesy, and professionalism, ensuring their needs are met promptly and with a smile.
ð Maintaining a standard of service and hospitality that exceeds expectations, setting the stage for an unforgettable experience.
ð Handling guest concerns or issues with grace and efficiency, ensuring every guest leaves satisfied.
ð Managing guest charges and payments with precision, adhering to all cash handling procedures.
ð Safeguarding guest privacy and maintaining professionalism in handling mail and messages.
ð Serving as a knowledgeable ambassador for our hotel brand and various programs, enhancing guest experiences with insider tips and special offers.
ð Communicating effectively with all departments and management, ensuring seamless guest experiences from check-in to check-out.
ð Responding promptly to calls, visitors, and team members needing front desk assistance, embodying our commitment to exceptional service.
ð Being well-versed in hotel safety and emergency procedures, ensuring the safety and security of our guests and team.
What We're Looking For: We're seeking individuals with a passion for hospitality, a winning personality, and a strong sense of responsibility. If you're someone who thrives on engaging with others and creating magical moments, this role is tailor-made for you!
Join Us Today! Embark on a journey with Concord Hospitality and Renaissance Westerville where every day brings new opportunities to make a difference. Apply now and become part of a team where your talents are recognized, your contributions are valued, and your potential is limitless!
Don't wait - your next adventure starts here!
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
$16 hourly 6d ago
Front Desk Agent
Image Hotel Management 3.9
Grove City, OH
Job DescriptionOur AARTI HOSPITALITY LLC is seeking front desk agents to join our team. We are looking for team players with high energy, an upbeat personality, and outstanding customer service skills! 8 hour shifts Day or Night availability.
Benefits
Medical, Dental, and Vision Insurance for Full Time Staff
Life Insurance for Full Time Staff
401(k) Retirement Plan
Paid Time Off
Employee discount
Responsibilities
Exceptional guest service delivery with problem resolution ability
Excellent communication and phone skills
Process all guest check-ins, check-outs, room assignments, and room change/guest requests
Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction
Account balancing & cash handling
Ability to understand and uphold hotel and brand standards and expectations
General office up keeping and ensuring public areas are cleaned and replenished as needed
Knowledge of hotel amenities as well as surrounding area (attractions/restaurants) in order to optimally service guests needs
Knowledge of Microsoft office and computer skills
Capacity to stand or walk for an extended period of time.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds
Adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.
Required Skills
Superior customer service skills including problem solving and ability to multi-task
Strong attention to detail, good follow through, and communication skills
Previous hotel or customer service experience preferred
Previous customer service experience preferred
$26k-32k yearly est. 14d ago
Front Office Clerk
Olshan Properties 3.8
Columbus, OH
Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk. Greets and registers guest, provide prompt and courteous service, and closes out guest accounts upon completion of stay to meet Marriott's high standards of quality. Remain active in the daily operations of front desk to ensure 100% customer satisfaction.
ESSENTIAL FUNCTIONS:
While standing, make eye contact and greet guests immediately with a friendly and sincere welcome using the 15-5 Rule. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as directions to company offices and local attractions. Be familiar with events taking place in area.
Promptly complete the registration process by inputting and retrieving information from computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs and code electronic keys. Nonverbally confirm the room number and rate. Provide check in folders containing room keys. Close out guest accounts at time of check out. Use standards for check-ins and check-outs.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Keep record of all the vouchers received at the front desk. Post charges to guest room accounts. Perform bucket check every shift to verify payment type, correct demographic information, and room rate.
Promptly answer the telephone using positive and clear English language. Take reservations. Retrieve mail, small packages and faxes for guests as requested. Ensure the voice message is left for the guests about the mail.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise and authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Complete daily shift checklist and other duties assigned by the supervisor.
Have working knowledge of reservations and procedures. Take reservations on the phone. Know cancellation and walk procedures.
Communicate with Housekeeping and Maintenance department to follow up on guest requests.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Develop a thorough knowledge of room locations, types of rooms and room selling strategies. Know Marriott Rewards program and its benefits.
OTHER:
Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon particular requirements of the hotel.
Prepare daily arrivals with special requests, pre-assign rooms for VIP guests and advise Housekeeping accordingly.
Operate fax machine to send, receive, and log incoming transmissions. Notify guests using the voice mail. Ensure any leftover fax must be delivered to the room by 10pm on daily basis.
Provide safety deposit boxes for guests and file access slips in box order.
Use the photocopier to make copies of items as required.
May need to work in any other department in case the need arises.
Other duties as assigned by the supervisor such as assisting other departments or being Person in Charge, etc.
May be asked to serve on safety committee and other committees as required.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to read, write and speak the English language fluently.
Ability to stand for long periods of time, up to 8 hours with two 15 minute breaks and a 30 minute meal period, walk, bend, stoop, reach arms overhead and continuously perform behind the front desk.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to access and accurately input information using a moderately complex computer system.
Knowledge of hotel operations, including security, and safety programs, reporting repairs, maintenance through use of GXP.
Knowledge of PMS
Protect employer's privacy and data; keep passwords safe.
QUALIFICATION STANDARDS:
EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
EXPERIENCE: No prior experience required. Prior hospitality experience preferred.
LICENSES OR CERTIFICATES: No special licenses required. Individuals are required to meet the minimum bonding standards.
GROOMING: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook).
OTHER: Applicants with additional language skills preferred.
$27k-32k yearly est. Auto-Apply 4d ago
Front Desk Associate (Morning)
World Elite
Powell, OH
Join the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you! About the Role We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that provides unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude daily is key.
What You'll Do
From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly.
Greet and assist families with a smile
Answer customer inquiries via phone, email, chat, or in-person
Provide support with sign-ups and scheduling
Keep our space tidy and organized
Help with inventory and computer tasks
Be a team player and bring that positive energy every day
What We're Looking For
We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person!
Part-time position; morning/evening times available
Entry-level, $11-$18/hr (based on experience)
Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH
If this sounds like the kind of vibe you'd thrive in, let's chat! We can't wait to meet you!
Daytime Availability
9-12 M- Thursday & Saturday
For information and what's to come for our Powell Location please visit the link below: ************************************************************
$11-18 hourly 6d ago
Front Desk Associate (Morning)
World Elite Inc.
Powell, OH
Job DescriptionJoin the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you!
About the Role
We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that provides unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude daily is key.
What You'll Do
From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly.
Greet and assist families with a smile
Answer customer inquiries via phone, email, chat, or in-person
Provide support with sign-ups and scheduling
Keep our space tidy and organized
Help with inventory and computer tasks
Be a team player and bring that positive energy every day
What We're Looking For
We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person!
Part-time position; morning/evening times available
Entry-level, $11-$18/hr (based on experience)
Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH
If this sounds like the kind of vibe you'd thrive in, let's chat! We can't wait to meet you!
Daytime Availability
9-12 M- Thursday & Saturday
For information and what's to come for our Powell Location please visit the link below: ************************************************************
$11-18 hourly 8d ago
Hotel Front Desk Associate - Full Time
Courtyard By Marriott-New Albany, Oh
New Albany, OH
Job Description
Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will enthusiastically greet and welcome guests to the hotel. The representative will complete check-in and/or check-out of guests' stays per Marriott standards. The hotel front desk clerk will accommodate special requests and ensure that all guests have a great experience while staying at our hotel.
PM Agent: 3pm-11pm Weekends are required
Benefits for the Guest Service Representative/Hotel Front Desk Clerk:
Competitive Pay
Paid Time Off
Employee Rate Discounts for Marriott hotels
Team Work Environment
Opportunities for Growth
Responsibilities
Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer
Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions
Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential
Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately
Resolve issues such as location changes, providing additional room amenities and credit issues
Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc.
Performs miscellaneous job-related duties as assigned
Requirements and Qualifications
Regular attendance is essential
May be required to work varying schedules and holidays
Required to fully comply with the hotel's rules and regulations
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities
Requires continual standing and movement throughout front office area
Periods of standing exceeding 50% of work shift are required
Maintain a well-groomed and professional appearance
About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$21k-28k yearly est. 4d ago
Evening Front Desk Sales Associate
Crunch 3.9
Hilliard, OH
Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.
This detail-oriented individual (18 yrs or older) will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required. All Front Desk Associates are required to participate in general cleanliness of the club daily, as well as community outreach and marketing.
Current CPR Certification is required.
Apply Today!