Mailroom assistant vs administrative support assistant

The differences between mailroom assistants and administrative support assistants can be seen in a few details. Each job has different responsibilities and duties. Additionally, an administrative support assistant has an average salary of $36,341, which is higher than the $29,118 average annual salary of a mailroom assistant.

The top three skills for a mailroom assistant include office equipment, data entry and HR. The most important skills for an administrative support assistant are customer service, provides administrative support, and data entry.

Mailroom assistant vs administrative support assistant overview

	Mailroom Assistant	Administrative Support Assistant
Yearly salary	$29,118	$36,341
Hourly rate	$14.00	$17.47
Growth rate	-5%	-8%
Number of jobs	13,048	118,512
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 49%
Average age	45	50
Years of experience	-	2

What does a mailroom assistant do?

Mailroom assistants receive incoming mail and then process, sort, and distribute it to the proper recipients. They may maintain mailroom supply inventories and sort office mail and messages. It is part of their responsibilities to check outgoing mail by preparing it for delivery, including distribution of packages and logging. Moreover, they usually operate mailroom tools such as envelope openers, postage meters, mail sorting machines, mail sealers, fold-and-insert machines, labeling machines, and scanners.

What does an administrative support assistant do?

Administrative support assistants are individuals who provide support to employees and managers. They provide assistance in general functions in various administrative or academic units. Their primary duties involve the management and dissemination of information within an organization. They take memos, maintain files, and answer phone calls. They should develop skills in technology, written and verbal communication, independence, and organization. Excellent skills in problem-solving, time management, and attention to detail are also important.

Mailroom assistant vs administrative support assistant salary

Mailroom assistants and administrative support assistants have different pay scales, as shown below.

	Mailroom Assistant	Administrative Support Assistant
Average salary	$29,118	$36,341
Salary range	Between $23,000 And $35,000	Between $29,000 And $44,000
Highest paying City	Walnut Creek, CA	SeaTac, WA
Highest paying state	Hawaii	Hawaii
Best paying company	University of California	Brookhaven National Laboratory
Best paying industry	Government	Government

Differences between mailroom assistant and administrative support assistant education

There are a few differences between a mailroom assistant and an administrative support assistant in terms of educational background:

	Mailroom Assistant	Administrative Support Assistant
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	-	Western Carolina University

Mailroom assistant vs administrative support assistant demographics

Here are the differences between mailroom assistants' and administrative support assistants' demographics:

	Mailroom Assistant	Administrative Support Assistant
Average age	45	50
Gender ratio	Male, 54.1% Female, 45.9%	Male, 16.6% Female, 83.4%
Race ratio	Black or African American, 10.0% Unknown, 3.7% Hispanic or Latino, 16.8% Asian, 8.1% White, 60.7% American Indian and Alaska Native, 0.7%	Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	6%

Differences between mailroom assistant and administrative support assistant duties and responsibilities

Mailroom assistant example responsibilities.

Manage files, prepare lobby monitor presentations using Microsoft PowerPoint.
Present cases for equipment upgrades by use of ROI tools and specification advantages.
Help implement and maintain USPS standards, policies, and procedures in mail management.
Create new division for NCOA processes for outside customers that increase revenue there as well.
Pick up, sort, and deliver all USPS mail including time and authorization sensitive correspondence.
Distribute incoming FedEx and DHL packages to employees on assign floors as well as processing and shipping outgoing FedEx and DHL.

Administrative support assistant example responsibilities.

Participate in committee meetings by preparing minutes and presentation summaries, planning meeting agendas, and organizing and managing meeting logistics.
Coordinate highly confidential and sensitive material relate to employee relations, payroll and personnel actions.
Complete diverse administrative tasks accurately and efficiently including verification of insurance information, payroll administration, and coordination of department meetings.
Create PowerPoint's of upcoming activities/events to distribute to departments/teams.
Interview patients and determine primary need of interest by providing assistance to other responsible personnel.
Maintain a database with confidential information regarding patients and providing medication for the HIV/AIDS section.

Mailroom assistant vs administrative support assistant skills

Common mailroom assistant skills

Office Equipment, 27%
Data Entry, 15%
HR, 14%
Mail Room, 8%
USPS, 5%
Customer Service, 5%

Common administrative support assistant skills

Customer Service, 15%
Provides Administrative Support, 6%
Data Entry, 6%
Patients, 5%
Travel Arrangements, 4%
Phone Calls, 4%

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Mailroom Assistant
Mailroom Assistant vs Administrative Support Assistant

Updated January 8, 2025

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