By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**About BioLife Plasma Services**
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._
**Senior Operations Management Trainee (Senior OMT)**
Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations.
**Our growth is your bright future.**
Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference.
**_A typical day for you may include:_**
+ **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities.
+ **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees.
+ **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers.
+ **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management.
+ **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production.
+ **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend.
**REQUIRED QUALIFICATIONS:**
+ Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to.
+ 3-5 years of experience leading medium to large teams (20+ direct reports)
+ Up to 90-100% travel during the Trainee Program
+ Ability to walk and/or stand for the entire work shift
+ Willingness to travel and work at various BioLife locations across the country
+ Ability to work evenings, weekends, and holidays
+ Have a valid driver's license for the entire duration of the program
+ Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
+ Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
+ Fine motor coordination, depth perception, and ability to hear equipment from a distance
+ Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
**PREFERRED QUALIFICATIONS:**
+ Associates or Bachelor's Degree
+ Experience working with SOPs, GDP, GMP, CLIA, and the FDA
+ Experience working in a highly regulated or high-volume retail environment
+ Excellent interpersonal, organizational, technical, and leadership skills
\#LI-Remote
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - AR - Virtual
**U.S. Base Salary Range:**
$80,000.00 - $110,000.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - AR - Virtual
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
$80k-110k yearly 40d ago
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HS OPERATIONAL MANAGER
Boys & Girls Club 3.6
Manager job in San Juan, PR
Job Description
GENERAL DESCRIPTION: Responsible for operations of the Head Start Program including facility management, information systems, transportation, and property. Supervises and ensures that the Performance Standards and regulations are met and that agency facilities and operations are effective and efficient; works closely with Head Start managers to coordinate agency operations; responsible for meeting Head Start Performance Standards and following the agency policies and procedures.
TASKS AND ESSENTIAL JOB RESPONSIBILITIES:
Works with the managers and coordinator to ensure that facilities, transportation, food service, technology resources, and center operations are effectively and efficiently managed and meet the Head Start Performance Standards, all regulations and policies and procedures.
Responsible for contract development and management.
Explore and research facility opportunities.
Negotiate leases and contracts, also responsible for the oversight of tenant leases.
Prepare and coordinate job bids, repair costs and estimates.
Assess facility needs: monitor, evaluate and prioritize Facilities Tracker Requests, determining assignments/scheduling and when requests need to be contracted out.
Ensure facilities/equipment is appropriately maintained, schedule and coordinate repairs with Facilities Technicians/Assistants, and/or subcontractors (electrician, plumber, locksmith, etc.)
Maintain records and documentation for all contracts (tenant leases, facility lease, inter-agency agreements, construction projects etc.) and jobs, projects and equipment.
Coordinate facility construction, renovations and playground development.
Establish and maintain professional working relationships with vendors, agency funders, tenants, and the business community.
Management of requests and needs related to information technology systems
Regularly monitor functional areas (facilities, playgrounds, food service, transportation and information technology systems) to assure compliance with Head Start Performance Standards, local, state and federal regulations.
Work with program managers to plan, organize and supervise day-to-day program operations; monitor quality, resolve challenges and continuously seek opportunities for improvement.
Facilitate the Facilities Committee.
Responsible for the operation's material inventories and their distribution to the operation.
Monitors the inventory of site materials, supplies, and equipment; places orders for the center.
Assesses current and future facility needs; makes recommendations to the Head Start Director.
Development and implementation of the operational inkind plan
Submits monthly the in-kind contributions, volunteer report and all program activities.
Maintains accurate and complete volunteer files. Ensures volunteers working ten hours or more per month are referred to Human Resources for background screening and TB Testing.
Development of the operational and programmatic calendar
Establishes and maintains property records in accordance with organizational regulations and policies.
Prepares annual property inventories and submits the corresponding reports
Certifies the deregistration and registration orders to the program property registry
Manage data platforms related to head start program operations
Mobilize community resources and partnerships and work with other organizations in the community to foster collaboration as defined by the Office of Head Start.
Strategic leadership and innovative programming to meet the needs of children and families in alignment with Head Start and organizational objectives.
Coordinate with leadership team on operational aspects of all school events
Assists in the development and implementation of the annual training plan, including pre-service, in[1]service, T/TA, and ongoing training requirements
Perform other related duties as assigned by the HS/EHS Director.
SUPERVISION
EMPLOYEE DEVELOPMENT: Establishes action plans that encourage the development of its employees (behavior and performance), especially its key talent
PERFORMANCE REVIEW: Complete performance appraisals on time and correctly identify your employees' areas of strength, opportunity, and development
ORGANIZATIONAL ENVIRONMENT AND CULTURE: Ensures a positive work environment in which commitment, resources, collaboration and recognition are encouraged
COMMUNICATION: Effectively communicates expectations, needs, critical situations, organizational objectives and the role of your team in meeting them
PERFORMANCE MANAGEMENT: Effectively management situations of poor performance. Take required disciplinary action, in an objective and fair manner, following Program Policies and Procedures and EEO requirements. This includes requirements involving the Head Start Policy Council in employee hiring and termination as outlined in Performance Standards 45 CFR 1304, Appendix A.
SUSTAINABILITY: Hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports.
EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED:
Bachelor's Degree in business management field or a combination of a Bachelor's Degree in an unrelated field and relevant experience.
Minimum of three years professional level management and supervision of a department or agency.
Knowledge and experience in business and human resource practices.
At least three years' experience working with diverse families in low income communities on health and wellness interventions, including evidence-based strategies to reduce health disparities, with supervisory responsibilities
Background and understanding of child preventative health, including EPSDT requirements for children 0-5
Bilingual Required- translation and interpretation (language(s) - program specific).
Maintain certification in CPR and First Aid.
Physical exam and background checks are required for this position.
Travel required locally or long-distance up to 10% of the time for work-related meetings and functions.
Must have a valid driver's license and reliable transportation.
Ability to interact effectively with people from diverse backgrounds
Strong leadership skills with excellent written and oral communication skills. Ability to communicate effectively, verbally and in writing
Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation
Must be honest, dependable and able to meet deadlines
Self-motivated and able to work independently
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Ability to sit most of the time with some bending and reaching.
Ability to stand, walk, and bend periodically.
Ability to engage in repetitive movement of wrists, hands, and fingers - typing and/or writing.
Ability to work frequently at close visual range (i.e. preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading).
Ability to receive and respond to oral communication.
Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects.
Work is generally performed in an office environment.
Noise level in the work environment is moderate to occasionally loud (examples: business office with computers and printers, light to moderate traffic, human voices).
Standard office equipment generally used includes:
Telephone
Personal Computer (monitor, keyboard, and mouse) or Tablet
Printer/Photocopy Machine
Calculator
May be required to operate a motor vehicle during the course of duties.
ORGANIZATIONAL VALUES:
Empathy: We believe in showing love and compassion to all of our beneficiaries and in everything we do. We work hard to ensure respect, solidarity and purpose and we are dedicated to a sense of mutual service based on a deep sense of empathy
Inclusion trust: We learn from those most affected by the poverty. We develop opportunities with them at the center of what we do. We discover the needs for being able to design and implement the right solutions at scale.
Ethical Transparency: Our mission to eradicate poverty infantile in Puerto Rico is the driving force to do things well, with the best governance, ethics and transparency.
Creative Innovation: We build a better country. We recognize that the opportunities to which we aspire require new solutions. Creativity and innovation are our tools to create a better quality of life.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
$35k-47k yearly est. 5d ago
Night Operations Assistant Manager in Training
Home Depot 4.6
Manager job in Ponce, PR
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
Key Responsibilities:
* 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
* 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
* 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
* 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
* 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
Direct Manager/Direct Reports:
* This Position typically reports to the Store Manager
* This Position has 0 Direct Reports
Travel Requirements:
* Typically requires overnight travel less than 5% of the time.
Physical Requirements:
* Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
* Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
* Must be 18 years of age or older
* Must be legally permitted to work in the United States
Preferred Qualifications:
* Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
* 3
Preferred Years of Work Experience:
* 3
Minimum Leadership Experience:
* 3
Preferred Leadership Experience:
* 3
Certifications:
* None
Competencies:
* Action Oriented
* Collaborates
* Customer Focus
* Develops Talent
* Drives Results
* Resourcefulness
$19k-22k yearly est. 21d ago
Houseperson - Public Areas - Condado Ocean Club
The Condado Collection
Manager job in San Juan, PR
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.
The Condado Ocean Club is a modern oasis in the middle of the city. This is a club open to all who value the unique experiences and cultural connections inspired by travel. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!
Key Responsibilities
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
Responsible for maintaining the cleanliness of the entire lobby, including all entrances, glass doors, windows, men's and ladies' restrooms, front office reception area, lounge, and shops.
Perform other miscellaneous jobs as requested by the housekeeping manager.
Maintenance and cleanliness of all equipment used by him/her.
Check with the manager to determine if any special situations are present so that you can give them immediate attention.
Maintenance and cleanliness of all equipment used by him/her.
Anticipate and communicate replenishment needs.
Ensure adherence to quality expectations and standards.
Knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and be up to date with all changes, new procedures, and events.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping.
Complete safety training and certifications.
Develop and maintain positive working relationships with others, support the team to reach common goals.
Perform other reasonable job duties as requested by supervisors.
Qualifications
Hospitality oriented
Proven experience in a supervisory role within housekeeping or public areas, preferably in a hotel environment.
Must be able to bend, squat and stretch, lift weighing up to 50 pounds.
Flexibility to work various shifts, including weekends and holidays
Able to handle difficult situations effectively.
Strong communication skills
Able and willing to perform basic cleaning duties.
Must possess good communication skills in Spanish and English
Benefits
401(k)
Employer Contribution to 401(k)
The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
$35k-56k yearly est. Auto-Apply 5d ago
Port Operations Manager - Diego Garcia
Amentum
Manager job in San Juan, PR
This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations
+ Managing port personnel, including hiring, training, and performance evaluations
**QUALIFICATIONS**
+ US Citizenship
+ Secret Security Clearance
+ Minimum of 72 months Harbor Operations experience.
This opportunity is located on the island of Diego Garcia.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
$35k-60k yearly est. 60d+ ago
Operations Manager(E)
Legends Global
Manager job in San Juan, PR
LEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula to you? Join us!Legends Global, has an excellent opening for the Operations & Facility Manager at The PR Convention Center. This Position is supporting the Director of operations for overseeing all operational and maintenance functions of the PR Convention Center and Antiguo Casino to ensure safe, efficient, and high-quality event delivery. This role manages staff and subcontractors across maintenance, engineering, housekeeping, and event logistics to guarantee that the venue is fully prepared, compliant, and operationally excellent always.The Manager collaborates closely with event services, sales, F&B teams to meet client requirements, enhance guest satisfaction, and maintain the property in excellent condition. Responsibilities include strategic planning, budgeting, preventive and corrective maintenance, policy implementation, and continuous improvement of operational standards and delivery service.Essential DutiesOperations & Event Support
Plan, organize, and coordinate all daily operational activities to ensure the venue's readiness for events.
Oversee setup, logistics, and operational support for events in coordination with event management, client services, and F&B departments.
Ensure smooth event operations, addressing any on-site issues promptly to maintain service quality and safety.
Actively participate in client meetings to understand operational needs and provide technical and logistical solutions.
Maintenance & Facility Management
Oversee maintenance and repair services including HVAC, electrical, plumbing, mechanical, and general building systems.
Manage preventive and predictive maintenance programs using CMMS or Legends Global maintenance tools.
Supervise vendors and contractors, ensuring compliance with service agreements, safety regulations, and performance standards.
Continuously review facility conditions and recommend repairs, upgrades, or capital improvement projects.
Ensure full compliance with OSHA, building codes, fire safety, and other local regulatory standards.
Staff Leadership & Administration
Supervise, train, and evaluate departmental staff, fostering a culture of safety, teamwork, and accountability.
Manage subcontractors and service providers, ensuring adherence to operational standards and service-level agreements.
Conduct and participate in regular staff meetings to review event plans, schedules, and performance updates.
Prepare and deliver weekly and monthly operational reports for management and stakeholders.
Financial Management & Reporting
Supporting the Director of Operations developing and monitoring departmental budgets, forecasts, and staffing plans.
Prepare event cost estimates and post-event analyses to optimize operational efficiency.
Track and manage expenses related to equipment rentals, supplies, and contracted services.
Implement and oversee inventory and purchasing control systems for consumables, tools, and equipment.
Compliance, Safety & Continuous Improvement
Maintain all building licenses, inspections, and certifications.
Promote and enforce workplace safety programs in line with OSHA and internal standards.
Supporting the Director of Operations developing, implementing, and updating policies and standard operating procedures (SOPs) for operations and maintenance.
Lead or support special projects assigned by the Director of Operations to enhance operational excellence.
Required Qualifications
Bachelor's degree required, Engineering, Facility Management, Industrial, Mechanical, Electrical, or related field preferred.
Minimum 5 years of experience in facility or operations management, ideally within a convention center, large venue, or hospitality environment.
Proven experience supervising and developing teams and managing third-party service contracts.
Strong project management skills with ability to handle multiple priorities under tight deadlines.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, MS Project) and familiarity with CMMS or other maintenance management systems.
Fully bilingual in English and Spanish (spoken and written).
Excellent communication, problem-solving, and interpersonal skills.
Professional demeanor and ability to represent the venue effectively with clients, vendors, and stakeholders.
Availability to work flexible hours including nights, weekends, and holidays as event schedules require.
Strong Communication skills at all levels of the organization.
Problem-solving and adaptability..
Legends is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
$35k-60k yearly est. Auto-Apply 59d ago
Commercial Operation Manager
Alivia Health
Manager job in Guaynabo, PR
The Commercial Operations Manager role be responsible for providing strategic insight to both the field force and the sales leadership team specific to the business KPI's, incentive compensation, Sales Force Effectiveness dashboards, field force targeting and management reporting. This role will lead the internal sales support representatives, driving the collaborative alignments among multiple teams, including sales, marketing and operations for Alivia's Specialty and Infusion. This role will partner with Sales Managers to enable commercial department efficiency, productivity and reporting/analytical capabilities to react quickly to changing customer dynamics and make profitable business decisions. The Commercial Operations Manager applies technical knowledge to solve problems, receives assignments in the form of objectives and determines approach, resources, schedules, and goals. The Sales Manager consistently review performance metrics and promptly identify and address emerging trends, opportunities and issues through specific actions plans by territory and line of business.
Responsibilities include but are not limited to:
Lead Sales Support, and Operations team members in supporting and reducing the administrative burden on the sales force.
Craft and present compelling, strategic recommendations for sales team performance to drive new business growth.
Drive the creation and implementation of a comprehensive system of dynamic and efficient tools for reporting and analyzing data. Working collaboratively to establish processes that drive continuous improvement and revenue growth.
Engage in collaborative dialog with Sales Managers, Operations Managers, Marketing and Finance to create profitable commercial strategies, initiatives, and processes.
Analyze performance metrics and sales tool usage reports to identify sales team training needs. Collaborate with our learning and development team to develop strategies to meet these needs.
Build strong relationships within a network of colleagues on all levels and ensure effective linkages with all stakeholders.
Supports and contributes to a sales Operations vision and strategy aligned with business needs.
Works with colleagues to build the infrastructure and capabilities that enable the sales organization to achieve sustainable success.
Develop an accessible library of sales processes and programs for quick reference by the organization, using existing technologies as appropriate.
Build productive long-term customer relationships with external decision makers.
Participate in sales and marketing activities with key customers and/or professional associations.
Evaluate and promotes training and continuous education for Commercial Team
To monitor customer satisfaction and service levels to ensure that standards are being met
Candidate Experience:
5years ofprevioussupervisory experience isrequired.
Prior experience working in Specialty Pharmacy,Home Infusionorpharmaceuticalsalesisrequired.
Demonstratedtrack recordof meeting/exceedinggoals.
Demonstrated capability with coaching and developing personnel.
Previous experience with coordinating and leading projects
***EEOC F/M/V/D***
$35k-60k yearly est. Auto-Apply 60d+ ago
General Manager
Upturn Co
Manager job in San Juan, PR
Responsible for the safe and smooth functioning of a facility such as a shopping mall, a cluster of a companys office buildings, a hotel, an educational institution, a convention center, or a resort, by supervising its maintenance and by regular evaluation of its condition.
Facilities Manager Job Duties
Keeping an area clean, safe, and in good working condition and having good supervisory skills.
Responsibilities usually include:
1) Using CMMS and schedule for cleaning and maintenance of the facility.
2) Evaluate the condition of equipment or systems such as air conditioning, generators, elevators, fire pump, etc. on a regular basis.
3) Ensuring adequate lighting in all areas.
4) Make sure the buildings are safe, in accordance with applicable regulations, and that no fire or other hazards exist.
5) Maintaining precise records of the working condition of the facilitys equipment.
6) Directing responsibilities to other staff members and evaluating their performance.
7) Preparing and conducting safety training programs.
8) Implementing new technology into processes if required.
9) Suggesting and discussing areas for improvement with management.
10) Sometimes participating in interior decorative plans, such as choosing the type of carpet or glass, keeping in mind the type of maintenance that will be required for them.
11) Establishing and overseeing recycling operations where required.
12) Making building
Facilities Manager Knowledge and Skills
1) Good organizational and planning skills to ensure that all areas are taken care of in a disciplined, periodic manner.
2) Knowledge of HVAC (Heating, Ventilation, and Air Conditioning), Occupational Safety and Health Administration (OSHA), Plumbing, Masonry, and in some cases Environmental Protection Agency (EPA) principles and guidelines.
3) A keen attention to detail, especially the ability to quickly spot threats to safety.
$44k-79k yearly est. 60d+ ago
General Manager
D.C. Global Talent
Manager job in San Juan, PR
San Juan, Puerto Rico | Salary: Negotiable About the Property Launching in February 2026, Casa Collection will be a distinctive portfolio of guesthouses and hotels designed to provide authentic, transformative experiences that create lasting memories for guests. Our curated guest houses-Casa Lucienne, Casa Botanica, Casa Lotus, and Môme Beach House (launching next month) combine soulful design, cultural programming, and personalized service. Each Casa reflects our belief in hospitality as a form of art, connection, and community. Role Overview
The General Manager will play a critical role in the success of Casa Collection, from its launch and beyond. We are seeking a versatile, detail-oriented leader and exceptional communication skills. The ideal candidate will be highly organized, technically savvy, proactive, and service-driven, with a proven ability to establish and streamline communications, directives, protocols, and processes.
This individual will oversee property performance, mentor teams, elevate service standards, and ensure the highest levels of guest satisfaction - consistently delivering experiences that surpass expectations while representing the brand with professionalism and warmth. Key Responsibilities
● Lead day-to-day operations across four boutique properties.
● Act as the face of the brand, ensuring an elevated guest experience.
● Oversee and mentor the Director of Operations and property teams.
● Uphold service and brand standards across all properties.
● Partner with existing digital marketing support to optimize exposure. Requirements
● Bilingual in Spanish and English.
● Excellent interpersonal and leadership skills.
● Local experience in Puerto Rico strongly preferred.
● Prior boutique or lifestyle hotel experience is an advantage. ● Must be legally authorized to work in Puerto Rico or the US.
$44k-79k yearly est. 4d ago
Quick Service Restaurant Manager
Tpis
Manager job in Ponce, PR
Are you passionate about leadership, operational excellence, and team development? Our renowned Quick Service Company is seeking a dynamic Store Manager to oversee daily operations, inspire partners, and deliver exceptional customer experiences.
Key Responsibilities
Manage full store operations during scheduled shifts, including opening, closing, customer service, and cash handling.
Train, guide, and motivate baristas and new partners, fostering a positive and productive work environment.
Handle administrative tasks such as scheduling, inventory orders, supplier requisitions, and merchandise receiving.
Ensure compliance with hygiene standards, quality audits, and internal policies.
Recognize team achievements through positive reinforcement and supportive leadership.
Make quick, effective decisions while maintaining professionalism in high-pressure situations.
Ideal Candidate Profile
Bachelor's degree completed, any field of study
1-2 years of proven experience in restaurant or coffee shop management, preferably in quick service or casual dining environments
Demonstrated ability to lead teams effectively, providing training & development opportunities for staff
Needed AvailabilityMonday to Sunday 5:00am - 11:30pm (rotating schedules)
Benefits:
Performance Bonus
Quarterly bonus based on Store Performance
Health Insurance Contribution (Individual or Family)
Paid Holidays
Life Insurance
Free food and Beverages while on shift
Others
If you are passionate about coffee culture and have the skills to manage a dynamic team while providing excellent customer experiences, we encourage you to apply for this exciting opportunity
!
TPIS is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans). We comply with all Federal, State and Local laws regarding nondiscrimination.
Monday to Sunday 5:00am - 11:30pm (rotating schedules)
$36k-49k yearly est. Auto-Apply 4d ago
Vendor Operations Manager
System One 4.6
Manager job in San Juan, PR
Type: Full Time Pay Range: Negotiable **Primary Function** The Vendor Operations Manager supports the Enterprise Marketing Organization by managing key components of the third-party vendor portfolio. This role serves as the operational link between internal marketing teams and external vendors, ensuring compliance, effective communication, and the successful execution of vendor engagements. The coordinator will help to optimize vendor relationships, streamline processes, and support governance routines to reduce risk and enhance marketing operations.
**Duties & Responsibilities**
Oversee assigned areas of Enterprise Marketing's Third-Party Portfolio
Support Third Party Engagement Managers (TPEMS) with contract management, data transmission, issue remediation, and education
Identify opportunities to optimize the vendor portfolio, eliminate duplication, and streamline processes using data-driven recommendations
Serve as a conduit to the Third Party Management team and support governance routines, including Third Party Risk Council Governance
Vet, onboard, and offboard new and existing third-party vendors
Act as the primary point of contact between TPEMS, Enterprise Data teams, Global Third Party, and Risk partners
Deliver ongoing reporting related to vendor operations, aggregating data from multiple sources and providing insights and recommendations
**Skills & Qualifications**
Expertise in vendor management, vendor operations, or similar function
Strong understanding of risk assessment and relevant controls within vendor relationships
Ability to support marketing teams in fostering productive and compliant vendor partners
Knowledge of marketing operations and marketing processes preferred
Excellent communication, organizational, and analytical skills
Strong attention to detail and ability to manage multiple projects simultaneously
**Education & Experience**
Bachelor's degree in Marketing, Business Administration, or a related field preferred
5+ years of experience in vendor operations management, marketing operations, project management, or related backgrounds preferred
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
TeamPeople<>Dreamtek is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, and without regard to any other status protected under federal, state, or local law.
$37k-51k yearly est. 6d ago
General Manager
Legends 4.3
Manager job in San Juan, PR
General Manager DEPARTMENT: Administration REPORTS TO: Regional Manager/Regional Vice President/Senior Vice President FLSA STATUS: Salaried, Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues.
Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
COLISEO DE PUERTO RICO
The Coliseo de Puerto Rico is the largest and most prominent indoor arena in Puerto Rico and the Caribbean. Located in San Juan's Hato Rey district and managed by Legends | ASM Global, the venue hosts world-class concerts, sporting events, and cultural programming, with a seating capacity of up to 18,500 and cutting-edge production capabilities. Since opening in 2004, it has welcomed over ten million attendees and ranked among the top-grossing arenas globally. Named in honor of beloved Puerto Rican entertainer José Miguel Agrelot, the Coliseum serves as a powerful economic and cultural driver for the island, drawing international acts and audiences while reinforcing Puerto Rico's status as a premier destination for live entertainment.
PUERTO RICO CONVENTION CENTER
The Puerto Rico Convention Center, located in the Isla Grande district of San Juan, is the largest and most advanced convention facility in the Caribbean. Managed by Legends | ASM Global, the PRCC spans over 600,000 square feet and features a 152,700-square-foot exhibition hall, a 39,500-square-foot ballroom, and numerous meeting spaces equipped with state-of-the-art technology. Since opening in 2005, the PRCC has hosted a wide range of high-profile conferences, trade shows, and public events, playing a key role in driving business tourism and economic growth for the island. Designed to reflect Puerto Rico's coastal beauty with its signature wave-inspired architecture, the PRCC anchors a vibrant district that includes the Sheraton Hotel and Distrito T-Mobile, making it a premier destination for both business and leisure events in the region.
THE ROLE
This individual will be responsible for the overall management, promotion, and operation of both the Coliseo de Puerto Rico and the Puerto Rico Convention Center. Oversight will include all facets of venue operations such as booking, marketing, finance, human resources, food and beverage, box office, advertising, security, production, maintenance, parking, and guest services.
The role requires a strategic and collaborative leader who can drive business growth, enhance client, and guest experiences, and ensure operational excellence across both high-profile venues, while aligning with Legends | ASM Global's standards and the broader goals of Puerto Rico's tourism and entertainment sectors.
Essential Duties and Responsibilities
* Provides for control of the day-to-day operations, assuring the coordination of plans, programs, and events.
* Negotiates and provides final approval on all lease agreements with vendors, contracts and agreements with event organizers, hosts, managers, and agents.
* Establishes and maintains effective working relationships with all pertinent parties to encourage continual and regular use of the facilities.
* Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed.
* Develops and implements facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice.
* Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facilities.
* Assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for attendance and/or revenue.
* Directs the development, administration and execution of all financial and operating reports including capital expenses, operating revenue, expense budgets, etc.
* Maintains compliance with local, territorial, and federal regulations, including labor laws, permitting, safety, and accessibility standards specific to Puerto Rico.
* Ensures effective communication and community engagement in both Spanish and English to foster positive relationships with local stakeholders, vendors, and guests.
* Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends | ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
* A bachelor's degree (BA) from a four-year accredited college or university with major course work in business or public administration or the equivalent combination of education and experience is required.
* A well-established leader and professional with a minimum of 7-10 years of industry experience in a senior management level position within an Arena, Convention Center, or Stadium.
SKILL AND ABILITIES
* Must be able to perform effectively under significant pressure typically associated with meeting the demands and timetables of our industry.
* Strong understanding of local, regional, and federal regulations applicable to Puerto Rico.
* Incumbent must demonstrate business acumen with a client/customer service focus.
* Demonstrated ability to build and maintain relationships with government entities, community organizations, clients, and internal teams.
* Excellent problem-solving, communication, and organizational skills.
* Fluency in both Spanish and English is required.
COMPENSATION
Competitive salary commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site - Coliseo de Puerto Rico & Puerto Rico Convention Center.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$45k-67k yearly est. 60d+ ago
Restaurant Manager
Wahlburgers 3.7
Manager job in San Juan, PR
Job Description
We are a working class organization, rooted at a family's kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants everyday. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company.
Job Summary:
The Restaurant Manager (RM) is responsible for supporting the General Manager (GM) and the Assistant General Manager (AGM) in overseeing all aspects of restaurant operations to ensure the highest level of customer service, efficient business performance, and a positive work environment for all employees. The Restaurant Manager will support the team, manage resources, and ensure compliance with all operational standards and regulations.
Key Responsibilities
Operational Management:
Supports the GM and AGM in efficient and effective restaurant operations on a day-to-day basis.
Assists and complies with all aspects of inventory, purchasing, receiving, and storage of Company specified products.
Ensure high standards of food quality and service.
Ensures building, equipment, furniture, and fixtures are in good repair, clean, and maintained regularly; reports maintenance issues to the GM and AGM.
Upholds restaurant mission, vision, philosophy, and core values through behavior and action.
In the absence of the GM and AGM, the RM is responsible for managing and directing all required aspects within the restaurant.
Financial Management:
Assists the GM and AGM in managing the restaurant's labor, cost of goods, and overall budget. Makes the required adjustments to labor and schedules on a shift-to-shift basis without compromising the Guest experience.
Monitor financial performance, including sales, expenses, and profitability, with the GM and AGM.
Assists with the inventory, purchasing, receiving, and storage of Company specified products.
Assists in providing an ability to drive sales through community engagement - become a presence in the community.
Prepare reports on financial performance for the Operations Leadership Team and Restaurant Support Center as requested.
Staff Management:
Clearly and consistently communicate all restaurant policies and procedures and hold team members accountable for compliance.
Helps recruit, hire, train, and supervise staff, including servers, bartenders, cooks, and other front-of-house (FOH) and back-of-house (BOH) employees.
The restaurant's tertiary point of contact for selection, training, development, and motivating team members for operational excellence.
A brand ambassador for maintaining a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards.
Works with the GM and AGM to appropriately schedule FOH and BOH employees to ensure adequate coverage and labor budget is met.
Ongoing coaching/mentoring of employees to reinforce positive behaviors and provide feedback on development opportunities.
Maintains a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards.
Set the standard for the restaurant through leadership by example.
Ensures a safe and harassment-free environment for all Team Members and Managers.
Resolve staff conflicts and handle disciplinary actions as needed.
Customer Service:
Ensure exceptional customer service and address guest complaints or concerns.
Monitors guest feedback and supports the GM and AGM in implementing improvements based on feedback (Yelp reviews, Open Table reviews, Guest emails, etc.).
Maintain a positive and welcoming atmosphere for guests.
Marketing and Promotion:
Work with the GM, AGM, and Marketing Team to develop and implement marketing strategies to attract and retain guests.
Execute companywide promotional events and special offers.
Compliance and Regulations:
Ensure compliance with all local, state, and federal regulations, including labor laws and health codes.
Upholds restaurant safety, sanitation, and security standards, including handling chemicals safely.
Implement and enforce company policies and procedures.
Ensures building, equipment, furniture, and fixtures are properly repaired and regularly maintained.
Requirements & Prior Experience:
Minimum of 2-3 years of full-service restaurant experience and experience in a leadership capacity (i.e., trainer, shift leader, kitchen manager, manager, etc.) in a high-volume full-service restaurant concept.
Fully bilingual (Spanish & English)
Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off.
Ability to inspire cooperation and teamwork through self-confidence, positive attitude, and enthusiasm. Excellent leadership and motivational skills.
Excellent interpersonal/listening/communication skills.
Excellent problem resolution/guest recovery skills.
Attention to detail and analytical skills.
Experienced and proficient in using basic computer technology (i.e., POS systems, Microsoft Office programs, etc.).
Must be TIPs-certified or willing to complete certification upon hire to ensure responsible alcohol service.
Strong commitment to serving others in the community.
Acts with integrity and treats others with respect.
ServSafe certified.
Equal Opportunity Employer
$35k-45k yearly est. 26d ago
Assistant General Manager
Dave & Buster's, Inc. 4.5
Manager job in Bayamn, PR
THE ASSISTANT GENERAL MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager.
What we are looking for!
* You love working in a fast-paced, multi-faceted restaurant/entertainment scene
* You can communicate with the team members and guests in a way that inspires FUN!
* You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance
* You have never met a goal you can't beat
* You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
* The ability to oversee all aspects of the business - from the most minor details to the big picture.
Requirements:
* 21+ years of age
* 5+ years of Restaurant/Hospitality Experience
* Proficient in managing the cost of goods sold and labor
* Strong business acumen
* Ability to lead a team to create a memorable guest experience
* The ability to work weekends, nights and holidays
* Not afraid to work in a fast-paced, noisy environment with distracting conditions.
What will you be doing daily?
* Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
* Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
* Assures the execution of staff training programs.
* Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
* Deliver an unparalleled guest experience through the best combination of food, drinks, and games
* Maintain a safe and secure environment for all guests and staff
* Continuously improves operational execution through attention to detail and adherence to operating standards and procedures
PERKS!
* Competitive salary
* Quarterly bonus program
* Health, Dental, Vision, Long & Short-term Disability
* Employee Assistance Program
* Buster's Legacy Fund (Supports team members during difficult times)
* 401K matching plan
* FREE food
* FREE gameplay
* Large leadership team = multiple managers per shift
* FUN work environment
* Grow your career!
* Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities
Dave & Buster's Inc./Main Event Entertainment is an Equal Opportunity Employer
Salary Range:
58785
* 69159
We are an equal opportunity employer and participate in E-Verify in states where required.
$30k-40k yearly est. Auto-Apply 4d ago
Restaurant Manager - Southeast Asian
Sitio de Experiencia de Candidatos
Manager job in Dorado, PR
Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.
CANDIDATE PROFILE
Education and Experience
• H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Taking an Entrepreneurial Approach to Driving the Restaurant Business
• Understands financial opportunities by surveying restaurant demand.
• Partners with key individuals in the local community to assess opportunities.
• Identifies and analyzes competitors.
• Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.
• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.
Leading Significant Marketing/Public Relations/Media Activities
• Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.
• Supports on-site/off-site public relations opportunities to promote the restaurant.
• Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.
• Serves as the primary point of contact for restaurant events.
• Participates in local networking activities, which are often off-property, in support of the restaurant.
Managing Day-to-Day Restaurant Operations
• Supervises and manages employees.
• Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Conducts daily "taste panels" to educate, drive sales and create sales goals.
• Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.
• Monitors compliance with all applicable laws and regulations.
• Monitors adherence to liquor control policies and procedures.
• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.
• Monitors alcohol beverage service for compliance with local laws.
• Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Advocates sound financial/business decision making.
• Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.
Fostering an Environment that Creates Exciting and Memorable Guest Experiences
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Acts as the guest service role model for the restaurants..
• Addresses guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Verifies corrective action is taken to continuously improve service results.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
Managing and Conducting Human Resource and Talent Management Activities
• Actively participates in the hiring process to identify the right talent to support the outlet's concept.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Facilitates the fair and equal treatment of employees.
• Strives to improve employee retention.
• Monitors employee attendance of on-going training to understand guest expectations.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Encourages recognition of employees across areas of responsibility.
• Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.
• Establishes guidelines so employees understand expectations and the work.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others.
• Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish own work.
• Monitors and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.
• Provides work-related training, supervising, follow-up and hands-on management.
Additional Responsibilities
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluates results to choose the best solution and solve problems.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$36k-50k yearly est. Auto-Apply 11d ago
Assistant Manager - Plaza Escorial
The Gap 4.4
Manager job in Carolina, PR
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$22k-35k yearly est. 60d+ ago
Restaurant Manager
The Cheesecake Factory 4.2
Manager job in San Juan, PR
You are a seasoned restaurant leader, passionate about creating amazing dining experiences. We will utilize your talents to their fullest and provide an opportunity to advance your career. Our unique culture is one of the reasons we've been named to the Fortune 100 Best Companies to Work For list since 2014. At The Cheesecake Factory, we know great things happen when passionate leaders gather around our table. Come join us!
What we offer:
* Comprehensive healthcare including medical, dental and vision
* Flexible healthcare spending account
* Employee Assistance Programs
* Company-paid group life insurance, short term disability and long-term disability
* Paid time off including vacation and sick time
* 401k plan with company match
* Quarterly Bonus program
* 25% discount for your party when dining in as a guest
* Eligible for up to 50% next day pay (exclusions apply)
* Tuition assistance
* Career growth opportunities
What we're looking for:
* At least 2 years of experience as a manager in a full-service restaurant (dining plus bar)
* Solid track record of success in previous roles, including demonstrated career growth
* Strong interpersonal and communication skills
* Dependable and motivated with a strong work ethic
* Able to stand, sit, squat or walk for extended periods of time
* Able to grasp, reach overhead, push, lift and carry up to 50 lbs
Who we are:
Named to FORTUNE Magazine's "100 Best Companies to Work For" list every year since 2014, The Cheesecake Factory is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people-this defines who we are and where we are going.
We currently own and operate 353 restaurants throughout the United States and Canada under brands including The Cheesecake Factory, North Italia, Flower Child and a collection of other FRC brands. Internationally, 34 The Cheesecake Factory restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.
We are an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
#SoCheesecake #LifeAtCheesecake
To notify of a non-compliant job posting, please send a notice to ****************************.
$48k-59k yearly est. Auto-Apply 34d ago
05065 Assistant Store Manager
SBH Health System 3.8
Manager job in Santa Isabel, PR
Sally Beauty
Job Title: Assistant Manager
Essential Function
Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand: Provides supervision and supports the direction & planning of associates' daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments & projects.
10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent
Must 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible & Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver & Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
$33k-37k yearly est. Auto-Apply 60d+ ago
T Mobile Authorized Retailer Assistant Manager
Luna Wireless, An Authorized T-Mobile Retailer (Southeast
Manager job in Juana Daz, PR
Benefits:
Commission
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Donation matching
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Chase #LimitlessPotential at Luna Wireless, an Authorized T-Mobile Retailer!
Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US!
Seeking candidates with a hustle and ambition for unlimited potential.
If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be!
Se prefieren hablantes bilinges de espaol, pero no se requieren.
Why Join Our Team? Do you have what it takes to be a game changer?? Join a winning culture and team!!
#LimitlessPotential #CareerGrowth #ConnectedCulture
Be unstoppable with us!
Job Overview
The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobiles aspirations of earning a place in our customers hearts and Mobile Associate success.
Job Responsibilities:
Responsible for infusing every stores Mobile Associate s with a passion for T-Mobiles Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
Ensure that every need the customer has, when coming into the store, is met and that employees build the customers confidence by making their experience comfortable, simple and by solving the whole problem.
Complete observations of Mobile Associate s interactions with customers, including feedback, to be used in development, training & coaching conversations.
Effectively manage customer wait time. Keep current on products, services, and promotions.
Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Associate s to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time.
Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures.
Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits.
The experience youll bring:
1 year customer service and/or sales experience, retail environment preferred
Available to work a varied schedule including nights, weekends, and holidays
Ability to lead and mentor people to deliver great results
Outstanding communicator with ability to interact with teammates and customers
Whats in it for you:
Competitive base pay, plus commissions
Benefits for part-time and full-time employees
Medical, dental and vision benefits
401K Plan
Generous paid time-off programs
Phone service discounts
Serious growth potential for your career
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldnt do it without someone like you. So, what do you say? Isnt it time you explored what could become the career move of a lifetime?
We invite you to apply today!
Requirements:
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
#NeverStopGrowing
Luna Wireless doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers, because its that shared drive to aim high that drives our business and our culture forward.
Dont meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Luna Wireless we are dedicated to building a diverse, inclusive, and authentic workplace, so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Luna Wireless, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.
$23k-26k yearly est. 8d ago
Commercial Operation Manager
Alivia Health
Manager job in Guaynabo, PR
Job Description
The Commercial Operations Manager role be responsible for providing strategic insight to both the field force and the sales leadership team specific to the business KPI's, incentive compensation, Sales Force Effectiveness dashboards, field force targeting and management reporting. This role will lead the internal sales support representatives, driving the collaborative alignments among multiple teams, including sales, marketing and operations for Alivia's Specialty and Infusion. This role will partner with Sales Managers to enable commercial department efficiency, productivity and reporting/analytical capabilities to react quickly to changing customer dynamics and make profitable business decisions. The Commercial Operations Manager applies technical knowledge to solve problems, receives assignments in the form of objectives and determines approach, resources, schedules, and goals. The Sales Manager consistently review performance metrics and promptly identify and address emerging trends, opportunities and issues through specific actions plans by territory and line of business.
Responsibilities include but are not limited to:
Lead Sales Support, and Operations team members in supporting and reducing the administrative burden on the sales force.
Craft and present compelling, strategic recommendations for sales team performance to drive new business growth.
Drive the creation and implementation of a comprehensive system of dynamic and efficient tools for reporting and analyzing data. Working collaboratively to establish processes that drive continuous improvement and revenue growth.
Engage in collaborative dialog with Sales Managers, Operations Managers, Marketing and Finance to create profitable commercial strategies, initiatives, and processes.
Analyze performance metrics and sales tool usage reports to identify sales team training needs. Collaborate with our learning and development team to develop strategies to meet these needs.
Build strong relationships within a network of colleagues on all levels and ensure effective linkages with all stakeholders.
Supports and contributes to a sales Operations vision and strategy aligned with business needs.
Works with colleagues to build the infrastructure and capabilities that enable the sales organization to achieve sustainable success.
Develop an accessible library of sales processes and programs for quick reference by the organization, using existing technologies as appropriate.
Build productive long-term customer relationships with external decision makers.
Participate in sales and marketing activities with key customers and/or professional associations.
Evaluate and promotes training and continuous education for Commercial Team
To monitor customer satisfaction and service levels to ensure that standards are being met
Candidate Experience:
5years ofprevioussupervisory experience isrequired.
Prior experience working in Specialty Pharmacy,Home Infusionorpharmaceuticalsalesisrequired.
Demonstratedtrack recordof meeting/exceedinggoals.
Demonstrated capability with coaching and developing personnel.
Previous experience with coordinating and leading projects
***EEOC F/M/V/D***
The average manager in Arecibo, PR earns between $23,000 and $61,000 annually. This compares to the national average manager range of $37,000 to $92,000.