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APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. * If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS The Woskob Family Gallery at Penn State's College of Arts and Architecture is seeking Gallery Assistants to join their contemporary art space throughout the academic year, offering valuable hands-on experience in gallery operations including exhibition installation and de-installation, staffing the gallery during open hours to welcome visitors and provide information, supporting events and public programs, handling basic administrative tasks, and managing social media accounts with content creation and community engagement. The position requires excellent interpersonal and communication skills, interest in contemporary art and gallery practices, physical ability to lift up to 25 pounds, and flexibility for variable scheduling that includes evenings and weekends for openings and special events. Previous exhibition installation experience is a significant advantage. Starting rate is 20/hour. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines

Support Program Manager MUST BE FLUENT IN ENGLISH & SPANISH . The Support Program Manager is responsible for delivering post-sales support and solutions to our customers. This involves resolving post-sales non-technical customer inquiries via phone and electronic means. While the role does not require the ability to resolve technical inquiries, as an advocate for our customers, you are responsible for facilitating customer relationships with Oracle Support and our customers. As a Support Program Manager you will be providing advice and assistance on escalated issues, as well as partnering with our support organization to create action improvement plans to improve overall customer satisfaction. In this role, you will be a Support Program Manager for strategic, top-revenue Customer accounts, and will attend one-on-one meetings with representatives of the strategic accounts. You will be responsible for managing internal projects, repeat incident management and problem management, creating initiatives, presenting across lines of businesses, identifying and driving productivity improvement opportunities and employee mentoring. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $27.07 to $54.13 per hour; from: $56,300 to $112,600 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 Help Onboard New Customers: Advise Customers via introduction calls and welcome materials, including onboarding information and effective and efficient ways to use Oracle Support Services and products, tools, systems, interfaces, and procedures. Educate customers on the value of the overall solution and encourage optimal utilization of their Food & Beverage Solutions. Put the Customer First as their Trusted Advisor: Work with multiple complex customers to develop long term partnerships. Act as a primary point of contact for the customer throughout the various stages of the customer lifecycle. Acts as Oracle navigator to gain access to necessary Oracle Resources. Includes Cloud Operations Guidance and Technical Support. Recognize chronic or reoccurring trends in service interruptions and elevate them to Senior Management. Collaborate Cross Functionally and Enhance How Customer Success is Defined: Create and contribute to an environment that is geared to innovation, high productivity, high quality and customer service. Responsible for sharing information across teams via defined methods. Gather Customer feedback to help initiate internal change where needed. An ideal candidate also: Works Well Under Pressure: Escalated issues often require executive level updates which must be concise and relative all while effectively driving Internal Oracle teams toward Resolution Has Industry Knowledge: Food & Beverage or Hospitality experience preferred but not required Is a Strong Communicator: Both written and verbal, with solid online presentation and meeting management skills Has Aptitude: The ability & interest to learn technical software and customer business models Has Flexibility: Customer Success is an evolving target and the ability to flex process and planning to meet customer goals is highly desired Thrives on Knowledge: Oracle Consumer Industries provide a multitude of innovations for our customers, a Support Program Manager does not need to know every technical detail but should thrive on understanding how those solutions transform the customers' business Is Self-Motivated: Inspired to perform well without ongoing oversight Has the Ability to Make an Impact: Is capable of transforming customer emotion into qualitative and quantitative feedback in order to drive change and resolution within Oracle

Company Profile: Tetra Tech, is a Washington, D.C. metro area management consultancy with a 40-year history of delivering results for our clients. Our expertise is in the fields of monitoring and evaluation; democracy and governance; peace and stability; rule of law and accountability; education; gender and inclusion; strategic communications; and leadership and organizational development. MSI has implemented projects in 90 countries around the world such as Colombia, Indonesia, Jordan, Kenya, Mexico, Nigeria, Pakistan, Syria and Ukraine, and works domestically. We support clients ranging from the U.S. Government (e.g., the U.S. Agency for International Development, U.S. Department of Defense, U.S. Departments of State and Labor, and the Millennium Challenge Corporation) to large bilateral and multilateral donors (e.g., the World Bank and the United Nations Development Program). We also work with national and local governments, nongovernmental organizations (NGOs), think tanks, foundations and universities. Project Summary: The Kiribati Cross-Cutting Program Support (CCPS) Project aims to support the implementation of the Threshold Program (THP) Grant Agreement between the Millennium Challenge Corporation (MCC) and the Government of Kiribati. The objective of this agreement is to facilitate decent and inclusive employment for the citizens of Kiribati through the implementation of three activities focusing on building the capacity of the Ministry of Employment and Human Resources (MEHR), supporting worker protection and family resilience, and supporting youth skills camps and scholarships. The CCPS contract, implemented by Tetra Tech, will provide monitoring and evaluation assistance, support the implementation of the Facilitated Governance Reform (FGR) approach with MEHR, support travel logistics, and provide communication support. The contract commenced in June 2024 and will run through December 2027. Position Summary: The Monitoring and Evaluation (M&E) Manager will serve as MCC's primary point of contact for all monitoring and evaluation activities under the Threshold Program (across 3 activities). This is a part-time (30-40%) remote position responsible for applying MCC's M&E policy and collaborating with implementing partners and the Government of Kiribati to develop, manage, and update the program's M&E Plan. The M&E Manager will ensure that project activities are monitored for both accountability and learning, producing timely, relevant, and reliable quarterly reports. They will advise implementing partners on monitoring practices, conduct field observations and interviews, lead external Data Quality Reviews (DQRs), and support MCC-commissioned independent evaluations by facilitating access to data, documentation, and stakeholders. Responsibilities: · Manage and oversee the Threshold Program's M&E Plan across three core activities. · Periodically update the M&E Plan in alignment with MCC policies using the MCC M&E Plan Template. · Collaborate with implementing partners to review and advise on their monitoring plans and practices. · Aggregate quarterly monitoring data using the Indicator Tracking Table (ITT) for centralized reporting to MCC. · Prepare quarterly reports summarizing data, lessons learned, and progress made. · Conduct field observations and interviews to validate monitoring data. · Lead discrete Data Quality Review (DQR) tasks under the guidance of MCC's M&E team. · Represent MCC in M&E-related stakeholder engagement, data collection, and dissemination of results. · Support MCC-commissioned evaluations by helping evaluators access data and stakeholders, reporting any issues, and coordinating stakeholder feedback on evaluation reports. Qualifications: · Bachelor's degree in social science or a related field required; advanced degree preferred. · At least 3 years of experience assessing the quality of program monitoring data, including conducting external data quality reviews. · At least 3 years of experience developing data collection instruments (e.g. survey questionnaires, qualitative interview protocols, and field observation checklists) · At least 8 years of experience developing and maintaining positive relationships with implementing partners and government counterparts on program monitoring and evaluation. · Proficiency managing, manipulating, and analyzing data in Microsoft Excel or similar software. · Experience analyzing quantitative data using statistical software packages (Stata, SPSS, SAS, R) and qualitative data using thematic coding, preferred. · Prior experience working with Kiribati or other Pacific Island countries or territories is required. · Experience working with MCC preferred. · Familiarity with scholarship and/or employment promotion programs is preferred. MSI Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor, and we request priority referral of veterans. Reasonable Accommodations: If you would like to request reasonable accommodations during the application process, please visit Tetra Tech's Disability Assistance Page .Our recruitment team looks forward to engaging in an interactive process to provide reasonable accommodations for candidates. Only candidates who have been selected for an interview will be contacted. No phone calls, please. Additional Information

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! This is a critical position requiring excellent supervisor and customer interaction skills with a working knowledge of pharmacy processing. The individual is expected to oversee Patient Support Leads/Sales staff to convert Leads to patients within Eagle Pharmacy while ensuring patient satisfaction with Eagle Pharmacy. A solid record of successful sales is essential. Responsibilities Direct the workforce either directly or indirectly through the management hierarchy to include interviewing, selection, orienting, training, coaching, performance management, as appropriate Develops and implements strategies, tools, and training to ensure conversion of leads to patients/customers Oversees daily operations of Patient Support Services Leads/Sales team including quality of service, call flow, abandon, etc. Provides daily and monthly reporting as required Works in coordination with PSS and Pharmacy Operations to ensure efficient processes for patient care and retention Responsible for all aspects of employee management including but not limited to hiring, training, and performance management Monitors random calls to improve quality, minimize errors and track performance Aids patients and support staff with escalated calls and other unresolved issues Ability to design and/or prepare training/instructional materials, teaching aids and devices Able to clearly identify problem areas and report to senior management as needed Accurately completing other tasks as assigned by management The above duties are meant to be representative of the position and not all-inclusive. Qualifications Education and Experience This position requires a high school diploma or equivalent. Candidates with a college degree are preferred. Candidates with post high school or specialized training is a plus. The candidate for this position should have three years of experience as a call center lead or supervisory position. Call center sales/ upselling experience is required. Candidates with healthcare industry experience are desired. Candidates should be familiar with Microsoft Word, Excel, and Outlook. Knowledge, Skills, and Abilities Speak clearly, concisely and effectively; listen to and understand information and ideas as presented verbally; excellent oral and written communication skills Ability to drive a team of call center representatives to attain key performance metrics. Organize information in a clear and concise manner Deal with people in a way that shows sensitivity, tact, and professionalism Make a decision or solve a problem by using logic to identify key facts, explore alternatives, and propose quality solutions Positive attitude with excellent sales and customer service mindset, working in a way that demonstrates a commitment to Incredible Service Ability to handle multiple activities or interruptions at once Focused team player, who can work in conjunction with pharmacists, pharmacy technicians, other departments, customers, and management Strong interpersonal skills Work independently with little supervision and meet daily deadlines Computer proficiency to navigate required databases and operate in required software packages. Able to work effectively under pressure Ability to work flexible hours as needed Ability to sit at computer using phone and headset for length of shift with breaks and lunch away from desk assigned per length of given shift Work Environment/Physical Demands This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with patients/clients. #Supervisor#Operations#Lakeland #INKMW

About the Role Our Remote Data Entry & Typist Support Coordinator role combines high-volume data entry with precise typing and hands-on client support. In this position, you'll handle everything from processing numerical transactions to transcribing audio files, all while serving as the main point of contact for clients and our internal data/typing teams. You choose your schedule whether that's 25-30 hours per week (part-time) or 35-40 hours per week (full-time)and work when you're most productive. Key Responsibilities Dual Data Processing: Enter transactional data (such as orders and shipping logs) into our systems, then switch gears to transcribe client audio recordings into polished documents. You'll track accuracy metrics separately for each type of task. Client Intake & Briefing: Host brief video calls or chat sessions with new clients to learn project requirements, delivery deadlines, and preferred formatting or style guidelines. Project Coordination: Assign data entry and typing tasks to specialized teams, keep an eye on progress in our project management tools (Jira, Monday.com), and make sure every deliverable reaches clients on time. Quality Assurance: Conduct second-pass reviews on both numeric spreadsheets and transcribed documents, using checklists and best-practice guidelines to maintain at least 99 percent accuracy. Reporting & Feedback: Compile weekly status updates for clients that highlight completed deliverables and next steps. Gather client feedback after project milestones and share insights with the operations team so we can continually improve. Training & Documentation: Write step-by-step process guides, record short tutorial videos, and lead quarterly Skill Sharpen webinars to help our data and typing teams stay up to speed on new tools and best practices. Qualifications Associate degree or higher; certifications in office technology, data processing, or a related field are a plus. At least two years of combined data entry and transcription experience. Comfort leading virtual client briefings and debriefs, with strong interpersonal skills and clear communication. Proficiency in spreadsheet software (Excel or Google Sheets), CRM platforms, and audio editing tools like Express Scribe or Audacity. Excellent multitasking abilities and strong written communication ideal for handling shifting priorities and keeping clients informed. Quiet, reliable home office setup with a stable internet connection. Why You'll Love This Job Hybrid Expertise: You'll build a unique skill set that covers both quantitative data work and qualitative transcription. This variety is excellent preparation for future leadership opportunities. Client-Facing Exposure: Act as the face of our support function get to know clients directly and help shape their experience from kickoff through delivery. Autonomy & Flexibility: Manage your own schedule and workload. If you spot a process improvement, you can pitch it and implement it. We value new ideas. Team Collaboration: Work closely with colleagues in data science, customer success, and IT. You'll play a key role in ensuring seamless delivery across teams. Career Roadmap: Clear advancement paths into roles like Operations Lead, Client Success Manager, or Data Services Specialist. Benefits & Perks Competitive Pay: Entry-level starts at $18-$24 per hour; mid-level rates range from $24-$30 per hour, depending on experience and project scope. Incentive Programs: Earn quarterly bonuses tied to client satisfaction scores up to 8 percent of your base earnings. Paid Time Off: Receive up to 12 days of PTO in your first year plus 8 paid holidays. Additional PTO is awarded for tenure milestones. Wellness & Development: Get a $100 monthly wellness stipend plus a $500 annual learning budget for courses, certifications, or conferences. Culture & Connection: Join weekly virtual Watercooler Chats, compete in monthly cross-team challenges, and attend our annual all-hands retreat (full-time employees receive travel expenses covered). How to Apply If you're organized, client-focused, and enjoy switching between data entry and transcription tasks, wed love to hear from you. Please send your resume along with a brief summary of a past project where you balanced multiple data and typing responsibilities successfully.

Job Description TITLE: Reunification Support Coach Supervisor DEPARTMENT: DHS/Achieving Reunification Center REPORTS TO: Program Manager Achieving Reunification Center (ARC), a non-profit entity, has served parents or legal caregivers with children placed in an out of home placement through the Department of Human Services since 2005. The vision of Achieving Reunification Center (ARC) is that all families with children in out-of-home placement have resources and support provided to them to achieve timely reunification. POSITION SUMMARY The Reunification Support Coach Supervisor (RSCS) is responsible for guiding the day to day work of up to five (5) coaches within the RSC Unit. As part of this work, the RSCS is accountable for ensuring that coaches effectively utilize a parent centered coaching model to help parents create goal action plans (GAPS) that directly impact reunification barriers and that the coaches partner with their parents to complete their GAPS. The RSCS conducts regular checks of participant files to monitor GAPs and the delivery of the parent centered coaching model at ARC. Additionally, the RSCS uses data reporting to confirm that parent/caregivers receive high quality support through monthly face-to-face or virtual sessions, as well as follow-ups by telephone and text. The RSCS also uses data reporting to confirm that parents maintain active participation in programming, are connected to needed services and successfully address goals. The RSCS supports coaches to make connections between their work with parents to resolve reunification issues and helping parents to begin the process of strengthening their decision making, persistence and resilience. The RSCS conducts review of reports regarding the progress of parents/caregivers to assigned CUAs and other important parties prior to scheduled Family Court appearances. The role of the RSCS also involves cultivating essential parent centered and motivational interviewing competences and skills through one-on-one supervisory sessions and group meetings. The RSCS also models the ARC organizational values in carrying out the day to day work responsibilities. The RSCS will operate both on-site and remotely. Duties and Responsibilities: Responsible for the direct supervision and evaluation of the day-to-day work of the Reunification Support Coach (RSC) in helping parents to directly address reunification barriers through a parent centered coaching model and through goal planning. Responsible for assisting the Reunification Support Coach (RSC) in effectively managing their assigned caseload. Ensure that coaches connect their parents to services required by Philadelphia Family Court and Community Umbrella Agency as part of overall enrollment process. Observe and support coaches to partner with parent/caregiver to effectively implement ARC practices of goal setting, coaching and motivational interviewing practices in person and remotely. Use data reports and other tools to ensure that coaches are consistently scheduling and meeting with parents, submitting required documents within prescribed timeframes. Establish relationships with Community Umbrella Agencies to support the coaches to address case issues so parents can move forward in reunification process. Establish a system to effectively monitor their team's documentation of parent interactions, parent meeting participation, and all other efforts on behalf of parents in the ARC database (Penelope). Ensure staff participate in ongoing professional development opportunities including mandated reporting, mental health first aid, motivational interviewing, executive functioning and trauma informed practices. Facilitate monthly Unit Meetings and supervisions for assigned staff. Complete review and approve of all parent documentation including closing summary and court report documents. Conduct periodic audits of P/C electronic and manual files to ensure completeness and accuracy. Work collaboratively with Program Manager to ensure progress in meeting Unit productivity goals including parent/caregiver participation in goal setting and goal review meetings and parent/caregiver completion of ARC services through mid and monthly data checks. Work collaboratively with Program Manager to ensure adequate operation of Family Court offices. Work with the Professional Development Coordinator to coordinate trainings and observation sessions as needed. Qualifications Masters Degree in Social Work, Psychology, Human Services or related field required. A combination of a Bachelor's Degree with a concentration in Social Work, Psychology, Human Services or related field, substantial case management and supervisory experience will be considered. A minimum of 5-6 years' experience in the delivery of case management services for child welfare agency. Knowledge of Philadelphia Department of Human Services and Community Umbrella agencies preferred. Demonstrated ability to work remotely. Demonstrated ability to work independently and in a team environment. Demonstrated ability to exercise professional judgment and initiative. Strong written, analytical, organizational, presentation and problem-solving skills. Highly organized with ability to effectively manage time and respond to deadlines. Ability to work in an evolving organizational environment. Excellent listening and communication skills. Proficiency in Microsoft Office Suite. Perform other duties as assigned Ability to travel to alternative worksite locations (CUA, Family Court, community location) Ability to work evenings and Saturdays.

Groups is a leading outpatient provider specializing in substance use disorder (SUD) treatment. We are committed to supporting underserved communities hit hardest by the opioid crisis. Since 2014, our local care teams have guided hundreds of thousands of individuals on their path to recovery, helping them reclaim their purpose and dignity through compassionate, collaborative care. Our evidence-based approach combines medication, group therapy, and personalized support, delivered online and in person by local providers. Founded on the belief that recovery extends beyond the traditional office visit, Groups helps members build a foundation for long-term recovery and the fulfilling lives they want and deserve. Together with our community partners, public agencies, and health plans, we are raising the bar in addiction health care-and we're just getting started. Groups is changing lives. Join us. The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement, seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team. Schedule: Monday 9a-7p Tuesday 10-8p Wednesday 9a-7p Thursday 10a-8p (WFH) Pay: $43,000 - $46,000 Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Member Support & Care Coordination * Collaborate with a multidisciplinary care team-including counselors, prescribers, and other cross-functional team members-to ensure the delivery of high-quality, member-centered care. This includes participation in regular interdisciplinary case conference meetings to drive care team decision making. * Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable). * Assist members in identifying personal and treatment-related goals, providing individual coaching, coping skill support, and engagement in recovery activities. * Support unengaged members to reengage in treatment services through intensive outreach interventions. * Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts. * Provide in-person, virtual, and telephonic support based on member and regional needs. * Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care. * Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome). * Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met. * Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs. * Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care. * Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks. Administrative & Operational Support * Deliver outstanding customer service to members, visitors, and community partners. * Maintain accurate, timely, and compliant documentation in the electronic health record (EHR). * Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards. * Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.). * Participate in weekly interdisciplinary team meetings and ongoing continuing education as required. Other Duties & Responsibilities : * Engage in community outreach activities and education, as necessary. * Perform other duties as assigned. Knowledge, Skills, and Abilities: * Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery. * Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices. * Ability to identify and navigate and connect members to appropriate community resources and support systems. * Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities. * Ability to maintain confidentiality, professional boundaries, and a high standard of ethics. * Proficiency in G-Suite, email, electronic medical records, and other digital tools. * Strong problem-solving skills and adaptability in a team-based environment. * Commitment to Groups' mission and values, including member-centered care and recovery support. * Ability to work evenings or flexible hours as needed. Qualifications * High school diploma required; Associate's degree in Social Services, Human Services, Psychology, or related field preferred. * Additional minimal educational requirements vary by state, and may include: * Bachelor's degree in related field (Virginia and Tennessee) * Associate's degree with one year experience; or MHRT/C or Community Health Worker certification (Maine) * Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable. * Minimum of two (2) years' experience in case management, care coordination, peer support, or a related field preferred; and experience working with individuals with substance use or mental health challenges preferred. * Experience using Electronic Health Records (EHR). * Reliable internet access (50M download / 10M upload) and strong WiFi if working remote. * Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening). * Valid driver's license and access to a vehicle (if role includes community travel).

About the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: The Client Support Coordinator is a crucial member of our Operations Support Team, advocating for clients to ensure they receive the support they need. This role interacts with clients daily managing correspondence, answering questions, and educating others about our services. This position also assists with preparing new clients for care, ensuring they are informed and set up for success. In essence, this person is the connection point between clients and the Octave system, all while demonstrating care, compassion, and competence. Responsibilities Include: Manage and respond to client communications across various platforms, such as over the phone, via email and chat in a timely, warm and efficient manner utilizing approved templates and/or workflows. Escalating any potential issues as needed. Be a go-to resource for client education about Octave services. Assist with onboarding new clients for Octave services, including the completion of paperwork and collection of billing information. Collaborate with colleagues to explore innovative ways to streamline processes and meet service standard goals. Embody Octave's mission to deliver extraordinary care in every interaction with clients and colleagues. Accurately document client interactions in systems and escalate issues as needed. Learn and follow protocols for client intake, scheduling, and general support. Support team projects and administrative tasks as assigned. Preferred Qualifications: Minimum 1 year experience in a high touch customer service role. Minimum 2 years experience in an administrative role. Product management skills are a plus. Strong attention to detail in a fast-paced environment. Excellent written and verbal communication skills. Track record of identifying and implementing process improvements. High comfort level multitasking between software systems. Open to performing tasks outside of your defined role with an eagerness to learn and grow. Ability to handle sticky or sensitive situations with discretion and care. Octave's Company Values: The below values drive our day-to-day operations. We're human beings first. We operate with empathy and kindness - with our clients, with our collaborators, and with ourselves. People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen. No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better. Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger. Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow. Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust - and always leave things better than we found them. There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level. Physical Requirements: Available to work Sunday to Thursday 9am to 530pm or 6pm PST. Prolonged periods sitting at a desk and working on a computer. Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. Must be able to observe and communicate information on company provided laptop. Move up to 10 pounds on occasion. Must be eligible to work in the United States without sponsorship now or in the future. Compensation: Octave is committed to pay equity. To maintain our commitment to pay equity, Octave will follow Pay Transparency regulations on all open job postings. Current Pay Transparency laws require companies to include a position's salary or hourly wage range (not including bonuses or equity-based compensation) in any internal or external job posting. This requirement extends to job postings published by a third party at an employer's request. Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave's legal duty to furnish information. Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The salary range for Geo 1 (all states, excluding those in Geo 2 or Geo 3, and D.C.) is $25.00 - $26.49 per hour. The salary range for Geo's 2 & 3 (AK, CA, CO, CT, HI, MA, MD, NJ, NY, RI, WA) is $27.50 - $28.85 per hour. Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! This is a critical position requiring excellent supervisor and customer interaction skills with a working knowledge of pharmacy processing. The individual is expected to oversee Patient Support Leads/Sales staff to convert Leads to patients within Eagle Pharmacy while ensuring patient satisfaction with Eagle Pharmacy. A solid record of successful sales is essential. Responsibilities Direct the workforce either directly or indirectly through the management hierarchy to include interviewing, selection, orienting, training, coaching, performance management, as appropriate Develops and implements strategies, tools, and training to ensure conversion of leads to patients/customers Oversees daily operations of Patient Support Services Leads/Sales team including quality of service, call flow, abandon, etc. Provides daily and monthly reporting as required Works in coordination with PSS and Pharmacy Operations to ensure efficient processes for patient care and retention Responsible for all aspects of employee management including but not limited to hiring, training, and performance management Monitors random calls to improve quality, minimize errors and track performance Aids patients and support staff with escalated calls and other unresolved issues Ability to design and/or prepare training/instructional materials, teaching aids and devices Able to clearly identify problem areas and report to senior management as needed Accurately completing other tasks as assigned by management The above duties are meant to be representative of the position and not all-inclusive. Qualifications Education and Experience This position requires a high school diploma or equivalent. Candidates with a college degree are preferred. Candidates with post high school or specialized training is a plus. The candidate for this position should have three years of experience as a call center lead or supervisory position. Call center sales/ upselling experience is required. Candidates with healthcare industry experience are desired. Candidates should be familiar with Microsoft Word, Excel, and Outlook. Knowledge, Skills, and Abilities Speak clearly, concisely and effectively; listen to and understand information and ideas as presented verbally; excellent oral and written communication skills Ability to drive a team of call center representatives to attain key performance metrics. Organize information in a clear and concise manner Deal with people in a way that shows sensitivity, tact, and professionalism Make a decision or solve a problem by using logic to identify key facts, explore alternatives, and propose quality solutions Positive attitude with excellent sales and customer service mindset, working in a way that demonstrates a commitment to Incredible Service Ability to handle multiple activities or interruptions at once Focused team player, who can work in conjunction with pharmacists, pharmacy technicians, other departments, customers, and management Strong interpersonal skills Work independently with little supervision and meet daily deadlines Computer proficiency to navigate required databases and operate in required software packages. Able to work effectively under pressure Ability to work flexible hours as needed Ability to sit at computer using phone and headset for length of shift with breaks and lunch away from desk assigned per length of given shift Work Environment/Physical Demands This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with patients/clients. #Supervisor#Operations#Lakeland #INKMW

Remote Document Support Supervisor - evening shift for a prominent global law firm client. The hours for this position are 3:00 pm 11:30 pm ET, Monday Friday; remote with occasional onsite and on-call availability. This role is part of the Document Support Services team responsible for providing document formatting and support. This role oversees the team, ensuring requests are completed promptly, with accuracy, quality, and integrity of documents. This role leads the service/delivery of document support services, maintains service levels, and upholds customer quality expectations. Responsibilities: Leads the global Document Support Services staff to provide timely, accurate, and courteous services. Supervise team of Document Support Specialists, including coaching and delegating work. Analyzes Document Support tickets, trends, and workflows to identify problem areas, and improve business processes. Works with the Director of IT Service Management to establish performance reporting for monitoring overall success. Oversees work of the document support team while creating, revising, and converting various types of documents. Conducts review of documents for accuracy/delivery of request. Ensures adherence to procedures/standard resolution times. Coordinates with managers/supervisors from across departments to agree upon service requests/timing for completion. Stays current with document management technology best practices. Trains Document Support Specialists as assigned. Ensures that document support services remain available during office emergencies. Qualifications: College degree is preferred. IT Certification(s) preferred. Five or more years of relevant experience in a large law firm. Proven success working in a time-sensitive, high-visibility environment. Demonstrated experience in user-focused service improvements in a law firm. Knowledgeable of applications/technologies common to a law firm such as Microsoft Office, Adobe Acrobat, Kofax, Litera Compare, DocXTools, Best Authority. Knowledge of leading service desk performance indicators/service level standards. Strong service orientation. Prior success managing a team. Highly motivated, analytical, organized, and efficient. Excellent problem-solving skills. Ability to work well under pressure. Flexibility for OT. Salary $92k - $151k based on experience and location.

Serves as operational program support for the office of Undergraduate Curriculum, specifically the First-Year Experiences program (FYE) and the Pathways General Education program. This includes providing general administrative support, including creating agendas and taking minutes for committee meetings, communicating with faculty and staff, managing our internal grant programs, updating our website and other resources, and creating documents and organizational processes for managing information. There will be some event and meeting planning and support as well as various administrative tasks as assigned. The ideal candidate will have strong attention to detail, a reliable and motivated work ethic, clear and effective oral and written communication skills, solid technological skills (or the ability to pick up new skills quickly) and thrive as part of a team. A majority of the work will take place in person but, once established, there will be some opportunity for remote work as best fits the needs of the programs (max one day per week). The successful candidate will have a consistent record of professionalism and reliability in the workplace. A flexible (but consistent) days/hours schedule will be developed following hire, in collaboration with the successful candidate. This position is not open to students. Required Qualifications - Proficiency with Office and Google suites (docs, spreadsheets, calendars, forms, etc.). - A consistent record of professionalism and reliability in the workplace. Preferred Qualifications - Experience with Adobe Creative Cloud (Illustrator, InDesign, Acrobat, etc.). - Experience providing support for meetings and/or events . - Experience with a learning management system (LMS) like Canvas, Blackboard, etc. and/or html . Pay Band 3 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Restricted Salary Information 22 per hour Hours per week 25-29 hours per week Review Date December 5, 2025 Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Doris Shelor at ************** during regular business hours at least 10 business days prior to the event.

Apply now Back to search results Job no: 534402 Work type: Hourly Wage/Part-Time Senior management: Executive VP & Provost Department: Undergraduate Education Job Description Serves as operational program support for the office of Undergraduate Curriculum, specifically the First-Year Experiences program (FYE) and the Pathways General Education program. This includes providing general administrative support, including creating agendas and taking minutes for committee meetings, communicating with faculty and staff, managing our internal grant programs, updating our website and other resources, and creating documents and organizational processes for managing information. There will be some event and meeting planning and support as well as various administrative tasks as assigned. The ideal candidate will have strong attention to detail, a reliable and motivated work ethic, clear and effective oral and written communication skills, solid technological skills (or the ability to pick up new skills quickly) and thrive as part of a team. A majority of the work will take place in person but, once established, there will be some opportunity for remote work as best fits the needs of the programs (max one day per week). The successful candidate will have a consistent record of professionalism and reliability in the workplace. A flexible (but consistent) days/hours schedule will be developed following hire, in collaboration with the successful candidate. This position is not open to students. Required Qualifications * Proficiency with Office and Google suites (docs, spreadsheets, calendars, forms, etc.). * A consistent record of professionalism and reliability in the workplace. Preferred Qualifications * Experience with Adobe Creative Cloud (Illustrator, InDesign, Acrobat, etc.). * Experience providing support for meetings and/or events . * Experience with a learning management system (LMS) like Canvas, Blackboard, etc. and/or html . Pay Band 3 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Restricted Salary Information 22 per hour Hours per week 25-29 hours per week Review Date December 5, 2025 Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Doris Shelor at ************** during regular business hours at least 10 business days prior to the event. Advertised: November 11, 2025 Applications close:

Job Title: Remote Project Support Coordinator Hourly Pay: $20 - $28/hour We are seeking a Project Support Coordinator to help manage and streamline project tasks and communications. In this role, you'll assist with scheduling, tracking deliverables, and maintaining documentation. If you're highly organized, thrive in a collaborative setting, and enjoy supporting project teams, this is a great opportunity to grow your career. Key Responsibilities: Support project managers by coordinating day-to-day project activities Maintain project timelines, schedules, and task lists Keep documentation, files, and project materials organized and up to date Schedule meetings, prepare agendas, and take detailed meeting notes Track project progress and follow up with team members on deadlines Communicate updates with stakeholders and internal teams Assist in tracking expenses and supporting budget adherence Identify potential issues and provide administrative support for resolution Prepare reports and presentations as needed Provide general support to project management and operational teams Qualifications: Experience in a project support, coordination, or similar administrative role Strong organization and multitasking skills in a fast-paced environment Proficient with Microsoft Office (Excel, Word, PowerPoint) and project tools Excellent written and verbal communication skills Attention to detail and the ability to manage multiple priorities effectively Perks & Benefits: Competitive hourly pay: $20 - $28 Health, dental, and vision insurance Paid time off and holiday pay Opportunities for professional growth and development Flexible scheduling with remote work options A collaborative, team-oriented work environment

The Role… This is an exciting time to be joining our customer service team which we call the Soho Support Team (SST), with new house openings across The Americas. As such, the Coordinator will report into the Soho Support Manager for Membership, and will be responsible for delivering a first class service to our members throughout The Americas, whilst adhering to departmental SLA's. This role has great growth potential for the right candidate and would suit someone passionate about delivering a great customer experience. Main Duties... * To be an enthusiastic first point of contact for Soho House member queries via telephone and email. Responding to these queries in a timely manner and adhering to the departments SLA's. * Offering a pro-active service to our diverse membership through telephone and email. Duties including but not limited to membership administration and club and restaurant enquiries. * Use our Salesforce and Open Table database to create, look up and update records for current and potential members.- bookings * Set up new member and member renewal payments via credit card, Direct Debit, and the occasional bank transfer payment, ensuring all transactions are handled accurately and as per company/legal guidelines. * You will be part of a team responsible for the general administration of our North and LATAM American houses (and future house openings). * Responsibility for amending, pausing, transferring and upgrading memberships, ensuring compliance with the appropriate Terms & Conditions. * Supporting other departments with information requests etc. * Plus any ad-hoc projects given by the Head of Support / Soho Support Manager Requirements / Qualifications... * At least one year of customer facing experience, preferably in a membership environment. * Experience in working to personal and departmental targets, SLA and KPIs * An enthusiasm for providing first class customer service is a must. * Experience of working with Salesforce/ CRM System and Open Table. * Experience of communicating in a friendly but professional manner in fluent English. * Experience of working in a fast-paced team environment. * Excellent verbal & written communication skills in English. * Will have a passion for customer service and enjoy elevating the customers' experience through knowledge, empathy and attention to detail. * You will have a professional telephone manner and strong written correspondence skills. * IT proficiency including Microsoft Office packages and accuracy in data entry with excellent attention to detail. * Highly motivated, adaptable and able to demonstrate a willingness to learn & progress. * Must be based out of or near Miami, FL. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically. * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability. * Learning & Development: An extensive range of internally and externally run courses are available for all employees.

Job Description The Role… This is an exciting time to be joining our customer service team which we call the Soho Support Team (SST), with new house openings across The Americas. As such, the Coordinator will report into the Soho Support Manager for Membership, and will be responsible for delivering a first class service to our members throughout The Americas, whilst adhering to departmental SLA's. This role has great growth potential for the right candidate and would suit someone passionate about delivering a great customer experience. Main Duties... To be an enthusiastic first point of contact for Soho House member queries via telephone and email. Responding to these queries in a timely manner and adhering to the departments SLA's. Offering a pro-active service to our diverse membership through telephone and email. Duties including but not limited to membership administration and club and restaurant enquiries. Use our Salesforce and Open Table database to create, look up and update records for current and potential members.- bookings Set up new member and member renewal payments via credit card, Direct Debit, and the occasional bank transfer payment, ensuring all transactions are handled accurately and as per company/legal guidelines. You will be part of a team responsible for the general administration of our North and LATAM American houses (and future house openings). Responsibility for amending, pausing, transferring and upgrading memberships, ensuring compliance with the appropriate Terms & Conditions. Supporting other departments with information requests etc. Plus any ad-hoc projects given by the Head of Support / Soho Support Manager Requirements / Qualifications... At least one year of customer facing experience, preferably in a membership environment. Experience in working to personal and departmental targets, SLA and KPIs An enthusiasm for providing first class customer service is a must. Experience of working with Salesforce/ CRM System and Open Table. Experience of communicating in a friendly but professional manner in fluent English. Experience of working in a fast-paced team environment. Excellent verbal & written communication skills in English. Will have a passion for customer service and enjoy elevating the customers' experience through knowledge, empathy and attention to detail. You will have a professional telephone manner and strong written correspondence skills. IT proficiency including Microsoft Office packages and accuracy in data entry with excellent attention to detail. Highly motivated, adaptable and able to demonstrate a willingness to learn & progress. Must be based out of or near Miami, FL. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically. Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability. Learning & Development: An extensive range of internally and externally run courses are available for all employees.

Job Description Care Management Support Coordinator II (Bilingual Spanish Required) Pay Rate: $17/hour Schedule: Monday - Friday | 8:00 AM - 5:00 PM Dean's Professional Services is actively seeking a Care Management Support Coordinator II to provide administrative support for care management activities. This role involves performing outreach, answering inbound calls, scheduling services, and assisting members and providers to ensure quality care coordination. Key Responsibilities Provide support to members by connecting them with health plan and community resources to ensure high-quality service. Serve as the first point of contact for member and provider inquiries, explaining care plan procedures and protocols. Support onboarding activities by sending welcome letters, educational materials, and other correspondence. Document and maintain non-clinical member records in compliance with state and regulatory requirements. Utilize knowledge of benefits and community resources to make referrals addressing Social Determinants of Health (SDOH) needs. Perform additional administrative duties as assigned. Adhere to all company policies, standards, and compliance guidelines. Qualifications High School Diploma or GED Required. 2-4 years of related experience Required. Bilingual (English/Spanish) Required. Must be comfortable managing a high call volume environment. Why Join Us? Comprehensive benefits: medical, dental, vision, and 401(k). Temp-to-hire opportunity with long-term potential. Work remotely while supporting a respected healthcare organization. Professional, supportive team environment. About Dean's Professional Services Dean's Professional Services is a national, award-winning staffing solutions firm. Since 1993, we've placed over 50,000 professionals nationwide. We match talent with opportunity - focusing on skill, experience, and culture fit. Apply today at or call for more information. #PRO123

Erie County Care Management, Inc. (ECCM), a progressive and growing non-profit agency with excellent benefits and competitive salaries, is seeking talented professionals for the following division: Intellectual Disabilities Division Strives to help individuals with an intellectual disability, autism, or developmental delay achieve a more meaningful and productive life. ECCM works closely with state and local government agencies as well as direct service providers as the 'center of the system'. Following the 'Everyday Lives' approach, our supports coordinators will help individuals navigate their way through a system designed to meet their needs in a community setting, often in their own homes. Supports coordinators will work with individuals and families to identify desired life goals and work to find service providers to achieve these outcomes. Supports Coordinator Development and maintenance of an Individual Support Plan (ISP). Identifying needed services and locating qualified providers. Locating and coordinating funding for needed services. Monitoring services to ensure delivery and progress toward goals. Ensuring consumer health and safety. Benefits: We offer competitive wages, ongoing training for Full-Time positions. In addition, Full-Time employees receive a generous benefits package which includes: $19.84 /hr or $38,688/year High quality medical coverage at low cost Generous PTO plans Company-paid Life Insurance, Dental & Vision, Short-Term and Long-Term Disability 401(a) and 457 Retirement Savings Options Work from home Monday - Friday 8:30 - 4:30 Eligible for Federal Student Loan Forgiveness Paid holidays Mileage Reimbursement Bonus eligible

The Office of Admissions is currently hiring a remote, 6-month Seasonal Residency APSS application evaluator. This employee will be scheduled to work 40 hours a week, plus potential overtime during peak times, from the beginning of April until the end of September, 2024. They will evaluate residency applications from students changing their status from non-resident to resident for tuition purposes. They will prepare, verify, and enter data into computerized student information systems. They will respond to applicant emails regarding their application daily from their email inbox. They will manage student university records by performing clerical activities to maintain student files. Salary will be dependent on experience. First year seasonal evaluators will start at $14.00 per hour. Starting pay will increase with each subsequent year the seasonal evaluator works for the University of Utah Office of Admissions. Responsibilities 1. Learn the University of Utah's policies regarding residency for tuition purposes. 2. Conduct evaluations to ensure that all eligible students are classified based on the application they submit, including: Reclassifications Exceptions Addenda Tuition Waivers 3. Reply to email inquiries about the status of applicants' applications. 4. Upload documents into the applicants' files as needed for the evaluation. 5. Other tasks as assigned. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Out of state remote employment is not allowed, candidates must be living in the state of Utah to be considered. Work Environment and Level of Frequency typically required This is a fully remote position. In order to perform the job responsibilities remotely, reliable internet connection and a personal computer with web cam are required. Staff are responsible for providing their own laptop or desktop and internet connection while working from home - compensation for these services are not provided. On-boarding and new employee training will be conducted virtually via Zoom and Microsoft Teams. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing). Minimum Qualifications Three years of general office experience or equivalency (one year of education can be substituted for two years of related work experience), one of which in an academic setting; and demonstrated human relation and effective communication skills required. College coursework in a related area is preferred. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Supervisor: Assistant Director of Collegiate Services Department: Membership Engagement Team: Collegiate Services Collaborates With: Collegiate Services Team members, Member Learning and Development Team, International Officers Position Type: Full time, Exempt; This contract position has a duration of one to two years General Description This full-time staff member joins the Membership Engagement Team at Alpha Delta Pi's Executive Office. The Chapter Support Coordinator will be aligned with one of our five Districts and will directly support portfolio chapters. As a member of the Executive Office staff, special projects may be assigned as needed to support the broader membership base. These projects may be assigned as appropriate based on the individual's skills, strengths, and talents and could include opportunities to travel to engage with alumnae or collegiate members through presentations, workshop facilitation, or other sorority events. Duties Performed Serves as point of contact for collegiate chapter officers within aligned district for all matters related to chapter operations. Provide support to aligned chapters through project management, strategic communication and, data collection, analysis, and assessment. Chapter support to include: Facilitate regular virtual and in-person visits and provide officer support to all chapters within district. Determine the need for and objectives of all chapter visits. Provide moderated networking opportunities for chapter officers to connect with each other. Perform administrative functions for chapters within districts as assigned which may include assisting chapters in maintaining updated rosters in Pi Portal, releasing chapters for Initiation, and processing membership cancellations. Facilitate workshops and training programs in partnership with staff members and volunteers. Partner with volunteers and chapters to help establish and attain realistic goals. Monitor and oversee chapters' understanding of and adherence to Alpha Delta Pi Statements of Policy and escalate concerns to district Assistant Director of Collegiate Services and District Team Director. Design and develop monthly chapter officer trainings based on trends observed across the organization during independent chapter visits. Present recommendations to strengthen collegiate chapter operations and serve on project teams as needed to define and implement updated procedures and practices. Participate in training as offered to build strong knowledge of Alpha Delta Pi collegiate operations, policy, and procedures Other duties as assigned to support Executive Office, organizational operations, and programming teams. Potential travel to Grand Convention or other summer meetings as well as other events or conferences throughout the year as determined by supervisor. Suggested Background and Experience Bachelor's degree required. Alpha Delta Pi membership required; preference will be given to applicants who were active, collegiate members within the past three years. Demonstrated project management and/or customer service experience. Significant knowledge of Alpha Delta Pi with chapter or Panhellenic leadership preferred. Ability and willingness to travel as a representative of the sorority when needed (travel will vary and is dependent on needs). Percentage of travel is estimated at between 50 - 70%. Strong analytical skills, oral and written communication skills, sound judgment, and decision-making ability. Proactive, self-directed, and able to independently solve problems. Customer service oriented and ability to maintain confidentiality. Outstanding organizational skills, ability to multitask, and work under pressure in a dynamic environment. Expectations and Competencies Our Culture Principles guide how we work together every day to fulfill Alpha Delta Pi's mission. We expect every team member to embody these principles, supporting one another and contributing to our shared goals. Responsibility and Ownership: Takes initiative, works independently, and follows through on commitments. Maintains confidentiality and demonstrates accountability in daily work. Courage and Confidence: Brings a positive, solution-oriented mindset. Navigates change with resilience, responds to feedback openly, and makes confident, values-based decisions. Gratitude and Fun: Models optimism and appreciation in daily interactions. Celebrates accomplishments and helps create an energizing team environment. Humility: Seeks input, listens actively, and prioritizes collaboration. Acknowledges growth areas and takes action to improve. Integrity: Aligns words and actions with Alpha Delta Pi's mission and values. Upholds ethical standards and maintains professionalism in all relationships. Connection: Builds respectful, inclusive relationships with staff, volunteers, and partners. Promotes a sense of pride and belonging in Alpha Delta Pi. Excellence: Manages responsibilities with organization and attention to detail. Maintains high standards of efficiency, conduct, and ongoing professional growth. Employment Location Alpha Delta Pi's Executive Office in Atlanta, GA preferred; remote work may be considered. Remote work is not eligible in the following states: CA, NY, NJ, HI, AK