Member service representative jobs in Rochester, MN - 162 jobs
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Member Service Representative
Customer Service Representative
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Relief CSR Driver
Ameripride Services 4.3
Member service representative job in Owatonna, MN
The Relief Customer ServiceRepresentative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "Relief CSR" m CSR, Driver, Customer Service, Manufacturing
$34k-40k yearly est. 4d ago
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Restaurant Team Member
Baskin-Robbins 4.0
Member service representative job in Houston, MN
Restaurant Team Member
Reports To: Restaurant Manager
A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.
Responsibilities Include:
Follow Brand standards, recipes and systems
Follow food safety standards
Prepare food and beverages
Assemble and package orders and serve to guests
Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
Maintain a clean and organized workstation
Clean equipment and guest areas
Stocking items such as cups, lids, etc at workstation
Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
Follow speed of service standards
Serve and communicate with guests
Maintain a guest focused culture in the restaurant
Communicate effectively with managers and coworkers
Organize and maintain stock room and refrigerated areas
Education/Experience:
* None
Key Competencies
Works well with others in a fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and adapt to change
Guest focused
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting objects including boxes, ice and product up to 20lbs (if applicable)
Working in a small space
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$27k-33k yearly est. 5d ago
Customer Service Representative
Solectron Corp 4.8
Member service representative job in Northfield, MN
Job Posting Start Date 01-21-2026 Job Posting End Date 03-21-2026Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Customer ServiceRepresentative located in US Minnesota Northfield
Reporting to the Sales Operations Manager the Customer ServiceRepresentative will be responsible for communicating with customers and deal with customer's inquiries.
Sheldahl, a Flex company, has supported the space industry since 1958 by providing thin film materials to space missions worldwide
What a typical day looks like:
Appropriately utilize system applications and resources to accurately and effectively in providing a comprehensive and high-quality services for all customer needs
Handle enquiries, and resolve customer problems and complaints with care and efficiency and ensure one call resolution
Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or demanding customers
Interpret customer needs, recognize symptoms, causes and solutions.
Identify situations in which the customer requires further explanation or training and effectively provide a solution for the customer as needed
Demonstrate clear speaking and writing skills in English, and minimize the use of jargon to best ensure customer comprehension
In charge of tracking relevant metrics and drive action items based on results KPIs.
Coordinate Orderboard, RMA, CMA, AR, OTD, Sales and Export Process.
SOX controls knowledge validation prices, incoterms, terms of payment and agreements.
Coordination with the warehouse and logistics area of shipments following the shipping instructions requested by the customer, comprehension incoterms and import of records.
Correct follow-up and coordination of the different operational areas involved in the planning of production and delivery of FG of a project, in order to help the client in all their requisitions, exceeding their expectations.
Monitoring of customer demand, reception of purchase orders and coordination with material and production control for the manufacture of the models requested as a priority by the customer
Business and Operations Knowledge EDI, CTO, BTO, BTF, Bilateral and Triangular Invoicing Process.
Create CMF, MRF and PQR.
Involve in CFT, Operations and customer meetings.
The experience we're looking to add to our team,
Bachelor's degree
7 years' experience in a Customer Service-related position.
Knowledge of the MS Office (Excel, Word), Adobe
Math skills
Team player
Ability to interface and communicate with different levels of the organization
Strong communication skills and collaboration
Previous Manufacturing industry
Here are a few of our preferred experiences:
Oracle
PF38
#LI-PF1
What you'll receive for the great work you provide:
Full range of medical, dental, and vision plans
Life Insurance
Short-term and Long-term Disability
Matching 401(k) Contributions
Vacation and Paid Sick Time
Tuition Reimbursement
Pay Range (Applicable to Minnesota)$49,700.00 USD - $68,300.00 USD AnnualJob CategoryOperations
Is Sponsorship Available?
NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
$49.7k-68.3k yearly Auto-Apply 11d ago
Customer Experience Consultant
Tom Kadlec Kia
Member service representative job in Rochester, MN
Customer Experience Consultant Rochester, MN Join the Fastest Growing Dealership in Rochester - Tom Kadlec Kia is Hiring Sales Pros!
Brand-New State-of-the-Art Facility | $200K Earning Potential | 5-Day Work Week | No Sundays Ever
Are you ambitious, energetic, and ready to take control of your future? Tom Kadlec Kia is booming, and we're expanding our award-winning team of sales professionals. With a new state-of-the-art facility, this is your chance to grow your career with a dealership that's going places - fast.
Whether you're a seasoned pro or new to sales, we'll set you up for success with guaranteed pay during training, world-class coaching, and the tools you need to thrive in a fun, competitive, and supportive environment.
Income Potential: $50,000-$200,000/year
Why You'll Love Working Here
401(k) with Company Match - Traditional & Roth options
Generous Paid Time Off - Enjoy vacation days, sick leave, and work-life balance
Comprehensive Insurance Coverage - Including medical, dental, and vision plans
Employer-Paid Life Insurance - Protection for you and peace of mind for your loved ones
Short-Term & Long-Term Disability Coverage - We've got your back when life throws a curveball
Critical Illness & Accident Insurance - Additional protection when you need it most
Flexible Spending (FSA) & Health Savings Accounts (HSA) - Tax-advantaged ways to manage health costs
24/7 Employee Assistance Program - Confidential support for life's challenges (up to 10 sessions per year)
Employee Discounts - Save on vehicles, service, and parts
Financial Planning Resources
Supportive, Experienced Management - Work with professionals who care about your success
Positive Team Culture - Clean, friendly, and collaborative work environment
Paid, Hands-On Training - Learn and grow with industry-leading training and support
Competitive Pay Plan - Earn what you're worth with a strong, performance-based pay structure
Opportunities to Advance - A place to build your career and grow with us
Unlimited Earning Potential - Commission-based with six-figure opportunity.
Guaranteed Pay During Training - Get off to a strong start.
Career Growth - Join a growing dealership with room to advance.
Winning Team Culture - Celebrate successes together.
Christmas Bonus - Because we believe in rewarding hard work.
Closed on Sundays - Dedicated time off for rest and family
What You'll Do
Help customers find the perfect vehicle for their lifestyle
Build strong relationships & provide a customer-first experience
Become a brand & product expert (we'll train you!)
Work closely with Sales Managers to improve skills & grow your success
What We're Looking For
Sales or customer service experience is a plus (but not required)
Outgoing, positive, and driven personality
Excellent communication & people skills
Coachable, competitive, and motivated by performance-based pay
Valid driver's license & clean driving record
Why Tom Kadlec Kia?
At Tom Kadlec Kia, you're not just starting a job - you're launching a career with unlimited potential. We're family-owned, community-driven, and on a mission to create a culture where employees win, customers win, and the dealership wins.
Apply today and see how far you can go when you're backed by a team that believes in your success!
$50k-200k yearly Auto-Apply 18d ago
Customer Service Representative
Jason Banitt Farmers Insurance Agency 4.3
Member service representative job in Winona, MN
Job Description
The Jason Banitt - Farmers Insurance Agency in Winona seeks a full-time Customer Service and Sales Representative (CSSR). This position offers the opportunity for growth within the agency along with paid training. Hours are generally 8-5 M-F.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Answering phones and assisting walk-in customers
Review renewal business and identify appropriate follow-up action based on degree of change
Cross-sell/up-sell products to existing customers
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions take
Solicit, sell, and negotiate new business policies
Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations based on customers' need
General customer service duties as presented
Performs other duties as assigned
Requirements
Solid background in customer service skills
Outstanding written and verbal communication skills
Strong organizational skills with attention to detail
Outgoing personality and excellent phone etiquette
Insurance industry experience preferred but not required
Must pass the state of Minnesota insurance licensing exams (if not presently licensed)
Proficient in operating personal computers and performing routine calculations
Experience with Microsoft Office applications
Adhere to company and agency policies and guidelines
$35k-42k yearly est. 18d ago
Customer Service Representative
State Farm Agency-Rochester, Mn 4.4
Member service representative job in Rochester, MN
Job Description
Customer ServiceRepresentative State Farm Agent Team Member (Must Obtain Insurance License) Job Type: Full-Time Compensation: Hourly Pay (Based on Experience) + Individual & Team Bonuses
Launch Your Insurance Career with Us! Are you a customer service professional looking for a meaningful career with growth potential? A successful State Farm Agent is seeking a motivated and personable individual to join their winning team as a Customer ServiceRepresentative. You dont need insurance experiencejust a passion for helping others and a desire to grow in a professional setting.
As part of our team, youll gain valuable experience, on-the-job training, and support to obtain your insurance licenses. Well invest in you so you can build a lasting and rewarding career in the insurance industry.
What Youll Do:
Build strong customer relationships through friendly, professional communication.
Assist with insurance policy changes, billing questions, claims processing, and coverage explanations
Educate customers on insurance options through needs-based conversations
Deliver exceptional service in every interaction
Maintain accurate records and follow up with customers as needed
What Youll Get:
Competitive hourly pay (commensurate with experience)
Individual performance bonuses and team-based incentives
Paid time off / vacation
Monthly contributions to a Roth IRA
Career growth opportunities within our agency
Support and reimbursement for obtaining all required insurance licenses
A fun, fast-paced, and positive team environment What Were Looking For:
Strong communication skills (written and verbal)
Customer-focused with a desire to help people
Organized, detail-oriented, and dependable
Proactive problem-solver who thrives in a team setting
Eager to learn and grow in a professional environment
Ability to multitask and manage time effectively
Must be able to obtain Property & Casualty and Life & Health insurance licenses (well help you get there!)
No insurance experience? No problem. If you bring the right attitude and drive, well provide the training, support, and guidance you need to succeed.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees.
Apply Today to Start Your Journey!
If youre motivated to succeed and ready to build a career in insurance, wed love to hear from you. Submit your resume now, and well follow up with next steps.
$33k-40k yearly est. 15d ago
Customer Service
Zumbrota Drivetrain
Member service representative job in Zumbrota, MN
The Customer ServiceRepresentative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment.
Essential Duties & Responsibilities:
Takes incoming calls and make outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc.
Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others.
Examine records and related documents and correspondence to effectively address questions or concerns. Follow up with Customers to assure satisfaction and resolution.
Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints.
Exercises discretion and judgment and draws on detailed understanding of the company's policies and practices in resolving customer issues.
Requirements
Preferred Education and Experience:
High school diploma or equivalent required. Some college coursework preferred.
1+ year experience in a customer service role for a medium or large size corporation
Proficiency using Microsoft Office products including Excel, Outlook and Word.
Experience with Great Plains a plus.
Knowledge and Personal Attributes:
Strong organizational and communication skills, with a team orientated philosophy, and problem-solving skills.
Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers.
Strong attention to detail as well as accurate data entry skills.
Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
Ability to understand issues and make systematic and rational judgments based on relevant information.
Comfortable using the following tools on a continual basis: computer, 10 key, telephone, copier, and fax.
Ability to multitask is a must.
Salary Description 20-25
$36k-60k yearly est. 49d ago
Client Service Rep
MET 3.8
Member service representative job in Rochester, MN
Provide high quality case management services for agency clients. Implement and monitor workforce investment activities and other appropriate programming within area. Communicate clearly and effectively with supervisor and MET's administrative office. As directed, or otherwise authorized in writing by MET, represent the agency within the local community.
$38k-44k yearly est. 18d ago
Customer Service Representative - State Farm Agent Team Member
Randall Cirksena-State Farm Agent
Member service representative job in Clarks Grove, MN
Job DescriptionBenefits:
License Reimbursement
Hourly Plus Commission
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Randall Cirksena - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
$31k-40k yearly est. 3d ago
Customer Service Representative - Rochester, MN
Kedia Corporation
Member service representative job in Rochester, MN
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$31k-40k yearly est. 3d ago
Licensed Customer Service Representative
Michelle Broadwater Gappa Farmers Insurance
Member service representative job in Rochester, MN
Job Description
Are you a highly organized, people-oriented professional who thrives in a fast-paced environment? The Michelle Broadwater Gappa Farmers Insurance Agency is looking for a licensed* Customer ServiceRepresentative to join our growing team! As the face and backbone of our office, you'll play a key role in maintaining smooth daily operations, supporting our agents, and ensuring our clients receive the exceptional service they deserve.
*Must hold a Minnesota Property & Casualty Insurance Insurance License to begin employment.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Career Growth Opportunities
Hands on Training
Mon-Fri Schedule
Responsibilities
What You'll Do
Oversee daily office operations to ensure efficiency and productivity.
Provide administrative support to agency staff, including managing schedules, processing paperwork, and maintaining client records.
Assist with client communications answering phones, responding to emails, and ensuring prompt, professional follow-up.
Manage billing, reporting, and compliance documentation.
Help onboard new employees and support ongoing training efforts.
Foster a positive and organized team environment.
Requirements
What Were Looking For
Property & Casualty insurance license required to begin employment, and willingness to obtain a Life/Accident/Health insurance license within 60 days of employment start date.
Previous experience in office management, administrative support, or insurance office operations.
Excellent communication and customer service skills.
Strong attention to detail and multitasking abilities.
Proficiency in Microsoft Office and comfort learning new software systems.
A proactive, dependable, and team-oriented attitude.
$31k-40k yearly est. 17d ago
Customer Service Representative - State Farm Agent Team Member
Shawn Christensen-State Farm Agent
Member service representative job in Rochester, MN
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer ServiceRepresentative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
People-oriented
Self-motivated
Detail oriented
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$31k-40k yearly est. 18d ago
Customer Service Representative
Randys Worldwide 4.1
Member service representative job in Zumbrota, MN
Requirements
Preferred Education and Experience:
High school diploma or equivalent required. Some college coursework is preferred.
1+ year experience in a customer service role for a medium or large size corporation
Proficiency using Microsoft Office products including Excel, Outlook, and Word.
Experience with Great Plains a plus.
Experience with an ERP system
Experience with a CRM
Knowledge and Personal Attributes:
Strong organizational and communication skills, with a team-orientated philosophy, and problem-solving skills.
Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers.
Strong attention to detail as well as accurate data entry skills.
Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
Ability to understand issues and make systematic and rational judgments based on relevant information.
Comfortable using the following tools continually: computer, 10 key, telephone, copier, and fax.
The ability to multitask is a must.
$31k-39k yearly est. 60d+ ago
Member Services Representative (Teller)
Hometown Credit Union
Member service representative job in Owatonna, MN
MemberServicesRepresentative (Teller) Bridge Street Branch
Business Hours: Tuesday thru Friday 8:30 am - 5:00 pm (8 hours shifts) and Saturdays 9:00 am - 1:00 pm (Average 36 hours week)
Join our dynamic team at HomeTown Credit Union in Owatonna, MN, as a full-time MemberServicesRepresentative (Teller) and embark on an exciting career journey! This position is perfect for individuals who have a passion for numbers and a knack for providing exceptional customer service. You'll have the opportunity to engage directly with our valued members, help them process their financial transactions, and guide them through our services.
In this onsite role, you'll not only enhance your skills but also build meaningful relationships within the community. With a starting pay at $18.00 per hour, your career will thrive in an environment centered around integrity and excellence. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Employee Discounts. Get ready to make a difference in the lives of our members while developing your professional career in a friendly and supportive atmosphere!
A little about us
Celebrating over 50 years of providing financial wellness to our surrounding communities! At HomeTown Credit Union, we make a difference for our staff, members, and the community by living out our Core Values of Integrity, Commitment, Member Advocacy, Education and Community.
Your role as a MemberServicesRepresentative
As a full-time MemberServicesRepresentative (Teller) at HomeTown Credit Union in Owatonna, MN, you will serve as the primary point of contact for our valued members, delivering exceptional banking services with professionalism and courtesy. Your role will be essential in fostering our member-centric environment, acting as a vital liaison between members and other Credit Union staff. By effectively communicating and addressing member needs, you will enhance the overall experience and satisfaction.
Moreover, you will play a crucial role in strengthening the Credit Union's brand and image by consistently conducting yourself in a friendly, positive manner that reflects our core values of integrity and excellence. Join us and become a vital part of our commitment to making every member interaction a positive experience!
Are you a good fit for this MemberServicesRepresentative job?
To excel as a full-time MemberServicesRepresentative (Teller) at HomeTown Credit Union, a combination of essential skills and experience is necessary. A high school diploma or GED is required, along with prior customer service experience, to effectively address member inquiries. Familiarity with Microsoft Office applications, including Outlook, Word, and Excel, is important for daily tasks, alongside proficiency in 10-key data entry by touch to ensure accuracy in transactions. Cash handling experience is preferred, as you will manage financial transactions with precision. Additionally, regular attendance is crucial to maintain a consistent presence for our members and contribute to a reliable banking environment.
If you possess a passion for service and a keen attention to detail, you will thrive in this rewarding role!
Get started with our team!
We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!
Any offers of employment are contingent upon completion and favorable results of a credit review, criminal background check, and drug screen. Minnesota is an at-will employer state.
Home Town Federal Credit Union is an equal opportunity employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
Home Town Federal Credit Union will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$18 hourly 25d ago
Customer Service Rep(01940) - 1201 Gilmore Ave
Domino's Franchise
Member service representative job in Winona, MN
Job Description
You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
$31k-40k yearly est. 7d ago
Customer Service Representative
Jackson Mitchell Agency
Member service representative job in Austin, MN
Job Description
Are you a "people person" who loves solving puzzles? Our Farmers Insurance agency in Austin is looking for a motivated, empathetic, and organized Customer ServiceRepresentative to join our team.
In this role, you aren't just answering phones; you are the face (and voice) of our agency. Youll help our neighbors protect what matters most by managing policy changes, answering billing questions, and providing world-class support when our clients need us most.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Life Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Be the First Contact: Greet clients with a smile and handle incoming calls with professionalism.
Policy Management: Process renewals, updates, and cancellations with high accuracy.
Problem Solving: Assist clients with billing inquiries and basic claims filing
Support Growth: Identify opportunities to cross-sell or round out accounts by spotting gaps in a client's coverage.
Documentation: Maintain neat and accurate records in our agency management system
Requirements
What We're Looking For:
A friendly, community-oriented professional who enjoys helping people.
Communication: Excellent verbal and written skills.
Tech-Savvy: Comfortable navigating multiple software systems and digital tools.
Licensing: Property & Casualty (P&C) license is a plus, but we are willing to train and help the right candidate get licensed!
Experience: Previous office or customer service experience preferred, but a great attitude is our #1 priority.
$31k-40k yearly est. 6d ago
DME Sales & Service Specialist
Winona Health 4.1
Member service representative job in Winona, MN
DME Sales and Service Specialist DME 0.9 FTE, 72 Hours Per Pay Period Hours scheduled between 8 am and 5 pm, Monday through Friday Weekends: No Holidays: No On Call: No The DME Sales and Service Specialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical.
Essential Duties & Responsibilities:
* Assist patients in the selection of available DME products.
* Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation. Complete pick-up and sanitation of equipment as needed.
* Perform maintenance and repair of DME products per manufacturer's guidelines.
* Assemble equipment and stock the retail sales floor.
* Assist with the DME order intake process.
* Contact eligible patients for monthly/quarterly resupply orders.
* Perform POS transactions, along with opening and closing duties.
* Answer customer inquiries and process patient payments via phone and walk-ins.
* Other duties as delegated by management.
Supervisory Responsibilities:
No direct reports.
Essential Skills and Experience:
Required:
* Effective interpersonal, time management, and organizational skills
* Excellent customer service skills
Preferred:
* Associate's degree in a related field of study.
* Experience in DME products and services
* Basic computer skills
Summary of Benefits at Winona Health:
At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available:
Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers
For more details or specific information, visit our website or contact Human Resources
Internal Applicant Policy:
It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.
Disclaimer:
Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
$30k-34k yearly est. 60d+ ago
Relief CSR Driver
Ameripride Services 4.3
Member service representative job in Rochester, MN
The Relief Customer ServiceRepresentative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "Relief CSR" m CSR, Driver, Customer Service, Manufacturing
$34k-40k yearly est. 4d ago
Restaurant Team Member
Baskin-Robbins 4.0
Member service representative job in Houston, MN
Restaurant Team Member
Reports To: Restaurant Manager
A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.
Responsibilities Include:
Follow Brand standards, recipes and systems
Follow food safety standards
Prepare food and beverages
Assemble and package orders and serve to guests
Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
Maintain a clean and organized workstation
Clean equipment and guest areas
Stocking items such as cups, lids, etc at workstation
Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
Follow speed of service standards
Serve and communicate with guests
Maintain a guest focused culture in the restaurant
Communicate effectively with managers and coworkers
Organize and maintain stock room and refrigerated areas
Education/Experience:
* None
Key Competencies
Works well with others in a fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and adapt to change
Guest focused
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting objects including boxes, ice and product up to 20lbs (if applicable)
Working in a small space
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$27k-33k yearly est. 5d ago
DME Sales & Service Specialist
Winona Health 4.1
Member service representative job in Winona, MN
DME Sales and Service Specialist DME 0.9 FTE, 72 Hours Per Pay Period Hours scheduled between 8 am and 5 pm, Monday through Friday Weekends: No Holidays: No On Call: No
The DME Sales and Service Specialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical.
Essential Duties & Responsibilities:
â Assist patients in the selection of available DME products.
Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation. Complete pick-up and sanitation of equipment as needed.
Perform maintenance and repair of DME products per manufacturer's guidelines.
Assemble equipment and stock the retail sales floor.
Assist with the DME order intake process.
Contact eligible patients for monthly/quarterly resupply orders.
Perform POS transactions, along with opening and closing duties.
Answer customer inquiries and process patient payments via phone and walk-ins.
Other duties as delegated by management.
Supervisory Responsibilities:
No direct reports.
Essential Skills and Experience:
Required:
Effective interpersonal, time management, and organizational skills
Excellent customer service skills
Preferred:
Associate's degree in a related field of study.
Experience in DME products and services
Basic computer skills
Summary of Benefits at Winona Health:
At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available:
Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers
For more details or specific information, visit our website or contact Human Resources
Internal Applicant Policy:
It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.
Disclaimer:
Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
$30k-34k yearly est. 60d+ ago
Learn more about member service representative jobs
How much does a member service representative earn in Rochester, MN?
The average member service representative in Rochester, MN earns between $23,000 and $41,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.
Average member service representative salary in Rochester, MN
$31,000
What are the biggest employers of Member Service Representatives in Rochester, MN?
The biggest employers of Member Service Representatives in Rochester, MN are: