Member service representative jobs in Wilmington, NC - 345 jobs

About the role This is a rewarding opportunity in our Wilmington, NC, company headquarters. As a customer success representative, you will be directly responsible for solving lender-specific issues as well as promoting new opportunities to non-using / low-usage customers with the goal of strengthening long-term relationships. This role is ideal for a recent college graduate, individual with great interpersonal skills, the ability to easily develop relationships, and a focus on detail. What you'll do Key responsibilities include: Regional, Key, and Local Account Management: Cultivate and expand relationships with mortgage lenders to begin a business relationship that leads to new business with an ongoing responsibility of bringing long-term value to our lender customers. Tracking and Reporting: Maintain a record of outbound account-specific calls to develop relationships and record of inbound calls from customers to address and solve customer needs. Work in a team environment, focusing on achieving predetermined corporate and team / individual goals. Qualifications College Degree with the ability to understand mortgage lending processes, terminology, and lender-specific technology. Travel as needed to local, regional, or national mortgage lending and corporate events. Exceptional communication and interpersonal skills, with the ability to influence both externally and internally. Competitive base salary plus performance-based incentives tied to achievement of predetermined goals.

NewtekOne, Your Business Solutions Company, is a financial holding company, which along with its bank and non-bank consolidated subsidiaries, provides a wide range of business and financial solutions under the Newtek brand to the small- and medium-sized business ("SMB") market. Since 1999, Newtek has provided state-of-the-art, cost-efficient products and services and efficient business strategies to SMB relationships across all 50 states to help them grow their sales, control their expenses, and reduce their risk. Newtek's and its subsidiaries' business and financial solutions include: banking (Newtek Bank, N.A.), Business Lending, Electronic Payment Processing, Technology Solutions (Cloud Computing, Data Backup, Storage and Retrieval, IT Consulting), eCommerce, Accounts Receivable Financing & Inventory Financing, Insurance Solutions, Web Services, and Payroll and Benefits Solutions. Newtek Bank, N.A. is looking to add a Digital Banking Client Service Representative to its team. (Please see below for schedule information) The Digital Banking Client Services Representative role is a pivotal role responsible for ensuring customers have a seamless and delightful banking experience within our customer contact channels. A Digital Banking Client Services Representative must be proficient in our banking products and services, including online banking and the mobile app. This role requires excellent communication and problem-solving skills, the ability to prioritize and multi-task, and the ability to support customers and internal team-members with a positive and friendly attitude. Essential Functions & Responsibilities: * Maintain a strong understanding of bank policies, procedures, and regulatory compliance requirements as well as the bank's products and services to provide accurate and relevant information to prospective and existing customers. * Exercise professionalism, confidentiality, and discretion in all customer interactions and while handling sensitive account information. * Interact with customers in a friendly and engaging manner by phone, secure message, and chats to address various banking inquiries and provide customer assistance. * Guide new customers through account opening and onboarding. * Process account applications for review and approval. * Address and resolve account-related requests and concerns promptly and effectively. * Assist customers with navigation and utilization of our online banking platform and mobile app. * Provide troubleshooting and first level online banking support. Escalate online banking issues for further investigation as needed. * Listen to customer feedback and complaints to provide solutions and insights for improvement in our services. Contribute ideas and suggestions to enhance customer satisfaction. * Embrace change and adapt to new technologies and strategies aimed at elevating the customer experience and streamlining processes. * Assist with onboarding and training new team members. Knowledge, Skills & Abilities: * Enthusiastic and positive attitude with a desire to help others. * Exceptional communication and interpersonal skills. * Ability to work collaboratively in a team-oriented environment. * Ability to problem-solve and troubleshoot. * Ability to multi-task and prioritize to meet time-sensitive deadlines. * Willingness to assist in cross-functional projects and initiatives. * Ability to learn and use multiple banking software programs. * 1+ years in the banking industry preferred. * Customer service experience and general banking knowledge in deposit products and services including digital banking is preferred. Salary Range: $50,000 to $65,000 per year Schedule Information: This is a full-time, onsite position based in our Wilmington, NC office. * Schedule: Monday - Friday: 9:30 a.m. - 6:30 p.m. ET NewtekOne is an Equal Opportunity Employer; M/F/D/V. We require all of our employees to perform work in an ethical manner and uphold our Code of Business Conduct and Ethics at all times.

Job Description NewtekOne , Your Business Solutions Company , is a financial holding company, which along with its bank and non-bank consolidated subsidiaries, provides a wide range of business and financial solutions under the Newtek brand to the small- and medium-sized business ("SMB") market. Since 1999, Newtek has provided state-of-the-art, cost-efficient products and services and efficient business strategies to SMB relationships across all 50 states to help them grow their sales, control their expenses, and reduce their risk. Newtek's and its subsidiaries' business and financial solutions include: banking (Newtek Bank, N.A.), Business Lending, Electronic Payment Processing, Technology Solutions (Cloud Computing, Data Backup, Storage and Retrieval, IT Consulting), eCommerce, Accounts Receivable Financing & Inventory Financing, Insurance Solutions, Web Services, and Payroll and Benefits Solutions. Newtek Bank, N.A. is looking to add a Digital Banking Client Service Representative to its team. (Please see below for schedule information) The Digital Banking Client Services Representative role is a pivotal role responsible for ensuring customers have a seamless and delightful banking experience within our customer contact channels. A Digital Banking Client Services Representative must be proficient in our banking products and services, including online banking and the mobile app. This role requires excellent communication and problem-solving skills, the ability to prioritize and multi-task, and the ability to support customers and internal team-members with a positive and friendly attitude. Essential Functions & Responsibilities: • Maintain a strong understanding of bank policies, procedures, and regulatory compliance requirements as well as the bank's products and services to provide accurate and relevant information to prospective and existing customers. • Exercise professionalism, confidentiality, and discretion in all customer interactions and while handling sensitive account information. • Interact with customers in a friendly and engaging manner by phone, secure message, and chats to address various banking inquiries and provide customer assistance. • Guide new customers through account opening and onboarding. • Process account applications for review and approval. • Address and resolve account-related requests and concerns promptly and effectively. • Assist customers with navigation and utilization of our online banking platform and mobile app. • Provide troubleshooting and first level online banking support. Escalate online banking issues for further investigation as needed. • Listen to customer feedback and complaints to provide solutions and insights for improvement in our services. Contribute ideas and suggestions to enhance customer satisfaction. • Embrace change and adapt to new technologies and strategies aimed at elevating the customer experience and streamlining processes. • Assist with onboarding and training new team members. Knowledge, Skills & Abilities: • Enthusiastic and positive attitude with a desire to help others. • Exceptional communication and interpersonal skills. • Ability to work collaboratively in a team-oriented environment. • Ability to problem-solve and troubleshoot. • Ability to multi-task and prioritize to meet time-sensitive deadlines. • Willingness to assist in cross-functional projects and initiatives. • Ability to learn and use multiple banking software programs. • 1+ years in the banking industry preferred. • Customer service experience and general banking knowledge in deposit products and services including digital banking is preferred. Salary Range: $50,000 to $65,000 per year Schedule Information: This is a full-time, onsite position based in our Wilmington, NC office. Schedule: Monday - Friday: 9:30 a.m. - 6:30 p.m. ET NewtekOne is an Equal Opportunity Employer; M/F/D/V. We require all of our employees to perform work in an ethical manner and uphold our Code of Business Conduct and Ethics at all times.

current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt

Job DescriptionSalary: Liberty Medical Specialties, Inc. - a leading provider of home medical equipment, supplies and services - is looking for a full time Customer Service Representative in Wilmington, NC! The position of Customer Service Representative (CSR) performs the initial intake of patient referrals and customers, processes insurance benefits verification and provides basic equipment demonstration. The CSR is also responsible for preparing and managing paperwork and other documentation required for effective billing and collections. Duties of the CSR position include, but are not limited to, the following: Order taking and basic customer service functions, including collections of patient demographic, medical and therapy information, as well as insurance financial information and documentation. Process retail sales transactions and maintain retail inventory when applicable. Coordinate with warehouse/distribution to ensure proper delivery, set-up/pick-up of equipment and/or supplies Coordinate (via telephone or in person) with customers and referral sources concerning updates and/or changes, as well as received orders for changes or discontinuance of services. Participate in weekly on-call rotation ( not effective immediately: only after successful completion of training requirements). MUST HAVES: Basic knowledge/familiarity with medical terminology and diagnostic codes. Recent experience with insurance verification, healthcare benefits assessment and paperwork/documentation for billing Medicare, Medicaid and private insurances Good organizational skills Effective communication skills Dependable attendance High School Diploma Must pass drug test DESIRED QUALIFICATIONS (will be given preference): At least some college education At least 6 months of recent, related experience. FULL TIME POSITION - benefits (medical, dental, vision, life insurance, PTO, Holiday pay, 401(k) & more) COMPENSATION - Hourly wage APPLY ONLINE TODAY! Simply Click "Apply" at the top of this page. No phone calls please. Liberty Medical Specialties is a family-owned company that opened in October of 1993 with one location. Today, the company services patients throughout the Carolinas and beyond with branches across the state. We are dedicated to providing quality care to our patients; from our family to yours. We comply with the Equal Employment Opportunity Commission and are dedicated to a fair hiring process. We do not make hiring decisions based on race, color, religion, sex ( including pregnancy), national origin, age, disability or genetic information.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12 per hour Salary Range: 0 - 0 We are an equal opportunity employer and participate in E-Verify in states where required.

The Cusomer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations. Job Description At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! * 15 days of paid time off * 4 medical plan options including an HSA with employer contribution & match program * Medical, dental, and vision coverage. * 401(k) with an employer match * Paid holidays * Employee Assistance Program with free counseling services. Overview: GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job - it's an opportunity to grow in your career, make new friends, and make a difference each day Key Responsibilities: * Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web. * Communicate clearly and concisely with on-the-road employees to give instructions and assistance. * Answer incoming and make outgoing customer telephone calls. * Receive and resolve, within established guidelines, customer questions and concerns. * Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales. * Track customer information and concerns and enter data into database. * Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment. * Maintain new account files. * Work with supervisors to ensure that all missed stops and special pick ups are completed daily. * Provide timely and accurate information regarding missed stops or other customer concerns. * Generate call-in work orders for drivers * Download, distribute and answer all customer inquiries received via email. * Take web request and process payments by phone. * Process customer payments via internet and take cash payment's as needed. * Enter new subscription residential accounts into system. * Run credit checks on new customers. * Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled. * Key all new/cancelled accounts into Tower system and verify in system. * Scan all contracts into system and maintain records of them. * Assist in completing the Affirmative Action log for all applicants. * Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners. * Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors. * Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. * May provide back up assistance for Office Coordinator. * Perform other duties and responsibilities as required or requested by management. Requirements: * High School Diploma or GED. * One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: * Ability to implement solutions to general and specific customer concerns. * Ability to work in fast-paced environment, meet time deadlines and perform under pressure. * Possess good organizational skills and record keeping skills. * Possess ability to speak and communicate effectively with customers and employees both verbally and in writing. * Proficient in Microsoft Outlook, Microsoft Word and Excel. * Good problem solving ability. * Excellent data entry skills. Physical/Mental Demands: * Ability to stand, sit, walk, use hands and fingers, talk and hear. * Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions: * Work in indoor office environment 95% of the time. * Noise level is usually moderate. #GFLTalent We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact ******************************* This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

Competitive Compensation - Impressive Benefits - Potential for Growth - Work/Life Balance Now hiring in Ocean Isle Beach, Shallotte, Supply, and Calabash areas! Strand Termite & Pest Control is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you! We are seeking a full-time Customer Service Representative to join our growing team. Job Summary: As a Customer Service Representative your job is to be the contact and face of the company for our customers. Your job is to provide awesome customer service in a timely, upbeat, and friendly manner. For many people, you are their first experience with Strand Termite & Pest Control, so making a great first impression is important in this role. You will help customers schedule appointments, assist with general billing questions, and provide an overall great experience in helping the customer with their needs. After each interaction, we want to make the customer feel valued and appreciated. If you love customer service in a fast-paced environment, then this is the job for you! What you bring to the table: A knack for outside-the-box thinking and a love of problem-solving & creativity First in line to handle a customer's call. Answering questions, schedule services, address concerns Assist technicians with customer accounts. Make outbound calls regarding billing and setting up appointments Monitor emails and respond to customers via email in a timely fashion Delivery of a great customer experience every time Deescalate calls or direct them to the proper department for assistance Communicate closely with the field team, managers, sales team, and other departments Educate customers on service plans, minor pest knowledge, and general information on Strand Termite & Pest Control. Assist your teammates and managers whenever needed Job Responsibilities: Practice honesty, integrity, and passion every day Assist customers with a friendly, upbeat, and helpful attitude each time Resolve a customer's call or email in a timely and accurate fashion Communicate and share information professionally and kindly among other teammates while following the manager's instructions Take the initiative to research, investigate, and come up with solutions to solve our customer's problems Utilize and become familiar with technology new and old. Use Microsoft Teams, Outlook, Front, Pest Pac, and many other programs that are crucial to our Customer Care Center. Job Requirements: Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) The ability to multi-task and thrive in a fast-paced environment The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer focused. Strong verbal and written communication skills Education and Experience: High school diploma or GED Two or more years of administrative/office experience (call center experience preferred) What do we offer: Medical, dental, and vision insurance plan options to fit your individual needs Health Savings Plans (HSA) available with qualified plans for medical expenses Competitive compensation 100% company-paid life insurance policy Paid time off including eight paid holidays A peer-to-peer employee recognition program Strand Termite & Pest Control is an Equal Opportunity Employer.

The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all residents. This includes but not limited to maintaining resident files, resident retention programs, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements. What you will do * Serves as the primary point of contact for all resident related inquires. * Coordinates and assists with all requests from resident with the property management team by entering work orders into YARDI. * Answers resident questions and assists with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries. This includes following up on all interactions with residents and ensuring all items have been addressed, through to resolution. * Assists in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed. * Administers move-in lease documents and home inspection with resident. * Coordinates move-outs, pre-inspection and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable). * Monitors rental account balances where applicable. Ensures all fees and rent charges are correct in Yardi. * Assists with ensuring community curb appeal and maintaining the appearances of the office, amenities, model, homes, and community. * Conducts follow-up phone calls to residents to ensure that work orders are completed to the resident's satisfaction within an acceptable time frame. * May perform other duties as needed to assist the Community Director/Community Manager and/or Leasing team. * Participates in monthly functions held by the site to assist in resident retention. * This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties. Qualifications * High School Diploma or GED (or equivalent) Required and * Bachelor's Degree in Business Administration, Property Management, or other related discipline Preferred * experience working with computers and typical office software such as Email, Word, Excel, and Internet browsers. Required and * previous experience in sales Preferred * Strong customer service skills. * The ability to show houses which may include working in all types of weather conditions. * Demonstrated ability to exercise good judgment and discretion in handling highly confidential information. * Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally. * Ability to handle multiple priorities with tight deadlines in a fast-paced environment. * A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required. * Ability to resolve problems independently and responsibility. * Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills. * Demonstrates discretion and ability to maintain a professional attitude and appearance. * Effectively envision, develop, and implement new strategies to address competitive, complex business issues. * Takes initiative to identify and anticipate client needs and make recommendations for implementation. * DL NUMBER - Driver's License, Valid and in State Required Compensation We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Benefits A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more! Click Here for Benefits Overview ******************************************************** You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position). EEO/ADA The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #ZRHMH

Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. Essential Duties and Responsibilities - Provide an exceptional customer service experience. -Responsibilities include: Check members into the system. Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. People with positive mental attitudes excel here! Customer service background preferred. Punctuality and reliability is a must. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter commercial cleaning products during shift. Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols. Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. Need a day off? Full time employees have paid leave to take a break! Benefits & Perks Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players What are you waiting for? APPLY TODAY! Compensation: $11.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience What your day-to-day will look like: * Assist customers and business partners via telephone and email * Handle customer complaints in a calm, professional manner * Diagnose, assess, and resolve problems or issues * Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or cancellations to delivery orders At a minimum, you'll need: * Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It'd be great if you also have: * High school diploma or equivalent * 1-year related experience preferably within a call center environment * Strong customer service skills and the ability to satisfactorily resolve issues * Solid ability to multitask with exceptional organizational skills * Ability to thrive under pressure while delivering solutions that exceed customer expectations Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits * Comprehensive medical, dental, and vision plans * 401(k) retirement plan with up to 5% company match * Pre-tax accounts to help streamline eligible expenses * Company-paid disability and life insurance * Employee Assistance Program (EAP) * Career and Leadership Development Programs * Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all residents. This includes but not limited to maintaining resident files, resident retention programs, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements. What you will do Serves as the primary point of contact for all resident related inquires. Coordinates and assists with all requests from resident with the property management team by entering work orders into YARDI. Answers resident questions and assists with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries. This includes following up on all interactions with residents and ensuring all items have been addressed, through to resolution. Assists in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed. Administers move-in lease documents and home inspection with resident. Coordinates move-outs, pre-inspection and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable). Monitors rental account balances where applicable. Ensures all fees and rent charges are correct in Yardi. Assists with ensuring community curb appeal and maintaining the appearances of the office, amenities, model, homes, and community. Conducts follow-up phone calls to residents to ensure that work orders are completed to the resident's satisfaction within an acceptable time frame. May perform other duties as needed to assist the Community Director/Community Manager and/or Leasing team. Participates in monthly functions held by the site to assist in resident retention. This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties. Qualifications High School Diploma or GED (or equivalent) Required and Bachelor's Degree in Business Administration, Property Management, or other related discipline Preferred experience working with computers and typical office software such as Email, Word, Excel, and Internet browsers. Required and previous experience in sales Preferred Strong customer service skills. The ability to show houses which may include working in all types of weather conditions. Demonstrated ability to exercise good judgment and discretion in handling highly confidential information. Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally. Ability to handle multiple priorities with tight deadlines in a fast-paced environment. A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required. Ability to resolve problems independently and responsibility. Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills. Demonstrates discretion and ability to maintain a professional attitude and appearance. Effectively envision, develop, and implement new strategies to address competitive, complex business issues. Takes initiative to identify and anticipate client needs and make recommendations for implementation. DL NUMBER - Driver's License, Valid and in State Required Compensation We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Benefits A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more! Click Here for Benefits Overview ******************************************************** You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position). EEO/ADA The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #ZRHMH

Customer Service Representatives, general job duties include but are not limited to, answering phones, helping customers, making food, general cleaning, rotating stock and pulling ovens. This is a fast paced environment where you will need to be great at multitasking and working in a group environment. Additional Information Candidates must love to deal with public with high energy and enthusiasm

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 1171 Western Blvd, Jacksonville, North Carolina 28546 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at **************************** . Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned

BOYS AND GIRLS HOMES OF NORTH CAROLINA P.O. BOX 127, 400 FLEMINGTON DRIVE LAKE WACCAMAW, NORTH CAROLINA JOB TITLE: CHIEF CAMPUS-BASED SERVICES OFFICER SALARY: $80,000 OR MORE DEPENDING ON QUALIFICATIONS MINIMUM QUALIFICATIONS: Bachelor's Degree in human services or business field. Masters degree is preferable. Teaching Family Model of Care experience is also preferred. Minimum of five (5) or more years of experience in children's behavioral and mental health and/or combined with child welfare field preferred. Must be able to analyze complex data, develop reports and come to appropriate conclusions. Must be able to defuse potentially dangerous situations and remain calm in an emergency. Must be able to utilize behavior management techniques and serve as a role model. Must be able to interact in a warm compassionate manner. Must be able to handle verbally and/or physically abusive and aggressive clients. Must be able to communicate with a wide variety of community audiences. Must be able to communicate effectively with suicidal, mentally, emotionally, and/or psychologically affected clients. REPORTS TO: CEO WORKING SCHEDULE: Full-time exempt professional, flexible schedule to meet the needs of the position and BGHNC. May require after hours or weekends. Reasonable accommodations may be made to those who are able to perform the essential duties of the job. Must be able to pass any required drug test. A written negative drug screening test must be provided to HR prior to being hired. Background investigation required. GENERAL SUMMARY: In the area of Programs: develops, monitors and evaluates program function of all residential departments, Thomas Academy and Create Hope and reports all findings back to CEO. Responsible for the design and development of new residential, charter school and campus therapy programs and services as the need and opportunity arises. In the area of Departmental Leadership: provide leadership and supervision to Residential Services, Thomas Academy and Create Hope clinical team. ESSENTIAL DUTIES AND TASKS: 1. Provides Departmental Leadership to: a) Ensure oversight and organization of full implementation of the Teaching Family Model of Care in Residential Services. b) Continually assess program and service needs in support and development of the Director of Residential Services. c) Recommend program and service policies & procedures. d) Ensure a safe and secure environment through the program and service elements. e) Assess, monitor and report program and service successes, challenges, and opportunities. f) Design and develop new program and service initiatives as needs arise. g) Establish and monitors goals and quality measures for program and services in support and development of the Director of Residential. h) Assess program and services performance improvement activities and initiatives. i) Assess annual evaluation of program and services. j) Provide regular reports to Program Committee of the Board of Trustees. Serve as Superintendent to Thomas Academy Charter School. Lead and supervise departmental and program directors: Residential Director, Director of Solomon Assessment Center & Admissions, Therapeutic Recreation, and Lake Houses m) Lead and supervise other programs and services as assigned by the CEO. n) Consultation in maintaining the milieu infrastructure of staffing, staff schedules, etc. o) Ensure compliance with program compliance policies, procedures, contracts, and MOU's. p) Coordinate with Director of Training & Development in best practice of milieu management and Teaching Family Model of Care and other mandated trainings. q) Coordinates EReach services, follow-ups, and documentation review. 3. Staff Relations: a) Serve as a member of the Executive Team. b) Participate in staff/team meetings. c) Review and submit all documentation in a timely manner, i.e. timesheets, required reports, admissions documents, progress notes, incident reports, staff development plans, etc. d) Work with Chief Finance Officer and Chief Safety Officer to ensure safety and cleanliness of facilities and address needs as indicated in staff meetings e) Address reported staff grievances in accordance with procedures. f) Work with internal departments to ensure programs needs are met. g) Work with external entities to ensure client needs are met, i.e. schools, medical providers, placements entities, DSS, families, court system, etc. h) Participate in New Employee Orientation and Pre-Service regarding the programs and services of BGHNC. i) Regularly assess the program training needs in coordination with the Director of Training & Evaluation and program directors and managers. j) Communicate appropriate information about the agency mission, vision, values, and strategic direction as it relates to residential programs and services. k) Complete all performance appraisals of direct reports timely. l) Work closely with HR to ensure all paperwork is turned in timely for personnel files. 4. Recruits and Supervises Personnel a) Give leadership to the recruiting, hiring, and discharging of employees b) Monitor staff schedule c) Maintain communication with staff d) Monitor performance e) Evaluate the current and on-going competency of employees f) Ensures team productivity/functioning g) Conduct employee grievance hearings h) Develop coaching plans 5. Retains and Develops Personnel a) Provide and coordinates new employee orientation in conjunction with Human Resources b) Assess and coordinate residential, Thomas Academy and Create Hope training needs d) Provide and coordinates in-service staff training e) Encourage and coordinates professional growth of staff 6. Develops Public/Community Relations a) Participate in community activities (civic groups, church, school, etc.) that afford the opportunity to represent and/or speak on behalf of the agency. b) Ensure public is greeted in open and friendly manner c) Provide and participate in consumer/volunteer presentations d) Network with corporate community as opportunities arise. In consultation with Director of Marketing and Communications, develop branding/marketing printed and video materials that highlight the programs and services of the Residential dept. and BGHNC. 7. Directs Program a) Understand specific program philosophy and mission b) Implement specific program design and structure c) Monitor all safety concerns for youth and staff d) Monitor "best practices" in child welfare and residential services e) Develop and expands specific program philosophy f) Develop and improve specific program design and structure g) Develop and improve safety planning through continuous quality improvements 8. Performs Other Related Duties as Assigned by the CEO. WORKING CONDITIONS Supervise staff who directly supervise residents who are emotionally troubled/challenged. May require physical interventions, mental creativity, and active participation in sports, educational, social and other physical activities. Physical Requirements: Walking, jogging 50% Sports activities, lifting, carrying, pushing, pulling, bending, twisting, tool use, standing. Kneeling, walking on uneven terrain, climbing stairs/ladders, reaching, squeezing, keyboarding, sitting, physical restraints, lifting, pushing, pulling, carrying. ORGANIZATIONAL MISSION CORE VALUES: MISSION: BGHNC employees embrace the principles of integrity, servant leadership, dependability, inclusion, and commitment to promote health, healing, and hope to children, youth, and families. PROFESSIONALISM: BGHNC employees demonstrate professionalism through positive leadership, giving and receiving feedback, and pursuing ongoing education and professional growth. BGHNC professionalism includes timeliness, attendance, maintaining appropriate boundaries in all settings, as well as engaging in conduct consistent with BGHNC values. COMMUNICATION: BGHNC employees provide professional and empathetic feedback with all stakeholders. They communicate in a positive, strength-based approach in all interactions, demonstrating the integrity and excellence of the organization. TEAMWORK: BGHNC employees engage in hands-on collaborative efforts with other team members, as well as the BGHNC organization. They strive to achieve a common goal of completing tasks in the most compassionate, effective, and efficient way - while building an extraordinary workplace with high standards. BGHNC teamwork is inclusive, equitable, and culturally competent. STEWARDSHIP: BGHNC employees embrace a long-term approach to decision making. This approach benefits agency objectives while valuing clients, community, and the culture of BGHNC. BGHNC stewardship prioritizes a commitment to the organizational assets of property, staff, reputation, and history. RESILIENCY: BGHNC employees demonstrate the ability to complete job responsibilities, exhibit adaptability and perseverance in all situations, maintain a growth mindset, and strive for an appropriate work/life balance. EMPLOYEE ACKNOWLEDGMENT This job description is a general description of the essential job functions. It is not intended as a contract of employment. Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

Essential Responsibilities: The ability to verbally convey a detailed explanation of Oak Island Accommodation's short term rental management program. To be knowledgeable with the Vacation Rental Property Management Agreement as well as the Terms & Conditions of the Rental Agreement. To be relatively familiar with the Long Term Management Agreement as well as the Long Term Lease Agreement. Acceptance of unscheduled potential clients at the front desk and/or to commute expeditiously to a property at any given time. Maintenance of homeowner relationships through frequent contact most commonly by phone call and/or email. More so the former than latter. To return attempted contact made by anyone (first and foremost being owners and tenants) in a timely manner. Phone calls and email same day but no longer than the following business day in worst case scenarios. Strive to improve on services to homeowners and tenants in addition to internal policies and procedures. Ability to work in a harmonious manner with other property managers in a harmonious manner. This required business relationship holds true for all employees, vendors and any persons affiliated with Oak Island Accommodations, Inc. Ability to manage owners and tenants alike who are in a heightened emotional state while maintaining a positive and professional manner. Familiarity with the North Carolina Rental Act, the North Carolina Real Estate Manual and the North Carolina Association of REALTORS Property Management Legal Handbook and to promptly and accurately refer to any of these when required. Inspect properties to ensure Oak Island Accommodations' standards are met Report any maintenance or housekeeping issues to the appropriate departments Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA). Other duties as assigned Minimum Required Skills: A North Carolina Real Estate license. A valid drivers license and reliable transportation Strong negotiation skills Property management experience Ability to work independently and as a team Strong organizational skills Must be able to work weekends and holidays. Required to participate in Manager on Call Rotation which includes late evening/night work responsibilities. Ability to manage owners and tenants alike who are in a heightened emotional state while maintaining a positive and professional manner. Strong negotiation along with the intermeshing of the ability to listen is essential. Desired Skills and Competencies: Property management and/or hospitality experience Physical Requirements: Express or exchange ideas by means of the spoken word via email and verbally. Exert up to 40 pounds of force. Use your arms and legs. Frequent standing, walking, sitting, carrying, bending, stooping, reaching and twisting. Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading and preparing documentation. Subject to internal and external environmental conditions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities. Rate of Pay: $20.00 per hour Benefits: Medical, dental, vision, 401K match, PTO, Sick, and voluntary benefits available #LI-DNI

Benefits: Bonus based on performance Company parties Free food & snacks Training & development 401(k) matching Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... 401K Matching Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Proactive in problem solving Pride in getting work done accurately and timely Ability to work in a team environment Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $38,000.00 - $150,000.00 per year Are You Driven & Ambitious? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Come work with an energetic, fun team at Callie Wise - State Farm Agent! About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in North Myrtle Beach, SC. Our office is open 8:30 am - 5:00 pm M-F, Saturday by Appointment. I am a proud graduate of Appalachian State University and Oklahoma State University. We currently have 10 team members at our agency. Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, and Senior Vice President's Club Additional languages spoken: Spanish We look forward to speaking with you! State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Job DescriptionBenefits: Bonus based on performance Company parties Free food & snacks Training & development 401(k) matching Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... 401K Matching Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Proactive in problem solving Pride in getting work done accurately and timely Ability to work in a team environment Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

BOYS AND GIRLS HOMES OF NORTH CAROLINA P.O. BOX 127, 400 FLEMINGTON DRIVE LAKE WACCAMAW, NORTH CAROLINA JOB TITLE: CHIEF CAMPUS-BASED SERVICES OFFICER SALARY: $80,000 OR MORE DEPENDING ON QUALIFICATIONS MINIMUM QUALIFICATIONS: Bachelor's Degree in human services or business field. Masters degree is preferable. Teaching Family Model of Care experience is also preferred. Minimum of five (5) or more years of experience in children's behavioral and mental health and/or combined with child welfare field preferred. Must be able to analyze complex data, develop reports and come to appropriate conclusions. Must be able to defuse potentially dangerous situations and remain calm in an emergency. Must be able to utilize behavior management techniques and serve as a role model. Must be able to interact in a warm compassionate manner. Must be able to handle verbally and/or physically abusive and aggressive clients. Must be able to communicate with a wide variety of community audiences. Must be able to communicate effectively with suicidal, mentally, emotionally, and/or psychologically affected clients. REPORTS TO: CEO WORKING SCHEDULE: Full-time exempt professional, flexible schedule to meet the needs of the position and BGHNC. May require after hours or weekends. Reasonable accommodations may be made to those who are able to perform the essential duties of the job. Must be able to pass any required drug test. A written negative drug screening test must be provided to HR prior to being hired. Background investigation required. GENERAL SUMMARY: In the area of Programs: develops, monitors and evaluates program function of all residential departments, Thomas Academy and Create Hope and reports all findings back to CEO. Responsible for the design and development of new residential, charter school and campus therapy programs and services as the need and opportunity arises. In the area of Departmental Leadership: provide leadership and supervision to Residential Services, Thomas Academy and Create Hope clinical team. ESSENTIAL DUTIES AND TASKS: 1. Provides Departmental Leadership to: a) Ensure oversight and organization of full implementation of the Teaching Family Model of Care in Residential Services. b) Continually assess program and service needs in support and development of the Director of Residential Services. c) Recommend program and service policies & procedures. d) Ensure a safe and secure environment through the program and service elements. e) Assess, monitor and report program and service successes, challenges, and opportunities. f) Design and develop new program and service initiatives as needs arise. g) Establish and monitors goals and quality measures for program and services in support and development of the Director of Residential. h) Assess program and services performance improvement activities and initiatives. i) Assess annual evaluation of program and services. j) Provide regular reports to Program Committee of the Board of Trustees. Serve as Superintendent to Thomas Academy Charter School. Lead and supervise departmental and program directors: Residential Director, Director of Solomon Assessment Center & Admissions, Therapeutic Recreation, and Lake Houses m) Lead and supervise other programs and services as assigned by the CEO. n) Consultation in maintaining the milieu infrastructure of staffing, staff schedules, etc. o) Ensure compliance with program compliance policies, procedures, contracts, and MOU's. p) Coordinate with Director of Training & Development in best practice of milieu management and Teaching Family Model of Care and other mandated trainings. q) Coordinates EReach services, follow-ups, and documentation review. 3. Staff Relations: a) Serve as a member of the Executive Team. b) Participate in staff/team meetings. c) Review and submit all documentation in a timely manner, i.e. timesheets, required reports, admissions documents, progress notes, incident reports, staff development plans, etc. d) Work with Chief Finance Officer and Chief Safety Officer to ensure safety and cleanliness of facilities and address needs as indicated in staff meetings e) Address reported staff grievances in accordance with procedures. f) Work with internal departments to ensure programs needs are met. g) Work with external entities to ensure client needs are met, i.e. schools, medical providers, placements entities, DSS, families, court system, etc. h) Participate in New Employee Orientation and Pre-Service regarding the programs and services of BGHNC. i) Regularly assess the program training needs in coordination with the Director of Training & Evaluation and program directors and managers. j) Communicate appropriate information about the agency mission, vision, values, and strategic direction as it relates to residential programs and services. k) Complete all performance appraisals of direct reports timely. l) Work closely with HR to ensure all paperwork is turned in timely for personnel files. 4. Recruits and Supervises Personnel a) Give leadership to the recruiting, hiring, and discharging of employees b) Monitor staff schedule c) Maintain communication with staff d) Monitor performance e) Evaluate the current and on-going competency of employees f) Ensures team productivity/functioning g) Conduct employee grievance hearings h) Develop coaching plans 5. Retains and Develops Personnel a) Provide and coordinates new employee orientation in conjunction with Human Resources b) Assess and coordinate residential, Thomas Academy and Create Hope training needs d) Provide and coordinates in-service staff training e) Encourage and coordinates professional growth of staff 6. Develops Public/Community Relations a) Participate in community activities (civic groups, church, school, etc.) that afford the opportunity to represent and/or speak on behalf of the agency. b) Ensure public is greeted in open and friendly manner c) Provide and participate in consumer/volunteer presentations d) Network with corporate community as opportunities arise. In consultation with Director of Marketing and Communications, develop branding/marketing printed and video materials that highlight the programs and services of the Residential dept. and BGHNC. 7. Directs Program a) Understand specific program philosophy and mission b) Implement specific program design and structure c) Monitor all safety concerns for youth and staff d) Monitor "best practices" in child welfare and residential services e) Develop and expands specific program philosophy f) Develop and improve specific program design and structure g) Develop and improve safety planning through continuous quality improvements 8. Performs Other Related Duties as Assigned by the CEO. WORKING CONDITIONS Supervise staff who directly supervise residents who are emotionally troubled/challenged. May require physical interventions, mental creativity, and active participation in sports, educational, social and other physical activities. Physical Requirements: Walking, jogging 50% Sports activities, lifting, carrying, pushing, pulling, bending, twisting, tool use, standing. Kneeling, walking on uneven terrain, climbing stairs/ladders, reaching, squeezing, keyboarding, sitting, physical restraints, lifting, pushing, pulling, carrying. ORGANIZATIONAL MISSION CORE VALUES: MISSION: BGHNC employees embrace the principles of integrity, servant leadership, dependability, inclusion, and commitment to promote health, healing, and hope to children, youth, and families. PROFESSIONALISM: BGHNC employees demonstrate professionalism through positive leadership, giving and receiving feedback, and pursuing ongoing education and professional growth. BGHNC professionalism includes timeliness, attendance, maintaining appropriate boundaries in all settings, as well as engaging in conduct consistent with BGHNC values. COMMUNICATION: BGHNC employees provide professional and empathetic feedback with all stakeholders. They communicate in a positive, strength-based approach in all interactions, demonstrating the integrity and excellence of the organization. TEAMWORK: BGHNC employees engage in hands-on collaborative efforts with other team members, as well as the BGHNC organization. They strive to achieve a common goal of completing tasks in the most compassionate, effective, and efficient way - while building an extraordinary workplace with high standards. BGHNC teamwork is inclusive, equitable, and culturally competent. STEWARDSHIP: BGHNC employees embrace a long-term approach to decision making. This approach benefits agency objectives while valuing clients, community, and the culture of BGHNC. BGHNC stewardship prioritizes a commitment to the organizational assets of property, staff, reputation, and history. RESILIENCY: BGHNC employees demonstrate the ability to complete job responsibilities, exhibit adaptability and perseverance in all situations, maintain a growth mindset, and strive for an appropriate work/life balance. EMPLOYEE ACKNOWLEDGMENT This job description is a general description of the essential job functions. It is not intended as a contract of employment. Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.