National Operations Manager remote jobs - 1,847 jobs

We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market. 📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day. 💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste. 💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023. 💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity. About the role You'll build the operational foundation that scales Gamma's go-to-market efforts from PLG success to enterprise sales. This means establishing systems, processes, and infrastructure that bridge self‑serve users and enterprise buyers while leveraging AI extensively to build operations that work at PLG scale with enterprise precision. You'll own HubSpot architecture, deal operations, revenue reporting, and the GTM tech stack, ensuring our sales and customer success teams have everything they need to succeed. As Sales Strategy and Operations Manager, you'll implement AI‑powered workflows using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks, establish revenue forecasting that gives leadership visibility into pipeline health, and create scalable processes for lead routing, security questionnaires, and enterprise onboarding. You'll partner closely with Product, Finance, and Engineering while driving operational cadences that keep the team aligned and accountable. Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most. What you'll do Build and manage CRM infrastructure from the ground up, owning lead stages, qualification criteria, pipeline reporting, and automated workflows Implement AI‑powered workflows and automation using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks Own end‑to‑end deal operations including contract generation, invoicing workflows, payment tracking, and clean handoffs between sales and customer success Establish revenue reporting and forecasting that gives leadership visibility into pipeline health, conversion metrics, and business performance Administer and optimize our GTM tech stack, evaluating and piloting emerging AI tools through continuous experimentation Drive operational cadences supporting weekly pipeline reviews, monthly business reviews, and quarterly planning What you'll bring 6‑8+ years in Revenue Operations, Sales Operations, or GTM Operations at a B2B SaaS company with proven ability to build systems from scratch Expert‑level HubSpot and Salesforce proficiency with experience building instances, designing complex workflows, and leveraging the platform for PLG and sales‑led motions Strong technical foundation with SQL proficiency, comfort with APIs and system integrations, and experience implementing AI‑powered tools to automate operations Experience bridging PLG and sales‑led models with understanding of both self‑serve metrics and traditional B2B pipeline management Project management excellence with ability to juggle multiple priorities, manage cross‑functional stakeholders, and ship projects on time Business acumen and analytical rigor with ability to turn messy data into clear insights and communicate recommendations effectively Bias toward action and pragmatism with judgment on when to build perfect solutions vs. when 80% is good enough Humble, collaborative approach with ability to build trust across teams and genuine eagerness to help others succeed (Nice to have) Early‑stage startup experience building operations infrastructure from the ground up (Nice to have) Experience migrating from HubSpot to Salesforce or Salesforce to HubSpot Compensation range Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above. If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people. We believe Gamma's storytelling platform will make people happier at work. Let's be real: no one likes building decks. And yet, they're a necessary part of work life. We're on a mission to free orgs from the drudgery of deck building, while dialing up the magic of storytelling and turning dread into delight. We care deeply about our customers' success. If we don't think they'll get real ROI from Gamma, we won't sell it to them. Customer success drives all of what we do - from our first interaction with them, to their umpteenth renewal. We aim to help our customers win the next pitch, land the compelling case, drive employee satisfaction, and let storytelling reign. Our tiny team has massive impact and reach 1 million 6 million AI images generated daily 1 trillion LLM tokens processed per month … all driven by customer value. Life at Gamma You get energy from small teams doing big things. You love when design, code, and storytelling overlap. You default to action, even when the answer isn't clear yet. You value details, but know when to ship and move on. You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn. You believe AI should amplify creativity, not replace it. You know kindness and intensity are not opposites. You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen. Who we are Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday. We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting. Here's a bit about what it's like to work here, from people on the inside We asked the team what makes Gamma, Gamma. Here were some of their answers: "quirky, inspiring, fun, a little wild in the best way" "You can have an idea and just run with it." "Everyone's talented and humble - the mix keeps you sharp." "We ship cool stuff, learn a ton, and laugh a lot doing it." Meet the team We're a team of dreamers and doers building in beautiful San Francisco 🌉 We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you! #J-18808-Ljbffr

About the Role Hinge Health is seeking a Legal Operations Manager to join the legal team. This is an exciting opportunity for a motivated legal ops professional to join the market leader of Digital Health MSK services at a critical phase of the company's growth. The position offers the opportunity to work with a best-in-class Legal Ops function and a dedicated, talented and welcoming group of legal and compliance professionals. As part of the Legal Ops team, the Legal Operations Manager will manage Legal and Compliance team operations by creating, managing, and improving processes for the efficient delivery of legal services by the Legal and Compliance team to stakeholders throughout the company. Duties will include managing strategic and high visibility projects, improving the use of legal technologies, improving workflows, developing process documentation and training. This position will also work cross-functionally across business teams and collaborate with a diverse group of stakeholders to maximize the efficiency of the Legal team, create and execute plans to improve Legal Ops functionality and impact, and scale processes to support our Legal team and enterprise goals. What You'll Accomplish Work cross-functionally in project managing key company-wide initiatives driven by our team, building and tracking project features, milestones, and dependencies Create processes and templates to organize projects, legal advice and document business processes Provide ongoing assistance to various legal functions, including product, commercial, employment and compliance, including managing administration of the company's patent program Build, manage and improve legal self-service and knowledge management resources Establish and maintain key performance indicators (KPIs) and metrics to measure the legal team's performance and efficiency; create and maintain dashboards and reports to provide leadership with insights into legal spend and operational trends Lead the selection, implementation, and management of legal technology solutions, including AI, e-billing, and ticketing systems Oversee the entire outside counsel and legal vendor management lifecycle, including onboarding, billing, and performance tracking; manage and administer the legal team's billing platform Develop and manage the legal department's annual budget and forecasting processes in collaboration with Finance Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications B.A. or B.S. degree and legal operations management experience 2-3+ years experience in the areas of legal operations or project management, in-house or at a law firm preferred Able to develop project plans and timelines, align key stakeholders and drive project completion Experience breaking down processes and identifying key pain points to support business improvements Able to prioritize effectively and handle multiple projects simultaneously Detail-oriented, well-organized, and able to prioritize multiple high-importance activities, driving results Exercise sound judgment, learn quickly and work well under time pressures Preferred Qualifications Experience working with a healthcare technology company Able to provide executive-level project management Proactive, resourceful and able to function independently with minimal supervision Excellent oral and written communication, research, interpersonal and organizational skills Able to cover a wide range and level of tasks - from thinking strategically to troubleshooting detail where needed Desire and aptitude for learning new concepts on the job and taking on new responsibilities Previous experience managing IP programs Strong understanding of legal department metrics, budgeting, and financial analysis Legal operations certification (e.g., CLOC, ACC Legal Ops) or Project Management Certification Experience with legal technology: Legal e-billing software (e.g., Brightflag, Legal Tracker, Team Connect, Passport, SimpleLegal, Onnit) Contract lifecycle management or CLM (e.g., home-grown systems, Ironclad, Salesforce) Workflow automation (e.g., Tonkean, Streamline, Checkbox) Legal AI tools (e.g., GC AI, Ivo, Luminance) Knowledge management software Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $118,400 - $177,600. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. #J-18808-Ljbffr

Job Title: Director of Operations - CPG & Packaging Type: Full-Time Industry: Consumer Packaged Goods (CPG), Packaging Travel: Domestic & International Travel Occasionally Required About Us: sourceM is a rapidly growing product development and sourcing agency specializing in consumer-packaged goods and innovative packaging solutions. Our clients range from emerging startups to global brands, and we pride ourselves on delivering high-quality, technically intensive, and market-ready products with speed and precision. The Role: We're seeking an experienced operations leader who has directly managed teams and owned end-to-end execution within CPG and/or packaging environments. The role calls for a candidate that brings hands-on experience in global sourcing, product development, and quality/compliance, along with a proven ability to anticipate issues, solve complex problems, and build systems that prevent repeat challenges. This position reports directly to the Vice President of Operations and leads a team of product/project managers. Just as important, this position requires a strong client-partner mindset-someone who can understand client perspectives, set clear expectations, and resolve issues thoughtfully while maintaining long-term, collaborative relationships. Key Responsibilities: 🧠 Product Development Manage and mentor a team of product/project managers Partner with internal and external resources to ensure manufacturability and compliance from concept to launch Evaluate materials, packaging formats, and production methods for feasibility, cost efficiency, and sustainability 📦 Sourcing & Supply Chain Management Oversee global sourcing strategies and supplier relationships Optimize logistics, inventory management, and cost efficiencies Collaborate with cross-functional teams to ensure warehousing, fulfillment and import operations run smoothly to ensure on-time, in-full (OTIF) seamless customer delivery 🧪 Quality & Compliance Leadership Enforce rigorous quality assurance and test protocols across all product categories Ensure compliance with global regulatory standards (FDA, CPSC, REACH, Prop 65, etc.) Oversee root cause analysis and the creation and implementation of corrective action plans Lead product risk assessment reviews Monitor vendor assessments Assess projects for potential problems proactively avoiding them and/or quickly resolving them 📊 Operational Excellence Partner with the Vice President of Operations to build and refine SOPs, KPIs, and reporting systems to drive continuous improvement Translate strategic initiatives into actionable operational plans with milestone tracking and accountability. Provide regular performance reports highlighting risks and opportunities What We're Looking For: 8+ years of experience in operations, quality, or supply chain roles within CPG, packaging, or manufacturing Record of preventing and solving problems Deep knowledge of product testing, regulatory compliance, and quality systems Proven track record in global sourcing and logistics · Demonstrated ability to understand client perspectives, set clear expectations, and tactfully resolve issues in a manner that preserves strong, collaborative relationships. Strong leadership, communication, and project management skills Champion of AI/technology integration Bonus: Experience with sustainability initiatives Why Join Us? Work with a passionate, collaborative team shaping the future of packaging and consumer products Opportunity to help lead and scale operations in a high-growth environment Competitive compensation, benefits, and room for advancement Hybrid work environment of work from home three days a week and in our dedicated office at The Preserve (Hollywood, CA) two days a week If you're a strategic thinker with a hands-on mindset and a passion for quality and innovation, we'd love to hear from you! Apply now and help us build the next generation of great products!

HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world's most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust. Position Overview Our growing Business & Operations HxG team at HYBE America is seeking a seasoned Business Operations Manager to execute music business and operations within the label, including merchandise business and other artist IP-related business. The Business Operations Manager will also drive business goals for artists and artist IP-related businesses through hands-on project management, cross-functional coordination among many teams and companies, and operational execution to achieve those objectives. Our ideal candidate is a hands-on, solutions-oriented operator who thrives in fast-moving, creative environments. They are highly organized, adaptable, and comfortable owning projects end-to-end while collaborating closely with cross-functional partners. They bring structure to complexity, communicate clearly, and are motivated by turning ideas into successful execution. This is a full-time, hybrid role based in our Santa Monica office, with in-person collaboration 3 days per week and remote work 2 days per week Key Responsibilities Develop, organize, and project short and long-term music business initiatives (monthly, quarterly, annual), including defining milestones, targets, and deliverables, and execution timelines Own and manage business initiatives (including merchandise) and cross-functional projects start-to-finish, including contracts, budgets, logistics, timelines, and execution Oversee day-to-day operational workflows for assigned projects and ensure smooth execution across teams and external partners Collaborate closely with departments across the label to ensure alignment on budgets, timelines, inventory, deliverables, and execution Identify operational risks and execution gaps and proactively implement solutions Provide hands-on operational support when required, including on-site coordination, logistics management, and issue resolution Support leadership with clear project updates, progress reporting, and execution insights Qualifications Bachelor's degree in Music Business, Business Administration or related field 5+ years of relevant experience in Business Operations, Project Management, or related functions Proven track record managing complex projects and cross-functional initiatives Strong organizational and problem-solving skills with attention to detail Proficiency in Microsoft Office (Excel, Word, PowerPoint) OR Google Workspace (Sheets, Docs, Slides) Self-starter with the ability to lead projects independently or in team settings Excellent written and verbal communication skills Knowledge of, or hands-on experience in, the content/entertainment industry Fluency in Korean and English (spoken and written) It's a bonus if you have MBA, PMP, or equivalent professional certification Experience in business operations or project management in the entertainment (preferably music and talent management) industry Ability to work with several levels of an organization in parallel, including ensuring quality implementation Technologies/Systems/Software we use Microsoft Office (Excel, Word, PowerPoint) Google Workspace (Sheets, Docs, Slides) at Venu Shopify Don't match every skill listed? Almost nobody does! Think you're a good fit anyway? Please let us know. Salary Range The salary range for this job is $90,000-$115,000. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role. Why Join Us At HYBE America, you'll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You'll work with some of the world's most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions. Benefits Medical, dental, and vision insurance Company 401(k) match up to 5% Flexible paid time off FSA Life insurance Wellhub membership that gives you access to gyms and fitness studios Excellent parental leave policies **HYBE America is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.**

Who We Are American Farmland Trust is the only national organization that takes a holistic approach to agriculture, focusing on the land itself, the agricultural practices used on that land, and the farmers and ranchers who do the work. Since our founding in 1980, AFT has helped permanently protect over 7 million acres of agricultural lands, advanced environmentally-sound farming practices on millions of additional acres, and supported thousands of farm families by improving farm viability and farmland access. Long a pioneering leader, AFT is now riding a new wave of growth, driven by agriculture's most pressing needs and opportunities. Position Summary AFT has historically played an outsized role in the development of agricultural policy. At the federal level, AFT led the effort that incorporated a Conservation Title into the 1985 Farm Bill. AFT has also worked actively on other titles of the Farm Bill and on other federal issues, including farm viability, farmland access, and tax policies. At the state level, AFT had a direct role in the creation of 30 farmland protection programs and numerous current use taxation programs-and has successfully championed a wide range of legislation that has advanced conservation practice adoption, farmland retention and access, and farm viability. AFT is currently preparing a multiyear strategy aimed at advancing agricultural policy at both the state and federal level, including through the next Farm Bill. To achieve these goals, AFT has been expanding its policy team, which currently includes the Vice President of Policy, Senior Policy Advisor, Senior Policy Manager for Conservation & Energy, and Farm Viability Policy Manager, as well as additional policy staff in several states/regions, and consultant support. We are seeking a National Policy Director to expand synergies between our state and federal policy work, increase the capacity of the national team, and provide additional strategic leadership and management. Reporting to the Vice President of Policy, the National Policy Director position offers an exciting opportunity to shape and carry out the policy agenda of a growing, forward-looking agricultural conservation organization. In addition to working with AFT's federal and regional/state policy teams, this role will work closely with AFT's program, communications, and research staff. This position is not place-based and can be performed remotely. However, if performed remotely, applicants should expect to occasionally travel (15%) for key meetings, stakeholder engagements, board meetings, etc. Duties and Responsibilities The National Policy Director as both internal and external-facing responsibilities. These responsibilities include: Strategic Planning: Lead strategic planning, support, coordination, and integration of policy advocacy efforts between AFT's state/regional offices and its national policy team. Contribute to the development of advocacy and communications plans, particularly with respect to AFT's state-level work and Farm Bill advocacy. Management & Policy Advancement: Convene meetings between state-level and national staff, identify and provide additional training and resources to meet the needs of policy staff. Manage and contribute to a portion of AFT's federal policy portfolio. As appropriate, review, contribute to, and approve materials developed by national policy staff. Contribute to the annual budgeting and work-planning processes for the state and national policy teams and related projects. Manage relationships with external consultants. Oversee internal reporting and monitoring activities, including program metrics, executive team bullets, and workplan monitoring. Assume managerial and leadership responsibilities of AFT's national policy team in the absence of the Vice President of Policy. Support a strong team culture of shared learning, innovation, and problem-solving among AFT staff. Communications: Enhance AFT's recognition as a thought leader by seeking out opportunities to engage the public, stakeholders, and the media on AFT policy priorities and by representing AFT in the media and at events and agency, legislative, and coalition meetings. Research, write, and edit white papers, public comments, and testimony on policy and programs as well as other communications materials such as fact sheets, presentations, blogs, statements, rapid response pieces, etc. Fundraising: Work with development staff, Vice President of Policy, and others within AFT to identify potential funding sources. Develop and contribute to grant proposals, grant reports, and meetings with current and prospective funders. This is not necessarily an all-inclusive list of job-related responsibilities. Strong desire to advance AFT's mission by developing supportive policy grounded in research findings. Proven track record of delivering superior results and assuming leadership roles in advancing policy. Knowledge of state and/or federal legislative processes as well as state and/or federal agency policy-making processes. Demonstrated strategic planning and project management skills and experience collaborating with diverse teams of colleagues, staff, and partners with flexibility and creativity. Experience in developing partnerships with relevant stakeholders, such as farmers and ranchers, non-profits, the scientific community, corporations, and government agencies. Skill in translating complex issues and policy to diverse audiences in writing as well as through meetings and presentations. Desire to work as part of a highly collaborative team that values communication, transparency, and constructive debate. Strong writing and editing skills, including real-time group editing of documents. Willingness to work around a demanding schedule and deadlines. Self-motivated, organized, and able to stay on task when managing multiple projects. Commitment to expanding representation within AFT and across the agriculture and food system. Ability to travel throughout country as needed (up to 15%). If appropriate, ability to work effectively from home. Desired Qualifications Familiarity with state and/or federal agricultural programs related to conservation, farmland protection, farm viability, and/or farmland access. Experience in state policy development, implementation, or advocacy. Existing relationships with relevant national or regional stakeholder groups, legislative staff, and/or agency staff. Budget development and management of projects and programs. Education & Experience Bachelor's or master's degree in a relevant field such as public policy, political science, agriculture, or environmental science. At least 10 years of total experience in state and/or federal policy, with 6 years relevant to agricultural viability, conservation, and/or farmland protection (experience can be substituted with post graduate degrees, fellowships, leadership programs, etc.). Working Conditions This job operates in a teleworking and professional office environment. This role routinely uses standard office equipment such as computers and phones. Occasional work in the evenings or on weekends may be required to meet deadlines. Compensation The salary for this role is $120,000 annually. Travel This position is NOT required to be in the Washington, DC area. However, applicants should expect to travel up to 15% of the time, including to the national office, regional offices, and elsewhere in the country. American Farmland Trust offers a complete benefits package: Medical & Prescription Coverage Dental Coverage Vision Coverage Company Paid Life Insurance & Long-Term Disability (LTD) Voluntary Life Insurance Flexible Spending Account (FSA) - Healthcare & Dependent Care Health Savings Account (HSA) 401(k) Sick Leave: Regular full-time employees accrue 3.5 hours per pay period (13 "sick days" per year). Vacation Leave: Accrue 15 days during the first year increasing by one day per year to 20 days per year Holidays: The Company observes eleven holidays during the year (all offices closed): plus, choice of 3 other floating holidays depending on hiring date Why you should apply: Be a part of a purpose-driven, committed, knowledgeable, high-performing, experienced and fun team A diverse and inclusive work environment A cause and mission you can be proud of Competitive compensation & benefits Remote work opportunities Flexible scheduling Timeline Applications must include a resume, cover letter, and complete all screener questions to be considered. Apply Directly Here: National Policy Director We believe diversity drives innovation. We are inclusive. We embrace differences. We recognize and respect the fundamental value and dignity of all our employees. We celebrate the unique traditions, heritages, and experiences our employees bring to the workplace. We are committed to creating and sustaining an inclusive culture that promotes and values diversity, and where everyone feels empowered to bring their authentic selves to work every day. Please see AFT's statement on Diversity, Equity, Inclusion, and Justice.

A leading healthcare consulting firm in Chicago is seeking a Healthcare Consulting Manager. The role involves managing complex projects, analyzing data for performance improvement, and mentoring junior team members. Candidates must have a BA/BS in Nursing and at least 5 years of experience in a clinical environment. Strong leadership and communication skills are required. Huron offers a competitive salary range, benefits, and a commitment to diversity and inclusion. #J-18808-Ljbffr

A technology company is looking for a Senior Program Manager in Sales Engineering to lead and improve processes for their Sales Engineering Team. This remote role requires expertise in organizational strategy and program management, with 5+ years of relevant experience. The manager will focus on enhancing efficiency and collaboration across teams, and will work closely with senior leadership. Candidates ideally have a background in industrial IoT and are skilled in tools like Jira and Salesforce. Salary ranges from $100,257.50 to $151,650 USD. #J-18808-Ljbffr

STNDRD is an innovative fitness platform dedicated to elevating personal fitness journeys through discipline, hard work, and consistency. Led by 6x Mr. Olympia Champion Chris Bumstead, STNDRD offers a holistic approach to fitness, providing world-class training programs and expert guidance to transform both mind and body. The STNDRD app empowers users with tools for tracking progress, personalized workout plans, and nutritional support, tailored to fit individual lifestyles. Beyond fitness, STNDRD is a vibrant and supportive community that fosters collective growth and motivation. Together, we are setting a new standard in fitness, enabling individuals to live with purpose and discipline daily. Role Description This is a full-time remote position for an Operations Manager. The Operations Manager will be responsible for overseeing daily activities, analyzing and enhancing operational processes, and ensuring seamless execution of business strategies. Responsibilities include managing team performance, streamlining systems and workflows, coordinating with cross-functional teams, monitoring key performance metrics, and driving continuous improvement across operations. The ideal candidate will play a pivotal role in ensuring the organization's objectives are met efficiently while maintaining high standards of excellence. Qualifications Strong skills in operations management, operational planning, and workflow optimization Experience in team leadership, performance evaluation, and cross-functional collaboration Proficiency in data-driven decision making, analytical problem-solving, and strategic execution Familiarity with project management tools, organizational systems, and process automation Excellent communication, delegation, and time management skills Bachelor's degree in Business Administration, Management, or a related field Proven experience in a similar operations or managerial role Adaptability to a remote work environment and ability to thrive in a fast-paced, innovative culture Passion for fitness and alignment with STNDRD's mission and values is a plus

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high‑touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're expanding our Customer Success organization at Intercom. Our Customer Success team drives growth by ensuring that our customers most effectively use Intercom and our AI Agent Fin to reach their business goals. As a Manager of our High‑Touch Customer Success team at Intercom, you will be responsible for and leading a team of world‑class Customer Success Managers. In this role, you will hire and develop a team of Customer Success Managers (CSMs) to act as trusted advisors who deliver unmatched value to our customers and foster long‑term partnerships. Your leadership will be key in driving customer outcomes with business objectives, directly impacting revenue expansion and retention. What will I be doing? You will hire, manage, and develop a High‑Touch Customer Success team. You will foster a healthy culture of continuous learning, accountability, and excellence on your team. You will act as a bastion of Intercom's values. You will motivate your team to build trusted customer relationships and deliver clearly‑defined value in the pursuit of consistent revenue growth. You will personally own customer relationships to build rapport and strengthen bonds with our customers; you will also serve as an escalation point to resolve customer challenges. You will internally influence cross‑functional partners to ensure we are driving positive customer outcomes. You will effectively represent and advocate for the needs and opportunities of customers within your portfolio. You will proactively forecast, track, and report on KPIs related to growth and retention across your portfolio. You will leverage data insights to inform strategies and optimize team performance. You will look for new and innovative ways to drive the success of our customers. What skills do I need? 2+ years of experience in a leadership role within Customer Success, Account Management, or a related field 5+ years of experience as a CSM, Account Manager, or related customer‑facing role at a B2B technology company; experience with consumption‑based pricing is a plus. Demonstrated success in driving revenue growth and achieving portfolio targets A passion for teaching, developing, and growing others Exceptional relationship‑building and communication skills with cross‑functional partners such as regional sales leadership and product/engineering teams to drive positive customer outcomes, as well as customers in the Small Business, Mid‑Market, and Key Account segments Ability to identify, analyze, and find creative solutions to complex problems Able to drive clarity for their team amid shifting priorities and competing initiatives Capable of handling competing priorities and projects in a fast‑paced environment High energy, self‑starter comfortable with ambiguity in entrepreneurial environments Ability to identify bottlenecks within internal processes, as well as design/implement repeatable and scalable solutions We are a well‑treated bunch with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program In‑office bicycle storage Fun events for Intercomrades, friends, and family! *Proof of eligibility to work in the United States is required. The OTE range for candidates within the Greater Chicago Area is $203,875 - $251,550. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non‑work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of any protected group status under any applicable law. #J-18808-Ljbffr

A global consulting firm is seeking a Senior Manager for Payroll Advisory in San Jose. In this role, you will manage large-scale global payroll projects and lead teams to improve client services. You should have over 10 years of experience, ideally with a Big 4 firm, along with strong communication and analytical skills. This position offers a comprehensive benefits package, flexible work arrangements, and the opportunity for professional growth in a dynamic environment. #J-18808-Ljbffr

Organizational Description: Centro Hispano de Frederick addresses the needs of immigrants, especially Hispanic individuals, and people from more than 20 countries around the world. Centro Hispano de Frederick provides services that facilitate their adjustment, integration, and friendship with the wider society, nurtures their sense of community, and fosters an appreciation for the diversity of culture and heritage. Position Summary: Centro Hispano de Frederick seeks an office manager with experience in managing staff as well as fiscal governance, including budget and grant management. Core Job Responsibilities: · Partner with the executive director to contribute to maintenance of organization-wide internal policy and procedure · Structure and lead internal teams to maximize quality of service delivery metrics to reach organizational goals · Primary point of contact for HR governance, including staff reviews, workload balance, training and development and day-to-day office management · Ongoing fiscal management in consultation with executive director and board · Manage the organization in the absence of the executive director · Work with the executive director to oversee grant and budget management · Assist the executive director in preparing financial and other reports for grant management and for the board of directors · Conduct program evaluations and support future strategy and program-development initiatives Knowledge, Skills, & Abilities: Thorough knowledge of QuickBooks Experience managing staff Highly organized and detail-oriented Able to manage multiple projects and tasks at the same time Strong technology and digital literacy skills Strong interpersonal, communication, and cross-cultural skills Self-starter with strong initiative and follow-through Flexible and collaborative Requirements: Prior experience with related coordination tasks and responsibilities Fully Bilingual in Spanish and English Ability to flex hours to work evenings when needed Benefits: The salary range is $65,000-$70,000 depending upon qualifications Health coverage and 401K will be provided. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are generally Monday through Friday, 9:00 p.m. to 5:00 p.m. Some weekend work will be required, as well as offsite work. Required Education and Experience: Bachelor's degree and work experience with the Hispanic community. Computer Literacy: Excellent knowledge of Quickbooks and Microsoft Office Suite - especially Word, Outlook, Excel, and PowerPoint. Knowledge of various social media platforms and Mail Chimp is a plus. Physical Demands: This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Pre-Employment background check required. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. To find out more about Centro Hispano de Frederick, please visit our website at ****************************************** Centro Hispano de Frederick is an Equal Opportunity Employer and has a long-standing policy of employment and advancement based solely upon qualifications to perform the essential elements of a position without regard to race, color, religion, sex, sexual orientation, age, national origin (ancestry), or disability.

A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S. #J-18808-Ljbffr

A dynamic tech company in San Francisco is seeking a Head of GTM to drive growth for their API infrastructure. This role includes owning the GTM strategies, managing diverse teams, and ensuring alignment on revenue goals. The ideal candidate has strong leadership skills, a passion for decentralized finance, and a track record in business development. The company offers comprehensive benefits and a flexible work environment. #J-18808-Ljbffr

A leading technology firm in San Francisco is seeking a Senior Account Manager for Publisher Partnerships. This role involves managing client relationships with mobile gaming developers, driving account growth, and ensuring a superior user experience. The ideal candidate has a strong background in account management, particularly within the AdTech sector, and is skilled in data analysis and strategic communication. This position offers a competitive salary and hybrid working options. #J-18808-Ljbffr

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at ****************** The Role We are seeking a Senior Manager of Machine Learning to help build and scale a core ML function at EvenUp. This role will report to the Director of Machine Learning (or Head of Data Science) and will play a key leadership role in delivering applied machine learning systems across several high-impact, GenAI-heavy product areas, including Document Generation, Agentic Systems (including Voice Agents, etc.), and Data and Knowledge Management. You will be responsible for leading a team of ML engineers and scientists, translating product needs into robust ML solutions, and ensuring models and systems are production-ready, scalable, and impactful. This is a hands-on leadership role ideal for someone who enjoys building teams, shipping ML-powered products, and operating at the intersection of strategy and execution. Hybrid: We'd like you to come into one of our hubs at least three days a week. That said, if you're located somewhere else, we're open to discussing a fully remote setup. What You'll Do Lead, mentor, and grow a team of Machine Learning engineers and scientists Drive execution of ML initiatives across Document Generation, Voice Agents, and Knowledge Base systems Partner closely with Product and Engineering to define scope, priorities, and delivery plans Design, build, and deploy production-grade ML and GenAI systems using LLMs and modern ML tooling Establish and reinforce best practices for model development, evaluation, deployment, and iteration Balance short-term delivery with long-term technical quality and scalability What We Look For Experience managing and developing ML or data science teams in a fast-paced environment Deep technical expertise in machine learning, NLP, generative AI, and LLMs Knowledge and experience in fine-tuning and post-training LLMs, reinforcement learning, etc. Ability to translate ambiguous product problems into well-scoped ML solutions Proven track record of shipping ML-powered features into production Strong cross-functional collaboration and communication skills A builder mindset with a desire to grow teams, systems, and technical ownership over time Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team - please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑****************** email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you're interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at *****************************. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr

A leading financial institution is seeking a Group Manager for Middle Market in Chicago, IL. This role involves building and leading a team focused on new business development and client relationship management. Candidates should have 15+ years of experience in commercial lending, strong interpersonal and negotiation skills, and a Bachelor's degree is preferred. Additionally, the position requires knowledge of credit quality and regulatory compliance. The company offers comprehensive benefits and a competitive salary range. #J-18808-Ljbffr

Symetra has an exciting opportunity to join our Benefits Division team as aUnit Managerof the Stop Loss RFP Team! About the role As the Unit Manager, you will be Responsible for leading, supervising and developing employees to meet individual unit performance objectives, which may include time standards, quality & production goals. Will supervise an operational unit of 8+ employees. What you will do Providing employees with coaching, feedback and developmental opportunities and building effective teams. Setting clear expectations and holding employees accountable for performance. Overseeing training and development of employees and making effective staffing decisions. Building appropriate bench strength. Ensuring employees adhere to legal and operational compliance requirements. Providing coaching, direction and leadership support to team members in order to achieve employee, business and customer results. Challenging and inspiring employees to achieve business results and motivating them through leadership and by celebrating successes. Accountable for managing daily workflow to meet Service Level Agreements, including making recommendations for maintaining appropriate staffing levels. Responsible for appropriate record keeping, required reports, and ensuring related administrative functions are correct and maintained according to company policies. Accountable for resolution of customer and/or partner questions and complaints. Defining short-term goals and objectives for their work group. Effectively communicating unit/department/company goals to achieve understanding and acceptance. Continuously building subject matter expertise by being a student of the business. Demonstrating technical knowledge of policies and procedures. Manages essential support functions and special projects as needed. Assisting in the development of processes and procedural changes to improve unit/department performance. Other duties as assigned. Why work at Symetra " If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost! " - Cindy G., Program Manager "If you are looking for a company that will magnify your talents, give you a voice, and that will continuously challenge you while pushing you to grow, you've found the right place. I'm so lucky to have found Symetra. I have never been happier!" Gina B. - Medical Risk Consultant RN- Auditor Trainer What we offer you We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overview Compensation $66,100 - $110,100 annually plus eligibility for Company Annual Bonus Who you are High School diploma required. Bachelor's degree or equivalent work experience required. Excellent interpersonal and communication skills. Strong leadership potential, including the ability to train, mentor and coach individuals and/or a group. Demonstrated ability to manage multiple priorities in a fast paced and changing environment. Demonstrated ability to identify and analyze issues trends that impact customer satisfaction. Previous supervisory experience. Previous customer service experience. Previous Stop Loss experience preferred. Previous experience in an operations environment. Working knowledge of common software applications, business platforms. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is seeking a driven, forward-thinking, and strategic operation leader to join our team as a Veterinary Director of Field Operations overseeing our Central Division Markets. Candidates are preferred to reside in the following: DFO Market: Minneapolis, Milwaukee, Northeast Wisconsin Are you competitive and aim to always be #1? Do you love a challenge and solving problems? Have you built energized, passionate, and successful workforce teams? If you answered "yes" to these questions, then we want to hear from you! The Director of Field Operations (DFO) provides leadership, direction, mentorship, and management for multiple markets within the organization with combined revenues of $100MM or greater. The role has responsibility for the fiscal performance of assigned markets and translation of organizational objectives into market-specific objectives that increase efficiency and effectiveness. The position is based out of the home market and frequently travels to other assigned markets to develop hospital leaders, guide progress toward the strategic plan, and drive operational excellence. As a Veterinary Director of Field Operations, you will: Champion and represent the BluePearl mission and vision in all interactions. Communicate and support key initiatives impacting hospital staff, translating organizational objectives into market and hospital-specific action plans. In partnership with the region's RVPs, you will monitor hospital KPIs and manages the execution of plans to achieve KPI performance objectives. Manage revenue targets of $100+ million. Consistently assess the engagement level of associates; take a proactive approach to influence and drive a positive hospital climate. Accountable for associate engagement and retention. Foster a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement. Lead, direct, mentor and develop direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership. Ensures a culture of self-development is present amongst leaders and contributes to the creation of a talent pipeline to support future organizational growth. In partnership with P&O, responsible for hiring, training, performance coaching, and succession planning for hospital management positions. Ensure standards for service quality, equipment, and Clinician productivity/performance are met and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations for purchases of new equipment and improvements. Advise direct reports regarding labor issues including safety, security, scheduling, training, and protocols. Ensures direct reports are adhering to company policies. Maintain current knowledge of information technology as relates to hospital operations. Partner with assigned Vet Relations Manager(s) (VRMs) to collaborate on pDVM referral strategies that impact assigned markets. Work collaboratively with the BluePearl Support Team to develop solutions for escalated hospital matters and influences hospitals to shape adoption and ensure effectiveness of resolutions. Other job duties as assigned Competencies: Developing Direct Reports- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder. Managing Vision and Purpose- Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs. Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Working Conditions: Approximately 50-75% travel is required. Must be able to travel long distances by air, train, or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver's license and proof of insurance. Project timelines and work volume/deadlines may often require more than 40 hours per week to complete the essential duties of this job. Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. We value your health and well-being as an associate by providing you with the following: Medical, dental, vision, and life insurance options. Parental leave benefits Flexible work schedules 401k and retirement planning Time to reset, rewind, and reflect through our paid time off and floating holiday plans A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

/OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business. ESSENTIAL FUNCTIONS ▪Exemplify Marco's vision, mission and values and Gold Standard culture. ▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA. ▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value. ▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation. ▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals. ▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives. ▪Provide management, direction and mentorship to Field Services division leadership and personnel. ▪Recruit, attract and retain key personnel. ▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company. ▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities. ▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity. ▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups. ▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree or equivalent 10 years+ of industry experience. Licenses and Certifications - Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS 1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus. 2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook. 3.Excellent communication and presentation skills. 4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor. 5.Excellent negotiation skills. 6.Energetic, forward-thinking, and creative. 7.Highly decisive possessing a “big picture” perspective. 8.Treat people with respect, work with integrity and ethically and uphold organizational values.