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The differences between night supervisors and operation shift supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a night supervisor and an operation shift supervisor. Additionally, an operation shift supervisor has an average salary of $37,766, which is higher than the $35,289 average annual salary of a night supervisor.
The top three skills for a night supervisor include customer service, cash handling and customer inquiries. The most important skills for an operation shift supervisor are customer service, basic math, and pallets.
| Night Supervisor | Operation Shift Supervisor | |
| Yearly salary | $35,289 | $37,766 |
| Hourly rate | $16.97 | $18.16 |
| Growth rate | 6% | - |
| Number of jobs | 62,170 | 109,683 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 38% |
| Average age | 46 | 46 |
| Years of experience | 2 | 2 |
A night supervisor is responsible for managing the hotel's operation during night shift hours, attending to guests' inquiries and requests, and monitoring the staff's performance. Night supervisors maintain the cleanliness and orderliness of the facilities, as well as inspecting the efficiency of hotel tools and equipment, and ensuring the adequacy of hotel stock inventories. They review sales reports, process guests' reservations, and strategize on procedures to boost the company's brand in the market. A night supervisor must have excellent communication and leadership skills, especially on resolving guests' complaints and maximizing the productivity of staff.
An operation shift supervisor oversees the company's day-to-day operations and employee performance. As an operation shift supervisor, you will perform a number of tasks that include assigning tasks to staff, ensuring all operations and sales run smoothly, and responding to inquiries and complaints from customers. In addition, you are expected to monitor the work habits of employees and to motivate them by offering incentives for excellent performance. You are also responsible for maintaining customer satisfaction and retention and responding to emergencies, unexpected problems, and crises.
Night supervisors and operation shift supervisors have different pay scales, as shown below.
| Night Supervisor | Operation Shift Supervisor | |
| Average salary | $35,289 | $37,766 |
| Salary range | Between $27,000 And $44,000 | Between $28,000 And $49,000 |
| Highest paying City | Cheyenne, WY | Plainfield, NJ |
| Highest paying state | Wyoming | Wyoming |
| Best paying company | Nestlé | National Grid plc |
| Best paying industry | Energy | Energy |
There are a few differences between a night supervisor and an operation shift supervisor in terms of educational background:
| Night Supervisor | Operation Shift Supervisor | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between night supervisors' and operation shift supervisors' demographics:
| Night Supervisor | Operation Shift Supervisor | |
| Average age | 46 | 46 |
| Gender ratio | Male, 57.3% Female, 42.7% | Male, 83.6% Female, 16.4% |
| Race ratio | Black or African American, 12.0% Unknown, 4.2% Hispanic or Latino, 17.0% Asian, 5.4% White, 60.7% American Indian and Alaska Native, 0.7% | Black or African American, 12.8% Unknown, 4.1% Hispanic or Latino, 16.4% Asian, 4.7% White, 61.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |