Operations manager jobs in Iowa

Vice President of Site Operations - Cedar Rapids, Iowa A leading global manufacturer of pharmaceutical excipients and functional ingredients is seeking an experienced Vice President of Site Operations to oversee and elevate manufacturing performance at its flagship U.S. production site for 100+ employees. This is a strategic leadership role responsible for driving operational excellence, ensuring compliance with FDA and GMP standards, and delivering on key performance targets across production, maintenance, warehouse, administration, and safety functions. Qualifications Bachelor's or Master's degree in Science, Engineering, or a related field. 8-15 years of progressive leadership in manufacturing operations within pharma, functional/food/nutra ingredient, or fine chemical. Proven experience managing budgets, capital projects, and cross-functional teams. Working knowledge of FDA regulations, GMP, and ISO 9000. Strong leadership presence with the ability to inspire, organise, and drive accountability. What's Offered Executive-level compensation package with bonus eligibility. Comprehensive benefits and relocation assistance.

We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. Are Offered Competitive Compensation: Base Pay: Certified Managers base pay starts at $46K to $56K per year. Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. Several Other Merit-Based Bonuses! Are Eligible for a NUMBER of Benefits: Health Benefits (health, dental, and vision)* 401k and 401K matching* Short and Long Term Disability* Flexible Spending Account* Life Insurance* Paid time off* Paid training *Eligibility requirements Are Eligible for Other Company Perks, Programs, and Advancement: Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! Scholarship Opportunities (up to $3,000 per employee per year) Flexible Schedules Employee Assistance Program Employee Discounts Annual Apparel Gifts Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. Create and maintain a guest-focused culture in the restaurant. Recruit, hire, onboard and develop restaurant team members. Coach restaurant team members to drive sales, improve profitability and guest satisfaction. Review guest feedback results and implement action plans to drive improvement. Execute new product rollouts including training, marketing and sampling. Control costs to help maximize profitability. Completion of regular restaurant inventory and financial reporting. Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. Completion of vendor orders. Conduct self-assessments and corresponding action plans. Ensure restaurant budget is met as determined by Franchisee. Communicates restaurant priorities, goals and results to restaurant team members. Able to perform all responsibilities of restaurant team members. Lead team meetings. Deliver training to restaurant team members. Plan, monitor, appraise and review employee performance. Key Competencies: Previous leadership experience in retail, restaurant or hospitality. Possesses an inspiring and motivating personality. Strong analytical skills and business acumen. Works well with others in a fun, fast-paced team environment. Prompt and professional. Demonstrates honesty, integrity, clean image, and a positive attitude. Ability to train and develop a team. Guest-focused. Exercises good time-management and problem-solving *All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Are you the right applicant for this opportunity Find out by reading through the role overview below. Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. Are Offered Competitive Compensation: Base Pay: Certified Managers base pay starts at $46K to $56K per year. Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. Several Other Merit-Based Bonuses! Are Eligible for a NUMBER of Benefits: Health Benefits (health, dental, and vision)* 401k and 401K matching* Short and Long Term Disability* Flexible Spending Account* Life Insurance* Paid time off* Paid training *Eligibility requirements Are Eligible for Other Company Perks, Programs, and Advancement: Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! Scholarship Opportunities (up to $3,000 per employee per year) Flexible Schedules Employee Assistance Program Employee Discounts Annual Apparel Gifts Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. Create and maintain a guest-focused culture in the restaurant. Recruit, hire, onboard and develop restaurant team members. Coach restaurant team members to drive sales, improve profitability and guest satisfaction. Review guest feedback results and implement action plans to drive improvement. Execute new product rollouts including training, marketing and sampling. Control costs to help maximize profitability. Completion of regular restaurant inventory and financial reporting. Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. Completion of vendor orders. Conduct self-assessments and corresponding action plans. Ensure restaurant budget is met as determined by Franchisee. Communicates restaurant priorities, goals and results to restaurant team members. Able to perform all responsibilities of restaurant team members. Lead team meetings. Deliver training to restaurant team members. Plan, monitor, appraise and review employee performance. Key Competencies: Previous leadership experience in retail, restaurant or hospitality. Possesses an inspiring and motivating personality. Strong analytical skills and business acumen. Works well with others in a fun, fast-paced team environment. Prompt and professional. Demonstrates honesty, integrity, clean image, and a positive attitude. Ability to train and develop a team. Guest-focused. Exercises good time-management and problem-solving *All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. xevrcyc Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

Key AccountabilitiesOversee all operations from multiple departments, processes or shifts to ensure teams are following policies and procedures related to employee, food and feed safety and environmental compliance.Partner with environment, health and safety and food safety, quality and regulatory experts to identify the most effective approach for implementing and monitoring corporate safety policies and procedures.Oversee production outcomes, quantity and quality to ensure customer and food safety requirements are within specifications. Partner collaboratively with appropriate centers of excellence including, but not limited to engineering and plant management, to provide input into the development of plant capital investment strategies.Accountable for the implementation of non base capital investments for a major production area or for multiple departments, processes and shifts.Ensure ongoing review of key performance indicators with focus on continuous improvements in site operational targets.Develops and oversees operational plans and monitors routine operations for all production processes for multiple departments, processes and shifts.Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and disciplinary actions.Other duties as assigned QualificationsMINIMUM QUALIFICATIONSBachelors degree in a related field or equivalent experience Minimum of four years of related work experience4+ years of supervisory experience in manufacturing environments PREFERRED QUALIFICATIONSRelevant experience with high hazard process and process safety management 1-2 years of experience with Ethanol or distillation/fermentation processes.2+ years of experience with industrial maintenance Equal Opportunity Employer, including Disability/VetSecurity Clearance Required: NoVisa Candidate Considered: No COMPENSATION Base Salary - USD $105,000 to $133,000*** Never repost ***Full-time Benefits - FullRelocation Assistance Available - YesCommission Compensation - No Bonus Eligible - No Overtime Eligible - No Interview Travel Reimbursed - NoCANDIDATE DETAILS 5+ to 7 years experience Seniority Level - Mid-SeniorManagement Experience Required - NoMinimum Education - Bachelor's DegreeWillingness to Travel - NeverIDEAL CANDIDATE BS degree in chemical and 1-2 years of ethanol or fermentation or distillation exp in industrial environments and 3-4 years of supervisory exp

The VP of Operations is responsible for leading and optimizing our global operations functions, with a strong focus on Field Service delivery, compliance, customer experience, and operational excellence. This role oversees multiple teams, including Field Service Operations, Image Processing, Customer Service and Customer Care Analytics & Administration. The VP of Operations will ensure high-quality service delivery, efficiency, and scalability, while driving innovation and continuous improvement across all operational areas. Job Description: Key Responsibilities Operational Leadership Provide strategic and hands-on leadership for field service operations, ensuring service delivery meets performance, quality, and compliance standards. Lead, coach, and develop a high-performing operations team, including CSMs, compliance, customer care, image processing, and analytics/admin groups. Align operational priorities with company strategy, ensuring smooth cross-functional collaboration with Product, Sales, Finance, and R&D. Establish and monitor KPIs, SLAs, and performance metrics across all operational functions. Overall accountability for departmental P&L and quarterly revenue and expense forecasting. Field Service Operations & Compliance Oversee deployment, scheduling, and management of field service resources to meet customer commitments. Ensure compliance with all relevant federal, state, and local legislative requirements. Implement best practices in safety, quality, and efficiency for field teams. Customer Experience & Service Excellence Lead the Customer Service and Customer Success functions, driving improvements in retention, satisfaction, and overall customer experience. Partner with Sales and Product to ensure customer feedback informs business decisions. Design and implement scalable processes that enhance service delivery and customer outcomes. Process Optimization & Analytics Oversee strategy for image processing department to ensure accuracy, efficiency, and continuous improvement. Lead the directors over the Analytics team in delivering actionable insights, reporting, and operational support to drive data-informed decision making. Identify opportunities for process automation, system improvements, and cost optimization. Strategic Initiatives & Growth Partner with executive leadership on long-term planning, resource allocation, and operational scalability. Support expansion into new markets and services by developing operational playbooks and scalable delivery models. Champion a culture of accountability, innovation, and continuous improvement across all operations functions. Qualifications 3-5 years at the Director level in a technology, SaaS, or services-based organization looking for the next step in their career. Proven experience managing field service operations and/or distributed service delivery teams. Strong background in compliance, regulatory oversight, and operational risk management. Experience overseeing customer service and customer success teams with measurable impact on retention and satisfaction. Demonstrated success leading analytics and process improvement initiatives. Strong financial acumen and experience managing departmental budgets. Excellent communication, leadership, and stakeholder management skills. Bachelor's degree in Business, Operations Management, or related field required; MBA or advanced degree preferred. Worker Type: Regular Number of Openings Available: 1

Regional Mortgage Manager - West Des Moines, IA Join our team at IHMVCU and help support our mission of strengthening financial well-being in the communities we serve. We're looking for a Regional Mortgage Manager to lead our mortgage team and grow our presence across the Des Moines, Iowa City, and surrounding markets. Summary of Position: The Regional Mortgage Manager oversees a team of Mortgage Loan Originators, drives regional growth, and builds strong relationships with realtors, builders, commercial lenders, and community partners. This role focuses on expanding our mortgage portfolio, supporting branch teams, and ensuring an outstanding member experience from application through closing. Regular travel within the region is required, and reliable transportation is essential. The ideal candidate brings sound judgment, strong communication skills, and a member-first mindset. Required Skills & Qualifications * High school diploma or equivalent; bachelor's degree preferred * 5+ years of mortgage sales experience * 3+ years of leadership experience * Ability to analyze market trends and adjust strategies as needed * Proven success developing and executing sales strategies * Strong industry network and relationship-building skills * Experience building long-term referral pipelines * Must be eligible to register with NMLS and maintain active MLO registration Key Responsibilities: Team Leadership & Development * Lead, mentor, and support Mortgage Loan Originators * Set goals, track performance, and provide coaching * Promote a collaborative and high-performing team culture Market Expansion & Relationship Building * Develop and carry out regional growth strategies * Lead teams across two markets; travel will be required * Build and maintain relationships with real estate professionals, builders, and commercial lenders * Represent IHMVCU at industry events, networking activities, and community functions * Identify new business opportunities and partnerships * Partner with marketing and product teams to promote mortgage solutions * Monitor local market trends and competitive activity Compliance & Operational Excellence * Ensure compliance with all federal and state lending regulations, including required disclosures * Oversee loan quality, pipeline management, and member satisfaction metrics * Implement process improvements to support efficiency and service quality * Work closely with Operations to support timely closings and a smooth member experience * Maintain knowledge of all IHMVCU and partner mortgage programs (PHH, IHDA, FHLB, FHA, and local/state programs) Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. Check out our careers page for more information including benefits ********************** Final compensation will be determined by various factors such as experience, specific skills and internal pay equity. Move Up your career at IHMVCU with this great opportunity! Physical Requirements * Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. * Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. * Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. * Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. * Lifting Demands: Up to 10 lbs. * Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Ability to identify and distinguish colors. The worker is required to have visual acuity to operate motor vehicles.

About Us We are a full-service electrical contractor offering commercial, industrial, residential, voice/data cabling, traffic signalization, and underground installations. We have extensive experience in both commercial and industrial electrical contracting, as well as installation and support for residential homes and buildings. Job Summary Job Title: VP of Operations Reports to: President Location: Des Moines, IA FLSA Status: Full-Time / Exempt Since 1946 Baker Electric has served the electrical needs of Des Moines and Central Iowa. We perform all types of electrical work including commercial, industrial, residential, voice/data cabling, traffic signalization and underground installations. We continue to strive towards excellence by employing individuals with the intelligence, talent, and skills required to contribute to our growth and success and by focusing on employees' individual performance and unification with the team! All successful employees are focused on customer satisfaction and dedicated to meeting our vision of an inclusive and unified workforce. Position Description. The VP of Operations is a key player in the leadership of Baker Electric, Inc., a subsidiary of publicly traded EMCOR Group, Inc., and is located in Des Moines, IA. The position is responsible for overseeing and managing operations within assigned divisions of the company, by providing oversight, direction and support to the division managers and their teams, for ensuring all are informed about business activities, performance, opportunities and recommended courses of action, and for advising the President, or other executives, of any issues that relate and impact the operations of the company. The VP of Operations is part of the Executive team responsible for the development, design, operation, and improvement of the systems that create and deliver Baker systems and services and for leading appropriate change initiatives, as needed. The VP of Operations communicates and stresses Baker Electric Values and Safety culture through all operations and systems so that it infiltrates business leaders and employee's actions. Essential Duties & Responsibilities Partner with the President and other leaders to build an organizational culture that mirrors and reflects the mission and values of the company. Lead assigned divisions and team to evaluate and take actions that are consistent with the overall company strategy, setting performance goals that are tailored to each Division, to challenge basic assumptions underlying each division's operations and set operational goals, that are aggressive, yet obtainable, and tied to long-term goals of the company. Identify opportunities and areas for improvement within each area of responsibility and improve the operational systems, processes and policies in support of organizational missions by building a culture that demands increased efficiencies and customer satisfaction. Lead Division Managers and their Project Managers through monthly project status/project reviews (WIP), assisting in the preparation and analysis efforts, to identify and understand any areas of concern or interest. Assist in the development of key performance indicators for benchmarking, analyzing and planning. Monitor divisions, departments and personnel performance against expectations and goals to ensure progress is being made, and if necessary, develop remediation plans to bridge any gaps. Develop and drive operation and divisional meetings to promote open, honest and collaborative communication practices, including setting goals and expectation for the meetings, as well as planning and assisting in the meeting content. Actively partner with executive team to orchestrate and promote overall community involvement throughout the company, at all levels, that align with the goals and values of Baker Electric, Inc. Actively work with different groups (i.e., Business Development, Recruiting, etc.) to monitor activities and evaluate additional opportunities. Engage in continuous efforts to optimize customer satisfaction/loyalty through improved operations and efficiencies, employee training and engagement, technological or business opportunities, etc. Monitor division and department performance against goals to ensure progress is being made. Establish development or disciplinary actions, as needed, if there are gaps in goals found. Partner with President and CFO on budget planning process, including, but not limited to, reviewing cost to complete, projections, and job performance. Comply with all Company operating policies, procedures, and safety programs as established. Perform additional assignments as required by the needs of the company or as directed by executives. Qualifications QUALIFICATIONS. To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred Education and Experience (Knowledge) Minimum 6-10 years' progressive experience in project management or operations, sales or marketing in the Construction Industry or with an Electrical Contractor Undergraduate degree, preferably in Business, Finance, Engineering or similar Degree Knowledge of the construction industry and contract documentation Working knowledge of federal, state, and city regulations and guidelines Required Attributes and Competencies (Skills) Proficient with Microsoft Office applications, including Outlook and Excel formulas and formatting Familiarity with Windows based operating systems and web based applications, include ERP systems or other construction/financial software packages Familiarity with AutoCAD, and other electrical, technical, or construction programs Must demonstrate integrity, honesty, professionalism and commitment to company values Must have ability to build positive working relationships with multiple levels of employees, management, suppliers, and customers Must have excellent organizational, communication, strategic, technical, analytical, problem solving, and multi-tasking skills Must demonstrate ability to effectively organize and manage multiple projects and to meet frequent deadlines Must have high standards of quality with attention to detail Must possess excellent written and verbal communications skills, effectively in the English language Physical Demands Physical Requirements (Ability) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate effectively with others. The employee will frequently use office tools and equipment, such as computers, printers, etc., and navigation of different software programs. The position requires mobility within the office, and occasionally throughout field locations and project sites, and the ability to commute to alternate job site locations. Work Environment Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee should expect to sit for long periods in front of a computer and also travel to field locations as needed. While visiting field locations, the employee may be required to be outdoors, exposed to outside weather conditions, extended exposure to sunlight, moisture, cold and heat. The noise level in the work environment is usually moderate to loud. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent. Geographic Disclosure Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled. #baker #LI-Onsite #LI-KG1

Job Description Director of Operations - Multi-Site Manufacturing Retained Search | Midwest + Southeast | Precision / CNC / Custom Manufacturing A privately held, growth-focused manufacturer is seeking a hands-on, people-first Director of Operations to lead design and production across two U.S. facilities. This is a critical, high-impact role overseeing the full lifecycle of custom, complex manufacturing operations-design, scheduling, purchasing, CNC machining, assembly, sampling, and shipping/receiving. We're looking for a builder. Someone who develops strong teams, drives continuous improvement, and elevates performance across every function they touch. What You'll Lead Set the operational strategy-short-term execution + long-term planning Ensure high-quality, efficient, safe manufacturing operations Manage budgets, staffing levels, materials, and overall productivity Lead and mentor departmental managers; build a culture of accountability Teach and deploy Lean tools at all levels Reduce scrap, improve throughput, and optimize flow Spearhead major projects: plant layouts, capital equipment installations, and process transformations Act as the bridge between leadership, teams, and the manufacturing floor What You Bring A people-centered leadership style that builds trust and performance 10+ years in manufacturing operations; proven results driving improvements 5+ years leading a large segment or full plant operation Strong Lean expertise and enterprise-level process improvement experience Solid technical foundation; CNC knowledge strongly preferred Excellent communicator, problem-solver, and decision-maker Role Details Full-time, multi-site leadership role Travel up to 25% Mix of office + hands-on floor presence Competitive compensation package Ideal Background BA/BS in Industrial, Mechanical, Business, or related technical field Experience in custom or contract manufacturing Comfortable leading both strategic initiatives and day-to-day operations

Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. You have a passion for logistics, and you know how to keep things moving and operations running smoothly. As the Site Operations Manager you'll be responsible for the efficient operation of the warehouse, including order fulfillment, shipping/receiving and inventory control activities. In this role, you'll have a starring role in helping us continue to provide outstanding solutions for our global customers. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you'll do on a typical day: * Oversee operational and personnel activities in the facility and ensure the safe, clean and efficient operation of the site * Hire, train, develop and evaluate staff effectively, consulting with the HR team as needed * Maintain work schedules and work assignments * Ensure time and attendance is properly maintained, monitored and approved in a timely manner * Ensure efficient utilization of all equipment and the coordination of maintenance needs * Maintain and model the 7S Workplace Organization standard; ensure all safety procedures and policies are followed * Partner with staff to manage and always maintain appropriate stock * Ensure compliance with specified contract metrics * Maintain high standards of operational efficiency * Ensure quality management system procedures are implemented throughout functional groups * Focus on productivity, quality and safety requirements in accordance with company needs and customer requirements What you need to succeed at GXO: At a minimum, you'll need: * 5 years of experience in a supply chain, warehousing or distribution environment * 5 years managerial/supervisory experience * Experience with Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment * Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends It'd be great if you also have: * Bachelor's or master's degree * Bilingual English/Spanish * Lean, Six Sigma and Continuous Process Improvement knowledge and experience * Experience in an AS9100 or ISO environment * Warehouse Management Systems (WMS) experience * Working knowledge of financial accounting, including developing and/or managing a P&L; experience with HR practices We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. #appcastgoogle

A leading telecommunications provider is seeking a Director of Regional Operations to oversee performance, growth, and customer experience across multiple markets. This leadership role will guide strategic initiatives, partner cross-functionally to drive subscriber growth, and represent the company within local communities. The ideal candidate will bring a strong background in operations, people leadership, and performance management, along with a deep understanding of the cable or telecommunications industry. REQUIRED QUALIFICATIONS Minimum 10 years of experience managing teams Associate degree or equivalent in Business or related field (substitutable with equivalent experience) Proven performance management and leadership experience in operational settings Industry experience in cable, broadband, or telecommunications Strong analytical skills with proficiency in Microsoft Excel, Teams, and Power BI Demonstrated ability to make sound decisions, act with discretion, and influence organizational outcomes Excellent interpersonal, communication, and relationship-building skills Skilled in leading change and building consensus across functions Experience using metrics to drive results and continuous improvement PREFERRED QUALIFICATIONS Bachelor's degree in Business or a related discipline Familiarity with competitive planning and market positioning strategies LOCATION Sioux City, Iowa OR Vincennes, Indiana COMPENSATION AND BENEFITS Base salary range: $130,000-$150,000 Total compensation target: $160,000-$190,000 including performance bonus Medical, dental, and vision insurance beginning on the first day of employment Life insurance coverage for employee, spouse, and children Generous paid time off including vacation, personal, and sick days 401(k) with 100% company match up to 5%, effective from day one Tuition reimbursement up to $5,250 in the first year Legal plan with identity theft protection Community engagement support and associate recognition programs Opportunities for advancement within a collaborative work culture Transcribe clearly using these domain terms and proper nouns when appropriate.

Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry! Job Description: Johnson Brothers Liquor Company is accepting resumes for a District Sales Manager to lead a team of Sales Representatives in the Eastern Iowa Surrounding Areas (Cedar Rapids, Waterloo, Cedar Falls). Job Duties: * Achieve division yearly sales plan. * Conduct weekly sales team meetings to review progress, programs, new items and initiatives, pre-planning sessions, and to celebrate successes. * Develop, coach and train sales team to achieve sales goals, placement objectives and to ensure company standards are met. * Evaluate progress and work with sales reps to determine growth potential. * Manages sales performance by measuring and reporting results, evaluating and correcting performance and administering policies and procedures. * Conduct key account calls by helping to prepare and present programs. * Assist in the development of sales forecasts and scheduling of product. * Plan for activities by forecasting conditions, market analysis, market trends, defining objectives and strategies. * Oversee distribution, allocation and pricing of product. * Manage budget, forecasting and sales trends of accounts. * Follow-up and comply with requests from upper management. * Report weekly/monthly/quarterly to management team to be sure sales targets are met. Position Requirements: * 4 year BA/BS college degree (preferred) * Previous Sales experience required * Previous beverage sales management experience * Strong working product knowledge of wine and liquor * Strong interpersonal skills with focus on communication and problem resolution * Strong ability to multi-task efficiently within given time parameters * Excellent planning/organizational skills necessary to achieve business goals * Customer service and results oriented * Computer proficient: MS Office (AS400 is a plus) * Valid driver's license with an acceptable driving record * Reliable transportation and proof of insurance Worker Sub-Type: Regular Time Type: Full time

Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Field Manager on Via's Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you'll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience. This is a fully in-person position with the expectation that you will be onsite 4-5 days per week. What You'll Do: Run the daily onsite operations of our service. You'll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation. Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service. Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service. Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements. Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience. Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life. Who You Are: Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work. Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through. Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen. Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences. Mission driven, motivated by expanding access to transportation and improving how communities move. Based in Council Bluffs, IA or Omaha, NE area, ready to be onsite 4-5 days a week. Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $55,000-$65,000 / per year. We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Job Description Director of Operations - Multi-Site Manufacturing Retained Search | Midwest + Southeast | Precision / CNC / Custom Manufacturing A privately held, growth-focused manufacturer is seeking a hands-on, people-first Director of Operations to lead design and production across two U.S. facilities. This is a critical, high-impact role overseeing the full lifecycle of custom, complex manufacturing operations-design, scheduling, purchasing, CNC machining, assembly, sampling, and shipping/receiving. We're looking for a builder. Someone who develops strong teams, drives continuous improvement, and elevates performance across every function they touch. What You'll Lead Set the operational strategy-short-term execution + long-term planning Ensure high-quality, efficient, safe manufacturing operations Manage budgets, staffing levels, materials, and overall productivity Lead and mentor departmental managers; build a culture of accountability Teach and deploy Lean tools at all levels Reduce scrap, improve throughput, and optimize flow Spearhead major projects: plant layouts, capital equipment installations, and process transformations Act as the bridge between leadership, teams, and the manufacturing floor What You Bring A people-centered leadership style that builds trust and performance 10+ years in manufacturing operations; proven results driving improvements 5+ years leading a large segment or full plant operation Strong Lean expertise and enterprise-level process improvement experience Solid technical foundation; CNC knowledge strongly preferred Excellent communicator, problem-solver, and decision-maker Role Details Full-time, multi-site leadership role Travel up to 25% Mix of office + hands-on floor presence Competitive compensation package Ideal Background BA/BS in Industrial, Mechanical, Business, or related technical field Experience in custom or contract manufacturing Comfortable leading both strategic initiatives and day-to-day operations

Director of Field Operations/Head Groundskeeper Reports to: General Manager Summary of Position: The Director of Field Operations will manage the short-term and long-term plan and implement the agronomic program for the playing surface at Modern Woodmen Park. This role oversees and performs the daily maintenance of the playing surface with minimal supervision and must ensure the field is up to MLB playing standards at all times. The Director of Field Operations will train and develop all seasonal/gameday grounds crew members and will play a key role in the planning and execution of all on-field events. Major Job Duties Include but are not Limited to: Management and administrative oversight of the grounds department. Developing and executing a budget for equipment, supplies and staffing. Planning for projects on the field daily, monthly, yearly as needed. Developing seasonal/part-time staff schedules for daily and weekly work. Managing materials inventory and deliveries. Managing relationships with all outside vendors that supply the grounds department. Obtaining up to date agronomic certifications per Iowa guidelines. Making sure field equipment is kept in good working order. Overseeing field irrigation and implementing watering plan, dependent on weather. Hiring and training staff for seasonal/gameday work. Monitoring daily weather during the season, as well as on day's events that are held on the field. Staying up to date with MLB changes to the rules, field conditions, etc. Develop and maintain good communication with the Kansas City Royals Coaching staff, trainers, players, etc. Mowing, fertilizing, maintaining and rebuilding pitching mounds, bullpens, hitting/pitching tunnels and home plate areas, dragging and moisture management of infield skin, field marking, edging, aerating, topdressing, replacing sod, and tarping. Develop/implement maintenance and fertility schedules. Apply chemicals to playing surface (liquid and granular). Keeps up-to-date and accurate records of all applications per the state of Iowa guidelines, and must keep certification and education up to date. Facilitate additional on-field special events such as collegiate/amateur games, movie nights, scout campouts, corporate events, etc. Implement fast action plan to treat turf stress and disease problems to maintain any damage to minimal affects. Making sure field is prepared for the winter properly, as well as maintained in the winter to prevent diseases. Making sure over-seeding programs are performed and properly scheduled. Maintains a watchful/educated eye on the field during the winter to spring transition to ensure things are coming back from dormancy correctly. Make timely proactive decisions on weather conditions to protect the playing field for the game within your abilities and timing. Maintain preventive maintenance on field equipment. Assist Operations Department with other facility projects, especially during the offseason. Perform other duties as assigned by General Manager. Education and Experience: Degree in Field/Turf Management. 2-5 years' field maintenance experience. Must have or obtain chemical, fertilizer, and pesticide certifications/licenses. Maintaining a baseball field playing surface at a high level. Abilities: Interpret weather Lift 50+ pounds Work with hands Time management Lead and motivate staff Patience Context: 40 hours per week in the off season 70-80 hours per week during the season Outside in the elements for most of the work hours Time sensitive during the season Long hours, weekends, and holidays Work Styles: Attention to detail Self-Motivated High stress tolerance Dependability Leadership Creative and Solution Minded

**Discover a more connected career** The Operations Director is responsible for the overall success of contracts being fulfilled out of their assigned location and serves as a liaison between project assigned personnel and executive management. It is accountable for establishing and maintaining a mutually beneficial working environment for the location's employees, providing management, communication and leadership to facilitate sound business decisions across multiple customer contracts to ensure division success. And, it monitors and ensures customer satisfaction and cultivates new business opportunities **Connecting you to great benefits** + Weekly Paychecks + Paid Time Off, Parental Leave, and Holidays + Insurance (including medical, prescription drug, dental, vision, disability, life insurance) + 401(k) w/ Company Match + Stock Purchase Plan + Education Reimbursement + Legal Insurance + Discounts on gym memberships, pet insurance, and much more! **What you'll do** + Assumes complete responsibility for the assigned Construction Division, its operations, its equipment and its facilities + Assumes complete responsibility for safety requirements by holding others accountable and supporting commitment to worker safety, worker's compensation loss management and DOT compliance in coordination and cooperation with the EHS department; + Maintains regular communication with internal and external stakeholders in effort to monitor and ensure customer satisfaction and organizational congruence; + Identifies and implements continuous process improvement initiatives to allow efficient service delivery; + Identifies, analyzes and reports key performance indicators of divisional operations and holds stakeholders at all levels accountable to them, ensuring employee engagement, maximum productivity and maximum profitability; + Monitors and holds others accountable to maintaining an appropriate and effective work schedule and quality control program to ensures the Company's promises of quality and timeliness are met; + May be responsible for the employee and subcontractor schedule - budgets time required to meet production deadlines in a safe manner; + When utilized, works closely with Project Management personnel to ensure smooth departmental hand offs and appropriate information and documentation flow; + Acquires complete knowledge of assigned contracts including in depth knowledge of units, pricing, systems and other specific customer requirements. Trains and holds direct reports accountable to such knowledge as it is necessary to effectively perform their jobs; + Seeks new business opportunities; + Actively involved in the bid compilation and contract negotiations; + Negotiates unit additions with the customer as they arise; + Actively seeks knowledge of business finances on a weekly basis; + Adjusts work activities to make financial success a priority; + Monitors work being performed to ensure compliance with safety requirements and contract terms; + Ensures equipment is maintained per established Manufacturer and Company standards; + Manages equipment procurement needs using cost vs benefit analysis; + Ensures the accuracy of employee time and production records. Follows company processes to address discrepancies; + Actively seeks and actively participates in the onboarding process of new Subcontractors; + Effectively identifies need for, acquires and manages an appropriate workforce in correlation with customer demands in participation and support of Human Resources; + Ensures that both positive and negative feedback are delivered and appropriately documented in a timely manner, either personally or through appropriate delegation, in alignment with Company procedures regarding employee performance reviews; + Creates and maintains individual employee development plans; + Seeks and implements opportunities for employee development; + May perform the duties of field personnel as needed; + Other duties as assigned. **What you'll need** + Bachelor's Degree in an industry-related Engineering or Project Management field and 2-4 years of hands-on + Telecommunications industry-specific experience, or combination of education and experience is required; + Proven leadership in a cross functional team environment; + Strong negotiator and consensus builder; + Commitment to technology-driven process improvement; + Proficient word processing, spreadsheet, database, Internet and cloud-based computer skills are required. Working knowledge of Google suite of applications strongly preferred; + Travel is required. **Core Competencies:** + Teamwork and Servant leadership + Complex problem solving and critical thinking + Exemplary communication skills, both written and verbal Openness to change + Ability to develop and maintain relationships + Meticulously Organized + Self-motivated and driven **The wage range for Operations Director is $140,000.00** **- $170,000.00** **.** **Why work with us** Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind. **Building stronger solutions together** Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Company views employees as our most valuable asset, and the key to our success. We are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves. Community involvement, employee empowerment, and strong relationships make The Weitz Company a great place to work. The Weitz Company is seeking an Operations Director for our Aviation team. Flexibility with weekly business travel is required up to 75% for this position. This candidate will need to have the capabilities to work efficiently from remote offices, projects or client locations to support business objectives. The Director of Operations oversees all business unit construction operations and manages assigned Project Executive(s), Senior Managers and personnel working within the industrial unit. Personnel reporting to the Director of Operations will be located in multiple locations including Weitz offices throughout the U.S., stationed on jobsites and remotely. This position plays a key role in the creation of a business unit strategic growth plan and identifying how to successfully execute the plan while recognizing continuous improvement opportunities. The Director of Operations reports to the Business Unit Leader. What You'll Do Every Day: Ensure all projects are successful in developing a strong safety culture, performing at the expected level of quality and profitability, meeting client needs and tracking on or ahead of schedule Partner closely with business development teams to identify pursuits, provide direction in line with the strategic plan and maintain new and existing business relationships Oversee and provide insight throughout a project (business development initiative to project closeout), to include: preconstruction efforts, buyout process, project schedule, project plan, contract terms and budgets, prime contract terms and obligations, change order/subcontracts/purchase order negotiations and project closeout Collaborate with business unit leadership to identify qualified staff for project(s) and gaps for future growth; manage the recruitment and hiring of talented staff to fill identified gaps Identify training gaps and opportunities for operations staff Ensure project goals are executed and achieved; high morale and commitment is built; and quality programs and initiatives are implemented Collaborate with Business Unit Leader to create and implement annual operating plan and strategic growth plan Accept overall responsibility of risk management and mitigation for business unit construction operations Drive value engineering and identify scope reduction opportunities Lead dispute resolution process among subcontractors, vendors, architects and owners Create and foster working relationships with all personnel involved throughout all phases of the construction process Lead a team by example through motivation, professionalism, providing clear vision and direction, proposing and implementing change and developing/mentoring direct reports Delegate tasks/responsibilities as appropriate for development; recommend disciplinary action when necessary; oversee job assignments; recommend promotions Perform other duties as assigned What We're Looking For: Education: An industry related bachelor's degree is required. An equivalent combination of education and experience will be considered. Experience: A minimum of fifteen (15) years of construction project management experience is required. Proven successful strategic execution, implementation of business unit and/or companywide initiatives, and successful leadership of a team is also required in this role. LEAN principles experience is desirable. OSHA 10 or 30 preferred, or the willingness to obtain upon hire. A strong understanding of LEAN IPD principles including Target Value Delivery is highly desirable. Skills: A qualified candidate will demonstrate firm judgment and communication skills while showing strong leadership, successful strategy execution, business acumen, mentoring and decision-making abilities. This role should also effectively resolve conflicts, network with clients and have a high degree of self-motivation. Technology: Proficiency in basic computer software programs such as Microsoft Word, Powerpoint, Excel, and Outlook. Employee should have solid experience with project management/scheduling software (JDE, Procore, Bluebeam, scheduling software, etc.) What We Offer: Competitive Pay Rewarding Bonus Program Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings Employer-Paid Short- and Long-Term Disability Programs Employer-Paid Life Insurance Generous Paid Time Off Provisions 401K Retirement Savings Plan with Company Match Tuition Reimbursement Fully Paid Parental Leave Voluntary Products Including: Critical Illness Insurance and Accident Insurance Corporate Wellness Program with Wellness Time Off and Rewards Visa sponsorship is not available for this position at this time. The Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of the Company without a prior written search agreement will be considered unsolicited and the property of the Company. Please, no phone calls or emails. The Company is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment (minorities, females, veterans, individuals with disabilities, sexual orientation, gender identity, or other protected categories in accordance with state and federal laws). The Company is a drug and alcohol-free workplace and background checks are required if applicable. Click here to review our Privacy Notice. #LI-MJ1

Director of Hotel Operations Restaurant + Hotel is Exempt WHO YOU ARE You are a hospitality leader whose story starts in food and beverage-someone who learned early on that the heartbeat of a great hotel often begins in its kitchen and carries through every guest experience. You know how a well-timed greeting can feel like good service, but how a perfectly executed plate can feel like love. You understand that dining, design, and detail are all part of the same conversation-and that every sensory touchpoint matters. You've built your career from the ground up, mastering both the art of service and the discipline of operations. You can walk the restaurant floor and feel its rhythm, collaborate with an Executive Chef on a menu that tells a story, then turn around and lead a meeting on labor targets, guest satisfaction, or preventive maintenance. You know how to balance creativity with consistency, intuition with analytics, and hospitality with profitability. Your leadership style is grounded in humility and presence. You work shoulder to shoulder with your team-mentoring, coaching, and sometimes running food or greeting guests yourself-because you believe the best leaders lead from within, not above. You're equally at home in the dining room, the front desk, or a back-of-house hallway, because to you, every corner of the hotel contributes to the guest experience. You're drawn to spaces that blur the line between neighborhood gathering place and refined destination-places that feel both local and elevated, where hospitality is heartfelt and every detail feels intentional. For you, success is not just measured in revenue or check averages-it's in the feeling guests take with them when they leave, and the pride your team feels in creating it. At Surety Hotel, you'll bring that same blend of heart, precision, and operational grit to every department-from guest services and housekeeping to engineering and food & beverage. You'll be the connective thread between vision and execution, ensuring that every moment, every plate, and every stay reflects the unapologetic spirit of Des Moines and the thoughtful craftsmanship that defines Aparium. THE ROLE The Director of Operations is the operational heartbeat of Surety Hotel, partnering closely with the General Manager to oversee the rhythm, performance, and soul of the property. This role ensures every department-from guest services and housekeeping to engineering and food & beverage-operates in sync, creating experiences that are seamless, intentional, and unmistakably Des Moines. Rooted in a strong food and beverage background, this leader brings an innate understanding of how a great meal, a genuine conversation, or a perfectly timed gesture can define a guest's stay. You'll collaborate closely with the Executive Chef to elevate culinary and service excellence across the hotel's restaurant, bar, and event spaces, ensuring that what happens at the table complements what happens throughout the guest journey. This is a role for someone who thrives equally on the floor and in the boardroom-someone who can interpret a P&L in the morning, jump behind the host stand or service line in the afternoon, and inspire their team at lineup that evening. You'll provide both strategic direction and hands-on support to department heads in F&B, Front Office, Housekeeping, Engineering, and Events, aligning performance with Aparium's values of authenticity, craft, and connection. At Aparium, leaders work side by side with their teams-coaching, supporting, and holding one another accountable to high standards and shared success. You'll cultivate trust and collaboration across departments, building a culture where creativity and ownership thrive, and where every associate feels part of something meaningful. You'll also serve as a key member of the Executive Committee, working closely with the General Manager and Aparium's home office team to drive operational strategy, financial performance, and long-term growth. Above all, you'll protect and elevate the guest experience-ensuring every stay, every plate, and every interaction reflects the hotel's purpose, the city's spirit, and the Aparium way of thoughtful, unscripted hospitality. HOW YOU WILL LEAD You lead from the floor, not the corner office. You're the kind of leader who grabs an apron when service gets busy, joins a property walk with your engineering lead, and never misses a chance to thank a housekeeper by name. You understand that real hospitality starts with presence-and you show up for your team in ways that matter. You listen first and act with intention. You build trust through transparency, setting clear expectations while giving your team the freedom to make decisions that delight guests. You see feedback as a form of care, and you deliver it with the same thoughtfulness you expect your team to extend to guests. You believe collaboration is the secret ingredient to great operations. You work shoulder to shoulder with the Executive Chef, ensuring that what's plated in the restaurant aligns with what's promised in the guestroom: a consistent, soulful expression of the brand. You empower your department heads to lead with confidence, aligning their efforts around shared goals that drive both experience and profitability. You stay grounded in the details but never lose sight of the big picture. You know the data, you read the numbers, and you connect them to the human side of the business-recognizing that strong financial results are the byproduct of inspired teams and genuine guest connections. You bring out the best in people. Through mentorship, honest communication, and everyday example, you shape a culture that's inclusive, curious, and full of heart. You set a tone that's calm under pressure, gracious in challenge, and proud of what's created together. At Surety Hotel, you'll lead with the confidence of experience and the humility of service-championing a workplace that feels like family, a hotel that feels like home, and a team that lives the Aparium belief that the best hospitality is personal, purposeful, and deeply human. WHAT YOU WILL DO * Oversee the daily rhythm of Surety Hotel, ensuring every department-from guest services and housekeeping to engineering and food & beverage-operates with precision, pride, and purpose. * Partner closely with the General Manager to craft and execute operational strategies that balance guest satisfaction, team engagement, and financial performance. * Lead and mentor department heads across Food & Beverage, Front Office, Housekeeping, Engineering, and Events, creating a culture of accountability, collaboration, and creativity. * Work side by side with the Executive Chef to elevate culinary and beverage programming, ensuring every outlet reflects the hotel's soul and Surety's unique sense of place. * Champion excellence in service by being a visible presence across the property-joining pre-shifts, walking the floor, engaging guests, and supporting your team wherever needed. * Ensure operational efficiency and fiscal responsibility through careful management of labor, costs, and budgets, driving profitability without compromising quality or culture. * Collaborate with the Sales & Events teams to deliver seamless group, catering, and banquet experiences that feel personal, polished, and true to Aparium's approach to hospitality. * Partner with People + Culture to attract, train, and retain exceptional talent, building a team that embodies curiosity, pride, and authentic hospitality. * Uphold the highest standards of cleanliness, safety, and facility care, ensuring every space-from guestroom to restaurant to rooftop-reflects the attention and integrity of the brand. * Monitor key performance indicators (KPIs) such as guest satisfaction, profitability, and employee engagement, using data to inform decisions and storytelling to inspire results. * Foster open communication across all levels of the operation, ensuring your team feels heard, supported, and connected to the hotel's mission. * Contribute as a core member of the Executive Committee, helping to shape strategic direction, strengthen culture, and drive continued innovation within the property and the Aparium portfolio. * Protect and evolve the guest experience-championing thoughtful, unscripted service that feels uniquely personal, inherently local, and unmistakably Aparium. WHAT YOU WILL NEED * A foundation built in food & beverage operations, with a deep understanding of how culinary and service experiences shape a guest's connection to place. * Proven success leading multi-outlet operations in hotels or independent restaurants, with at least five (5) years of progressive leadership experience in lifestyle, boutique, or design-forward hospitality. * A natural ability to balance strategy and execution-comfortable leading an executive meeting in the morning, then walking the dining room or greeting guests in the evening. * Strong financial acumen, with experience managing budgets, P&Ls, and cost controls while keeping people and experience at the center of every decision. * Exceptional interpersonal and communication skills; you inspire trust, invite collaboration, and know how to lead with both empathy and accountability. * A track record of developing teams through mentorship, recognition, and honest feedback-helping people grow into their full potential. * A genuine appreciation for Des Moines-its culture, creativity, and resilience-and a passion for creating experiences that honor its spirit. * Comfort with the dynamic nature of hospitality: weekends, holidays, and the occasional long day that comes with leading a property that's always alive. * A humble confidence and curiosity that drives you to keep learning, keep improving, and keep showing up for your team and your guests. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a highly experienced and strategic Director of Operations to oversee and enhance client relationships, operational efficiency, and service delivery within our organization. The ideal candidate will be a results-driven leader with extensive experience in BPO operations management, strong problem-solving abilities, and a commitment to customer satisfaction. This role requires a proactive approach to strategic planning, team leadership, and performance optimization. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Build and maintain strong relationships with clients to understand their needs and ensure expectations are met. Develop and implement strategies to enhance client satisfaction and operational efficiency. Establish and monitor key performance indicators (KPIs) to track and improve service delivery. Oversee the daily operations of the call center to ensure smooth workflow and optimal client services. Ensure all operations comply with organizational policies and industry regulations. Identify and implement process enhancements to improve efficiency and service quality. Lead and mentor a team of managers, supervisors, and call center agents to ensure high performance. Ensure staff receive ongoing training and development to maintain performance excellence. Foster a positive work environment and promote high levels of employee engagement and morale. Work closely with clients to understand their needs and ensure their expectations are met. Maintain effective communication with stakeholders to keep them informed of operational performance and initiatives. Manage escalated issues and provide effective solutions to ensure customer satisfaction. Develop and implement crisis management plans to handle emergencies and minimize disruptions. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Associate's or Bachelor's degree in Business Administration, Operations Management, or a related field. At least 5 years of experience in operations management, preferably within a BPO environment. Proven experience in leading and managing teams in a dynamic, high-performance setting. Strong understanding of BPO industry standards and best practices. Expertise in operational management principles and efficiency optimization. Deep understanding of customer service principles and best practices. Excellent verbal and written communication skills. Strong problem-solving and decision-making skills. Ability to work effectively as part of a team and manage interpersonal relationships. Demonstrated leadership skills, including the ability to motivate and mentor staff. Ability to adapt to changing environments and manage change effectively. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Role OverviewSodexoMagic is honored to partner with Unity Point Health as together we pursue their Mission to Empower patients to achieve their best health. It is an exciting time to join Sodexo's Leadership team, and if you are energized by improving the lives of the people we serve, then it is a fantastic time to be part of this dynamic partnership. SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin "Magic" Johnson and Sodexo. This strategic alliance enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve. For almost 20 years, we have provided top-level food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges, universities and aviation lounges. Sodexo is seeking an Environmental Services / Custodial Operations Manager 3 to support Unity Point at the main location in Des Moines, IA. The ideal candidates will have a strong management background in Custodial management, preferably in Hospital or Healthcare operations. he best qualified candidate is a EVS professional who enjoys working alongside other healthcare leaders and the community to provide best practice in environmental services that will deliver excellent patient care to those we serve. The Enviromental Services Operations Manager 3 provides leadership for both their management and hourly teams to drive best practice by using the Sodexo systems and tools to ensure all areas of the hospital are clean. This position works closely with Hospital leadership, the community, and the other hospital departments to create strategic plans for the EVS departments that align with Mission, Vision and Values of Unity Point Health. This individual is responsible for the execution of hospital cleaning programs to include all areas of the hospital. The position will use Sodexo tools and processes and integrate them with patient experience program at Unity Point to create an environment that drives patient satisfaction and meets the regulatory requirements for maintaining a clean and safe facility. As a team Sodexo leaders will work with the staff of Unity Point to drive staff and patient engagement, while working with leadership both inside the department and within the hospital. What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; and/orsupport a diverse and inclusive workforce. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringexperience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;strong leadership skills and can drive program compliance and reach project target dates of completion;ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;experience effectively managing projects within agreed upon timelines;a results and safety-driven mindset;in-depth knowledge of housekeeping systems and procedures;experience with vendor and contract management, as well as union and contract negotiations;experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services