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Operations manager jobs in Puerto Rico

- 167 jobs
  • Nursery Operations Site Manager

    Syngenta Group 4.6company rating

    Operations manager job in Puerto Rico

    Syngenta Seeds is one of the world's largest developers and producers of seed for farmers, commercial growers, retailers and small seed companies. Syngenta seeds improve the quality and yields of crops. High-quality seeds ensure better and more productive crops, which is why farmers invest in them. Advanced seeds help mitigate risks such as disease and drought and allow farmers to grow food using less land, less water and fewer inputs. Syngenta Seeds brings farmers more vigorous, stronger, resistant plants, including innovative hybrid varieties and biotech crops that can thrive even in challenging growing conditions. Syngenta Seeds is headquartered in the United States. Job Description The Puerto Rico Operations Manager provides comprehensive leadership and strategic oversight of all seed development and production operations in Puerto Rico, encompassing nursery operations, farming systems, seed logistics, and regulatory compliance. This role drives integrated operational excellence across breeding nurseries, field production, seed processing, and distribution while ensuring the highest quality standards, regulatory compliance, and sustainable practices to support corn and soybean seed development for North American markets. Accountabilities: Lead and direct the Regulatory and Risk Manager, Seed Logistics Manager, Farming Systems Manager, and Nursery Design Manager to achieve end-to-end operational excellence across all Puerto Rico seed development and production activities to deliver high-quality while meeting timelines Establish strategic direction and operational priorities for the Puerto Rico site, ensuring alignment with North America Seeds Development objectives and business goals through coordinated planning with all direct reports Provide leadership development and strategic guidance to all direct reports while ensuring technical training delivery across operational areas on regulatory, quality, safety, and operational procedures through appropriate team managers Drive cross-functional collaboration and integration across all managed teams to optimize workflow efficiency, eliminate operational silos, and ensure seamless execution from breeding through customer delivery Develop, manage, and monitor the overall Puerto Rico site budget, including capital expenditures, operational costs, and resource investments across all functional areas while ensuring cost optimization and financial accountability through collaboration with all direct reports Monitor overall site performance metrics and KPIs, identifying improvement opportunities and implementing corrective actions through appropriate team managers to achieve operational targets Represent the Puerto Rico operations in senior leadership meetings, providing strategic input on operational capabilities, resource needs, and business development opportunities Lead organizational change management initiatives across the site, ensuring effective communication, stakeholder buy-in, and successful implementation of new processes or technologies Develop and maintain strategic partnerships with key external stakeholders including government agencies, industry partners, and service providers to support operational objectives Oversee talent management and succession planning for all direct reports and key personnel, ensuring leadership development and organizational capability building Ensure site-wide compliance with corporate policies, safety standards, and operational procedures while maintaining accountability for overall risk management across all functional areas Coordinate with other regional operations and corporate functions to share best practices, standardize processes, and leverage organizational synergies for operational improvement Lead crisis management and business continuity planning for the site, ensuring coordinated response capabilities across all operational functions during emergencies or disruptions Qualifications Required: The role requires a bachelor's degree in agronomy, plant science, or related field, with 5-8 years of experience in agricultural operations, preferably in seed production or plant breeding environments. Desired: Strong leadership capabilities in overseeing, motivating, and developing employees while effectively resolving conflicts, delegating responsibilities, and fostering collaborative relationships across nursery teams and other site functions. Excellent collaboration abilities when working with diverse teams, including breeders, regulatory bodies, HSE teams, and quality assurance groups, to achieve organizational objectives and maintain operational excellence across multiple site locations. Requires advanced project management capabilities to handle complex, overlapping activities with tight timelines while ensuring adherence to multiple operational, regulatory, and compliance protocols simultaneously. Strong analytical skills to leverage metrics, KPIs, and analytics for monitoring performance, identifying operational trends, and making informed strategic decisions that translate insights into actionable improvements and system optimizations Additional Information What We Offer: A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. Full Benefit Package (Medical, Dental & Vision) that starts your first day. 401k plan with company match, Profit Sharing & Retirement Savings Contribution. Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits. Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: ******************************************* Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. WL: 5A #LI-ONSITE
    $54k-64k yearly est. 57d ago
  • District Manager

    Ecolab Inc. 4.7company rating

    Operations manager job in Bayamn, PR

    As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource. Nalco Water, an Ecolab company, is seeking a District Manager to join its industry-leading sales team. You will be responsible for coordinating, supervising, and maintaining relationships with clients assigned to your District, ensuring that committed products and services are delivered on time. You will oversee your team to ensure tasks are executed properly and do everything necessary to meet assigned sales and margin budgets. This position is being recruited in Panama, Guatemala, and Puerto Rico What's in it For You: * Join a growing company that provides a competitive base salary, bonus structure, and benefits * Company vehicle and mobile phone * Long-term career opportunities in service, sales, or management * Access to the most innovative training programs in the industry * Support from a dedicated technical service team * A culture that prioritizes safety first, including training and personal protection * Pride in working for a company that delivers clean water, safe food, abundant energy, and healthy environments What You Will Do: Administration: * Drive own or company vehicle * Lead a work team Field Work: * Visit current clients and seek new prospects * Generate proposals and validate them within the division Internal and External Clients: * Organize team schedules and agendas * Prepare activities in case of client contingencies Information, Objectives, and Values: Focus on margins and results Decision-Making: Carry out structured tasks based on established standards General Duties: * Ensure compliance with standards and procedures relevant to your area of responsibility * Guarantee adherence to service norms and commitments * Ensure proper attention to client needs at all times * Review daily results * Ensure excellence and quality control * Manage assigned client portfolio within the district * Review commercial and operational tasks of your team * Maintain strong relationships with key client and company stakeholders Clients: * Receive and visit clients * Maintain ongoing contact with potential clients * Review portfolios and verify efficient client service, directly or through your team * Seek and attract new clients Results: * Set short- and long-term goals * Establish goals for your team and ensure compliance * Control margins * Guarantee sales and margin results for your District Requirements: * Bachelor's degree in Chemical Engineering (mandatory) * Minimum 5 years of experience leading teams * 10 years of successful experience in technical sales or field sales support in chemical industries, water treatment, production processes, or related fields (mandatory) * Advanced English (mandatory) * Intermediate MS Office skills (mandatory) * CRM tools experience (mandatory) * Availability to travel across Central American and Caribbean countries most of the time (mandatory) Preferred Qualifications: * Water treatment or specialty chemical industry experience * Extensive knowledge of boilers, cooling towers, and wastewater treatment systems * Intermediate Power BI skills About Nalco Water: In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
    $59k-69k yearly est. Auto-Apply 14d ago
  • Region Manager

    Steris 4.5company rating

    Operations manager job in San Juan, PR

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Region Manager is responsible for the sale of consumable products in the Life Sciences industry (pharma/biopharma, medical device, and related industries) within an assigned geographic region. Working with sales leadership to develop strategies for achieving commercial targets, they also directly manage and coordinate activities of their sales team to meet planned goals and objectives. What you will do as a Region Manager Business Management Facilitates the development and expansion of the region's business by initiating and nurturing key relationships and associations in the Life Sciences industry. Monitors and reports market trends to appropriate internal partners and implements region strategies to capitalize on all opportunities. Identify top prospects, projects, and opportunities and ways to improve productivity and drive continuous improvement in the sales process. Comply with the spirit and letter of laws, government regulations, and company policies. Achieving Financial Objectives Develops and clearly communicates business strategies. Drives activities to achieve financial targets for the region and/or assigned territories. Participates in setting pricing strategies using established policy guidelines. Manages time, travel, expenses, and sales activities to maximize effectiveness. Customer Focus Ensures customer needs are communicated and interpreted into all facets of organizational structure. Interacts regularly with other functional leaders to ensure process improvements are implemented effectively. Assures that all direct reports are trained properly and can deliver an integrated, customer solution presentation. Employee Development Creates an environment which encourages self development, creative thinking and problem solving. Coaches the team to leverage their role to ensure positive team selling relationships. Identifies training and educational needs of their region; assures information, resources, education, support are provided to the team through various support functions. Uses all available tools and techniques to develop and communicate vision. Recruits, interviews, and selects individuals matching the profile of the respective STERIS job description. The Experience, Skills and Abilities Needed Required Bachelor's degree required Sales experience in the pharmaceutical or life sciences market with responsibility for multiple products Managerial experience within performance reviews, training, and succession planning, etc. Proficiency with Microsoft Office and Customer Relationship Management Software Must have a valid driver's license, passport, and the ability to travel internationally (40-50%) Bilingual (fluent in Spanish, Advanced English) to communicate with Customers and global STERIS team Preferred Bachelor's or Master's degree in Chemistry, Biology/Microbiology, Pharmaceutical Science, or Engineering Significant sales support skills and experience including dealing with complex multifaceted sales situations effectively utilizing a team approach - strong leadership, matrix organization management, interpersonal, communication, organization, and presentation skills Skilled in motivating diverse teams, fostering accountability, and building resilience Coaching, providing feedback, developing talent Excellent communication and negotiation skills High emotional intelligence and adaptability in a fast-changing industry Skilled in setting KPIs, monitoring progress, and adjusting strategies What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: Base Salary + Incentive Compensation Program Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement) Cell Phone Stipend Flexible Time Off + 9 Corporate Holidays Per Year Excellent Healthcare, Dental, and Vision Benefits Healthcare and Dependent Flexible Spending Accounts Long/Short Term Disability Coverage 401(k) with a Company Match Parental Leave Tuition Reimbursement Program Additional Add-On Benefits/Discounts Opportunities for Advancement in a Stable Long-Term Career Pay range for this opportunity is $105,400.00 - $136,400.00. This position is incentive plan eligible, at target earnings of $45,000 - $55,000, depending on performance. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
    $105.4k-136.4k yearly 1d ago
  • Group Manager, Residential Installation Operations, GM Energy

    General Motors 4.6company rating

    Operations manager job in San Juan, PR

    **GM Energy** is building a best-in-class installation ecosystem to support the next generation of home energy products. As the Group Manager, Home Product Installation & Interconnection, you will define and execute the strategic approach for how GM Energy delivers residential installations across a diverse national network of certified installers, turnkey providers, and customer-selected electricians. In this role, you will shape the operational model that enables speed, quality, and customer confidence, from installer onboarding and market enablement to in-flight performance, compliance, and long-term network health. You will work across GM Policy, Energy Sales, Business Development, Product Development, and Customer Care to eliminate friction points, reduce barriers to EV adoption, and ensure GM customers experience a level of service and support unlike anything in the market. This position is a unique opportunity to architect the systems, standards, and partnerships that will scale GM Energy's residential installation footprint nationwide - reshaping the way customers interact with energy at home, in their vehicles, and across the grid. **Why Join GM Energy?** This is an opportunity to shape the future of energy solutions and customer experience at GM. You will lead a team that directly impacts operational efficiency, installer success, and customer satisfaction and market development in a rapidly growing sector. **Responsibilities:** **Team Leadership & People Development** + Lead and develop a team responsible for installer onboarding, enablement, compliance, and continuous improvement. + Set clear goals, measure performance, and create accountability across multiple workstreams. + Foster a culture of transparency, collaboration, and innovation. **Installer Onboarding** + Oversee certification, quality verification, and performance benchmarking for new installers. + Ensure adherence to GM Energy standards for speed, craftsmanship, and customer satisfaction. + Maintain onboarding SOPs and quality metrics to ensure consistency and scalability. **Installer Enablement** + Identify priority markets, AHJs, MSAs, and utility partners to accelerate installer readiness. + Partner with internal teams to streamline application and permit packets, escalation pathways, and utility engagement. + Manage installer resources within Salesforce Experience Cloud and improve support workflows to reduce call center volume. **Installer Compliance & Performance Management** + Monitor installer SLAs, cycle times, CSAT, and adherence to contractual requirements. + Drive timely resolution of escalations across active installs and pipeline jobs. + Maintain network health dashboards, lead monthly MORs and QBRs, and partner with purchasing on compliance. **Continuous Network Improvement** + Identify systemic issues through data trends across onboarding, performance, compliance, and customer feedback. + Design and deliver training, education, and compliance programs for internal and external partners. + Drive initiatives that improve installer engagement, reduce cancellations, and enhance customer decision-making tools. **Required Skills & Competencies** + Leadership excellence, including people development, delegation, and team accountability. + Technical fluency in electrical systems, home energy installations, interconnection requirements, EVSE, solar, and energy storage. + Knowledge of AHJ permitting, utility interconnection, and applicable safety codes. + Strong analytical abilities with experience identifying trends and implementing operational improvements. + Effective communicator able to translate technical concepts for diverse audiences including electricians, utilities, policy partners, and executives. + Ability to manage multiple priorities in a fast-paced environment. **QUALIFICATIONS** + Bachelor's degree in Electrical Engineering, Construction Management, or related field preferred. + 7+ years of experience in energy, distributed energy resources, electrical installation, or related industries, with 3+ years in a leadership or indirect leadership role. + Experience managing installer or subcontractor networks, compliance programs, and customer experience initiatives. + Ability to work in Salesforce, Excel, and data visualization tools; capable of defining KPIs, SLAs, and reporting standards. + Understanding of revenue models for energy products, installation services, O&M, and grid or third-party ownership programs **Compensation:** **The expected base compensation for this role is:** **$149,500 - $229,100** **. Actual base compensation within the identified range will vary based on factors relevant to the position.** **Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.** **Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.** **\#LI-HM1** **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $67k-84k yearly est. 2d ago
  • Manager Food Operations I

    The Walt Disney Company 4.6company rating

    Operations manager job in San Juan, PR

    Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today. **Responsibilities :** + Manage all Galley staff and oversee operation of all galleys and food outlets + Coordination of all food offering including group offerings and special requests + Oversee proper preparation of special dietary meals and food allergies for Guests and Crew + Monitor all Culinary standards, inventory and cost control + Complete random food and menu audits + Maintains close relationship with shore side F&B management team + Ensure Disney Cruise Line and USPH Sanitation requirements are met in all galleys and food store rooms + Responsible for setting Departmental goals + Maintain Operating Guidelines and OJT material for areas of responsibility and revise as necessary + Ensure facilities and equipment are maintained and in good working order + Inventory control (par levels turnover and replenishment) + Monitoring/Implementation of garbage separation and disposal procedures + Monitor handling, maintenance, and reordering of operating equipment + See that hazardous materials are used and stored properly in operations under their control, including regular inventory and availability of MSDS + Facilitate department meetings + Provide leadership for all direct reports; Responsibilities include, but are not limited to: + Managing personnel files + Review and approve all renewal contracts before distribution + Conducting performance reviews, including discipline as needed + Ensuring Project Onboard compliance + Monitoring STAR, while making necessary corrections + Onboard training, new hire and ongoing + Succession planning + Crew recognition and communication **Basic Qualifications :** + Minimum five years experience in high volume galley/F&B operation + Certified Executive Chef or equivalent degree in Culinary Arts + College education or equivalent industry experience preferred + Ship experience preferred + Excellent working knowledge of food and beverage products, services, and equipment + Demonstrated ability to calculate cost potentials/projections and understands the impact on budget + Technical and functional understanding of the ship based food and beverage operation + Excellent verbal and written communication skills + Strong interpersonal communication skills + Proficient in Microsoft Office and Outlook **Additional Information :** This is a **SHIPBOARD** role. You must: + Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel + Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan + Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control + If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations Your Responsibilities: + Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this) + Complete a pre-employment medical + Obtain a criminal background check + Bring approved work shoes ** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination. **Job ID:** 1250075BR **Location:** United States **Job Posting Company:** "Disney Cruise Line" The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
    $47k-83k yearly est. 20d ago
  • Project & Contract Operations Manager

    Legends Global

    Operations manager job in Puerto Rico

    Job SummaryASM Global the leader in privately managed public assembly facilities, has an excellent opening for an Operations Project & Contract Manager at the Coliseo de Puerto Rico. The position is responsible for overseeing, conducting, and developing operations tasks, multidisciplinary scopes of works, bid/procurement processes, manage projects schedules, and coordinate people to ensure that operations run smoothly, needs delivered on time, and produce the desired results within assigned budget. This position must have the ability to work effectively with ever-changing priorities and/or situations and reports directly to the Operations Manager.Essential Duties: Develop multidisciplinary scopes of works (electrical, civil, mechanical, among others) to guarantee that capital and operational improvements are completed. Provide leadership and direction for day-to-day operations over a team of employees and contractors to meet demands of both external and internal customers. Provide leadership and direction to ensure that all projects are delivered on time, within specifications and within budget. Develop execution plans for maintenance: preventative and reactive, troubleshooting, and repairs of the building's equipment. In charge of all calls related to operations events or urgent needs. Manage services contracts. Support other managers to gather operation's needs, design and execute an operational plan. Assists with the training and development of the operations staff and equipment's end users. Coordinate and communicate with staff to ensure smooth operation between shifts and proper handoff of operation. Manages the beginning and end-of-shift report capturing and communicating key services, safety, and equipment issues. Complete procurement process for building supplies, services, and emergencies. Develop project scopes and objectives, involving all relevant stakeholders, and ensuring Technical Feasibility. Procures projects through both bid and negotiated processes ensuring compliance with company policies. Generate, manage, and control projects' documents Ensure resource availability and allocation Develop a detailed project plan to track progress Report and escalate to management as needed Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation Other duties as assigned. Supervisory ResponsibilitiesDirectly supervise employees in the Operations Department. Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Required QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree (BS) from four-year college or university, Mechanical Engineering degree preferred Three to five years of related experience in a similar position or equivalent combination of education and experience Strong knowledge in facility capabilities, industry terminology, drawings, event related services and technical requirements of HVAC, Mechanical and Electrical systems. Experience in operational and or construction management and contract administration required Experience in building maintenance concepts and procedures Excellent verbal, written and interpersonal skills essential Demonstrated technical knowledge of construction management is required Good analytical skills, including ability to lead, facilitate, plan, document and organize Ability to read and understand multidisciplinary drawings and sketches Customer Focus - is dedicated to meeting the expectations and requirements of internal and external customers Organized - can marshal resources to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently. Must display sense of urgency, ability to work under pressure, with attention to details Must be able to work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) workdays and extended numbers of days Must be able to operate a forklift and other industrial equipment Team Player - Creates strong morale and spirit within team; shares wins and successes; fosters open dialogue; creates a feeling of belonging in the team. Familiarity with OSHA, ADA and related state and federal regulations required Assess situations exercising decision-making authority Must be able to speak, read, and write Spanish and English Solid organizational skills including attention to detail and multi-tasking skills Proficient in MS Office Word, Excel, Power Point and Outlook Knowledge in Construction Management System (desired) ASM Global is an Equal Opportunity/Affirmative Action employer, and encourage Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
    $50k-70k yearly est. Auto-Apply 60d+ ago
  • Hs Operational Manager

    Boys & Girls Club 3.6company rating

    Operations manager job in San Juan, PR

    GENERAL DESCRIPTION: Responsible for operations of the Head Start Program including facility management, information systems, transportation, and property. Supervises and ensures that the Performance Standards and regulations are met and that agency facilities and operations are effective and efficient; works closely with Head Start managers to coordinate agency operations; responsible for meeting Head Start Performance Standards and following the agency policies and procedures. TASKS AND ESSENTIAL JOB RESPONSIBILITIES: Works with the managers and coordinator to ensure that facilities, transportation, food service, technology resources, and center operations are effectively and efficiently managed and meet the Head Start Performance Standards, all regulations and policies and procedures. Responsible for contract development and management. Explore and research facility opportunities. Negotiate leases and contracts, also responsible for the oversight of tenant leases. Prepare and coordinate job bids, repair costs and estimates. Assess facility needs: monitor, evaluate and prioritize Facilities Tracker Requests, determining assignments/scheduling and when requests need to be contracted out. Ensure facilities/equipment is appropriately maintained, schedule and coordinate repairs with Facilities Technicians/Assistants, and/or subcontractors (electrician, plumber, locksmith, etc.) Maintain records and documentation for all contracts (tenant leases, facility lease, inter-agency agreements, construction projects etc.) and jobs, projects and equipment. Coordinate facility construction, renovations and playground development. Establish and maintain professional working relationships with vendors, agency funders, tenants, and the business community. Management of requests and needs related to information technology systems Regularly monitor functional areas (facilities, playgrounds, food service, transportation and information technology systems) to assure compliance with Head Start Performance Standards, local, state and federal regulations. Work with program managers to plan, organize and supervise day-to-day program operations; monitor quality, resolve challenges and continuously seek opportunities for improvement. Facilitate the Facilities Committee. Responsible for the operation's material inventories and their distribution to the operation. Monitors the inventory of site materials, supplies, and equipment; places orders for the center. Assesses current and future facility needs; makes recommendations to the Head Start Director. Development and implementation of the operational inkind plan Submits monthly the in-kind contributions, volunteer report and all program activities. Maintains accurate and complete volunteer files. Ensures volunteers working ten hours or more per month are referred to Human Resources for background screening and TB Testing. Development of the operational and programmatic calendar Establishes and maintains property records in accordance with organizational regulations and policies. Prepares annual property inventories and submits the corresponding reports Certifies the deregistration and registration orders to the program property registry Manage data platforms related to head start program operations Mobilize community resources and partnerships and work with other organizations in the community to foster collaboration as defined by the Office of Head Start. Strategic leadership and innovative programming to meet the needs of children and families in alignment with Head Start and organizational objectives. Coordinate with leadership team on operational aspects of all school events Assists in the development and implementation of the annual training plan, including pre-service, in[1]service, T/TA, and ongoing training requirements Perform other related duties as assigned by the HS/EHS Director. SUPERVISION EMPLOYEE DEVELOPMENT: Establishes action plans that encourage the development of its employees (behavior and performance), especially its key talent PERFORMANCE REVIEW: Complete performance appraisals on time and correctly identify your employees' areas of strength, opportunity, and development ORGANIZATIONAL ENVIRONMENT AND CULTURE: Ensures a positive work environment in which commitment, resources, collaboration and recognition are encouraged COMMUNICATION: Effectively communicates expectations, needs, critical situations, organizational objectives and the role of your team in meeting them PERFORMANCE MANAGEMENT: Effectively management situations of poor performance. Take required disciplinary action, in an objective and fair manner, following Program Policies and Procedures and EEO requirements. This includes requirements involving the Head Start Policy Council in employee hiring and termination as outlined in Performance Standards 45 CFR 1304, Appendix A. SUSTAINABILITY: Hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports. EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED: Bachelor's Degree in business management field or a combination of a Bachelor's Degree in an unrelated field and relevant experience. Minimum of three years professional level management and supervision of a department or agency. Knowledge and experience in business and human resource practices. At least three years' experience working with diverse families in low income communities on health and wellness interventions, including evidence-based strategies to reduce health disparities, with supervisory responsibilities Background and understanding of child preventative health, including EPSDT requirements for children 0-5 Bilingual Required- translation and interpretation (language(s) - program specific). Maintain certification in CPR and First Aid. Physical exam and background checks are required for this position. Travel required locally or long-distance up to 10% of the time for work-related meetings and functions. Must have a valid driver's license and reliable transportation. Ability to interact effectively with people from diverse backgrounds Strong leadership skills with excellent written and oral communication skills. Ability to communicate effectively, verbally and in writing Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation Must be honest, dependable and able to meet deadlines Self-motivated and able to work independently PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: Ability to sit most of the time with some bending and reaching. Ability to stand, walk, and bend periodically. Ability to engage in repetitive movement of wrists, hands, and fingers - typing and/or writing. Ability to work frequently at close visual range (i.e. preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading). Ability to receive and respond to oral communication. Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. Work is generally performed in an office environment. Noise level in the work environment is moderate to occasionally loud (examples: business office with computers and printers, light to moderate traffic, human voices). Standard office equipment generally used includes: Telephone Personal Computer (monitor, keyboard, and mouse) or Tablet Printer/Photocopy Machine Calculator May be required to operate a motor vehicle during the course of duties. ORGANIZATIONAL VALUES: Empathy: We believe in showing love and compassion to all of our beneficiaries and in everything we do. We work hard to ensure respect, solidarity and purpose and we are dedicated to a sense of mutual service based on a deep sense of empathy Inclusion trust: We learn from those most affected by the poverty. We develop opportunities with them at the center of what we do. We discover the needs for being able to design and implement the right solutions at scale. Ethical Transparency: Our mission to eradicate poverty infantile in Puerto Rico is the driving force to do things well, with the best governance, ethics and transparency. Creative Innovation: We build a better country. We recognize that the opportunities to which we aspire require new solutions. Creativity and innovation are our tools to create a better quality of life. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
    $35k-47k yearly est. Auto-Apply 1d ago
  • Network Engineering Operations Manager

    Worldnet Telecommunications LLC 4.1company rating

    Operations manager job in Guaynabo, PR

    We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans, and Individuals with Disabilities. Responsible for Supervising the Network Engineering Operations (NEO) Group members dedicated to voice and data services. Supervises and manages the network and all equipment and technical issues related to its operation and performance. Manages all activities related to the operations and maintenance of the VoIP Softswitch, MPLS, and Internet Service Provider's equipment, including but not limited to servers, switches, routers, and databases. Provides Level 3 support for all voice and data services provided and issues related to Network Core components. Provides voice and data networking technical knowledge and expertise to design and implement appropriate solutions using company's products and service bundles. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned Plan, supervise and coordinate all tasks related to the operation, provisioning, maintenance, and service restoration of all network related activities. Supervise technical staff, including performance evaluation, workload distribution, training, and performance reports of NEO personnel. Provide technical support to other members of Engineering and Strategic Planning Department in the operation and implementation of existing and new facilities for company such as POP (Points of Presence), MPLS, switches, network servers and application, , etc. Supports Engineering and Strategic Planning Department in the development and management of negotiations with vendors to ensure collocation, interconnection, as well as product and equipment solutions. Develop, implement, and monitor a 24-hour maintenance and backup plan to keep network's service level optimum without intrusions and/or interruptions. Establish and maintain performance guidelines, develop documentation and procedures to meet company objectives. Recommend and implement new strategies, technologies and equipment for network optimization, to meet performance standards. Provides network status reports and operational issues such as, but not limited to, network outages and performance. Ensures that network technical support is provided to the organization's internal/external customers on WorldNet provided services. Advises and supports on all internal technical needs. Actively promotes and encourages teamwork among peers and employees. Research, recommend and implement new equipment and/or solutions that align with company strategies and new product development. Supports Engineering, Sales, Operations and Finance Departments regarding technical and/or Network related issues. Maintains a customer service driven approach directed toward customer retention, market share gain, and growth. Keeps abreast of developments in telecommunications, VoIP and networking technologies and makes recommendations to the engineering group and Director. Interface with customer on difficult configuration and architectural issues. Training and mentoring NEO Technicians. Restore network from network outage situations by managing events amongst multiple groups. Coordinate/Perform maintenance and migrations activities. Manage MPLS, Internet and VoIP Networks to meet industry standard performance metrics. Prepare and document departmental procedures and improvements to company applications as related to NEO processes. Performs all other duties as required. SUPERVISORY RESPONSIBILITIES Directly supervises Network, ISP, laboratory technicians, database and servers' administrators, network administrators and/or consultants and other personnel as assigned by organization. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems and encouraging and supporting personal and professional growth through specific plans and consistent support. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree from an accredited college or university; and six years minimum related experience and/or training. At least two years of experience as Supervisor. LANGUAGE SKILLS Ability to read, analyze, and interpret complex technical documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. Fully Bilingual (Spanish - English) MATHEMATICAL SKILLS Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. REASONING ABILITY Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. OTHER SKILLS Able to work with Microsoft Office, Word, Excel, Power Point, etc. Project Management Reengineering Problem Solving Abilities Training Design Strong relationship Skills Conflict resolution Motivation skills Highly organized to handle large number of simultaneous activities in a very fast paced environment, yet flexible enough to respond quickly to critical issues. Must be a strong communicator, skilled in developing and maintaining key professional relationships. Working knowledge of access network issues that impact VoIP performance as well as their measurement and analysis. The Network Operations Manager must have in depth expertise in MPLS and its performance. from the edge through the core of the network and strong working knowledge of MPLS, data communications and Internet knowledge including TCP/UDP/IP, routing, tunneling, PPP, Frame Relay, and mobile IP. Additionally, this individual will have expertise in a wide range of data network access; from Analog modems to Broadband technologies (Ethernet, VRF, VPLS, Wireless, etc.) including home networking and traditional telecommunications technologies such as SONET, TDM, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing the duties of this job requires the employee to sit, stand, and bend, and a normal range of hearing and vision. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus; due to driving needs. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal office environment, usually quiet. No physical discomfort or exposure to hazardous things due to temperature, dust, noise, etc. Able to work in a fast-paced environment with continuous interruptions. EMPLOYER'S RIGHT This does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . WorldNet Telecommunications has the right to revise this at any time. This job description is not a contract for employment. We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans, and Individuals with Disabilities.
    $72k-89k yearly est. Auto-Apply 60d+ ago
  • Starbucks Area Manager

    EG Group 3.3company rating

    Operations manager job in Puerto Rico

    Role: Starbucks Area Manager Hours: Full-Time / 44 hours/ Permanent Salary: £37,000 - £39,000 (DOE) Company Car: Included Bonus Scheme: Quarterly Bonus Incentive! Company: EG Group Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace. Who are Euro Garages? If you haven't already heard of us or visited one of our amazing stores, then here's what you need to know about us… We are one of the UK's fastest growing and most recognised forecourt operators and we are partnered with all of your well known favourite brands including Starbucks, Greggs, Subway and Burger King! Our employees are at the heart of what we do and we owe our success to our fantastic teams, that's why we need passionate, motivated and customer focused people like you to join our EG family! Put it this way, we started out with one petrol station in 2001 and have since acquired over 360 UK sites and now have a huge presence across Europe, US, Italy, Germany and Australia… so the progression opportunities are endless! What's in it for me as an Area Manager? EG Cares is our Benefits & Rewards Scheme! it's our way of saying thank you to our EG family in recognition of the continued support and commitment you deliver every day… Quarterly Bonus Incentive Competitive Salary Company Car Employee Discounts 10% Discount Card for Asda Competitive Annual Leave 24/7 access to virtual GP & wellbeing service Bonus Schemes Work Anniversary Awards Recognition Rewards Progression & Career Opportunities Learning & Development Compassionate Leave Employee Assistance Programme Death in Service Join our EG family Access to the Learning Hub with the most extensive online learning course library in the world What will my role look like as an Area Manager? As a Starbucks Area Manager you will have responsibility for a minimum of 10 stores across an assigned geographical area. You are the one to drive your stores to meet standards and targets. You have the opportunity to develop stores into you our business vision and strive to make your area excel in all areas including sales, customer service, mystery shopper and store audits. Your working week will consist of visiting your stores to identify and recognize strengths, identify areas for improvement and look to increase sales and profitability through leadership and management skills. You will regularly engage with store managers and teams and set individual and store targets. This role is all about creating strategies and developing new ideas to help drive store performance, successfully motivating and managing teams, recruiting amazing colleagues into the business and recognising and rewarding hard working teams and individuals. It takes commitment, hard work and dedication to be a successful Starbucks Area Manager but don't be fooled, this doesn't mean you can't have fun and enjoy the benefits and rewards that this role brings. If you have great leadership skills, can identify strengths and weaknesses, can add value to the business and want to feel like part of a family and have fun then this role is perfect for you! What would my main responsibilities be as an Area Manager? Coach, mentor and motivate managers / teams to achieve amazing results and delegate responsibility Identify and implement strategies to drive sales and meet targets Recruit high quality managers and colleagues into the business and ensure they feel like part of the family Assist in the training, development and progression of staff Ensure that our stores look presentable and vibrant Strive for stores to pass mystery shopper and audits Be happy, friendly, smile and have fun Got what it takes? This role involves traveling across our various locations and supporting our family. We are looking for energetic, motivated individuals who are passionate about people and have strong operational skills. If you meet the criteria below then don't hesitate to apply online today! Store Management / Multi Store Management experience is desired Coffee / Catering / Restaurant / Hospitality experience is even better! Ability to influence & implement change Driver's License APPLY NOW and start your fantastic career as our Starbucks Area Manager! We pride ourselves on training, development and progression so this application is just the start! Please note, to be hired for this role you are required to successfully pass a DBS check, which will be funded by EG Group.
    $38k-54k yearly est. 11d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations manager job in San Juan, PR

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $61k-96k yearly est. 29d ago
  • Senior Operations Supervisor

    Heraeus Holding

    Operations manager job in Dorado, PR

    Permanent About Heraeus Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead. About Heraeus Medevio Together we improve lives. At Heraeus Medevio, we bring lifesaving and life-changing medical devices to market through partnerships with medical device manufacturing companies. Backed by Heraeus Group, we are committed to the growth of our teams and organization by providing an open space for open minds. To reach our vision of improving 100 million lives every year, we foster a culture of curiosity that thrives on challenge, continuous learning, growth, and the opportunity to try new things. With sites in the United States, European Union, and Asia, and over 2,200 employees worldwide, together, we will meet tomorrow's challenges today. Position Summary The Senior Operations Supervisor schedules and coordinates personnel, equipment, and activities in a production environment. Promotes continuous quality improvement processes and meets profitability goals and customer expectations. By supervising, motivating, and taking disciplinary actions in a consistent and timely manner, the Operations Supervisor support and promotes Operational Excellence initiatives. While the site operates three shifts, this position will generally support typical business hours are expected, 8 AM-5 PM. What You'll Do Every Day: * Forecast, schedule and coordinate production personnel, equipment, and activities, while maintaining head count levels with production requirements. * Provide direction for all manufacturing areas to operators, leads, and operator technicians, including setting goals, KPIs, standards, and/or expectations for areas. * Perform annual employee performance reviews, disciplinary actions, and track the progress of employee development plans/goals. * Maintain department costs within budget guidelines. * Provide technical assistance, support, and follow-up to Lead Operators in areas such as non-conformance, scheduling, line organization, among others. * Monitor production quality on an ongoing basis, adjusting process to maximize product quality. * Analyze and report on production and quality results and takes immediate action if necessary. * Communicate with management and/or subordinates to resolve employee concerns and complaints. * Proactively identify, evaluate, and collaborate with cross-functional partners to implement operational improvement opportunities using Lean principles and/or 6-sigma methodology. * Other duties assigned as required. EHS responsibilities * Understand the EHS management system and how it applies to their area of responsibility, ensuring that equipment, facilities or plant(s) are operated in accordance with applicable laws and with Company EHS policies and other requirements. * Implement adequate safe working procedures, practices, operating instructions and other internal regulations for work processes. * Ensure all accidents and injuries are promptly investigated, causes identified, and lessons learned communicated appropriately. * Ensure employees are appropriately qualified and have sufficient resources and skills to fulfill their responsibilities. * Arrange training for people to ensure regulatory required qualification is satisfied and competency to perform the job is fulfilled and maintained. What We're Looking For: * Bachelor's degree in Mechanical or Industrial Engineering or related field required. * Minimum 5 years of experience in Medical Device industry. * Minimum 3 years of experience in a supervisory role. * Excellent communication skills, bilingual (English/Spanish), with the ability to support and lead project activities across the site * Demonstrated strong analytical skills to effectively manage resources and budgets. * Demonstrated success effectively improving processes with minimal direction and information. * Demonstrate high level of initiative and creativity, technically savvy, and strong attention to detail. * Distinguished through consistent display of leadership by example in accordance with Heraeus Medevio Ethics statement. * Ability to anticipate and practice participative management style. * Must be able to wear required Personal Protective equipment (PPE) and sit or stand for extended period. * Ability to travel up to 10% may be required. Curious? Apply now! We are interested in finding the best candidates, and they may come from a nontraditional background. So please don't hesitate to apply, even if you aren't an exact fit. We look forward to getting you started on your employment journey with Heraeus Medevio! Any further questions? Our Recruiting Team, Heraeus Medevio, is happy to assist you by email: [[cust_RecTeam]]. Or visit us at jobs.heraeus.com. ReqID: 58684
    $26k-43k yearly est. 3d ago
  • Central Operations Manager

    The Hertz Corporation 4.3company rating

    Operations manager job in San Juan, PR

    The **Central Operations Manager** is responsible for managing escalations within a specific region. They will act as a subject matter expert and will own resolving problem cars from start to finish. They will drive out of service improvements by solving complex fleet and maintenance issues that the field team is unable to solve quickly. They will be a resource for the field team to escalate to when they have problem vehicles that need a dedicated resource to solve. Additionally, they will proactively seek problem cars and create escalations which will ultimately allow the field team to focus on more tactical solves. **Wage** : $70,000 annually This position is remote. **A Day in the Life:** The Central Operations Manager will monitor the escalation queue for their assigned region. They will own the process of identifying and resolving bottlenecks for fleet and maintenance related no-rev vehicles by taking on the burden of troubleshooting and resolving the more time consuming escalations from the field fleet and maintenance teams. They will be held accountable for reducing idle days by working the most complex or aged vehicles that are not generating revenue. They will also work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO. They will report into the Sr Director of Fleet. **What You'll Do:** + Own Central Ops (CO) Escalation process for assigned region + Reduce field workload for complex fleet and maintenance issues + Own escalations from start to finish and work to expedite resolution through subject expertise. + Call dealerships and establish / take actions on next steps for problem vended vehicles + Analyze learnings from CO process to improve workflow and create efficiencies to reduce dwell time + Identify bottlenecks which drive high no-rev days and work to remove/resolve + Work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO + Measure vendor performance and hold accountable for SLAs + Track and report KPIs related to CO escalation resolution **What We're Looking For:** + 3 years' experience in fleet or maintenance operations + Bachelor's in Business Management, Supply Chain, or like field required + Moderate proficiency in [Maintenance and fleet operations workflow, Supplier Negotiations, Vendor management] + Ability to collaborate with internal and external stakeholders across multiple functions and locations + Ability to influence + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Results driven, ability to make decisions and help solve problems + Ability to collaborate with a diverse, high-performing, results-oriented, and highly-engaged team. + Ability to drive process and organizational change. + Ability to motivate teams and keep a positive attitude in a fast-paced environment. + Ability to work under minimal supervision with a goal-oriented mindset. + Ability to see the big picture and leverage critical thinking and decision-making skills. + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability. **What You'll Get:** + Up to 40% off the base rate of any standard Hertz rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $70k yearly 44d ago
  • COMMERCIAL OPERATION MANAGER

    Alivia Health

    Operations manager job in Guaynabo, PR

    Job Description The Commercial Operations Manager role be responsible for providing strategic insight to both the field force and the sales leadership team specific to the business KPI's, incentive compensation, Sales Force Effectiveness dashboards, field force targeting and management reporting. This role will lead the internal sales support representatives, driving the collaborative alignments among multiple teams, including sales, marketing and operations for Alivia's Specialty and Infusion. This role will partner with Sales Managers to enable commercial department efficiency, productivity and reporting/analytical capabilities to react quickly to changing customer dynamics and make profitable business decisions. The Commercial Operations Manager applies technical knowledge to solve problems, receives assignments in the form of objectives and determines approach, resources, schedules, and goals. The Sales Manager consistently review performance metrics and promptly identify and address emerging trends, opportunities and issues through specific actions plans by territory and line of business. Responsibilities include but are not limited to: Lead Sales Support, and Operations team members in supporting and reducing the administrative burden on the sales force. Craft and present compelling, strategic recommendations for sales team performance to drive new business growth. Drive the creation and implementation of a comprehensive system of dynamic and efficient tools for reporting and analyzing data. Working collaboratively to establish processes that drive continuous improvement and revenue growth. Engage in collaborative dialog with Sales Managers, Operations Managers, Marketing and Finance to create profitable commercial strategies, initiatives, and processes. Analyze performance metrics and sales tool usage reports to identify sales team training needs. Collaborate with our learning and development team to develop strategies to meet these needs. Build strong relationships within a network of colleagues on all levels and ensure effective linkages with all stakeholders. Supports and contributes to a sales Operations vision and strategy aligned with business needs. Works with colleagues to build the infrastructure and capabilities that enable the sales organization to achieve sustainable success. Develop an accessible library of sales processes and programs for quick reference by the organization, using existing technologies as appropriate. Build productive long-term customer relationships with external decision makers. Participate in sales and marketing activities with key customers and/or professional associations. Evaluate and promotes training and continuous education for Commercial Team To monitor customer satisfaction and service levels to ensure that standards are being met Candidate Experience: 5years ofprevioussupervisory experience isrequired. Prior experience working in Specialty Pharmacy,Home Infusionorpharmaceuticalsalesisrequired. Demonstratedtrack recordof meeting/exceedinggoals. Demonstrated capability with coaching and developing personnel. Previous experience with coordinating and leading projects ***EEOC F/M/V/D***
    $35k-60k yearly est. 3d ago
  • Port Operations Manager - Diego Garcia

    Amentum

    Operations manager job in San Juan, PR

    This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations + Managing port personnel, including hiring, training, and performance evaluations **QUALIFICATIONS** + US Citizenship + Secret Security Clearance + Minimum of 72 months Harbor Operations experience. This opportunity is located on the island of Diego Garcia. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
    $35k-60k yearly est. 60d+ ago
  • Houseperson - Public Areas - Condado Ocean Club

    The Condado Collection

    Operations manager job in San Juan, PR

    The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. The Condado Ocean Club is a modern oasis in the middle of the city. This is a club open to all who value the unique experiences and cultural connections inspired by travel. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together! Key Responsibilities Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Responsible for maintaining the cleanliness of the entire lobby, including all entrances, glass doors, windows, men's and ladies' restrooms, front office reception area, lounge, and shops. Perform other miscellaneous jobs as requested by the housekeeping manager. Maintenance and cleanliness of all equipment used by him/her. Check with the manager to determine if any special situations are present so that you can give them immediate attention. Maintenance and cleanliness of all equipment used by him/her. Anticipate and communicate replenishment needs. Ensure adherence to quality expectations and standards. Knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and be up to date with all changes, new procedures, and events. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. Complete safety training and certifications. Develop and maintain positive working relationships with others, support the team to reach common goals. Perform other reasonable job duties as requested by supervisors. Qualifications Hospitality oriented Proven experience in a supervisory role within housekeeping or public areas, preferably in a hotel environment. Must be able to bend, squat and stretch, lift weighing up to 50 pounds. Flexibility to work various shifts, including weekends and holidays Able to handle difficult situations effectively. Strong communication skills Able and willing to perform basic cleaning duties. Must possess good communication skills in Spanish and English. Benefits 401(k) Employer Contribution to 401(k) The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
    $35k-56k yearly est. Auto-Apply 23d ago
  • Operations Director Parenteral

    8427-Janssen Cilag Manufacturing Legal Entity

    Operations manager job in Gurabo, PR

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Supply Chain Manufacturing Job Sub Function: Plant Management Job Category: People Leader All Job Posting Locations: Gurabo, Puerto Rico, United States of America Job Description: About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine We are searching for the best talent for an Operations Director Parenteral to join our team in Gurabo, PR. Summary: Lead the Parenteral and Combo Product manufacturing cells to deliver safe, compliant, high‑quality products on time and within cost targets. This role requires strong technical pharmaceutical manufacturing expertise, proven leadership and coaching ability, and experience driving continuous improvement and reliability in a regulated environment. Key responsibilities: Develop and implement retention, rewards and recognition programs to retain critical talent and drive engagement. Lead special projects and site‑wide improvement initiatives; transfer proven process innovations across shifts and functions. Partner with Product Management and Technical Operations to pilot and deploy new technologies and process improvements that reduce cost, improve quality, and shorten cycle time. Define, deploy and maintain cell performance measures and standards; effectively use the performance management system to drive pay‑for‑performance and individual development plans. Lead and support regulatory inspections and audits for the cell; ensure documentation, records, and processes are inspection‑ready and implement corrective actions as required. Prioritize, plan and manage capital projects and equipment upgrades for the cell, including budget oversight and coordination with Engineering and Technical Operations. Coordinate with supply chain and suppliers to ensure material availability, minimize disruptions, and manage vendor performance impacting production continuity. Partner with EHS on audits, training, communications and incident investigations; lead critical task analyses and corrective actions as needed. Qualifications: Education: Bachelor's degree in Chemistry, Pharmacy, Biochemistry, Chemical Engineering, or related Science/Engineering field. Master's degree preferred. Experience and Skills: Required: Minimum 12 years of experience in the pharmaceutical industry Minimum 4 years of parenteral drug product experience At least 8 years of significant people‑management experience with demonstrable development of personnel Strong working knowledge of cGMP and SOPs in pharmaceutical manufacturing Demonstrated use of LEAN / 6 Sigma tools and reliability programs to improve yield, cost and cycle time Safety training and a strong track record of enforcing safe work practices Excellent leadership, coaching, communication and cross‑functional collaboration skills Experience leading multi‑disciplinary teams (Quality, Technology, Operations) in a regulated site Track record of delivering measurable operational and cost improvements Bilingual (English and Spanish) Preferred: Certification in LEAN/6 Sigma Other: May require up to 20% domestic and/or international travel Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills:
    $46k-76k yearly est. Auto-Apply 16d ago
  • Operations Manager

    Imperial Dade

    Operations manager job in Catao, PR

    Imperial Dade, a leading North American distributor, has an Operations Manager role available in Catano, PR! Join our strong and continuously evolving group, helping to continue to grow our business. Imperial Dade is a great place to take that next step if you are eager for your next opportunity. Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches. **All correspondence will come directly from Imperial Dade and not a personal email address.** Responsibilities You will: Oversee both local and cross-dock operations. Strategically manage the warehouse in compliance with company policies and vision. Achieve productivity targets Implement process improvement initiatives to optimize operations Liaise with clients, suppliers, and transport companies to monitor the quality of services provided and ensure continuous improvement. Commit to a strong safety program and adherence to protocols. Participate in annual budget planning and management. Lead the recommendations for staffing and workload levels. Produce regular reports and statistics. Qualifications You have: 5+ years in warehouse management, including 2+ years as a Warehouse Manager. Experience in high-volume distribution, change management, leadership development, and leading high-performance teams. The ability to navigate ambiguity and drive business initiatives with a strong understanding of warehousing Key Performance Indicators (KPIs). A bachelor's degree or equivalent experience We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team. Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors. Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
    $35k-60k yearly est. Auto-Apply 58d ago
  • Zone Manager, Provider Privacy

    Datavant

    Operations manager job in San Juan, PR

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Role Summary:** The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations. This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization. **Key Responsibilities:** + Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters. + Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards. + Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps. + Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures. + Ensure consistent application of policies, processes, and reporting across the zone + Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams. + Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions. + Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness. + Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities. + Assist in implementing enterprise privacy and compliance policies within assigned zones. + Provide privacy-by-design and compliance-by-design guidance to operational teams. + Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices. + Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis. + Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives. + Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting. + Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements. + Travel for conferences and to meet with customers as needed, up to 30%. **Basic Qualifications:** + Bachelor's degree in Health Information Management, Healthcare Administration, or a related field. + 6+ years of experience in healthcare compliance, privacy, or information governance. + Minimum 3 years of experience in a leadership, supervisory, or team management role. + Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws. + Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses. + Proficiency in privacy incident tracking systems and data reporting tools. + Excellent analytical, organizational, and communication skills. + Proven ability to manage multiple priorities and deadlines in a fast-paced environment. + Strong ethical judgment, attention to detail, and commitment to confidentiality. + Ability to travel up to 30% **Desired Qualifications:** + Master's degree in Health Information Management, Healthcare Compliance, or a related discipline. + Professional certification such as CIPP/US, CHPC, CHC, or RHIA. + Experience in a healthcare technology or health data interoperability organization. + Familiarity with privacy-by-design frameworks and compliance integration in technology environments. + Experience collaborating with internal audit or regulatory compliance teams. + Demonstrated success in developing and delivering privacy training or educational materials. + Strong interpersonal skills with the ability to influence and build relationships across functions and levels. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $145,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $19k-38k yearly est. 25d ago
  • Regional Manager Hearing Care - Florida

    Sonova

    Operations manager job in Florida, PR

    As the Regional Manager, Hearing Care, you will oversee support a team of dedicated and compassionate Hearing Care Coordinators (HCCs). Your role will be vital in ensuring our patients receive exceptional care and service. You will provide guidance and support to the HCCs within the region. Your expertise in the relevant point of system sale will be essential, and you will be held accountable for ensuring the HCCs in the region receive the necessary training to excel in their roles. You will motivate and mentor the HCCs for local events, activities and regarding scheduled and completed evaluations efforts. Leading by example, you'll bring enthusiasm and display flexibility as you take on special projects and drive process improvement efforts and company initiatives Location: West Coast Florida - Hybrid Schedule with two remote days. Fort Lauderdale/Orlando/Jacksonville, FL Monday-Friday 8:30am-5:00P.M. Your role at AudioNova: * Lead and develop a team of Hearing Care Coordinators including recruitment, hiring and ongoing performance management * Up to 60% Travel in Fort Lauderdale/Orlando/Jacksonville, FL. * Observe, explain, and coach on scheduled evaluations and capacity and demand * Address performance issues proactively, providing coaching and conducting annual performance appraisals. * Review and ensure accuracy in regional collections and transaction * Supervise clinic inventory control processed * Oversee the process for the insurance process and proper completion of patient Benefit Checks * Monitor and evaluate transactional compliance duplication * Provide comprehensive training to HCCs beyond initial on-boarding and create mentoring partnerships amongst peers in the region to support ongoing development * Approve employee PTO and manage timecards in the ADP system * Facilitate smooth onboarding and provide ongoing training and support of new HCCs * Subject matter expert on company systems, processes and policies & procedures * Proactively address process issues and errors ensuring HCCs adhere to SOPs consistently recognize trending errors and promptly follow up with HCCs to address process issues (related to SOP, processes in general and linked to the relevant systems) * Cultivate strong relationships and provide supports for HCCs fostering effective communication between the Sr. HCC and the HCCs * Provide team support team by coordinating, coaching and mentoring at community events * Champion the company vision, mission and values, promoting team morale around these initiatives * Operates in compliance with all local, state and Federal laws as well as * Assess the potential ROI of local events considering demographics, engagement and attendance * Drive performance success by achieving KPIs related to demand for HCC accountable activities * Effectively manage calendars and capacity, utilizing financial dashboards to review scheduled and completed eval targets * Train HCCs on best practice for local area marketing activities and attending events to oversee operations at any events this may or may not include any relevant support for BHEs (Better Hearing Events) * Identify and evaluate local partnerships and provide business cases on potential ROI and opportunities * Train HCCs on centrally driven marketing campaigns and how to handle response and patients * Conduct regular marketing training for HCCs * Ensure marketing materials and practices in centers are current and on brand * Report to marketing on a monthly basis on region as well as KPIs * Drive sustainable engagement by leading the regions yearly Engagement Survey( HearMe) and implement strategies for improvement * Operates in compliance with all local, state and Federal laws as well as Company policy and compliance standards * Other duties and responsibilities as assigned Job Qualifications Education: * Bachelor's Degree preferred Certifications: * Not applicable Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with customers, physicians, clinical staff * Experience with multiple EMR system is a plus (RBS) * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * Ability to exhibit empathy Work Experience: * 2+Years in a health care environment is preferred * Previous management experience preferred * Previous training experience is preferred * Previous customer service experience is required Statement of Other Duties: This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described. Salary: $60,000 - $80,000 + 10% Bonus We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status. Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
    $97k-111k yearly est. 22d ago
  • Assistant Operations Manager (Hospitality)

    Bacardi Limited 4.7company rating

    Operations manager job in Catao, PR

    We're seeking a dynamic Assistant Operations Manager (Hospitality) to lead daily operations and deliver unforgettable experiences at Casa BACARDÍ. YOUR OPPORTUNITY You'll oversee the daily operations of Casa BACARDÍ, ensuring all guests receive an exceptional experience, and handling any operational issues that arise. You'll coordinate with various teams, support staff, and make real-time decisions to maintain seamless service and uphold brand standards. You will be part of a vibrant global organization with strong values, where we treat each other as Family, encourage each other to be Fearless with Founder's Mentality. ABOUT YOU In this role, you'll demonstrate strong leadership, decision-making, and problem-solving skills to oversee daily operations and ensure smooth guest experiences as you example Founder's Mentality. Your ability to lead by example, manage staff effectively, and address any challenges fearlessly and promptly will be key to build a culture of "making moments matter" while "keeping the consumer at the heart of everything we do." RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE Visitor Experience Leadership: * Maintain superior guest satisfaction by ensuring high standards of service, cleanliness, and smooth operational flow across all visitor touchpoints. * Proactively support guest interactions during peak demand, enhancing guest experiences through informed guidance and problem-solving. * Act as an escalation point for resolving customer inquiries and complaints swiftly, preserving and enhancing Casa BACARDÍ's reputation. * Maintain comprehensive knowledge of Casa BACARDÍ offerings to guide team members and ensure consistency in visitor experiences. Staff Supervision and Coordination: * Strategically oversee staff scheduling and assignments, aligning workforce planning with operational demands to maximize efficiency. * Directly supervise and manage Managers on Duty team, ensuring their compliance with Standard Operating Procedures (SOPs) and safety protocols, adjusting resource allocation to maintain operational balance and prevent overstaffing. * Optimize team productivity during downtime by prioritizing critical tasks like cleaning, inventory management, and preparation for peak periods. * Collaborate with HR on disciplinary issues, promoting consistent enforcement of company policies and fostering a positive work environment. * Adapt swiftly to changes in staffing needs and operational demands, ensuring continuous coverage and operational excellence. Operational Oversight and Compliance * Revenue Drive, Monitoring & Reporting: drive, track and report daily revenue, inventory, waste management, and attendance, preparing closing reports with actionable insights to support next-day operations. * Safety Management: Monitor guest activities to maintain safety compliance and provide a secure environment for visitors and staff. * Operational Improvements: Support procedural updates, ongoing staff training, and adherence to Casa BACARDÍ's operational standards. * Team Communication: Coordinate closely with the MOD team to ensure alignment and smooth communication on daily operations. * Facility Inspections: Inspect work areas and equipment regularly to ensure cleanliness and safety compliance, taking corrective action as needed to meet Casa BACARDÍ's high standards. * Trolley Operation: Safely operate the trolley in compliance with security measures, adding value to the guest experience. * Flexibility to work weekends and evenings as necessary to support events and operational needs. Revenue Goals and Strategy Implementation * Revenue Leadership: Lead efforts to meet and exceed daily revenue goals in all areas, including food, beverage, and retail. * Strategic Implementation: Develop and implement effective strategies to drive revenue, including upselling, promotional tactics, and staff motivation to encourage additional guest spending. * Team Alignment with Goals: Ensure that all team members understand and work toward revenue objectives, providing guidance on effective techniques and best practices to meet targets. Inventory & Event Support * Inventory Management: Track and manage inventory levels for bar, retail, and operational supplies, placing orders with internal and external suppliers as necessary to meet demand. * Event & Advocacy Support: Assist with on-site and off-site event setup, staffing, and logistics as needed to support Casa BACARDÍ's brand advocacy and promotional initiatives. Additional Responsibilities * Health, Safety, and Training Documentation: Oversee compliance with safety standards across all operational areas, ensuring accurate training and safety records are maintained. * Perform any other tasks reasonably assigned by Casa BACARDÍ management to support overall business objectives and operational needs. SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY * Experience in Retail Industry, Spirit industry, or Hospitality * Strong people management skills * Knowledge of MS Office / Teams * Knowledge of SAP / Fiori * Time management * Problem solving, Analytical, Strategic and Planning skills * High learning agility, adaptability, and track record of exceptional results * Excellent communication, customer service and influencing skills * Decision making and Stakeholder Management * Strong sense of accountability and ownership * Highly organized, motivated, detail oriented, a sense of urgency, and an ability to prioritize tasks * Fluent in English and Spanish, other languages are a plus LEADERSHIP AGILITY At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level. * Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become * Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others * People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance * Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others. * Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you're presented with * Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity. U.S. applicants have rights under Federal Employment Laws. Perks of Working for us At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance. Compensation, Paid Time Off & Retirement: * Competitive Pay Package * Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community) * Retirement/Pension Plan Health & Wellbeing * Medical, Critical Illness, and Life Insurance * Calm Meditation App subscription (free) * Employee Assistance Programs * Best-in-class, family-friendly, and inclusive leave policies Additional Benefits The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change. Some benefits may be subject to an employee contribution. Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.
    $35k-45k yearly est. Auto-Apply 36d ago

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