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The differences between operations officers and chiefs of operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an operations officer and a chief of operations. Additionally, a chief of operations has an average salary of $124,927, which is higher than the $46,813 average annual salary of an operations officer.
The top three skills for an operations officer include customer service, security operations and logistical support. The most important skills for a chief of operations are oversight, emergency operations, and logistical support.
| Operations Officer | Chief Of Operations | |
| Yearly salary | $46,813 | $124,927 |
| Hourly rate | $22.51 | $60.06 |
| Growth rate | 6% | 6% |
| Number of jobs | 133,025 | 93,283 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 57% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
An operations officer is responsible for monitoring the staff performance, ensuring the efficiency of their tasks to support the project needs with maximum productivity, and strict compliance with the company's operational policies. Operations officers manage the department's budget, proper allocation of resources, and keeping the operational costs within the budget goals. They also conduct performance reviews, develop strategic procedures for the project's success, and handling the clients' inquiries and concerns. An operations officer must have excellent communication and leadership skills, focusing on client satisfaction while providing the best managerial support for the staff.
The chief of operations is responsible for monitoring the overall operational process of a company, maintaining efficient project management, and accurate project deliverables. They contribute to the implementation of corporate decisions, including the development of the company's policies and procedures. They also support the CEO in board meetings to report the business' performance and identify opportunities to increase brand awareness and boost profitability. The chief of operations handles financial transactions of the business, as well as budgeting and allocating resources for each department.
Operations officers and chiefs of operations have different pay scales, as shown below.
| Operations Officer | Chief Of Operations | |
| Average salary | $46,813 | $124,927 |
| Salary range | Between $22,000 And $98,000 | Between $86,000 And $181,000 |
| Highest paying City | New York, NY | Washington, DC |
| Highest paying state | New York | Delaware |
| Best paying company | Baker McKenzie | University of Maryland, Baltimore |
| Best paying industry | - | Government |
There are a few differences between an operations officer and a chief of operations in terms of educational background:
| Operations Officer | Chief Of Operations | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between operations officers' and chiefs of operations' demographics:
| Operations Officer | Chief Of Operations | |
| Average age | 44 | 44 |
| Gender ratio | Male, 78.0% Female, 22.0% | Male, 85.9% Female, 14.1% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.4% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |