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Operations officer vs operations director

The differences between operations officers and operations directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an operations officer and an operations director. Additionally, an operations director has an average salary of $104,050, which is higher than the $46,813 average annual salary of an operations officer.

The top three skills for an operations officer include customer service, security operations and logistical support. The most important skills for an operations director are customer service, continuous improvement, and oversight.

Operations officer vs operations director overview

Operations OfficerOperations Director
Yearly salary$46,813$104,050
Hourly rate$22.51$50.02
Growth rate6%6%
Number of jobs133,025114,993
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 67%
Average age4444
Years of experience66

What does an operations officer do?

An operations officer is responsible for monitoring the staff performance, ensuring the efficiency of their tasks to support the project needs with maximum productivity, and strict compliance with the company's operational policies. Operations officers manage the department's budget, proper allocation of resources, and keeping the operational costs within the budget goals. They also conduct performance reviews, develop strategic procedures for the project's success, and handling the clients' inquiries and concerns. An operations officer must have excellent communication and leadership skills, focusing on client satisfaction while providing the best managerial support for the staff.

What does an operations director do?

Operations directors oversee all company operations. They have the power to set the direction, change the course of the organization, and reform strategies to ensure efficiency in how the company operates. Operations directors manage business operations effectively by constantly analyzing company data and by anticipating any challenge that may come their way. As such, they make sound business decisions and recommendations that will help strengthen the organization. Operations directors oversee finances, quality control, and even human resources. They ensure that all aspects of the business are considered in making business operations decisions.

Operations officer vs operations director salary

Operations officers and operations directors have different pay scales, as shown below.

Operations OfficerOperations Director
Average salary$46,813$104,050
Salary rangeBetween $22,000 And $98,000Between $65,000 And $164,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyBaker McKenzieAirbnb
Best paying industry-Finance

Differences between operations officer and operations director education

There are a few differences between an operations officer and an operations director in terms of educational background:

Operations OfficerOperations Director
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Operations officer vs operations director demographics

Here are the differences between operations officers' and operations directors' demographics:

Operations OfficerOperations Director
Average age4444
Gender ratioMale, 78.0% Female, 22.0%Male, 70.6% Female, 29.4%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between operations officer and operations director duties and responsibilities

Operations officer example responsibilities.

  • Lead a detachment of 14 sailors and oversee a $45k operational budget and $3M in equipment.
  • Manage USAF base grind electronic telecommunications and data center operations.
  • Manage battalion-level resource allocations to include training facilities, ranges, and ammunition requirements.
  • Manage portfolio of lean projects initiate to improve nuclear operations support mission inspections and establish executive council to provide oversight.
  • Manage SharePoint data system for facility safety inspections and inventory tracking; develop organizational plan and access for over 3K personnel.
  • Manage payroll distribution process ensuring timeliness, accuracy, and confidentiality to protect client's privacy and prevent liability of exposure.
  • Show more

Operations director example responsibilities.

  • Manage KPI reports from all warranty companies to ensure increasing sales and productivity.
  • Spearhead governance, security and compliance initiatives to achieve SOX and PCI compliance.
  • Manage a PMO style team to implement any changes across the global contact centers.
  • Develop all marketing strategies and materials as well as personally managing key OEM and national accounts.
  • Manage multiple vendor relationships for RFP development and review, contract negotiation, contract terms management, and accounts payable review.
  • Provide leadership to manufacturing organization by aligning overall KPIs to achieve near term and long term business objectives.
  • Show more

Operations officer vs operations director skills

Common operations officer skills
  • Customer Service, 30%
  • Security Operations, 17%
  • Logistical Support, 5%
  • Risk Management, 5%
  • CI, 4%
  • PowerPoint, 3%
Common operations director skills
  • Customer Service, 12%
  • Continuous Improvement, 7%
  • Oversight, 7%
  • Patients, 6%
  • Project Management, 5%
  • Human Resources, 4%

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