Operations representative vs contractor/consultant

The differences between operations representatives and contractor/consultants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a contractor/consultant has an average salary of $84,811, which is higher than the $38,127 average annual salary of an operations representative.

The top three skills for an operations representative include data entry, patients and powerpoint. The most important skills for a contractor/consultant are healthcare, post implementation, and data analysis.

Operations representative vs contractor/consultant overview

	Operations Representative	Contractor/Consultant
Yearly salary	$38,127	$84,811
Hourly rate	$18.33	$40.77
Growth rate	-12%	11%
Number of jobs	75,789	64,573
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 64%
Average age	44	44
Years of experience	-	-

What does an operations representative do?

As the name entails, an operations representative is responsible for assisting the operations managers. You will typically perform various tasks, including creating a customer database regularly, handling inquiries and office correspondence, and helping the operations managers in managing financial inquiries from clients. As an operations representative, you are responsible for attending meetings, assisting in strategic planning and implementation, and coordinating with other departments such as HR, marketing, and sales. You are also expected to identify areas of improvement and implement corrective measures.

What does a contractor/consultant do?

A contractor is a self-employed businessperson who agrees to work for a fixed price. His/her job involves the evaluation of clients' needs and actual performance of work. On the other hand, a consultant is a skilled independent businessperson who provides expert teaching and training in a specific market by assisting existing staff for the improvement of operations, problem-solving, and development of strategies. His/her role is to assess clients' needs and provide expert advice and opinion. However, both individuals are not employees, since they came from outside of the organization to perform such services.

Operations representative vs contractor/consultant salary

Operations representatives and contractor/consultants have different pay scales, as shown below.

	Operations Representative	Contractor/Consultant
Average salary	$38,127	$84,811
Salary range	Between $26,000 And $55,000	Between $58,000 And $123,000
Highest paying City	New York, NY	Boston, MA
Highest paying state	New York	New Jersey
Best paying company	Northern Trust	Cerner
Best paying industry	Technology	Technology

Differences between operations representative and contractor/consultant education

There are a few differences between an operations representative and a contractor/consultant in terms of educational background:

	Operations Representative	Contractor/Consultant
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 64%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Operations representative vs contractor/consultant demographics

Here are the differences between operations representatives' and contractor/consultants' demographics:

	Operations Representative	Contractor/Consultant
Average age	44	44
Gender ratio	Male, 38.6% Female, 61.4%	Male, 66.2% Female, 33.8%
Race ratio	Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%	Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between operations representative and contractor/consultant duties and responsibilities

Operations representative example responsibilities.

Manage current day workflow within internal SharePoint sites.
Manage the SharePoint solutions for project communication and project document repository.
Schedule appointments and notify patients of upcoming appointments, preform billing, patient registration, medical registration and insurance verification.
Greet patients and parents in courteous and consumer-orient manner, check patients into scheduling system and updates computer system information.
Implement customer, order management, and inventory PeopleSoft modules.
Write test scripts for PeopleSoft update, test new software, patches, and enhancements.

Contractor/consultant example responsibilities.

Manage design and development of cloud-base billing application for streamlining payroll and invoicing, as well as offering real-time business analytics.
Assist PMO in defining project scope, task and budget, collaborating closely with developers.
Bill and provide appropriate documentation to submit reimbursement for services to appropriate insurance to include Medicaid, Medicare, etc.
Motivate and ensure SME team member engagement in projects.
Provide Linux server setup, documentation, and internal support.
Develop and implement SQL store procedures and DTS packages to process client billing data.

Operations representative vs contractor/consultant skills

Common operations representative skills

Data Entry, 22%
Patients, 13%
PowerPoint, 6%
Moderate Supervision, 3%
Outbound Calls, 3%
Quality Standards, 3%

Common contractor/consultant skills

Healthcare, 30%
Post Implementation, 25%
Data Analysis, 7%
Project Management, 5%
Financial Statements, 3%
Medicaid, 3%

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Operations Representative
Operations Representative vs Contractor/Consultant

Updated January 8, 2025

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