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Operations representative vs contracts specialist

The differences between operations representatives and contracts specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a contracts specialist has an average salary of $63,727, which is higher than the $38,127 average annual salary of an operations representative.

The top three skills for an operations representative include data entry, patients and powerpoint. The most important skills for a contracts specialist are veterans, DOD, and contract administration.

Operations representative vs contracts specialist overview

Operations RepresentativeContracts Specialist
Yearly salary$38,127$63,727
Hourly rate$18.33$30.64
Growth rate-12%-6%
Number of jobs75,78927,244
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 62%
Average age4444
Years of experience--

What does an operations representative do?

As the name entails, an operations representative is responsible for assisting the operations managers. You will typically perform various tasks, including creating a customer database regularly, handling inquiries and office correspondence, and helping the operations managers in managing financial inquiries from clients. As an operations representative, you are responsible for attending meetings, assisting in strategic planning and implementation, and coordinating with other departments such as HR, marketing, and sales. You are also expected to identify areas of improvement and implement corrective measures.

What does a contracts specialist do?

A contract specialist is responsible for evaluating contract agreements between the business and its clients. Contract specialists write beneficial deals that would develop good, professional working partnerships. They negotiate terms with clients, analyzing bid offers, review legislation processes and regulations, provide immediate resolution for breach of contracts, manage procurement proposals, and communicate with potential and existing clients for any amendments and clarifications. A contract specialist must have excellent communication and negotiation skills and broad knowledge of legal terminologies and contract styles.

Operations representative vs contracts specialist salary

Operations representatives and contracts specialists have different pay scales, as shown below.

Operations RepresentativeContracts Specialist
Average salary$38,127$63,727
Salary rangeBetween $26,000 And $55,000Between $40,000 And $99,000
Highest paying CityNew York, NYWashington, DC
Highest paying stateNew YorkDelaware
Best paying companyNorthern TrustGoogle
Best paying industryTechnologyGovernment

Differences between operations representative and contracts specialist education

There are a few differences between an operations representative and a contracts specialist in terms of educational background:

Operations RepresentativeContracts Specialist
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Operations representative vs contracts specialist demographics

Here are the differences between operations representatives' and contracts specialists' demographics:

Operations RepresentativeContracts Specialist
Average age4444
Gender ratioMale, 38.6% Female, 61.4%Male, 40.2% Female, 59.8%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between operations representative and contracts specialist duties and responsibilities

Operations representative example responsibilities.

  • Manage current day workflow within internal SharePoint sites.
  • Manage the SharePoint solutions for project communication and project document repository.
  • Schedule appointments and notify patients of upcoming appointments, preform billing, patient registration, medical registration and insurance verification.
  • Greet patients and parents in courteous and consumer-orient manner, check patients into scheduling system and updates computer system information.
  • Implement customer, order management, and inventory PeopleSoft modules.
  • Write test scripts for PeopleSoft update, test new software, patches, and enhancements.
  • Show more

Contracts specialist example responsibilities.

  • Manage multiple task orders in an IDIQ environment.
  • Provide clarity on medical and drug cover benefits for a Medicare advantage insurance plan.
  • Manage inventory and distribution activities of the third-party logistics provider.
  • Develop marketing strategies to expand Medicaid manage care provider network and enrollment.
  • Manage the influenza vaccine annual contracting and RFP process for a national specialty pharmaceutical distributor.
  • Process purchase orders and subcontracts, including managing insurance requirement compliance and certify payroll documentation.
  • Show more

Operations representative vs contracts specialist skills

Common operations representative skills
  • Data Entry, 22%
  • Patients, 13%
  • PowerPoint, 6%
  • Moderate Supervision, 3%
  • Outbound Calls, 3%
  • Quality Standards, 3%
Common contracts specialist skills
  • Veterans, 7%
  • DOD, 7%
  • Contract Administration, 6%
  • Contract Terms, 5%
  • Contract Management, 5%
  • Market Research, 5%

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