Operations representative vs operations consultant

The differences between operations representatives and operations consultants can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations consultant has an average salary of $87,229, which is higher than the $38,127 average annual salary of an operations representative.

The top three skills for an operations representative include data entry, patients and powerpoint. The most important skills for an operations consultant are risk management, strong analytical, and business process.

Operations representative vs operations consultant overview

	Operations Representative	Operations Consultant
Yearly salary	$38,127	$87,229
Hourly rate	$18.33	$41.94
Growth rate	-12%	11%
Number of jobs	75,789	122,880
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 68%
Average age	44	44
Years of experience	-	-

What does an operations representative do?

As the name entails, an operations representative is responsible for assisting the operations managers. You will typically perform various tasks, including creating a customer database regularly, handling inquiries and office correspondence, and helping the operations managers in managing financial inquiries from clients. As an operations representative, you are responsible for attending meetings, assisting in strategic planning and implementation, and coordinating with other departments such as HR, marketing, and sales. You are also expected to identify areas of improvement and implement corrective measures.

What does an operations consultant do?

The duties of an operations consultant may vary in one's place or industry of employment. Typically, their responsibilities revolve around working with clients to determine a business's strengths and weaknesses, identifying areas needing focus and development, and utilizing expertise in devising cost-effective strategies for improvement. Moreover, an operations consultant must produce evaluation and progress reports, facilitate budget coordination and training activities, and introduce new technologies. It is also essential to implement the company's policies and regulations, all while adhering to their vision and mission.

Operations representative vs operations consultant salary

Operations representatives and operations consultants have different pay scales, as shown below.

	Operations Representative	Operations Consultant
Average salary	$38,127	$87,229
Salary range	Between $26,000 And $55,000	Between $65,000 And $116,000
Highest paying City	New York, NY	San Francisco, CA
Highest paying state	New York	Hawaii
Best paying company	Northern Trust	eBay
Best paying industry	Technology	Finance

Differences between operations representative and operations consultant education

There are a few differences between an operations representative and an operations consultant in terms of educational background:

	Operations Representative	Operations Consultant
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 68%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Operations representative vs operations consultant demographics

Here are the differences between operations representatives' and operations consultants' demographics:

	Operations Representative	Operations Consultant
Average age	44	44
Gender ratio	Male, 38.6% Female, 61.4%	Male, 62.7% Female, 37.3%
Race ratio	Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%	Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between operations representative and operations consultant duties and responsibilities

Operations representative example responsibilities.

Manage current day workflow within internal SharePoint sites.
Manage the SharePoint solutions for project communication and project document repository.
Schedule appointments and notify patients of upcoming appointments, preform billing, patient registration, medical registration and insurance verification.
Greet patients and parents in courteous and consumer-orient manner, check patients into scheduling system and updates computer system information.
Implement customer, order management, and inventory PeopleSoft modules.
Write test scripts for PeopleSoft update, test new software, patches, and enhancements.

Operations consultant example responsibilities.

Lead the design and implementation of a new customer income verification tool using SharePoint and InfoPath.
Manage a team to leverage demand planning, supply , 6 sigma strategic sourcing processes, and negotiate vendor pricing.
Program initiatives include case management, commercial / manage care / government dispute management, appeals, and retro authorizations.
Manage departmental Sarbanes-Oxley compliance activities.
Manage system security and hardware encryption.
Revise and manage quality assurance procedures within PMO.

Operations representative vs operations consultant skills

Common operations representative skills

Data Entry, 22%
Patients, 13%
PowerPoint, 6%
Moderate Supervision, 3%
Outbound Calls, 3%
Quality Standards, 3%

Common operations consultant skills

Risk Management, 13%
Strong Analytical, 13%
Business Process, 10%
Operational Risk, 9%
Project Management, 3%
Internal Controls, 3%

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Operations Representative
Operations Representative vs Operations Consultant

Updated January 8, 2025

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