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The differences between operations representatives and operationss, senior specialist can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations, senior specialist has an average salary of $83,814, which is higher than the $38,127 average annual salary of an operations representative.
The top three skills for an operations representative include data entry, patients and powerpoint. The most important skills for an operations, senior specialist are customer service, powerpoint, and project management.
| Operations Representative | Operations, Senior Specialist | |
| Yearly salary | $38,127 | $83,814 |
| Hourly rate | $18.33 | $40.30 |
| Growth rate | -12% | 23% |
| Number of jobs | 75,789 | 101,959 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | - | - |
As the name entails, an operations representative is responsible for assisting the operations managers. You will typically perform various tasks, including creating a customer database regularly, handling inquiries and office correspondence, and helping the operations managers in managing financial inquiries from clients. As an operations representative, you are responsible for attending meetings, assisting in strategic planning and implementation, and coordinating with other departments such as HR, marketing, and sales. You are also expected to identify areas of improvement and implement corrective measures.
A senior operations specialist is responsible for monitoring the company's operational processes and procedures and ensuring that the staff meets productivity goals according to business requirements and specifications. Senior operations specialists perform quality assessments to the methodologies, modify business plans as needed, and identify opportunities to increase efficiency. They also maintain the timely delivery of outputs and services to the clients and build the highest customer satisfaction. A senior operations specialist must have excellent communication and critical-thinking skills, especially in resolving process gaps and implementing quality standards.
Operations representatives and operationss, senior specialist have different pay scales, as shown below.
| Operations Representative | Operations, Senior Specialist | |
| Average salary | $38,127 | $83,814 |
| Salary range | Between $26,000 And $55,000 | Between $52,000 And $132,000 |
| Highest paying City | New York, NY | Washington, DC |
| Highest paying state | New York | Connecticut |
| Best paying company | Northern Trust | Cheniere Energy |
| Best paying industry | Technology | Technology |
There are a few differences between an operations representative and an operations, senior specialist in terms of educational background:
| Operations Representative | Operations, Senior Specialist | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between operations representatives' and operationss, senior specialist' demographics:
| Operations Representative | Operations, Senior Specialist | |
| Average age | 44 | 44 |
| Gender ratio | Male, 38.6% Female, 61.4% | Male, 44.2% Female, 55.8% |
| Race ratio | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |