Post job

Operations team leader vs team service leader

The differences between operations team leaders and team service leaders can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an operations team leader, becoming a team service leader takes usually requires 4-6 years. Additionally, an operations team leader has an average salary of $55,160, which is higher than the $48,523 average annual salary of a team service leader.

The top three skills for an operations team leader include customer service, continuous improvement and excellent interpersonal. The most important skills for a team service leader are cleanliness, food safety, and culinary.

Operations team leader vs team service leader overview

Operations Team LeaderTeam Service Leader
Yearly salary$55,160$48,523
Hourly rate$26.52$23.33
Growth rate6%-
Number of jobs179,669103,107
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 55%
Average age4647
Years of experience26

What does an operations team leader do?

An operations team leader is an individual who manages teams, encouraging cooperation, productivity, and teamwork. Operations team leaders foster team unity and enhance the daily efficiency of the companies or any business establishment. They manage a diverse workforce in companies to make sure that the organizational operations are efficient. Also, they implement programs and processes and oversee building maintenance. It is also their responsibility to manage mechanical and human resources and establish a team budget.

What does a team service leader do?

Team Service Leaders oversee a group of employees in the service industry. These industries are often food service, hospitality, or customer service. Team Service Leaders are usually tenured or experienced employees. They are familiar with the company's products and service protocols. They should be able to address concerns in a fast manner and come up with ways to mitigate other problems that may arise. They manage the team who work on service delivery. They also train new employees and enhance the skills of existing ones. They continuously find ways to improve service delivery and to address pertinent issues in the industry.

Operations team leader vs team service leader salary

Operations team leaders and team service leaders have different pay scales, as shown below.

Operations Team LeaderTeam Service Leader
Average salary$55,160$48,523
Salary rangeBetween $28,000 And $107,000Between $27,000 And $84,000
Highest paying CityBoston, MANew York, NY
Highest paying stateMassachusettsNew York
Best paying companyMcKinsey & Company IncChevron
Best paying industry--

Differences between operations team leader and team service leader education

There are a few differences between an operations team leader and a team service leader in terms of educational background:

Operations Team LeaderTeam Service Leader
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeStanford UniversityCalifornia State University - Bakersfield

Operations team leader vs team service leader demographics

Here are the differences between operations team leaders' and team service leaders' demographics:

Operations Team LeaderTeam Service Leader
Average age4647
Gender ratioMale, 66.2% Female, 33.8%Male, 48.7% Female, 51.3%
Race ratioBlack or African American, 12.9% Unknown, 4.1% Hispanic or Latino, 17.0% Asian, 4.7% White, 60.6% American Indian and Alaska Native, 0.7%Black or African American, 10.5% Unknown, 4.8% Hispanic or Latino, 17.3% Asian, 5.6% White, 61.1% American Indian and Alaska Native, 0.7%
LGBT Percentage6%8%

Differences between operations team leader and team service leader duties and responsibilities

Operations team leader example responsibilities.

  • Manage a team of CNC operators during the facility's exit strategy for machining.
  • Help develop new WMS system and implement real time visual control charts to achieve production and quality KPI metrics.
  • Manage SLA by prioritizing and resolving requests/Incidents in accordance with agree service level agreement.
  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
  • Initiate and complete deviations along with CAPA and/or NTR's.
  • Document production data, including OEE, QPS, and safety tracking forms.
  • Show more

Team service leader example responsibilities.

  • Manage payroll specialists base both domestically and offshore processing as the payroll department for outsource payroll.
  • Lead team through tactical military operations training focuse on leadership strategy and survival in vary deployment locations across the globe.
  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
  • Maintain excellent and extensive customer service for Medicare members.
  • Provide visionary leadership, strategic direction and oversight to ensure effectual operations, optimal customer service and goal attainment.
  • Ensure compliance with UL, OSHA and EPA requirements.
  • Show more

Operations team leader vs team service leader skills

Common operations team leader skills
  • Customer Service, 15%
  • Continuous Improvement, 7%
  • Excellent Interpersonal, 6%
  • Sales Floor, 6%
  • Safety Procedures, 5%
  • Process Improvement, 5%
Common team service leader skills
  • Cleanliness, 32%
  • Food Safety, 28%
  • Culinary, 25%
  • Sales Floor, 2%
  • Ladders, 1%
  • Patients, 1%

Browse production and manufacturing jobs