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Patient care manager vs patient services manager

The differences between patient care managers and patient services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a patient care manager and a patient services manager. Additionally, a patient services manager has an average salary of $69,729, which is higher than the $65,369 average annual salary of a patient care manager.

The top three skills for a patient care manager include home health, patients and quality care. The most important skills for a patient services manager are patients, patient care, and patient service.

Patient care manager vs patient services manager overview

Patient Care ManagerPatient Services Manager
Yearly salary$65,369$69,729
Hourly rate$31.43$33.52
Growth rate28%28%
Number of jobs123,652157,294
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 55%
Average age4747
Years of experience66

What does a patient care manager do?

Patient care managers are executives who are in charge of supervising a clinical team. The managers take responsibility for directing patient care within an organization. Also called health care managers, they protect every patient's safety and health in a clinical setting. They interact with the healthcare team members to maintain open communication. It is also part of their duties to supervise the daily operations in the clinical care units. Managing clinical budgets and maintaining quality health services are also their responsibilities.

What does a patient services manager do?

A patient services manager is responsible for providing high-quality medical services for the patients, implementing standard protocols and strict regulations to ensure the safety and security of the medical facility. Patient services managers monitor the adequacy of medical tools and materials, as well as inspecting the conditional efficiency of equipment and machinery. They also assist other medical professionals in performing procedures and administering medications for the patients. A patient services manager handles the departmental budget, allocating enough resources to support medical operations and functions.

Patient care manager vs patient services manager salary

Patient care managers and patient services managers have different pay scales, as shown below.

Patient Care ManagerPatient Services Manager
Average salary$65,369$69,729
Salary rangeBetween $36,000 And $117,000Between $41,000 And $117,000
Highest paying CityOakland, CABeverly, MA
Highest paying stateCaliforniaMassachusetts
Best paying companyAccentureSanofi Genzyme
Best paying industryHealth CareHealth Care

Differences between patient care manager and patient services manager education

There are a few differences between a patient care manager and a patient services manager in terms of educational background:

Patient Care ManagerPatient Services Manager
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 55%
Most common majorNursingBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Patient care manager vs patient services manager demographics

Here are the differences between patient care managers' and patient services managers' demographics:

Patient Care ManagerPatient Services Manager
Average age4747
Gender ratioMale, 17.1% Female, 82.9%Male, 23.4% Female, 76.6%
Race ratioBlack or African American, 11.5% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 7.4% White, 61.1% American Indian and Alaska Native, 0.7%Black or African American, 12.5% Unknown, 4.3% Hispanic or Latino, 14.3% Asian, 7.6% White, 60.6% American Indian and Alaska Native, 0.7%
LGBT Percentage12%12%

Differences between patient care manager and patient services manager duties and responsibilities

Patient care manager example responsibilities.

  • Manage complicated cases involving serious injuries, medical evacuations, cruise ship disembarkation, and repatriation of remains with compassion.
  • Direct oversight of all case management and education relate to chronic disease and primary care management.
  • Utilize resources such as financial and pharmacy assistance for uninsure patients to receive professional medical care upon discharge.
  • Prevent unnecessary hospital admissions using keen assessment skills and redirecting to PCP's office when appropriate.
  • Ensure compliance both with HIPAA and CMS, to include all audits and enrollments via Medicare.
  • Plant and maintain flower beds such as mulching, fertilizing, watering, mowing, and pruning.
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Patient services manager example responsibilities.

  • Manage the liquidity and oversight of assign hospital accounts, ensuring aging and recovery expectations are meet.
  • Confirm correct diagnosis codes and CPT codes are process to ensure accurate billing and filing of medical claims.
  • Adhere to JACHO and CMS regulatory standards.
  • Coordinate clerical staff training sessions in OSHA requirements.
  • Steer the strict adherence to JACHO, NYS-DOH and CMS regulatory guidelines.
  • Comply with practice policies including, but not limit to OSHA and HIPAA.
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Patient care manager vs patient services manager skills

Common patient care manager skills
  • Home Health, 15%
  • Patients, 12%
  • Quality Care, 8%
  • Social Work, 7%
  • Community Resources, 4%
  • Substance Abuse, 4%
Common patient services manager skills
  • Patients, 21%
  • Patient Care, 13%
  • Patient Service, 11%
  • Customer Service, 7%
  • Tray Line, 6%
  • Food Service, 6%

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