Patient Access Representative
Patient service representative job in Bellaire, TX
Premier Medical Resources is hiring for a Full-Time Patient Access Representative! The Patient Access Representative serves as a liaison between the patient and payers to collect and receive patient information to generate an account for services provided. The Patient Access Representative will be responsible for facilitating patient tracking and billing by obtaining pertinent patient demographic information and collecting financial obligations for care provided by the facility. ESSENTIAL FUNCTIONS: • Collect, verify, and accurately enter patient demographic information to ensure seamless revenue cycle processing. • Adhere to facility protocols when modifying clinically sensitive data, such as patient name, date of birth, or gender, after admission.
• Monitor and clear all work queues daily, ensuring all account elements are secured for billing.
• Secure patient accounts to optimize hospital reimbursement while maintaining a customer-focused approach.
• Deliver exceptional customer service throughout the registration process.
• Enhance collection efficiency and accuracy by securing payments at the time of service.
• Proactively contact patients or guarantors before their service date to provide estimated payment details, documenting all successful and unsuccessful contact attempts.
• Verify copay information on insurance cards against account records for accuracy.
• Collect patient payments at the time of service, accurately documenting the amount and payment method.
• Ensure complete and precise documentation for each visit to maintain compliance with hospital and government regulations.
• Track and maintain personal productivity statistics to support departmental quality improvement efforts.
• Welcome patients upon arrival and provide relevant information.
• Assist patients in completing necessary forms and documentation.
• Verify the accuracy and completeness of patient forms and input demographic details into the EMR system.
• Answer and manage incoming calls, addressing inquiries and directing calls as needed.
• Forward calls and messages to the appropriate medical staff.
• Keep patients' families informed about their loved one's status.
• Prepare and label patient charts accurately.
• Manage incoming and outgoing mail for the office.
• Maintain a clean, organized, and welcoming reception area, including the arrangement of magazines.
• Follow workplace safety guidelines, promptly reporting accidents and addressing minor hazards.
• Communicate with peers and management regarding identified workplace hazards.
• Uphold patient privacy and confidentiality in compliance with HIPAA regulations and company policies.
• Adhere to company standards of business conduct.
• Perform other related tasks as needed. KNOWLEDGE, SKILLS, AND ABILITIES:
• Knowledge of administrative and clerical procedures, including word processing, file management, and general office operations.
• Strong computer skills, including expertise in Microsoft Office Suite (Outlook, Excel, and Word).
• Solid attention to detail, ensuring accuracy and thoroughness in all tasks.
• Ability to maintain self-control by remaining composed, managing emotions effectively, and handling challenging situations with professionalism.
• Ability to maintain high stress tolerance by accepting constructive feedback and managing high-pressure situations calmly and efficiently.
• Ability to adapt to workplace changes with flexibility, embracing new challenges and varying work responsibilities.
• Ability to work independently with minimal supervision, demonstrating self-motivation and accountability.
• Demonstrate strong organizational and task-oriented skills by establishing and maintaining efficient systems to optimize workflow and ensure smooth, timely patient flow.
• Ability to multitask simultaneously while maintaining quality and accuracy.
• Exhibit polished and professional communication skills, ensuring clear, courteous patient interactions and exceptional phone etiquette.
• Provide outstanding customer service by understanding and addressing patient needs while building positive relationships. EDUCATION AND EXPERIENCE:
• High School Diploma or GED
• One (1) year of experience as an admission representative performing all aspects of the registration process BENEFITS: • 3 Medical Plans • 2 Dental Plans • 2 Vision Plans • Employee Assistant Program • Short- and Long-Term Disability Insurance • Accidental Death & Dismemberment Plan • 401(k) with a 2-year vesting • PTO + Holidays
Please visit our website for more information:
www.pmr-healthcare.com
Premier Medical Resources is a healthcare management company headquartered in Northwest Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet.
Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Employment for this position is contingent upon the successful completion of a background check and drug screening.
After Care Coordinator-Ignite Pasadena
Patient service representative job in Pasadena, TX
After school Care Aide will conduct the operations of the afterschool care program, monitor the learning center, and facilitate the students learning progress.
Qualifications:
Education/Certification:
Associates degree or equivalent from a two-year college (preferred)
Experience:
Six months to one-year related experience or training (preferred)
Experience working with school age children
Required Knowledge, Skills, and Abilities (KSAs):
Ability to work with children, love for children and learning
Ability to follow verbal and written instructions
Ability to communicate effectively verbally
Responsibilities and Duties:
Responsible for the general supervision of the children.
Conduct group activities.
Assist teacher in all areas of work.
Assist students with academics and homework.
Assist teachers in checking daily goals to ensure work is being completed.
Ensure the safety and security of the children.
Motivate students for maximum learning.
Assist in maintaining discipline in the classroom.
Participate in faculty and professional meetings, educational conferences, and teacher training workshops.
Inspire students with consistency, care, and interest to build students' self-esteem, and promote further success.
Praise students, compliment them and encourage them in order to build character.
Utilize a variety of learning methods to enhance the students' learning experience.
Equipment Used:
All equipment required to perform jobs duties and task previously described.
Physical / Environmental Factors:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. Being authorized to work in the U.S. is a precondition of employment. ResponsiveEd is an Equal Opportunity Employer.
Patient Access Representative
Patient service representative job in Houston, TX
Overview: This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them.
Duties and Responsibilities:
Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
Sign in patients
Update patient information at check-in within the EHR at every visit. Entering new patients into CTMP and maintenance of all other data input.
Responsible for accurate appointment scheduling; direct walk-in patients and emergencies as per established policies and procedures.
Pulling charts, tracking patients in EHR, and handing off chart to Medical Assistant or appropriate staff.
Ensuring that all charts are in compliance with documentation requirements.
Completion of all filing of charts by end of day.
Answer all incoming calls and route them to the appropriate staff including faxes.
Work closely with provider staff to assure smooth patient flow and cut down on waiting time.
Work closely with social services and refer patients who chronically do not keep their appointments for follow-up.
Call and remind patient of his/her appointment including the six-month no show report.
Follow up on “no show” patients on a daily basis.
Communicate patient's problem/complaint to the Clinical Nurse Manager or his/her designee.
Communicate with patients professionally and accurately regarding clinic policies, delays in schedules, etc.
Maintenance and clean up of clinic lobby area.
Check voicemails and return phone calls promptly.
Coordinate patient flow into Eligibility for services, such as admission, re-certification, and insurance changes.
Assist in screening of Medicaid and other insurances.
Accurately implement and collect co-pays.
Maintain stock of office supplies.
Keep all program fliers and information posted and available in waiting room.
Compliance with all policies and procedures, including confidentiality for patients and patients records.
Help with scanning procedures to get patient information into Electronic Health Record.
Make and maintain paper back up patient file including printing of Face Sheet every six months and patient labels.
Other duties as assigned by Supervisor, Operations Manager or Chief.
Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements:
Ability to work under pressure.
Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
Friendly personality with the desire to work with the public
Ability to handle multi-functions.
Understanding of community based organizations.
Communicate patients' problems to the medical staff.
Ability to relate to the public.
High school graduate/GED.
One year of medical experience from a similar setting.
Formal training from a vocational school in lieu of the above.
Ability to relate to patients, through familiarity with medical terminology and triage procedure.
Must believe in health care with dignity for all
Ability to communicate with people and understand their problems.
Bilingual in English/Spanish strongly preferred.
Minimum typing speed of 35 wpm.
Auto-ApplyPatient Service Coordinator - Full Time
Patient service representative job in Houston, TX
NOW HIRING PATIENT SERVICE COORDINATOR - Full Time ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
We cheerfully work hard
We are individually empathetic
We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
Preferred
* Strong background in patient care environment
* Bilingual (English/Spanish)
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Patient Services Coordinator - Post Anesthesia Care Unit (PACU)
Patient service representative job in Houston, TX
*Patient Services Coordinator (PSC) - Post-Anesthesia Care Unit (PACU)* *Shift: Monday-Friday, 4:00 PM - 12:30 AM (schedule flexibility preferred)* *WHY JOIN OUR TEAM?* The PACU department fosters a culture of collaboration and teamwork, where every member contributes to a supportive and positive work environment. While the workload can be demanding, the camaraderie and mutual assistance among staff make even the toughest days manageable and rewarding. If you are looking for a department where your contributions are valued and your professional growth is supported, this is the place for you.
*POSITION SUMMARY*
The Patient Services Coordinator (PSC) is an essential member of the PACU team, ensuring smooth operations in a fast-paced, dynamic environment. This role provides administrative support, facilitates communication, and ensures an exceptional experience for both patients and staff.
*KEY RESPONSIBILITIES*
* Greet patients upon arrival and proactively identify visitors in the waiting area.
* Provide clear information and directions to patients, family members, visitors, and staff.
* Monitor and replenish supplies as needed, including coffee service.
* Communicate patient status updates and movement to visitors, as appropriate.
* Maintain a clean and welcoming waiting area; coordinate with Housekeeping as needed.
* Answer incoming calls and relay messages to patients and family members.
* Escort visitors to the recovery area during designated visiting hours.
* Perform additional duties as assigned.
*IDEAL CANDIDATE*
* Team-oriented, professional, and patient-focused.
* Strong organizational, time-management, and multitasking abilities.
* Adaptable, reliable, and detail-oriented.
* Proficient in Microsoft Office (Word, Excel, Outlook).
* Previous Patient Services Coordinator experience preferred.
*WORK SCHEDULE*
This position typically works a Monday-Friday, 4:00 PM - 12:30 AM shift but requires flexibility to accommodate department needs, including occasional schedule adjustments.
*EDUCATION*
* *Required: *High School Diploma or Equivalent
* *Preferred:* Associate's Degree
*WORK EXPERIENCE*
* *Required: *3 years Relevant work experience; or
* Additional education may be substituted for required experience on a one-to-one basis.
**OTHER REQUIREMENTS:**
* Must pass pre-employment skills test as required and administered by Human Resources.
The University of Texas MD Anderson Cancer Center offers excellent ******************************************************************************************************* tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.************************************************************************************************
Additional Information
* Requisition ID: 177877
* Employment Status: Full-Time
* Employee Status: Regular
* Work Week: Day/Evening, Days, Evenings
* Minimum Salary: US Dollar (USD) 40,000
* Midpoint Salary: US Dollar (USD) 50,000
* Maximum Salary : US Dollar (USD) 60,000
* FLSA: non-exempt and eligible for overtime pay
* Fund Type: Hard
* Work Location: Onsite
* Pivotal Position: Yes
* Referral Bonus Available?: Yes
* Relocation Assistance Available?: Yes
\#LI-Onsite
Patient Service Coordinator- Sleep Center
Patient service representative job in Webster, TX
CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!
We are Looking for:
The Patient Service Coordinator I is responsible for coordinating clerical and medical activities within a clinical setting, ensuring efficient patient flow and a high-quality patient experience. This role provides technical, supportive, and developmentally appropriate patient care while upholding CLS Core Values and maintaining strict compliance with HIPAA confidentiality standards. The Patient Service Coordinator I also assists medical personnel with various administrative and clinical support tasks to enhance patient care services.
Duties/Responsibilities:
Maintain confidentiality and provide high-level customer service.
Schedule appointments and assist with patient flow in the clinic.
Pre-register patients and verify accounts and insurance.
Answer calls, document interactions, and communicate with healthcare providers.
Assist with check in and check out duties.
Assist with follow-up care, appointment scheduling, and provide visit summaries.
Maintain a clean and safe environment and manage medical records.
Support medical personnel with clerical tasks and participate in quality improvement initiatives.
Perform other related duties as assigned.
Benefits:
401(k)
401(k) matching
Dental Insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Requirements
High school diploma or equivalent; additional education in healthcare administration is a plus.
Spanish Speaking preferred
Experience in Sleep or Pulmonary preferred
Proven experience in a healthcare environment.
Strong communication skills and ability to maintain professionalism.
Proficiency in using electronic medical records (EMR) systems- ECW is preferred.
Ability to work independently and under pressure.
Strong organizational and multitasking skills.
Patient Service Coordinator
Patient service representative job in Webster, TX
Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for an Patient Service Coordinator to join our team in Clear Lake, Texas. The schedule is Monday- Friday from 0730-4pm Central Time. This position will float to other sites as needed Memorial City, Texas Medical Center, Spring Woodlands, Beaumont, Katy.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Service Coordinator is responsible for:
Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
Schedule appointments
Address customer/patient issues and insure effective short-term and long-term resolution
Provide timely feedback to the practice regarding service failures or patient concerns
Consult with patients regarding their benefits, coverage and financial options
Greet patients and visitors to the office and providing high level of customer service
Required to work
occasional
weekends and holidays
High volume of phlebotomy
Maintain supplies for the blood drawing stations
Ensure lab specimens are sent to proper labs
Assist physician or ultrasound technician with various procedures
What You'll Bring:
The skills and education we need are:
Minimum 2 years of applicable work experience
Strong phlebotomy skills
Completion of a formal MA program
High School diploma or GED required
Extensive knowledge of insurance/benefits, medical terminology and medical billing
Experience working in an OB/GYN office is a plus
Strong communication skills, independent worker, detailed-oriented, computer savvy
High level of customer service essential
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
Patient Access Representative
Patient service representative job in Houston, TX
Job Description
Patient Access Representative / Medical Assistant
Pay Rate: $16/hour
Shift: Monday-Friday, 8:00 AM - 5:00 PM
Dean's Professional Services is actively seeking a Patient Access Representative / Medical Assistant to join our team in Houston, TX. This position plays a key role in supporting front office and administrative functions to ensure an efficient and positive patient experience.
Responsibilities
Schedule patient appointments and maintain accurate records
Perform insurance verification and eligibility checks
Ensure medical necessity compliance
Post and process patient payments
Deliver excellent customer service in a fast-paced environment
Qualifications
High School Diploma or GED required
Medical front desk experience required
Health insurance verification experience required
Minimum 2 years of relevant healthcare experience required
Epic EMR experience preferred
Bilingual (English/Spanish) preferred
Why Join Us?
Full benefits including medical, dental, vision, and 401(k)
Temp-to-hire opportunity with long-term potential
Work in a respected healthcare setting
Supportive and professional team environment
About Dean's Professional Services
Dean's Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 50,000 professionals across the nation. We match talent with opportunity - focusing on skill, experience, and culture fit.
Apply today:
or call for more information.
#PRO123
Patient Placement Coord Team L- Patient Placement Center (7a -3p shift rotating weekends)
Patient service representative job in Galveston, TX
Patient Placement Coord Team L- Patient Placement Center (7a -3p shift rotating weekends) - (2506825) Description The Patient Placement Coordinator Team Leader (non-RN) functions independently in an advanced placement role, providing consistent leadership and direction during their shift to optimize patient throughput and maximize bed utilization.
This position serves as a resource for departmental processes, offering guidance and education to staff as needed.
In collaboration with the Patient Placement and Transfer Center Manager, the Team Leader assists with process development, staff scheduling, education, and participation in leadership call rotations.
EDUCATION & EXPERIENCEMinimum Qualifications:Associate's degree or an equivalent combination of education and experience relevant to the role may be considered for this position.
Two (2) years of Patient Placement and Transfer Center (PPC) experience, and the ability to perform the job duties and responsibilities of the department independently.
Preferred Qualifications:Additional education or degree(s) preferred for job.
Additional years of experience and/or type/area of work experience preferred for job.
JOB SUMMARYThe Patient Placement Coordinator Team Leader (non-RN) functions independently in an advanced placement role, providing consistent leadership and direction during their shift to optimize patient throughput and maximize bed utilization.
This position serves as a resource for departmental processes, offering guidance and education to staff as needed.
In collaboration with the Patient Placement and Transfer Center Manager, the Team Leader assists with process development, staff scheduling, education, and participation in leadership call rotations.
ESSENTIAL JOB FUNCTIONSThe Patient Placement Coordinator (PPC) Team Leader functions in the capacity of an advanced Patient Placement Coordinator and is responsible for all job functions of that position.
The PPC Team Leader is responsible for acting as a direct resource for staff during the shift and serves as a main point of contact for other departments for issue resolution regarding PPC job functions.
Serves as direct contact with the PPC Manager, Clinical Operations Administrator (COA), and a hospital executive leadership regarding bed placement or hospital transfer issues during the shift.
Escalates all issues in a timely manner to PPC leadership so that solutions can be formulated and applied when indicated.
Provides clear and concise information regarding issues and bed capacity as requested.
Trains staff as needed regarding PPC processes and job functions in conjunction with the recommendations of the Leadership Team.
Assists the PPC Leadership Team with completion of reports and audits as needed.
Assists with completion of the monthly staffing and on-call schedules.
Practices and promotes positive peer and customer relations.
Assists the PPC Leadership Team in the evaluation of staff performance and in the completion of annual performance appraisals.
Attends bed shuttles.
, Represents the PPC at the management meetings when needed.
Performs related duties as required.
SALARYSalary commensurate with experience Qualifications Equal Employment OpportunityUTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.
As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Primary Location: United States-Texas-GalvestonWork Locations: 0560 - John Sealy Annex 301 University Blvd.
John Sealy Annex, rm 5.
200 Galveston 77555-0560Job: Healthcare Support ServicesOrganization: UTMB Health: RegularShift: StandardEmployee Status: Team Lead / TechnicalJob Level: Day ShiftJob Posting: Dec 3, 2025, 8:32:47 PM
Auto-ApplyPatient Care Coordinator
Patient service representative job in Houston, TX
About us:
Senior Psych Care provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies; along with diagnostic evaluation and collaborative intervention between the therapy team and the psychiatric team. Our multi-disciplinary team realizes that older adults have special physical, emotional, and social needs. The psychiatrist leads a team of nurse practitioners, physician assistants, and psychotherapists (LCSW, PhD/PsyD), take a comprehensive approach to diagnosis and treatment.
Job Description:
The Patient Care Coordinator works within the Referral Department and is primarily responsible for securing referral paperwork from nursing homes and creating and maintaining the schedule for Psychology and Psychiatry providers.
Essential Duties and Responsibilities:
Verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations.
Obtaining pre-authorizations from Managed Care Organizations.
Answer incoming and make outgoing calls to secure referrals and authorizations from providers and insurance companies.
Ensure that referrals are addressed accurately and in a timely fashion.
Ensure all authorizations are properly documented in the system.
Scanning documents into the EMR system.
Qualifications:
A minimum of 2 years' experience with Medical Insurance Processes.
Experience verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations.
Experience obtaining pre-authorizations from Managed Care Organizations.
Able to multi-task, personable, and have excellent customer service skills.
Self-starter with a positive teamwork attitude, well organized and detail oriented.
Strong working knowledge of Outlook, MS Word and MS Excel required; advanced skills in MS Excel preferred.
What we offer:
Competitive salary, commensurate with experience
Comprehensive benefits package including:
Medical
Dental
Vision
Short and Long Term Disability
Life Insurance
401 (k)
Paid Time Off
Referral Intake & Scheduling Specialist
Patient service representative job in Houston, TX
Full-time Description
About Us At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion.
What You'll Do
Process incoming referrals, create patient charts, and route documents to the appropriate department.
Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed.
Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments.
Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients.
Manage email correspondence via the referral and scheduling inboxes.
Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed.
Requirements
2+ years of experience in a medical office, scheduling, or insurance verification role.
Knowledge of medical terminology, ICD/CPT coding, and personal injury workflows preferred.
Strong organizational skills with attention to detail and accuracy.
Excellent communication skills with professional phone/email etiquette.
Ability to multitask, work independently, and thrive in a high-volume environment.
Must be HIPAA-compliant and maintain strict confidentiality.
Preferred Qualities
A compassionate and patient-first mindset.
Self-sufficient, reliable, and able to complete tasks without micromanagement.
Team player who is willing to cross-train and support multiple departments.
Positive attitude that uplifts team morale and fosters collaboration.
Adaptable and dependable when priorities shift in a fast-paced environment.
Why Join Us
Competitive pay with growth opportunities.
Comprehensive benefits: medical, dental, vision, 401k, and paid time off.
Supportive, team-oriented environment.
Opportunity to cross-train and expand skills in multiple areas of scheduling and insurance.
Salary Description $25 hourly
Patient Access Representative (FT Mon-Friday Days)
Patient service representative job in Houston, TX
Monday - Friday, Day Shift
The Patient Access Representative will be responsible for performing all functions necessary to accomplish the checking in/checking out of patients including insurance verification, entering demographics correctly and collecting at time of service.
Essential Responsibilities:
Greet all patients as they arrive in a friendly, courteous, and professional manner.
Demonstrate and maintain a working knowledge of customer service principles and departmental expectations regarding customer service.
Check for previous balances/payment history, collect co-payments, deductibles, or co-insurance.
Work with Business Office collectors to assist with collecting old balances and work with physician office staff when patient benefits are not accepted at out facility.
Perform insurance verification
Calculate patient payments according to benefits.
Perform other duties as assigned.
Post payments to patient accounts accurately and in a timely manner.
Balance out cash draw daily.
Education and Experience:
High School diploma or equivalent.
One year of experience in medical office, registration or collections.
Ability to read and comprehend instructions.
Ability to add, subtract, multiply, and divide.
Ability to apply common sense understanding to carry out instructions furnished in written and oral form.
Ability to deal with problems involving several variables in standardized situations.
Professional Maturity, Responsible, Dependable, Flexibility, Intelligence, Energetic and Organized.
Computer Skills:
Intermediate computer skills
Physical Requirements:
Continuous sitting.
Frequent use of computer (repetitive fine hand manipulation).
Occasional bending and twisting of neck and back, standing and/or walking, lifting/carrying of items up to 25 lbs.
Patient Services Specialist
Patient service representative job in Houston, TX
The Patient Registrar will be responsible for performing all functions necessary to maintain the efficient
Essential Duties & Responsibilities
• Greet all patients as they arrive in a friendly, courteous, and professional manner
• Demonstrate and maintain a working knowledge of customer service principles, and departmental expectations regarding customer service
• Document in the computer system all necessary demographic, insurance, and financial information
• Maintain patient charts; including creating new files, scanning files into the computer system, filing, shifting, and breaking down charts
• Responsible for photocopying records and documents for billing purposes
• Perform clerical duties, including mail delivery, faxing, copying, and scanning
• Responsible for answering, screening, and directing incoming phone calls
• Collect co-payments or other applicable financial payments
• Facilitate daily deposits and perform cash reconciliations
• Maintain daily financial log including documenting patient financial class, amount owed, amount collected, and scanning completion
• Maintain daily patient log including documenting chief complaint, time and date of entry, time and date of exit, services rendered, and discharge/transfer information
• Document patient volumes for the previous day
• Maintain and compile reports and informational packets for distribution
• Perform any job related to the registration process
• Perform other duties as assigned
Safety/Infection Control
• Demonstrate knowledge of and adhere to regulations and Total Point policies and procedures pertaining to safety, emergency preparedness, infection control, OSHA, fire safety and hazardous materials
Performance Improvement Customer Service
• Participate in performance improvement activities as necessary
• Maintain confidentiality of patient related issues and adhering to all HIPAA rules and regulations.
• Demonstrate effective interpersonal skills
• Treat all patients, visitors, and staff members fairly and with respect
• Utilize effective communication methods and skills
• Explain all procedures, treatments, and care while remaining aware of language barriers
• Able to perform care in non-judgmental manner and recognize discrepancies between patient and personal beliefs
Emergency Center Policy
• Ensure personal appearance is business casual and professional at all times
• Responsible for wearing Emergency Center identification at all times
• Attend all Emergency Center required meetings and in-service education
• Remain flexible in staffing patterns and resolution of staffing conflicts; participates in temporary assignments
• Compliance with attendance standards
• Demonstrate flexibility when changes in assignments are necessary
EDUCATION & EXPERIENCE
• High school diploma or equivalent
• 1-3 years office experience in a health care setting preferred
• Previous customer service experience preferred
• Must be able to effectively communicate with customers both in person, and over the telephone
• Must have understanding of basic medical terminology
LANGUAGE/MATH/REASONING ABILITY
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to
write simple correspondence. Ability to effectively present information in one-on-one and small
group situations to customers, clients, and other employees of the organization
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement,
volume, and distance
• Ability to apply common sense understanding to carry out instructions furnished in written, oral,
or diagram form. Ability to deal with problems involving several concrete variables in
standardized situations
COMPUTER SKILLS
• Basic computer skills
Competencies
Professional Maturity: The ability to separate emotional feelings from the real issues at hand
• Responsibility: The ability to accept choices you have made and the results they have led to
• Communication: The ability to write and speak effectively; actively listens to others, and give feedback
• Flexibility: Demonstrate responsiveness and adaptability following change initiatives
• Intelligence: Understand information and apply new knowledge
• Energetic: Exhibits high levels of energy and enthusiasm
• Organized: Efficient in structuring tasks to be accomplished
• Computer Savvy: The ability to use technology efficiently and effectively
• Customer Service: The ability to enhance customer satisfaction
• Job Knowledge/Technical Knowledge: Knowledgeable of current role and technical systems, and the impact it has on the organization
• Integrity and Respect: Demonstrates upmost level of integrity
• Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
• Collaboration and Partnership: Encourages participation from team members
• Manages Change: Demonstrates flexibility with changing environments
• Problem Solving: Resolve issues in a timely manner
• Attention to Detail: Follows procedures to ensure entry of data
• Organization: Uses time efficiently by prioritizing and planning work activities
• Judgment: Ability to make independent decisions
• Teamwork: Works with others to accomplish objectives and shows support for decisions
• Quality: Sets high standards to ensure quality in work performed
• Accountability: Takes responsibility for adhering to all company policies, procures, and performance expectations
Physical Demands
• The physical demands for this position include: adequate vision, hearing, and repetitive motion
• Light physical activity performing non-strenuous daily activities of an administrative nature
• Ascending or descending stairs, ramps and the like, using feet and legs and/or hands and arms
• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner
•Bending legs downward and forward by bending leg and spine
Work Environment
Well-lit, heated and/or air-conditioned indoor office setting with adequate ventilation
Scheduling Specialist
Patient service representative job in Houston, TX
Benefits:
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Join Our Team as a Scheduling Specialist! 🗓️ Do you thrive on organization and efficiency? Love the idea of making a real impact on patients' experiences? If so, we want you to be our next Scheduling Specialist! In this critical role, you'll manage the flow of our healthcare facility, ensuring that every patient's appointment is scheduled seamlessly and that our practitioners' time is optimized for the best possible care.
Your Role at a Glance:
📅 Master of the Calendar:
Appointment Coordination: Schedule patient appointments across various services and specialties, ensuring optimal use of our resources.
Reschedule with Ease: Handle appointment cancellations and reschedules, minimizing disruptions and maintaining a smooth schedule.
Confirmation Calls: Make friendly reminder calls to confirm upcoming appointments and answer any questions.
Waitlist Management: Keep track of waitlisted patients and fill cancellations efficiently.
🎯 Patient Interaction:
Warm Welcome: Be the first point of contact for patients, providing a welcoming and helpful experience.
Insurance Verification: Verify patient insurance details and ensure coverage for scheduled services.
Pre-Appointment Preparation: Provide patients with necessary information and instructions before their appointments.
🔍 Detail-Oriented Duties:
Data Entry: Accurately input and update patient information in the electronic health records (EHR) system.
Documentation: Maintain precise records of all scheduling activities and patient interactions.
Coordinate Referrals: Schedule appointments for referred patients and communicate with referring offices.
🚀 Operational Efficiency:
Optimize Schedules: Balance patient needs with practitioner availability to maximize efficiency and reduce wait times.
Conflict Resolution: Quickly address scheduling conflicts or issues, finding effective solutions.
System Management: Utilize scheduling software and tools to streamline the process and enhance accuracy.
What You Bring to the Table:
💡 Essential Qualifications:
Education: High school diploma or equivalent; some college coursework in healthcare administration or a related field preferred.
Experience: Prior experience in a medical office, customer service, or scheduling role is highly desirable.
Skills:
Communication: Excellent verbal and written communication skills.
Organization: Strong organizational skills with the ability to manage multiple tasks simultaneously.
Tech Savvy: Proficient in using EHR systems, scheduling software, and Microsoft Office Suite.
Attention to Detail: High level of accuracy in data entry and appointment scheduling.
Problem Solver: Ability to handle scheduling conflicts and patient concerns calmly and effectively.
The Perks of Joining Us:
💰 Competitive Pay: Attractive salary with performance-based bonuses.
🩺 Comprehensive Benefits: Health, dental, and vision insurance.
🌴 Time Off: Paid vacation, holidays, and sick leave.
📚 Growth Opportunities: Ongoing training and professional development.
✨ Positive Work Environment: Join a team that values collaboration, innovation, and patient satisfaction.
Compensation: $16.00 - $20.00 per hour
BE Staffing Solutions, is a top provider of outsourcing, staffing, consulting, and workforce solutions. Our certified team of experienced staffing professionals uphold a strict code of ethics in the practice of employment law. We maintain an environment and structure that encourages productivity and respect for customers and fellow employees.
Auto-ApplyProject Planning/Scheduler Specialist
Patient service representative job in Houston, TX
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Project Operations Manager
In this role, the Project Scheduler takes ownership in collaborating with project teams and suppliers to develop and manage project schedules effectively. This role involves leading scheduling efforts across all project phases, performing risk analysis, identifying critical paths, and implementing mitigation strategies to ensure projects are delivered on time. The ideal candidate will utilize their expertise to address challenges, maintain and analyze actual and forecasted schedules, and monitor, report, and manage any deviations from the planned timeline, aligning with both short-term and long-term business goals. In addition to schedule management, the Scheduler will support the Project Manager in communications with suppliers and customers on project status and timelines, ensure cohesive project execution and foster strong relationships.
The work model for the role is: hybrid (#Li-Hybrid) in Houston, TX.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Your role and responsibilities
Develop and consult on the initial project schedule by incorporating key milestones and tasks from various phases such as proposal, execution, manufacturing, delivery, and close-out including enhancing schedule to interface to supplier and customer's need dates (inclusive but not limited to of LD's, drop dates, ship dates, and invoicing).
Lead scheduling activities with internal and external suppliers as the main point of contact, ensuring effective communication and information sharing among the project team and stakeholders. Engage with vendors to validate timelines and challenge assumptions, promoting transparency and supporting the development of reliable schedules.
Collaborate with the project team to analyze requirements, risks, and scope changes, ensuring all essential activities are detailed for realistic project schedules. Monitor progress and critical paths, notifying Project Managers of deviations or scheduling issues while providing recommendations to keep critical activities and milestones on track.
Issue regular schedule reports and program updates, as well as upon request, while establishing project baselines and providing analytics to monitor progress against key targets. Recommend actions to ensure deadlines are met and keep stakeholders informed.
Actively participate in project reviews to assess progress and address any issues that arise. Coordinate with procurement to ensure material is ordered on time to meet schedule commitments.
Perform analysis for critical path and help establish mitigation plans, hold suppliers accountable for project execution plans, challenge supplier current performance vs initial execution schedules
Qualifications for the role
Bachelor's Degree with minimum of 5 years of project planning, engineering or manufacturing or other operational customer facing roles.
Proficient with planning tools such as MS Project, Primavera P6, or similar software.
Proven capability in working in a technical environment
Qualities of proven relationship building capabilities, and communication skill and proven soft skills with problem solving aptitude.
Strong fluent written and spoken English language skills. Spanish is an asset
Ability and willingness to travel 30%, as required.
Candidates must already have work authorization that would permit them to work for ABB in the US.
What's in it for you?
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: ********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D - 100% employee paid up to maximums
Short Term Disability - up to 26 weeks - Company paid
Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave - up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
Auto-ApplySenior Scheduling Specialist
Patient service representative job in Houston, TX
At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place.
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting ************
Dow has an exciting opportunity available for a Senior Scheduling Specialist located in Houston, TX.
About you and this role:
The Senior Scheduling Specialist acts as a technical resource for Scheduling within the Global Project Methodology (GPM) work process. Supports establishment of the overall schedule baseline and reporting to monitor and control the project within established tolerances of the baseline supporting efficient project execution. Coordinates data inputs from the various disciplines and functions to ensure accurate forecasts and reporting of schedule. Engages the project steering team to understand causes of the deviation and the need to establish actions to mitigate, where deviations from established tolerances occur. Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines.
Responsibilities / Duties:
Develops conceptual schedules to evaluate various alternates or anticipated schedule challenges.
Develops and maintains comprehensive integrated master project schedules including Front-end Loading, Detail Design, Procurement, Construction and Start-up/Commissioning Project Stages.
Maintains schedule during the project life cycle monitoring progress and incorporating modifications where changes in the original scope occur or delays are encountered.
Promotes discipline knowledge exchange and quality application through technical coaching.
Contributes to improvement of Schedule Management Work Process and leveraging of learning experiences.
Provides recommendations on cycle time reduction opportunities and techniques, as applied to scheduling.
Develops schedule management plans for project plans for management and control.
Utilizes project cost estimates to resource load project schedules and gain alignment with estimated scope of work and the project schedule.
Performs staffing density checks or staffing limitation checks to validate schedule durations and ensures resource-leveling supports the project strategy.
Leads project teams in forecasting schedule challenges and offers analyses and solutions to complete the project on schedule.
Performs critical path analysis to determine problem areas in regards to project schedule and resource overloads and offers alternative courses of action to the project team.
Evaluates project deviations to assess schedule impact for proper decision making and recovery plans.
Works with cost management to gain alignment when forecasting schedule completion dates.
Applies established schedule management practices to ascertain critical schedule issues and recommend corrective actions.
Defines comprehensive Schedule Management solutions for capital and expense projects.
Qualifications:
A minimum of a bachelor's degree or relevant military experience at or above a U.S. E5 or Canadian Petty Officer 2nd Class or Sergeant ranking OR in lieu of a degree 7 years of experience in project controls scheduling.
A minimum of 3 years experience with Primavera P6.
Must be willing and able to meet all applicable requirements related to business travel.
A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
Your Skills:
Primavera Scheduling Software: An enterprise project portfolio management software.
Project Schedule Management: Building and maintaining integrated master schedules.
Critical Path Analysis: Identifying schedule risks and proposing mitigation strategies.
Project Cost Estimations & Cost Management: Aligning schedules with scope and budget.
Project Planning & Controls: Developing schedule management plans and forecasting challenges.
Teamwork: Coordinating across disciplines and functions to ensure accurate forecasting.
Microsoft Power BI: Leveraging data visualization tools for reporting and analysis.
Additional Notes:
This position can be located in Houston, TX.
This position does not offer relocation assistance.
In order to be effective in this role, work needs to be conducted primarily onsite.
Benefits - What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
Employee stock purchase programs (availability varies depending on location).
Student Debt Retirement Savings Match Program (U.S. only).
Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees' Savings Plan (401(k)), helping employees reach the Company match.
Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
Competitive yearly vacation allowance.
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
Paid time off to care for family members who are sick or injured.
Paid time off to support volunteering and Employee Resource Group's (ERG) participation.
Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
On-site fitness facilities to help stay healthy and active (availability varies depending on location).
Employee discounts for online shopping, cinema tickets, gym memberships and more.
Additionally, some of our locations might offer:
Transportation allowance (availability varies depending on location)
Meal subsidiaries/vouchers (availability varies depending on location)
Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting ************
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on ************
Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR ************** and select option 8.
Auto-ApplyPatient Access Representative - ER
Patient service representative job in Bellaire, TX
Premier Medical Resources is hiring for a Full-Time Patient Access Representative - ER! The Patient Access Representative ER serves as a liaison between the patient and payers to collect and receive patient information to generate an account for services provided. The Patient Access Representative will be responsible for facilitating patient tracking and billing by obtaining pertinent patient demographic information and collecting financial obligations for care provided by the facility.
ESSENTIAL FUNCTIONS:
• Verifies insurance benefits for all plans associated with patients, confirming the correct payor and plan is entered into the patient accounting system.
• Obtains insurance referrals and/or authorizations as required by individual insurance plans, documenting authorization/referral numbers in the appropriate fields for accurate billing.
• Collect, verify, and accurately enter patient demographic information to ensure seamless revenue cycle processing.
• Adhere to facility protocols when modifying clinically sensitive data, such as patient name, date of birth, or gender, after admission.
• Monitor and clear all work queues daily, ensuring all account elements are secured for billing.
• Secure patient accounts to optimize hospital reimbursement while maintaining a customer-focused approach.
• Deliver exceptional customer service throughout the registration process.
• Enhance collection efficiency and accuracy by securing payments at the time of service.
• Proactively contact patients or guarantors before their service date to provide estimated payment details, documenting all successful and unsuccessful contact attempts.
• Verify copay information on insurance cards against account records for accuracy.
• Collect patient payments at the time of service, accurately documenting the amount and payment method.
• Ensure complete and precise documentation for each visit to maintain compliance with hospital and government regulations.
• Track and maintain personal productivity statistics to support departmental quality improvement efforts.
• Welcome patients upon arrival and provide relevant information.
• Assist patients in completing necessary forms and documentation.
• Verify the accuracy and completeness of patient forms and input demographic details into the EMR system.
• Answer and manage incoming calls, addressing inquiries and directing calls as needed.
• Forward calls and messages to the appropriate medical staff.
• Keep patients' families informed about their loved one's status.
• Prepare and label patient charts accurately.
• Manage incoming and outgoing mail for the office.
• Maintain a clean, organized, and welcoming reception area, including the arrangement of magazines.
• Follow workplace safety guidelines, promptly reporting accidents and addressing minor hazards.
• Communicate with peers and management regarding identified workplace hazards.
• Uphold patient privacy and confidentiality in compliance with HIPAA regulations and company policies.
• Adhere to company standards of business conduct.
• Perform other related tasks as needed.
KNOWLEDGE, SKILLS, AND ABILITIES:
• Knowledge of administrative and clerical procedures, including word processing, file management, and general office operations.
• Strong computer skills, including expertise in Microsoft Office Suite (Outlook, Excel, and Word).
• Solid attention to detail, ensuring accuracy and thoroughness in all tasks.
• Ability to maintain self-control by remaining composed, managing emotions effectively, and handling challenging situations with professionalism.
• Ability to maintain high stress tolerance by accepting constructive feedback and managing high-pressure situations calmly and efficiently.
• Ability to adapt to workplace changes with flexibility, embracing new challenges and varying work responsibilities.
• Ability to work independently with minimal supervision, demonstrating self-motivation and accountability.
• Demonstrate strong organizational and task-oriented skills by establishing and maintaining efficient systems to optimize workflow and ensure smooth, timely patient flow.
• Ability to multitask simultaneously while maintaining quality and accuracy.
• Exhibit polished and professional communication skills, ensuring clear, courteous patient interactions and exceptional phone etiquette.
• Provide outstanding customer service by understanding and addressing patient needs while building positive relationships. EDUCATION AND EXPERIENCE:
• High School Diploma or equivalent
• One (1) year of experience as an admission representative performing all aspects of the registration process BENEFITS: • 3 Medical Plans • 2 Dental Plans • 2 Vision Plans • Employee Assistant Program • Short- and Long-Term Disability Insurance • Accidental Death & Dismemberment Plan • 401(k) with a 2-year vesting • PTO + Holidays
Please visit our website for more information:
www.pmr-healthcare.com
Premier Medical Resources is a healthcare management company headquartered in Northwest Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet.
Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Employment for this position is contingent upon the successful completion of a background check and drug screening.
Patient Services Coordinator - Post Anesthesia Care Unit (PACU)
Patient service representative job in Houston, TX
*Patient Services Coordinator (PSC) - Post-Anesthesia Care Unit (PACU)* *Shift: Monday-Friday, 4:30 AM - 1:00 PM (schedule flexibility preferred)* *WHY JOIN OUR TEAM?* The PACU department fosters a culture of collaboration and teamwork, where every member contributes to a supportive and positive work environment. While the workload can be demanding, the camaraderie and mutual assistance among staff make even the toughest days manageable and rewarding. If you are looking for a department where your contributions are valued and your professional growth is supported, this is the place for you.
*POSITION SUMMARY*
The Patient Services Coordinator (PSC) is an essential member of the PACU team, ensuring smooth operations in a fast-paced, dynamic environment. This role provides administrative support, facilitates communication, and ensures an exceptional experience for both patients and staff.
*KEY RESPONSIBILITIES*
* Greet patients upon arrival and proactively identify visitors in the waiting area.
* Provide clear information and directions to patients, family members, visitors, and staff.
* Monitor and replenish supplies as needed, including coffee service.
* Communicate patient status updates and movement to visitors, as appropriate.
* Maintain a clean and welcoming waiting area; coordinate with Housekeeping as needed.
* Answer incoming calls and relay messages to patients and family members.
* Escort visitors to the recovery area during designated visiting hours.
* Perform additional duties as assigned.
*IDEAL CANDIDATE*
* Team-oriented, professional, and patient-focused.
* Strong organizational, time-management, and multitasking abilities.
* Adaptable, reliable, and detail-oriented.
* Proficient in Microsoft Office (Word, Excel, Outlook).
* Previous Patient Services Coordinator experience preferred.
*WORK SCHEDULE*
This position typically works a Monday-Friday, 4:30 AM - 1:00 PM shift but requires flexibility to accommodate department needs, including occasional schedule adjustments.
*EDUCATION*
* *Required: *High School Diploma or Equivalent
* *Preferred:* Associate's Degree
*WORK EXPERIENCE*
* *Required: *3 years Relevant work experience; or
* Additional education may be substituted for required experience on a one-to-one basis.
**OTHER REQUIREMENTS:**
* Must pass pre-employment skills test as required and administered by Human Resources.
The University of Texas MD Anderson Cancer Center offers excellent ******************************************************************************************************* tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.************************************************************************************************
Additional Information
* Requisition ID: 177874
* Employment Status: Full-Time
* Employee Status: Regular
* Work Week: Day/Evening, Days, Evenings
* Minimum Salary: US Dollar (USD) 40,000
* Midpoint Salary: US Dollar (USD) 50,000
* Maximum Salary : US Dollar (USD) 60,000
* FLSA: non-exempt and eligible for overtime pay
* Fund Type: Hard
* Work Location: Onsite
* Pivotal Position: Yes
* Referral Bonus Available?: Yes
* Relocation Assistance Available?: Yes
\#LI-Onsite
Patient Service Coordinator
Patient service representative job in Webster, TX
Job Description Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for an Patient Service Coordinator to join our team in Clear Lake, Texas. The schedule is Monday- Friday from 0730-4pm Central Time. This position will float to other sites as needed Memorial City, Texas Medical Center, Spring Woodlands, Beaumont, Katy.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Service Coordinator is responsible for:
Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
Schedule appointments
Address customer/patient issues and insure effective short-term and long-term resolution
Provide timely feedback to the practice regarding service failures or patient concerns
Consult with patients regarding their benefits, coverage and financial options
Greet patients and visitors to the office and providing high level of customer service
Required to work
occasional
weekends and holidays
High volume of phlebotomy
Maintain supplies for the blood drawing stations
Ensure lab specimens are sent to proper labs
Assist physician or ultrasound technician with various procedures
What You'll Bring:
The skills and education we need are:
Minimum 2 years of applicable work experience
Strong phlebotomy skills
Completion of a formal MA program
High School diploma or GED required
Extensive knowledge of insurance/benefits, medical terminology and medical billing
Experience working in an OB/GYN office is a plus
Strong communication skills, independent worker, detailed-oriented, computer savvy
High level of customer service essential
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
Referral Intake & Scheduling Specialist
Patient service representative job in Houston, TX
Job DescriptionDescription:
About Us At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion.
What You'll Do
Process incoming referrals, create patient charts, and route documents to the appropriate department.
Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed.
Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments.
Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients.
Manage email correspondence via the referral and scheduling inboxes.
Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed.
Requirements:
2+ years of experience in a medical office, scheduling, or insurance verification role.
Knowledge of medical terminology, ICD/CPT coding, and personal injury workflows preferred.
Strong organizational skills with attention to detail and accuracy.
Excellent communication skills with professional phone/email etiquette.
Ability to multitask, work independently, and thrive in a high-volume environment.
Must be HIPAA-compliant and maintain strict confidentiality.
Preferred Qualities
A compassionate and patient-first mindset.
Self-sufficient, reliable, and able to complete tasks without micromanagement.
Team player who is willing to cross-train and support multiple departments.
Positive attitude that uplifts team morale and fosters collaboration.
Adaptable and dependable when priorities shift in a fast-paced environment.
Why Join Us
Competitive pay with growth opportunities.
Comprehensive benefits: medical, dental, vision, 401k, and paid time off.
Supportive, team-oriented environment.
Opportunity to cross-train and expand skills in multiple areas of scheduling and insurance.