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Patient service representative jobs in Cortland, NY

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  • Customer Service Representative

    Belcan 4.6company rating

    Patient service representative job in East Syracuse, NY

    Job Title: Customer Service Representative Zip Code: 13057 Duration: 6 months Pay Rate: $18.00/hr. Keyword's: #EastSyracusejobs; #CustomerServiceRepresentativejobs; The Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase Client Retail revenues and enhance the overall customer experience. Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems. MAJOR DUTIES AND RESPONSIBILITIES Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention. Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives. Ensures productivity, revenue generation, and quality levels are met in order to meet and exceed customer and Client Retail expectations. Uses courteous and professional language. Works effectively in a team environment. Creates a win-win resolution to problems. BASIC QUALIFICATIONS High School or equivalent is preferred but not REQUIRED Ability to produce quality and professional written correspondence with customers Ability to demonstrate and perform basic math Customer service orientation Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers Commitment to providing resolution to customer issues on the first contact Strong English comprehension and a good command of grammar
    $18 hourly 1d ago
  • Patient Service Specialist- Family Practice- Per Diem

    Guthrie 3.3company rating

    Patient service representative job in Ithaca, NY

    The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: Responsible for greeting every patient in a courteous, professional, and timely manner every Time. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays. Adheres to departmental and organizational policies and attends meetings/huddles as required. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization. Other Duties: Other duties as assigned. The pay ranges from $17.00-$23.49 About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
    $17-23.5 hourly 3d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Patient service representative job in East Syracuse, NY

    Russell Tobin's client is hiring a Customer Service Representative in East Syracuse, NY Employment Type: Contract Schedule: Monday-Friday 10:30am-7pm Pay rate: $17-$18/hr Responsibilities: Handle inbound calls from ECPs regarding lens orders, order status, tracking, remakes, and general inquiries Make outbound calls to follow up on pending jobs Manage an average call volume of approximately 8 calls per hour Provide multi-channel support (phone, email, chat, and other platforms as needed) Resolve customer issues using internal tools, business judgment, and cross-functional collaboration Escalate unresolved issues following established procedures Maintain productivity, quality, and customer satisfaction standards Communicate professionally using courteous and clear language Work collaboratively in a team-focused environment Requirements: High School Diploma or equivalent preferred (not required) Strong written and verbal English communication skills with the ability to perform basic math Optical experience preferred (opticians, optical front desk, or lab experience a plus); ABO certification is a plus with opportunity for pay increase after hire Strong customer service background with a customer-focused mindset and commitment to first-contact resolution Comfortable handling both inbound and outbound calls Detail-oriented with strong problem-solving skills and intermediate computer skills, including proficiency with Windows OS, Microsoft Office, and internet/web browsers Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $17-18 hourly 3d ago
  • Patient Service Representative

    Cayuga Health System 4.7company rating

    Patient service representative job in Cortland, NY

    Patient Service Representative - CARS Cayuga Health System began by joining two longstanding, independent hospitals into a cohesive health-care network providing seamless, comprehensive, community centered care for the residents of central New York. With the recent affiliation of Arnot Health and the establishment of Xtensys, an organization focused on the integration and strategic operations of this expanding health system, we are poised to become the premier care organization across New York. Patient Services Representative is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties often include supporting the providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice. Roles and Responsibilities: Maintain client confidentiality at all times. Greet clients, collect payments and/or insurance information, and direct them using appropriate and respectful customer service skills. Complete the enrollment of new clients and obtain all necessary consents/documentation required per the regulations and policy. Answer phones and transfer calls to requested provider or assist caller with needed information, retrieve detailed messages and relay to appropriate staff. Collaborate with interdepartmental services to verify patient demographics, procedural ordering, and service authorization. Coordinate with corresponding clinics to schedule all client appointments. Reconcile provider and schedules with procedural unit schedules and verify appropriate block utilization. Create and organize all aspects of patient charts, generate reports as requested, and maintain adequate levels of office supplies. Manage the operations of the front desk of the department, provide a welcoming forward-facing demeanor for all incoming outpatients and provider requests. Perform clerical tasks including but not limited to scanning and tracking of documents, as well as coordinating all incoming and outgoing mail. Serve as an effective member of the team, being helpful to others at all times. Other duties as assigned Required Skills and Experience: High School Diploma, or equivalent experience Proficient in Microsoft Office Suite Strong interpersonal skills with experience in customer service Good time management and prioritization skills Preferred Skills and Experience: Previous medical office experience College-level training/education in a healthcare support field Previous EMR use/training Experience with Electronic Medical Record Systems such as Meditech, Medent, and Epic A basic understanding of addiction and chemical dependency treatment Physical Requirements: In writing an ADA compliant job description, please work with your HRBP or TA Partner to complete a physical demands analysis using the associated ADA Compliant language guide and considering: Purpose and Essential Functions Physical / Sensory / Cognitive Needs Critical Weights and Measures Environment Exposures Physical Expectations of the Role Time Allocation / Frequency of Tasks Location and Travel Requirements: Onsite at 6 Euclid Ave, Cortland, NY 13045 Shifts generally scheduled between 6:15am and 5pm M-F. Clinic open Saturdays 8am-12:30pm. Will be expected to work some Saturdays if not initially assigned. Pay Range Disclosure: $15.50 to $23.50 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at **********************************. I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me. I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks. I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment. Job Posted by ApplicantPro
    $15.5-23.5 hourly Easy Apply 7d ago
  • Patient Access Associate

    Suny Upstate Medical University

    Patient service representative job in Syracuse, NY

    The Patient Access Associate will ensure smooth patient flow and proper registration for all services provided in the Nappi Wellness Institute; including ambulatory clinic registration, laboratory, radiology, convenience care, and infusion procedures. The incumbent will interview patients to complete registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Will capture necessary consents and understands when ABN is needed. Works with and advises patient on insurance carrier requirements including services not covered. Will determine if patient needs an estimate based on current CMS No-Surprise Act requirements, will inform patient of insurance benefits and provide estimate to patient of anticipated "out of pocket" costs of care. Will offer to collect amount due or offer payment plan and/or provide information about financial assistance programs, and collect copays. Monitors registration work queues, quality review and support. Schedules routine appointments. Escorts patients to their destination, which may require wheelchair assistance. The Patient Access Associate will act as a liaison between patients and internal departments. Minimum Qualifications: Associates degree and two (2) years of related patient financial/insurance services experience in healthcare related setting or equivalent combination of education and experience required. Working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills required. Certified Health Access Associate (CHAA) required.** **Candidates who do not currently possess CHAA will be required to obtain certification within 2 years of appointment. Preferred Qualifications: Experience working with a diverse patient population and efficient keyboarding skills preferred. Work Days: Monday-Friday, Days and Evenings with a Saturday Rotation Message to Applicants: Recruitment Office: Human Resources Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
    $42k-75k yearly est. 60d+ ago
  • Patient Services Representative

    Workfit Medical 4.4company rating

    Patient service representative job in Ithaca, NY

    WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients. This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, there is an Epic test out course must be passed. Must have EPIC experience! SOME OF THE JIB FUNCTIONS of the patient services representative: Answer the phone Distribute email lists and merge profiles Help with patient intake and discharge Submit Epic logs, open mail, disperse fax documentation to correct department We are seeking to pay $20-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!
    $20-23 hourly Auto-Apply 60d+ ago
  • Patient Service Representative

    Zoll Lifevest

    Patient service representative job in Horseheads, NY

    Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 482PcyTsdh
    $33k-40k yearly est. 16d ago
  • Patient Access Representative

    U.S. Urology Partners

    Patient service representative job in Syracuse, NY

    About the Role The Patient Service Representative will be responsible for checking patients in and out and providing exemplary customer service. The position will support U.S Urology Partners by providing clerical support to all areas of the office. What You'll Be Doing Exceed daily expectations and goals, with minimal error, while maintaining contact with manager regarding status of assignments and deadlines. Display leadership initiative by offering to help others or asking take on additional responsibilities when able Responsible for check-in/check out Travel to satellite locations as needed Verify insurance for upcoming procedures Processes and maintains third party referral information and coordinates referral procedures with clinical units and billing What We Expect from You High School Diploma Interact professionally and positively with all patients, colleagues, managers and executive team Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks. One year of experience working in a medical practice or in a health insurance organization Excellent verbal and written communication skills Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Travel Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. Salary Range: Please note that the hourly range for this position will vary based on experience level, education and geographical location. $17.45 - $20.50 / hour U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
    $17.5-20.5 hourly Auto-Apply 59d ago
  • Patient Care Coordinator

    AEG 4.6company rating

    Patient service representative job in Vestal, NY

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager
    $54k-72k yearly est. 2d ago
  • Driver / Patient Access Associate

    Mosaic Health 4.0company rating

    Patient service representative job in Elmira, NY

    Mosaic Health Dental has an immediate opening for an experienced Driver / Patient Access Associate to provide compassionate customer service on our Mobile Dental Unit. Duties to include, but not limited to: preparing and driving Mobile Unit to and from designated host-site(s) from storage facility, connecting utilities (electric/water), leveling Unit and installing safety stairs. Maintaining vehicle by coordinating preventative maintenance, and any needed repairs. Washing vehicle as needed to maintain external cleanliness. Greeting patients; performing registration duties such as obtaining demographics/insurance information and verifying eligibility; accepting/collecting payments; answering/routing telephone calls; completing insurance and claim forms; and scheduling/confirming patient appointments. Effective communication and team cooperation essential to this key front end office position. Experience preferred in a medical, dental or similar health care outpatient office setting.
    $29k-39k yearly est. 60d+ ago
  • Medical Receptionist

    Housel Dermatology, P.C

    Patient service representative job in Liverpool, NY

    Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Paid time off Profit sharing Vision insurance Experienced Medical Receptionist needed for a surgical dermatology practice. Must be computer proficient. Preferred experience with electronic medical record: Modernizing Medicine (EMA). Candidates must be able to handle multiple phone lines, coordinate check-in and check-out, appointment scheduling, surgical scheduling, prior authorizations and facilitate client needs. Receptionist must have excellent communication & organizational skills, attention to detail, a strong desire to work in a fast paced environment, and a passion for providing excellent patient care. Only qualified medical receptionists with current experience in a medical office setting will be considered for this position.' ' Work Remotely No
    $31k-38k yearly est. 18d ago
  • Patient Experience Associate

    Ny United Health Services

    Patient service representative job in Norwich, NY

    Position OverviewUnder supervision, performs secretarial duties, utilizing knowledge of medical terminology and hospital, clinical, or laboratory procedures. Primary Department, Division, or Unit: Physician Services, UHS Chenango Memorial Hospital Work Shift and Schedule: This is a per diem position, which means you will work on an as needed, agreed upon basis. Working hours will be assigned by your manager. Compensation Range: $16.35 - $21.49 per hour, depending on experience This position is not eligible for benefits. ----- Education/Experience Minimum Required: High School Diploma or equivalent. Preferred: Two years' experience in medical environment with working knowledge of insurance applicable to outpatient medical care. Proficient computer skills, knowledge of Medical Terminology, experience with scheduling. License/Certification Preferred: Current driver's license ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
    $16.4-21.5 hourly Auto-Apply 22d ago
  • * Medical Secretary (Private Practice) Syracuse, NY 3-2-15

    CS&S Staffing Solutions

    Patient service representative job in Syracuse, NY

    Please, review and apply for this position through the QCI system following the link below (Copy and Paste): http://jobs.qcitech.com/jobseeker/_Medical_Secretary_Private_Practice_Syracuse_NY_3215_J02155556.aspx *You can apply through Indeed using mobile devices with this link. Additional Information
    $31k-38k yearly est. 60d+ ago
  • ASSURE Patient Specialist- Syracuse, NY (Per diem)

    Kestra Medical Technologies

    Patient service representative job in Syracuse, NY

    The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. This is a paid per fitting position. * URGENT NEED FOR DAYTIME AVAILABILITY/FLEXIBILITY * ESSENTIAL DUTIES * Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra. * Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills * Willingness to contact prescribers, caregivers and patients to schedule services * Ability to accept an assignment that could include daytime, evening, and weekend hours * Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services * Measure the patient to determine the correct garment size * Review and transmit essential paperwork with the patient to receive the Assure garment and services * Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings * Flexibility of work schedule and competitive pay provided * Adhere to Pledge of Confidentiality * Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case. COMPETENCIES * Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement. * Integrity: Commitment, accountability, and dedication to the highest ethical standards. * Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service. * Action/Results: High energy, decisive planning, timely execution. * Innovation: Generation of new ideas from original thinking. * Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. * Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations. * Highly organized, service and detail orientated * Passionate about the heart-failure space and a strong desire to make a difference * Strong interpersonal skills with communicating and assisting clinicians with providing care for patients. * Interest and desire for life-long learning to continuously improve over time.
    $44k-56k yearly est. 13d ago
  • Patient Care Coordinator/ Budtender - Johnson City, NY (Part-Time)

    Vireo Health 4.2company rating

    Patient service representative job in Johnson City, NY

    Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community. As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together. What the role is about: Maintains and safeguards entrusted confidential information; maintains vigilance for patient medication safety. Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis. Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges. Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries. Facilitates thorough and accurate input of patient and provider demographic information in seed-to-sale software system. Maintains cash register and accountability for assigned drawer; completes opening/closing procedures as assigned. Complies with state law and all regulations and provides oversight for overall dispensary compliance under the supervision of a licensed pharmacist. Understands and stays up to date on state regulations pertaining to medical cannabis. Participates in recordkeeping and reporting necessary for State Compliance. Attends staff meetings, continuing education, as directed. Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing. Assists patients and caregivers through the dispensary process/experience. Educates patients on the proper use and storage of medical cannabis medications. Follows the Green Goods customers service model. Works with supervisors to set and accomplish goals. Completes opening/closing procedures as assigned. Responds to all patient communication platforms (Text, Emails, Voicemail, ETC.) Troubleshoots to solve patient issues regarding the usage of their cannabis products. Performs other duties as assigned. What impact you'll make: A high school diploma and 1-3 years' experience in a retail environment Proficiency with MS Office required Experience working in a fast-paced retail setting is preferred. Excellent communication skills, verbal and written. Ability to work in a team environment, as well as independently. Ability to handle multiple tasks simultaneously. Ability to work in a fast-paced environment. Adaptable to change in the work environment. Must be able to stand for long periods. Flexible availability including but not limited to weekends and evenings. Starting Union Pay: $18.50/hr Why Choose Vireo: Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture. At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives. Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together. ✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future ✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do ✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts ✅ Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *******************
    $18.5 hourly Auto-Apply 2d ago
  • OBGYN needed for central New York - Highly Successfully OBGYN Department

    Healthplus Staffing 4.6company rating

    Patient service representative job in Syracuse, NY

    HealthPlus Staffing is assisting a Physician-run multi-specialty group with their search for an OBGYN to join their team in New Hartford, NY. Job Description: OBGYN Structure: Full Time Schedule: Predictable work schedule (To be discussed) Support: Full Office Staff and APP Requirements: Must be BC/BE in Obgyn Compensation: (To be discussed) 90th percentile Production based salary at the end of 2 years Benefits: Comprehensive benefits package (To be discussed) The OB/GYNs perform consultations in a state of the art facility with on site lab and radiology services available. Inpatient work and procedures are performed in two of our local hospitals which are blocks from our location. Additional Info: This growing group offers a broad array of ancillary and support services under one roof for the convenience of both patients and physicians. In addition to having Electronic Medical Records, we also have been awarded superior performance designation by MGMA for outstanding Practice management and have achieved the highest accreditation by the AAAHC. If interested in this position please submit an application immediately! The HealthPlus Team
    $35k-42k yearly est. 60d+ ago
  • Standardized Patient

    Lake Erie College of Osteopathic Medicine 4.6company rating

    Patient service representative job in Elmira, NY

    JOB SUMMARY: A Standardized Patient (hereafter referred to as "SP") is an individual who will be trained to accurately portray the role of a patient with a specific medical condition or health issue. SPs portray the specific situation or problem exactly the same way each time they encounter a student. The SP will also represent a variety of personality types and be expected to deal with sensitive subject matter. The SP may be asked to give constructive feedback and evaluate the performance of students using standardized measurement tools. The SP Program gives medical and pharmacy students the opportunity to practice their clinical skills in a controlled environment. This position will pay $17 per hour. DUTIES AND RESPONSIBILITIES: * Memorizes/learns a case script portraying a specific health concern or situation along with the specific emotions, behaviors, and disease signs and symptoms during simulated learning situations; * Interacts with medical students in a standardized manner during simulated interactive patient history and/or medical examinations; * Permits interviews and physical examinations, with or without a hospital gown where appropriate, wearing socks, shorts, and undergarments, while on camera, and while being observed live or on video monitor; * Accurately remembers encounters with students for the purpose of accurately rating student behaviors; * Permits observation by new SPs within the learning process; * Maintains confidentiality of information related to cases, student behaviors, evaluation, and personal information regarding other SPs; and * Perform other duties as assigned / needed to maintain Institutional efficiency and effectiveness and to support and promote LECOM's mission. EEO/AA/M/F/Vets/Disabled Minimum Requirements KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. * Acting, role playing, and improvisational skills, * Ability to portray a person other than him/herself and convincingly maintain a specified character as trained; * Ability to recall case scenario details as cued by students in a role-play situation; * Willingness to objectively evaluate behaviors, skills, and actions of students during and after a mock exam scenario; * Permit examinations that may be performed awkwardly; * Employ active listening skills and good spoken and written communication skills; * Effectively communicate and provide written/verbal performance feedback; * Maintain confidentiality of work related information and materials; * Establish and maintain effective working relationships; * Willingness to work flexible hours on a scheduled and on-call basis; * Ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations; * Ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM; * Ability to accept work directives from managers and supervisors in a respectful and cooperative manner; and * Ability and willingness to be flexible to accept other duties needed/assigned for the Institution's needs. MINIMUM QUALIFICATIONS: Education and experience equivalent to: High school degree or equivalent is required, Associate's or Bachelor's degree preferred, especially in the following fields of study: health science, psychology, and/or performing arts. Acting experience is helpful, but not required. Must be able to read, understand, and write in English, the dominant student language.
    $17 hourly 28d ago
  • Dental Patient Coordinator

    The Smilist

    Patient service representative job in Syracuse, NY

    Job Description About Us: At The Smilist, we aim to provide high quality dental care in a warm, welcoming, and professional environment. Our team is dedicated to making lives better one smile at a time. We are currently seeking a reliable, friendly, and motivated Dental Patient Coordinator to join our growing practice and contribute to our mission of excellent dental care. Key Responsibilities: Receptionist tasks include answering the office phone and distributing calls or messages accordingly Checking-in patients (verifying insurance and confirming patient information) Collecting payments Communicating patient's arrival promptly Managing administrative records Ensure office success by getting patients into the office Qualifications: Proven experience as a Dental Receptionist - at least 1 year Prior Dentrix experience preferred, but not required Strong communication and interpersonal skills Ability to work well in a team and handle multiple tasks efficiently Attention to detail and a positive attitude What We Offer: Competitive compensation Benefits package - health, dental, vision insurance, and more! Opportunity for professional growth and continuing education A chance to make a real impact on the health and well-being of our patients Position Details: Schedule: Full Time - Monday through Friday! Salary Range: $18.00-$20.00/hour Location: Solvay, NY The Smilist Dental provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR bff IdOh1CI
    $18-20 hourly 2d ago
  • Front Desk Coordinator I

    Smile Doctors

    Patient service representative job in Auburn, NY

    Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: High School Diploma or equivalent required One (1) year of administrative experience preferred Bilingual a plus, but not required The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. Pay Range: $20.00 - $25.00 This is the perfect opportunity to grow with an expanding organization! Apply today!
    $20-25 hourly 48d ago
  • Medical Receptionist - Auburn, NY

    MVPT Physical Therapy

    Patient service representative job in Auburn, NY

    Medical Receptionist - Auburn, NY (View all jobs) Full Time 37 West Garden Street Suite 103, Auburn, NY 13021 Published on: December 26, 2025 MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team. * Competitive salary with opportunities for performance bonus * Attractive benefits package including medical, dental, vision, life, and 401K with company match * Generous paid time off * Clear opportunities for professional development, career advancement, and increased compensation - through our Dedicated Career Path for Patient Care Coordinators Do Meaningful Work, by: * Providing an outstanding patient experience and contributing to our 99% patient satisfaction score * Supporting our commitment to building healthier communities * Fostering a welcoming, inclusive, and engaging workplace with work/life balance and flexible scheduling What You Will Bring: * With training, the ability to become proficient with scheduling software * An ability to work collaboratively in a team environment * A compassionate and patient-focused attitude * A strong focus on our core values - growth, service excellence, health and wellness, teamwork, character and compassion * Hourly Pay $19 Experience Needed: * Education: High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred. * Professional: Previous experience in a healthcare setting is desirable. MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.
    $19 hourly 2d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Cortland, NY?

The average patient service representative in Cortland, NY earns between $30,000 and $43,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Cortland, NY

$36,000

What are the biggest employers of Patient Service Representatives in Cortland, NY?

The biggest employers of Patient Service Representatives in Cortland, NY are:
  1. Cayuga Medical Center
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