Patient service representative jobs in Dothan, AL - 64 jobs

Scheduler 2 (5-10 Years Experience) Client- Southern Nuclear Contract- 1 Year We are seeking an experienced Scheduler (Level 2) with 5-10 years of hands-on project scheduling experience. This role plays a key part in developing and maintaining project schedules, monitoring progress, managing risk, and supporting project teams to ensure timely and cost-effective delivery of major projects. Candidates with nuclear plant or maintenance project experience are strongly encouraged to apply. Key Responsibilities Project Scheduling & Planning Develop, update, and maintain project schedules using industry-standard scheduling software. Ensure alignment of schedules with project objectives, milestones, and deliverables. Assist with the preparation of detailed project cost estimates, budgets, and financial forecasts. Track schedule progress and monitor actual costs vs. budget, recommending corrective actions as needed. Project Data & Reporting Collect, analyze, and interpret project data to generate detailed performance reports. Prepare high-level project status updates and presentations for internal and external stakeholders. Provide meaningful insights into schedule performance, risks, and impacts. Risk & Issue Management Identify, assess, and manage project risks and opportunities. Support development of mitigation and contingency plans. Process Compliance & Collaboration Ensure compliance with all project management processes, procedures, and best practices. Collaborate closely with project managers, engineers, and stakeholders to maintain clear communication and alignment. Foster a collaborative work environment across project teams. Qualifications Education Bachelor's degree in Project Management, Engineering, Business, or related field OR Equivalent experience, such as nuclear plant project execution or maintenance planning. Experience 5-10 years of experience in project scheduling or related roles. Proven ability to lead schedule development on complex, multi-discipline projects. Technical Skills Advanced proficiency with project scheduling software (Primavera P6, MS Project, etc.). Strong skills in Microsoft Office Suite (Excel, PowerPoint, Word). Strong analytical ability with the capability to interpret complex project data.

Registration Clerk (Secretary III) - Crisis This position is located at our Crisis Center located in Dothan, AL Schedule: Monday - Friday 7am - 3:30pm /FUNCTION Assist incoming consumers with services needed and/or requested for Crisis Services. Responsible for billing of crisis services as required by SpectraCare Personnel Policy, SpectraCare Clinical Policy, including but not limited to Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities. Assist therapeutic staff with daily tasks to ensure consumer needs are met. Ensure the program complies with all necessary standards, policies, and protocols. Secretary III is primarily responsible for all administrative duties for the facility. Some travel may be required. ESSENTIAL DUTIES/RESPONSIBLITIES/FUNCTIONS/TASKS: Admission Responsibilities: Ensures all releases are obtained and scanned into EMR. Accurately populates all fields as related to the admission process as related to the patient's insurance and guarantor rankings, Researches all patients that present with no insurance through Medicaid / Medicare eligibility sites. Also research other sites. Promptly responds to all finance and accounting requests to ensure prompt reimbursement. Reviews documentation for any improper corrections, missing signatures, dates, times, etc and monitors for completeness. 2. Maintain Clinical Record A. Scan and import any incoming or collected materials in EMR chart that was requested in accordance with established procedures. (ex. Proof of income, insurance cards, records, etc.) B. Verify Medicaid/ Medicare/ Insurance monthly, and/or additional authorizations to include annual roll over of MI pre-auth. C. Will be responsible for coordinating and/or completing program admissions and/or discharges for billing. D. Activate insurance reimbursements when changes occur. E. Set up staffing maintenance dates in computer to include program admissions for all active consumers to include those receiving Medicaid. F. Activate consumers in EMR. G. Perform administrative review of clinical chart in order to facilitate staffing every three (3) months or six (6) months; based on reimbursement source. H. Ensure all clerical forms are updated and completed accurately within the time allowed. I. Ensure billing adjustments are completed; when needed and/or requested. J. Produce service logs for any services proven as rendered but not billed. K. Request any missing clinical information pertaining to the clinical record. L. Complete actions needed in order to conduct program transfers and terminations. M. Responsible for completing insurance verification on patients. N. Generating / maintaining reports for various areas of the crisis program through EMR systems and other programs. O. Make corrections in accordance with Quality Assurance. 3. Provide Therapeutic Support Service A. Maintain daily, intake, and emergency assessment appointments for therapist. B. Notify therapeutic staff of consumer arrival, ensuring consumer signature on daily sign in sheet. C. Maintain staffing schedule; ensuring cases are staffed within allotted time frame; to include production of staffing log for LPC signature. D. Receive and deliver phone messages accurately and timely. 4. Provide Psychiatric MD Staff Support Service A. Maintain physician appointments (where required). B. Maintain nursing appointments for facility injections (where required). C. Collect all monies due for physician/nurse services at time of service. D. Ensure consumer receives medication information sheets and obtain signature of receipt of said documents. E. Establish PAP services for all eligible consumers; ensuring all signatures obtained by consumer and physician. To include acceptance to program, ordering of medication, and keeping current with program. 5. Provide other administrative service. A. Maintain adequate program supplies, ensuring supplies ordered only as needed and costs remain within budget guidelines. B. Maintain petty cash and/or other monetary funds; ensuring accurate documentation of transactions while upholding company financial policy. C. Ensure billing documents are accurate and entered daily. D. Maintain monthly and quarterly fire drill/severe weather records. 6. Performs other duties including but not limited to: A. Treat clients with respect and courtesy at all times. B. Perform typing duties and any necessary documentation ensuring work is completed in a timely manner with minimal errors and in compliance with applicable guidelines and policies. C. Receive and respond to inquiries promptly and courteously. D. Meet with supervisor as established. E. Follow guidelines of SpectraCare Personnel Policy, SpectraCare Clinical Policy, including but not limited to the Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities. F. Participate in trainings, workshops, in-services, and/or administrative meetings as assigned. G. Ensure any necessary documentation is completed and up to date before annual leave or personal leave is taken. H. Provide all support staff duties for absent secretaries in other programs where needed and requested by supervisor. I. Adhere to Dress Code as set forth in the SpectraCare policies and procedures J. Conforms to SpectraCare's Core Values as duties are carried out daily. K. Performs duties independently and/or with minimal supervision. L. Works in a cooperative manner with other SpectraCare employees, individuals, and/or family members. M. Perform all duties with the highest standard of ethics. N. Functions within professional boundaries with individuals and others. O. Works well with other staff and individuals to ensure safety of program, individuals and other staff. P. Functions and performs well in stressful environments and manages work related stress to ensure individual safety. Q. Applies seclusion, protective holds and/or restraint per SpectraCare policy and procedures. R. Documents crises, protective holds, seclusions and restraints. S. Participates in beginning/end of shift unit reporting. T. Demonstrates willingness to work on any unit / program at SpectraCare based on facility needs as directed. U. Other services, tasks, functions, and responsibilities deemed necessary; not otherwise specified. 7. Regular attendance with timely arrival and departure according to scheduled hours. All absences must be reported to Director in a timely manner. Must be able to work full time with rotating assignments as necessary to include but not limited to overtime hours, nights, and/or weekends as scheduled. To ensure client/employee safety while on duty, must remain awake during scheduled working hours. NON-ESSENTIAL DUTIES/RESPONSIBLITIES/FUNCTIONS/TASKS: Attend all required job-related/system training. Assist in other areas as needed. Assumes other related duties as assigned. Conforms to System's policies and procedures. ESSENTIAL QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES: Knowledge of mental illness, substance use, developmental disabilities, and/or autism spectrum disorder Ability to have patience and emotional stability. Ability to respond professionally in a crisis situation; having knowledge and understanding of crisis intervention techniques. Ability to perform a wide variety of job tasks. Knowledge of business English, spelling and arithmetic. Knowledge of office practices and procedures. Ability to maintain a basic bookkeeping system. Ability to work computer, fax machine, copy machine, and other office equipment. Ability to read instruction manuals printed in English. Ability to understand and follow moderately complex oral and written instructions. Ability to perform a wide variety of job tasks, in a safe manner without endangering any employee, client, or asset. Ability to follow through with detailed assignments with minimal supervision. Ability to follow orders and directives and work with supervisor and other staff. Ability to adhere to SpectraCare policy, HIPAA laws, and 42 CFR regarding confidentiality. Ability to stay awake during working shift. Ability to adhere to health and safety standards. Ability to adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Ability to establish effective working relationships with other staff, Program Director and all levels of organizational staff. Able to work in a fast pace environment. Ability to function and perform well in stressful environments and manage work related stress to ensure safety of those in the unit. Ability to travel as necessary. Basic knowledge of individual's rights. Ability to adapt to conditions which may vary considerably. Ability to function within professional boundaries with patients and others. Ability to demonstrate initiative. Ability to communicate effectively with seriously mental ill / substance use individuals and staff, both written and oral. TRAINING REQUIREMENTS: Complete initial new hire training. Complete required on the job training (OJT) training by the department. Complete annual training as required by the Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities. WORK ENVIORNMENT / PHYSICAL REQUIREMENTS There is an occasional need to maintain back extension while being on stomach with one's own body weight on hips and legs. This position is maintained for several minutes. Occasionally, be able to put one's own body weight on one knee and one elbow on the same side of one's body. Occasionally, be able to kneel and reach to same side toward the floor. Strong grasp is needed to open doors throughout the facility, and to maintain constant contact with an individual during a restrain procedure or with other hold techniques. There are times that require the employee to be able to ambulate as quickly as possible to assist coworkers with an individual in a restraint procedure. Must be able to travel to system facilities and/or other locations/outings with exposure to changing weather conditions. Work location is primarily in a temperature-controlled setting with extended periods of sitting at a desk with associated repetitive motions. Must understand and practice good ergonomic movements to avoid injuries. Physical ability to correctly lift and/or move up to twenty (20) pounds on an infrequent basis. Required to talk to or hear staff, individuals, and/or others. Required to stand, walk, sit, bend, twist, lunge, squat and/or reach frequently. Forward reaching, reaching out to front and/or overhead reaching may occur frequently during shift. Employee may be exposed to one or more of the following: disagreeable odors, chemicals such as disinfectants, cleansers, soaps, etc; latex, plastic and other materials used for personal protective equipment; noise and distractions; unpleasant sights; unpredictable behaviors; body fluids; contagious diseases; and/or wet floors. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIRED QUALIFICATIONS/EDUCATION/EXPERIENCE: High School Diploma or GED required. Valid Driver's license and good MVR. Typing skills of 35-50 wpm One year experience in medical office environment with experience using Microsoft Word, Excel and Outlook. Experience working with computers and Microsoft programs. PREFERRED QUALIFICATIONS/EDUCATION/EXPERIENCE: Preferred successful completion of courses in business office practice and typing preferred or at least one year work experience in a medical administrative role, completing insurance billing and verifications. Prefer typing skills of 65 or more wpm

Job Description Deal with the customers via emails, over the phone, or face to face Listen to the customer needs patiently and solve it. If the problem doesn't seem to solve, then forward the problem to the superiors. Respond to the problems of the customer promptly Look after the customer accounts and update their transaction status Draft the necessary documents, letter or statements, as required by the customer Maintain records of interactions with the customers in an orderly manner Coordinate with the internal department to find solutions and resolve matters Maintain a follow up on the customer, whose query you had solved,. Ensure they are satisfied with your answer.

Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job Description Business Assistant I (Patient Coordinator) Reports to: Operations Leader FLSAStatus Non - Exempt (Hourly) Department Operations Employment Status At-Will Incentive Eligibility Eligible Job Summary The Business Assistant I (BA I) has the skills, responsibilities, tasks and expectations to independently run the front office operations of a Marquee Dental Partners under the guidance and support of the Operations Leader. The BA I contributes to the financial success of the practice by ensuring that patients are the number one priority when they arrive at the practice. The patient coordinator is responsible for gaining financial commitment from the patient in order to start the best possible treatment. Working under the direction of the Operations Leader, the tasks and responsibilities of a Business Assistant I include but are but not limited to: • Help gain a financial commitment from the patient. • Runs all functions at the front desk including but not limited to scheduling, answering phones, checking in patients, checking out patients, running reports, filing insurance claims, and all patient related customer service. • Works with insurance companies to maximize patient benefits and ensure the practice is properly paid for patient services rendered. • Utilize tools skills and talents to assist patients in making the best possible decision for their needs and helping them get healthier and happier. • Has a” yes mentality” when helping patients. • Makes a positive first impression with patients by phone or in person. • Be a champion of the Marquee Dental Partners Mission, Vision, and Values • Ensure that ALL patients have an extraordinary experience in a Marquee office • Hold self and staff accountable for successful completion of projects, job duties, and all company deliverables. • Complete Continuing Education as required for self and staff. Follow required HIPAA and OSHA safety procedures, as necessary. • Exhibit outstanding customer service with patient as priority; partnering with staff, timely and successfully resolve patient complaints, concerns and questions. • Continually build and nurture a positive working relationship with the Operations Leader, doctor(s), hygiene and dental assistants • Strictly follow HIPAA and company standards to protect Patient Health Information (PHI) and patient personal and financial information including credit card, social security numbers etc. • Properly process insurance claims to ensure patient benefits are maximized • Other duties and responsibilities assigned Required • High School diploma or equivalent • 2 or more years of business / office experience Desirable • Associate's degree / bachelor's degree Certifications • None Updated 12/7/23 This employee/position does not make, dictate, or influence any clinical decision whatsoever. This employee/position will not interfere with any clinical decision or clinical/patient relationship. Only a licensed and trained clinician can make clinical decisions and/or provide clinical services to patients. Knowledge/Skills/Abilities • Competitive, energetic results driven • Self-starter, Independent worker/thinker • Goal achiever • Customer Service Focused • Tech savvy, computer proficient • Attention to detail • Lifelong learner, committed to continual educational advancement • Can take respectful, constructive feedback • Ability to do basic/intermediate mathematical concepts (addition, subtraction, multiplication, division, percentages, ratios etc.) • Can complete tasks in a timely manner

We are immediately hiring for an experienced Medical Scheduler to work with a dynamic team in Dothan, AL. The ideal candidate will have prior medical scheduling experience and enjoy working in a fast-paced environment.This position offers pay ranging between $12.00 - $14.00 per hour while working a Monday-Thursday 7:30am-5pm and Friday 7:30am-12pm schedule.Benefits: Health Insurance 401k PTO Life Insurance Phone carrier discounts 5 pair of scrubs provided Medical Scheduler Job Description: Interact with patients in a professional and friendly manner over the phone. Provide necessary information about appointments, answer inquiries, and assist patients with rescheduling or canceling appointments as needed. Maintain accurate patient records and update any changes in scheduling or patient information. Verify patients' insurance coverage and benefits to ensure accuracy of billing and reimbursement processes. Collaborate with billing staff to resolve any insurance-related issues or concerns. Make outbound calls to remind patients of upcoming appointments, tests, or procedures. Follow up with patients regarding missed or rescheduled appointments, ensuring all necessary information is conveyed. Handle multiple tasks simultaneously while maintaining attention to detail and prioritizing urgent matters. Effectively manage waiting lists, accommodate emergencies, and accommodate special requests when possible. Medical Scheduler Job Requirements: High school diploma or GED (additional relevant education is a plus) Proven experience as a medical scheduler or in a similar role is required Strong knowledge of medical terminology, procedures, and documentation Proficiency in using electronic health records (EHR) and scheduling software/systems Attention to detail and accuracy in data entry

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Description: The Patient Access Services Representative II is responsible for independently managing patient registration, insurance verification, and customer service functions. The representative at this level is expected to have a thorough understanding of patient access workflows and manage more complex situations. In addition to performing all outpatient and inpatient registration functions including hospital cashiering and insurance verification. Ensures that patients meet financial requirements. Provides general information to hospital users, patients, and families. Communicates effectively to service delivery areas to maximize patient flow and customer service. Provides excellent patient focused customer service. Shifts for the PAS Department are: 1st Shift (7 AM - 3 PM) 2nd Shift (3 PM - 11 PM) 3rd Shift (11 PM - 7 AM) GENERAL REQUIREMENTS: • Performs all job responsibilities in alignment with the mission and vision of the organization. • Performs other duties as required and completes all job functions as per departmental policies and procedures. • Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). • Attend staff meetings and complete mandatory in-services and requirements and competency evaluations on time. • Wear protective clothing and equipment as appropriate. GENERAL SKILLS: • Ability to communicate in English, both verbally and in writing. • Additional languages preferred. • Strong written and verbal skills. • Basic Computer Skills WORKING CONDITIONS: • General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels. • May be exposed to high noise levels and bright lights. • May be exposed to limited hazardous substances or body fluids, or infectious organisms. • May be required to change from one task to another or different nature without loss of efficiency or composure. • Periods of high stress and fluctuating workloads may occur. • May be scheduled as needed including overtime. PHYSICAL REQUIRMENTS & DEMANDS: • Have near normal hearing: Hear alarms/telephone/normal speaking voice. • Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors. • Have good manual dexterity. • Have good eye-hand foot coordination. • Ability to perform repetitive tasks/motion. • Continuously within shift (67-100%): Standing, Walking. • Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance. • Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder. MISSION STATEMENT: QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis, and treatment. JOB SPECIFIC COMPETENCIES: • Responsible for obtaining necessary demographic and financial data through patient interviews, the centralized scheduling system and system queries to complete the pre-registration process. • Assures all check-in procedures are completed, and monitors patient wait times, communicating changes to the patient, as necessary. Reads and interprets insurance responses. • Communicates financial obligations to patients and collects fees at time of service as appropriate. • Accurately performs medical record maintenance and releases. • Performs cash posting following department guidelines. • Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights. • Must maintain high regard for confidentiality. • Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly. Performs cash posting following department guidelines. • Communicates the purpose of and completes all necessary regulatory forms with patient. • Completes patient's visit by scheduling any necessary follow-up appointments to include any specialty or ancillary services as possible. • Documents financial arrangements. • Assist with departmental workflow as needed. • Communicates with Physician Offices, Staff, and other departments. • Familiar with Advance Beneficiary Notice, Medicare Secondary Questionnaire, Medicare Outpatient Observation Notice, Important Message from Medicare, precertification, ICD-10 coding, Medical Terminology. • Identifies patients who require early financial counseling intervention. • Maintains knowledge of departmental applications i.e., CERNER, Relias, Heartland, Hometown Health, GAMMIS, Availity, my ABILITY, and other systems utilized by Patient Access Services. • Multiple tasks and responsibilities. I must pay attention to detail. Ability to perform efficiently and effectively under stress. • Adherent to Strict EMTALA guidelines in financial data collection and collection of co-pays are followed. • Strong teamwork between the clinical staff and the financial staff is required. • Strong teamwork, communication and customer service skills are required. • Handles a high volume of incoming calls. • Responds to questions and concerns and directs them to an appropriate location or department. • Responsible for reviewing hospital outpatient service orders for accuracy and medical necessity when required. • Performs all other duties and projects assigned. • Presents consent forms and notifications to patients and obtains all necessary patient signatures and information at time of arrival. • May initiate and perform administrative duties to ensure efficient daily business operations, including participating in the office/department opening and closing procedures, assisting with maintaining, ordering, and restocking front office supplies, and receiving and distributing mail. • Assist Supervisor and/or Manager with development of staff by being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development. Additional Responsibilities: May be separate from PAR Duties Auditing and Quality Review In addition to core registration responsibilities, the Patient Access Representative will perform regular audits and quality checks to ensure accuracy, compliance, and optimal patient experience. The following auditing duties are included in this role: Auditing Responsibilities: • Insurance Verification and Accuracy: Review and verify insurance information for all Inpatient and Swing Bed admissions to ensure accurate and up-to-date coverage is documented. • Required Documentation Compliance: Confirm that all required patient forms, including but not limited to the MOON (Medicare Outpatient Observation Notice) form, have been properly signed by the patient or their guarantor. • Primary Care Provider Accuracy: Audit patient records to ensure that the Primary Care Physician (PCP) listed is accurate and updated in the system. • Medicare Secondary Payer (MSP) Questionnaires: Ensure that MSP questionnaires are completed and accurate, with appropriate documentation and any necessary follow up completed in a timely manner • Medicare and Medicaid Eligibility Checks For all patients listed with Medicare or Medicaid, verify eligibility and confirm there are no active Medicare Advantage or Medicaid CMO (Care Management Organization) plans that would alter billing or coverage • Portal Consent for Underage Patients Audit portal consents for patients under age 18 to ensure proper authorization and that access limitations for minors are observed in accordance with privacy regulations. • Portal Enrollment Confirmation Review patient portal consent forms to ensure patients who opted to sign up were successfully sent an invitation and access link. Investigate and resolve any issues preventing access. PROFESSIONAL REQUIREMENTS: • Follows Code of Conduct policy. • Adheres to dress code; appearance is neat and clean. • Completes annual educational requirements. • Maintains regulatory requirements. • Always maintain patient confidentiality. • Reports to work on time and as scheduled; completes work within designated time. • Wears identification when on duty; use computerized time clock system correctly. • Completes in-services and returns in a timely fashion. • Attends annual review and/or skills fair and department in-services, as scheduled. • Attempts to end conversations and other interactions in a positive manner leave others with a good impression of the Hospital Authority of Miller County and its employees. • Complies with all organizational policies regarding ethical business practices. • Communicates the mission statement of the organization. GUEST RELATIONS STANDARDS: (All guest relation violations are subject to disciplinary action up to and including termination): • Always treat others in a friendly, helpful manner. • Refers co-workers to proper sources when unable to provide an answer. • Interact with others in a professional and friendly manner. • Takes interest in others and always gives full cooperation to fellow workers. • Always maintains an open line of communication with other departments. • Thoroughly familiar with the hospital and the services it offers. OTHER: • Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state, and local laws and regulations, as well as HAMC Policies and Procedures. Every employee is held accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected. • As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable. OTHER DUITIES: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS: Associate degree from an accredited college or University is required. Minimum of six (6) years medical office experience required. Complete the competency check List at 30 days, 3-month and 6-month intervals, with the expectation of demonstrating mastery of job skill outlined for each area. (ER, MCMC, MDC, Rehab) Previous experience with health insurance and patient billing required. Completion of medical terminology course required. Ability to train, mentor, and support junior staff. Proficient in registration process and electronic health records (EHR) at Hospital Authority of Miller County

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Amanda Filipowski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: Licensing paid by agency Disability insurance Life insurance Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive been in business for 15 years and currently lead a team of nine. We offer a strong benefits package that includes 10 days of paid vacation, PTO, 401K, life insurance, disability insurance, and paid holidays. I graduated from Troy University with a degree in business management and am actively involved in my community. I serve on the board of directors for our local Boys and Girls Club, support our local pregnancy center, and participate in community events throughout the year. Giving back to the community is something I care deeply about. Our office is built on a family-oriented culture we work too closely and too often not to genuinely support each other. Im looking for team members who bring commitment, a strong work ethic, adaptability, and a desire to grow every single day. What sets this agency apart is how much I pour into my team on both a professional and personal level. I truly want to help each person achieve their goals and reach their full potential. If youre looking for a workplace where you can grow, feel supported, and be part of something meaningful, this could be the right place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jenna Mack - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager. QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do * Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture * Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand * Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue * Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters * Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare * Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency * Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: * You have experience with insurance verification and medical billing (non-negotiable!). * You can explain complex insurance concepts to frustrated patients with empathy and clarity. * You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. * You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. * You're tech-savvy with medical billing software and EMR systems. * You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. * You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: * Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. * Receive specialized training in insurance verification and patient financial counseling. * Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. * Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. * Be part of healthcare innovation that's expanding nationwide. * Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: * Medical, Dental & Vision Insurance (available after 30 days) * Mental Health & Prescription Coverage * Health Savings Account (HSA) with employer contributions * Short & Long-Term Disability + Life Insurance * 401(k) with Employer Match * Paid Time Off starting at 152 hours/year * Employee Assistance Program (free counseling sessions) * Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: * Location: Our state-of-the-art urgent care facility * Schedule: Full-time with flexible shifts (some evenings/weekends) * Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Insurance Clerk The Insurance Clerk will work out of our Administration Office in Dothan. This position will be responsible for filing all private assigned insurance and billing agency fees for services contracts applicable to each division of SpectraCare. Work hours for this position will be Monday - Thursday 7a-430p and Friday 7a-11a. Responsibilities Include: Timely filing and claim follow-up Maintaining current manuals and billing requirements for 3rd party payer sources Assisting other business office staff with EOP's and adjustments Requirements: High School Diploma/GED Must have at least (3) years of general office experience At least (1) year of medical billing experience with preference given to 3 or more years Must have experience with web-based user interfaces Prefer experience filing insurance for mental health services Prefer previous experience with Emdeon Claim Filing Benefits: Blue Cross Blue Shield of Alabama Health and Dental Insurance Alabama State Retirement Paid Time Off - Annual, Sick, Personal and Comp OnShift Wallet through Payactiv PTO Buyback Program Company paid life insurance AD&D and dependent life insurance 10 Paid Holidays Public Service Loan Forgiveness Troy University Student Discount (Dothan Campus) Continuing Education Provider Approved by NBCC - ACEP #6611

Business Assistant I (Patient Coordinator) Reports to: Operations Leader FLSAStatus Non - Exempt (Hourly) Department Operations Employment Status At-Will Incentive Eligibility Eligible The Business Assistant I (BA I) has the skills, responsibilities, tasks and expectations to independently run the front office operations of a Marquee Dental Partners under the guidance and support of the Operations Leader. The BA I contributes to the financial success of the practice by ensuring that patients are the number one priority when they arrive at the practice. The patient coordinator is responsible for gaining financial commitment from the patient in order to start the best possible treatment. Working under the direction of the Operations Leader, the tasks and responsibilities of a Business Assistant I include but are but not limited to: • Help gain a financial commitment from the patient. • Runs all functions at the front desk including but not limited to scheduling, answering phones, checking in patients, checking out patients, running reports, filing insurance claims, and all patient related customer service. • Works with insurance companies to maximize patient benefits and ensure the practice is properly paid for patient services rendered. • Utilize tools skills and talents to assist patients in making the best possible decision for their needs and helping them get healthier and happier. • Has a” yes mentality” when helping patients. • Makes a positive first impression with patients by phone or in person. • Be a champion of the Marquee Dental Partners Mission, Vision, and Values • Ensure that ALL patients have an extraordinary experience in a Marquee office • Hold self and staff accountable for successful completion of projects, job duties, and all company deliverables. • Complete Continuing Education as required for self and staff. Follow required HIPAA and OSHA safety procedures, as necessary. • Exhibit outstanding customer service with patient as priority; partnering with staff, timely and successfully resolve patient complaints, concerns and questions. • Continually build and nurture a positive working relationship with the Operations Leader, doctor(s), hygiene and dental assistants • Strictly follow HIPAA and company standards to protect Patient Health Information (PHI) and patient personal and financial information including credit card, social security numbers etc. • Properly process insurance claims to ensure patient benefits are maximized • Other duties and responsibilities assigned Required • High School diploma or equivalent • 2 or more years of business / office experience Desirable • Associate's degree / bachelor's degree Certifications • None Updated 12/7/23 This employee/position does not make, dictate, or influence any clinical decision whatsoever. This employee/position will not interfere with any clinical decision or clinical/patient relationship. Only a licensed and trained clinician can make clinical decisions and/or provide clinical services to patients. Knowledge/Skills/Abilities • Competitive, energetic results driven • Self-starter, Independent worker/thinker • Goal achiever • Customer Service Focused • Tech savvy, computer proficient • Attention to detail • Lifelong learner, committed to continual educational advancement • Can take respectful, constructive feedback • Ability to do basic/intermediate mathematical concepts (addition, subtraction, multiplication, division, percentages, ratios etc.) • Can complete tasks in a timely manner

Description: The Patient Access Services Representative Patient Access Specialist I is an entry-level position focused on learning and mastering the fundamental aspects of patient registration and customer service. The specialist will work under close supervision while gaining confidence and accuracy in registration processes. performs all outpatient and inpatient registration functions including hospital cashiering and insurance verification. Ensures that patients meet financial requirements. Provides general information to hospital users, patients, and families. Communicates effectively to service delivery areas to maximize patient flow and customer service. Provides excellent patient focused customer service. Shifts in the PAS Department are: 1st Shift (7 AM - 3 PM) 2nd Shift (3 PM - 11 PM) 3rd Shift (11 PM - 7 AM) EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS: High School graduate or equivalent Previous medical office experience preferred. Previous experience with health insurance and patient billing required. Completion of medical terminology course required. Complete a 30-day and 60 Day Competency Check List to become Certified as an Advanced beginner. GENERAL REQUIREMENTS: Performs all job responsibilities in alignment with the mission and vision of the organization. Performs other duties as required and completes all job functions as per departmental policies and procedures. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Attend staff meetings and complete mandatory in-services and requirements and competency evaluations on time. Wear protective clothing and equipment as appropriate. GENERAL SKILLS: Ability to communicate in English, both verbally and in writing. Additional languages preferred. Strong written and verbal skills. Basic Computer Skills WORKING CONDITIONS: General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids, or infectious organisms. May be required to change from one task to another or different nature without loss of efficiency or composure. Periods of high stress and fluctuating workloads may occur. May be scheduled as needed including overtime. PHYSICAL REQUIRMENTS & DEMANDS: Have near normal hearing: Hear alarms/telephone/normal speaking voice. Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors. Have good manual dexterity. Have good eye-hand foot coordination. Ability to perform repetitive tasks/motion. Continuously within shift (67-100%): Standing, Walking. Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance. Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder. MISSION STATEMENT: QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis, and treatment. JOB SPECIFIC COMPETENCIES: Responsible for obtaining necessary demographic and financial data through patient interviews, the centralized scheduling system and system queries to complete the pre-registration process. Assures all check-in procedures are completed, and monitors patient wait times, communicating changes to the patient, as necessary. Reads and interprets insurance responses. Communicates financial obligations to patients and collects fees at time of service as appropriate. Accurately performs medical record maintenance and releases. Performs cash posting following department guidelines. Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights. Must maintain high regard for confidentiality. Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly. Performs cash posting following department guidelines. Communicates the purpose of and completes all necessary regulatory forms with patience. Completes patient's visit by scheduling any necessary follow-up appointments to include any specialty or ancillary services as possible. Documents financial arrangements. Assist with departmental workflow as needed. Communicates with Physician Offices, Staff, and other departments. Familiar with Advance Beneficiary Notice, Medicare Secondary Questionnaire, Medicare Outpatient Observation Notice, Important Message from Medicare, precertification, ICD-10 coding, Medical Terminology. Identifies patients who require early financial counseling intervention. Maintains knowledge of departmental applications i.e., CERNER, Relias, Heartland, Hometown Health, GAMMIS, Availity, my ABILITY, and other systems utilized by Patient Access Services. Multiple tasks and responsibilities. I must pay attention to detail. Ability to perform efficiently and effectively under stress. Adherent to Strict EMTALA guidelines in financial data collection and collection of co-pays are followed. Strong teamwork between the clinical staff and the financial staff is required. Strong teamwork, communication and customer service skills are required. Manages a high volume of incoming calls. Responds to questions and concerns and directs them to an appropriate location or department. Responsible for reviewing hospital outpatient service orders for accuracy and medical necessity when required. Performs all other duties and projects assigned. Presents consent forms and notifications to patients and obtains all necessary patient signatures and information at time of arrival. May initiate and perform administrative duties to ensure efficient daily business operations, including participating in the office/department opening and closing procedures, assisting with maintaining, ordering, and restocking front office supplies, and receiving and distributing mail. Assist Supervisor and/or Manager with development of staff by being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development. Additional Responsibilities: May be separate from PAR Duties Auditing and Quality Review In addition to core registration responsibilities, the Patient Access Representative will perform regular audits and quality checks to ensure accuracy, compliance, and optimal patient experience. The following auditing duties are included in this role: Auditing Responsibilities: Insurance and Verification and Accuracy: Review and verify insurance information for all Inpatient and Swing Bed admissions to ensure accurate and up-to-date coverage is documented. Required Documentation Compliance: Confirm that all required patient forms, including but not limited to the MOON (Medicare Outpatient Observation Notice) form, have been properly signed by the patient and their guarantor. Primary Care Provider Accuracy: Audit patient records to ensure that the Primary Care Physician (PCP) listed is accurate and updated in the system. Medicare and Medicaid Eligibility Checks For all patients listed with Medicare or Medicaid, verify eligibility and confirm there are no active Medicare Advantage or Medicaid CMO (Care Management Organization) plans that would alter billing or coverage Portal Consent for Underage Patients Audit portal consents for patients under age 18 to ensure proper authorization and that access limitations for minors are observed in accordance with privacy regulations. Portal Enrollment Confirmation Review patient portal consent forms to ensure patients who opted to sign up were successfully sent an invitation and access link. Investigate and resolve any issues preventing access. PROFESSIONAL REQUIREMENTS: Follows Code of Conduct policy. Adheres to dress code; appearance is neat and clean. Completes annual educational requirements. Maintains regulatory requirements. Always maintain patient confidentiality. Reports to work on time and as scheduled; completes work within designated time. Wears identification when on duty; use computerized time clock system correctly. Completes in-services and returns in a timely fashion. Attends annual review and/or skills fair and department in-services, as scheduled. Attempts to end conversations and other interactions in a positive manner leave others with a good impression of the Hospital Authority of Miller County and its employees. Complies with all organizational policies regarding ethical business practices. Communicates the mission statement of the organization. GUEST RELATIONS STANDARDS: (All guest relation violations are subject to disciplinary action up to and including termination): Always treat others in a friendly, helpful manner. Refers co-workers to proper sources when unable to provide an answer. Interact with others in a professional and friendly manner. Takes interest in others and always gives full cooperation to fellow workers. Always maintains an open line of communication with other departments. Thoroughly familiar with the hospital and the services it offers. OTHER: Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state, and local laws and regulations, as well as HAMC Policies and Procedures. Every employee is held accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected. As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable. OTHER DUITIES: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS: High School graduate or equivalent Previous medical office experience preferred. Previous experience with health insurance and patient billing required. Completion of medical terminology course required. Complete a 30-day and 60 Day Competency Check List to become Certified as an Advanced beginner.

Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. Additional Information Additional Job Details Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. DRIVING SPECIFIC JOB DUTIES Deliver product by car and then to door of customer. Deliver flyers and door hangers. REQUIRES Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery. ESSENTIAL SKILLS Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. PHYSICAL DEMANDS Carrying During delivery, carry pizzas and beverages while performing walking and climbing duties. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Walking Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Climbing During delivery of product, navigation of five or more flights of stairs may be required. WORK CONDITIONS Exposure To Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING Far vision and night vision for driving.

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager. QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

Full-time Description The Patient Access Services Representative Patient Access Specialist I is an entry-level position focused on learning and mastering the fundamental aspects of patient registration and customer service. The specialist will work under close supervision while gaining confidence and accuracy in registration processes. performs all outpatient and inpatient registration functions including hospital cashiering and insurance verification. Ensures that patients meet financial requirements. Provides general information to hospital users, patients, and families. Communicates effectively to service delivery areas to maximize patient flow and customer service. Provides excellent patient focused customer service. Shifts in the PAS Department are: 1st Shift (7 AM - 3 PM) 2nd Shift (3 PM - 11 PM) 3rd Shift (11 PM - 7 AM) EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS: High School graduate or equivalent Previous medical office experience preferred. Previous experience with health insurance and patient billing required. Completion of medical terminology course required. Complete a 30-day and 60 Day Competency Check List to become Certified as an Advanced beginner. GENERAL REQUIREMENTS: Performs all job responsibilities in alignment with the mission and vision of the organization. Performs other duties as required and completes all job functions as per departmental policies and procedures. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Attend staff meetings and complete mandatory in-services and requirements and competency evaluations on time. Wear protective clothing and equipment as appropriate. GENERAL SKILLS: Ability to communicate in English, both verbally and in writing. Additional languages preferred. Strong written and verbal skills. Basic Computer Skills WORKING CONDITIONS: General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids, or infectious organisms. May be required to change from one task to another or different nature without loss of efficiency or composure. Periods of high stress and fluctuating workloads may occur. May be scheduled as needed including overtime. PHYSICAL REQUIRMENTS & DEMANDS: Have near normal hearing: Hear alarms/telephone/normal speaking voice. Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors. Have good manual dexterity. Have good eye-hand foot coordination. Ability to perform repetitive tasks/motion. Continuously within shift (67-100%): Standing, Walking. Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance. Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder. MISSION STATEMENT: QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis, and treatment. JOB SPECIFIC COMPETENCIES: Responsible for obtaining necessary demographic and financial data through patient interviews, the centralized scheduling system and system queries to complete the pre-registration process. Assures all check-in procedures are completed, and monitors patient wait times, communicating changes to the patient, as necessary. Reads and interprets insurance responses. Communicates financial obligations to patients and collects fees at time of service as appropriate. Accurately performs medical record maintenance and releases. Performs cash posting following department guidelines. Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights. Must maintain high regard for confidentiality. Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly. Performs cash posting following department guidelines. Communicates the purpose of and completes all necessary regulatory forms with patience. Completes patient's visit by scheduling any necessary follow-up appointments to include any specialty or ancillary services as possible. Documents financial arrangements. Assist with departmental workflow as needed. Communicates with Physician Offices, Staff, and other departments. Familiar with Advance Beneficiary Notice, Medicare Secondary Questionnaire, Medicare Outpatient Observation Notice, Important Message from Medicare, precertification, ICD-10 coding, Medical Terminology. Identifies patients who require early financial counseling intervention. Maintains knowledge of departmental applications i.e., CERNER, Relias, Heartland, Hometown Health, GAMMIS, Availity, my ABILITY, and other systems utilized by Patient Access Services. Multiple tasks and responsibilities. I must pay attention to detail. Ability to perform efficiently and effectively under stress. Adherent to Strict EMTALA guidelines in financial data collection and collection of co-pays are followed. Strong teamwork between the clinical staff and the financial staff is required. Strong teamwork, communication and customer service skills are required. Manages a high volume of incoming calls. Responds to questions and concerns and directs them to an appropriate location or department. Responsible for reviewing hospital outpatient service orders for accuracy and medical necessity when required. Performs all other duties and projects assigned. Presents consent forms and notifications to patients and obtains all necessary patient signatures and information at time of arrival. May initiate and perform administrative duties to ensure efficient daily business operations, including participating in the office/department opening and closing procedures, assisting with maintaining, ordering, and restocking front office supplies, and receiving and distributing mail. Assist Supervisor and/or Manager with development of staff by being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development. Additional Responsibilities: May be separate from PAR Duties Auditing and Quality Review In addition to core registration responsibilities, the Patient Access Representative will perform regular audits and quality checks to ensure accuracy, compliance, and optimal patient experience. The following auditing duties are included in this role: Auditing Responsibilities: Insurance and Verification and Accuracy: Review and verify insurance information for all Inpatient and Swing Bed admissions to ensure accurate and up-to-date coverage is documented. Required Documentation Compliance: Confirm that all required patient forms, including but not limited to the MOON (Medicare Outpatient Observation Notice) form, have been properly signed by the patient and their guarantor. Primary Care Provider Accuracy: Audit patient records to ensure that the Primary Care Physician (PCP) listed is accurate and updated in the system. Medicare and Medicaid Eligibility Checks For all patients listed with Medicare or Medicaid, verify eligibility and confirm there are no active Medicare Advantage or Medicaid CMO (Care Management Organization) plans that would alter billing or coverage Portal Consent for Underage Patients Audit portal consents for patients under age 18 to ensure proper authorization and that access limitations for minors are observed in accordance with privacy regulations. Portal Enrollment Confirmation Review patient portal consent forms to ensure patients who opted to sign up were successfully sent an invitation and access link. Investigate and resolve any issues preventing access. PROFESSIONAL REQUIREMENTS: Follows Code of Conduct policy. Adheres to dress code; appearance is neat and clean. Completes annual educational requirements. Maintains regulatory requirements. Always maintain patient confidentiality. Reports to work on time and as scheduled; completes work within designated time. Wears identification when on duty; use computerized time clock system correctly. Completes in-services and returns in a timely fashion. Attends annual review and/or skills fair and department in-services, as scheduled. Attempts to end conversations and other interactions in a positive manner leave others with a good impression of the Hospital Authority of Miller County and its employees. Complies with all organizational policies regarding ethical business practices. Communicates the mission statement of the organization. GUEST RELATIONS STANDARDS: (All guest relation violations are subject to disciplinary action up to and including termination): Always treat others in a friendly, helpful manner. Refers co-workers to proper sources when unable to provide an answer. Interact with others in a professional and friendly manner. Takes interest in others and always gives full cooperation to fellow workers. Always maintains an open line of communication with other departments. Thoroughly familiar with the hospital and the services it offers. OTHER: Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state, and local laws and regulations, as well as HAMC Policies and Procedures. Every employee is held accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected. As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable. OTHER DUITIES: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS: High School graduate or equivalent Previous medical office experience preferred. Previous experience with health insurance and patient billing required. Completion of medical terminology course required. Complete a 30-day and 60 Day Competency Check List to become Certified as an Advanced beginner.