Patient service representative jobs in Kingman, AZ - 26 jobs
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Patient Service Representative
Customer Service Representative
Patient Access Representative
Patient Liaison
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Front Office Specialist
DUAL ROLE: Patient Services Rep & MA Float (Kingman)
Flagstaffboneandjoint
Patient service representative job in Kingman, AZ
Job Type: Full-time, in-person
Pay: $17.50 - $19 per hour
Expected hours: 40 hours per week, Monday through Friday
.
Website: www.FlagstaffBoneandJoint.com
Job Overview:
We are seeking an PatientServicesRepresentative/Medical Assistant to join our team. The ideal candidate will have a strong background in medical terminology, insurance verification, and office administration.
Responsibilities include:
Greet patients professionally
Provide services in the Front Office, including check-in and check-out
Room patients, take vitals, chart, facilitate care with provider during exams
Answer a multi-line phone
Check insurance eligibility
Schedule patient appointments
Assist with and/or relay patient requests/questions to medical assistants or other clinical staff
Monitor provider schedules to ensure scheduling accuracy
Perform various administrative duties such as processing medical records and test results
Other projects/duties as directed
Requirements
Position Requirements:
Exceptional
customer service skills
Experience
working as a Medical Assistant or CNA
Must believe in a patient-centered approach
Outstanding teamwork attitude
Excellent interpersonal and communication skills
Work at an efficient and fast pace
Must be self-motivated to work independently
Must have excellent time management skills
Salary Description $17.50 - $19 / hr
$17.5-19 hourly 4d ago
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DUAL ROLE: Patient Services Rep & MA Float (Kingman)
Flagstaff Center Bone and Joint
Patient service representative job in Kingman, AZ
Job Type: Full-time, in-person
Pay: $17.50 - $19 per hour
Expected hours: 40 hours per week, Monday through Friday
.
Website: www.FlagstaffBoneandJoint.com
Job Overview:
We are seeking an PatientServicesRepresentative/Medical Assistant to join our team. The ideal candidate will have a strong background in medical terminology, insurance verification, and office administration.
Responsibilities include:
Greet patients professionally
Provide services in the Front Office, including check-in and check-out
Room patients, take vitals, chart, facilitate care with provider during exams
Answer a multi-line phone
Check insurance eligibility
Schedule patient appointments
Assist with and/or relay patient requests/questions to medical assistants or other clinical staff
Monitor provider schedules to ensure scheduling accuracy
Perform various administrative duties such as processing medical records and test results
Other projects/duties as directed
Requirements:
Position Requirements:
Exceptional
customer service skills
Experience
working as a Medical Assistant or CNA
Must believe in a patient-centered approach
Outstanding teamwork attitude
Excellent interpersonal and communication skills
Work at an efficient and fast pace
Must be self-motivated to work independently
Must have excellent time management skills
$17.5-19 hourly 12d ago
Customer Service Representative
One Hour Heating & Air Conditioning 4.4
Patient service representative job in Kingman, AZ
Benefits:
401(k)
401(k) matching
Company parties
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
👋Hi, I'm Dustin Hufsey, President of One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing & Buffalo Electric. Thanks for being here!We are Hufsey Home Services, proudly serving our clients across 5 locations and 3 states. We are a part of a growing successful franchise system known as Authority Brands. One Hour Air Conditioning & Heating📍DFW, TX📍Mohave County, AZ📍Prescott, AZ📍Phoenix, AZ Benjamin Franklin Plumbing📍Mohave County, AZ📍Prescott, AZ📍Las Vegas, NVBuffalo Electric📍DFW, TX 📢If you are a Customer ServiceRepresentative with experience or an aspiring CSR, get ready to join the best team out there! We want to see you grow and achieve your career goals. We make sure our staff has ongoing training, support and comradery. We are ALWAYS looking for A players to join our team! Responsibilities:🔥BOOK every possible lead🔥Manage large amounts of incoming phone calls, along with outbounding🔥Build value, trust and a sustainable relationship with our clients🔥Provide accurate, valid and complete information 🔥Handle customer complaints, provide appropriate solutions, follow up to ensure resolution 🔥Make your interaction with our clients the best part of their day🔥Meet or exceed set standard KPI's Apply if:✔️You love helping people and can easily express empathy✔️Willing to learn our Hufsey Home Services customer service way✔️You are an excellent communicator✔️You have great attention to detail✔️Self-motivated and customer focused✔️Uncapped earning potential excites you You Shouldn't Apply If:🚫You don't like talking to people - Tone matters!🚫You feel overwhelmed in a fast paced environment🚫Being organized is a struggle🚫You don't believe communication is key🚫You are not likely to follow what you were taught and apply it with enthusiasm🚫You lack patience Basic Requirements:🎯Treat others the way you want to be treated🎯Be a TEAM player - we win and lose as a team🎯Strong written and verbal communication skills🎯Strong active listening & phone handling skills 🎯Professional appearance🎯Ability to multi-task, prioritize, and manage time effectively🎯Comfortable with computer systems and software🎯Various shifts available: we are open 24/7 Interview Process:Our interview process is not long, but it's thorough. We want to make sure that each person who joins the team is the right fit. And that we are the right fit for you!🔹After we review your application, you will be contacted for an interview with the Hiring Manager. Plan on approximately 60 minutes. 🤝We can't wait to meet you! Compensation: $14.70 - $24.00 per hour
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
$14.7-24 hourly Auto-Apply 60d+ ago
Full Time Customer Service Representative - Kingman
Enterprise Rent-A-Car 4.4
Patient service representative job in Kingman, AZ
Customer ServiceRepresentative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. You will gain knowledge through local training and hands-on experience with duties to include customer service and administrative functions.
This is a FULL-TIME position (40 hours per week) that pays $17.00 / hour
Benefits: a regular weekly schedule, medical benefits, dental benefits, vision benefits, 401k match, profit sharing, paid time off, car rental and car purchase discounts, and a fun and friendly place to work!
Apart from religious observation, must be able to work the following schedule:
* Monday-Friday 8:00am-5:00pm and rotating Saturday 8:30am-12:30pm
Job location: 4310 Stockton Hill Rd, Kingman, AZ 86409
Responsibilities
* Meet and greet customers in a friendly and timely manner
* Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
* Understand and communicate rental terms and conditions, vehicle features and other services
* Provide directions and general assistance
* Assist to assess condition of rental upon return
* Process returns, check-ins and exit kiosk transactions
* Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
* Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
* Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
* Clean vehicle interior and exterior by hand or by operating washing equipment when needed
* Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
* Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
* Must be at least 18 years of age
* Must have at least 1 year prior customer service experience
* Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
* No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
$17 hourly Auto-Apply 1d ago
Customer Service Representative
Benjamin Franklin Plumbing 4.0
Patient service representative job in Kingman, AZ
Benefits:
401(k)
401(k) matching
Company parties
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
👋Hi, I'm Dustin Hufsey, President of One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing & Buffalo Electric. Thanks for being here!We are Hufsey Home Services, proudly serving our clients across 5 locations and 3 states. We are a part of a growing successful franchise system known as Authority Brands. One Hour Air Conditioning & Heating📍DFW, TX📍Mohave County, AZ📍Prescott, AZ📍Phoenix, AZ Benjamin Franklin Plumbing📍Mohave County, AZ📍Prescott, AZ📍Las Vegas, NVBuffalo Electric📍DFW, TX 📢If you are a Customer ServiceRepresentative with experience or an aspiring CSR, get ready to join the best team out there! We want to see you grow and achieve your career goals. We make sure our staff has ongoing training, support and comradery. We are ALWAYS looking for A players to join our team! Responsibilities:🔥BOOK every possible lead🔥Manage large amounts of incoming phone calls, along with outbounding🔥Build value, trust and a sustainable relationship with our clients🔥Provide accurate, valid and complete information 🔥Handle customer complaints, provide appropriate solutions, follow up to ensure resolution 🔥Make your interaction with our clients the best part of their day🔥Meet or exceed set standard KPI's Apply if:✔️You love helping people and can easily express empathy✔️Willing to learn our Hufsey Home Services customer service way✔️You are an excellent communicator✔️You have great attention to detail✔️Self-motivated and customer focused✔️Uncapped earning potential excites you You Shouldn't Apply If:🚫You don't like talking to people - Tone matters!🚫You feel overwhelmed in a fast paced environment🚫Being organized is a struggle🚫You don't believe communication is key🚫You are not likely to follow what you were taught and apply it with enthusiasm🚫You lack patience Basic Requirements:🎯Treat others the way you want to be treated🎯Be a TEAM player - we win and lose as a team🎯Strong written and verbal communication skills🎯Strong active listening & phone handling skills 🎯Professional appearance🎯Ability to multi-task, prioritize, and manage time effectively🎯Comfortable with computer systems and software🎯Various shifts available: we are open 24/7 Interview Process:Our interview process is not long, but it's thorough. We want to make sure that each person who joins the team is the right fit. And that we are the right fit for you!🔹After we review your application, you will be contacted for an interview with the Hiring Manager. Plan on approximately 60 minutes. 🤝We can't wait to meet you! Compensation: $14.70 - $24.00 per hour
Join the Benjamin Franklin Plumbing Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.
$14.7-24 hourly Auto-Apply 60d+ ago
Full Time Customer Service Representative - Kingman
Enterprise 4.6
Patient service representative job in Kingman, AZ
Customer ServiceRepresentative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. You will gain knowledge through local training and hands-on experience with duties to include customer service and administrative functions.
This is a FULL-TIME position (40 hours per week) that pays $17.00 / hour
Benefits: a regular weekly schedule, medical benefits, dental benefits, vision benefits, 401k match, profit sharing, paid time off, car rental and car purchase discounts, and a fun and friendly place to work!
Apart from religious observation, must be able to work the following schedule:
Monday-Friday 8:00am-5:00pm and rotating Saturday 8:30am-12:30pm
Job location: 4310 Stockton Hill Rd, Kingman, AZ 86409
Responsibilities
Meet and greet customers in a friendly and timely manner
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
Understand and communicate rental terms and conditions, vehicle features and other services
Provide directions and general assistance
Assist to assess condition of rental upon return
Process returns, check-ins and exit kiosk transactions
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
Clean vehicle interior and exterior by hand or by operating washing equipment when needed
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age
Must have at least 1 year prior customer service experience
Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
$17 hourly Auto-Apply 36d ago
Customer Service Representative
Circle K Stores 4.3
Patient service representative job in Bullhead City, AZ
Job Type
Customer ServiceRepresentative
We want you to join our team as a Customer ServiceRepresentative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer ServiceRepresentative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$29k-34k yearly est. Auto-Apply 31d ago
Patient Access Representative-ER-FT-Varied Shift
Kingman Hospital, Inc. 4.3
Patient service representative job in Kingman, AZ
Patient Access Representative Position Code: PtAccessRp-____ Department: Patient Access Safety Sensitive: ☒ Yes ☐ No Reports to: Patient Access Manager Exempt Status: ☐ Yes ☒ No All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI's vision to be among the kindest, highest quality health systems in the country.
.
At the direction of management, completes the registration process for patients. This includes verification of benefits, discharge of patients, collection of copays or payments, balancing of accounts, and general data entry.
Key Responsibilities
□ PAR:
Customer Service and Patient Satisfaction
* Provides excellent customer service, contributes to the overall satisfaction of the patient experience, and adheres to the Behavioral Expectations Agreement.
* Promptly fields and/or directs incoming calls; responds to patient and/or staff inquiries.
* Refers patient accounts to financial counselors when further explanation/education is needed (denied authorizations, out-of-pocket liabilities, coverage options, payment plans, etc.).
* Consistently demonstrates a willingness to assist co-workers to support department efficiency and to support positive customer feedback goals.
* Participates in on-going process improvement activities for the team.
* Floats to other work areas, as requested, and regularly works nights, weekends, holidays, and extended hours when needed.
Registration/Admitting/Discharge of Patients
* Demonstrates ability to preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.
o Enters new patient data and/or verifies patient records are up to date, confirms the completeness of the electronic health record (EHR) and makes changes as necessary.
o Verifies insurance eligibility and benefits within a timeframe determined by KHI.
o Obtains pre-authorizations from third-party payers in accordance with payer requirements, when needed.
o Ensures identified information are complete and scanned into patients' electronic health record (EHR) (insurance cards, photo ID's, physician orders, and other admission documents.
o Obtains signatures on all required forms.
o Demonstrates ability to manage co-payments, deductibles, allowances, etc. as instructed.
Patient Processing
* Accurately balances daily cash to include completion of daily cash log, bank deposit slip, and daily reports to Patient Financial Services.
* Accurately utilizes insurance eligibility/audit tools and report/correct variances within the EMR.
* Quality performance scores must meet defined goals.
* Verifies insurance eligibility and benefits within a timeframe determined by KHI and obtains pre-authorizations from third-party payers in accordance with payer requirements.
* Collects upfront co-pays, deductible and coins securing deposits on self-pay and high accounts.
* Regularly works nights, weekends, holidays, and extended hours when needed.
□ Lead PAR:
* Meets all PAR requirements.
* Provides day to day leadership and supervision of PAR team members, trains and orients new hire PAR's, and works with Supervisors to provide continuous training of existing staff.
* Performs QA audits of registrations, works account checks, and responds to account denials.
* Assists with the scheduling of staff to ensure appropriate coverage.
* Participates in the interviews for hiring new staff within the unit, as well as providing feedback to the PAR supervisors for performance evaluations.
* Identifies, supports, and manages process improvement initiatives for the team.
* Collaborates with management to assist in the day-to-day operations of the team.
Qualifications
* Demonstrates ability to multitask, prioritize appropriately, and management time efficiently.
* Effective oral and interpersonal communication skills.
* Demonstrates ability to utilize a variety of technological resources (phone, computer hardware, various software programs, fax, scanner)
Education: High School Diploma or equivalent
Experience:
□ PAR: Minimum of 1 year of experience working in a customer service position and/or office setting
□ Lead PAR: Minimum of 1 year of registration or billing experience in a healthcare setting
Certification:
American Heart Association BLS
The following Departments/Clinics also require DPS Level 1 Fingerprint Clearance Card:
* 8050 Resident Clinic
* 6601 Joshua Tree Pediatrics
* 6616 Urgent Care
* 6600 Mountain Shadow Primary Care
* 6605 Golden Valley Medical Center
* 8110 Patient Access
* 6504 Physician Services Float Pool
Preferences [Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multi-lingual, master's degree)]
Previous experience in healthcare registration, scheduling, and/or authorizations
Special Position Requirements [Optional section: any travel, security, risk, hazard or related special conditions which apply to the position]
Exposure Category II: Expected duties have possible, but not routine, potential for exposure to blood, body fluids or tissues.
Work Requirements [Optional section: work requirements for physical or other important issues which relate to the job]
Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift.
Able to use telephone and computer software and hardware for most of the shift (90% of the day).
ACKNOWLEDGEMENT:
This applies to all KHI facilities and is representative of the essential job duties this position will perform. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Print Employee Name Employee Signature Date
Date Staff Position Description Created / Revised: 6/28/2019; 7/1/2019; 9/10/2019; 2/20/2024; 7/16/2025
$28k-34k yearly est. Auto-Apply 38d ago
Customer Service Rep(07683) - 2150 S Hwy 95
Domino's Franchise
Patient service representative job in Bullhead City, AZ
Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride.
Why work for us:
• Schedule - We offer flexible scheduling & opportunities for overtime
• Perks - Discounts on menu items, safe work environment, & opportunities for growth
• Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week)
What we're looking for in our Store Team Members:
• Demonstrates ability to maintain food and team member safety
• Excellent customer service skills
• Ability to operate store technology
• Ability to assist with store operations
Qualifications
Minimum job requirements:
• Must be 16 years of age or older
Additional Information
At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
$29k-38k yearly est. 4d ago
Senior Patient Access Representative
Cottonwood Springs
Patient service representative job in Fort Mohave, AZ
Valley View Medical Center
Job Title: Senior Patient Access Representative
Job Type: Full-time
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Valley View Medical Center is a state-of-the-art hospital is licensed with 52 medical/surgical beds, 12 acute rehabilitation beds, 12 intensive care beds, and an eight-bed labor, delivery and post-partum unit, and is the only all private bed hospital in the area.
Where We Are:
The Tri-State area has sunshine almost every day of the year. The beautiful clear skies, breathtaking sunsets on mountains to the east and west of us, and a mixture of the Great Outdoors along Arizona's West Coast (the Colorado River) plus bountiful indoor activities provide something to do for everyone of any age.
Why Choose Us:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off
Employee Assistance Program - mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
Professional Development and Growth Opportunities
And much more…
Position Summary:
A Senior Patient Access Representative is responsible for coordinating the daily operations of the Patient Access Area. Provide new hire training and to assist staff with training as needed. In addition, responsible for knowing/doing all aspects of the Patient Access job duties. Responsible for the accurate registration of all patients seeking access to hospital services. Will also be responsible for answering and transferring calls to the appropriate departments. Assists in up front collections of time of service.
Reports to: Director Patient Financial Services
FLSA: Non-exempt
Essential Functions:
Handle up-front collections inquiries, including calling insurance companies to obtain deductible and co-pay amounts for patient responsibility. Call patients to make them aware of up-front payment responsibilities.
Assist in the successful resolution of bill payment in the most expedient manner, maintaining a current understanding of all available options, including payment arrangements and marketing financial alternatives to patients.
Ensure all actions are thoroughly documented on all patient accounts.
Assist self-pay patients with up-front financial payments.
Assist in registration and admission of patients requiring access to hospital services, as needed.
Assist PFSD in creating staff schedules and ensure adequate coverage.
Model AIDET guidelines in all interactions with patients and ensure staff adherence to AIDET.
Promote and demonstrate excellent customer service.
Assist management in establishing, implementing, and maintaining departmental goals related to Patient Access.
Oversee daily registration area activities to ensure department standards are met.
Provide new hire training and assist the PFSD in educating registration staff on any changes pertinent to their roles.
Make yourself available to provide staff with tools and training to meet accuracy goals, minimize registration errors, and reduce claim rejections and avoidable denials.
Minimum Qualifications:
Education:
High School Diploma or equivalent is required.
Required Skills:
Excellent organizational, communication, interpersonal and problem-solving skills.
Knowledge of third-party payer admissions and registration requirements, as well as general understanding of medical terminology and procedures
Minimum Work Experience:
Previous clerical, collections and credit experience; knowledge of healthcare accounts receivable billing and collections, experience with automated systems applications.
Minimum 4 years experience supporting hospital patient access staff. Experience with training staff and developing training curriculum material.
Ability to work with multiple lines of leadership; excellent written and verbal communication skills; demonstrates understanding of health care as it relates to Patient Access and Registration.
Ability to set priorities and multi-task; maintain composure in difficult situations; handle confidential matters with tact.
Proficient in using computers, electronic devices, telephones, and fax machines.
EEOC Statement:
Valley View Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
$30k-38k yearly est. Auto-Apply 8d ago
Customer Service Rep(07577) - 1949 E Beverly Ave
Domino's Pizza 4.3
Patient service representative job in Kingman, AZ
ABOUT THE JOB Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: * Schedule - We offer flexible scheduling & opportunities for overtime
* Perks - Discounts on menu items, safe work environment, & opportunities for growth
* Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week)
What we're looking for in our Store Team Members:
* Demonstrates ability to maintain food and team member safety
* Excellent customer service skills
* Ability to operate store technology
* Ability to assist with store operations
Qualifications
Minimum job requirements:
* Must be 16 years of age or older
Additional Information
At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we "Put our People First" by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the "Power of Possible" to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
$22k-29k yearly est. 10d ago
Senior Patient Access Representative
Lifepoint Hospitals 4.1
Patient service representative job in Fort Mohave, AZ
Valley View Medical Center Job Title: Senior Patient Access Representative Job Type: Full-time Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Valley View Medical Center is a state-of-the-art hospital is licensed with 52 medical/surgical beds, 12 acute rehabilitation beds, 12 intensive care beds, and an eight-bed labor, delivery and post-partum unit, and is the only all private bed hospital in the area.
Where We Are:
The Tri-State area has sunshine almost every day of the year. The beautiful clear skies, breathtaking sunsets on mountains to the east and west of us, and a mixture of the Great Outdoors along Arizona's West Coast (the Colorado River) plus bountiful indoor activities provide something to do for everyone of any age.
Why Choose Us:
* Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
* Competitive Paid Time Off
* Employee Assistance Program - mental, physical, and financial wellness assistance
* Tuition Reimbursement/Assistance for qualified applicants
* Professional Development and Growth Opportunities
* And much more…
Position Summary:
A Senior Patient Access Representative is responsible for coordinating the daily operations of the Patient Access Area. Provide new hire training and to assist staff with training as needed. In addition, responsible for knowing/doing all aspects of the Patient Access job duties. Responsible for the accurate registration of all patients seeking access to hospital services. Will also be responsible for answering and transferring calls to the appropriate departments. Assists in up front collections of time of service.
Reports to: Director Patient Financial Services
FLSA: Non-exempt
Essential Functions:
* Handle up-front collections inquiries, including calling insurance companies to obtain deductible and co-pay amounts for patient responsibility. Call patients to make them aware of up-front payment responsibilities.
* Assist in the successful resolution of bill payment in the most expedient manner, maintaining a current understanding of all available options, including payment arrangements and marketing financial alternatives to patients.
* Ensure all actions are thoroughly documented on all patient accounts.
* Assist self-pay patients with up-front financial payments.
* Assist in registration and admission of patients requiring access to hospital services, as needed.
* Assist PFSD in creating staff schedules and ensure adequate coverage.
* Model AIDET guidelines in all interactions with patients and ensure staff adherence to AIDET.
* Promote and demonstrate excellent customer service.
* Assist management in establishing, implementing, and maintaining departmental goals related to Patient Access.
* Oversee daily registration area activities to ensure department standards are met.
* Provide new hire training and assist the PFSD in educating registration staff on any changes pertinent to their roles.
* Make yourself available to provide staff with tools and training to meet accuracy goals, minimize registration errors, and reduce claim rejections and avoidable denials.
Minimum Qualifications:
Education:
* High School Diploma or equivalent is required.
Required Skills:
* Excellent organizational, communication, interpersonal and problem-solving skills.
* Knowledge of third-party payer admissions and registration requirements, as well as general understanding of medical terminology and procedures
Minimum Work Experience:
* Previous clerical, collections and credit experience; knowledge of healthcare accounts receivable billing and collections, experience with automated systems applications.
* Minimum 4 years experience supporting hospital patient access staff. Experience with training staff and developing training curriculum material.
* Ability to work with multiple lines of leadership; excellent written and verbal communication skills; demonstrates understanding of health care as it relates to Patient Access and Registration.
* Ability to set priorities and multi-task; maintain composure in difficult situations; handle confidential matters with tact.
* Proficient in using computers, electronic devices, telephones, and fax machines.
EEOC Statement:
Valley View Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
$28k-34k yearly est. 7d ago
OT - In-Patient
Valley View Medical Center 4.3
Patient service representative job in Fort Mohave, AZ
Meda Health is looking for a Occupational Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them.
We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat:
Health
Vision
Dental
Life insurance
$36k-42k yearly est. 11d ago
Front Office Specialist - Training Provided!
Eye Care Partners Career 4.4
Patient service representative job in Kingman, AZ
EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
SUMMARY
A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
LOCATION
Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
Provide exceptional customer service during every patient encounter (in person or via phone).
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
Answer phones (both external and internal); assure prompt, courteous service at all times.
Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule.
Double check insurance authorizations to ensure completion and build accurate flow sheets.
Check out patients and collect correct payments according to procedures.
Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
Complete daily reconciliations / close day / countdown cash drawer.
Comply with all company policies and procedures, including HIPAA.
General office duties and cleaning to be assigned by the manager.
QUALIFICATIONS
Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United States
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required
LICENSES AND CREDENTIALS
None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
$38k-44k yearly est. Auto-Apply 21h ago
Customer Service Representative
One Hour Heating & Air Conditioning of NW Arizona 4.4
Patient service representative job in Kingman, AZ
Job DescriptionBenefits:
401(k)
401(k) matching
Company parties
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Hi, I'm Dustin Hufsey, President of One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing & Buffalo Electric. Thanks for being here!
We are Hufsey Home Services, proudly serving our clients across 5 locations and 3 states. We are a part of a growing successful franchise system known as Authority Brands.
One Hour Air Conditioning & Heating
DFW, TX
Mohave County, AZ
Prescott, AZ
Phoenix, AZ
Benjamin Franklin Plumbing
Mohave County, AZ
Prescott, AZ
Las Vegas, NV
Buffalo Electric
DFW, TX
If you are a Customer ServiceRepresentative with experience or an aspiring CSR, get ready to join the best team out there! We want to see you grow and achieve your career goals. We make sure our staff has ongoing training, support and comradery. We are ALWAYS looking for A players to join our team!
Responsibilities:
BOOK every possible lead
Manage large amounts of incoming phone calls, along with outbounding
Build value, trust and a sustainable relationship with our clients
Provide accurate, valid and complete information
Handle customer complaints, provide appropriate solutions, follow up to ensure resolution
Make your interaction with our clients the best part of their day
Meet or exceed set standard KPI's
Apply if:
You love helping people and can easily express empathy
Willing to learn our Hufsey Home Services customer service way
You are an excellent communicator
You have great attention to detail
Self-motivated and customer focused
Uncapped earning potential excites you
You Shouldnt Apply If:
You don't like talking to people - Tone matters!
You feel overwhelmed in a fast paced environment
Being organized is a struggle
You don't believe communication is key
You are not likely to follow what you were taught and apply it with enthusiasm
You lack patience
Basic Requirements:
Treat others the way you want to be treated
Be a TEAM player - we win and lose as a team
Strong written and verbal communication skills
Strong active listening & phone handling skills
Professional appearance
Ability to multi-task, prioritize, and manage time effectively
Comfortable with computer systems and software
Various shifts available: we are open 24/7
Interview Process:
Our interview process is not long, but its thorough. We want to make sure that each person who joins the team is the right fit. And that we are the right fit for you!
After we review your application, you will be contacted for an interview with the Hiring Manager. Plan on approximately 60 minutes.
We can't wait to meet you!
$29k-37k yearly est. 14d ago
Customer Service Representative
Benjamin Franklin Plumbing of NW Arizona/Las Vegas, Nv 4.0
Patient service representative job in Kingman, AZ
Job DescriptionBenefits:
401(k)
401(k) matching
Company parties
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Hi, I'm Dustin Hufsey, President of One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing & Buffalo Electric. Thanks for being here!
We are Hufsey Home Services, proudly serving our clients across 5 locations and 3 states. We are a part of a growing successful franchise system known as Authority Brands.
One Hour Air Conditioning & Heating
DFW, TX
Mohave County, AZ
Prescott, AZ
Phoenix, AZ
Benjamin Franklin Plumbing
Mohave County, AZ
Prescott, AZ
Las Vegas, NV
Buffalo Electric
DFW, TX
If you are a Customer ServiceRepresentative with experience or an aspiring CSR, get ready to join the best team out there! We want to see you grow and achieve your career goals. We make sure our staff has ongoing training, support and comradery. We are ALWAYS looking for A players to join our team!
Responsibilities:
BOOK every possible lead
Manage large amounts of incoming phone calls, along with outbounding
Build value, trust and a sustainable relationship with our clients
Provide accurate, valid and complete information
Handle customer complaints, provide appropriate solutions, follow up to ensure resolution
Make your interaction with our clients the best part of their day
Meet or exceed set standard KPI's
Apply if:
You love helping people and can easily express empathy
Willing to learn our Hufsey Home Services customer service way
You are an excellent communicator
You have great attention to detail
Self-motivated and customer focused
Uncapped earning potential excites you
You Shouldnt Apply If:
You don't like talking to people - Tone matters!
You feel overwhelmed in a fast paced environment
Being organized is a struggle
You don't believe communication is key
You are not likely to follow what you were taught and apply it with enthusiasm
You lack patience
Basic Requirements:
Treat others the way you want to be treated
Be a TEAM player - we win and lose as a team
Strong written and verbal communication skills
Strong active listening & phone handling skills
Professional appearance
Ability to multi-task, prioritize, and manage time effectively
Comfortable with computer systems and software
Various shifts available: we are open 24/7
Interview Process:
Our interview process is not long, but its thorough. We want to make sure that each person who joins the team is the right fit. And that we are the right fit for you!
After we review your application, you will be contacted for an interview with the Hiring Manager. Plan on approximately 60 minutes.
We can't wait to meet you!
$29k-38k yearly est. 7d ago
Customer Service Representative
Circle K Stores, Inc. 4.3
Patient service representative job in Bullhead City, AZ
Shift Availability Flexible Availability Job Type Part time Customer ServiceRepresentative We want you to join our team as a Customer ServiceRepresentative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer ServiceRepresentative, you will enjoy:
* Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
* Flexible Schedules
* Weekly Pay
* Weekly Bonus Potential
* Large, Stable Employer
* Fast Career Opportunities
* Work With Fun, Motivated People
* Task Variety
* Paid Comprehensive Training
* 401K With a Competitive Company Match
* Flexible Spending/Health Savings Accounts
* Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
* Selling products to customers
* Providing excellent customer care
* Communication and friendly conversation
* Performing at a quick pace while having fun
* Working as part of a team to accomplish daily goals
* Coming up with great ideas to solve problems
* Thinking quickly and offering suggestions
Great if you have:
* Retail and customer service experience
* Sales associate or cashiering experience
* High school diploma or equivalent
* Motivation to advance in your career!
* Willingness to learn and have fun!
Physical Requirements:
* Ability to stand and/or walk for up to 8 hours
* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
* Occasionally lift and/or carry up to 60 pounds from ground to waist level
* Push/pull with arms up to a force of 20 pounds
* Bend at the waist with some twisting up to one hour a shift
* Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$29k-34k yearly est. 18d ago
Patient Access Representative - Pulmonary
Kingman Healthcare 4.3
Patient service representative job in Kingman, AZ
Join our incredible team at Kingman Pulmonary Associates as a Patient Access Representative! This integral administrative role plays a crucial part in maintaining the utmost organization and efficiency within our medical office.
As a valued member of our team, you will be responsible for providing essential clerical support and ensuring a seamless patient registration process. This entails verifying benefits, facilitating patient discharges, collecting copays or payments, maintaining accurate account balances, and performing general data entry tasks.
Hours/Shift: Full-Time/Days M-F 8:00a - 4:30p
Benefits:
We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities.
Health and Well-Being
Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability
Generous Paid Leave Accruals and PTO Cash Out Opportunities
403b Retirement Plan with Employer Contributions
Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
Employee Identity Theft Protection
On-site daycare exclusive to our employees' children of all ages
On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts
Career Growth and Development
Tuition Reimbursement/Scholarships for full-time employees
As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
So much more!
Key Responsibilities: Provides excellent customer service completing the registration process for patients. Confirms patient demographic information, verification of benefits, scheduling and coordinating post discharge care for patients, collection of copays or payments, balancing of accounts, and general data entry. Preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.
Qualifications:
Education: High school diploma or equivalent
Certification: BLS certification through American Heart Association or American Red Cross
Experience: Minimum of 1 yr of experience working in a customer services position and/or office setting
Work Requirements: Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift; able to use business office equipment/computer. Expected duties have, but not routine exposure to bloodborne pathogens.
About Us: Kingman Regional Medical Center (KRMC) is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,900 employees, 270 physicians/allied health professionals, and 150 volunteers. KRMC is recognized as an innovator in rural healthcare and teaching hospital. We provide a full continuum of highly technical and specialized medical services to meet the healthcare needs of our community. Year after year the Leapfrog Group has awarded KRMC an "A" Grade for Patient Safety. KRMC has been recognized by Becker's 2025 list as one of the "Top 100 Greatest Community Hospitals" for our dedication to clinical excellence. We strive to provide a culture of safety, integrity, teamwork, accountability, respect and appreciation through recognition, career growth, and employee celebrations throughout the year for all of our staff. Kingman Regional Medical Center is a great place to work. Come join our team!
Kingman Healthcare, Inc. does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
$28k-34k yearly est. Auto-Apply 2d ago
Customer Service Rep(09203) - 4508 S Hwy 95 #I
Domino's Franchise
Patient service representative job in Fort Mohave, AZ
ABOUT THE JOB
Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride.
Why work for us:
• Schedule - We offer flexible scheduling & opportunities for overtime
• Perks - Discounts on menu items, safe work environment, & opportunities for growth
• Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week)
What we're looking for in our Store Team Members:
• Demonstrates ability to maintain food and team member safety
• Excellent customer service skills
• Ability to operate store technology
• Ability to assist with store operations
Qualifications
Minimum job requirements:
• Must be 16 years of age or older
Additional Information
At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
$29k-38k yearly est. 4d ago
Customer Service Rep(07683) - 2150 S Hwy 95
Domino's Pizza 4.3
Patient service representative job in Bullhead City, AZ
Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: * Schedule - We offer flexible scheduling & opportunities for overtime
* Perks - Discounts on menu items, safe work environment, & opportunities for growth
* Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week)
What we're looking for in our Store Team Members:
* Demonstrates ability to maintain food and team member safety
* Excellent customer service skills
* Ability to operate store technology
* Ability to assist with store operations
Qualifications
Minimum job requirements:
* Must be 16 years of age or older
Additional Information
At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we "Put our People First" by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the "Power of Possible" to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
$22k-30k yearly est. 5d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Kingman, AZ?
The average patient service representative in Kingman, AZ earns between $26,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Kingman, AZ
$31,000
What are the biggest employers of Patient Service Representatives in Kingman, AZ?
The biggest employers of Patient Service Representatives in Kingman, AZ are: