Patient service representative jobs in La Crosse, WI - 126 jobs

Job Description The Jason Banitt - Farmers Insurance Agency in Winona seeks a full-time Customer Service and Sales Representative (CSSR). This position offers the opportunity for growth within the agency along with paid training. Hours are generally 8-5 M-F. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Responsibilities Answering phones and assisting walk-in customers Review renewal business and identify appropriate follow-up action based on degree of change Cross-sell/up-sell products to existing customers Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions take Solicit, sell, and negotiate new business policies Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations based on customers' need General customer service duties as presented Performs other duties as assigned Requirements Solid background in customer service skills Outstanding written and verbal communication skills Strong organizational skills with attention to detail Outgoing personality and excellent phone etiquette Insurance industry experience preferred but not required Must pass the state of Minnesota insurance licensing exams (if not presently licensed) Proficient in operating personal computers and performing routine calculations Experience with Microsoft Office applications Adhere to company and agency policies and guidelines

**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The Registration Representative is responsible for the accurate check-in/admissions/registration of incoming patients in the hospital or ED setting. These activities may involve in-person, phone, or virtual registrations. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, obtaining patient signatures and providing required forms or letters, acting as an ambassador; assisting patients with self-registration, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. May assist patients with hospital presumptive eligibility or Medicaid applications. In person registration requires the ability to physically walk to patients' location throughout the emergency department and/or hospital. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. **Qualifications** High School Diploma or GED and 2+ years of relevant experience required OR Bachelor's degree required Ability to read and communicate effectively. Basic computer/keyboarding skills, intermediate mathematic competency. Good written and verbal communication skills. Knowledge of proper phone etiquette and phone handling skills. Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Incumbents must have the ability to interact on a professional level with individuals from diverse backgrounds and maintain working knowledge of systems and processes related to patient registration and scheduling activities. Experience in using an Epic RC/EMR system is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred. ****This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.** _During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps._ **Exemption Status** Nonexempt **Compensation Detail** $20.92 -$27.18/ hour **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** This is a full-time position within Patient Access - Emergency Department Registration scheduled during PM hours. **Weekend Schedule** This position participates in an every-other weekend rotation. **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Ronnie Bartz **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Job Description Harrison Gray Search has partnered with one of the largest independent agencies in Wisconsin, who is searching for a Customer Service Representative for the front desk in their La Crosse office. The Customer Service Representative will ideally have personal and/or commercial lines experience. The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain the agency management system with current information. Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience. Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Hands-on Training Mon-Fri Schedule Retirement Plan Evenings Off Requirements Required Knowledge and Skills Excellent verbal and written communication skills Strong analytical thinking and organizational skills Ability to interact professionally and effectively with customers and team members Proficient computer skills including the ability to document and access information Ability to follow existing processes, procedures, and verbal instruction Ability to manage multiple priorities, accurately, efficiently, and independently Attention to detail and ability to complete tasks with a high degree of accuracy License and Certification Requirements Valid WI driver's license and acceptable driving history Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin Responsibilities Production Support Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers Prepares proposals and renewal summaries Maintains agency management system with up-to-date and accurate data Administers processing and suspense of new business, renewals, cancellations, and endorsement requests Prepares certificates, binders, surety bonds and general correspondence Completes MVR requests and trucking certificates according to scheduled rotation Administers change requests and endorsements Answers incoming phone calls, greets and assists agency visitors Acts as primary and/or secondary back-up to front desk receptionist, if applicable Administrative Organizes tasks and resources to complete work and meet deadlines according to established procedures Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards Responds to incoming phone calls and emails promptly and effectively Performs basic office functions including emailing, filing, scanning, copying, and faxing Customer Service Delivers exceptional customer service with a goal of exceeding customer expectations with every interaction Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers Answers customer questions and resolves complaints in a timely and efficient manner Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors

Job Description Spectrum Insurance Group is searching for a Customer Service Representative for the front desk in our La Crosse office. The Customer Service Representative will have personal and/or commercial lines experience. The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain our agency management system with current information. Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience. Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Retirement Plan Evenings Off Responsibilities Production Support Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers Prepares proposals and renewal summaries Maintains agency management system with up-to-date and accurate data Administers processing and suspense of new business, renewals, cancellations, and endorsement requests Prepares certificates, binders, surety bonds and general correspondence Completes MVR requests and trucking certificates according to scheduled rotation Administers change requests and endorsements Answers incoming phone calls, greets and assists agency visitors Acts as primary and/or secondary back-up to front desk receptionist, if applicable Administrative Organizes tasks and resources to complete work and meet deadlines according to established procedures Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards Responds to incoming phone calls and emails promptly and effectively Performs basic office functions including emailing, filing, scanning, copying, and faxing Customer Service Delivers exceptional customer service according to Spectrums Customer Service Standards with a goal of exceeding customer expectations with every interaction Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers Answers customer questions and resolves complaints in a timely and efficient manner Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors Requirements Required Knowledge and Skills Excellent verbal and written communication skills Strong analytical thinking and organizational skills Ability to interact professionally and effectively with customers and team members Proficient computer skills including the ability to document and access information Ability to follow existing processes, procedures, and verbal instruction Ability to manage multiple priorities, accurately, efficiently, and independently Attention to detail and ability to complete tasks with a high degree of accuracy License and Certification Requirements Valid WI drivers license and acceptable driving history Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin

The Registration Representative is responsible for the accurate check-in/admissions/registration of incoming patients in the hospital or ED setting. These activities may involve in-person, phone, or virtual registrations. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, obtaining patient signatures and providing required forms or letters, acting as an ambassador; assisting patients with self-registration, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. May assist patients with hospital presumptive eligibility or Medicaid applications. In person registration requires the ability to physically walk to patients' location throughout the emergency department and/or hospital. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. High School Diploma or GED and 2+ years of relevant experience required OR Bachelor's degree required Ability to read and communicate effectively. Basic computer/keyboarding skills, intermediate mathematic competency. Good written and verbal communication skills. Knowledge of proper phone etiquette and phone handling skills. Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Incumbents must have the ability to interact on a professional level with individuals from diverse backgrounds and maintain working knowledge of systems and processes related to patient registration and scheduling activities. Experience in using an Epic RC/EMR system is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred. **This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Reggie Rabb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened its doors in July 2016, and were proud to be approaching our 9-year anniversary. Over the years, we've built a team-first culture rooted in support, growth, and genuine care for our customers and one another. We believe in rewarding hard work, which is why we offer paid life and disability insurance policies, and after your first full year, youll enjoy 20 days of PTO to recharge and enjoy life outside the office. If you're looking for a positive, purpose-driven workplace where your contributions truly matter, wed love to connect. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Kurt Pfaff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job Description Scheduler DEPARTMENT: Logistics REPORTS TO: Planning & Purchasing Manager Ensure that company objectives are achieved and that all production deadlines are met. Multitask and provide quick responses to production problems. Shift resources so that employees and materials are used as effectively as possible. ESSENTIAL FUNCTIONS: Thoroughly understand and adhere to the department goals, objectives, and strategy Establish and maintain credibility throughout the organization as an effective developer of solutions Present and maintain positive morale amongst employees Plan, schedule, and monitor movement of materials through production cycles Open and allocate work orders using the Materials Requirement Planning System Create and maintain production schedules Use workers and resources in the most effective manner Provide quick responses to production issues Identify problems and help improve processes Use software to generate reports and schedules Ensure that company deadlines are met Review lead times and safety stock values Assist the Master Scheduler and Production Manager in scheduling production to optimize production QUALIFICATIONS: Flexible, energetic, forward-thinking, and creative with high moral and ethical standards High analytical ability, good judgment, and strong operational focus Well organized and self-directed Able to relate to people at all levels of the organization in a positive fashion Must possess the ability to collaborate across functional lines and work effectively in a team environment Excellent verbal and written communication skills; working knowledge of computer applications Demonstrated ability to handle and prioritize multiple tasks in a fast pace environment Proficiency with computers and Google Applications Ability to create and understand reports in order to make production decisions Ability to work accurately with numbers and details A desire to promote the success of the organization and production staff Knowledge of Manufacturing scheduling systems Minimum 2 to 3 years of Scheduling experience or equivalent At Least 3 years of related work experience in a manufacturing facility Must be self-directed and possess strong organizational and decision-making skills Must possess strong organizational and communication skills, both written and verbal WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: Work is performed in an office environment with occasional exposure to a production environment. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, or crawl. the employee may occasionally lift and/or move up to 20 pounds. Must comply with safety equipment standards: safety glasses, hearing protection, and safety toe shoes when present on the production floor. Occasional overnight travel may be required.

Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. Scheduled Weekly Hours: 36 Are you a compassionate and customer-focused individual looking to be part of a team that is committed to delivering outstanding patient care? Look no further! Gundersen Health System is seeking a Patient Services Specialist to join our growing and thriving organization! The Patient Services Specialist provides superior face-to-face customer service in greeting and assisting patients, family, visitors and internal customers. They perform an important role in facilitating the patient experience by promoting a patient and family centered atmosphere throughout the check in/out process. Apply now and embark on a rewarding career where you can truly make a difference! What's Available: 0.9 FTE, 72 hours every two weeks Shift: Monday-Friday rotating hours between 6:30am - 6:00pm, occasional Saturday from 6:45am - 12:00pm. Holiday rotation if needed What you will get: Starting pay of $17.54/hour + more for experience! Shift, weekend, and holiday differentials Support to grow in your career with access to our Career Development Center and Tuition Investment Program Top-rated retirement plan and healthcare benefits Departmental leadership that supports you as you do your best work. Work/Life balance to love what you do and where you live. What you need: High School Diploma or equivalency 6 months experience in an office setting requiring customer service responsibilities Strong customer service, interpersonal, and technical/computer skills Friendly personality and passion for connecting with/helping people Emplify Health is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities. If you need assistance with any portion of the application or have questions about the position, please contact ********************************** or call ************. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future. Equal Opportunity Employer

Patient Service Coordinator Department: Operations Reports To: Chief Operations Officer Status: Non-Exempt Number of Positions: 1 Hours: 40 hours per week Scenic Bluffs Community Health Centers is expanding to the La Crosse area and we are looking to bring on a Patient Service Coordinator to work at our new location. Summary This individual will greet, register, direct and schedule patients and visitors, as well as collect financial and demographic information to process patient payments and maintain patient confidentiality. This individual will also act as a liaison between the patients and staff. Individuals in this position must have excellent communication skills in order to serve as this vital link between the providers, other clinical staff, various departments, locations, organizations, and the patient. Duties & Responsibilities * Greet, update patient demographics, and assist patients in person in a prompt and courteous manner. * Assist patients in completing necessary registration forms and maintain forms in an appropriate manner * Answer telephone, screen calls, takes messages and provide information. * Respond to routine request for information from patients and visitors. * Electronically schedule appointments for patients. * Identify existing appointments and interpret electronic dental records to identify future appointment needs. * Prescreen pending dental appointment schedule. Identify patients who may need additional information or communications such as medication lists or pre-medications. Verify valid prior authorization or payment due if needed. * Assist patients with making follow up appointments to the Health Center or with referrals to other providers or specialists as directed by clinicians. * Schedule prior authorization appointments as directed. * Actively recall patients who have failed appointments, and adjust multi appointments as needed. * Make patient appointments according to dental scheduling guidelines or accept cancellations using scheduling system; notify staff of the cancellation or same day appointment per policies. * Review charges with patients and explain Health Center financial policies * Accept, record patient payments and provide necessary receipts * Understand Scenic Bluffs' Healthy Neighbor Plan, Forward Health and private insurance benefits. * Maintain work area and lobby in a neat and orderly manner * Support mail, supply, and interoffice paperwork delivery between sites * Assist with various site photocopying and correspondence needs * Manage daily deposits * Report to work as scheduled * Promote the mission, vision and values of the organization in all interactions * Other duties as assigned Qualifications The individual must respect the confidentiality of patient information while performing job duties and to establish and maintain effective working relationships with patients, employees and public. The individual must be highly organized and have strong initiative and problem-solving skills, in addition to having a basic knowledge of accounting and customer services functions of an office Education and/or Experience A High School Diploma with six months to one year related experience and/or training; or equivalent combination of education and experience.

Our client, a leader in the sports equipment industry, is seeking a Temp Customer Service Rep to join their team. As a Temp Customer Service Rep, you will be part of the Sales Operations department supporting the Warranty Supervisor. The ideal candidate will have excellent communication skills, strong attention to detail, and a high level of professionalism which will align successfully in the organization. **Job Title:** Temp Customer Service Rep **Location:** Caledonia, MN **Pay Range: $19/hour** **What's the Job?** + Communicate with end consumers regarding warranty claims via phone and email. + Provide answers to general and technical product questions with a focus on bat warranties. + Update consumer emails regarding return statuses and ensure timely order shipping. + Process new return labels and check return statuses for customers. + Coordinate with the warehouse team to expedite and prioritize orders as needed. **What's Needed?** + Bachelor's degree or comparable work experience. + Minimum 2 years of prior customer service experience preferred. + Strong verbal communication skills and professionalism in customer interactions. + Excellent organizational skills with strong attention to detail. + Proficiency in Microsoft Office software and JD Edwards. **What's in it for me?** + Opportunity to work in a dynamic and supportive team environment. + Gain valuable experience in customer service within the sports equipment industry. + Enhance your communication and organizational skills. + Be part of a company that values professionalism and customer satisfaction. + Potential for career advancement based on performance. **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

Business Unit: LTL **What you'll need to succeed as a Customer Service Representative at XPO** Minimum qualifications: + 2 years of customer service experience + Strong computer, typing and 10-key skills + Experience with Microsoft Office + Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: + Transportationexperience + Excellent verbal and written communication skills **About the Customer Service Representative job** Pay, benefits and more: + Pay starts at $21.46 + FAC Shift + Full health insurance benefits on day one + Life and disability insurance + Earn up to 13 days PTO your first year + 9 paid company holidays + 401(k) option with company match + Education assistance What you'll do on a typical day: + Bill shipments according to applicable tariffs and pricing agreements + Recognize and resolve documentation errors + Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions + Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing + Process over, short and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: + Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery **About XPO** XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statementhere (********************************************************************* .

At Houston Methodist, the Senior Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. Responsibilities include performing more complex processes related to scheduling or other department related protocols and serving as a role model and mentor to less experienced staff. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. Other duties include providing general operations assistance and/or patient service tasks specific to the scope of the department. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION * High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) EXPERIENCE * Five years of experience to include three years experience in a related role within healthcare LICENSES AND CERTIFICATIONS Required * SKILLS AND ABILITIES * Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles * Strong customer service, phone and scheduling skills * Basic computer skills in word processing applications and ability to utilize software systems such as the electronic medical record * Knowledge of basic medical terminology * Ability to analyze and solve problems * Working knowledge of revenue cycle components and insurance requirements for reimbursement ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS * Contributes to a positive work environment and to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. * Performs patient check in/check out functions. Obtains and inputs accurate scheduling and registration data to initiate financial clearance activities as needed. Performs more complex processes related to scheduling or other clinic related protocols. * Coordinates patient flow as directed with consistency, timeliness, and expert skill while meeting appropriate priority standards. Provides appropriate notification of issues that may result in service delays or denials. Handles add-ons, reschedules, and cancellations appropriately and as per department protocol. * Functions as a role model and mentor for less experienced staff and serves as the next level resolution source for problems. SERVICE ESSENTIAL FUNCTIONS * Uses excellent communication skills (verbal, non-verbal, written) to facilitate providing the highest quality service during every patient, physician, guest, employee, or other encounter. Responds promptly to requests by staff, patients, physicians, and other members of the patient care team. Recognizes and responds appropriately to urgent/emergent situations per protocols. * Contributes to patient, employee and physician satisfaction as well as effective revenue cycle process. * Generates reports and assists with department correspondence. Provides other administrative assistance as directed. QUALITY/SAFETY ESSENTIAL FUNCTIONS * Serves as a liaison for the patient, medical staff, and third parties. Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient, and service areas regarding action taken and resolution. * Enters patient and operational data into various database systems with a high level of thoroughness, accuracy and timeliness. * Ensures patient information is conveyed to others appropriately while complying with patient confidentiality and HIPAA regulations. May assist clinical staff as per scope of the treatment center. FINANCE ESSENTIAL FUNCTIONS * Accurately records information when performing functions such as charge entry, registration, scheduling, insurance verification/coordination, or obtaining authorizations or referrals to ensure financial objectives are met. Conducts front end revenue cycle duties as directed. Educates patients and others regarding billing processes and potential financial responsibilities as necessary. * Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members. * Uses department resources/equipment/supplies properly and efficiently. Participates in inventory management by taking action to ensure supply levels are adequate. GROWTH/INNOVATION ESSENTIAL FUNCTIONS * Displays initiative to improve job functions; offers suggestions to streamline process for efficient patient flow and other quality or service matters. * Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE * Uniform: No * Scrubs: No * Business professional: Yes * Other (department approved): No ON-CALLNote that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. * On Call* No TRAVELTravel specifications may vary by department * May require travel within the Houston Metropolitan area No * May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist Specialty Physician Group is an integral part of Houston Methodist's overall strategy to become one of the nation's leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment. APPLY Join Our Talent Network Featured Jobs * Infection Preventionist Location: Houston Methodist Hospital, Houston, TX FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Must possess one of the following: ◦ Bachelor and/or Master's degree in Nursing, Medical Technology, Microbiology, or Public Health ◦ Bachelor's degree in another related field with previous infection control experience and CIC certification EXPERIENCE Two years of experience in an acute care or … * Infection Preventionist Location: Houston Methodist Hospital, Houston, TX FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Must possess one of the following: ◦ Bachelor and/or Master's degree in Nursing, Medical Technology, Microbiology, or Public Health ◦ Bachelor's degree in another related field with previous infection control experience and CIC certification EXPERIENCE Two years of experience in an acute care or … * Hospitalist - Houston Methodist TMC Location: Houston Methodist Specialty Physician Group, Houston, TX TMHPO Physician HOUSTON METHODIST EXPERIENCE EXPECTATIONS PATIENT AGE GROUP(S) AND POPULATION(S) SERVED PeoplePercent_7 SERVICE ESSENTIAL FUNCTIONS QUALITY/SAFETY ESSENTIAL FUNCTIONS FINANCE ESSENTIAL FUNCTIONS GROWTH/INNOVATION ESSENTIAL FUNCTIONS OTHER RESPONSIBILITIES PS JOB EXPORT - DO NOT DELETE WORK EXPERIENCE EDUCATION LICENSES AND CERTIFICATIONS - REQUIRED LICENSES AND CERTIFICATIONS - REQUIRED - ADDITIONAL DETAILS … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … Houston Methodist Hospital named the No. 1 hospital in Texas for the 14th year by U.S. News & World Report It is that time of year when I have the privilege of sharing our U.S. News & World Report results. For 2025-26, Houston Methodist Hospital has again been recognized as an Honor Roll hospital, marking our ninth year overall and our seventh year in a row on the list. Houston … Houston Methodist Ranked #3 on Forbes America's Best Large Employers 2025 Houston Methodist is honored to announce that we have been ranked #3 on Forbes' America's Best Large Employers 2025 list, making us the top-ranked healthcare organization in the nation. This marks the sixth year we have received this prestigious recognition, a testament to our unwavering commitment to fostering a workplace … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>

We are seeking a motivated and detail-oriented Customer Service Representative to support our Energy Division. This role will also provide backup assistance to the Feed Division and handle other administrative duties as needed. Key Responsibilities: Serve as the primary point of contact for Energy Division customers, ensuring exceptional service and timely responses. Assist with scheduling, billing, and account management for energy services. Provide backup support for Feed Division customer service and administrative tasks. Perform general office duties as requested by management. Opportunity to work during grain harvest for additional overtime. Qualifications Strong communication and organizational skills. Ability to multitask and prioritize in a fast-paced environment. Proficiency with basic computer applications (Microsoft Office). Previous customer service experience preferred; agriculture or energy industry experience a plus.

Job Description Join the Black River Health Team! We have an immediate opening for a Patient Access Representative! This position is primarily based at Krohn Clinic, with potential assignments across our organization. Don't miss out on this opportunity! The patient access representative is responsible for helping patients gain access to care in our organization. The representative receives incoming telephone calls, customers, and guests promptly, courteously, and professionally, and accurately records data. The position available is: Full-time, 80 hours per pay period, benefited. Day Shift M-F Essential Duties Include: Welcomes, assists, and directs all people on arrival to the organization. Registers all patients according to the organization's policy, explains financial requirements to the patients or responsible parties, and collects copays as required. Collects and verifies all patient demographic, insurance eligibility, and financial responsibility, and enters them into the EMR. Educates patient on financial responsibilities, identifies self-pay patients and provides them with potential solutions. Identifies and collects all patient balances with supporting tools and payment plans. Completes pre-registration process. Makes appointment reminder phone calls, schedules patient appointments, and manages provider and visiting specialist schedules as appropriate. Utilizes communication and office equipment efficiently and appropriately. Promptly and professionally answers telephone calls. Routes the calls appropriately, offering voice mail, paging, or redirection of calls as needed. Phones or pages employees to meet visitors and directs visitors to appropriate waiting areas. Educational Qualifications: High School Diploma or General Education Degree (GED) required One year of related training or experience Certification in Patient Access by NAHAM or HFMA preferred Proficiently uses a computer, phone, and various types of office equipment Excellent oral and written communication skills Your future starts here. At Black River Health, we're proud to be recognized among the Top 100 Best Places to Work in Healthcare. Guided by our mission- Outstanding and comprehensive healthcare for you and your family, delivered locally with compassion-we invite you to bring your expertise and leadership to our team. Apply today and take the next step in your career-don't wait. "Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."

Job Title: End Consumer Warranty CSR Department: Sales Operations Reports to: Warranty Supervisor FLSA Status: Non-Exempt Communicates with end consumer on warranty claims via phone and email. Ensures end consumer returns are handled in a professional manner primarily focusing on bat warranties for all brands. Easton, Rawlings, Miken and Worth Duties & Responsibilities: * Answers general and technical product questions for end consumers on the various end consumer queues with an emphasis on bat warranties * Answers questions and troubleshoots customer service issues, such as backorders and shipping issues. * Updates consumer emails regarding returns status • Ensures orders are shipped on a timely basis based on the request date, and tracks shipments, as necessary * Process new return labels and check returns status for customers; reroute packages as needed. * Coordinates team in monitoring the back-order report, contact customer as required * Provides detailed shipping updates to customer. * Communicate with Warehouse personnel one expediting and prioritizing orders as needed. * Analyzes Product availability for customers, suggests product substitutions * Provides customers updates on status of Bat Repair * Assist with SN order entry as required. Knowledge, Skills and Abilities: * Bachelor's degree; or comparable work experience * Excellent alpha and numeric data entry skills * Strong verbal communication skills * High level of professionalism and positive people-interface skills. Specifically, with end consumers * Excellent organizational skills with strong attention to detail * Strong JDE skills is required * Solid Skills in Microsoft Office software, (Word, Excel, Power Point) • Proficient with JD Edwards * Minimum 2 years prior customer service experience preferred. LANGUAGE SKILLS Ability to read and interpret documents such as reports and correspondence. Strong ability to speak effectively before customers or employees of organizations. Must have proven excellent written presentation and verbal communication skills. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic math and algebra. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, walk and use hands regularly. The employee is frequently required to reach with hands and arms. The employee is regularly required to stand and walk. The employee will occasionally lift and/or move objects weighing 30 - 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision. Employee will be required to hear telephone. Working Conditions: General office working conditions. Safety Hazards: Minimal This job description does not list all the duties of the job. Position may be required to perform other duties as needed.

Join the Black River Health Team! We have an immediate opening for a Patient Access Representative! This position is primarily based at Krohn Clinic, with potential assignments across our organization. Don't miss out on this opportunity! The patient access representative is responsible for helping patients gain access to care in our organization. The representative receives incoming telephone calls, customers, and guests promptly, courteously, and professionally, and accurately records data. The position available is: Full-time, 80 hours per pay period, benefited. Day Shift M-F Essential Duties Include: Welcomes, assists, and directs all people on arrival to the organization. Registers all patients according to the organization's policy, explains financial requirements to the patients or responsible parties, and collects copays as required. Collects and verifies all patient demographic, insurance eligibility, and financial responsibility, and enters them into the EMR. Educates patient on financial responsibilities, identifies self-pay patients and provides them with potential solutions. Identifies and collects all patient balances with supporting tools and payment plans. Completes pre-registration process. Makes appointment reminder phone calls, schedules patient appointments, and manages provider and visiting specialist schedules as appropriate. Utilizes communication and office equipment efficiently and appropriately. Promptly and professionally answers telephone calls. Routes the calls appropriately, offering voice mail, paging, or redirection of calls as needed. Phones or pages employees to meet visitors and directs visitors to appropriate waiting areas. Educational Qualifications: High School Diploma or General Education Degree (GED) required One year of related training or experience Certification in Patient Access by NAHAM or HFMA preferred Proficiently uses a computer, phone, and various types of office equipment Excellent oral and written communication skills Your future starts here. At Black River Health, we're proud to be recognized among the Top 100 Best Places to Work in Healthcare. Guided by our mission-Outstanding and comprehensive healthcare for you and your family, delivered locally with compassion-we invite you to bring your expertise and leadership to our team. Apply today and take the next step in your career-don't wait. "Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."

The Customer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations. Pay: $18/hour Shift: 7am - 3:30pm (Monday-Friday) Benefits: * 15 days of paid time off * Competitive medical, dental, and vision plan options * Health Savings Account with employer match option * Paid Parental Leave * 401(k) with an employer match up to 4% * Supplemental health plans through Aflac * Employer paid basic life insurance * Employee paid short-term disability option * Employer-paid long-term disability * Mental health support through Employee Assistance Program * 7 paid holidays annually Key Responsibilities: * Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web. * Communicate clearly and concisely with on-the-road employees to give instructions and assistance. * Answer incoming and make outgoing customer telephone calls. * Receive and resolve, within established guidelines, customer questions and concerns. * Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales. * Track customer information and concerns and enter data into database. * Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment. * Maintain new account files. * Work with supervisors to ensure that all missed stops and special pick ups are completed daily. * Provide timely and accurate information regarding missed stops or other customer concerns. * Generate call-in work orders for drivers * Download, distribute and answer all customer inquiries received via email. * Take web request and process payments by phone. * Process customer payments via internet and take cash payment's as needed. * Enter new subscription residential accounts into system. * Run credit checks on new customers. * Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled. * Key all new/cancelled accounts into Tower system and verify in system. * Scan all contracts into system and maintain records of them. * Assist in completing the Affirmative Action log for all applicants. * Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners. * Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors. * Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. * May provide back up assistance for Office Coordinator. * Perform other duties and responsibilities as required or requested by management. Requirements: * High School Diploma or GED. * One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: * Ability to implement solutions to general and specific customer concerns. * Ability to work in fast-paced environment, meet time deadlines and perform under pressure. * Possess good organizational skills and record keeping skills. * Possess ability to speak and communicate effectively with customers and employees both verbally and in writing. * Proficient in Microsoft Outlook, Microsoft Word and Excel. * Good problem solving ability. * Excellent data entry skills. Physical/Mental Demands: * Ability to stand, sit, walk, use hands and fingers, talk and hear. * Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions: * Work in indoor office environment 95% of the time. * Noise level is usually moderate. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact ******************************* This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.