Patient service representative jobs in Lansing, MI

Job Description Our Healthcare partner in Jackson needs a full-time Patient Service Representative to add to their team! 1st Shift: 8:00 AM - 5:00 PM | Monday - Friday Starting wage is $15/hour Full-time, temporary to permanent positions in Jackson, MI. Essential Duties for the Patient Service Representative: Greets patients in a welcoming professional manner, utilizing excellent customer service skills at all times. Data entry Distributes forms to patients with necessary explanation and collects forms from patients ensuring proper completion. Accepts and processes all payments (both current and previous balance due) and balances all payments collected daily to ensure all money is accounted for and completes the end-of-day process to balance the electronic cash drawer. Maintains cash box during each shift to ensure all cash-box money is accounted for. Schedules patient appointments. Schedules any STAT tests ordered by the provider. Consistently and accurately utilizes department scheduling guidelines. Complete daily model of care steps (i.e. robust reminder calls, raking the schedule, etc.). Participates in patient outreach. Other activities that assist with the coordination of patient care, i.e. verbal review of patient instructions, orders, referrals, treatment plan estimate, and prior authorizations as well as necessary follow-up to complete these requests. Conforms with and abides by all regulations, policies, work practices, and instructions. Provides administrative support to clinical staff. Requirements for the Patient Service Representative: Minimum of High School Diploma Previous medical office experience preferred Knowledge of medical insurance rules preferred Experience using an electronic medical record preferred Ability to work effectively and independently within their work area, staying on task. Demonstrates understanding and appreciation for diversity for CFH patients and CFH employees. Routine testing/training on various job-related skills and competencies. Excellent communication skills, both written and verbal. Ability to communicate in a friendly, helpful manner with all patients and co-workers. Excellent computer skills. Pushing patients in wheelchairs. Apply now or call us at (517) 787-6150 for more information!

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Are you a compassionate and driven individual who is passionate about improving patient outcomes and delivering exceptional care? If so, we want you to join our team at Peak Performance Physical Therapy as a Patient Care Coordinator. As a Patient Care Coordinator, you will have the opportunity to work closely with patients, their families, and healthcare professionals to ensure that every aspect of their care is managed efficiently and with the utmost compassion. Key Responsibilities: Coordinate patient care and manage appointments Act as the primary point of contact for patients and their families Ensure that all patient needs are met and that their healthcare journey is managed efficiently and compassionately Maintain accurate patient records and update them as necessary Monitor patient satisfaction and make improvements to the care delivery process as needed Qualifications: Minimum of 3 years of experience in healthcare administration, patient care coordination, or related field Strong communication and organizational skills Ability to work effectively in a team environment and lead by example Knowledge of HIPAA regulations and ability to maintain confidentiality of patient information At Peak Performance Physical Therapy, we are committed to creating a positive and uplifting work environment that supports the growth and development of our team members. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development. Join us in our mission to provide exceptional patient care and make a difference in the lives of our patients and their families. If you are passionate about improving patient outcomes and delivering compassionate care, we want to hear from you! Apply today to join our team as a Patient Care Coordinator and be part of a team that is dedicated to making a positive impact in the world.

casual/flex position, can pick up hours as needed. will support the emergency center, outpatient and surgery areas. Current shifts need is coverage for days, afternoons and midnights throughout the week. Required to pick up at least 1 weekend per month and 8 hours every 2 weeks. Please note: casual positions do not qualify for healthcare benefits. Job Summary As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve. Essential Functions * Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments. * Performs clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. Responsible for identifying and reminding patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution. * Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out: schedules follow-up appointments or confirms future appointments. * Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/HER scanning. * Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Qualifications Required * High School Diploma or equivalent * 1 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience. Preferred * Vocational/Technical One year certificate from college or technical school (based on Corewell Health entity and department). About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance, pet insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status Primary Location SITE - Greenville Hospital - 615 S Bower - Greenville Department Name Admitting And Registration - Greenville Employment Type Part time Shift Variable (United States of America) Weekly Scheduled Hours 4 Hours of Work Rotating Days Worked Variable Weekend Frequency Variable weekends CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

Job Description Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections. Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. Skills: Required Skills & Experience: One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting. Strong computer skills and working knowledge of Microsoft Office products. Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff. Must be willing to be on your feet for long periods and able to instruct others. Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions. Preferred Skills & Experience: EPIC training/experience. Insurance payor systems experience. ICD-10 medical terminology experience. Education: Required Education: High School Diploma. Preferred Education: N/A Required Certification & Licensure: N/A Preferred Certification & Licensure: N/A

Are you tired of working long hours? Does your current position grant opportunity for work life balance? Are you offered opportunity for growth? At Pinnacle GI Partners we do! We believe that our success starts with the happiness and satisfaction of our employees. If you are not happy on your current path or are simply looking to make a career change, Pinnacle GI Partners may be your next adventure. We are seeking Full-time Patient Care Coordinators for our East Lansing office. If you have the relevant medical office experience, we want to hear from you. Apply today and let's be partners in success! Primary duties and responsibilities Schedules GI procedures to be performed in a facility Manages and reviews providers' schedules Follows procedure for notifications of changes in the schedule such as cancellation and rescheduling Schedules Radiology and misc. testing for the dept. Establishes and follows tracking for testing scheduled Communicates effectively and professionally with patients, visitors, physicians, and co-workers. Providing prep answers for any procedures and or testing Comforts patients by anticipating patients' anxieties; answering patients' questions Qualifications Completion of High School or a GED program 1-3 years of customer service experience in a medical setting Patient appointment or procedure scheduling experience Must demonstrate a high competency level with general computer applications and functions The ability to multi-task and manage multiple priorities Must successfully pass a background check and a drug screening What we offer: A professional work environment where you can learn, enhance your skills and grow into new opportunities. Competitive pay rates Paid time off Paid holidays with bonus paid floating holidays Medical, Dental, Vision, Life & Disability benefits 401k retirement plan with company match We are a proud Equal Employment Opportunity Employer. Pinnacle GI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about our Providers and our company please visit ********************************** About Us Pinnacle GI Partners is a family of gastroenterology practices. We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals.

FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Hours: Monday - Friday 11AM - 7:30PM and healthcare setting, up to date immunizations are required. We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Burcham Hills is an upscale senior living retirement community located in the backyard of Michigan State University in East Lansing, MI. We currently have vacancy for a Care Coordinator to work a Full Time or Per Diem schedule. In this position a Care Coordinator will be responsible for providing and direct the day-to-day responsibilities of the assigned area as they relate to overall resident quality care. Perform resident observations and follow up, screenings and assessments, and supervision of care delivery. Oversee and supervise assigned staff. in addition to but not limited to the following duties: Oversee resident care services including following through with all care needs of the residents. Ensure overall compliance with medication passes, documentation, service plans, Resident Rights, HIPAA, Infection Control policies, etc. Assist in maintaining a cohesive caregiving team by coordinating the tasks and assignments assigned to Caregivers and Med Tech's, Ensure a safe work environment. Report abuse or other non-compliance immediately and appropriately. Ensure that open lines of communication are maintained with residents, family members, or other responsible parties regarding the care needs of the residents. Ensure that diagnostic tests and other monitoring activities are performed as ordered by the residents physicians. Provide resident care and administer medications as needed. Communicate immediately with relevant care team members and physicians regarding any noticeable changes in the residents. Ensure proper documentation of records and updated resident paperwork in order to comply with Home for the Aged rules. Respond to resident emergency needs in accordance with incident protocol guidelines. Make appropriate recommendations to the Resident Center Director of Nursing and other community departments regarding resident change in condition and/or placement. Ensure compliance with written policies and procedures that govern day-to-day functions of care giving services. If you like to smile, enjoy providing exceptional hospitality, and want to work in a fun and rewarding environment where you are positively affecting the lives of seniors, we want to hear from you! Qualifications: One (1) year clinical experience in an acute care, long term care, assisted living community or other related health care setting. Prefer supervisory experience in health care or a long-term care facility with skilled and support staff. Knowledge of dementia, particularly Alzheimer s type is helpful. Ability to work extended or flexible hours, as necessary. Ability to read, write, speak and comprehend written and oral instructions in English. Willingness to handle difficult situations involving residents. You must be able to work independently as well as a part of a highly productive team. PERKS OUTSIDE OF THE PAYCHECK: Senior advocacy Rewarding hospitality driven environment Growth opportunities Diverse culture Open door atmosphere Option to be paid daily Discounted employee meals Free parking Employee Assistance Program to all employees Eligible for benefits as of the 31st day of employment if Full Time Employee recognition programs Beautiful, resort-like campus on 38 acres Join an exceptional team! Many roles at Burcham Hills may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment. Drug-free workplace. EEO & E-verify employer. #sponsor

The Patient Service Representative is responsible for maintaining the front office and representing the practice with professionalism. This position requires multi-tasking effortlessly, prioritizing efficiently, handling patient requests, placing outbound calls to patients, and handling all administrative tasks with a positive attitude (to include patient check-in, check-out, receiving payments, and answering telephones). Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greets patients in a warm, welcoming, and professional manner. Always utilizes excellent customer service skills. Enters and verifies all demographic information into the electronic medical record system. Enters, scans, and verifies (via electronic verification system) all insurance information into electronic medical records. Distributes forms to patients with necessary explanation and assistance. Collects forms from patients ensuring proper completion. Collects co-payments and past due balances. Ensures all money is accounted for by completing the end of day process to balance both the electronic and physical cash drawer. Maintains cash box during each shift to ensure all cash-box money is accounted for. Schedules patient appointments by consistently and accurately utilizing department scheduling guidelines. Checks in-basket daily and completes pending tasks. Completes robust reminder calls daily. Assists with waitlist. Assists with administrative duties (faxing, copying, mail, reports, etc.) Follows proper process for STAT tests ordered by provider. Other activities that assist with coordination of patient care (verbally review patient instructions, orders, labs, referrals) as well as necessary follow-up to complete these requests. Completes department-specific projects, such as patient tracking and follow-up. Conforms with and abides by all regulations, policies, work practices and instructions. Education/Training/Experience: Minimum of High School diploma (or equivalent). Previous medical office experience preferred Job Knowledge, Skills & Abilities: Ability to work effectively both independently and in a team environment. Excellent communication skills, both written and verbal. Excellent computer skills. Excellent customer service skills. Strong organizational skills and attention to detail. Ability to prioritize and manage time effectively. Stress management. Ability to maintain strict standards of confidentiality regarding patient information. Benefits: Medical, Dental, & Vision Insurance Flexible Spending Account (FSA) Employee Assistance Program (EAP) Short- & Long-Term Disability Life Insurance 403(b) Retirement Plan with a 3% employer match after just one year. Public Service Loan Forgiveness (PSLF) Program Continuing Education Generous Paid Time Off 9 Paid Holidays + 1 Personal Holiday Perfect Attendance Bonus for Hourly Staff Center for Family Health is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Job DescriptionOur client is looking for a Patient Registration Representative in Grand Blanc for an initial 6-month contract with the likeliness of an extension/direct conversion. We are only interested in candidates who would like to stay long-term. Hourly Pay Rate: $19.46 **Possible shifts:** 12-hour shift, 3-days a week; every other weekend 8- hour shift, Monday - Friday with every other weekend ***Shift times available:*** 12-8p/2p-10p 6am - 630pm 6pm - 630am. Job Summary: Under general supervision, follow standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections.Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.Requirements: Prefer candidates that have experience with using medical terminology HS Diploma One year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting. Strong computer skills and working knowledge of Microsoft Office products. Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff. Must be willing to be on your feet for long periods and able to instruct others. Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions. Preferred Skills: EPIC training/experience. Insurance payor systems experience. ICD-10 medical terminology experience. Apply today!! #IND1#zr

Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Schedule: M-F 8-5pm, No Weekends or Holidays What you will be doing * Greet and check in patients in a friendly, courteous, and professional manner. * Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs. * Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration. * Prepares paperwork for patient visits. * Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution. * Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes. * Acts as a liaison between patients, guests, back office staff and providers. * Reconciles cash against daily charge and cash reports. * Schedule and confirm patient appointments as needed. * Create, distribute, and file new patient charts/medical records. * Perform clerical tasks such as copying, sorting, scanning, and faxing. * Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc. * Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies * Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook. * Perform any other duties as assigned What you know Required * High school diploma or GED * Strong verbal and written communication skills Desire * Telephone operator or high call volume experience * Entry Level What you will receive * Competitive wages * Robust benefit package including medical, dental, life and disability (short- and long-term) insurance * Generous paid time off (PTO) program * Seven (7) company paid holidays * 401(k) retirement plan with company match * An organization focused on People, Passion, Purpose and Progress * Inspirational culture About Midwest Vision Partners Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels. Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.

Job DescriptionPolicy Billing Representative - Lansing, MI Pay: $17.00/HR Schedule: Flexible hours between 8:00 AM and 6:00 PM Do you have a strong background in billing or finance and a passion for customer service? Join our team as a Policy Billing Representative and contribute to a collaborative, detail-driven environment that values your expertise. Key Responsibilities: Handle billing inquiries from agents and policyholders, including invoices, payments, and account activity. Review, process, and approve policy cancellations, reinstatements, and payment arrangements following state regulations and guidelines. Reconcile accounts to troubleshoot discrepancies and provide accurate account histories. Interpret and analyze premium billing data to resolve complex issues. Process pay-by-phone transactions to expedite posting and ensure accuracy. Approve and manage pay plan changes and manual billing exceptions. Communicate professionally through correspondence, resolving customer complaints and inquiries. Coordinate payment adjustments and allocations for accurate financial records. Perform high-level account reconciliations across various billing platforms. Collaborate with internal teams on audits, upgrades, and special projects. Qualifications: Education: High school diploma or GED required; Associate's degree in Accounting, Finance, Business, or related field preferred. Experience: 2+ years of customer service experience in billing, finance, or insurance, or Bachelor's degree with at least 1 year of related experience. Skills: Strong customer service skills, both written and verbal. Experience with multi-line phone systems. Proficiency in Microsoft Excel and financial systems. Analytical and problem-solving skills with attention to detail. Ability to manage priorities in a fast-paced environment. Why Join Us? Pay: Competitive at $17.00 per hour. Schedule: Flexible work hours between 8:00 AM and 6:00 PM. Growth Opportunities: Build your career in a supportive, professional workplace. Apply today or give us a call at ************** to learn more. Make an immediate impact by providing exceptional service and expertise in billing operations! Job Type: Full-time Pay: $17.00 per hour Expected hours: 40 per week

Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties "under one roof" Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None! Job Summary: Our meticulous and empathetic Patient Access Representative works in our Multi-Specialty facility to help provide patient care second to none!. The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access Representative is cross-trained in all clinical administrative processes, therefore the Patient Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The Patient Access Representative is required to maintain patient confidentiality at all times. Top candidates for this role demonstrate superior customer service skills focusing on patient/customer satisfaction. Benefits for our Full Time Team Members: * Comprehensive health, dental, and vision insurance coverage * Paid time off, including vacation, holidays, and sick leave * 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute * Short & Long Disability, and Life Term insurance, complementary of Full Time Employment * Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc. Duties: * Greets and interacts with patients in a friendly and polite manner * Provides solutions for customers; troubleshoots as needed * Perform data entry through Electronic Medical Record system. * Maintain medical records and patient confidentiality * Perform insurance verification as needed and directed * Answer phone calls in a friendly and helpful manner * Register patients and schedule appointments as directed * Ability to multitask and move between responsibilities in fluid manner * Adheres to departments standards and PolicyStat policies * Other duties as assigned Qualifications: * Able to provide eligibility for employment for any U.S. employer * High school diploma or general education degree (GED) required * Associate's or Bachelor's Degree in Business or related field desired * 6 months of relevant customer service experience preferred * Previous experience performing insurance verification is a plus * Ability to maintain a high level of confidentiality and professionalism at all times * Detailed oriented, conscientious and committed to precision in work results * Ability to relate to and work effectively with a wonderfully diverse populace * Exceptional phone and interpersonal skills * Proficiency with computers, preferably strong typing and desktop navigational skills * Ability to multitask and move between responsibilities in fluid manner * Ability to independently problem solve * Great data entry skills * Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards * Friendly, empathetic & respectful * Reliable in work results, timeliness & attendance * Able to work in a fast-paced, and stressful environment while maintaining positive energy * Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance * Committed to contributing to a positive environment, even in rapidly changing circumstances * Is aware of standards and performs in accordance with them Insight is an equal opportunity employer and values workplace diversity!

Interviews incoming patients to secure accurate and complete demographic and insurance information and authorization for admission/registration and efficient and effective billing. Participate in quality assessment and continuous quality improvement activities. Comply with all appropriate safety and infection control standards. Perform all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.Works under the supervision of a departmental director or designee who assigns and reviews work for conformance with established procedures and standards. Acts as a lead worker to lower level clerical employees. High school graduate and/or GED equivalent. One (1) year of experience in responsible office work. Knowledge of third-party insurance eligibility and benefit structures, managed care requirements for treatment authorization, and the methods of obtaining treatment authorization preferred. Knowledge of ICD-9/10 and CPT-4 code assignments preferred. Knowledge of medical terminology and procedures preferred. Knowledge of office practices and procedures. Ability to accurately type at 30 words per minute. Ability to write legibly. Ability to make rapid and accurate arithmetic calculations and tabulations. Ability to maintain simple clerical records and to prepare reports from such records. Ability to follow oral and written instruction. Ability to deal with patients, physicians, and hospital/medical center personnel in a tactful, courteous, and professional manner. Interviews incoming patients or appropriate individuals in person or over the phone to obtain demographic data and accurate health insurance information to verify existing insurance coverage or establish insurance coverage on-line via third party payer websites with emphasis on verifying the primary care physician data in a courteous and customer-focused manner. Perform point of service collection on insurance co-pays and deductible and pre-payment arrangements as needed. Schedules patients for outpatient services as needed. Refers patients to insurance services as needed to establish pre-payment arrangements and if necessary, for evaluation to determine if there is any other available insurance coverage other than Medicaid that can be established for the patient. Verifies eligibility for insurance identified during registration utilizing telephone, computer, and other available methods. Verifies appropriateness of referrals presented by patients during registration. Requests/enters appropriate referrals and authorizations as needed into registration system. Validate authorizations or referrals by phone or via websites to ensure authorizations and referrals are accurate and complete. Obtain signatures on waivers if the patient chooses to receive services without an authorization or referral present. Obtain signatures for all required documents during the registration/ admission process such as consent to treat, Notice of Privacy Practice, Important Message from Medicare, etc. as needed. Educates patients related to managed care and primary care physician issues and identifies potential problems to appropriate staff. Selects preliminary ICD-9/10 and CPT-4 codes for patients. Enters codes into appropriate computer systems or paperwork. Receives and reviews for accuracy patient registration information from patients, physicians, and/or other ancillary units affiliated with the Medical Center. Contacts physicians to ascertain patient information. Answers inquiries regarding patient status. Documents, copies, and or scans confirming documentation such as insurance cards, identification cards, referrals, or authorization information presented at time of registration. Confers with patients, physicians, clinics, ancillary departments to expedite pre-registration of scheduled patients. Notifies appropriate officials as necessary in event of patient death. Obtains necessary releases and receipts from relatives and funeral homes. Releases deceased patient remains to funeral homes and/or Gift of Life representatives after all paperwork has been reviewed/approved by a Patient Access Representative or management. Type forms or enters data on forms as needed for registration and billing purposes. Escort patients and delivers various paperwork to their appropriate destinations. Operates other standard office equipment such as computers, photocopiers, calculators, printers, and other peripheral devices. Utilizes internal and external (third party) embedded or standalone verification tools. Accesses computer/information systems for retrieval and input of information. Demonstrates effective judgment and ability to understand, react competently to, and treat (if appropriate) unique needs of patient age groups served. Work assigned work queues to ensure timely billing and to maintain established account receivable targets. Performs other related duties as required/assigned. Utilizes new improvements and/or technologies that relate to job assignment.

Under the direction of Program Supervisor or Senior Secretary; with training from the Billing Supervisor, performs high level clerical work involving computer work, answering the phone, scheduling patients, word processing, data entry, verifying insurance, authorizations of services, coverage for the classification, and other clerical duties; the work involves the exercise of judgment, the ability to read, write and follow oral and/or written instructions. Must possess a clear understanding of all medical insurances, CPT, ICD-9-CM and HCPCS codes. May be required to take minutes of meetings; performs related work as required. MINIMUM REQUIREMENTS: High school graduation or equivalent AND a total of twenty (20) college and /or vocational credit hours that included a minimum of 4 credit hours in computer classes, 4 credit hours in a medical billing class and 12 hours in health administration, medical assistant administration, RHIT or CPC programs. OR High school graduation or equivalent AND five (5) years of experience as a medical clerk or directly related field, with computer and data entry skills. ADDITIONAL REQUIREMENTS: Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation. Veterans must submit Form DD214 to determine eligibility for Veterans' Preference Interested applicants must clearly show they meet the minimum qualifications. Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position. BARGAINING UNIT: AFSCME FLSA STATUS: NON-EXEMPT

Beacon Health System is hiring a Full-time day shift Medical Receptionist for our Family & Internal Medicine Department in Battle Creek, MI. Be a Beacon. Make a Difference. At Beacon Health System, every role contributes to a healthier, stronger community. Whether you're supporting care behind the scenes or leading essential services, your work helps advance our mission: to deliver outstanding care, inspire health, and connect with heart. * Medical, Dental, & Vision Insurance through Cigna * Life Insurance * 403(b) Matching Retirement Fund * Competitive Paid Time Off (PTO) * Shift Differentials * Employee Assistance Program (EAP) * Tuition and Certification Reimbursement * Clinical Ladder Program * Local and National Discounts * Beacon Academy Educational Courses * Gym Membership Discount About Beacon Kalamazoo Beacon Kalamazoo provides 24/7 emergency care and a Level II Trauma Center. We deliver care for serious life-threatening injuries/illnesses, and your everyday health needs, including labor and delivery. We offer specialty care for heart/vascular disease, lung and sleep disorders, mental health conditions, and women's health. We offer a wide range of outpatient services, including diagnostic imaging, lab tests, respiratory therapy and rehabilitation therapy services. What You'll Do As an Internal Medicine Medical Receptionist, you will report to the Practice Manager and work under the direction of the Clinical Supervisor, Office Supervisor, and/or Office Coordinator. Under general supervision and according to established policies and procedures, you will perform various reception, clerical, and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports. Medical Receptionist Job Responsibilities * Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. * Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. * Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. * Provides general office and clerical support to assigned area. What You Bring As a Medical Receptionist, you will bring a high level of knowledge and competency in performing nursing support procedures. Your advanced analytical skills are necessary to solve complex problems and make decisions related to patient care. You demonstrate the interpersonal skills necessary to establish and maintain effective working relationships with staff, patients, visitors, physicians and others. You demonstrate the ability to communicate, both verbally and in writing, in a clear and concise manner. Required Qualifications * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. * Required professional licensure/certification can be used in lieu of education or experience, if applicable. The Beacon Way At Beacon Health System, our approach to care goes beyond clinical excellence because it's built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives. We call this commitment The Beacon Way-a six-point operating system that empowers every team member to lead with purpose, communicate clearly, cultivate talent, embrace performance improvement, leverage innovation, and build greatness through accountability. Whether at the bedside or behind the scenes, everyone at Beacon plays a role in moving health forward.

Job Description in Milford, MI (not remote) Job Title: Hospice Biller Job Status: Full Time At CorsoCare we offer: Employee First Benefits: • Competitive compensation, including Medical (BCBS), Dental, Vision and an HSA • Continued Growth and Education from training, supportive leadership, and collaboration • Generous PTO/Holiday (20 days first year) • Tuition Reimbursement up to $2500 per year • Pet Insurance Employee First Culture - YOU BELONG, YOU MATTER! • What makes you different, makes us great • You are part of a team • Your unique experiences and perspectives inspire others • A 1440 Culture - one that strives to use all 1440 minutes in each day to create the absolute best experiences with every person, in every interaction Position Summary: The Hospice Biller under the direction of the Administrator, is a high-level clerical position. This position requires the ability to understand CMS rules related to the hospice program as it relates to tracking multiple identifiers. This position may be requested to coordinate activities between agency clinical managers, intake coordinator, office manager, scheduling, QA, and inside/outside resources. Supervises and serves as a reference to Scheduling, Medical Records, and Office Personnel Coordinator. This position will ensure our organizational quality goals are met, and the Agency remains compliant with all relative regulations, policies, and procedures. Required Experience Hospice Biller: High school graduate or GED; Some post-secondary coursework strongly preferred. Minimum of two (2) years of experience in a hospice setting. Knowledge of Medicare, Medicaid, and third-party reimbursement requirements. Information system knowledge in the areas of electronic data entry and report generation. Knowledge of Microsoft Outlook 365, Microsoft Teams, Microsoft Work/Excel, faxing, scanning, professional phone etiquette, and uploading documentation into EMR system. Demonstrates organizational skills, detail orientation, flexibility, and ability to work with minimal supervision. Demonstrates excellent verbal and written communication skills. Ability to maintain attention and accuracy while attending to multiple tasks simultaneously. Ability to read and interpret documents, such as policy and procedures manuals, clinical documentation, and physician orders. Ability to speak effectively before groups of customers or employees of the organization. Compliant with accepted professional standards and practices. Consistently maintains a positive attitude which promotes team and optimal performance. Responsibility for Hospice Billing Leads and serves as a reference to Scheduling, Medical Records, and Office Personnel Coordinator Verifies that all required patient information is present prior to preparing claims. Submits NOE (Notice of Election) and timely billing of all patient accounts including Medicare, Medicaid, third party payors. Achieve maximum reimbursement for services provided. Serves as a resource person to all Hospice employees. Knowledgeable of intermediary billing policies and requirements. Promptly follows up with each denial claim. Submits required documentation for each denied claim within established time frame. Assists Administrator with investigation of received invoices for timely payments and ensures submission of invoice to Account Payables. Performs Admission and Discharge HIS (Hospice Item Set) submissions. Supervise, maintain, and report on scheduling, medical records, site level payroll, and personal files. Conducts appropriate audits. Attend all appropriate meetings to provide reports and information requested regarding billing, scheduling, and medical records. Maintains confidential patient communications and records in accordance with privacy and security standards of the Health Insurance Portability and Accountability Act (HIPAA). Adheres to agency standards, policies, procedures, and applicable federal and state laws. Report cases of possible abuse, neglect, fraud, noncompliance, and exploitation to the Compliance Officer, Administrator or Designee immediately. Participate in the Agency's Emergency Preparedness and Emergency Preparedness Communications plans and helps coordinate Clinician communication when the Plan is activated. Perform administrative staff duties such as answer phones, emails, faxing/scanning, and customer communications. Must be available to routinely work staggered shifts with the possibility of some evening, early morning, weekend, or holiday coverage if needed. Compliant with all applicable laws, regulatory requirements, standards of practice, CHAP accreditation standards, and policies and procedures. Runs reports and provides information to clinical managers about issues regarding their patients. Work toward continual improvement of the overall Agency. Maintains OSHA and Infection control per policy. Performs assigned administrative services. General Working Conditions: This position entails sitting for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Ability to wear Personal Protective Equipment (PPE). We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits. If you love serving others, and are looking for an opportunity to thrive, CSIG holdings and our businesses is your destination. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer #CORRE

Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments. **Essential Functions** + Utilize multiple systems to perform all scheduling functions as needed. + Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance + Providing patients with preparation and location information. + Correctly collecting and inputting patient data into the system. + Validating patient insurance and explaining benefits as needed. + Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties. + Acting as a mentor for new hires as needed. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned. **Skills** + Customer Service Etiquette + Basic Medical Insurance Knowledge + Intermediate Computer Operating Knowledge + Multi-Channel Phone Experience + 30+ WPM Typing Speed + Active Listening + Reading Comprehension + Critical Thinking + Active Learning + Complex Problem Solving **Physical Requirements:** **Qualifications** + High school diploma or equivalent OR (4) years of revenue cycle experience. + Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience. "Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings." The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington **Physical Requirements** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.81 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager