Patient service representative jobs in Lincoln, NE - 285 jobs

One of our clients in the Insurance Industry is looking for Insurance Client Services Representatives to work hybrid in Omaha, Nebraska, San Antonio, Texas, and Pittston, Pennsylvania. As a Client Services Representative, you will be responsible for delivering industry-leading service by ensuring the timely and accurate entry of all inbound leads. Answering inbound calls, you'll be speaking with traditional agents and brokers to assist in them providing product options for their end clients. This role requires strong multitasking abilities, consistent dependability, and a collaborative mindset. You'll work closely with team members in a fast-paced environment, maintaining high service standards while contributing to a supportive and team-focused culture. This position can pay anywhere between $19/hr and $21/hr dependent on previous licensing. Exact compensation may vary based on several factors, including skills, experience, and education. Required Skills & Experience · Bachelor's or Associates degree in Business Administration or related field · Or will take Post Secondary Credits with 2+ years of customer service experience · Customer Service Experience · Excellent verbal and written communication skills · Organizational skills and attention to detail · Excellent time management skills with a proven ability to multitask Nice to Have Skills & Experience · Current commercial P&C license (property and casualty) - Allows for higher compensation · Experience working in the auto insurance agency · Previous experience working in the insurance industry · Bilingual with any other language

Hours: Monday - Friday 8:00am-5pm Pay: Up to $21 hourly, D.O.E Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

4334 S. 67th Street, Omaha, Nebraska 68117 United States of America Why Oatey? Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, Oatey Canada, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo. At Oatey, we're doing big things - and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares - about you, our customers and our world. Ready to make an impact in a place where you matter? - Position Summary Support warehouse replenishment orders (WRO) process by maintaining weekly schedule. Maintain proper inventory levels while assisting with customer/DC alignment changes. Communicate planning needs with corporate planning team to ensure critical items are produced timely. Position Responsibilities Review ackorders in the host system to ensure customer orders are filled timely. Cross-dock product through the pick process to expedite product to the customer daily as needed. Move aged orders among distribution centers when necessary to reduce back-order lead time to the customer. Coordinate DC to DC warehouse replenishment orders. Ensure timely order processing and fill requirements are met to support remote facilities. Coordinate carrier appointments. Maintain/review weekly demand requests while making changes to the WRO schedule to reduce transportation and handling costs. Manage VMI (Vendor Managed Inventory) for participating customers to evaluate inventory levels and align inventory strategies with customer requirements. Utilize the VMI software to release weekly PO's on customers' behalf. Review rep warehouses inventory to ensure safety stock requirements are met and backorders are minimized. Make changes to the system forecast and stock level to maintain a high fill rate. Review stock requirements at distribution centers and coordinate direct ship activities whenever possible from an Oatey production facility to the DC or rep warehouse to increase efficiencies and reduce increased transportation costs. Communicate with corporate product planners to assist with any product fill opportunities to minimize the backorders and maintain a high DC fill rate. Utilize reporting to evaluate and recommend forecast and safety stock levels for finished goods inventory. Responsible for updating customer specific scorecards and communicating areas of failure to appropriate associates. Other duties as assigned. Knowledge and Experience Good communication skills, English fluency, both verbal and written. Three plus (3+) years' experience with knowledge of warehousing operations and distribution systems. PC Computer proficiency: Word, Excel, Access, PowerPoint, WMS (Warehouse Management System). Demonstrated ability to manage multiple priorities and generate results in a deadline-driven, fast-paced environment. Ability to present information in front of others. Ability to work with all levels of employees. Education and Certification High School Diploma or GED required, four (4) year degree preferred. Oatey Total Rewards Generous paid time off programs and paid company holidays to support flexibility and work-life balance Annual Discretionary Cash Profit Sharing Immediate eligibility and vesting in 401(k), including 100% company match, up to 5% of eligible compensation Market leading health insurance including medical, dental, vision, and life insurance offerings for associates and qualified dependents Significant company contribution to Health Savings Account with a High Deductible Health Plan (HDHP) Short-Term and Long-Term Disability income protection coverage at no cost to associates Paid Maternity and Paid Parental Leave Tuition reimbursement A strong set of complementary resources to support associate well-being, including resource groups, EAP, and dedicated mental health support. Equal Opportunity Employer The Oatey family of companies are an equal opportunity employer committed to Diversity, Equity, and Inclusion. We recruit, employ, promote, and offer competitive pay for all jobs without regard to race, color, creed, religion, sex, age, national origin, disability, sexual orientation, or any other characteristic protected by law.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 5ARVOblnsw

Schedules Available: 6p-12a every Friday, with on call from 12a-6a - 6hr 5p-10p, 2x a week, including every 3rd weekend - 10hrs 6a-6p, 2x a week, including every 3rd weekend - 24hrs 6p-6a 2x a week, including every 3rd weekend - 24hrs 7a-7:30p, 2x a week, including every 3rd weekend - 24hrs 7p-7:30a, 2x a week, including every 3rd weekend - 24hrs Hiring Bonus: 20hrs+ up to $500 At Children's Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the state's only full-service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families-from primary and specialty care to behavioral health services and everything in between. Dedicated to a People First culture, we foster an environment with joy, belonging, wellbeing, learning and growth. Turn your passion into purpose and make a difference where it matters most. A Brief Overview The Patient Access Specialist plays a vital role in managing patient flow by completing full registrations, conducting check-ins and check-outs, coordinating point-of-care scheduling, and assisting patients in enrolling in Children's Nebraska digital platforms by providing guidance and technical support as needed. This role serves multiple areas, including the Emergency Department (ED), Inpatient units, Radiology, and various other departments. The Patient Access Specialist ensures a smooth and efficient patient experience, contributing to streamlined operations and high levels of patient satisfaction. Essential Functions Patient Registration Perform full patient registrations in the hospital's electronic health record (EHR) system, including verifying and updating demographic information, determining guardianship and guarantor responsibilities, and securing all insurance information. Ensure accurate and complete registration documents are obtained, meeting hospital and regulatory standards. Collect necessary patient co-pays and other payment information as applicable. Manage additional registration tasks, such as handling In Basket messages and work queues (WQs). Check-In and Check-Out Conduct patient check-ins and check-outs, providing patients with necessary information regarding their appointments, procedures, or admissions. Confirm appointment details, direct patients to appropriate waiting areas, and provide discharge instructions upon check-out. Answer patient questions regarding hospital services, registration processes, and estimated wait times, ensuring a welcoming and informative environment. Point-of-Care Scheduling Handle point-of-care scheduling for follow-up appointments, procedures, or additional services as directed by healthcare providers. Coordinate closely with clinical teams to manage real-time scheduling needs in high-demand areas like the ED, Inpatient units, and Radiology. Provide patients with appointment details and instructions for future visits, ensuring that scheduling aligns with their treatment plans. Customer Service Adhere to Children's Nebraska customer service standards. Ensure a positive and professional demeanor during all patient interactions, resolving scheduling inquiries promptly and courteously. Respond to patient questions regarding available appointment times, provider availability, and service locations, and facilitate follow-up as needed. Departmental Collaboration Act as a liaison between clinical departments, the ED, and Radiology to support patient flow and minimize delays. Collaborate with clinical and administrative staff to optimize check-in, check-out, and scheduling processes, contributing to a seamless patient experience. Assist in managing walk-in patients, coordinating with relevant departments to accommodate immediate care needs. Compliance and Documentation Maintain confidentiality of patient information and adhere to HIPAA and hospital policies regarding data security and patient privacy. Document all registration, check-in, check-out, and scheduling information accurately in the EHR, ensuring records are current and accessible to relevant team members. Education Qualifications High School Diploma or GED equivalent Preferred Experience Qualifications Customer service experience Preferred and Experience in patient registration, healthcare administration, or a similar role within a hospital or clinical setting preferred. Preferred Skills and Abilities Strong customer service and interpersonal skills, with a focus on patient-centered care. Ability to multitask and stay organized in a fast-paced, high-pressure environment. Detail-oriented, with a commitment to accuracy in documentation and patient information. Effective communication skills for interacting with patients, families, and healthcare teams. Licenses and Certifications Primarily on-site in patient-facing areas, such as the ED, Inpatient departments, Radiology, and walk-in clinics. Variable shifts including evenings, weekends, and holidays as needed, especially for ED and Inpatient coverage. Casual positions will be required to be on call. Staff may be asked to take on call for areas that are open 24/7 Bilingual skills preferred; candidates must pass a bilingual proficiency test to qualify for bilingual pay. Preferred Children's is an equal opportunity employer, embracing and valuing the unique strengths and differences of people. We cultivate an inclusive environment of respect and trust where we all belong. We do not discriminate based on race, ethnicity, age, gender identity, religion, disability, veteran status, or any other protected characteristic.

We are looking to hire a Patient Care Coordinator/Front Desk Receptionist who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! Lincoln Pediatric Dentistry has four locations: North, Southeast, East, and Yankee Hill. WHO WE ARE: Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle - compassion. We show compassion to our patients, their families and to each other. Visit our Website: ************************************** WHO WE ARE LOOKING FOR: Proven experience in a customer service or administrative role, preferably in a healthcare setting. Strong communication and interpersonal skills Knowledge of dental terminology, procedures, and insurance processes is beneficial. Ability to multitask, stay organized, and work in a fast-paced environment. RESPONSIBILITIES: Greet and welcome patients in a friendly and professional manner. Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions. Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements. Coordinate and manage the dental appointment calendar to optimize the daily schedule. Verify and update patient insurance information. Collect and process payments for services rendered. Provide patients with information on treatment costs, insurance coverage, and payment options. Collaborate with dental staff to coordinate patient care and address any scheduling conflicts. Maintain a clean and organized reception area. Address patient concerns and complaints professionally and promptly. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages. Lincoln Pediatric Dentistry participates in E-Verify.

Job DescriptionWe are looking to hire a Patient Care Coordinator/Front Desk Receptionist who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! Lincoln Pediatric Dentistry has four locations: North, Southeast, East, and Yankee Hill. WHO WE ARE: Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle - compassion. We show compassion to our patients, their families and to each other. Visit our Website: ************************************** WHO WE ARE LOOKING FOR: Proven experience in a customer service or administrative role, preferably in a healthcare setting. Strong communication and interpersonal skills Knowledge of dental terminology, procedures, and insurance processes is beneficial. Ability to multitask, stay organized, and work in a fast-paced environment. RESPONSIBILITIES: Greet and welcome patients in a friendly and professional manner. Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions. Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements. Coordinate and manage the dental appointment calendar to optimize the daily schedule. Verify and update patient insurance information. Collect and process payments for services rendered. Provide patients with information on treatment costs, insurance coverage, and payment options. Collaborate with dental staff to coordinate patient care and address any scheduling conflicts. Maintain a clean and organized reception area. Address patient concerns and complaints professionally and promptly. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages. Lincoln Pediatric Dentistry participates in E-Verify.

The Insurance Verification and Authorization Specialist is responsible for verifying patient insurance and benefits and obtaining prior authorization for scheduled medical services and hospital admissions following payer specific guidelines. Responsible for ensuring urgent/emergent cases are worked within one business day of admission and all elective cases worked prior to date of service. PRINCIPAL JOB FUNCTIONS: * *Commits to the mission, vision, beliefs and consistently demonstrates our core values. * *Serves as work resource and liaison to hospital departments, physician offices, and patients for pre-service authorizations or financial responsibility questions. * *Adheres to federal regulations regarding Advance Directives, COBRA, Medicare, Corporate Compliance, Joint Commission, OSHA and HIPAA; reports safety and customer concerns. * Maintains productivity and quality standards as defined through the organizational and departmental goals and objectives. * *Verifies third party insurance coverage from daily admissions and scheduling databases; including contacting ordering physician's office for missing insurance and procedure information and updates appropriate software systems. * Facilitates authorization process with offices and providers. * Serves as work resource and liaison to hospital departments, physicians' offices, and patients for pre-service authorization or financial responsibility questions. * *Ensures that pre-certification and/or authorization and referral requirements have been completed by placing phone calls to insurance companies, physician offices, patients, and utilizing web based applications and/or internet resources; obtains clinical information from physician offices and/or Bryan system; contacts Health Information Management to obtain CPT and/or ICD-9 codes. * Submits patients supporting medical records and necessary information to payer authorization representatives for prior authorizations via fax, phone or online portals. * *Notifies Care Management when eligibility and/or benefits are complete on applicable admissions; notifies CM about Medicare Dental Carries patients. * Accurately and completely documents all actions taken regarding the prior authorization process including the authorization numbers, authorized dates and other applicable information in the applicable computer systems. * Maintains accurate payer website information and logins to ensure the most current information is obtained for the necessary authorization requirements. * Provides effective communication, proactively and in response, to patients/family members, team members, physicians and other healthcare providers while maintaining confidentiality. * *Supports the financial goals of Bryan Medical Center by communicating with patients and their insurance companies to obtain pertinent information about procedure reimbursements and patient responsibilities. * *Explains notice of non-coverage or offers to re-schedule elective tests and procedures, when patient's pre-authorization is not obtained; notifies patient and physician of outcome. * Communicates with Patient Financial Services regarding denials and appeals/reconsideration letters received from payers. * Performs other related projects and duties as assigned. (Essential Job functions are marked with an asterisk "*". Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of training and development principles and practices. * Knowledge of patient accounting operations, registration and standard intake techniques. * Knowledge of third party payer requirements, credit and collection practices. * Knowledge of credit payment practices and procedures. * Knowledge of medical terminology. * Knowledge of ICD 10/CPT coding preferred. * Knowledge of federal regulations including COBRA, Advance Directives, Medicare, Medicaid, Joint Commission, OSHA and HIPAA as they relate to hospital intake and payment for services. * Knowledge of computer hardware equipment and software applications relevant to work functions. * Knowledge of customer service philosophies and practices. * Skill in the operation of a standard keyboard including 10-key pad. * Ability to prioritize work demands and work with minimal supervision. * Ability to communicate effectively both verbally and in writing. * Ability to maintain confidentiality relevant to sensitive information. * Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteer and ancillary departments including diverse patient populations. * Ability to maintain regular and punctual attendance. EDUCATION AND EXPERIENCE: High school diploma or equivalency required. Associates degree preferred. Certified Medical Assistant or Licensed Practical Nurse preferred. Minimum of one (1) year of relevant work experience (i.e. hospital billing, coding or prior pre-authorization experience) preferred. Must be 19 years of age to witness legal consents. PHYSICAL REQUIREMENTS: (DOT) - Characterized as medium work requiring exertion of 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or a greater than negligible up to 10 pounds of force constantly to move objects.

Job DescriptionLooking for Front Desk Opener! responsible for opening the Club. Shift would start at 6:00 pm and club closes at 11:00 pm. - Getting the Club straightened up for the next day - Checking in Members - Answering Phones - Collecting Payments - Keeping Towels in Motion - Building relationship with Members

Emergency Admission Registrar - As Needed (PRN) Department: Emergency Reports to: Director, Emergency Join Our Award-Winning Team! York General is seeking a PRN Emergency Admission Registrar to support our Emergency Department. If you have a passion for customer service and thrive in fast-paced environments, this is the perfect opportunity to make a meaningful impact. Why Join York General? Service-Oriented - Be the first point of contact, offering comfort and support to patients in critical moments. Best Place to Work - Recognized by Modern Healthcare for 11 consecutive years! Growth & Support - Work in a collaborative setting where your contributions truly matter. What You'll Do: Process emergency admissions with accuracy and efficiency. Obtain medical records and assist with documentation as needed. Work alongside RNs and paramedics to support patient care under RN supervision. What You Bring: High school diploma or equivalent. Strong computer, written, and verbal communication skills. Attention to detail and ability to multitask in a high-energy environment. A commitment to delivering outstanding customer service. Perks & Benefits: Competitive pay with shift differentials. Supportive and team-oriented workplace culture. Opportunity to gain hands-on experience in a dynamic healthcare setting. If you're ready to make a difference in emergency care, apply today!

The Patient Access Representative is the first contact with patients of Charles Drew HealthCenter and is expected to provide superior level customer services and registration and intake services to patients and staff in a positive supportive manner. The Patient Access Representative is a highly motivated professional that works cooperatively with others to achieve productivity standards and exceptional customer service. Understand and commit to quality healthcare and excellence in customer service including confidentiality. POSITION DUTIES & RESPONSIBILITIES Greet and direct patients and visitors in a prompt and courteous manner. Inform patients of financial responsibility, what to bring, and payment methods. Collects and records co-payment from patients: completes accurate documentation of transactions, reconciles daily deposits to receipts. In accordance with health center standards and guidelines, schedule medical appointments for patients using the practice management software. Maintain thorough understanding and knowledge of our healthcare services and programs in order to answer questions and direct calls appropriately. Conduct accurate fee assessment to determine payor source and eligibility for private insurance, Medicaid, Medicare, or special grants. Follow standard process and procedures for administering sliding fee scale for self-pay patients Provide convenient appointment times and locations and manage patient expectations by providing service and center-specific guidelines and instructions for health center visits. Meet and maintain daily, weekly and monthly performance goals in respect to creating appointments and rescheduling appointments Maintain confidentiality and exercise sensitivity and a nonjudgmental manner in dealing with sexuality and sensitive client issues. Educate clients about services, and fees. Utilize and master a variety of information technology systems in support of all aspects of client appointment processing, including the practice management system, NextGen. Ensure clients are advised of follow up needs per alert notes in NextGen and EMR. Refer patients to other internal providers for services (Dental, Behavior Health, Nutrition and WIC). Maintain and adhere to all Joint Commission, OSHA, HIPAA and CDHC policies and guidelines. Audit daily scheduled appointments (Sliding fees, interpreter, transportation, duplicate charts). Communicate effectively and thoughtfully to patients from diverse backgrounds Reconcile and batch out daily deposits. POSITION REQUIREMENTS * Education: High School Diploma or GED equivalent required * Licensure: None * Experience: 1- 3 years customer service experience required. Previous registration and intake experience in a primary health care setting strongly preferred. * Expertise: Strong communication skills; strong customer service skills strong organizational skills; knowledge in NextGen; ability to handle multiple work independently; knowledge of medical terminology is preferred. * Language: English * Hours of Work: 40 hour work week, varies Monday-Friday, 8am-7pm; evenings and weekends, as required * Travel: Local, intrastate, and interstate travel, as required * Exposure: The exposure characteristics described here are representative of those an employee encounters while performing the essential functions of this position. While performing the essential functions of this job, the employee occasionally is exposed to fumes or airborne particles and toxic or caustic chemicals. Additionally, the employee may be occasionally exposed to blood borne and other hazardous chemicals. Finally, the noise level in the work environment can occasionally be quite loud. In all cases personal protective equipment will be provided to the employee in combination with adequate ventilation and other engineering controls to minimize the risk of exposure or other hazardous occurrence. * Physical: Reasonable accommodation may be made to enable individuals with special challenges to perform these essential functions.

NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Serves as a patient advocate and resource through the scheduling, pre-registration, registration, admitting/discharge and authorization process. Greets, screens and checks in patients, families vendors and visitors in a professional manner while working to exceed customer service expectations. Pre-registers current and prospective patients which includes: performing verification of demographic and insurance eligibility/benefit information, identifying and communicating out of pocket liability, providing cost estimations as well as attempting to collect in advance or at time of service as well as making referrals to Patient Financial Counselor for self-pay or inability to pay.Availabile Shifts: Medical Office Building 2- 14080 Boys Town Hospital Road: Monday-Friday 7:30a-4:30p Medical Office Building 2- 14080 Boys Town Hospital Road: Monday-Friday 7:15a-4:15p Medical Office Building 2- 14080 Boys Town Hospital Road: Monday-Friday 8:15a-5:15p Lakeside Clinic- 16929 Frances St: Monday-Friday 8:15a-5:15p MAJOR RESPONSIBILITIES & DUTIES: Provides excellent customer service to any individuals presenting for clinic care, surgery, admissions or in need of direction by being able to assist any who present to their Access location with their admitting, registration/check-in, collections or other needs as identified. Maintains excellent communication and positive rapport with all points of contact which include internal and external entities, documenting pertinent discussions and details of correspondence in all applicable systems to provide tracking and point of reference. Responsible for obtaining and communicating accurate benefit information and eligibility, pre-determination/pre-authorization as well as detailed benefit and patient liabilities per insurance company requirements and established time frames, i.e. online vs. telephone to ensure credible coverage and benefits are in place. Follows established protocols and procedures for verification and collection of pertinent demographics. Communicates with Medical Unit Manager or Director to determine bed assignment and resource availability at time of admission if not performed in advance of patient presentation. Communicates arrival of surgical patients following registration or admission providing transport assistance as needed to pertinent care unit. Monitors patient care waiting areas, being situationally aware of setting to ensure a clean, safe and comfortable environment for anyone presenting to BTNRH. Processes incoming calls both internal and externally to aid in services which may include but are not limited to: scheduling, pre-registration, processing nurse call information, pharmacy refills and referral requests, physician and/or staff paging needs, financial counseling queries, admission/discharge notifications as well as vetting special requests and questions as needed. Assists in coordinating and scheduling interpretive services as identified needed. Responsible for opening and closing of clinic/admission locations ensuring security systems are utilized as directed. Works to collect co-payment and payment on account at time of service and is responsible for preparing daily bank deposits at appropriate intervals, carefully following payment and cash controls as directed. Communicates in a positive and professional manner with the patient / guarantor on any scheduling, registration, authorization or financial issues, including assisting with Financial Assistance application or referrals, Confirms legal guardianship status when applicable, obtaining legal guardianship documentation and consents. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to apply knowledge of electronic medical records, charts and medical terminology. Knowledge of insurance terms, reimbursement procedures, rates and policies related to medical terminology. Ability to maintain petty cash funds, make change and process credit cards. Ability to give attention to detail and follow established standards and procedures. Knowledge of Explanation of Benefits (EOB), CPT, HCPC and Diagnosis Codes. Must have excellent verbal/ written communication skills to communicate effectively with physicians, clinicians, patients and families. Knowledge of telephone etiquette required. Ability to handle multiple tasks at a time. REQUIRED QUALIFICATIONS: High school diploma or equivalent required. Basic Life Support (BLS) certification within 120 days of transfer or hire required. PREFERRED QUALIFICATIONS: Minimum of 3 years' experience working in a clinic and/or hospital setting preferred. Knowledge of Explanation of Benefits (EOB) preferred. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up. Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.

PQC is seeking a dedicated and experienced Referral Clerk to work onsite at Offutt AFB . Background :The Air Force Medical Service provides medical services for more than 2.63 million active-duty Service Members, Veterans and eligible beneficiaries. When specialty care is referred, the Referral Management Center is responsible for assisting the member, coordinating the referral with the specialty office, tracking the referral to closure, and returning all results of treatment to the patient's medical record. The successful candidate for this position will assist members and medical professionals throughout the referral process. At PQC, our employees are our best asset. We pride ourselves on growth and exceeding expectations, not only for our customers but also for our employees. We believe that having the best of the best on staff translates into having the best of the best in customer results. PQC was awarded 2018 8(a) Graduate of the year by the Small Business Administration. Duty hours will be Monday- Friday, 7:30 am to 4:30 pm. Hourly Rate: $17.75 + $5.09 benefits Members of our team Enjoy: Working with a highly engaged staff Competitive compensation Comprehensive benefits Medical Dental Vision Life Short Term Disability Long Term Disability Paid Time Off Paid Holidays Paid Weather Days Reimbursement for certifications Duties: Provide outstanding customer service in greeting patients/visitors at a front desk Answer and direct telephone calls to appropriate section for assistance, handle independently or take messages, as required Determine patient eligibility for services and schedules medical appointments for referred care Obtain updates and files medical records using electronic medical records systems Request medical records and ensures arrival of medical records prior to appointment Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records) Qualifications: High school diploma or (GED) equivalency. General office administrative and clerical skills to perform receptionist duties and answer telephones. Knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook). Preferred two years of healthcare administrative experience in either an inpatient or outpatient care setting within the last three years. General medical ethics, telephone etiquette, professional written/ verbal/ electronic communication, and customer service skills.

If you are looking for a rewarding career where you can positively impact the lives of others, this could be the job for you! Nebraska Cancer Specialists is the regional leader in cancer diagnosis, treatment and research. We are seeking FT patient focused individuals in our scheduling department. The Patient Care Coordinator will schedule patient appointments, lab, therapies, scans and referrals. Why join the team at Nebraska Cancer Specialists: Monday through Friday, daytime hours Paid time off, with holidays and your birthday off paid by the practice Excellent benefits including AFFORDABLE healthcare and paid Short & Long Term Disability and Life Insurance 401k employer contributions CEU/Conference allowance Educational Assistance Other great perks Comments from some of our new employees! "The thing that motivates me the most is knowing I am part of such an amazing team that cares for our patients as well as their staff. NCS has already showed me in the less than 90 days I have been here they appreciate each and every employee by going above and beyond in so many ways. I honestly believe I work for the best place and am where I am meant to be." "I am excited about being a bright spot in our patients difficult journey. I know that they most definitely do not want to be here but my hope is that the patients find some kind of comfort in us. I'd say I'm worried about finding my footing here but have great people around me to help me with that!" Job functions include: Check in patients as they arrive for their appointment Schedule appointments by reviewing providers' orders in the Q- including scans/consults/test/procedures either with our office or other medical facilities. Welcome and greet patients/families/visitors to clinic in a manner that is helpful and friendly. Handle phone calls in a timely manner and provide detailed messages and much more! Requirements A high school diploma or equivalent Preference will be given to candidates with experience in customer service and/or patient scheduling, reception, secretary work, electronic medical records, and multi-line phones. Ability to work at other locations as needed and for meetings Our team embodies our core values: Purpose, Innovation, Relationship and Excellence. NCS is an equal opportunity employer and participates in E-Verify.

Job Description OrthoNebraska creates the inspired healthcare experience all people deserve by giving people a direct path to personalized care and life-enhancing outcomes. With a focus on safety and people, we set the bar high in providing high-quality care with an unmatched experience. Our team members are critical to our success and growth and are rewarded for their dedication and hard work. IF this sounds like the type of team and environment you want to be a part of apply today! Position Summary: The Patient Access Representative, serves as the patient's first impression of OrthoNebraska. We are looking for an individual who can provide top-notch service, in a fast-paced environment and exceed the expectations of our patients. Some primary functions of this role include, but are not limited to, accurate entry of patient information into the chart, insurance verification, scheduling future appointments and the collection of upfront payments. Position details Status Full-Time Shift Days FTE / Hours 1.0 / 40 Schedule Mon - Fri: 8:00a - 4:30pm Position Requirements Education: High School diploma or equivalent required. Licensure: N/A Certification: N/A Experience: 2+ years of customer service-related experience, required. 2+ years prior healthcare experience, preferred. 2+ years experience working in a fast-paced environment preferred. Required Knowledge/Skills/Abilities Understanding the revenue cycle is preferred. Proficient with the use of an Electronic Medical Record and/or a background utilizing computer software programs in the workplace. Interpersonal skills required for this role include welcoming personality, customer service focus, empathetic, positive and professional image, team player, strong communication skills, critical thinking skills, adaptability, and flexibility. Essential Job Functions Always provide exceptional customer service by placing the patients' needs above all else. Utilization of multiple computer software programs, simultaneously. Preregistration of patient charts, prior to service Insurance verification for eligibility Collect copayments and patient balance payments, in a professional manner. Enter patient demographic and insurance information into the Electronical Medical Record efficiently and accurately Check in patient in an efficient, complete, and personalized manner. Schedule appointments accurately with patient convenience as a priority. Leave a lasting impression that differentiates OrthoNebraska from other organizations. Assist patients with wayfinding within our campus. Assist patients with paperwork, when necessary. Maintain confidentiality and demonstrate respect for patient rights. Regularly attend and actively participate in team meetings, which may be held outside of normal business hours. Comply with safety activities, policies and procedures and regulatory requirements such as OSHA and The Joint Commission. Team member is responsible for all other duties as assigned. Physical requirements: This position is classified as Sedentary Work in the Dictionary of Occupational Titles, requiring the exertion of up to 10 pounds of force occasionally) up to (33% of the time) and/or a negligible amount of force frequently (33%-66% of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Must be able to pass background check. We also conduct pre-employment physical and drug testing. Any job offer will be contingent upon successful completion of a pre-employment physical with a drug screen, background check and obtaining active licensures per job requirements.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Acts as the initial contact person fielding incoming calls to BTNRH, focusing on customer service and the patient experience. Offers timely, courteous and confidential assistance to every caller ensuring first call resolution whenever possible. Collects and maintains accurate information on each patient to facilitate the patient encounter. Duties include the use of automated systems to expedite patient scheduling, insurance verification, call message routing, granting portal access and performing preregistration and other scheduling workflows or duties as assigned.SCHEDULE: Monday-Friday 8a-5pMAJOR RESPONSIBILITIES & DUTIES: Answers incoming calls and respond to patient inquiries in a courteous and professional manner. Determines appropriate actions to be taken which may include: Scheduling of appointment(s), Insurance inquiries, Service Estimates, InBasket messaging to clinical care team as well as call escalation with warm transfer when emergent needs are identified. Schedules appointments for patients and follow up on requested documentation which may include obtaining legal guardian consent, pre-visit paperwork, requesting external medical records, etc. Schedules, reschedules and cancels appointments as requested, communicating with patients, guardians and departments as necessary. Verifies patient insurance information and assist with billing inquiries such as estimated out of pocket liabilities. Coordinates interpretation services as needed for appointments. Provides instruction, driving/parking directions prior to appointment based on service location. Secures and maintains accurate and detailed patient records updating pertinent demographic, guardianship, insurance and emergency contact information at time of scheduling and patient assistance. Addresses patient complaints and escalate issues as needed. Remains current with provider and specialty specific scheduling preferences. Recognizes and responds appropriately to urgent/emergent situations per protocols. Stays up to date on hospital policies and procedures. Reviews daily work queues (WQ's) to assure accuracy of appointment information and completion of needed appointments. Meets quality and productivity standards for scheduling, registration, and phone management events, as defined by department leadership. Notifies appropriate leader, clinic or provider and utilizes incident reporting system if/as service recovery is needed to resolve a customer complaint/concern. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to safeguard the privacy of the medical information in the patient record, maintaining strict confidentiality of the patient's medical and financial records. Ability to communicate clearly and concisely both orally and in writing with all staff, physicians, and patients in all aspects of the job to allow efficiency and promptness for patient care. Demonstrates good judgment and reasoning skills along with high attention to detail. Ability to multitask efficiently and effectively working in a very busy work environment with a high volume of incoming/outgoing calls. Ability to serve as a positive role model, supporting the mission of the organization. REQUIRED QUALIFICATIONS: High school diploma or equivalent required. One year of experience in a Healthcare industry call center, medical office or customer service-related field required. Basic computer skills and experience with electronic medical record software required. PREFERRED QUALIFICATIONS: Associate degree or higher preferred. Previous work with EPIC preferred. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up. Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.