Patient service representative jobs in Longview, TX - 132 jobs

JOB TITLE: Receptionist Provides support to administrative office staff assuring a smooth departmental work flow. Responsible for performing daily tasks such as front desk clerk, payment collecting, patient check-in, answering phone calls, and filing. Relieves office staff of clerical work, and minor administrative and business detail. REQUIREMENTS: High School Diploma required. Associates Degree preferred. Five or more years of administrative experience required. Benefits: * Comprehensive health, dental, and vision insurance * Health Savings Account with an employer contribution * Life Insurance * PTO * 401(k) retirement plan with a company match * And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of Patient Service Representative in Tyler, TX. This is a full-time shift working Monday-Friday 8am-5pm and one Saturday a month (over time). Duties and Responsibilities Schedule Patients for Diagnostic Exams and Procedures Assist with Authorization and Verifications Checking In / Out Patients Answering Multiple Phone Lines Provide Accurate and Complete Information to Billing Office Insurance Verification Ensure Accuracy of Patient Data Entered Into System Process Requests and Filing of Patient Records Requirements 1-4 Years Experience in Medical Office Setting or Hospital Experience in Authorizations and Insurance Preferred Ability to Handle Heavy Patient Volume Bilingual Strongly Preferred Strong Customer Service and Computer Skills Ability to Multi-Task Medical Terminology Knowledge Insurance Verification Experience #TMILPSR

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Bonus incentives based on performance Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

The Patient Services Representative plays a crucial role in ensuring the smooth operation of the front office within the healthcare setting. This position is responsible for managing patient interactions, scheduling appointments, and maintaining accurate patient records, which are essential for providing high-quality care. The Patient Services Representative serves as the first point of contact for patients and visitors, creating a welcoming environment and addressing inquiries with professionalism. Additionally, this role involves collaborating with healthcare professionals to facilitate effective communication and streamline office processes. Ultimately, the Patient Services Representative contributes significantly to enhancing patient satisfaction and operational efficiency in the healthcare facility. Key Responsibilities: · Greet patients and visitors in a friendly and professional manner. · Manage appointment scheduling and ensure efficient patient flow. · Maintain accurate patient records and update information as necessary. · Answer phone calls and respond to inquiries regarding services and appointments. · Assist with administrative tasks such as filing, data entry, faxing, and scanning. · Collect and manage cash and credit card transactions at time of service Qualifications Required Skills & Competencies: The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with patients and healthcare staff effectively. Organizational skills are vital for managing multiple tasks, such as scheduling appointments and maintaining records, ensuring that the front office operates smoothly. Attention to detail is crucial when handling patient information and verifying insurance details, as accuracy directly impacts patient care. Preferred skills, such as familiarity with medical billing, enhance the Patient Services Representative ability to assist with financial inquiries and streamline the billing process. Overall, a combination of these skills enables the Patient Services Representative to provide exceptional service and support within the healthcare environment. · High school diploma or equivalent. · Previous experience in front office or administrative role, preferably in a healthcare setting. · Proficient in using office software and electronic health record systems. · Experience with medical billing and coding. · Knowledge of healthcare regulations and patient privacy laws. The job duties listed in this job description may not be inclusive of all requirements of this position. Other duties may be assigned by your supervisor through a written request.

Job DescriptionDescription: Customer Service Representative (CSR) - HVAC Services Company: East Texas Refrigeration (ETR) Schedule: Monday-Friday, 8:00 AM-5:00 PM Extended hours and occasional Saturdays during peak seasons About the Role East Texas Refrigeration (ETR) is looking for a friendly, organized, and customer-focused Customer Service Representative to join our team. You'll be the first voice our customers hear and the person who helps keep our service operations running smoothly. If you enjoy helping people, staying organized, and working in a fast-paced environment, this is the role for you. You'll work closely with our Service Manager, Dispatcher, and Technicians to schedule service calls, assist customers, and ensure an exceptional experience from first contact to final invoice. Why Join ETR? $15-$20 per hour, based on experience Weekly direct deposit Full benefits package: medical, dental, vision, life insurance Short- & long-term disability 401(k) with company match (4% match when you contribute 6%) Up to 20 days PTO plus paid holidays Stable company with 45+ years in business Supportive, team-first culture - you're not just a number here What You'll Be Doing Answering incoming calls and emails with professionalism and a helpful attitude Scheduling service calls and appointments efficiently Coordinating with dispatch and the ESA Coordinator to track technician availability Greeting and assisting customers who visit the office Entering and maintaining accurate customer and service records in company software Following up with customers to confirm satisfaction and resolve any concerns Processing payments and handling billing questions Preparing and sending invoices and customer communications Handling customer issues calmly and professionally, escalating when needed Collaborating with technicians and management to support daily operations Maintaining a clean, organized front office Performing other duties as assigned by the Service Manager or General Manager What We're Looking For High school diploma or equivalent required Customer service experience required (HVAC, trades, construction, or service industry preferred) Experience with Service Titan or other field service management software is a required Strong phone etiquette and clear written communication skills Ability to multitask and prioritize in a fast-paced environment Comfortable using computers, CRM systems, and Microsoft Office Willingness and ability to learn HVAC/service management software Highly organized with strong attention to detail Positive attitude and a genuine desire to help customers Flexibility to work extended hours or Saturdays during peak seasons About East Texas Refrigeration (ETR) Since 1980, East Texas Refrigeration (ETR) has proudly served Tyler and surrounding communities. We provide residential and commercial HVAC and refrigeration services to homeowners, property managers, restaurants, retail businesses, banks, gyms, and more. Our reputation is built on quality workmanship, dependable service, and people who care. #ETRT123 Requirements:

The primary function of the PSC is to schedule patient services and coordinate with staff. The PSC is also expected to cross-train as the Medical Records Specialist (MRS). Job Qualifications Education: High School graduate. Graduate of an accredited school of vocational nursing, preferred. Licensure: If clinical, must have a current state license as a Licensed Vocational Nurse or Licensed Practical Nurse. A multi-state license issued by a state member of the National Nurse Licensure Compact (NLC) is preferred. Current driver's license. If required to make patient visits, a current CPR card must be required. Experience: One year of experience in homecare (e.g., home health or hospice) is preferred. Skills: Ability to establish and maintain effective working relationships with all segments of the staff. If an LVN, nursing skills as defined as generally accepted standards of practice. Good interpersonal skills. Transportation: Reliable transportation and valid and current auto liability insurance. Environmental/WorkingConditions: Performs duties in an office environment during Agency operating hours. Works in a routine office environment; noise level may be moderately high; must have the ability to work a flexible schedule and extended hours. Possible exposure to toxic materials, toner, etc. The ability to work a flexible schedule, travel locally; some exposure to unpleasant weather. 1. Complete workflow tasks and other assignments to the PSC Responsible Position in the Agency's electronic medical record. 2. Prioritizes the scheduling of new patient admissions in coordination with the Admin or CM-- RN. 3. Participates in coordinating care with nurses, patients, and other interdisciplinary team members. 4. Provides effective communication to patients, staff members, other health care professionals and referral sources. 5. Respond to Agency and patient needs professionally and creatively. 6. Demonstrates commitment, professional growth, and competency. 7. Participates in Agency-sponsored in-service training. 8. Participates in the Agency's QAPI program, as directed. 9. If clinical, perform patient visits as assigned and complete documentation timely. 10. Promotes the Agency philosophy and administrative policies to ensure quality of care. 11. Cross-trains as the Medical Records Specialist (MRS) as needed.

CLASSIFICATION: Non-Exempt, Full-Time TITLE: Patient Care Representative REPORTS TO: Front Desk Supervisor Summarized below are the purposes and main elements of this position. Responsible for delivering outstanding customer service while performing a variety of patient relations, clerical and business office functions that are necessary for the daily operation of the adult clinic. JOB DUTIES Provide excellent customer service Check patients in and out efficiently Collect patient fees, bill accordingly and balance cash drawer daily. Schedule, reschedule and cancel patient appointments Call patients to remind them of upcoming appointments Answer and return phone calls in a timely and courteous manner. Ability to translate phone calls, in-person conversations and medical visit information between patients and other essential staff. Ensure patient inquiries are handled in a professional and expeditious manner Abide by discretion and PHI guidelines by maintaining confidentiality of all doctor and patient information Maintain effective communication with other individuals, departments and third parties as necessary Assist patients with filling out forms and answering any questions Ability to work under pressure, handling multiple tasks Understands, supports and demonstrates Bethesda's Core Values Verify patient demographic information Create patient portal accounts and assist with resetting passwords Be fully knowledgeable in the patient admissions process and answer patient questions Check messages and orders several times daily Have the ability to successfully navigate an Electronic Medical Records system Other duties as they are assigned QUALIFICATIONS High School Diploma or equivalent. Bilingual is a must Ability to work Saturdays (up to 1 time per month) WORK ENVIRONMENT The employee will be exposed to viruses, disease and infection from patients and specimens in the working environment. Employee may experience traumatic situations. SPIRITUAL GUIDELINES: 1. Practicing believer in the Lord Jesus Christ. 2. Belief that the Bible is God's true Word. 3. Commitment to growth in relationship with the Lord Jesus Christ and in Christian maturity. PHYSICAL DEMANDS Standing, walking, sitting, lifting, carrying, pushing, pulling, climbing, crouching, crawling, stooping, kneeling, reaching, manual dexterity, and tactile sensitivity are some of the physical activities that medical assistants may perform frequently or occasionally. May need to lift or move objects that weigh up to 10 to 50 pounds, such as patients, equipment, and supplies. Must have good vision to see details of objects that are close or far away, as well as differences in colors, shades, and brightness. Must have good hearing to understand the speech of other people and recognize the difference between sounds. Must have good communication skills to speak clearly and effectively with patients and their families, colleagues, health care providers, and the public. Must have emotional maturity and stability to handle highly stressful human situations in a calm and rational manner. POSITION TYPE AND EXPECTED HOURS OF WORK This is a full-time position. Days and hours of work are Monday through Friday. ADHERENCE TO THE PHILOSOPHY OF BETHESDA HEALTH CLINIC The employee must demonstrate knowledge of and performance in accordance with the philosophy of compassion, caring and respect for the welfare and dignity of others, including patients of agency, as well as staff and volunteers. Must display a non-judgmental acceptance of all patients/volunteers/staff/co-workers. Establish and maintain good rapport in working relationships. Display appropriate and consistently positive attitude. Remain composed during stressful situations. Always employ strategies of problem solving and smart, efficient solutions identifying new and improved ways of delivering the highest quality services to agency patients. Ask for help when you need it. Maintain patients and agency confidentiality at all times. AAP/EEO STATEMENT Bethesda Health Clinic and Hangers of Hope provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Bethesda Health Clinic and Hangers of Hope complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. This position description is intended to be a tool to describe the primary purpose of the job and the key duties and responsibilities. It may not be inclusive of all duties and job assignments. Other job duties and responsibilities may be added, deleted and/or revised at the discretion of management.

Part-time position in our fast-paced Admitting Department. Scheduled days will be Monday, Wednesday, and Thursday, 6:00 AM to 3:30 PM and may on occasion fill in on Tuesday or Friday if needed. Primary duties are admitting patients which include gathering and entering patient and insurance data, having required documents signed, as well as discussing finances with the patient and collecting fees. This position will also cover the reception desk and the PBX as needed, greeting patients and answering all incoming phone calls. Requires excellent computer and customer service skills and be able to multitask under pressure. This candidate must have a professional appearance, be friendly and have a great phone voice and communication skills. One year of previous healthcare admitting experience required.

Job Description Company: Eyecare Associates of East Texas Job Title: Patient Coordinator Supervisor Department: Ophthalmology Reports To: Operations Manager is located in Tyler, TX A Patient Coordinator Supervisor supervises the daily activities for the Patient Coordinator team at the site. They will perform Patient Coordinator duties when needed, including collecting all required information from the patient prior to and during the patient's visit with the physician. They will schedule patient appointments, enter demographic registration and charge entry into billing system. They will also serve as the point of contact for questions. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist Patient Coordinators with meeting and greeting patients entering the office. Explain check in procedures, copy insurance cards and schedule appointments. Display professional appearance to public at all times. Assist Patient Coordinators with updating and inputting practice management information regarding patients (i.e. insurance, address, phone, etc.). Take co-pays and payment on accounts. Be completely familiar with Patient Management System and procedures for appointment types and recalls. Train Patient Coordinator on proper procedures and provide scripting as needed. Establish tracking tools to measure and monitor. Motivate staff to achieve established goals. Assists doctor's staff with any questions, etc. relating to front desk. Train staff and establish measurements to ensure excellent patient service and internal support service to doctors and technical staff. Motivate Patient Coordinators to reach new heights in service excellence. Ensure smooth and expedient office flow for patients and doctors. Supervise Patient Coordinators, including but not limited to coordinating employees' schedules. May assist/be responsible for hiring, disciplining, and terminating site employees with involvement of Manager and Human Resources. Develop and implement plan to effectively cross train staff on check in / checkout. Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. Performs other duties that may be necessary or in the best interest of the organization. QUALIFICATIONS Detail oriented, professional attitude, reliable Management and organizational skills to support the leadership of this function Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations Interpersonal skills to support customer service, functional, and team mate support needs Able to communicate effectively in English, both verbally and in writing Ability for basic to intermediate problem solving, including mathematics Basic to intermediate computer operation Proficiency with Microsoft Excel, Word, and Outlook Specialty knowledge of systems relating to job function Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines Directly supervises employees in the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Description: The Patient Advocate is responsible for effectively managing the billing cycle for assigned client site(s) by working the 4 C's: Charges, Claims, Cash, and Collections to achieve Gold Standard Results. Accountable for reviewing charges for accuracy, submitting clean claims, posting and reconciling payments, and resolving insurance and patient accounts receivables to payment resolution. The Patient Advocate must be able to handle multiple, simultaneous tasks effectively and efficiently and is expected to demonstrate ENCORE in all communications. Essential Duties and Responsibilities Understands insurance terminology, including deductibles, out-of-pocket coinsurance, copayments, and in-network and out-of-network. Perform daily review of charges queued to go out to third party payers for clean claim submission. Post incoming insurance and patient payments daily and ensure payments reconcile to client(s) Manage A/R by working denials and delinquent insurance balances Evaluate, prioritize, and perform A/R follow-up work through phone calls, appeals, claim corrections and re-files as needed to resolve A/R balances Document accurate collection activity for reporting and tracking Knowledge of insurance plans and patient payment options available Understands how to read the patient's ledger and correct reassignment of coinsurance, co-payments, and deductibles to the patient. Answer incoming calls on or before the third ring Follows patient balance protocol and provides support with patient questions, and requests and assists patients with creating payment plans and/or taking credit card payments Gather, analyze, and communicate monthly accounting summaries and closing reports for management and client review and communicate to client in a timely manner Familiarity with RBS Revenue Cycle Structure - Clients and Physicians Stays current on training processes and developments within the company Reviews processes and provide suggestions for process improvements and efficiencies Learn radiation oncology-specific CPT codes, terminology, payer trends and billing requirements Perform additional duties as assigned by management Other Expectations/Skills A collaborative approach to assisting clients and staff. Self-motivated with the ability to solve problems. Reliable and extremely trustworthy. Ability to maintain confidential and meticulous records. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Exceptional organizational skills and attention to detail. Adaptability and willingness to remain flexible when changes occur Exhibit ENCORE values ENCORE Values Encourage others' success New ideas; anticipate problems Create financial value for our clients Ownership towards a solution Reach Life Balance Embody a positive approach Requirements: High School Diploma. 1+ years of healthcare billing experience preferred. Physical Demands and Work Environment: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Ability to lift/carry up to 25 pounds. Ability to sit/stand for long periods of time. Good manual dexterity with the ability to perform repetitive hand/wrist motions. Requires mastery of complex language, comprehension, reasoning, and analytical skills typically found in mid to high-level work. Typical office environment Moderate noise levels Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

What We're Looking For: A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you! Please check out our video to learn more about the amazing work our Medical Receptionists do for our patients! What You'll Do Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way. Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone! Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message. Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile! Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience. And there's so much more! What We Value Fun - We create an engaging and positive environment for patients and staff. Common Sense - We take a practical, thoughtful approach to patient care and clinic operations. Integrity - We uphold the highest standards of professionalism, ethics, and trust. Excellence - We are committed to delivering top-tier patient care and service. Determination - We tackle challenges with solutions and strive for continuous improvement. Teamwork - We support one another to provide the best outcomes for our patients. What We Offer Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture! Qualifications/Experience High school diploma or general education degree (GED). Prior medical receptionist experience preferred. Work Environment and Physical Requirements: Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.

Company: Eyecare Associates of East Texas Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

What We're Looking For: A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you! Please check out our video to learn more about the amazing work our Medical Receptionists do for our patients! What You'll Do Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way. Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone! Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message. Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile! Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience. And there's so much more! What We Value Fun - We create an engaging and positive environment for patients and staff. Common Sense - We take a practical, thoughtful approach to patient care and clinic operations. Integrity - We uphold the highest standards of professionalism, ethics, and trust. Excellence - We are committed to delivering top-tier patient care and service. Determination - We tackle challenges with solutions and strive for continuous improvement. Teamwork - We support one another to provide the best outcomes for our patients. What We Offer Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture! Qualifications/Experience High school diploma or general education degree (GED). Prior medical receptionist experience preferred. Work Environment and Physical Requirements: Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.

Job Description Medical Front Office Staff Why You'll Love Working Here: Join a team dedicated to providing exceptional care in a supportive, professional environment. We value work-life balance, offer growth opportunities, and take pride in delivering outstanding patient experiences. Your contributions will make a meaningful difference every day. We offer benefits, paid time off, and a Monday - Friday, 8 hour schedule. We encourage only candidates with at least 1 year of previous Medical Office experience to apply . What You Will Do: Greet patients warmly, manage check-ins/check-outs, and ensure a positive first impression. Schedule patients, appointments, answer calls, and handle inquiries with professionalism and care. Verify insurance, process payments, and maintain accurate patient records. Collaborate with medical staff to keep the office running efficiently. You'll Know You're a Good Fit for This Position If You Have... At least 1 year of previous experience working in the front of a medical office Electronic Medical Records (EMR) experience is a must eClinicals/ECW experience preferred At least 1 year experience in Medical Terminology and Medical Assistance Strong communication skills, attention to detail, and a friendly, professional demeanor. Ability to multitask including front desk work, work well with others, stay organized, and work in a fast-paced office environment. An ability to accomplish regular tasks in Excel and Word The ability to schedule patients for two providers and provide referral requests. Basic knowledge of insurance verification and patient scheduling systems (preferred but not required). High school diploma or GED This position requires travelling between our offices in Greenville, McKinney and Sherman, Texas once a week and is a fully in-person role. Take the next step in your career and apply today!

Job Description The Clinic Insurance Verification Specialist is responsible for verifying insurance coverage, obtaining referrals and authorizations, and communicating with patients regarding their insurance benefits. About the Practice: The physicians of Heaton Eye Associates have been serving East Texas' vision needs for over 40 years. We offer state-of-the-art technology with special services ranging from primary eye care to world-class laser surgery. Our physicians were the first to offer LASIK laser vision correction in East Texas and have performed tens of thousands of procedures since its inception. Heaton Eye offers a wide range of premium lenses including Symfony Extended Depth of Focus lenses, PanOptix lenses, and Vivity lenses to offer freedom from glasses and contacts after cataract surgery. Our surgeons were the first in East Texas to offer the RxSight Light Adjustable Lens, the only lens implant that allows patients to preview and adjust their vision after cataract surgery. We are the first and only practice in the area offering EVO ICL, another exciting option offering patients freedom from contacts and glasses. Additionally, we have the only fellowship-trained Pediatric Specialist as well as the only Oculoplastic Surgeon offering cosmetic, medical, and reconstructive surgery as well as state-of-the-art aesthetic services in the area. The extensive care and energy Heaton Eye Associates puts into maintaining our leadership position on information and technology in the rapidly evolving science of ophthalmology reflects our commitment to our patients. About the Area: Our East Texas locations in Tyler, Longview and Athens offer year-round activities the entire family can enjoy. In Longview, you can experience Texas' rich history and culture. Tyler is surrounded by 25 prime sporting lakes, offering wonderful opportunities for fishing and boating. In the spring, Tyler residents enjoy the colorful spring flowers. Athens, whose tagline is Hamburgers-Heritage-Texas, has the charm of a small, southern town while still retaining many qualities of a larger city and is home to the East Texas Arboretum and Botanical Society. Education: High school diploma or equivalent Experience: Minimum of 2 years revenue cycle experience Minimum of 2 year insurance verification experience Preferred NextGen PM Software Job Duties Include: Verification of Insurance: Verifying patient insurance coverage to ensure office visits and testing are covered benefits Obtain Referrals or Authorizations Counseling patients: Counseling patients about current insurance and amounts due at TOS Resource: Be a resource to other business office personnel and clinic. Attendance/Punctuality and Reliability Fulfillment of core values All other duties as assigned. Qualifications: Extraordinary Customer Service and Team Member Relations - REQUIRED! Willingness to grow Driven, responsible, take ownership of the position Kind, compassionate, servant's heart Professional appearance Computer skills Multitasking Time management Organizational skills Attention to detail Valid driver's license High School Diploma or Equivalent Required Minimum of two (2) years medical insurance verification experience, with a minimum of one (1) year revenue cycle experience General knowledge of practice management software of NextGen preferred. Benefits: Affordable Health and Dental Vision Care Life Insurance PTO 401K

JOB TITLE: Receptionist Provides support to administrative office staff assuring a smooth departmental work flow. Responsible for performing daily tasks such as front desk clerk, payment collecting, patient check-in, answering phone calls, and filing. Relieves office staff of clerical work, and minor administrative and business detail. REQUIREMENTS: High School Diploma required. Associates Degree preferred. Five or more years of administrative experience required. Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Bonus incentives based on performance Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR WPeVrMtOX2

Job Description Company: Eyecare Associates of East Texas Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, professional manner at all times Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The Patient Advocate is responsible for effectively managing the billing cycle for assigned client site(s) by working the 4 C's: Charges, Claims, Cash, and Collections to achieve Gold Standard Results. Accountable for reviewing charges for accuracy, submitting clean claims, posting and reconciling payments, and resolving insurance and patient accounts receivables to payment resolution. The Patient Advocate must be able to handle multiple, simultaneous tasks effectively and efficiently and is expected to demonstrate ENCORE in all communications. Essential Duties and Responsibilities Understands insurance terminology, including deductibles, out-of-pocket coinsurance, copayments, and in-network and out-of-network. Perform daily review of charges queued to go out to third party payers for clean claim submission. Post incoming insurance and patient payments daily and ensure payments reconcile to client(s) Manage A/R by working denials and delinquent insurance balances Evaluate, prioritize, and perform A/R follow-up work through phone calls, appeals, claim corrections and re-files as needed to resolve A/R balances Document accurate collection activity for reporting and tracking Knowledge of insurance plans and patient payment options available Understands how to read the patient's ledger and correct reassignment of coinsurance, co-payments, and deductibles to the patient. Answer incoming calls on or before the third ring Follows patient balance protocol and provides support with patient questions, and requests and assists patients with creating payment plans and/or taking credit card payments Gather, analyze, and communicate monthly accounting summaries and closing reports for management and client review and communicate to client in a timely manner Familiarity with RBS Revenue Cycle Structure - Clients and Physicians Stays current on training processes and developments within the company Reviews processes and provide suggestions for process improvements and efficiencies Learn radiation oncology-specific CPT codes, terminology, payer trends and billing requirements Perform additional duties as assigned by management Other Expectations/Skills A collaborative approach to assisting clients and staff. Self-motivated with the ability to solve problems. Reliable and extremely trustworthy. Ability to maintain confidential and meticulous records. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Exceptional organizational skills and attention to detail. Adaptability and willingness to remain flexible when changes occur Exhibit ENCORE values ENCORE Values Encourage others' success New ideas; anticipate problems Create financial value for our clients Ownership towards a solution Reach Life Balance Embody a positive approach Requirements High School Diploma. 1+ years of healthcare billing experience preferred. Physical Demands and Work Environment: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Ability to lift/carry up to 25 pounds. Ability to sit/stand for long periods of time. Good manual dexterity with the ability to perform repetitive hand/wrist motions. Requires mastery of complex language, comprehension, reasoning, and analytical skills typically found in mid to high-level work. Typical office environment Moderate noise levels Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.