Patient service representative jobs in New Paltz, NY - 357 jobs

Sr. Medical Receptionist - Reproductive Endocrinology & Infertility Job Status: Part Time | Sun-Fri: 6:00am-8:00am (with potential for additional hours) Reports to: Practice Manager / REI Clinical Leadership The Sr. Patient Navigator serves as the face of the Reproductive Endocrinology & Infertility (REI) practice and is often the first point of contact for patients. In this role, the Medical Receptionist / Administrative Assistant plays a critical part in ensuring a smooth, coordinated flow of operations between the REI practice and Premium Health's Brooklyn site, while delivering a compassionate, organized, and professional patient experience. This position requires a high level of attention to detail, discretion, and emotional intelligence, given the sensitive nature of REI care. The Medical Receptionist / Administrative Assistant is skilled at managing multiple responsibilities simultaneously in a fast-paced clinical environment while upholding Premium Health's standards of CARE: Compassion, Agility, Respect, and Excellence. Responsibilities Greet and check in patients in a warm, professional, and empathetic manner Serve as the primary front-desk representative for the REI practice Perform insurance eligibility checks and basic insurance verification Print and prepare patient labels, laboratory orders, and clinical documentation, as well as copy/scan/fax the information into the relevant source Assist patients with completion and organization of required paperwork Liaise and coordinate administrative communication between the Aizer site and Premium Health's Brooklyn site Answer incoming phone calls and place outbound calls to patients regarding appointments, instructions, and follow-up Schedule, confirm, and update patient appointments Collect copays and patient payments at time of service Support light billing tasks and documentation as assigned Scan, file, and maintain accurate patient records in accordance with HIPAA regulation Respond to patient inquiries in a timely and professional manner Support clinical and administrative staff to ensure efficient daily operations Qualifications Minimum education requirement: High-school diploma Minimum 1 year of professional experience in a healthcare, medical office, or customer service-focused role Prior experience in a medical receptionist, administrative assistant, or front-desk role preferred Familiarity with insurance verification, copay collection, and basic billing processes Strong organizational skills and attention to detail Excellent verbal and written communication skills Ability to handle sensitive patient information with discretion and professionalism Experience in women's health or specialty practices (REI preferred) is a plus

JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years. At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths. The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics. DUTIES AND RESPONSIBILITIES Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity. Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's. Maintain and update customer master data, pricing, and delivery terms in ERP systems. Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction. Handle customer complaints and process returns and credits in a timely manner. Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment. Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission. Provide backup within the Customer Service team as required. Build sustainable relationships of trust through open and interactive communication. Adhere to company procedures, guidelines and policies. Any other Ad hoc duties as assigned by Customer Service Manager. EDUCATION/EXPERIENCE REQUIREMENTS Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment. Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications. Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment. Hands-on experience with EDI transaction sets preferred. Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions. Positive attitude, reliable, highly organized and a strong attention to detail required. Other requirements as necessary. Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.

Orlando Health is seeking an experienced Neurosurgeon to join our team in Lakeland, Florida. This is an exceptional opportunity to be a founding physician in a brand-new program launching in 2026 at our anticipated Level 1 Trauma Center. About This Opportunity This position offers the unique opportunity to establish and shape a neurosurgery program from the ground up. Our team is actively developing a comprehensive support staff infrastructure to ensure optimal clinical operations and patient outcomes. You will play a pivotal role in building a world‑class neurosurgical service line at our state‑of‑the‑art facility. Qualifications: Education: M.D., D.O. Completion of an ACGME‑accredited Neurosurgery Residency Board Certified or Board Eligible in Neurological Surgery Unrestricted FL Medical License (on the ability to obtain one) and DEA Financial Package: Comprehensive benefits package includes health, vision, and dental insurance, malpractice coverage, disability coverage, deferred compensation, and matching retirement savings options starting from day one. Generous starting bonus. Annual CME stipend. Eligible employer under the Public Student Loan Forgiveness Program. As an integrated healthcare system, Orlando Health has joined forces with the nationally respected, physician‑led practice of Watson Clinic to bring exceptional healthcare to the communities of Polk County and the surrounding region. The combined strengths of this collaboration will be showcased with the summer 2026 opening of the Orlando Health Watson Clinic Lakeland Highlands Hospital. Areas throughout the new hospital will reflect the collaborative spirit between the two organizations. Experts from both Orlando Health and Watson Clinic have been heavily involved in the overall planning of the project, including design of the facility, selection of next‑generation technologies, and development of a comprehensive scope of specialized programs and services, with key programs to include cardiology, neurology, gastroenterology, obstetrics, surgery and surgical oncology. This state‑of‑the‑art facility will feature more than 300 inpatient beds, 69 emergency and observation beds, 11 operating rooms, four cardiac and interventional suites, and 18 beds in an intensive care unit that will grow to 36 at full build‑out. The hospital will support a wide offering of surgical and procedural services across multiple specialties. A robust cardiovascular program will offer diagnostic cardiology services upon opening, with the addition of PCI care soon after and further progressing to include structural heart disease and advanced electrophysiology (EP) programs. With a strong neurology focus on stroke and spine care, the hospital is expected to advance to a primary stroke center soon after opening with comprehensive stroke center to follow. A full obstetrical unit also will be highlighted on opening day with eight labor and delivery rooms, two designated C‑section operating rooms and more than 25 postpartum rooms. A 12‑bed neonatal intensive care unit debut shortly after the hospital opens. The Orlando Health system of care includes award‑winning hospitals and EDs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that stretch from Floridas east to west coasts and into Central Alabama and Puerto Rico. Collectively, our physicians and team members honor our 115‑year legacy by providing professional and compassionate care to the many patients, families and communities we serve. Along with numerous excellence awards earned by our individual hospitals and institutes, Orlando Health is recognized for an exceptional workplace culture that focuses on personal and professional growth programs that support our physicians and team members throughout their careers. Joy in Medicine designation by the American Medical Association Great Hospitals in America 2024, Becker's Hospital Review Great Place to Work Certification 150+ Top Places to Work in Healthcare 2025, Beckers Healthcare Top Workplaces Award 2025, USA Today Americas Greatest Workplaces 2025, Newsweek Glassdoors Best Places to Work 2025 #J-18808-Ljbffr

The Medical Staff Coordinator is responsible for overseeing and supporting all aspects of medical staff operations, including administrative functions, credentialing, and privileging activities for providers. This position ensures that all processes align with Joint Commission standards, hospital policies, medical staff bylaws, and applicable regulations such as those related to the National Practitioner Data Bank and credentialing procedures, while maintaining awareness of relevant legal considerations. Additional qualifications include: Strong critical thinking, interpersonal, verbal, and written communication skills, with a high level of professionalism, discretion, and sound judgment. Detail-oriented, self-directed work style with the ability to work independently within established guidelines as well as collaboratively as part of a team. Advanced administrative/secretarial capabilities, including proficiency with typing, word processing, and related office tools or transcription methods. Familiarity with medical terminology is beneficial, though not strictly required. Flexibility to participate in early morning or evening meetings as needed to support medical staff leadership and committees. Proven ability to handle all information managed within the Medical Staff Office with strict confidentiality. Submission requirements: At least 3 years of recent experience as a Medical Staff or Credentialing Coordinator in a hospital or similar healthcare environment. Demonstrated success working in a fast-paced, high-pressure setting that requires strong office management and multitasking skills. An Associate's degree in Business, Office Administration, Executive Secretarial Studies, or a closely related field. Current certification through NAMSS (such as CPCS or CPMSM) is strongly preferred and reflects advanced knowledge in medical staff services and credentialing.

The Patient Service Coordinator will support the Providers while monitoring patient flow, scheduling patient appointments, attaining prior authorizations and processing necessary insurance information. The Patient Service Coordinator uses his/her working knowledge of urology and the health care industry to address patient inquiries, solve problems and ensure a positive patient experience ESSENTIAL DUTIES AND RESPONSIBILITIES: * Schedules office and hospital based medical and surgical procedures, as well as in-office diagnostic and imaging tests. * Completes pre-procedural phone calls three days prior to confirm appointment times with patients. Provides accurate, detailed information to patients regarding test preparations, and confirms patients' scheduled time of arrival for test or procedure. * Takes appropriate action in responding to questions from patients. * Checks insurance eligibility * Contacts insurance companies to obtain benefits and prior authorizations, if needed, as required by patients' insurance plan, within 72 hours of scheduled procedure. * Scans surgical packets and all other relevant documents (medical/cardiac clearances, bloodwork, EKG, etc.) into the patient's EMR. * Contacts appropriate vendors to ensure all equipment will be on site for office and hospital based procedures, including confirmation of attendance by contracted anesthesia groups if required for procedure or test. * Collaborates with appropriate hospital/ASC staff to ensure a cohesive working relationship for continuity in providing patient care services. * Schedules post-op follow-up as needed and provides any other directional information. * Reviews provider's schedule for accuracy, and reschedules appointments as needed. * Completes requests for medical records or information following HIPAA guidelines. * Other job duties as assigned. EDUCATION AND EXPERIENCE: * Minimum of a High School diploma; Associates Degree preferred. * 1 - 2 years' related experience in a medical practice; or equivalent combination of education and experience. * Must possess strong interpersonal skills to communicate effectively with patients, co-workers, management, and providers. * Proven history of providing exceptional patient service * Demonstrated experience responding to questions and addressing concerns in a tactful & professional manner * Ability to multi-task in a busy medical practice. * Able to work both independently and collaboratively in a team environment. * Able to manage demanding workload with accuracy. * Working knowledge of EMR and Microsoft Office products preferred * Willingness to travel to designated Premier Medical Group locations. Premier Medical Group is an Equal Opportunity Employer

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Our vision is that regardless of challenges faced, the people we serve maximize the ability to find the meaning and satisfaction they choose for their lives. Our Center values Integrity, Quality, Diversity, and Perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive, and trauma-informed care to individuals experiencing serious mental illness, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The CCBHC Enhanced Care Coordinator will organize access to necessary services and build a therapeutic team to include natural supports and providers for those who are participating in mental health and substance use treatment. The CCBHC Enhanced Care Coordinator uses knowledge of social drivers of health, diagnostic characteristics, symptomology of primary mental illness and knowledge of medications, side effects and benefits to provide services in a person-centered, supportive, community-based environment. The CCBHC Enhanced Care Coordinator is primarily responsible for organizing patient care activities and sharing information among all of the participants concerned with an individual in services care to achieve safer and more effective care. This position depends upon successful relationship building with community partners and referral sources to ensure individual in service access to the right care at the right time. The CCBHC Enhanced Care Coordinator is monitored by periodic supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES: Create and/or enhance an existing person/family-centered recovery plan that identifies an individuals goals, objectives, strengths and preferred involvement of natural supports as well as coordination with internal and external providers. Assessing consumer needs on a continual basis throughout the course of treatment Assistance with scheduling and completing all internal and external provider appointments Assistance to meet needs impacting social drivers of health including housing, food, clothing, transportation, employment and academic needs Interacting with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to the consumer receiving services Coordination with internal and external providers to ensure a holistic approach to care that considers all areas of an individuals life, the individuals wants and goals and all treatment interventions Documenting services in the electronic health record within 24 hours after services have occurred Contact with individual in service at least two times per month; maintaining a caseload of 50 individuals in service Develop/maintain collaborative working relationships with internal and external referral resources; allowing creation/renewal of informal and formal agreements between Metrocare and those external agencies. Relationships with external agencies will include but are not limited to: FQHCs, inpatient psychiatric and substance use facilities, the Department of Veteran Affairs, inpatient acute care hospitals and hospital outpatient clinics and community/regional supports and providers such as schools, child welfare agencies, criminal justice and Indian Health Services. Assists the individual in service in developing and/or strengthening natural supports who will participate in care coordination activities Helping to maintain a list of community resources for successful external referrals Maintains confidentiality of information concerning consumers and family members Perform other duesties as assigned COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills Ability to assess and organize complex information regarding an individuals goals in useable format that is clear to the individual and participating members of the therapeutic team (natural supports, internal and external providers) Knowledge of Social Drivers of Health and how to assist an individual in service in accessing necessary services Clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention Knowledge of Trauma Informed Recovery Planning, Harm Reduction, Motivational Interviewing and Person Centered Approaches to Care Interpersonal skills to communicate and encourage collaboration among therapeutic team members QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelors Degree in social work, psychology, criminal justice or related human services field Minimum of 2 years experience in behavioral health care, working with individuals with severe persistent mental illness and/or substance use disorders Strong knowledge base of Dallas County community providers and resources to include behavioral and physical health care, housing, transportation, employment/academic supports and other social service agencies OR Masters degree in Psychology, Social Work, or related field. REASONING ABILITY: Ability to carry out oral and/or written instructions Ability to operate as a team member, yet able to make positive, individual judgments Ability to assess needs of consumers Ability to recognize and report side effects of psychoactive medications Ability to assess a potential crisis situation and ensure the delivery of services at the proper level of care Ability to work collaboratively with co -workers Ability to work in a high stress environment, take initiative and be creative Ability to drive a multi-passenger vehicle Ability to successfully use an automated clinical record keeping system COMPUTER SKILLS: Intermediate level on MS Excel, Email and word processing programs Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, TRAINING, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. TB Test, CPR, First Aid and SAMA to be provided within 30 days for hire TAC web-based training Certified Community Behavioral health Clinic Trainings completed within the first year of hire While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day. TRAVEL: In-county travel is required. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Hyperbaric Medical Solutions (HMS) is a free-standing provider of hyperbaric oxygen therapy (HBOT) with offices in Manhattan, NY, Woodbury, NY, Miami, FL, Fort Lauderdale, FL, and Randolph, MA. HBOT is an established medical modality going through a renaissance, and our innovative medical practice provides this all-natural treatment with applications for a wide range of medical conditions. Traditionally, this includes non-healing wounds, soft tissue radiation damage, failed flaps and skin grafts, and others, but as a free-standing medical clinic, HMS has the opportunity to expand the application of HBOT to help many more. This is an emerging area of medicine that is delivering meaningful results to patients every day. Currently, HMS is seeking well qualified candidates for a Full-Time patient care coordinator position. Spanish speaking candidates preferred. The location for this position is at HMS' Woodbury office. Below is a description of the position and the required qualifications for consideration. Job Description HMS is seeking a Patient Success Coordinator at its Woodbury, NY location. As a Patient Success Coordinator, your primary role is to ensure that every patient has a wonderful experience at our center, from start to finish. The Patient Success Coordinator performs a variety of functions to support the clinical, billing, and management teams of the organization. But again, above all else, the primary focus of this position is to create an exceptional experience for patients, their caregivers, their referring physicians, and everyone looking to learn more about HBOT and our other services. All responsibilities and tasks are focused on our mission to serve our patients' health goals. Candidate Responsibilities and Expectations: Welcome patients with cheer, enthusiasm, and confidence; Help keep office clean and tidy; Perform day-to-day administrative functions, including the following: Receive and manage phone calls Assist in patient schedule management Maintain clean, timely, and accurate data entry Collect patient payments Work closely with the billing department to efficiently ready all patients to receive and continue care Work closely with clinical team to retrieve required medical records and coordinate patients' care plans Support management, Medical Director, Billing manager and colleagues with any projects and tasks required Qualifications: Strong interpersonal skills with outgoing and professional personality Must be a self-starter Excellent collaborator with strong problem-solving skills Excellent, and welcoming, telephone presence - providing a superior patient experience Excellent written and verbal communication Fluent in English and Spanish Computer proficiency - ability to learn and work simultaneously on multiple systems with accuracy Not a necessity, but a plus if at least two years of relevant experience in a healthcare office support role or spa/hospitality customer service Position Details Location: Woodbury, NY Position Type: Full-Time Hours: Weekdays 7:30am - 4:00pm Available Benefits for Full Time Include: Medical, Dental, Vision 401K with Matching Program Basic Life & AD&D Supplemental Life & AD&D Flexible Spending (FSA) STD/LTD Commuter Benefits Discount Marketplace Employee Assistance Program (EAP) Please submit resume with cover letter detailing any relevant experience and why you would make a great addition to our team. Submissions without cover letters will not be considered. Please include salary requirements and, if possible, two professional references.

Full-time Description Cornerstone Family Healthcare is actively recruiting for a Patient Services Representative to join our growing team in Newburgh. RATE OF PAY/SALARY: $19.80 per hour *** (Plus opportunity for quarterly incentive of up to $1,000 per quarter) WORK LOCATION(S): Newburgh, NY SCHEDULE: 4-day work week - Monday (7:45 AM-8:00 PM), Tuesday (9:45 AM-8:00 PM), Wednesday (9:45 AM-7:00 PM), Saturday (8:45 AM-5:00 PM) CORNERSTONE BENEFITS: Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation. General Purpose: The Patient Services Representative will perform general patient registration responsibilities and general office duties to support the operations of their respective department. Description of Duties: Demonstrates excellent customer service skills at all times by: Greets all patients promptly upon entering the patient waiting area, responds promptly and appropriately to their request. Uses appropriate phone etiquette, treating all callers with courtesy and respect. Is attentive to all callers placed on hold and diligently monitors time spent on hold. Monitors the patient waiting area and ensures that it is kept clean and orderly. Notifies the practice manager or Administrator on Duty of patients in the waiting room with an extended wait time. Schedules appointments, changes appointments and cancels appointments as needed. Verifies scheduled appointments when a patient presents as an appointment/walk in to ensure that they still want/need other scheduled appointments. 2. Participates in the departmental patient registration process following CORNERSTONE policies and procedures: Verifies patient information at each visit and makes necessary updates in the practice management system. Ensures that required documentation is collected for each patient; photo identification, insurance information, birth certificate (pediatrics), etc. Scans registration documents, patient identification, insurance card and other required documentation to the practice management system. Verifies insurance eligibility and PCP for each patient at every visit and accurately enters into the practice management system. Is knowledgeable about different types of insurance and their general rules (i.e. PPO/HMO and PCP/referral rules). Collects copayments and visit payments at the time of registration. Makes appropriate referrals to the Patient Billing Coordinator for patients who cannot pay their copayment. 3. Participates as part of a Care Team, including but not limited to: Alerting the Care Team of any potential barriers (anticipated insurance, financial issues, etc.) that may cause delays or difficulties during the day. Participates in Quality Improvement activities with the Care Team or department. Requirements High School Diploma or Equivalency At least one-year clerical experience Knowledge of data entry Pleasant telephone manner and ability to work under pressure Bilingual (English/Spanish) TYPICAL WORK SCHEDULE: 4 Day Work Week: Mon/Tues; 7:45 AM- 8:00 PM | Sat/Sun 8:45 AM - 5:00 PM | OFF on Wed, Thurs, Fri Salary Description $19.80 per hour

Job Description Enjoy what you do while contributing to a company that makes a difference in people's lives. RMA of New York City, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. We have an immediate opening for a Patient Services Coordinator II to join our team in Mount Kisco, New York. The schedule is working Full-Time Monday- Friday, daytime hours. This full-time (40 hours a week) day shift position that will float between the Mount Kisco and White Plains New York practice. It requires a Saturday only and holiday rotation at our Mount Kisco location. When working on Saturday and/or holiday the hours are 7:00AM to 11:30AM. The pay range for this position is $20.00-$22.00 per hour. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Coordinator II is responsible for: Interacting with patients; practicing effective, courteous communication Working the front desk Scheduling patient appointments and in-office procedures Managing the physician's schedules and preparing letters and reports and handling special projects as assigned Handle all letters for patients and assist with patient requests related to their treatment at our practice Act as the key liaison with the MD, clinical, and other staff members to ensure all administrative functions are completed What You'll Bring: The skills and education we need are: Good judgement and takes initiative. Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition. Passionate about providing excellent patient care. Ability to work independently and as part of the team. A successful candidate must possess a bachelor's degree or higher. Medical office experience is a plus; related job experience is required Interest in the field of reproductive medicine is a must. Excellent organizational and interpersonal skills are required Strong verbal and written communication skills are a must Familiarity with computer applications (Microsoft Suite) is required and with Nextgen is a plus. More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match At RMA of New York City, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! To learn more about our company and culture, visit here.

Job DescriptionTitle: Patient Registration Representative Rotating weekend coverage and mandated overtime required Three Shifts Available: Days: 5:30am - 2:00pm OR 6:30am-3pm Evening: 3:30pm - 12am Payrate: $21/hr A Patient Access, Registration Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. Responsibilities: • Greets arriving patients, verifies appointment information, and notifies nursing staff in accordance with policies and procedure. • Registers new patients and assists them in completion of necessary forms. • Verifies and updates current patient information (demographic, financial, and clinical) in the EMR system. • Scans completed forms, identification, and insurance cards into patient documents folder. • Schedules future appointments based on procedure type, time requirements, and provider schedules. • Answer incoming phone calls and make outbound phone calls, gathering information to route appropriately. Utilize triage system for all patient care related calls, in accordance with triage procedures. • Initiates, issues, and verifies patient referrals. Initiates and receives insurance authorization/pre-certifications as necessary. • Accepts payments, issues receipts, and reconciles cash drawer daily. • Monitor the patient flow from lobby to the exam room, making sure patients are seen in a timely manner. Communicate with patients if there are any delays/issues in patient care. • Provide helpful assistance in anticipating and responding to the needs of all patients and family members. Remain calm under pressure and effectively deal with difficult people. • Provides translation for non-English speaking patients, their families, and staff if bilingual. • Create correspondence to patients who failed to keep appointments in accordance with policy and provider request. • Accept and directs deliveries of medical/office supplies and mail. • Perform general office duties, such as document preparation, scanning, mailing, and filing. • Maintains a professional appearance and a clean, safe environment. • Respects patients by recognizing their rights; maintaining confidentiality. • Utilizes technology, including specialized software as applicable, to maximize productivity. • Develops and maintains electronic files as necessary. • Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties. • Other duties as assigned. Qualifications/Requirements: Experience: Minimum of one (1) year of customer service and/or medical office experience preferred. Education: High school diploma or equivalent required. Associates degree from an accredited institution preferred.

Radiology Breast Health Navigator Compensation: $19/hour - Weekly Pay Work Hours: Monday-Friday, 8:00 AM-5:00 PM; Saturday, 8:00 AM-3:00 PM Interview Format: In-person Dress Code: Business Casual Position Overview The Radiology Breast Health Navigator is responsible for coordinating all aspects of breast imaging follow-up care, ensuring patients are scheduled for appropriate radiologist-recommended studies. This role supports mammography and breast ultrasound callbacks, schedules breast biopsies, and manages inbound calls related to patient questions, concerns, and requested results. The Breast Health Navigator works closely with radiologists, clinical staff, clerical management, and a team of three additional navigators to deliver exceptional patient support. Key Responsibilities Coordinate and schedule all callback imaging, including mammography and breast ultrasound studies. Schedule breast biopsies and ensure appropriate preparation and documentation. Handle high-volume inbound and outbound calls related to imaging results, patient inquiries, and follow-up appointments. Utilize the Breast Imaging Coordinator dashboard to contact patients daily and manage tracking lists. Respond promptly to incoming emails on the Breast Health Navigator inbox. Ensure all daily assigned tasks are completed by end of business day. Collaborate closely with radiologists and clinical/clerical management teams to support workflow efficiency and patient experience. Required Qualifications 3-5 years of experience in Radiology, preferably with Breast Imaging. Strong working knowledge of breast imaging workflows and terminology. Experience with the Epic scheduling system. Proficiency in medical terminology and insurance verification. Experience as a Patient Care Coordinator and/or in surgical scheduling. Excellent communication skills and ability to manage high-volume phone interactions. Strong organizational skills with attention to detail and follow-through.

Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam and Ulster Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs. Founded as a free clinic in 1972, Open Door's mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions. Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to eight School-Based Health Centers in the Port Chester and Ossining School Districts, a mobile dental van in Mount Kisco, and a new dental practice in Saugerties, NY. For more information, please visit our website at ************************ Open Door is seeking a Patient Advocate, reporting to the Care Coordination Programs Manager. As part of the medical care team, the services provided by the Patient Advocate aim to improve patient health outcomes and assist patients in managing their own health care and becoming independent, and informed consumers of health care services. Primary responsibilities include chronic disease management education and care coordination, assistance with accessing concrete services, linkage to outside services, and Cancer Services Program enrollment. The Patient Advocate improves access to services provided both internally and externally to Open Door by identifying and reducing barriers. Responsibilities CHRONIC DISEASE MANAGEMENT EDUCATION AND CARE COORDINATION Provide basic education on chronic diseases to patients and caregivers. Provide education on basic-self management activities for chronic diseases to patients and caregivers and reinforces medical provider's guidance. Develop care plans with patients who have a chronic disease diagnosis to improve health outcomes; provide ongoing support to patients to assist with adherence to care plan, navigating barriers and revising care plan. Assist with the establishment of self-management goals and creating realistic action plans to achieve established goals; follows-up with patients to determine goal feasibility over time; assists patients in tracking progress to goals and assists with navigating barriers to goal achievement. CONCRETE SERVICE NAVIGATION Make appropriate and timely referrals to address identified needs related to the social determinants of health; assists patients with completing paperwork required for referrals. Serve as a healthcare system navigator to ensure that patients can access health care service. Make appropriate referrals to Outreach and Enrollment Department for assistance with medical insurance. Educate patients about low cost pharmaceutical drug programs and facilitates enrollment. Assess patients' needs related to the social determinants of health (e.g. housing, literacy, employment, food, clothing, child care, access to medication and health services, transportation, social support, emotional health, correctional system involvement, refugee or immigration status, physical safety, and domestic violence) using a standardized screening tool. LINKAGE TO OUTSIDE SERVICES Serve as liaison between primary care providers and patients to ensure that patients can access specialty medical services. Assist patients with preparation for medical specialist appointments at outside facilities by scheduling appointments, accessing options to address transportation and financial barriers, obtaining/completing needed records/paperwork, and reviewing instructions regarding preparations for labs or other tests. Collaborate with the medical care team to acquire records from outside medical specialists. CANCER SCREENING AND TREATMENT NAVIGATION Assist patients with navigating the cancer screening process including scheduling cancer screening appointments and addressing transportation and financial barriers. Assist patients to prepare for cancer screening appointments (e.g. obtaining needed records/paperwork, preparing for tests, understanding what will happen at the appointment). Complete enrollment for the New York State Cancer Services Program (CSP) for eligible patients requiring covered breast, cervical and colorectal cancer screening and diagnostic services. Send correspondence to patients for notifications of cancer screening tests with no concerning findings. Assist patients with cancer diagnoses in navigating the treatment process including identifying oncologists/surgeons, scheduling appointments, and addressing transportation and financial barriers; refers patients to support resources as needed including internal supports (e.g. behavioral health, wellness, Spanish-language cancer support group) and external supports (e.g. support services). Collaborate with the medical care team to acquire records from cancer screening appointments and cancer treatment. ADDITIONAL DUTIES Document all patient care activities in the Electronic Medical Record clearly and accurately in a timely manner. Conduct other data tracking and reporting activities as assigned. Conduct screenings and assessments. Requirements Bilingual English/Spanish with written and verbal fluency in both languages. Valid NYS driver's license and daily access to car. High School Degree required. College credits, Associates Degree, Bachelor's degree preferred. Customer service experience required. Experience with community and health organizations preferred. Passionate about providing high quality care to low income, under-served individuals and those lacking access to health care. Able to function effectively as a member of an interdisciplinary team and committed to collaborative team based care. Culturally competent/sensitive (racial, ethnic, linguistic, LGBTQ+, physical ability, etc.) and committed to inclusive, multicultural programming. Proficient computer use, including Microsoft Office applications. Able to understand and follow detailed instructions. Highly organized and self-directed, able to multi-task. Flexible and exhibits the ability to adapt as situations evolve. Comfortable working in a fast-paced, high accountability environment. Effective in problem solving and exhibits excellent judgment and the ability to prioritize. There are many fantastic benefits to a career at Open Door Family Medical Centers. In addition to working to effect positive change in the health and lives of thousands residents of Westchester and Putnam counties, Open Door offers its employees a stimulating, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and 401(k), generous paid time off, onsite Wellness facilities, and educational assistance. Aside from excellent benefits, we offer a competitive salary and annual bonuses based on patient care. At Open Door, we enjoy working in a team-based, patient-centered environment and value the benefits of a diversified workplace that values our patients and the communities we serve. If you want to make a difference in the lives of thousands of patients in the health of our communities of Westchester and Putnam counties, and if the position speaks to your capabilities, experience and commitment to improve the health of our communities, please complete the application, upload your resume and cover letter with salary requirements. Qualified candidates will be contacted by phone and/or email. Open Door is an Equal Opportunity Employer.

Department/Unit: EmUrgent Care - Coxsackie Work Shift: Day (United States of America) Salary Range: $37,440.00 - $48,672.00Patient Service Associate - EmUrgentCare, Per Diem Primary Job Responsibilities: • Assist all patients that report to the front desk • Greet patients in a prompt, courteous and professional manner • Interact with a diverse patient population • Utilize the electronic medical record to maintain patient records via scanning or registration • Attend appointments, collect copayments, and other necessary information at time of check-in • Schedule follow up appointments and referrals as needed (check out) • Answer incoming phone calls and direct appropriately to team members Education • High school diploma or equivalent required. Experience: • No experience required. • Excellent customer service skills preferred • Experience using an electronic health record and Microsoft Office a plus! Competitive Benefits and Perks: • Paid hands-on training • Opportunities for growth within the Albany Medical Center family • Medical Coverage (CDPHP), Dental and Vision plans available • Located on main public transportation lines • Paid Time Off • Tuition Reimbursement • AMC Pension Plan and 403B Retirement About Albany Med Best of the Capital Region Patient Service Associate - EmUrgentCare, Per Diem Join our team and be part of something BIG. Imagine how good it would feel to provide state-of-the-art care to people who need it each day. World-Class specialty care closer to home. Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our Front Office team as a Patient Service Associate. An ideal candidate must be able to multi-task in a fast-paced environment, both independently and on a team. This is a per diem position with 36-hour monthly and one 12-hour shift on a weekend requirement. This is an onsite position at multiple EmUrgentCare locations, with some nearby travel required. Primary Job Responsibilities: Assist all patients that report to the front desk Greet patients in a prompt, courteous and professional manner Interact with a diverse patient population Utilize the electronic medical record to maintain patient records via scanning or registration Attend appointments, collect copayments, and other necessary information at time of check-in Schedule follow up appointments and referrals as needed (check out) Answer incoming phone calls and direct appropriately to team members Education High school diploma or equivalent required. Experience: No experience required. Excellent customer service skills preferred Experience using an electronic health record and Microsoft Office a plus! Competitive Benefits and Perks: Paid hands-on training Opportunities for growth within the Albany Medical Center family Medical Coverage (CDPHP), Dental and Vision plans available Located on main public transportation lines Paid Time Off Tuition Reimbursement AMC Pension Plan and 403B Retirement About Albany Med Best of the Capital Region Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Enjoy what you do while contributing to a company that makes a difference in people's lives. RMA of New York City, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. We have an immediate opening for a Patient Services Coordinator II to join our team in Mount Kisco, New York. The schedule is working Full-Time Monday- Friday, daytime hours. This full-time (40 hours a week) day shift position that will float between the Mount Kisco and White Plains New York practice. It requires a Saturday only and holiday rotation at our Mount Kisco location. When working on Saturday and/or holiday the hours are 7:00AM to 11:30AM. The pay range for this position is $20.00-$22.00 per hour. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Coordinator II is responsible for: Interacting with patients; practicing effective, courteous communication Working the front desk Scheduling patient appointments and in-office procedures Managing the physician's schedules and preparing letters and reports and handling special projects as assigned Handle all letters for patients and assist with patient requests related to their treatment at our practice Act as the key liaison with the MD, clinical, and other staff members to ensure all administrative functions are completed What You'll Bring: The skills and education we need are: Good judgement and takes initiative. Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition. Passionate about providing excellent patient care. Ability to work independently and as part of the team. A successful candidate must possess a bachelor's degree or higher. Medical office experience is a plus; related job experience is required Interest in the field of reproductive medicine is a must. Excellent organizational and interpersonal skills are required Strong verbal and written communication skills are a must Familiarity with computer applications (Microsoft Suite) is required and with Nextgen is a plus. More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match At RMA of New York City, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! To learn more about our company and culture, visit here.

Full-time Description Cornerstone Family Healthcare is actively recruiting for a Patient Services Representative to join our growing team in Port Jervis. RATE OF PAY/SALARY: $18.00 STATUS: Full-Time General Purpose: The Patient Services Representative will perform general patient registration responsibilities and general office duties to support the operations of their respective department. Description of Duties: Demonstrates excellent customer service skills at all times: Greets all patients promptly upon entering the patient waiting area, responds promptly and appropriately to their request. Uses appropriate phone etiquette, treating all callers with courtesy and respect. Is attentive to all callers placed on hold and diligently monitors time spent on hold. Monitors the patient waiting area and ensures that it is kept clean and orderly. Notifies the practice manager or Administrator on Duty of patients in the waiting room with an extended wait time. Schedules appointments, changes appointments, and cancels appointments as needed. Verifies scheduled appointments when a patient presents as an appointment/walk in to ensure that they still want /need other scheduled appointments. Participates in the departmental patient registration process following CORNERSTONE policies and procedures: Verifies patient information at each visit and makes necessary updates in the practice management system. Ensures that required documentation is collected for each patient; photo identification, insurance information, birth certificate (pediatrics), etc. Scans registration documents, patient identification, insurance card and other required documentation to the practice management system. Verifies insurance eligibility and PCP for each patient at every visit and knowledgeable about different types of insurance and their general rules (i.e. PPO/HMO and PCP/referral rules). Collects copayments and visit payments at the time of registration. Makes appropriate referrals to the Patient Billing Coordinator for patients who cannot pay their copayment. Participates as part of a Care Team, including but not limited to: Alerting the Care Team of any potential barriers (anticipated insurance, financial issues, etc.) that may cause delays or difficulties during the day. Participates in Quality Improvement activites with the Care Team or department. Follows up on referrals for assigned provider, tracking consultation notes until they are received, documenting appropriate follow up in EMR and calling patients/specialists when necessary. Completes referrals in EMR when consultation notes have been received. Completes referral reporting on a monthly basis and submits to the Referrals Supervisor. Provides patients with information regarding specialty referrals and assists with making appointments as needed. Monitors provider schedule on a daily basis, ensuring that all visits have been completed or marked as NO SHOW at the end of the day. Completes all NO SHOW follow up with the patient and documents appropriately in EMR. Confirms appointments for the following day's appointments. Administers the requisite amount of Patient Satisfaction Surveys. Remains knowledgeable about the Sliding Fee Scale (SFS): Is Knowledgeable about the SFS policies and required documentation. Offers sliding fee scale to patients with no insurance. Follows CORNERSTONE policies and procedures to qualify patients for the SFS as necessary. Provides cross coverage in other departments as assigned. Maintains confidentiality of all aspects of the center including, but not limited to, patient confidentiality, financials, and employee relations. Attends and participates in monthly department, All Staff and other required meetings. Perform other related duties as assigned. Requirements High School Diploma or Equivalency At least one year clerical experience Knowledge of data entry Pleasant telephone manner and ability to work under pressure

Job Description Radiology Breast Health Navigator Compensation: $19/hour - Weekly Pay Work Hours: Monday-Friday, 8:00 AM-5:00 PM; Saturday, 8:00 AM-3:00 PM Interview Format: In-person Dress Code: Business Casual Position Overview The Radiology Breast Health Navigator is responsible for coordinating all aspects of breast imaging follow-up care, ensuring patients are scheduled for appropriate radiologist-recommended studies. This role supports mammography and breast ultrasound callbacks, schedules breast biopsies, and manages inbound calls related to patient questions, concerns, and requested results. The Breast Health Navigator works closely with radiologists, clinical staff, clerical management, and a team of three additional navigators to deliver exceptional patient support. Key Responsibilities Coordinate and schedule all callback imaging, including mammography and breast ultrasound studies. Schedule breast biopsies and ensure appropriate preparation and documentation. Handle high-volume inbound and outbound calls related to imaging results, patient inquiries, and follow-up appointments. Utilize the Breast Imaging Coordinator dashboard to contact patients daily and manage tracking lists. Respond promptly to incoming emails on the Breast Health Navigator inbox. Ensure all daily assigned tasks are completed by end of business day. Collaborate closely with radiologists and clinical/clerical management teams to support workflow efficiency and patient experience. Required Qualifications 3-5 years of experience in Radiology, preferably with Breast Imaging. Strong working knowledge of breast imaging workflows and terminology. Experience with the Epic scheduling system. Proficiency in medical terminology and insurance verification. Experience as a Patient Care Coordinator and/or in surgical scheduling. Excellent communication skills and ability to manage high-volume phone interactions. Strong organizational skills with attention to detail and follow-through.

Department/Unit: Outpatient PM&R Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64Salary Range: $40,495.10 - $52,643.64 Outpatient Therapy is looking for a individual to join our dynamic team in providing excellent customer service to Capital Region patients in a fast paced and positive environment. BASIC FUNCTION The Patient Service Associate is responsible for multiple tasks from front-end customer service to back-end charge entry and insurance verification work. Ability to prioritize work duties, multitask, and work in multiple software programs. Strong organizational and multi-tasking skills. Ability to work independently and prioritize assignments and tasks. Ability to work as part of a team. Ability to accept correction and deal calmly and effectively with high stress situations. Good interpersonal, written, and oral communication skills. Detail oriented, resourceful, and proactive. Ability to maintain strict confidentiality. Professional demeanor and proper telephone etiquette. Basic working knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint). Essential Duties and Responsibilities Responsible for registration and scheduling process for complex patients. Responsible for updating the system with registration, scheduling and insurance information. Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any questions. Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow. Understands the practice and hospital strategic plan. Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role. Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center. Exemplify Albany Med CARES guiding principles. Is a champion to ensure an optimal patient experience. Understands and promotes patient and employee safety as our top priority. Promotes a safe environment and promptly reports issues. Understands patient safety goals. Qualifications High School Diploma/G.E.D. - required 2-3 years office experience or one year of related experience in a medical practice - preferred Experience using an electronic health record and Microsoft Office a plus. Excellent customer service skills. Ability to multi-task in a high patient volume unit. Ability to learn and utilize resources. Strong time management skills. Ability to review information and draw appropriate conclusions. Good judgement and ability to problem solve; escalate issues as needed. Strong teamwork skills and work ethic. Physical Demands Standing - Occasionally Walking - Occasionally Sitting - Constantly Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Frequently Working Conditions Extreme cold - Rarely Extreme heat - Rarely Humidity - Rarely Wet - Rarely Noise - Occasionally Hazards - Rarely Temperature Change - Rarely Atmospheric Conditions - Rarely Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam and Ulster Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs. Founded as a free clinic in 1972, Open Door's mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions. Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to eight School-Based Health Centers in the Port Chester and Ossining School Districts, a mobile dental van in Mount Kisco, and a new dental practice in Saugerties, NY. For more information, please visit our website at ************************ Open Door is seeking a Patient Advocate, reporting to the Care Coordination Programs Manager. As part of the medical care team, the services provided by the Patient Advocate aim to improve patient health outcomes and assist patients in managing their own health care and becoming independent, and informed consumers of health care services. Primary responsibilities include chronic disease management education and care coordination, assistance with accessing concrete services, linkage to outside services, and Cancer Services Program enrollment. The Patient Advocate improves access to services provided both internally and externally to Open Door by identifying and reducing barriers. Responsibilities CHRONIC DISEASE MANAGEMENT EDUCATION AND CARE COORDINATION Provide basic education on chronic diseases to patients and caregivers. Provide education on basic-self management activities for chronic diseases to patients and caregivers and reinforces medical provider's guidance. Develop care plans with patients who have a chronic disease diagnosis to improve health outcomes; provide ongoing support to patients to assist with adherence to care plan, navigating barriers and revising care plan. Assist with the establishment of self-management goals and creating realistic action plans to achieve established goals; follows-up with patients to determine goal feasibility over time; assists patients in tracking progress to goals and assists with navigating barriers to goal achievement. CONCRETE SERVICE NAVIGATION Make appropriate and timely referrals to address identified needs related to the social determinants of health; assists patients with completing paperwork required for referrals. Serve as a healthcare system navigator to ensure that patients can access health care service. Make appropriate referrals to Outreach and Enrollment Department for assistance with medical insurance. Educate patients about low cost pharmaceutical drug programs and facilitates enrollment. Assess patients' needs related to the social determinants of health (e.g. housing, literacy, employment, food, clothing, child care, access to medication and health services, transportation, social support, emotional health, correctional system involvement, refugee or immigration status, physical safety, and domestic violence) using a standardized screening tool. LINKAGE TO OUTSIDE SERVICES Serve as liaison between primary care providers and patients to ensure that patients can access specialty medical services. Assist patients with preparation for medical specialist appointments at outside facilities by scheduling appointments, accessing options to address transportation and financial barriers, obtaining/completing needed records/paperwork, and reviewing instructions regarding preparations for labs or other tests. Collaborate with the medical care team to acquire records from outside medical specialists. CANCER SCREENING AND TREATMENT NAVIGATION Assist patients with navigating the cancer screening process including scheduling cancer screening appointments and addressing transportation and financial barriers. Assist patients to prepare for cancer screening appointments (e.g. obtaining needed records/paperwork, preparing for tests, understanding what will happen at the appointment). Complete enrollment for the New York State Cancer Services Program (CSP) for eligible patients requiring covered breast, cervical and colorectal cancer screening and diagnostic services. Send correspondence to patients for notifications of cancer screening tests with no concerning findings. Assist patients with cancer diagnoses in navigating the treatment process including identifying oncologists/surgeons, scheduling appointments, and addressing transportation and financial barriers; refers patients to support resources as needed including internal supports (e.g. behavioral health, wellness, Spanish-language cancer support group) and external supports (e.g. support services). Collaborate with the medical care team to acquire records from cancer screening appointments and cancer treatment. ADDITIONAL DUTIES Document all patient care activities in the Electronic Medical Record clearly and accurately in a timely manner. Conduct other data tracking and reporting activities as assigned. Conduct screenings and assessments. Requirements Bilingual English/Spanish with written and verbal fluency in both languages. Valid NYS driver's license and daily access to car. High School Degree required. College credits, Associates Degree, Bachelor's degree preferred. Customer service experience required. Experience with community and health organizations preferred. Passionate about providing high quality care to low income, under-served individuals and those lacking access to health care. Able to function effectively as a member of an interdisciplinary team and committed to collaborative team based care. Culturally competent/sensitive (racial, ethnic, linguistic, LGBTQ+, physical ability, etc.) and committed to inclusive, multicultural programming. Proficient computer use, including Microsoft Office applications. Able to understand and follow detailed instructions. Highly organized and self-directed, able to multi-task. Flexible and exhibits the ability to adapt as situations evolve. Comfortable working in a fast-paced, high accountability environment. Effective in problem solving and exhibits excellent judgment and the ability to prioritize. There are many fantastic benefits to a career at Open Door Family Medical Centers. In addition to working to effect positive change in the health and lives of thousands residents of Westchester and Putnam counties, Open Door offers its employees a stimulating, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and 401(k), generous paid time off, onsite Wellness facilities, and educational assistance. Aside from excellent benefits, we offer a competitive salary and annual bonuses based on patient care. At Open Door, we enjoy working in a team-based, patient-centered environment and value the benefits of a diversified workplace that values our patients and the communities we serve. If you want to make a difference in the lives of thousands of patients in the health of our communities of Westchester and Putnam counties, and if the position speaks to your capabilities, experience and commitment to improve the health of our communities, please complete the application, upload your resume and cover letter with salary requirements. Qualified candidates will be contacted by phone and/or email. Open Door is an Equal Opportunity Employer.

Full-time Description Cornerstone Family Healthcare is actively recruiting for a Patient Services Representative to join our growing team in Newburgh. RATE OF PAY/SALARY: $18.00 per hour STATUS: Full-Time CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability. CORNERSTONE BENEFITS: Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays General Purpose: The Patient Services Representative will perform general patient registration responsibilities and general office duties to support the operations of their respective department. Description of Duties: Demonstrates excellent customer service skills at all times: o Greets all patients promptly upon entering the patient waiting area, responds promptly and appropriately to their request. Uses appropriate phone etiquette, treating all callers with courtesy and respect. Is attentive to all callers placed on hold and diligently monitors time spent on hold. Monitors the patient waiting area and ensures that it is kept clean and orderly. Notifies the practice manager or Administrator on Duty of patients in the waiting room with an extended wait time. Schedules appointments, changes appointments and cancels appointments as needed. Verifies scheduled appointments when a patient presents as an appointment/walk in to ensure that they still want/need other scheduled appointments. Participates in the departmental patient registration process following CORNERSTONE policies and procedures: o Verifies patient information at each visit and makes necessary updates in the practice management system. Ensures that required documentation is collected for each patient; photo identification, insurance information, birth certificate (pediatrics), etc. Scans registration documents, patient identification, insurance card and other required documentation to the practice management system. Verifies insurance eligibility and PCP for each patient at every visit and accurately enters into the practice management system. Is knowledgeable about different types of insurance and their general rules (i.e. PPO/HMO and PCP/referral rules). Collects copayments and visit payments at the time of registration. Makes appropriate referrals to the Patient Billing Coordinator for patients who cannot pay their copayment. Provides patients with information regarding specialty referrals and assists with making appointments as needed. Monitors provider schedule on a daily basis, ensuring that all visits have been completed or marked as a DNKA at the end of the day. o Completes all DNKA follow up with the patient and documents appropriately in EMR. Confirms appointments for the following day's appointments. Administers the requisite amount of Patient Satisfaction Surveys Remains knowledgeable about the Sliding Fee Scale (SFS): o Is knowledgeable about the SFS policies and required documentation. o Offers sliding fee scale to patients with no insurance. o Follows CORNERSTONE policies and procedures to qualify patients for the SFS as necessary. Provides cross coverage in other departments as assigned. Maintains confidentiality of all aspects of the center including, but not limited to, patient confidentiality, financials, and employee relations. Attends and participates in monthly department, All Staff and other required meetings. Perform other related duties as assigned. Requirements High school diploma or equivalent At least one-year clerical experience preferred. Must have schedule flexibility. Bilingual: English/Spanish preferred Travel may be required for coverage of other sites/departments Salary Description $18.00