Patient service representative jobs in Redding, CA - 37 jobs
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Patient Service Representative
Customer Service Representative
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Patient Access Representative
Insurance Specialist
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Patient Care Coordinator
Patient Care Coordinator - Front Office
Skin and Cancer Institute
Patient service representative job in Redding, CA
Job Description
Join Our Team at Skin and Cancer Institute!
Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!
Why Join Us?
At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.
Summary of Position
Work Location: 1842 Buena Ventura Bld. Redding, CA
The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times
What You'll Do:
Essential Duties & Key Responsibilities
Courteously check patients in and out according to our Customer Service standards.
Asking every patient for a google review.
Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours.
Verify primary and secondary insurance prior to scheduled visits in accordance with protocols.
Follow all HIPPA regulations, keep patient personal and financial information confidential.
Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients.
Document payment notes; balance and reconcile payments collected during your work shift.
Maintain and update provider schedules as needed within company guidelines.
Schedule and confirm patient appointments in accordance with protocols.
Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit.
Create / prepare superbills accurately and in a timely manner.
Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times.
Deescalate/resolve patient grievances with effective and kind communication.
Keep the front office and patient waiting areas neat and orderly to maintain our high standards.
Other duties are assigned to assist with the overall function of your location.
Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral
Ability to input the correct payor ID or name and address into EMA.
Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF)
Updating the PA log, ensure codes are entered correctly.
Closing tasks - end of day is accurate and uploaded to share drive.
Collecting cosmetic sales in lightspeed.
Maintain a clean and organized reception area and restroom facilities.
What We're Looking For:
Required Skills & Abilities
Strong customer service and interpersonal skills
Effective verbal and written communication skills
Knowledge of primary and secondary insurance types, billing, and documentation procedures
Proficiency in Microsoft Office and EMA software and Lightspeed
Ability to stay focused on tasks to be accomplished while working in dynamic situations
Ability to maintain HIPAA confidentiality and professionalism
Confidently and professionally ask for and process financial payments
Education & Experience
High school diploma or equivalent required.
1-2 years of experience in a medical office or customer service role preferred.
Familiarity with HIPAA regulations and healthcare operations.
Additional training or certification in medical office administration is preferre
EQUIPMENT & SOFTWARE OPERATION
The incumbent in this position may operate any/all of the following equipment:
Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth
What We Offer:
Competitive salary and benefits
Health, dental, vision, and ancillary insurance options
401K retirement savings
Paid time off
Professional development opportunities
Supportive and fair work environment
Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you!
#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
$33k-52k yearly est. Easy Apply 29d ago
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Customer Service Representative - CA
Hassan & Sons Inc.
Patient service representative job in Redding, CA
Under the general supervision of the Store Manager and Area Manager, the Customer ServiceRepresentative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers.
The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service.
Responsibilities and Duties:
Customer Service Excellence
Greet all customers with enthusiasm and professionalism, creating a welcoming environment (“Welcome to H&S” / “Welcome to Chevron”)
Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance
Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement
Represent the company with professionalism in appearance, communication, and conduct
Cash Handling & Register Operations
Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions
Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy
Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures
Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions
Store Presentation & Merchandising
Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing
Maintain signage, promotional materials, and pricing accuracy
Remove expired, damaged, or recalled items and report discrepancies to the Station Manager
Keep the sales floor, counters, and displays neat, clean, and clutter-free
Food & Beverage Handling
Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.)
Follow all food safety, sanitation, and temperature guidelines
Clean and sanitize equipment regularly to ensure quality and compliance
Maintenance, Cleanliness & Safety
Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal
Refill windshield washer stations, paper towels, and squeegees at the pumps
Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems
Report equipment malfunctions or safety hazards immediately to management
Additional Duties
Adhere to the station's shift duties checklist for assigned shifts
Understand and assist with car wash operations (if applicable)
Perform other job-related duties as assigned by management
Education and Work Experience
High school diploma or equivalent preferred
Previous experience in retail, food service, or customer-facing roles preferred
Basic knowledge of POS systems and cash-handling procedures
CPR and First Aid training a plus
Strong communication skills and the ability to work effectively in a team environment
Skill Set
Strong customer service and communication skills
Ability to multitask and stay organized in a fast-paced setting
Self-motivated and dependable, with strong follow-through and attention to detail
Able to follow direction, take initiative, and maintain professionalism under pressure
Comfortable using computers and POS systems; basic Microsoft Office skills a plus
Flexible availability, including nights, weekends, and holidays
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Frequent standing, walking, bending, and lifting up to 50 lbs
Requires use of hands, arms, and vision to operate POS systems and restock merchandise
Must be able to work both indoors and outdoors in various weather conditions
Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment
Must be able to communicate clearly and effectively in person and over the phone
Reasonable accommodations will be provided as required by law
Interview Availability - M-F (8AM - 12 PM)
Open Availability
All shifts
Opening - 4:30 AM - 1 PM
Mid Morning - 10 AM - 6:30 PM
2 Closers at 3:15 PM - 11:45 PM
$32k-41k yearly est. Auto-Apply 47d ago
Customer Service Representative - State Farm Agent Team Member
Zach Bay-State Farm Agent
Patient service representative job in Redding, CA
Job DescriptionROLE DESCRIPTION: As a Customer ServiceRepresentative - State Farm Agent Team Member with Zach Bay - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$32k-41k yearly est. 4d ago
*** Patient Account Registrar ***
Mission Regional Medical Center 4.8
Patient service representative job in Redding, CA
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Shasta Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
Shasta Regional Medical Center is a 226-bed acute care facility serving Northern California. The hospital offers a comprehensive range of services. Shasta Regional Medical Center is one of the nation's 50 Top Cardiovascular Hospitals recognized by Watson Health and holds an 'A' Grade from Leapfrog Group, the nation's premier advocate of transparency in health care. The hospital is Joint Commission Certified for Stroke, Hip/Knee and Diabetes. They are a Five Star recipient for treatment of heart failure, respiratory failure and is named among the top 5% in the nation for patient safety. Shasta Regional Medical Center delivers patient-centered healthcare with compassion, dignity and respect for every patient and their family. For more information, visit ***********************
Responsibilities
The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.
Qualifications
Education and Work Experience
Previous hospital experience as an admissions representative preferred. Knowledge of medical terminology preferred. Effective written and verbal communication skills. Ability to multi-task, prioritize needs to meet required timelines. Analytical and problem-solving skills. Customer Services experience required. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
Pay Transparency
Shasta Regional Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time. The current compensation range for this role is $21.00 to $26.96. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment Status
Full Time
Shift
Days
Equal Employment Opportunity
We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources.Know Your Rights: ********************************************************************************************
$21-27 hourly Auto-Apply 3d ago
Medical Assistant Medical Office Rep
Common Spirit
Patient service representative job in Redding, CA
Job Summary and Responsibilities As a Medical Assistant at Dignity Health Medical Foundation clinics, now part of CommonSpirit Health, you'll keep the day running smoothly and efficiently for your patients and clinical team. You'll take the lead on proactively preparing patient charts- ensuring all information is obtained and up-to-date for those seen in our facility. You can expect to have multiple patients daily depending on the number of physicians are on-site.
Your success in this role comes from your enthusiasm to help others, work efficiently, and your empathy for our patients. This the perfect opportunity for a MA interested in growing their career.
Some of your daily activities will include:
* Assisting in preparing patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
* Administering medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
* Maintaining a clean, organized, and safe environment, and performing patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician's Assistant, or Licensed Vocational Nurse.
* Comfortable managing medical records- charts and EMR
* Communicate and document any patient concerns to physicians, physician's assistants, or nurses
* Work with physicians, insurance providers, and pharmacies to obtain authorizations for patient medication, including refills
To learn more and begin your journey click here
Job Requirements
Minimum Qualifications:
* High school diploma (or equivalent) required
* Satisfactory completion of a formal Medical Assistant program pursuant to the Division of Allied Health Professions or military training that is equivalent to an accredited Medical Assistant program (determination by Dignity Health Medical Foundation H.R. department in conjunction with the State Division of Allied Health Professions) required
* Excellent interpersonal, organizational, and customer service skills required
* Medical terminology, familiarity with CPT and ICD-10 coding procedures and reference tools, and pharmacology appropriate to the Medical Assistant scope of practice required
* Current BLS certification required (must be certified through the American Heart Association)
Preferred Qualifications:
* Six (6) months of experience in an outpatient setting as a Medical Assistant preferred
* Certification must be obtained through one of the private agencies approved by the Medical Board of California:
* American Association of Medical Assistants (preferred)
* American Medical Technologists
* American Medical Certification Association
* California Certifying Board of Medical Assistants
* Multi-skilled Medical Certification Institute, Inc. (NCCT)
* Familiarity with an electronic practice management system preferred
This position is represented by the SEIU-UHW.
#HelloMedicalAssistants
Where You'll Work
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive healthcare services to the many communities we serve.
$31k-47k yearly est. 6d ago
Medical Assistant Medical Office Rep
Commonspirit Health
Patient service representative job in Redding, CA
Where You'll Work
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive healthcare services to the many communities we serve.
Job Summary and Responsibilities
As a Medical Assistant at Dignity Health Medical Foundation clinics, now part of CommonSpirit Health, you'll keep the day running smoothly and efficiently for your patients and clinical team. You'll take the lead on proactively preparing patient charts- ensuring all information is obtained and up-to-date for those seen in our facility. You can expect to have multiple patients daily depending on the number of physicians are on-site.
Your success in this role comes from your enthusiasm to help others, work efficiently, and your empathy for our patients. This the perfect opportunity for a MA interested in growing their career.
Some of your daily activities will include:
Assisting in preparing patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
Administering medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
Maintaining a clean, organized, and safe environment, and performing patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician's Assistant, or Licensed Vocational Nurse.
Comfortable managing medical records- charts and EMR
Communicate and document any patient concerns to physicians, physician's assistants, or nurses
Work with physicians, insurance providers, and pharmacies to obtain authorizations for patient medication, including refills
To learn more and begin your journey click here
Job Requirements
Minimum Qualifications:
High school diploma (or equivalent) required
Satisfactory completion of a formal Medical Assistant program pursuant to the Division of Allied Health Professions or military training that is equivalent to an accredited Medical Assistant program (determination by Dignity Health Medical Foundation H.R. department in conjunction with the State Division of Allied Health Professions) required
Excellent interpersonal, organizational, and customer service skills required
Medical terminology, familiarity with CPT and ICD-10 coding procedures and reference tools, and pharmacology appropriate to the Medical Assistant scope of practice required
Current BLS certification required (must be certified through the American Heart Association)
Preferred Qualifications:
Six (6) months of experience in an outpatient setting as a Medical Assistant preferred
Certification must be obtained through one of the private agencies approved by the Medical Board of California:
American Association of Medical Assistants (preferred)
American Medical Technologists
American Medical Certification Association
California Certifying Board of Medical Assistants
Multi-skilled Medical Certification Institute, Inc. (NCCT)
Familiarity with an electronic practice management system preferred
**This position is represented by the SEIU-UHW.**
#HelloMedicalAssistants
$31k-47k yearly est. Auto-Apply 5d ago
Customer Service Representative
Community Choice Financial Family of Brands 4.4
Patient service representative job in Redding, CA
Your Opportunity
Customer ServiceRepresentativeCalifornia Check Cashing Stores Redding, CA
As a Customer ServiceRepresentative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!
What We Offer
Compensation
The hourly wage for the position is $20.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What You'll Do - Essential Duties and Responsibilities
Connect with customers to cultivate lasting relationships that drive repeat business.
Review, validate, and process customer transactions with accuracy.
Maximize customer success by offering personalized financial services that fit their lifestyle.
Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
Build new business by completing daily call campaigns.
Assist in customer account management and collections by accepting payments and managing customer appointments.
Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.
Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.
Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
Engage in ongoing training and stay current on product and process changes.
Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
What We're Looking For - Qualifications and Skills
A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Workplace Awards & Recognition
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$20 hourly Auto-Apply 14d ago
Billing Represenative
Owens Healthcare 4.1
Patient service representative job in Redding, CA
Are your skills being detail-oriented with a passion for efficiency, precision, and patient care? Do you thrive in a dynamic, fast-paced environment and enjoy driving results with your team? If so, Lifemed Closed Door Pharmacy could be the perfect place for you!
We are looking for an individual who is dedicated, compassionate, and highly organized Billing Rep to join our long term care pharmacy support services team!
A little about Lifemed (A Friesen Group Company)
We are Northern California's Premier long-term pharmacy. Leading the way with compassion, reliability and trust. We deliver pharmacy solutions to long-term care facilities throughout the North State. Also, for the third time, recently certified as a Great Place to Work! Check out what our staff have to say: Friesen Group - Certified Great Place to Work
Values must align with our company
Our Core Values are: HUMAN VALUE, TAKE OWNERSHIP, MAKE THE DIFFERENCE, SET THE PACE AND EMBRACE CHANGE.
Benefits Monday- Friday Schedule 8AM-5PM Medical/Dental/Vision Flexible Spending Account 401K with generous company match Paid Time Off Company Sponsored Events Wellness Reimbursement Benefit Recognition/Rewards Program Employee Referral Incentive
Accurate and Timely Billing
Process daily paperwork.
Track unresolved issues until they become resolved (including any documentation necessary to bill.)
Daily process all billable paper billed and electronic claims.
Review all claims before mailing or transmitting to catch potential incorrect billings.
Accurate and Timely Collections
Process, research and resolve denials daily as they are received.
Follow collection guidelines and review accounts in the time frame specified by department policy as well as follow up on unpaid claims per department policy.
Monthly review aged trial balance report/activity with your supervisor at a scheduled monthly meeting. Notes on all action taken, is expected on any account over 60 days old and any credit balance.
Post receivables daily as they are received
Initiate and facilitate process improvement
Analyze daily routines and look for alternate methods of current processes to maximize efficiency.
Analyze software functions for possible improvement to maximize efficiency.
Facilitate and/or participate in training to operations on process improvement changes when assigned.
Support general company and department operations
Answer phones in a timely manner, addressing customer concerns immediately or transferring customers to the appropriate personnel.
Participate in department meetings and complete assigned action items as required.
Inform appropriate personnel when forms or supplies need to be ordered.
Participate in the Reimbursement Values committee as assigned.
Report all software and hardware (i.e. printers, fax machines, copy machine) issues to appropriate supervisor.
Administrative Support
Assess daily workloads/schedules to determine where help may be needed to complete the essential daily reimbursement functions.
Evaluate all projects assigned and report areas of concern to the department supervisor
Accurate & Timely Billing
Daily process all billable paper billed and electronic claims.
Review all claims before mailing or transmitting to catch potential incorrect billings.
Accurate and Timely Collections
Process, research and resolve denials daily as they are received.
Follow collection guidelines and review accounts in the time frame specified by department policy as well as follow up on unpaid claims per department policy.
Company & Department Operations
Answer phones in a timely manner, addressing customer concerns immediately or transferring customers to the appropriate personnel
Participate in departmental meetings and complete assigned action items as required.
Administrative Support
Assess daily workloads/schedules to determine where help may be needed to complete the essential daily reimbursement functions.
Daily maintain Admit \Discharge\Payer changes with Skilled Nursing Facilities.
Process and deliver Monthly SNF Statements as well as Private Statements.
Other Responsibilities
Complete additional Responsibilities as assigned.
Requirements
Experience
Prior work experience in a medical setting. Understanding of insurance authorization and reimbursement. Customer Service experience.
Knowledge of HCPC and NDC codes Preferred
Pharmacy Technician License is preferred
Education
High School Diploma or equivalent
Salary Description $21-$23/hr
$21-23 hourly 13d ago
Life Insurance Specialist
Aaa Ncnu
Patient service representative job in Redding, CA
Why Work For Us?
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period
Benefits - Medical, Dental, Vision, wellness program and more!
Paid Holidays
Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
Collaborative Environment - AAA will value your contribution to providing exceptional service to our members
Free AAA Classic Membership
AAA Product Discounts
Tuition Reimbursement Program
.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Essential Functions
Maximizes life insurance market penetration with current members and property/casualty insureds and stays vigilant for new sales opportunities. Maintains high quality production and persistency standards to assure profitable growth. Identifies and develops sales opportunities within the community. Follows company approved sales process in the completion of required financial, activity and sales reporting.
Provides life sales support and training on lead development and identification for the frontline employees, Insurance Sales Agents (P/C) and other staff who come in contact with members/ insureds. Establishes and maintains strong working relationships with front line employees, Sales Agents and the branch management team. Notifies Agents in a timely manner of result with referred lead. Provides leads from life insureds and other calls to Sales Agents for other products/services, i.e., membership, auto/homeowners and travel insurance.
Stays well-informed of changes and developments in policy and/or external practices. Attends meetings to obtain information, provide input, keep lines of communication open, stay updated and offer sales ideas when appropriate. Keeps current in industry; maintains continuing education for licensure.
Develops annual business plan with input and involvement from the Life Sales Manager to meet goals and determine responsibilities, including new business life sales, quality standards, as well as building outstanding customer relationships. Reviews plan objectives and reassesses strategies to align performance relative to annual sales goals.
Ensures compliance with NCNU and AAA Life and regulations, as well as external regulations
Knowledge/Skills/Abilities
Strong interpersonal, presentation and communication skills needed to interact with staff, members and insureds effectively
Ability to cultivate relationships with peers and staff; educates staff to make referrals to Life Insurance
Agents
Computer skills in basic software applications, and navigating business applications specific to life insurance
Demonstrated skills in selling life insurance and annuities; Skills to develop, track and effectively follow up on leads (preferred)
Strong knowledge in sales techniques, life product line illustrations, features and benefits (preferred)
Demonstrated skills in prospecting and lead generation abilities (preferred)
Bilingual communication skills (preferred)
Education & Experience/Licenses & Certification
High School Diploma or GED
Valid Automobile Operator's License
Active State Resident Life Insurance License
Bachelor's degree in related area or an equivalent combination of education and experience
(preferred)
1+ years experience in Life Insurance and/or Annuity Sales (preferred)
CLU, ChFC and/or LUTCF Designations (preferred)
Work Environment/Physical Requirements
Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.
#LIFE
-
$34k-44k yearly est. Auto-Apply 35d ago
Radiology Authorization Specialist
Dignity Health 4.6
Patient service representative job in Redding, CA
Where You'll Work
Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.
Dignity Health Medical Group - North State a service of Dignity Health Medical Foundation is a multi-specialty clinic with eleven locations in Redding and Red Bluff. Along with our local affiliated Dignity Health hospitals (Mercy Medical Center - Mt. Shasta Mercy Medical Center - Redding and St. Elizabeth Community Hospital) we offer an integrated care delivery system that provides high quality compassionate care in family medicine, internal medicine, OB/GYN, cardiology, neuro-interventional, general surgery, endovascular surgery, endocrinology, ENT, colorectal surgery, thoracic surgery and orthopedic surgery including general total joints and spine.
One Community. One Mission. One California
Job Summary and Responsibilities
The Pre-Authorization Radiology Specialist is generally assigned to multiple work areas within the Authorization Department as outlined in departmental expectations. With the primary assignment being to verify eligibility, obtain authorization for radiology exams/services by working with ordering physician's office staff, the applicable Medical Insurance Carriers, and the radiology clinics. In general, the Authorization Specialist is responsible to ensure proper Authorizations are obtained to corresponding CPT codes and ICD-10 codes, to ensure prompt payment from insurance carriers.
Job Requirements
Minimum Qualifications:
High School Diploma/GED
Proficiency in health insurance eligibility and authorization requirements
Knowledge of government program regulations, Medi-Cal, Medicare, MIA, C.C.S., and other third party payers
Ability to problem solve; ability to analyze data and recommend changes
Must have strong customer service skills
Ability to work collaboratively with a culturally diverse staff and patient/family population
Ability to work independently with minimum supervision
Must have basic PC skills
Medical Terminology - basic knowledge
Excellent Oral/Written Communication - Articulate and concise oral communication
Ability to write clearly and concisely
Not ready to apply, or can't find a relevant opportunity?
Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.
$44k-54k yearly est. Auto-Apply 6d ago
Patient Account Registrar - Admitting
Prime Healthcare 4.7
Patient service representative job in Redding, CA
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Shasta Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
Shasta Regional Medical Center is a 226-bed acute care facility serving Northern California. The hospital offers a comprehensive range of services. Shasta Regional Medical Center is one of the nation's 50 Top Cardiovascular Hospitals recognized by Watson Health and holds an ‘A' Grade from Leapfrog Group, the nation's premier advocate of transparency in health care. The hospital is Joint Commission Certified for Stroke, Hip/Knee and Diabetes. They are a Five Star recipient for treatment of heart failure, respiratory failure and is named among the top 5% in the nation for patient safety. Shasta Regional Medical Center delivers patient-centered healthcare with compassion, dignity and respect for every patient and their family. For more information, visit ***********************
Responsibilities
The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.
Qualifications
Education and Work Experience
Previous hospital experience as an admissions representative preferred.
Knowledge of medical terminology preferred.
Effective written and verbal communication skills.
Ability to multi-task, prioritize needs to meet required timelines.
Analytical and problem-solving skills.
Customer Services experience required.
High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
Pay Transparency
Shasta Regional Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time. The current compensation range for this role is $21.00 to $26.96. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment Status Full Time Shift Variable Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: ********************************************************************************************
Privacy Notice
Privacy Notice for California Applicants:
************************************************************************************************************************************
$21-27 hourly Auto-Apply 6d ago
Gun Store / Sporting Goods/ Feed Store Customer Service Representative
Reynolds Ranch & Farm Supply
Patient service representative job in Red Bluff, CA
OUR COMPANY
Reynolds Ranch & Farm Supply in Red Bluff, CA is looking for one gun store / sporting goods/ feed store customer servicerepresentative to join our person strong team. We are located on 501 Madison Street. Our ideal candidate is attentive, punctual, detail oriented and hard-working. Even though this position is primarily for sporting good and firearm sales, you must be able to work in the feed store.
While at Reynolds Ranch, our customers can expect the highest level of quality and service. Our commitment to excellence is built upon the highest standards of customer service. We take pride in offering the best products on the market backed by the most knowledgeable professionals in the industry.
Join our team and enjoy
competitive pay
, a 401k with employer matching,
paid sick leave
, and a life insurance policy! Discover a workplace that values you and your future-apply now!
THE POSITION
This position requires weekends and holidays. We are seeking an enthusiastic Customer ServiceRepresentative for Firearms Store, Sporting Goods and Feed Stores. This position is responsible for helping customers by providing product and service information while providing a friendly and pleasant experience.
Personal or professional firearms experience is preferred but not required. You must be a quick learner with a love for the industry in order to provide our customers with accurate and extensive information throughout the process.
Responsibilities:
Assist customers with choosing the correct firearms and accessories for their specific needs.
Assisting the customers with placing special orders.
Assist customers on the telephone by placing orders and answering questions.
Answer email/chat inquiries
Follow up on back orders
Handle customer inquiries and complaints
Provide information about the products and services
Document and update customer records based on interactions in the POS software
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or tech support is preferred but not required.
Computer literate is a must
Ability to build rapport with clients
Ability to work in a team environment
Ability to prioritize work and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Must be able to apply for an obtain a COE which acknowledges your eligibility to work around firearms
Preferred experience using POS software
Preferred experience in a high-pace atmosphere
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics for this position are typical of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All offers for employment are contingent upon favorable criminal background check and drug screen results.
$32k-41k yearly est. 60d+ ago
Life Insurance Specialist
AAA Northern California, Nevada and Utah Insurance Exchange 4.1
Patient service representative job in Redding, CA
Why Work For Us? * Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position * 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period * Benefits - Medical, Dental, Vision, wellness program and more!
* Paid Holidays
* Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
* Collaborative Environment - AAA will value your contribution to providing exceptional service to our members
* Free AAA Classic Membership
* AAA Product Discounts
* Tuition Reimbursement Program
.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Essential Functions
* Maximizes life insurance market penetration with current members and property/casualty insureds and stays vigilant for new sales opportunities. Maintains high quality production and persistency standards to assure profitable growth. Identifies and develops sales opportunities within the community. Follows company approved sales process in the completion of required financial, activity and sales reporting.
* Provides life sales support and training on lead development and identification for the frontline employees, Insurance Sales Agents (P/C) and other staff who come in contact with members/ insureds. Establishes and maintains strong working relationships with front line employees, Sales Agents and the branch management team. Notifies Agents in a timely manner of result with referred lead. Provides leads from life insureds and other calls to Sales Agents for other products/services, i.e., membership, auto/homeowners and travel insurance.
* Stays well-informed of changes and developments in policy and/or external practices. Attends meetings to obtain information, provide input, keep lines of communication open, stay updated and offer sales ideas when appropriate. Keeps current in industry; maintains continuing education for licensure.
* Develops annual business plan with input and involvement from the Life Sales Manager to meet goals and determine responsibilities, including new business life sales, quality standards, as well as building outstanding customer relationships. Reviews plan objectives and reassesses strategies to align performance relative to annual sales goals.
* Ensures compliance with NCNU and AAA Life and regulations, as well as external regulations
Knowledge/Skills/Abilities
* Strong interpersonal, presentation and communication skills needed to interact with staff, members and insureds effectively
* Ability to cultivate relationships with peers and staff; educates staff to make referrals to Life Insurance
* Agents
* Computer skills in basic software applications, and navigating business applications specific to life insurance
* Demonstrated skills in selling life insurance and annuities; Skills to develop, track and effectively follow up on leads (preferred)
* Strong knowledge in sales techniques, life product line illustrations, features and benefits (preferred)
* Demonstrated skills in prospecting and lead generation abilities (preferred)
* Bilingual communication skills (preferred)
Education & Experience/Licenses & Certification
* High School Diploma or GED
* Valid Automobile Operator's License
* Active State Resident Life Insurance License
* Bachelor's degree in related area or an equivalent combination of education and experience
* (preferred)
* 1+ years experience in Life Insurance and/or Annuity Sales (preferred)
* CLU, ChFC and/or LUTCF Designations (preferred)
Work Environment/Physical Requirements
Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.
#LIFE
*
$37k-43k yearly est. Auto-Apply 34d ago
Customer Service Representative
Community Choice Financial Family of Brands 4.4
Patient service representative job in Redding, CA
Job Description
At California Check Cashing Stores, we're more than a financial service provider; we're a trusted ally for hard-working customers who are seeking quick and reliable financial solutions. As a Customer ServiceRepresentative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store experiences.
Responsibilities
Forge connections with customers to cultivate lasting relationships that drive repeat business.
Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments.
Proactively maximize customer success by offering personalized financial services that fit their lifestyle.
Enter and maintain customer information with precision and integrity into a Point-of-Sale (POS) system.
Build new business by completing inbound and outbound call campaigns daily.
Assist in customer account management and collections by accepting payments, monitoring, and managing customer appointments.
Maintain internal and external store appearance and meet cleanliness standards to enhance the customer experience.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
Engage in ongoing training and remain updated on our evolving products and processes.
Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.
Qualifications
High school diploma or equivalent
Excellent verbal and written communication skills
Professional demeanor with customers and peers
Meticulous attention to detail and ability to accurately enter data
Proficiency in using phone, Point of Sale, Microsoft Office, and other computer systems
Must be at least 18 years of age
Background check required (subject to applicable law)
Ability to meet the physical demands for this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.
Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing
Prior cash handling, cash drawer/vault management experience
Bilingual (English/Spanish) is a plus and may be required for certain locations
$32k-41k yearly est. 16d ago
Radiology Authorization Specialist
Common Spirit
Patient service representative job in Redding, CA
Job Summary and Responsibilities The Pre-Authorization Radiology Specialist is generally assigned to multiple work areas within the Authorization Department as outlined in departmental expectations. With the primary assignment being to verify eligibility, obtain authorization for radiology exams/services by working with ordering physician's office staff, the applicable Medical Insurance Carriers, and the radiology clinics. In general, the Authorization Specialist is responsible to ensure proper Authorizations are obtained to corresponding CPT codes and ICD-10 codes, to ensure prompt payment from insurance carriers.
Job Requirements
Minimum Qualifications:
* High School Diploma/GED
* Proficiency in health insurance eligibility and authorization requirements
* Knowledge of government program regulations, Medi-Cal, Medicare, MIA, C.C.S., and other third party payers
* Ability to problem solve; ability to analyze data and recommend changes
* Must have strong customer service skills
* Ability to work collaboratively with a culturally diverse staff and patient/family population
* Ability to work independently with minimum supervision
* Must have basic PC skills
* Medical Terminology - basic knowledge
* Excellent Oral/Written Communication - Articulate and concise oral communication
* Ability to write clearly and concisely
Where You'll Work
Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.
Dignity Health Medical Group - North State a service of Dignity Health Medical Foundation is a multi-specialty clinic with eleven locations in Redding and Red Bluff. Along with our local affiliated Dignity Health hospitals (Mercy Medical Center - Mt. Shasta Mercy Medical Center - Redding and St. Elizabeth Community Hospital) we offer an integrated care delivery system that provides high quality compassionate care in family medicine, internal medicine, OB/GYN, cardiology, neuro-interventional, general surgery, endovascular surgery, endocrinology, ENT, colorectal surgery, thoracic surgery and orthopedic surgery including general total joints and spine.
One Community. One Mission. One California
$34k-45k yearly est. 6d ago
Radiology Authorization Specialist
Commonspirit Health
Patient service representative job in Redding, CA
Where You'll Work
Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.
Dignity Health Medical Group - North State a service of Dignity Health Medical Foundation is a multi-specialty clinic with eleven locations in Redding and Red Bluff. Along with our local affiliated Dignity Health hospitals (Mercy Medical Center - Mt. Shasta Mercy Medical Center - Redding and St. Elizabeth Community Hospital) we offer an integrated care delivery system that provides high quality compassionate care in family medicine, internal medicine, OB/GYN, cardiology, neuro-interventional, general surgery, endovascular surgery, endocrinology, ENT, colorectal surgery, thoracic surgery and orthopedic surgery including general total joints and spine.
One Community. One Mission. One California
Job Summary and Responsibilities
The Pre-Authorization Radiology Specialist is generally assigned to multiple work areas within the Authorization Department as outlined in departmental expectations. With the primary assignment being to verify eligibility, obtain authorization for radiology exams/services by working with ordering physician's office staff, the applicable Medical Insurance Carriers, and the radiology clinics. In general, the Authorization Specialist is responsible to ensure proper Authorizations are obtained to corresponding CPT codes and ICD-10 codes, to ensure prompt payment from insurance carriers.
Job Requirements
Minimum Qualifications:
High School Diploma/GED
Proficiency in health insurance eligibility and authorization requirements
Knowledge of government program regulations, Medi-Cal, Medicare, MIA, C.C.S., and other third party payers
Ability to problem solve; ability to analyze data and recommend changes
Must have strong customer service skills
Ability to work collaboratively with a culturally diverse staff and patient/family population
Ability to work independently with minimum supervision
Must have basic PC skills
Medical Terminology - basic knowledge
Excellent Oral/Written Communication - Articulate and concise oral communication
Ability to write clearly and concisely
$34k-45k yearly est. Auto-Apply 5d ago
Billing Representative
Owens Healthcare 4.1
Patient service representative job in Redding, CA
A little about Owens (A Friesen Group Company)
Owens
provides state-of-the-art medical equipment and supplies to patients and caregivers throughout the North State. For more than 60 years, we've been providing custom healthcare solutions for patients and providers. We're committed to providing patients with the highest quality care, with wide range of services, including CPAP/BiPAP, capnography, non-invasive ventilation, airway clearance, and specialty therapies.
Also, for the third time, recently certified as a Great Place to Work! Check out what our staff have to say: Friesen Group - Certified Great Place to Work
Values must align with our company.
Our Core Values at Owens are: HUMAN VALUE, TAKE OWNERSHIP, MAKE THE DIFFERENCE, SET THE PACE AND EMBRACE CHANGE.
Benefits Full Time Position Medical/Dental/Vision Flexible Spending Account 401K with generous company match Paid Time Off Benefits Wellness Benefit Company Sponsored Events Recognition/Rewards Program Employee Referral Incentive Program Tuition/Education Reimbursement CMN/PAR Processing
Daily process authorizations and prescriptions (CMN's/PAR's) ensuring patient equipment and or supplies are billable.
Work “Invoices on Hold” Ad hoc Report weekly.
Work CMN Bin and log CMN's within Brightree.
Track unresolved issues until they become resolved (including any documentation necessary to bill).
Document all conversations and correspondence with referral sources and patients as they occur.
CMN/PAR Review
Review outstanding authorizations and prescriptions (CMN's/PAR's) with Supervisor weekly.
Utilize Owens Sales Representatives to obtain outstanding CMN's when necessary.
Ensure the authorizations and prescriptions (CMN's/PAR's) are logged within 30 days of creation. If not, Supervisor is notified, and plan is created to address.
Brightree Task Review
Work open tasks on a daily basis ensuring they are addressed in a timely manner.
Ensure authorizations and prescriptions (CMN's/PAR's) and other required documentation is obtained in a timely manner.
Review open tasks that are overdue with Supervisor weekly.
Keep Supervisor apprized if you are unable to complete a task.
Policy & Procedures
Help create and maintain Policy and Procedures as needed.
Other Responsibilities
Answer phones in a timely manner, addressing customer concerns immediately.
Write and speak in a clear, concise, professional manner in all forms of communication.
Report all software and hardware (i.e. printers, fax machines, copy machine) issues to IT.
Take initiative to obtain a basic understanding of insurance requirements for billing.
Analyze daily routines and look for alternate methods of current processes to maximize efficiency.
Other duties as assigned.
Requirements
Experience
Preferred work experience in a medical setting.
Preferred knowledge of HCPC codes.
Preferred understanding of insurance authorizations and prescriptions.
Preferred Durable Medical Equipment Billing experience.
Education
High school diploma or equivalent.
Special Skills
Basic understanding in Microsoft Office (Excel, Work, Outlook).
Excellent customer service and phone skills.
Salary Description $20-23/hr
$20-23 hourly 7d ago
*** Patient Account Registrar ***
Prime Healthcare 4.7
Patient service representative job in Redding, CA
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Shasta Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
Shasta Regional Medical Center is a 226-bed acute care facility serving Northern California. The hospital offers a comprehensive range of services. Shasta Regional Medical Center is one of the nation's 50 Top Cardiovascular Hospitals recognized by Watson Health and holds an ‘A' Grade from Leapfrog Group, the nation's premier advocate of transparency in health care. The hospital is Joint Commission Certified for Stroke, Hip/Knee and Diabetes. They are a Five Star recipient for treatment of heart failure, respiratory failure and is named among the top 5% in the nation for patient safety. Shasta Regional Medical Center delivers patient-centered healthcare with compassion, dignity and respect for every patient and their family. For more information, visit ***********************
Responsibilities
The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.
Qualifications
Education and Work Experience
Previous hospital experience as an admissions representative preferred.
Knowledge of medical terminology preferred.
Effective written and verbal communication skills.
Ability to multi-task, prioritize needs to meet required timelines.
Analytical and problem-solving skills.
Customer Services experience required.
High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
Pay Transparency
Shasta Regional Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time. The current compensation range for this role is $21.00 to $26.96. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment Status Full Time Shift Days Equal Employment Opportunity
We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources.Know Your Rights: ********************************************************************************************
$21-27 hourly Auto-Apply 4d ago
Patient Registration Representative
Dignity Health 4.6
Patient service representative job in Shasta, CA
Where You'll Work
Mercy Medical Center Mt. Shasta is a member of the Dignity Health system of health care providers and is a not-for-profit medical facility. We are designated as a 25 bed Critical Access Hospital and are accredited by the Joint Commission on Accreditation of Health care Organizations. In addition to our acute care hospital we also own and operate three Rural Health Clinics providing walk-in immediate care as well as scheduled appointments for routine medical needs.
We are located in the northernmost area of California and are part of a network of care, including Mercy Medical Center Redding and St. Elizabeth Community Hospital in Red Bluff. We are passionate about patient care, committed to community outreach, advocates for the underserved, and dedicated to ensuring that quality, affordable, health services are available to all who need them. For more information visit **************
One Community. One Mission. One California
Job Summary and Responsibilities Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include: Appropriate patient identification, Collecting accurate and thorough patient demographic data, obtaining insurance information and verifying eligibility and benefits, Determining and collecting patient financial liability and Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance. The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities.Job Requirements Minimum Qualifications:
Minimum one (1) year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles. Experience in requesting and processing financial payments
Applicable education and/or training can be used to balance a lack of experience
High School diploma, GED or equivalent
Thorough understanding of insurance policies and procedures
Working knowledge of medical terminology
Able to perform basic mathematics for payment calculation Intermediate to advanced computer skills
Preferred Qualifications:
Two (2) years of experience
Knowledge of charity care programs as well as the various government and non-government programs
Not ready to apply, or can't find a relevant opportunity?
Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.
$36k-41k yearly est. Auto-Apply 60d+ ago
Patient Registration Representative
Commonspirit Health
Patient service representative job in Shasta, CA
Where You'll Work
Mercy Medical Center Mt. Shasta is a member of the Dignity Health system of health care providers and is a not-for-profit medical facility. We are designated as a 25 bed Critical Access Hospital and are accredited by the Joint Commission on Accreditation of Health care Organizations. In addition to our acute care hospital we also own and operate three Rural Health Clinics providing walk-in immediate care as well as scheduled appointments for routine medical needs.
We are located in the northernmost area of California and are part of a network of care, including Mercy Medical Center Redding and St. Elizabeth Community Hospital in Red Bluff. We are passionate about patient care, committed to community outreach, advocates for the underserved, and dedicated to ensuring that quality, affordable, health services are available to all who need them. For more information visit **************
One Community. One Mission. One California
Job Summary and Responsibilities Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include: Appropriate patient identification, Collecting accurate and thorough patient demographic data, obtaining insurance information and verifying eligibility and benefits, Determining and collecting patient financial liability and Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance. The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities.Job Requirements Minimum Qualifications:
Minimum one (1) year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles. Experience in requesting and processing financial payments
Applicable education and/or training can be used to balance a lack of experience
High School diploma, GED or equivalent
Thorough understanding of insurance policies and procedures
Working knowledge of medical terminology
Able to perform basic mathematics for payment calculation Intermediate to advanced computer skills
Preferred Qualifications:
Two (2) years of experience
Knowledge of charity care programs as well as the various government and non-government programs
$34k-43k yearly est. Auto-Apply 60d+ ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Redding, CA?
The average patient service representative in Redding, CA earns between $29,000 and $42,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Redding, CA