Patient service representative jobs in Rolla, MO - 53 jobs
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Treasury Management Services Representative I
First Mid Bank & Trust 4.0
Patient service representative job in Jefferson City, MO
Treasury Management ServicesRepresentative I Location: Jefferson City, MO Job Id: 4344 # of Openings: 0 Treasury Management ServicesRepresentative I The Treasury Management ServicesRepresentative I in our Treasury Management department is responsible for independently assisting customers by providing them with solutions to any questions they may have, training them on products/services they utilize and overall support with any of the digital channels. The Customer ServiceRepresentative will provide exceptional, accurate and timely assistance involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. Responsibilities include, but are not limited to:
Handle direct calls from our commercial business customers as well as from our support centers and branches and inquiries/complaints concerning supported programs.
Accurately & efficiently assists customers with questions and in-depth product & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customer service standards.
Accurately & efficiently assists customers with requests such as account maintenance, service orders and general product inquiries. Work with the Digital Solutions team to ensure timely and accurate onboarding of products and services.
Process temporary limit changes for ACH, RDC and mobile deposit while ensuring compliance with internal policies.
Complete the training and onboarding process for new products and services to new or existing clients.
Accurately & efficiently assists customers with complex questions and issues concerning internet banking, mobile banking, online bill pay, remote deposit capture, positive pay, online ACH and wire origination etc.
Facilitate new account opening and service addition documentation when necessary.
Acts as a liaison between the customer, and the operational team, as well as the relationship manager.
Assists with customer outreach when systems are unavailable or decisioning deadlines are approaching.
Identify and escalate system problems/errors when necessary.
Processes work in a timely and efficient manner within the time frames set forth in the department service standards and service level agreements.
Ensures customer interactions & documentation is compliant with bank policy & federal regulations, and all mandated timing requirements are met.
Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience, both internally and externally.
Completes various validation and maintenance when call volumes are low.
Completed required training associated with job function.
Performs duties according to established bank policies and procedures and provides general back-up in areas not assigned as primary functions.
Qualifications Education/Experience:
Associates Degree or equivalent customer service, call center or banking experience.
1+ years Call center and/or banking experience desired.
Previous experience with treasury management a plus but not required
Skills:
Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner
Excels at computer and Internet skills
Excellent verbal and written communication skills
Use critical/analytical thinking and problem-solving skills to troubleshoot client issues and inquiries
High level of interpersonal skills to interact with the banks most profitable customers and potential customers in a professional manner
Pay Range: $17.74 - $22.18 per hour Apply for this Position
$17.7-22.2 hourly 4d ago
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Customer Service Representative - State Farm Agent Team Member
Camron Erway-State Farm Agent
Patient service representative job in Salem, MO
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$27k-35k yearly est. 22d ago
Patient Service Representative
Zoll Lifevest
Patient service representative job in Rolla, MO
PatientServiceRepresentative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a PatientServiceRepresentative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PatientServiceRepresentative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
$29k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Rep (01513) - 130 Ichord Ave
Domino's Franchise
Patient service representative job in Waynesville, MO
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General job duties for all store team members including, but not limited to
• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.
• Make and label boxes
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.
SENSING
• Talking and hearing on telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
PHYSICAL REQUIREMENTS including, but not limited to thefollowing:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
• To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
• Reaching is performed continuously; up, down and forward.
• Workers reach above 72occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
• Eye-hand coordination is essential. Use of hands is continuous during the day.
• Frequently activities require use of one or both hands.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.
• Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
All your information will be kept confidential according to EEO guidelines.
$27k-35k yearly est. 5d ago
Customer Service Representative - State Farm Agent Team Member
Kathy McKay-State Farm Agent
Patient service representative job in Rolla, MO
Job DescriptionROLE DESCRIPTION: As a Customer ServiceRepresentative with the Kathy McKay Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
BENEFITS:
Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Valuable career-building experience
$27k-35k yearly est. 31d ago
Patient Care Coordinator
AEG 4.6
Patient service representative job in Osage Beach, MO
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$41k-52k yearly est. 2d ago
Patient Service Representative - Express Care
JCMG
Patient service representative job in Jefferson City, MO
RESPONSIBILITIES Job Specific Competencies:
Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
Maintains patient demographics and insurance records.
Demonstrates knowledge of basic insurance and billing procedures.
Performs routine duties associated with patient scheduling, payments and co-payments.
Performs secretarial duties in a timely and efficient manner.
Ensures customer friendly telephone communication.
Provides appropriate safety and infection control measures.
JCMG Core Competencies:
Strives for continuous quality improvement.
Participates in educational experiences designed to maintain and/or improve professional competence.
Maintains high work ethic standards.
Provides quality customer service to staff, patients and visitors at all times.
MINIMUM QUALIFICATIONS
Education:
High school diploma or GED
Experience:
Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
Experience with office equipment
Certification/License:
N/A
Knowledge/Skills/Abilities:
Articulate
Computer skills required
Good telephone communication skills
WORK ENVIRONMENT
Works in heated and air-conditioned area consistent with a normal office environment. HOURS- Sunday 9-2, Monday 7-5, Friday 7-5, Saturday 9-2 BENEFITS
Health insurance & employer paid short- and long-term disability
Generous PTO policy, beginning at 148-hours annually
56 hours paid Holiday Leave
Employer Retirement Plan (401K) with employer match
Tuition reimbursement and other professional advancements, including a Medical Assistant training program
$29k-35k yearly est. 60d+ ago
Full Time Retail and Customer Service Reps
Elevated Integrated Consultants
Patient service representative job in Jefferson City, MO
We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets. Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing.
Job Description
We are currently hiring entry level candidates with a CUSTOMER SERVICE, restaurant, retail sales or hospitality background for the Account Executive position. We have found that candidates working in these fields and other types of customer service positions are very easy to train into our Account Executive role. We specialize in customer retention and acquisition, and this requires the ability to confidently interact with people. What do we offer? Due to expansion, we are willing to train highly motivated people for management and customer service & sales opportunities. Candidates must be willing to work hard in an entry level customer service position. All openings are ideal for recent graduates, or professionals.
Due to expansion, we are willing to train highly motivated people for management and customer service & sales opportunities. Candidates must be willing to work hard in an entry level customer service position. All openings are ideal for recent graduates, or professionals. We offer an opportunity to gain experience and enjoy company paid travel opportunities. We are now offering FULL-Time W2 positions with base pay plus commission and bonus opportunities. Training Is Provided In The Areas of: Sales and Marketing Tactics Account Management Leadership/Team Building Human Resources Candidates will work in the following areas: Account Management Client Retention and Acquisition Customer Account Negotiation Training and coaching others to develop their skills Learning the business aspect of running a marketing campaign Public speaking and presentations Sales & Marketing. This job involves one on one sales interaction with customers. (NO telemarketing - NO direct mail- NO door-2-door)
Qualifications
JOB REQUIREMENTS: Excellent customer service skills Great student mentality Professionalism Must be able to work with others in a team environment Leadership skills Great verbal and written communication skills NO EXPERIENCE REQUIRED Does this sound like you? If so, we'd like to hear from you. Apply today! Reply back with resume.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-35k yearly est. 60d+ ago
Customer Service Representative I
ASM Research, An Accenture Federal Services Company
Patient service representative job in Jefferson City, MO
Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift: 9:30 AM - 6:00 PM EST
**Job Responsibilities**
+ Supports customer to submit and process transactions
+ Assists customer with identifying and resolving processing issues and website access inquires
+ Supports inbound calling, outbound calling, email, web chat and outreach to customers
+ Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. All cases shall be logged in a web-based agent desktop application
+ Meet Quality Assurance Requirements and other key performance metrics
**Minimum Qualifications**
+ High School Diploma or GED
+ 0-2 years of customer service or public relations experience.
**Other Job Specific Skills**
+ Ability to successfully adapt and perform during times of high call volume.
+ Ability to provide effective customer service and deal tactfully and courteously with the public.
+ Strong written and verbal communication skills.
+ Strong listening ability to interpret and clarify information being provided by customers.
+ Strong commitment to providing quality service.
+ Ability to foster a good working relationship and rapport with customers.
+ Keen attention to detail and accuracy.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$17.75 - $17.75
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$27k-35k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Travis Smith-State Farm Agent
Patient service representative job in Jefferson City, MO
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
401(k) matching
ROLE DESCRIPTION: As a Customer ServiceRepresentative with Travis Smith State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$27k-35k yearly est. 5d ago
Medical Equipment Setup, CSR
Carsonvalleyhealth
Patient service representative job in Osage Beach, MO
This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.
Job Responsibilities:
Performs CPAP/RAD setups in a timely and professional manner
May also perform setup of oxygen equipment and other DME in patients' homes as well
This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
Cleans rental equipment when returned to the center, in accordance with policies and procedures
Maintain cleanliness and organization of warehouse/storage area
Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
Monitors md INR Compliance report and follows up with non-compliant patients
Manage the center's oximetry process
Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
Responsible for participating in on-call responsibilities for the center
The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
Represents the company through professional personal appearance, patient care activities
May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
Requires use of personal vehicle and a valid driver's license
#DD
$27k-35k yearly est. 2d ago
Medical Equipment Setup, CSR
TCH Group, LLC 2.9
Patient service representative job in Osage Beach, MO
This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.
Job Responsibilities:
Performs CPAP/RAD setups in a timely and professional manner
May also perform setup of oxygen equipment and other DME in patients' homes as well
This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
Cleans rental equipment when returned to the center, in accordance with policies and procedures
Maintain cleanliness and organization of warehouse/storage area
Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
Monitors md INR Compliance report and follows up with non-compliant patients
Manage the center's oximetry process
Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
Responsible for participating in on-call responsibilities for the center
The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
Represents the company through professional personal appearance, patient care activities
May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
Requires use of personal vehicle and a valid driver's license
#DD
$27k-35k yearly est. 2d ago
Patient Care Specialist - Home Medical Equipment
Sinks Pharmacy
Patient service representative job in Rolla, MO
(Training Provided - Make a Difference in People's Lives)
About Us
We are a local, community-focused pharmacy and home medical equipment provider dedicated to improving the lives of our patients. Our team is committed to compassionate care, personalized service, and helping patients maintain their independence at home.
Position Overview
We are looking for a kind, caring, and people-focused team member to join our Home Medical Equipment (DME) department. In this role, you will work directly with patients, families, and healthcare providers to provide essential medical equipment such as mobility aids, home safety supplies, and therapeutic shoes.
No prior DME experience is required - we provide all training
If you have a heart for helping others and an interest in healthcare, this is an excellent opportunity to build a meaningful career.
What You'll Do
· Assist patients and caregivers with selecting and understanding how to use durable medical equipment (DME).
· Provide education, demonstrations, and compassionate support to ensure safe and effective use of equipment.
· Deliver and set up equipment in patients' homes (some lifting and driving required).
· Work with healthcare providers and insurance to ensure proper documentation and coverage.
· Maintain accurate patient and equipment records.
· Support sales growth by building trusted relationships with patients, caregivers, and community partners.
What We Are Looking For
· Compassionate and patient-focused - enjoys helping others.
· Strong communication and customer service skills.
· Ability to learn and adapt - we provide all necessary DME training.
· Comfortable with light physical work (lifting/transporting equipment).
· Reliable, organized, and detail-oriented.
· Prior experience in healthcare, customer service, or sales is a plus, but not required.
Why Join Us
· Hands-on training provided - no prior medical equipment experience required.
· A chance to make a real difference in patients' lives every day.
· Supportive, community-based work environment.
· Competitive pay with opportunities for growth in the healthcare field.
· Benefits package (health, retirement, paid time off, etc. - adjust to your offering).
Work Schedule
· Job Type: Full-Time or Part-Time
· Schedule: Monday-Friday, 8:30 AM-5:30 PM
· Clinical and retail setting within a pharmacy-based DME environment.
If you are caring, motivated, and ready to help patients live more independently, we'd love to hear from you! Apply today to join our team of dedicated healthcare professionals.
$26k-40k yearly est. 60d+ ago
Patient Service Representative
Four Rivers Community Health Center 3.0
Patient service representative job in Rolla, MO
General Summary: A nonexempt, clerical position responsible for making appointments for patients following medical/ Dental practice procedures. Tasks may be integrated into another position.
Essential Job Responsibilities:
Schedules appointments for patients either by phone or in person. Clinic offers after-hours/one-day appointments, representative will schedule these appointments following walk-in protocols.
Uses electronic medical record program to match physician/clinician availability with patient's preferences in terms of date and time.
Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Ensures that updates (e.g., cancellations or additions) are input daily into master schedule.
Uses customer service principles and techniques to deal with patients calmly and pleasantly.
Collects patient demographic information (ie address, income verification, ID) and other paperwork as needed.
Explains financial requirements to the patient and collects co-pays as . Balances cash drawer daily.
Demonstrates understanding of HIPPA and protects patient information.
Other duties as assigned.
Education: High school diploma.
Experience: Minimum one year of experience in an appointment scheduling position, preferably in a medical/Dental practice setting.
Other Requirements: None
Performance Requirements:
Knowledge:
Knowledge of medical/ Dental practice protocols related to scheduling appointments and health insurance.
Knowledge of computerized scheduling systems.
Knowledge of customer service principles and techniques.
Skills:
Skill in communicating effectively with physicians/clinicians about scheduling preferences.
Skill in maintaining master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns as needed.
Abilities:
Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
Ability to communicate calmly and clearly with patients about appointments in all circumstances including when they are ill or have an emergency.
Ability to analyze situations and respond appropriately.
Equipment Operated: Standard office equipment with emphasis on computer hardware and software as well as telephone.
Work Environment: Office or reception area. Exposure to communicable diseases and other conditions related to clinic setting.
Mental/Physical Requirements: Mostly sedentary with some standing, walking, reaching. Daily and repetitive data entry may cause nerve problems unless ergonomic techniques are used. Periodic stress from handling many calls and patient requests.
This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as organizational needs evolve.
$28k-32k yearly est. 31d ago
Patient Account Associate II EDI Coordinator
Intermountain Health 3.9
Patient service representative job in Jefferson City, MO
Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements
+ Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements.
+ Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization.
+ Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication.
+ Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends
+ Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned
**Skills**
+ Written and Verbal Communication
+ Detail Oriented
+ EDI Enrollment
+ Teamwork and Collaboration
+ Ethics
+ Data Analysis
+ People Management
+ Time Management
+ Problem Solving
+ Reporting
+ Process Improvements
+ Conflict Resolution
+ Revenue Cycle Management (RCM)
**Qualifications**
+ High school diploma or equivalent required
+ Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up)
+ Associate degree in related field preferred
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs.
+ Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
+ Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$24.00 - $36.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$40k-45k yearly est. 60d+ ago
Patient Service Representative
Zoll Lifevest
Patient service representative job in Rolla, MO
Job Description
PatientServiceRepresentative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a PatientServiceRepresentative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PatientServiceRepresentative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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$29k-35k yearly est. 5d ago
Customer Service Rep(01546) - 1724 Bishop Ave
Domino's Franchise
Patient service representative job in Rolla, MO
CUSTOMER SERVICE REP (CSR)
Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza company in the world and in every neighborhood!
You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment.
Domino's Pizza takes care of their employees, it is a fact that we promote from within and 90% of our current franchise owners started out as CSRs, Delivery Drivers, or Assistant Managers!
What are you waiting for? Apply today!
REQUIREMENTS
Minimum Age 16+ years old, Positive Personality, Customer Service Oriented, Clear Energetic Voice. Must submit to background check and drug test.
Training - Orientation and training provided on the job.
Additional Information
We are looking for reliable and trustworthy employees. You must be able to arrive for your scheduled shift on time and ready to work. Employee dishonesty is unacceptable, whether it involves cash money or food products, we have zero tolerance for theft.
You will need to be able to perform repetitive tasks, work in a fast paced environment, deal with both the general public and co-workers.
$27k-35k yearly est. 8d ago
Full Time Retail and Customer Service Reps
Elevated Integrated Consultants
Patient service representative job in Jefferson City, MO
We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets. Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing.
JOB DESCRIPTION
We are currently hiring entry level candidates with a CUSTOMER SERVICE, restaurant, retail sales or hospitality background for the Account Executive position. We have found that candidates working in these fields and other types of customer service positions are very easy to train into our Account Executive role. We specialize in customer retention and acquisition, and this requires the ability to confidently interact with people. What do we offer? Due to expansion, we are willing to train highly motivated people for management and customer service & sales opportunities. Candidates must be willing to work hard in an entry level customer service position. All openings are ideal for recent graduates, or professionals.
We offer an opportunity to gain experience and enjoy company paid travel opportunities. We are now offering FULL-Time W2 positions with base pay plus commission and bonus opportunities. Training Is Provided In The Areas of: Sales and Marketing Tactics Account Management Leadership/Team Building Human Resources Candidates will work in the following areas: Account Management Client Retention and Acquisition Customer Account Negotiation Training and coaching others to develop their skills Learning the business aspect of running a marketing campaign Public speaking and presentations Sales & Marketing.
This job involves one on one sales interaction with customers. (NO telemarketing - NO direct mail- NO door-2-door)
Qualifications
JOB REQUIREMENTS
Excellent customer service skills Great student mentality
Professionalism Must be able to work with others in a team environment Leadership skills Great verbal and written communication skills NO EXPERIENCE REQUIRED Does this sound like you? If so, we'd like to hear from you. Apply today! Reply back with resume.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-35k yearly est. 60d+ ago
Central Scheduler
JCMG
Patient service representative job in Jefferson City, MO
RESPONSIBILITIES Job Specific Competencies:
Answer all incoming calls directed to the Centralized Scheduling Department (CSD) in an expedient fashion.
Completes each scheduling encounter in an efficient, standardized and accurate manner.
Schedules unassigned patients with appropriate physician depending on patient needs and location.
Demonstrate exceptional organizational skills.
Demonstrate professionalism, proper telephone etiquette and exemplary customer service with each encounter to both internal and external customers.
Conducts all activities with the highest standards of professionalism and confidentiality, complies with all applicable laws, regulations, policies and procedures, supporting JCMG's corporate integrity efforts by acting in an ethical and appropriate manner.
JCMG Core Competencies:
Strives for continuous quality improvement.
Participates in educational experiences designed to maintain and/or improve professional competence.
Maintains high work ethic standards.
Provides quality customer service to staff, patients and visitors at all times.
MINIMUM QUALIFICATIONS
Education:
High school diploma or GED preferred
Experience:
Previous customer service in a high volume, fast paced environment is required
Previous experience in an administrative or clerical position required
1-2 years of scheduling experience in a call center environment preferred
Knowledge of medical terminology and procedures required
Certification/License:
N/A
Knowledge/Skills/Abilities:
Must have excellent communication skills and ability to interact with a diverse population and professionally represent JCMG
Strong team working and collaborative skills
Ability to multi-task and work independently
Attention to detail
Excellent organizational skills, written and oral communication and customer service skills particularly in dealing with stressful personal interactions
Must have knowledge of office equipment and computers
Intermediate to advanced proficiency in Microsoft applications, database management and document preparation
Demonstrates proper phone etiquette
Uses active listening skills
WORK ENVIRONMENT Work is performed in a centralized scheduling phone room, includes constant phone contact with patients and outside heath care personnel. Work may be stressful at times. Interaction with others is constant and interrupted. BENEFITS
Health insurance & employer paid short- and long-term disability
Generous PTO policy, beginning at 148-hours annually
56 hours paid Holiday Leave
Employer Retirement Plan (401K) with employer match
Tuition reimbursement and other professional advancements, including a Medical Assistant training program
$32k-41k yearly est. 46d ago
Patient Service Representative
Four Rivers Community Health Center 3.0
Patient service representative job in Salem, MO
General Summary: A nonexempt, clerical position responsible for making appointments for patients following medical/ Dental practice procedures. Tasks may be integrated into another position.
Essential Job Responsibilities:
Schedules appointments for patients either by phone or in person. Clinic offers after-hours/one-day appointments, representative will schedule these appointments following walk-in protocols.
Uses electronic medical record program to match physician/clinician availability with patient's preferences in terms of date and time.
Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Ensures that updates (e.g., cancellations or additions) are input daily into master schedule.
Uses customer service principles and techniques to deal with patients calmly and pleasantly.
Collects patient demographic information (ie address, income verification, ID) and other paperwork as needed.
Explains financial requirements to the patient and collects co-pays as required. Balances cash drawer daily.
Demonstrates understanding of HIPPA and protects patient information.
Other duties as assigned.
Education: High school diploma.
Experience: Minimum one year of experience in an appointment scheduling position, preferably in a medical/Dental practice setting.
Other Requirements: None
Performance Requirements:
Knowledge:
Knowledge of medical/ Dental practice protocols related to scheduling appointments and health insurance.
Knowledge of computerized scheduling systems.
Knowledge of customer service principles and techniques.
Skills:
Skill in communicating effectively with physicians/clinicians about scheduling preferences.
Skill in maintaining master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns as needed.
Abilities:
Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
Ability to communicate calmly and clearly with patients about appointments in all circumstances including when they are ill or have an emergency.
Ability to analyze situations and respond appropriately.
Equipment Operated: Standard office equipment with emphasis on computer hardware and software as well as telephone.
Work Environment: Office or reception area. Exposure to communicable diseases and other conditions related to clinic setting.
Mental/Physical Requirements: Mostly sedentary with some standing, walking, reaching. Daily and repetitive data entry may cause nerve problems unless ergonomic techniques are used. Periodic stress from handling many calls and patient requests.
This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as organizational needs evolve.
$28k-32k yearly est. 8d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Rolla, MO?
The average patient service representative in Rolla, MO earns between $27,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Rolla, MO
$32,000
What are the biggest employers of Patient Service Representatives in Rolla, MO?
The biggest employers of Patient Service Representatives in Rolla, MO are: