Patient service representative jobs in San Antonio, TX

Full-time Description The Care Coordinator I is responsible for providing care coordination services for clients in their assigned group. The Care Coordinator I will assess clients with all care management needs and address any potential barriers to care, to ensure timely diagnosis and treatment. Under direction of the supervisor, the Care Coordinator I will maintain a clinical tracking system to ensure appropriate follow-up, reporting and billing. DUTIES AND RESPONSIBILITIES Demonstrate proficiency and efficiency in processing referrals (specialty care and ancillary services), verifying insurances, and acquiring authorization for services if needed. ·Demonstrate proficiency in following up on referrals submitted and retrieving progress notes from specialist in order to close out referral loop and assisting with obtaining second referral if necessary. ·Demonstrate proficiency in documenting activities performed on clients in EHR and C3 database, as well as in looking up patient accounts and encounters in the EHR, EPM, and C3 database, using a variety of fields including but not limited to name, birth date, social security number, and account number. ·Documents and updates PHI log in EHR when referrals are sent/processed. · Assist in updating to maintain patient demographics in EPM, EHR and C3 database. · Assists providers with follow-up on referral as well as no-shows as directed by providers or contract staff. Assists with obtaining second referral if necessary · Actively responds to phone calls from contractors and/or patients who may be in need of referrals or medical records for patient's continuum of care. · Demonstrate a strong ability to scheduling, rescheduling, and cancelling patient appointments according to established protocols by service line (medical, obstetrics, dental, and behavioral health) and by provider. Maintains faxes received in-patient EHR and acquires provider's signatures for faxes needing provider approval for services provided. Flags charts for alerting staff regarding non-compliance services or needing updates to demographics. Assist clinical teams in patient assessment via receipt of reports or review of charts that show abnormal labs/findings and notify clinicians in the event of an emergency. Demonstrate proficiency in using great customer services skills/ proper phone etiquette when communicating with patients by phone, text messaging system, or by patient portal · Completes daily tasks assigned by Director/Supervisor. · Completes and runs rescreen report to bring clients back into service. · Attend weekly meetings with department. Understands and upholds CentroMed's mission and values relating to ethics, integrity, safety, corporate responsibility and objectives Actively participates in maintaining high levels of excellent customer service internally and externally ·Abides by all policies and procedures set forth by CentroMed Ensure the protection and security of all personal, confidential and identifiable information in a professional and responsible manner and carry out all measures to prevent unauthorized disclosures. Demonstrating and maintaining the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA). Assists in training new employees in performing their job duties as requested. Performs all duties in conformance to appropriate safety and security standards. Performs other duties assigned. ·Work must be performed on-site as designated. Requirements QUALIFICATIONS: Education: High School diploma or equivalent Medical Assistant certification preferred Experience: Six months experience in a public health care setting preferred. Strong clerical skills to include keyboarding and a good understanding of basic math. Some computer knowledge and use of calculator. Must possess mental ability to conduct client interviews with a better-thanaverage attention to detail. Bilingual English/Spanish (preferred).

Patient Financial Representative Senior- Onsite Monday-Friday 8 hours CHRISTUS Santa Rosa Patient Financial Service Office 4803 NW Loop 410, , San Antonio, TX, 78229 No longer require HS/GED verification - Client submission doc should have merged PDF file with Non clinical cover sheet with formatted resume. No need for Education doc Hospital collections, denials, reimbursement exp is a must Roles & Responsibilities This position is a back up for business office functions, providing work coverage for the various operational work units in the RCBS organization. This includes billing, collections, reimbursement validation, cash posting, mail handling, scanning, sorting, assembly, copying, faxing, and data entry functions. In addition, this position provides training to Associates on RCBS processes as required by the Manager to support new and existing Associates. MAJOR JOB RESPONSIBILITIES Provides back up coverage and support for various positions within RCBS as assigned by the manager Provides coaching and mentoring for associates on transactional processes assigned by the manager And all other duties assigned. Minimum Qualifications Requirements: Healthcare exp is a must have. Prefer minimum of 2 years experience with insurance billing, collections, payment, and reimbursement verification and/or refunds Professional and effective written and verbal communication required. Experience working within a multi-facility hospital business office environment preferred.

Wears a hospital gown with only undergarments underneath to simulate a real-life patient. Is physically examined by students and faculty as part of the medical student's learning experience. Is video and audio recorded and/or observed live through an observation window or video monitor. Simulates all aspects of health scenarios, including the medical history of the current problem, affect/behavior, and physical findings in a standardized, accurate, and reliable manner. Position Summary The Standardized Patient (SP) is trained to portray the role of a patient, family member, or other to allow student learners to practice physical exam skills, history taking skills, communication skills, and other exercises. The SP will often be physically examined by students and faculty as part of the medical students learning experience. The SP must maintain a professional manner when interacting with students, faculty, supervisors, peers, and UIW partners. The Standardized Patient reports to Clinical Outreach & Standardized Patient Manager. The Standardized Patient (part-time) works on an as needed basis and may work a few times per year or a few times per month. This position is located at University of Incarnate Word's School of Osteopathic Medicine at Brooks City Base in South San Antonio, TX. Physical Demands Ability to lift up equipment (i.e., small mannequin trainer) up to 15 lbs. Ability to remain stationary (sit or lay on examining table) for long periods of time for periods of up to 4 hours or up to 9 hours depending on the OSCE . Preferred Qualifications Prior experience as a standardized patient in a medical school environment.

NOW OFFERING: CLINICAL LADDER AND COMPETITIVE HOURLY RATES COMPREHENSIVE ONBOARDING AND TRAINING PROGRAM SCRUB VOUCHER + 20% OFF FOR SCRUB PURCHASE ***SCREENINGS & INTERVIEWS ONGOING - NEXT HIRE DATE 1.19.26*** Maintains the efficient workflow of all front office functions including appointment scheduling, medical records, patient registration, insurance verification, and checkout. In addition, you will be responsible for contributing to the growth and success of HealthTexas while upholding our Mission, Vision and Values. Culture and Values Expectations At HealthTexas, we believe that our workplace culture is the cornerstone of our success. We are committed to fostering an inclusive, collaborative, and innovative environment where every Associate feels valued, empowered and motivated to reach their full potential. Our culture is the driving force behind our mission “to deliver quality and compassionate care with outstanding service, every patient, every time”. As a (Job Title) at HealthTexas we expect you to embody and promote our Values and defined behavioral expectations. Integrity: Do the right thing, the right way, every time. Be honest and uphold commitments and responsibilities, earn the trust and respect of the team and those we serve, and maintain privacy and confidentiality. Compassion: Treat everyone with respect and dignity. Foster an environment of inclusivity and well-being, practice patience and empathy, and assume positive intent. Synergy: Collaborate to improve outcomes. Invite and explore new opportunities, promote effective communication and teamwork, take pride in yourself, your work and HealthTexas. Stewardship: Use resources responsibly and efficiently. Implement effective strategies to attain goals, achieve maximum productivity and results, and seek continuous knowledge and improvement. Job Responsibilities Follows all HealthTexas Medical Group policies and procedures to include but not limited to human resources, clinic, administrative, HIPAA and compliance. Greets patients and visitors. Checks in patients. Verifies and updates necessary information in the medical record and patient registration. Enters patient demographics and insurance information into the computer. Assists patients with physical difficulties. Notifies the medical assistant when a patient is ready. Maintains appointment schedules. Confirms appointments and obtains referral information. Verifies insurance coverage. Answers telephone, screens calls and visitors, takes messages, and provides routine information. Displays courtesy, professionalism, compassion and positive helpful attitude in interactions with providers, staff, patients and visitors. Maintain appropriate levels of cash and balance cash drawer per company procedure. Processes payments received in person and by mail. Records, totals and prepares monies for deposit according to company procedure. Refers patients to billing/or supervisor for clarification or discussion of account and/or payment terms. Operation and maintenance of credit and collection equipment Maintains appropriate supply inventory. Maintains patient charts, updates and other information according to policies and procedures. Prepares new charts. Ensures new patient paperwork is filled out, received and scanned into EMR. Annually updates establish patient paperwork and scans into EMR. Types work excuses as directed. Sorts and delivers mail, medical records, and other correspondence. Maintains work area and lobby in neat and orderly manner. Attends required meetings and participates in committees as requested. Maintains patient confidentiality and complies with HIPAA regulations. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner. Maintains established medical group policies, procedures, objectives, quality assurance, safety, environmental and infection control. Implements job responsibilities in a manner that is consistent with the Code of Ethics. Maintains regular and acceptable attendance at such level as is determined in the medical group's sole discretion. Follow personal protective equipment (PPE) guidelines Fulfills medical records requests as applicable Assists patients with referral/authorization requests by printing referrals, providing referral contact and location information, obtain commercial authorizations and checking on status of authorizations. Assists patients in accessing Healow, Patient Portal, completing Formstack paperwork and mobile check-in. Assigned as Clinic Champion, rotating through Medical Records, Referrals, Healow, Formstack, Mobile Check-in and Resource Schedule Knowledge of Managed Care plans and benefits Associates who are bilingual may be expected to utilize their language skills to translate or interpret for patients, family members, or colleagues in the performance of their duties. Performs other duties as assigned. Experience One year of physician office experience, including ICD, CPT and HCPCS coding. Knowledge of managed care preferred. Education High school diploma or equivalent. Knowledge, Skills & Abilities Ability to operate 10-key calculator by touch, telephone, computer, copier, and fax machine. Excellent interpersonal, communication and customer service skills and good math knowledge essential. Ability to work in a multi-tasking environment and under stressful conditions where constructive criticism from others is encouraged. Demonstrate knowledge of basic medical terminology. Able to effectively communicate with all others respectfully regardless of sexual, racial, ethnic or economic status. Work Hours, Travel Requirements Clinic hours vary at each location; Associates rotate 8-hour shifts as assigned to meet its business needs and/or the needs of its patients. Requires travel to other sites as requested for training, to meet its business needs, and/or the needs of its patients. Working Conditions/Physical Requirements Medical office/clinic environment; exposure to infectious diseases, bodily fluids, toxic substances, medicinal preparations, and other conditions common to a clinic environment. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to perform the essential functions of the position. Must be able to meet the attendance requirements of the position and adhere to the HealthTexas Medical Group attendance policy. Must be able to assist the patients in the event of an emergency. Must not pose a direct threat to the health or safety of other individuals in the workplace. Requires manual dexterity, sitting, standing (no less than 2 hours at a time), stooping, reaching, kneeling, crouching, bending, walking, lifting up to 50 lbs. May assist in lifting patients. Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Job responsibilities, location, work hours, etc., may change at any time with or without notice.

Benefits: Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Elite Customer Service & Scheduling Specialist Wanted - Join a High-Performance Team! Are you a customer service powerhouse with razor-sharp organizational skills? Do you thrive in a fast-paced environment where every detail matters? If you're ready to be the **driving force behind exceptional client experiences**, we want YOU on our team. Why This Role is Different: Forget the average customer service job-this is next-level. We're looking for a strategic problem solver, a master communicator, and a scheduling genius who can juggle priorities like a pro. You'll be the front-line ambassador, ensuring seamless interactions and flawless coordination, all while delivering **white-glove service** to every client. What You'll Do ✅ Own the customer experience - Every interaction should feel effortless and exceptional. ✅ Master the schedule - You'll coordinate appointments, optimize calendars, and make sure nothing falls through the cracks. ✅ Solve problems before they happen- Anticipate needs, resolve issues, and create stress-free solutions. ✅ Elevate efficiency - Streamline processes, keep things running like a well-oiled machine, and make improvements that wow our clients. Who You Are 🔥 A customer-obsessed professional with a passion for delivering 5-star service. 🧩 A scheduling wizard who sees patterns and creates solutions before anyone else. 💬 A communication pro - Whether over the phone, via email, or in person, you know how to connect. ⚡ A fast thinker with next-level organization skills - Nothing slips past you. 🚀 A proactive problem solver who gets things done with confidence and grace. Why You'll Love Working With Us ✔ A dynamic, high-energy environment where your skills are valued. ✔ Opportunities to grow and innovate - We love fresh ideas! ✔ A supportive, team-driven culture that celebrates wins. ✔ A chance to be part of something bigger - Your work directly impacts our success. If you're ready to take your customer service career to the next level and become an essential part of a team that values excellence, we want to hear from you! 📩 Apply today and show us why you're the perfect fit! Compensation: $20.00 - $24.00 per hour

Job Description Patient Care Coordinator R3 Wound Care & Hyperbarics is seeking a dependable, patient-focused Patient Care Coordinator to support the daily operations of our busy medical office. This role is ideal for someone who takes pride in delivering excellent patient experience, communicates professionally, and thrives in a fast-paced environment. As the first point of contact, you'll handle patient scheduling, patient intake, check-in/check-out, and daily administrative support. You'll also manage insurance verification, prior authorizations, and referral coordination, ensuring each patient's visit runs smoothly from start to finish. Accuracy matters here-clean medical documentation, strong attention to detail, and comfort navigating EHR/EMR systems are essential. Success in this role comes from balancing compassion with efficiency. Patients will look to you for clear communication and reassurance, while your coworkers will rely on your organization, teamwork, and steady professionalism. All work must comply with HIPAA and our commitment to patient-centered care. Key Responsibilities • Greet and assist patients with professionalism and warmth • Coordinate patient scheduling and appointment follow-ups • Manage patient intake, registration, and insurance information • Complete insurance verification and obtain prior authorizations • Support referral coordination with providers and patients • Handle check-in/check-out and daily front desk operations • Maintain accurate documentation and EHR/EMR records • Provide administrative support to providers and clinical staff What You Bring • Experience in a medical office or patient care setting • Strong communication skills with a compassionate approach • Proficiency in EHR/EMR systems and Microsoft Office • Ability to multitask, stay organized, and manage time well • Comfort working in a fast-paced, team-oriented environment If you take pride in helping patients feel supported and want to be part of a team that values professionalism, empathy, and excellence, we'd like to meet you.

The Care Coordinator I is responsible for providing care coordination services for clients in their assigned group. The Care Coordinator I will assess clients with all care management needs and address any potential barriers to care, to ensure timely diagnosis and treatment. Under direction of the supervisor, the Care Coordinator I will maintain a clinical tracking system to ensure appropriate follow-up, reporting and billing. DUTIES AND RESPONSIBILITIES Demonstrate proficiency and efficiency in processing referrals (specialty care and ancillary services), verifying insurances, and acquiring authorization for services if needed. * Demonstrate proficiency in following up on referrals submitted and retrieving progress notes from specialist in order to close out referral loop and assisting with obtaining second referral if necessary. * Demonstrate proficiency in documenting activities performed on clients in EHR and C3 database, as well as in looking up patient accounts and encounters in the EHR, EPM, and C3 database, using a variety of fields including but not limited to name, birth date, social security number, and account number. * Documents and updates PHI log in EHR when referrals are sent/processed. * Assist in updating to maintain patient demographics in EPM, EHR and C3 database. * Assists providers with follow-up on referral as well as no-shows as directed by providers or contract staff. Assists with obtaining second referral if necessary * Actively responds to phone calls from contractors and/or patients who may be in need of referrals or medical records for patient's continuum of care. * Demonstrate a strong ability to scheduling, rescheduling, and cancelling patient appointments according to established protocols by service line (medical, obstetrics, dental, and behavioral health) and by provider. Maintains faxes received in-patient EHR and acquires provider's signatures for faxes needing provider approval for services provided. Flags charts for alerting staff regarding non-compliance services or needing updates to demographics. Assist clinical teams in patient assessment via receipt of reports or review of charts that show abnormal labs/findings and notify clinicians in the event of an emergency. Demonstrate proficiency in using great customer services skills/ proper phone etiquette when communicating with patients by phone, text messaging system, or by patient portal * Completes daily tasks assigned by Director/Supervisor. * Completes and runs rescreen report to bring clients back into service. * Attend weekly meetings with department. Understands and upholds CentroMed's mission and values relating to ethics, integrity, safety, corporate responsibility and objectives Actively participates in maintaining high levels of excellent customer service internally and externally * Abides by all policies and procedures set forth by CentroMed Ensure the protection and security of all personal, confidential and identifiable information in a professional and responsible manner and carry out all measures to prevent unauthorized disclosures. Demonstrating and maintaining the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA). Assists in training new employees in performing their job duties as requested. Performs all duties in conformance to appropriate safety and security standards. Performs other duties assigned. * Work must be performed on-site as designated. Requirements QUALIFICATIONS: Education: High School diploma or equivalent Medical Assistant certification preferred Experience: Six months experience in a public health care setting preferred. * Strong clerical skills to include keyboarding and a good understanding of * basic math. * Some computer knowledge and use of calculator. * Must possess mental ability to conduct client interviews with a better-thanaverage attention to detail. * Bilingual English/Spanish (preferred).

We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration. Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience. To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today! Required Education and Experience * High school graduate or equivalent * One year of related experience * Must be Bilingual (Spanish) AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. #IDTexas

Job Description We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration. Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience. To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today! Required Education and Experience High school graduate or equivalent One year of related experience Must be Bilingual (Spanish) AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. #IDTexas

Job DescriptionSalary: Perfect opportunity for those wanting to step outside the four walls from bedside nursing. The Vascular Access Specialist (VAS) will be visiting patients at various facilities; therefore must be willing travel to perform patient visits. The VAS will demonstrate responsibility and accountability in the performance and documentation of assessment, reassessment, individualization, and prioritization of the patient's Plan of Care by the department standards. You will perform an overall patient evaluation as a Vascular Access Specialist (VAS). The VAS will evaluate which vascular access device would be in the patient's best interest. The VAS will then discuss the risk and purpose of any PICC Line placement and any homecare needed for the patient. Qualifications: Registered Nurse with current license in the State of Texas Experienced in PICC placements with ultrasound Current American Heart Association Basic Life Support (BLS) Certification Requirements: Maintain valid driver's license Maintain valid auto insurance Maintain professional liability insurance Reliable transportation to travel to patient sites

About Us HIGHLIGHTS SHIFT: Night shift (7p-7a) JOB TYPE: Part-time FACILITY TYPE: 10 bed Emergency Departmment We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff Provide and obtain signatures on required forms and consents Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system Obtain insurance authorizations as required by individual insurance plans where applicable Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion Scan all registration and clinical documentation into the system and maintain all medical records Assist with coordinating the transfer of patients to other hospitals when necessary Respond to medical record requests from patients, physicians and hospitals Maintain cash drawer according to policies Maintain log of all patients, payments received, transfers and hospital admissions Maintain visitor/vendor log Other Job Functions Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff Receive deliveries including mail from various carriers and forward to appropriate departments as needed Notify appropriate contact of any malfunctioning equipment or maintenance needs Attend staff meetings or other company sponsored or mandated meetings as required Assist medical staff as needed Perform additional duties as assigned Basic Qualifications High School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market We can recommend jobs specifically for you! Click here to get started.

Responsible for scheduling and pre-registering patients for imaging procedures. Communicates all relevant information and preparation instructions to the patient. IS IN OFFICE, NOT REMOTE. High school diploma or GED Professional telephone etiquette and customer service skills Medical Office and/or medical insurance experience preferred Microsoft Office MWW

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $15/hr + BONUS What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit

/RESPONSIBILITIES The Care Coordinator is responsible for coordinating and streamlining the care of patients referred to the Interventional Cardiology Clinic. In this role, you will work closely with multidisciplinary teams, triage referred patients, facilitate timely and appropriate provider scheduling, and ensure continuity of care across outpatient and inpatient settings. The coordinator also serves as a liaison between referring providers, the interventional team, and patients, while supporting program growth through outreach and data management. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full-time hospital experience preferred. Work experience in cardiovascular or interventional cardiology nursing preferred. Strong knowledge of cardiac procedures, terminology, and clinical workflow. Familiarity with catheterization lab operations, cardiovascular imaging, and post-procedure. Prior experience with patient navigation or care coordination in a cardiology setting preferred. Proficiency in Epic or other major EHR systems preferred. LICENSURE/CERTIFICATION Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. Case Manager Certification (CCM or ANCC) is highly desirable.

RESPONSIBILITIES: The Patient Access Coordinator (Front Office Staff) is the first point of contact with patients and serves one of the most important functions in our facilities. The Patient Access Coordinator will courteously and professionally greet patients and obtain accurate demographic and insurance information for registration. This position will work in harmony with clinical staff to ensure each patient is given the highest level of customer service and every staff member is treated with the utmost respect. The will carry-out his/her duties by adhering to the highest standard of ethical and moral conduct and fully support the mission, vision, and values of the Company. • Demonstrates ability to effectively communicate (written & oral) with individuals and groups of various backgrounds and educational levels in high stress situations. • Demonstrates ability to manage multiple, changing priorities in an effective and organized manner, under stressful demands while maintaining exceptional customer service. • Obtains complete and accurate demographic, insurance and financial data to complete registration. • Updates and maintains patient database according to established procedures. • Completes and balances all daily transaction paperwork . • Maintains an open line of communication with all team members. • Maintains consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures. QUALIFICATIONS EDUCATION AND EXPERIENCE: • High school diploma or equivalent is required; some college is preferred. • Minimum of two years of face to face customer service experience is required. • Current BLS for the Healthcare Provider. Must have a current card from an American Heart Association (AHA) recognized course. • Experience providing customer service to patients and their families is preferred. • Experience working in an Emergency Department is preferred. • Experience working with patient records and charts and an understanding of insurance plans is preferred. SKILLS AND ATTRIBUTES: • Ability to incorporate excellent customer service skills in dealing with patients, personnel, physicians, and peers. • Must be self-driven and possess the ability to work in teams with minimal daily supervision. • Ability to work in a fast-paced, professional environment. • Ability to communicate in a clear, concise, and organized manner and interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • Proficiency in Microsoft Office is required. **This position is PRN and full time. You must be flexible to work day and night shift.**

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration. Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience. To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today! Required Education and Experience High school graduate or equivalent One year of related experience Must be Bilingual (Spanish) AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. #IDTexas

Responsible for scheduling and pre-registering patients for imaging procedures. Communicates all relevant information and preparation instructions to the patient. IS IN OFFICE, NOT REMOTE. Shift Schedule: Day Shift Hours: Varies High school diploma or GED Professional telephone etiquette and customer service skills Medical Office and/or medical insurance experience preferred Microsoft Office

/RESPONSIBILITIES Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity. LICENSURE/CERTIFICATION A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.