Patient service representative jobs in Springfield, IL - 261 jobs

Domino's Pizza is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 139 Illini Blvd location in Sherman, United States. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have an exceptional experience with every interaction. Greet customers warmly and take food orders accurately, both in-person and over the phone Process payments and handle cash transactions efficiently Respond to customer inquiries, concerns, and special requests in a friendly and professional manner Collaborate with kitchen staff to ensure order accuracy and timely delivery Maintain a clean and organized work area, adhering to food safety and hygiene standards Assist in preparing food items as needed during busy periods Handle multiple tasks simultaneously during peak hours Contribute to a positive team environment and support coworkers Participate in promotional activities and upselling initiatives Adapt to changing customer needs and company policies with flexibility Qualifications Excellent communication and interpersonal skills Strong customer service orientation with a friendly and empathetic demeanor Ability to work efficiently in a fast-paced, high-energy environment Proven multitasking abilities and attention to detail Basic computer skills for operating point-of-sale systems Team player with a positive attitude and willingness to learn Problem-solving skills to address customer concerns effectively Flexibility to work various shifts, including evenings, weekends, and holidays Previous customer service experience preferred, but not required High school diploma or equivalent (preferred) Must be at least {AGE} years of age

The Patient Service Representative - Operations is responsible for discussing insurance coverage, including usual and customary charges, Medicare and Medical Assistance availability, reimbursement options available for services, educating patients regarding the Clinic's billing and credit policies, work with patient's insurance carrier to verify benefits coverage for treatment, and discuss any credit concerns regarding a past due account and make special arrangements if necessary to assure payment will be made in a timely manner. Job Relationships Reports to the Operations Manager or Director of the service line Principal Responsibilities Verify/secure referrals. Verify coverage and benefits prior to treatment. Secure prior-approval and pre-authorizations. Perform review and action of Bad Debt, Collections, and Denials. Maintain proficiency with insurance and billing issues and serve as a resource to providers and staff. Prepare account action worksheets and submit to Patient Accounting for charge corrections. Provide a positive impression to patients about the Clinic's billing department. Enter/edit patient insurance coverage/demographic information when necessary. Inform patients of the Clinic's billing and credit policies. Answer questions that patients may have in regard to insurance coverage and other billing issues. Respond to patient's verbal and written requests in a timely fashion. Maintain statistics. Maintain proficiency with insurance and billing issues by participating in Patient Accounting meetings and training sessions as appropriate. Must be empathetic, yet responsive to patients while adhering to Patient Accounting billing practices and guidelines. Provide coverage at other Springfield Clinic locations as assigned. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience High School graduate or GED required. Minimum two to three (2-3) years experience in medical billing and insurance preferred. Knowledge, Skills and Abilities Ability to handle multiple tasks and prioritize in a fast-paced environment required. Computer skills, including Microsoft Office, preferred. Strong verbal communication and listening skills are required. Knowledge of the computer systems with emphasis on registration and insurance screens. Knowledge of Medicare, medical assistance and other third party payors. Ability to work with patients of all ages in a courteous and professional manner. Must be empathetic, yet responsive to Patient Accounting billing policies and guidelines. Ability to tactfully work with patients with past due accounts. Ability to meet quality and performance guidelines and work with patients in a courteous and professional manner. Must have the ability to maintain composure under stress. Manual dexterity required for use of telephone headset, calculator and computer keyboard. Working Environment Work in office environment. Use of telephone required. Involves frequent contact with staff and the public. Requires siting for long periods of time. Some bending and stretching required. PHI/Privacy Level HIPAA1

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Under limited supervision, the Customer Service Representative II handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions. This position provides a reliable communication network for customers resulting in strong business relationships. Benefits you can count on\: Pay rate\: $X.XX to $X.XX per hour. Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Customer Service Representative II\: Monitor customer reporting; communicate critical issues. Research and respond to customer inquiries. Maintain customer files to ensure up to date information. Manage customer requests for assistance, information, and issue resolution. Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met. Maintain regular communication with decision makers within customer organizations. Train customers on various business applications to maximize company value to the organization. Analyze and respond to various customer requests involving store level and group level information. Respond to various customer requests and needs. Answer inquiries by phone, email, and internet response. Perform other duties as needed or assigned by supervisor. Other duties may be assigned. Qualifications you'll bring as a Customer Service Representative II\: High School Diploma or GED. 2 or more years of customer service experience. Ability to type 45 wpm and perform 10-key by touch. Strong verbal and written communication skills, and organization and planning skills. Knowledge and experience with all Microsoft office applications. Ability to prioritize pending tasks in a logical manner. Ability to learn quickly, retain information and meet deadlines. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Teamwork oriented Organized Problem solver Detailed Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************

Our Donor Schedulers call prospective blood donors for life saving blood donation appointments. This position requires excellent customer service skills as you will be interacting with potential blood donors by telephone. Candidates must be friendly and reliable, be comfortable using computers, and possess strong written and verbal skills. This is a part-time status working under 20 hours a week position working Mon 4 hrs- Thurs 4 hrs as well as Fri 10:30a-4:30p - Sat 9:00a-1:30p. Donor Scheduler responsibilities include: Telephoning prospective donors from established call lists/files, scheduling donation appointments and maintain accurate donor records Interact in a positive, friendly, and customer-focused manner with donors What does it take to change the world with us? High School diploma or equivalent preferred Physical requirements include the ability to sit for long periods of time Must be able use a computer terminal and work with several computer programs Be friendly and reliable Possess strong written and verbal skills Pre-employment background check and drug screen are required. What does this change mean for you? Industry leading pay rates including shift premiums and weekend pay Paid training Advancement opportunities On Demand Pay An opportunity to make a difference in your community An excellent benefit package: Generous paid time off that begins to accrue on your first day of employment. Medical, Dental, and Vision insurance plans Free Life Insurance 401K with employer match Health Savings Account Flexible Spending Account Supplemental Insurance including Critical Illness, Accident, and Hospital Indemnity Doctor on Demand Employee Referral Bonus Program Tobacco Cessation Reimbursement Health Club Reimbursements Employee Savings Programs for discounts on various goods and services For more information on our benefits click this link or copy and paste it into your web browser: **************************************************** If you are ready to be part of an organization where your values align with our mission, we invite you to apply now and commit to making a meaningful difference. Some jobs change your life. Others change the world. At ImpactLife, we do both

Min USD $16.00/Hr. Max USD $23.64/Hr. Our Patient Access Specialist assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Maintains knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, Commercial Payers, and departmental / system policies and procedures. Provides Mammography Screening scheduling services to patients. Work may be performed in a patient care area. Serves as a liaison between ancillary departments and other Patient Access Services areas. Qualifications Education: High School diploma required. Licensure/Certification/Registry: Must successfully complete assigned annual education through Healthcare Business Insights. Experience: One (1) years of business office experience, preferably in the areas of Patient Access, billing, collections, insurance principles/practices, or accounts receivable. Completion of 12 (twelve) hours of coursework in a business or healthcare related field of study may be considered in lieu of business office experience. Previous experience in Patient Access is highly desirable. Other Knowledge/Skills/Abilities: * Knowledge of all tasks performed in the various Patient Access Service areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement. * Demonstrates superior patient relations and interpersonal skills; demonstrates an appropriate level of mental and emotional tolerance and even temperament when dealing with staff, patients and general public, using tact, sensitivity and sound judgment; promotes a positive work environment and contributes to the overall team efforts of the department and organization. * Working knowledge of computers is required, with the ability to enter and retrieve data, and electronically notate registration software, and other required applications/systems. * Must demonstrate detail orientation, critical thinking, and problem solving ability. * Must demonstrate excellent oral and written communication and customer service skills, with ability to maintain a calm and professional demeanor in high stress situations. * Demonstrated ability to remain flexible, and consistently exercise sound judgment and initiative in very stressful situations. * Ability to effectively manage competing priorities and work independently in a rapidly changing environment. * Must demonstrate ability to educate, persuade, and negotiate effectively with patients and families. * Knowledge of medical terminology, medical procedural (CPT) and diagnosis (ICD 10 CM) coding, and hospital billing claims preferred, but not required. Responsibilities * Completes all steps of pre-registration/registration; verifies patient identity and demographic information through appropriate tools. Identifies/captures appropriate health insurance benefit eligibility based on contract/regulatory differentiation. Facilitates appropriate billing of claims and hospital reimbursement. Obtains and validates proper consent for patient treatment. * Schedules patients for Mammography procedures efficiently, effectively, and according to established protocol for modality, location, facility capabilities, insurance requirements, type of exam, patient preferences, and urgency. * Educates patients/others regarding the resolution of billing, private pay options, collection efforts, coordination of benefits, third party and governmental payment criteria, insurance coverage, payments, and denials. May serve as a liaison between external resources and patients on issues requiring SMH involvement. * Coordinates with SMH Patient Financial Services, Utilization Management, physicians, and medical offices to ensure consistent financial documentation across the enterprise, and an interdisciplinary approach to patient and organizational needs. * Adheres to all CMS Conditions of Participation regulations and Section 1154(e) of the Social Security Act regarding delivery, explanation, and acquisition of patient/designated representative signatures. * Verifies medical necessity, and obtains appropriate signature on Advance Beneficiary Notice of non-coverage (ABN) per CMS regulations at points of patient access. * Negotiates with patients and families to collect patient co-pays and/or deposits at point of service. Supports Patient Access Services POS (Point of Service) collection goals as defined by Revenue Cycle leadership and best practice benchmarks. * Triages, documents, and initiates referrals of patients to Medicaid vendor and/or for financial assistance, per the Illinois Fair Patient Billing Act, Illinois Uninsured Patient Discount Act, and established SMH procedures. * Identifies/reviews services requiring pre-authorization/pre-certification by Medicare, Medicaid, Commercial, and Managed Care payers, to ensure provider eligibility requirements are met prior to receiving service. Utilizes appropriate technology and/or communicates with physician offices. * Analyzes reports containing rejected accounts from a variety of hospital sources, including Non-Patient Access registration departments, and resolves toward verification of patient benefit eligibility, and subsequent reimbursement from all possible payer sources, or determines suitability for financial assistance. * Orients and cross-trains others within assigned area of responsibility as directed and defined by management. May assist other areas within the unit or department, as necessary, during times of special needs or staff absences. May be required to work night or weekend shifts. * Ensures compliance with all applicable HIPAA, Joint Commission, CDC, SMH, and state and federal statues, providing required associated literature to patients at all PAS access points. Educates patients regarding Advance Directives, Medicare D prescription coverage, SMH, Joint Commission, and Illinois Department of Public Health grievance process as appropriate. * Maintains current knowledge of, and complies with, the Illinois Fair Patient Billing Act and Illinois Uninsured Patient Discount Act at all times. * Completes Illinois DHS legal forms for psychiatric admits, in compliance with State of Illinois and SMH statues and guidelines. Provides relevant patient/family education. * May rotate work settings, i.e., patient registration, bedside registration, or other SMH campus environments. May be required to provide coverage for the SMH Financial Lobby Office. * Develops and maintains a comprehensive knowledge of the health system organization and its functions. Completes all assigned annual organizational education * Meets expectations for productivity, accuracy, and point of service collections * Attendance at quarterly department meetings is mandatory unless absence is approved by PAS management prior to the meeting date. * Performs pre-registration functions as requested. * Performs other related work as required or requested.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Springfield, IL Hours: Full time/ Flexible Hours and Availability Pay: $18-$19/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer. © 2025 Lucid Hearing Holding Company, LLC • All Rights Reserved

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including delays + Process non-routine orders such as product samples that have special requirements + Multitask in a fast paced environment **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years experience in Customer Service preferred + Prior computer experience using Microsoft Office systems + Team-oriented mindset + Strong organizational skills and attention to detail + Excellent communication skills + A passion for healthcare **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Other duties as assigned. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed. This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you! In the Role Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions. Receive and process payments in customer accounts. Market to current, former, and potential customers to drive loan production. Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately. Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc. Process loan applications and collect payments due. Perform all other duties as assigned. Required High School Diploma or GED Must have a valid driver's license and reliable vehicle Preferred Cash Handling, Sales, or Customer Service experience Location: On-Site The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday. Who We Are Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers! Other team member benefits include: Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance Up to 3% 401(k) Match Paid Time Off (16 days per year after one full year, cash back for unused time) Paid Holidays Annual Raises and Performance Bonuses Monthly Incentive and Employee Referral Bonuses Participation in Charitable Campaigns Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy. At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us! Discover more about our company and culture! Read what our customers are saying about us!

As a Customer Service Representative at Springfield Plastics, Inc., you will act as a liaison, provide product/service information, taking order placements and resolving any emerging problems that our customer accounts might face with accuracy and efficiency. The best candidate for the Customer Service Representative position is genuinely excited to help. They are patient, empathetic, and passionately communicative. Job Responsibilities Include: Communicate through email, phone and in person Answer phones and route calls on a multi-line phone system. Ensure excellent service standards. Respond efficiently to inquiries. Maintain high customer satisfaction. Take and monitor orders in a timely fashion. Tracking orders, inventory and shipping. Utilize software to process orders and shipping paperwork. Other duties as assigned Requirements Requirements: High school diploma or GED Highly proficient in Microsoft Excel and Microsoft Outlook Experience in Microsoft Dynamics or other CRM system preferred Highly proficient in Data Entry 10-Key experience preferred Phone etiquette Detail oriented Multi-task and prioritize in a fast-paced environment Motivation to learn new things Communication skills Reliable $18-$25 p/h Salary Description $18-$25-p/h

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience. Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level. *********************** Job Description Customer Service & Sales - Entry Level Position: Customer Experience Representative Department: Customer Relations If you have great people skills and enjoy working with the public, we want to meet you! We are seeking an outstanding full-time Customer Service Representatives who are career minded and possesses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign. We do not offer any door-to-door, outside sales, telemarketing, or graphic design positions. We are continuously expanding the client base as well as the number of territories covered on a National scale. The current client base is extremely diverse, and operating territories now stack up to 5 across the nation. These growing retail sales and marketing campaigns are in need of customer service professionals that can work on site providing direct customer and client support through promotional techniques. Customer Service Representative's work in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive solutions for clients. We are looking for key individuals to provide customer service and sales knowledge to the existing and future client base. Qualifications Benefits of the Customer Service and Sales Position: Comprehensive Paid Training Travel Opportunities Opportunity For Community and Charity Involvement Flexibility Numerous Advancement Opportunities Qualifications: Experience in customer service and associated fields Ability to adapt to a variety of people Winning attitude and dedication to ensuring customer satisfaction Positive attitude and ability to work well within a team environment College Degree preferred Background in retail, restaurant, or a customer service oriented job Leadership skills Local to the office area Additional Information Weekly Competitive pay Weekly Bonus incentives Paid Training

Job DescriptionBenefits: Health Reimbursement Account (HRA) Supplemental Health (100% employer paid) Group Life Insurance Benefits (100% employer paid) Monday - Friday hours with major holidays off Growth potential/Opportunity for advancement within the agency 401(k) matching Paid time off Wellness resources Bonus based on performance Competitive salary Dental insurance Health insurance Training & development Vision insurance Position Overview Are you outgoing and customer-focused? As a member of our client experience team, you will be a part of Springfield's #1 community voted insurance agency as well as voted a top employer in the Springfield area! Attention to detail, customer service skills, and a desire to help people would make you an ideal fit. We expect exceptional client experiences that reinforce the growth of our successful agency. This position is many times the first voice and the first face our clients hear and see. Enjoy a stable, full-time Monday-Friday schedule with opportunities to grow, advance and earn additional income through commissions and bonus. Responsibilities Be the primary answer on incoming calls and be able to screen & transfer calls appropriately. Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, identify customer needs, and market appropriate products and services. Schedule appointments daily/weekly and meet goals & expectations in regard to appointment setting. Handle escalated customer complaints and issues. Be extremely diligent in notating accounts and conversations as they occur. We'll need you to bring Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening Be People-oriented and extremely detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment There are also commission and bonus opportunities to increase base salary as well! Note that this is 100% in-office. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. Please be on the lookout for an email invitation to complete the required assessments. An interview will not be scheduled until assessments are complete.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionPersonal Mobility is a family-owned business. We are looking for someone who can work in a fast-paced environment, has the temperament and people skills to work multiple phone lines, is a fast learner and can multitask. We currently have three locations and while you would be located at the Springfield store you will take incoming calls for the other locations in Peoria or Champaign. We offer a competitive salary, healthcare insurance paid for by the company, paid time off, a company matched Simple IRA, and store hours are Monday thru Friday from 8:00 to 5:00. Primary duties included but not limited to: Answers telephone; determines nature of the call and directs callers to appropriate individual or department Greets, and Directs customers and visitors Work the sales floor helping walk in customers with questions on scooters and basic wheelchairs Proficiency with Desktop/Notebook computers Proficiency with MS Office (Word, Excel, PowerPoint, at a minimum) QuickBooks experience welcome, but not required Filing, copying, scanning. Requirements:High School Education or equivalent Valid Driver's License E04JI800s2bh408hy7z

Seeking Qualified and Experience Patient Service Representatives Do you have excellent Customer Service experience? Are you able to multitask? Committed to grow with a team? Join VitalSkin Dermatology, a modern and client focused practice in Decatur, Illinois. Monday-Friday 7:15am - 5pm @ $19-$20 (Based on experience) Must be willing to travel to other Central Illinois locations JOB SUMMARY Manage and coordinate patient relationship by providing courteous, and professional service in all interactions. Responsible for appointment scheduling, patient registration, point-of-service payment collection, and other patient inquiries and problem resolution. JOB RESPONSIBILITIES Greet arriving patients, ensuring a welcoming and superior patient experience. Assist patients with completing necessary forms and consents. Adhere to patient confidentiality and records release policies. Keep lobby and front reception area clean and organized. Schedule, reschedule, and confirm patient appointments via phone and at check-out, following established scheduling guidelines. Maintain the daily appointment schedule and notify nursing staff and providers of any changes. Manage the automated reminder system and complete required follow-up actions. Register and create records for new patients in the practice management system. Update patient demographic and contact information as needed. Obtain and verify insurance and other financial information prior to visits. Complete required payor authorizations and on-demand insurance eligibility checks, correcting errors prior to the appointment. Answer incoming calls, addressing scheduling, billing, and general inquiries; route calls or messages to appropriate staff as needed. Utilize office equipment such as copiers and fax machines to transmit or prepare documents Utilize the triage system for patient-related calls in accordance with procedures. Communicate effectively with the supervisor regarding expected calls, patient concerns, and staff availability. Utilize office equipment such as copiers and fax machines to transmit or prepare documents. Communicate effectively with the supervisor regarding expected calls, patient concerns, and staff availability. POSITION QUALIFICATIONS Minimum Qualifications High school graduate Well-developed written and oral communication skills. Demonstrates understanding of customer service principles. Working knowledge of computer applications: word processing, medical office management, and spread sheet. Preferred Qualifications 2 years customer service experience Familiarity of third-party payer systems: Medicare, Medicaid, commercial and Department of Health programs VSD CORE VALUES Having fun . We celebrate success and failure, we find humor in our daily lives, we create a fun atmosphere, and we enjoy being together. Being a team . We care for one another and build each other up, we embrace diversity and inclusion, we collaborate, and we serve one another - forming a strong family bond. Being resilient. We expect the unexpected, we embrace the need to change, `we are optimistic and grateful, and we are focused on our mission and vision. Being accountable . We strive to provide value every day; we use data to continually improve, we continually evaluate competing priorities, and we deliver exceptional results. Being courageous. We are not afraid to be vulnerable, we have ideological debates, we rise to the challenge, facing problems head-on, and we make the tough decisions. Being entrepreneurial . We have an owner's mentality, we set high goals, we strive to be a leader in our industry, and we manage our business and financial risk.

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Monday-Thursday 8:00a-5:00pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * 1-2 years Dental or Medical insurance experience required * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $18-$21/hr About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them . As a Patient Experience Coordinator , you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

Job Description Welcome to Daniel O'Brien - Country Financial, where we believe in serving our community with integrity and a genuine smile. Located right here in Pawnee, Illinois, we're more than just an office; we're a team dedicated to helping our neighbors protect what matters most. We're looking for someone special to join us as a Customer Service Representative, a role that's at the heart of our mission. If you have a knack for making people feel heard and a passion for finding solutions, you'll fit right in. You'll be the friendly voice and helpful hand for our clients, guiding them through their insurance needs and ensuring they feel confident and secure. We foster a welcoming atmosphere where your contributions are valued, and you'll have the opportunity to grow alongside a supportive team. If you're ready to make a real difference in people's lives right here in Pawnee, we can't wait to meet you! Benefits Annual Base Salary + Bonus Opportunities Life Insurance Flexible Schedule Hands on Training Paid Time Off (PTO) Responsibilities Respond to customer inquiries via phone, email, and in-person with a positive and helpful demeanor. Provide information about Country Financial products and services accurately. Assist customers with policy changes, claims processing, and general account management. Resolve customer issues efficiently and effectively, aiming for first-contact resolution. Maintain accurate and detailed customer records in the system. Collaborate with other team members to ensure a seamless customer experience. Contribute to a positive and supportive team environment. Requirements High school diploma or equivalent required; Associate's or Bachelor's degree preferred. Previous experience in customer service or a related field. Excellent communication skills, both verbal and written. Proficiency in using computer systems and standard office software. A genuine desire to help others and solve problems. Ability to remain patient and empathetic in challenging situations. Strong organizational skills and attention to detail.