Patient Service Representative
Patient service representative job in Temple, TX
Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.
Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system.
Verifies insurance coverage or determines patient self-pay responsibility and provides cost information.
Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests.
MINIMUM REQUIREMENTS ADDENDUM
Must pass PSS or CCS training program and successfully complete competency exam to maintain position.
Experience Preference: Prior customer service experience is strongly preferred
Customer Service Representative
Patient service representative job in Harker Heights, TX
We're seeking positive, energetic and outgoing Customer Service Representatives that can help our customers with product questions quickly and efficiently. You will be responsible for helping customer by providing product and service information and resolving any technical issues. No experience is required, we provide training.
Join the fastest growing team in Texas! We are seeking Entry Level Customer Service Representatives to join our team. Our Award Winning Team will provide hands on product training and continuous mentoring to help ensure your success. Seize the opportunity to grow your career today!
Customer Service Associate Duties and Responsibilities:
* Provide accurate and valid information for the customers
* Answering client questions
* Assist clients find what they are looking for
* Retain a positive and professional voice at all times
* Handle order Transactions
Customer Service Associate Requirements:
* A high school diploma or GED or an appropriate equivalent
* Successful completion of training offered
* Good communications skills
* Must be 18+ years of age
* Ability to build rapport with clients
Patient Service Representative
Patient service representative job in Waco, TX
Job Details Entry Waco, TX Full Time High School Day Admin - ClericalDescription
DUTIES/RESPONSIBILITIES:
Patient registration
collect current and overdue service charges, and printing receipt,
secure a daily cash box,
reconcile daily charges and receipts.
Answer phones, taking and forwarding messages and scheduling appointments.
Ability to mulitask and work in a fast paced environment
Ability to verify patient insurance information
Ability to use multi line phone system
Ability to travel to other clinics to cover shifts as required
Ability to operate office equipment (fax, printer, scanner)
Agree to follow Waco Family Medicine polices and procedures as outlined in the employee handbook
OTHER DUTIES:
Other duties as assigned by supervisor
PHYSICAL AND MENTAL REQUIREMENTS:
Valid Driver's license
Visual and auditory accuracy
Shift length - 8 hours
Indoor setting -
Frequent use of computer
Long periods of sitting
Frequent use of telephone
Continuous repetitive grasping and manipulation of both hands
Continuous conversational communication
Occasional reaching, walking, squatting, bending, kneeling, twisting and climbing
Occasionally carrying, lifting, pushing and pulling of up to 25 lbs.
Occasionally working in confined, noisy, dusty areas
Regular use of personal transportation
Understand/carry out simple/detailed, oral/written instructions with retention
Read and interpret detailed specifications.
Qualifications
REPORTS TO: Practice Manager
EDUCATION & EXPERIENCE: High School Diploma or equivalent; Associate degree preferred. Healthcare experience preferred. At least one year's customer service experience required.
SKILLS: Excellent written and verbal communication and customer service skills utilize (AIDET) communication model, experience using Microsoft Office (Excel, Word, PowerPoint), bilingual in English/Spanish preferred not required. Detail oriented and Patient focused
Engager/Patient Care Coordinator
Patient service representative job in Waco, TX
Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club:
Sam's Club in Salisbury, MD
Hours:
Full time/ Tuesday-Saturday 9am-6pm
Pay:
$18-$19/hr
What you will be doing:
•
Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
© 2024 Lucid Hearing Holding Company, LLC
•
All Rights Reserved
Scheduler 2, Mission Critical
Patient service representative job in Temple, TX
**Best People + Right Culture. These are the driving forces behind JE Dunn's success.** **By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.**
**Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.**
_JE Dunn's Advanced Facilities Group (AFG) combines Mission Critical, Advanced Industries, and Industrial & Manufacturing into one high-performing team focused on cutting-edge work to serve innovative clients on large Industrial & Manufacturing, Data Center, and Semiconductor projects. As part of the Advanced Facilities team, you'll work on some of the most advanced construction projects across the country, growing your career alongside our diverse team of industry professionals._
**Key Role Responsibilities - Core**
_SCHEDULER FAMILY - CORE_
+ Prepares, builds and updates project schedules collaboratively with the project team.
+ Performs schedule reviews to ensure effective and efficient best practices for scheduling are utilized. Diplomatically communicates review comments to the project team.
+ Participates in all phases of the construction planning & scheduling process, including the creation of proposal schedules, baseline schedule and ongoing schedule updates.
+ Utilizes working knowledge of JE Dunn scheduling software.
+ Assists with and performs training for JE Dunn operations. Assists with training content and course preparation for training delivered by the group.
+ Assists with the development of best practices for JE Dunn planning and scheduling efforts.
+ Visits job sites regularly to review job status and applies construction sequencing knowledge to accurately update the project schedule for assigned projects.
+ May attend project related meetings and/or jobsite-specific meetings where emphasis on schedule is discussed.
+ Supports Lean and Pull Planning sessions by ensuring CPM schedule is aligned with pull plan results.
+ Supports the preparation of a variety of reports as required for assigned projects.
+ Adds resource loading and cost loading, when required, to schedules collaboratively created with the project teams.
+ Provides planning and scheduling support to operations, marketing and other IPS functions as directed.
+ Understands that market and regional information are a part of project schedules such as: seasonal weather patterns, materials markets, labor forces and other factors that may impact each project schedule.
+ Participates in pursuit opportunities with business development and the project team.
**Key Role Responsibilities - Additional Core**
_SCHEDULER 2_
In addition, this position will be responsible for the following:
+ Conducts detailed critical path analysis for problem projects and root cause analysis for issues.
+ Assists project teams in schedule sequencing, methods of construction, project delays and impacts, alternate work plans and recovery schedules.
+ Assists with facilitating all planning and scheduling training conducted for internal team members, e.g. One Dunn training for P&S Group, schedule software training, etc.
+ Participates in job pre-planning meetings, post construction meetings and monthly project status review meetings.
**Knowledge, Skills & Abilities**
+ Ability to perform work accurately and completely, and in a timely manner
+ Communication skills, verbal and written - Intermediate
+ Proficiency in MS Office - Advanced
+ Ability to read and understand plans, drawings and specifications - Advanced
+ Ability to recognize, during job site visits, where there are schedule sequencing areas of concern and where sequencing improvements can occur - Intermediate
+ Knowledge of the means and methods of construction management - Intermediate
+ Knowledge of scheduling software and implementation - Intermediate
+ Knowledge of most types of construction projects and delivery methods - Intermediate
+ Knowledge of work activity sequencing, activity durations, scheduling concepts and best practices, with the ability to communicate opportunities for improvement - Intermediate
+ Proficiency in scheduling software - Advanced
+ Knowledge of Lean process and philosophy - Intermediate
+ Ability to import schedules into JE Dunn's standard scheduling software
+ Ability to establish and maintain collaborative relationships with team members
+ Ability to effectively collaborate as a team, both internally and externally
**Education**
+ Bachelor's degree in construction management, engineering or related field (Preferred)
+ In lieu of the above requirements, equivalent relevant experience will be considered.
**Experience**
+ 3+ years planning and scheduling experience (Preferred)
**Working Environment**
+ Valid and unrestricted drivers license required
+ Must be able to lift up to 25 pounds
+ May require periods of travel and/or relocation
+ Must be willing to work non-traditional hours to meet business needs
+ Normal office environment, but may be exposed to extreme conditions (hot or cold)
+ Frequent activity: Sitting, Viewing Computer Screen
+ Occasional activity: Standing, Walking, Bending, Climbing, Reaching above Shoulder, Pushing, Pulling
**Benefits Information**
The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.
Click here for benefits details. (************************************************************************************
This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
_JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace._
**_JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to_** **_accommodations@jedunn.com_**
_JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails._
**Why People Work Here**
At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them
**Building on our rich history,** our employee **owners are shaping the future** of JE Dunn. In our team-focused environment **we do life together** and are generously **rewarded for our efforts**
**About JE Dunn**
For more information on who we are, clickhere. (***********************************
**EEO NOTICES**
Know Your Rights: Workplace Discrimination is Illegal (***********************************************************************************************
California Privacy Policy
**E-Verify**
JE Dunn participates in the Electronic Employment Eligibility Verification Program.
E-Verify Participation (English and Spanish) (********************************************************************************************
Right to Work (English)
Right to Work (Spanish) (*****************************************************************************************************************************
**Nearest Major Market:** Killeen
**Nearest Secondary Market:** Temple
Renal Care Coordinator
Patient service representative job in Waco, TX
Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare-with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us!
Renal Care Coordinators (RCCs) are clinical professionals embedded within a local nephrology practice. The RCCs work to organize the care of late-stage chronic kidney disease patients by providing support, education, and care coordination services with the goal of those patients having an optimal start to dialysis.
Note: This is a full-time, onsite position based in Waco, TX.
The work you will do:
Assesses patient knowledge of late-stage CKD and treatments, educating and informing patients to enable them to make informed decisions regarding the steps to manage health issues during the transition to RRT. Provides support, guidance, and coordination of care for patients seeking conservative care or palliative care.
Acts as a liaison with appropriate staff to ensure every patient and family member (if applicable) receives comprehensive information on specific modality advantages and disadvantages, hemodialysis treatments both at home and in-center, peritoneal dialysis, kidney transplantation, and conservative care, as well as education on hemodialysis access types with a focus on the health and safety benefits of AV Fistula or AV-Graft compared to central venous catheters.
Organizes the Nephrology Practice late-stage CKD patient population regarding CKD education, including modality selection, permanent access placement and maintenance, and a stable transition to RRT.
Participates in the interpretation of summary clinical data and its use in improving late-stage CKD care processes.
The skills and qualifications you need:
Minimum of 2 years previous experience in clinical renal patient care.
A combination of renal transplant, dialysis, or CKD patient care required.
Understanding of diabetes and cardiovascular disease processes preferred.
Strong organizational and communication skills.
Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values:
- We care deeply about the people we serve.
- We are better when we work together.
- Humility is a source of our strength.
- We bring joy to our work.
- We deliver on our promises.
We are committed to diversity, equity, and inclusion throughout our recruiting practices. Everyone is welcome and included. We value our differences and learn from each other. Our team members come in all shapes, colors, and sizes. No matter how you identify your lifestyle, creed, or fandom, we value everyone's unique journey.
Oh, and one more thing … a recent study shows that men apply for a job or promotion when they meet only 60% of the qualifications, but women and other marginalized groups apply only if they meet 100% of them. So, if you think you'd be a great fit, but don't necessarily meet every single requirement on one of our job openings, please still apply. We'd love to consider your application!
Come join us and help our patients live their best lives. Learn more at ************************
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Auto-ApplyCustomer Service Representative
Patient service representative job in Waco, TX
We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!
CSR
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.
This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!
In the Role
Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
Process loan applications and collect payments due.
Perform all other duties as assigned.
Required
High School Diploma or GED
Must have a valid driver's license and reliable vehicle
Preferred
Cash Handling, Sales, or Customer Service experience
Location: On-Site
The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.
Who We Are
Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!
Other team member benefits include:
Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
Up to 3% 401(k) Match
Paid Time Off (16 days per year after one full year, cash back for unused time)
Paid Holidays
Annual Raises and Performance Bonuses
Monthly Incentive and Employee Referral Bonuses
Participation in Charitable Campaigns
Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.
With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.
At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!
Discover more about our company and culture!
Read what our customers are saying about us!
Auto-ApplyMedical Customer Service Representative (Onsite) - Waco
Patient service representative job in Waco, TX
ONE WEEK LEFT to Apply & Interview!
Interviewing now through 10/20/25 for 10/27/25 start date
Multiple positions available - Speedy interview process!
Support our healthcare partners & help them thrive at Meduit! As a Medical Customer Service Representative, you'll be a key point of contact, compassionately guiding patients through their medical bills and enabling our clients to focus on exceptional patient care.
If you're a skilled communicator eager to make a tangible difference in the healthcare ecosystem, apply today!
Key Responsibilities
Helping patients understand financial responsibility in a helpful and non-threatening manner
Taking inbound and making outbound calls to patients regarding outstanding balances
Meeting or exceeding established metric goals
Following established procedures to resolve patient account balances:
Identifying consumer payment plans
Utilizing call scripts provided
Setting up consumer payments over the phone
Documenting all conversations electronically on company and/or client systems
Assisting patients in determining eligibility for financial assistance programs and/or bank loans when applicable
Providing information to Client Services as needed
Understanding and fully complying with all federal and state laws and regulations (HIPPA, Medicare Fraud, Waste and Abuse, etc.) regarding collections policies and procedures
Essential Skills
Compassion
Communication
Problem-solving
Teamwork
Required Qualifications
1 year of previous call center experience (In-office or Remote)
High School Diploma/GED
Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel)
Preferred Qualifications
Experience in a fast-paced environment
Knowledge of medical terminology, HIPAA, Medicaid, Medicare, Insurance and FDCPA
Experience with medical billing/claims processing
Time management and sound decision-making skills
Experience providing excellent customer service in a variety of situations, including those that escalate
Additional Information
Pay: $15-17/hour
Schedule: 8am-5pm Central Time
Location: 5045 Franklin Ave, Waco, TX 76710
Anticipated start date: 10/27/25
Paid Training: 3 weeks
Background check: As a condition of employment, a pre-employment background check will be conducted
What we offer:
Steady work schedule
Full comprehensive Paid Training Program (3+ weeks)
Medical, Dental, and Vision insurance
HSA and FSA available
401(K)plans with company match
PTO and Paid holidays
Employer paid life insurance and long-term disability
Internal company growth
What we do:
Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation's leading RCM solutions companies, we partner with hospital and physician practices in 48 states to provide excellent and compassionate patient engagement. We focus on the payments so our clients can focus on their patients, by living our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and being Results-Oriented. You can find out more about Meduit at ******************
Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class.
#LI-Onsite
Customer Service Representative
Patient service representative job in Waco, TX
Full-time Description
Summary/Objective
The Customer Service Representative is responsible for providing exceptional customer service and support throughout the sales and production process. This role ensures customers are kept well-informed on their orders, facilitates accurate and timely communication with internal departments, and assists in documentation and scheduling related to orders and shipments.
Essential Functions
• Daily On-Site Attendance.
• Communicates effectively and professionally with customers via phone and email regarding order status, shipping timelines, and general inquiries.
• Enters and updates order information accurately in NetSuite and relevant tracking spreadsheets.
• Prepares and sends order acknowledgements to customers.
• Coordinates with Sales, Manufacturing, and Supply Chain teams to gather order details and relay updates.
• Tracks shipments to ensure on-time delivery and communicates any issues or delays to customers.
• Supports the preparation of monthly customer service performance reports.
• Assists in the creation of sales quotes for spare or replacement parts.
• Maintains customer/sales records and communications in Salesforce/NetSuite.
• Provides general administrative support to the Sales & Marketing department as needed.
Competencies
• Communication Proficiency.
• Customer/Client Focus.
• Problem Solving/Analysis.
• Time Management.
• Interpersonal Skills.
• Results-Driven.
• Strategic Thinking.
• Technical Capacity.
• Accountable to Objectives.
• Organizational Skills.
• Attention to Detail.
• Proficiency with Microsoft Office products.
• Customer Relationship Management software experience.
Supervisory Responsibility
This position has no supervisory responsibilities.
Environment/Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to access and navigate each department in the Office and Factory Floor.
Position Type and Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 8:00am to 5:00pm. However, depending on workload there may be occasional longer days and occasional weekends as needed. Employee is expected to work the hours necessary in order to timely and satisfactorily complete all necessary work tasks.
Travel
Travel is not required for this position.
Education and Experience
• High school diploma required.
• Associate or bachelor's degree preferred.
• 1-3 years of customer service experience required.
• Experience in the Manufacturing Industry and ERP systems (such as NetSuite) preferred.
Benefits
• 15 days of PTO on an annual basis
• 100% of Employee Premium on HMO Medical Plan, Dental, Vision, and Group Life paid for
• Voluntary Life
• Aflac Insurance-Accident, Critical Illness, Hospital, Short Term Disability, Cancer, Term Life, Whole Life
• 401(k): 4.5% employer match
The Company has the discretion to alter or rescind the benefits listed above at any time in accordance with any applicable notice requirements under federal, state, or local law.
Work Authorization/Security Clearance
Required to be authorized to work lawfully in the US.
AAP/EEO Statement
VanTran Transformers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, disability, sexual orientation, protected veteran status, genetic information, and any other characteristic protected by local, state or federal antidiscrimination law covering employment.
Other Duties
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time in the Company's sole discretion.
At-Will Employment
Your employment is at-will, which means that either you or the Company may terminate your employment at any time, for any or no reason, with or without cause or notice. Nothing in this serves to alter your at-will status, or should be deemed a promise of employment for any specified time period.
Disclaimer
This does not constitute a contract of employment, either express or implied. This job description is for informational purposes only. The Company has the discretion to alter the terms and conditions of employment, including the duties and responsibilities set forth herein, during the course of your employment in accordance with any appliable notice requirements under federal, state, or local law.
On-Site Customer Service Representative
Patient service representative job in Waco, TX
Under general supervision, fulfills customer orders accurately and in a timely manner to ensure customer satisfaction: primary contribution is processing orders for customers and selling Motion Industries' assets. This position works more than 50% of the time at the customer location.
JOB DUTIES
Orders items to ensure appropriate inventory levels are maintained for Consignment customers.
Responsible for sourcing products in branch inventory, Distribution Center inventory or supplier inventory.
Ensures identification and sale of Motion Industries' assets. In some cases may have to locate a product.
Influences Motion Industries' Gross Profit through negotiating the sale price and purchase price, within certain parameters.
Proactively generates sales by actively promoting Motion Industries' products to existing customers.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
May handle customer returns. May place orders without approval for orders up to $5,000 per line and $10,000 per Purchase Order.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Minimizes Branch freight cost by determining the most cost effective method to fulfill customer orders.
Routinely interacts with customers to obtain and fulfills orders correctly. Interacts with suppliers as necessary to obtain pricing for items.
Partners with Account Representatives to ensure customer satisfaction.
May assist customer by troubleshooting via telephone or email and identifying correct part.
Attends training sessions regularly to continue professional growth and development.
Performs other duties as assigned.
Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales).
EDUCATION & EXPERIENCE
Typically requires a high school diploma or GED.
KNOWLEDGE, SKILLS, ABILITIES
Customer service and communication skills required. Ability to multi-task and time management skills required.
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
Good driving record required.
Reliability, organization, and attention to detail required.
PHYSICAL DEMANDS:
LICENSES & CERTIFICATIONS: None required.
SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Auto-ApplyScheduler - Every Other Weekend
Patient service representative job in Clifton, TX
Lutheran Sunset Ministries in Clifton, TX is hiring for a Scheduler for every other weekend (part-time).
Responsibilities & Essential Job Functions
Must demonstrate knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served
Must possess leadership ability and the willingness to work harmoniously with other personnel
Communicate with the medical staff, nursing personnel, and other department directors.
Carry the 24-hour on call phone to cover call-ins during every other weekend shift
Cover shifts that are unable to cover by reaching out to PRN employees and other staff
$50.00 per day stipend (Friday, Saturday and Sunday)
Schedule starts at 2:00pm Friday through 6:00am Monday
Qualifications
Must be a CNA or Nurse in good standing with the State
Ability to relate positively to residents and families and work cooperatively with other employees
Scheduling experience preferred
For any questions, please contact the HR department at ************ x2227
Auto-ApplyAuthorization Specialist (VA Billing)
Patient service representative job in Waco, TX
Job Description: Authorization Specialist (VA Billing)
Reports To: Director of Billing Operations
Department: RCM - VA Billing
Role Type: Full-Time
The Authorization Specialist at AxisCare is responsible for managing the authorization process for Veterans Affairs (VA) clients using our proprietary AxisCare home care management SaaS platform. You'll ensure timely and accurate processing of authorizations, maintain compliance with VA billing guidelines, and collaborate with internal teams and home care agencies to optimize billing efficiency through our integrated AxisCare Billing Software.
Job Duties
Review and process VA authorizations and reauthorizations for home care services.
Verify client eligibility and coverage through VA systems and coordinate with agencies as needed.
Ensure all required documentation is complete, accurate, and compliant with VA requirements before submission.
Track authorization expirations and proactively follow up on renewals to avoid billing delays.
Communicate effectively with VA representatives, home care providers, and internal support teams to resolve discrepancies.
Maintain detailed records of authorizations, communications, and supporting documentation in our software system.
Collaborate with the billing team to ensure authorizations align with service delivery and invoicing timelines.
Provide support to agencies and internal teams regarding VA authorization processes, system use, and troubleshooting.
Stay current on VA policies, compliance standards, and payer-specific requirements affecting home care billing.
Minimum Qualifications (Knowledge, Skills and Abilities)
Experience: 2-3 years in healthcare billing, authorization management, or VA claims processing (home care experience preferred).
Knowledge: Familiarity with Veterans Affairs (VA) Community Care Network billing and referral/authorization processes. As well as in medical billing or coding, third-party payer compliance is preferred but not required.
Technical Skills: Proficient in SaaS-based healthcare systems, EHRs, or billing software. Intermediate Excel and data entry accuracy.
Soft Skills: Strong attention to detail, organization, and communication skills. Ability to manage multiple authorizations and deadlines in a fast-paced environment.
Preferred: Experience working with home care software solutions or in a SaaS company serving the healthcare industry.
Working Conditions
Manual dexterity required to use desktop computer and peripherals
Utilization of phone, other software needed/required and email to perform job functions
Compensation and Benefits
Competitive salary and comprehensive benefits package.
Opportunities for professional growth and career development.
Flexible work arrangements, including remote work options.
Health, dental, and vision insurance.
401(k) plan with company matching.
Company will provide laptop and other needed computer equipment.
About AxisCare
According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes.
AxisCare was started in 2011 by industry leaders to help meet the demand for a more user-friendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment. We are an Equal Opportunity Employer and comply with ADA regulations as applicable.
Medical Receptionist - Full Time
Patient service representative job in Gatesville, TX
Full-time Description
The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Duties and Responsibilities:
Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently.
Obtains registration data, insurance information, and photo ID at each encounter.
Promptly and accurately enters patient data into the computer system.
Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan.
Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information.
Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities
Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity.
Assists other staff when needed in a positive, team-centered manner.
Assist in scheduling and following up on provider referrals.
Ensures lobby remains clean and stocked with necessary items.
Seeks out methods and practices to minimize financial risk.
Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date.
The Clinic staff may also include ancillary personnel who are supervised by the professional staff.
Other duties as assigned. This is a safety-sensitive and confidential position.
Qualifications:
Education:
High School Diploma or equivalent required, Associates preferred.
Licenses/Certification:
Must obtain and maintain a current certification in BLS.
Experience:
1-3 years prior medical office experience is preferred.
Skills:
Understanding of medical coding and billing.
Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others.
Competent with common PC applications including Internet, Email, and Microsoft Office.
Ability to supervise, train, and evaluate new and current provider staff.
Working Conditions:
May be exposed to/occasionally exposed to patient elements.
Subject to varying and unpredictable situations and interruptions.
Occasionally subjected to irregular hours.
Occasional pressure due to a fast-paced environment.
The position may require lifting, carrying, or pushing equipment or patients.
Requirements
Physical Requirements:
Must be able to see with corrective eyewear.
Must be able to hear clearly with assistance.
May be exposed to infectious and contagious diseases.
May be in contact with patients under a wide variety of circumstances.
Able to handle emergency or crisis situations.
Will be required to wear protective equipment as necessary.
Ability to escort or transport patient by wheelchair or stretcher
Frequently: Sitting, walking, standing.
Occasionally: Bending, squatting, climbing, kneeling, twisting, lifting, carrying, pushing, traveling.
Ability to lift 15-20 pounds
Patient Services Coordinator Home Health - Full-time
Patient service representative job in Temple, TX
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
Continuing education opportunities
Scholarship program for employees
Matching 401(k) plan for all employees
Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
Flexible spending account plans for full-time employees
Minimum essential coverage health insurance plan for all employees
Electronic medical records and mobile devices for all clinicians
Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
Must possess a high school diploma or equivalent.
Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
Must possess a valid state driver license
Must maintain automobile liability insurance as required by law
Must maintain dependable transportation in good working condition
Must be able to safely drive an automobile in all types of weather conditions
* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyOrthodontic Patient Advocate
Patient service representative job in Belton, TX
Looking to make a positive impact on a child's life?
As a Patient Advocate, you will be able to make a difference by changing the way children feel about seeing a dentist. Do you think you can make a child's experience memorable and enjoyable? Are you passionate, and eager to grow through continued learning and training. If so, we will give you the support and guidance, from knowledgeable leaders in the field daily, so you will have a successful dental career. AT DCT, we are all about making your D reams C ome T rue!!!
DCT Management Group (Lone Star Pediatric Dental & Braces) is a privately owned pediatric and orthodontic group, committed to both our patients needs as well as our team.
Our practices can be described as fun-filled, goofy, fast-paced, supportive, and always willing to go the extra mile for one another as well as our patients!
Office Hours: Monday-Friday 8am-5pm
You will need to be flexible to work at our Belton, Killeen, and Cove practices
Duties and Responsibilities
• Maintain a very high level of customer service and patient care..• Greet patients and set up appointments• Call patients for appointment reminders and broken appointments• Process payments; Cash, Credit & Care Credit• Assist with open and close of the office• Ability to communicate clearly with team and doctors!
Qualifications: • 1+ years of dental/orthodontic experience is preferred but always will to train the right candidate!
• 2 + Years Customer Service / Hospitality / Retail Strongly Preferred
Some Great Perks for joining DCT Management Group:
Competitive Base Salary
Daily Bonus/Incentives : Paid every pay period
Fun, Goofy, Rewarding Work Culture
Career Development Opportunities
Full Benefits package for all full time employees includes:
Medical, Dental, Vision, Life, Paid Holidays, Paid Vacation, 401k w/company matching, Golds Gym Corporate Membership, Free Dental Cleanings, 50% off Orthodontic Treatment, Full Access to Employer Portal for thousands of other discounts on Travel, Health, Shopping, and much more!
Auto-ApplyDental Front Office Specialist
Patient service representative job in Woodway, TX
Job DescriptionSalary:
We are looking for a highly motivated Dental Front Office Specialist for our Specialty Dental Practice in our Waco location. Traveling is a requirement when needed. Traveling allows flexibility for those much needed vacations and unexpected emergencies!Please note this is not a remote position, you would be required to come to the office Mon-Fri.
Requirements:
- A minimum of 6 months of dental front office experience
- Bilingual is a plus!
- Available to work Monday thru Friday (Weekends and Holidays are off)
- Reliable transportation
Skills:
- Professional phone etiquette
- Multi-Tasker
- Organized
- Team Player
-Strong communicator
-Open Dental experience
Daily Tasks: (Training provided)
- Schedule appointments
- Check patients in and out in a timely manner
- Verify dental insurance benefits
- Data Entry
- Treatment Plan
Benefits: (Full - Time only)
- At 90 days, Health Insurance is available
- Aflac Discount Plans
- At 6 Months, PTO is offered
- Flexibility
- Monthly bonus opportunities (After 90 days)
Get to know us more on our website: essentialendotx.com and our Instagram:essentialepitx
Front Desk Coordinator
Patient service representative job in Woodway, TX
Job DescriptionDescription:
Pain Specialists of America ("PSA") is a Texas-based, multisite comprehensive pain management company that includes over 15 locations. We are seeking talented professionals who can support the business and help it achieve its strategic objectives.
Job Summary
The position requires strong communication skills and is customer service driven. The Front Desk Coordinator serves as the initial point of contact for all incoming patients. The Front Desk Coordinator is responsible for ensuring that patients feel welcome and are properly greeted. They should be well composed in both their appearance and demeanor and maintain a soft and even temperament when dealing with issues of a personal nature.
Detailed Responsibilities
Check patients in, print out medication list and provide necessary paperwork
Collect co-pays and collect on balances. Have patient set-up for recurring credit card payments for balances, if needed, and process payment plans per protocol.
Prepare schedule one day in advance to determine balance accuracy and notify patients who need to be on a payment plan.
Document all payments and non-payments on the schedule and give to manager at end of day.
Verify demographics with patients and update as necessary.
Enter all appropriate patient demographics into corresponding EHR/EMR
Have all patients sign Opioid contract, and LOP patients sign LOP Lien.
Scan paperwork into appropriate systems.
Confirm appointments
Send referral letters.
Retrieve procedure cost estimate from S-FAX.
Answer incoming calls and on daily basis check phones for messages, messages in the EMR/EHR, and email systems.
Maintain up-to-date HIPAA information in patient's chart.
At all times, keep reception, waiting area and workstation tidy and professional.
Maintain patient confidentiality.
Other duties as assigned
Travel as needed
Benefits:
Medical, Dental, Vision Insurance
401k w/company match contribution
Paid Time Off
Short & Long-Term Disability
HSA (w/company contribution) & FSA
Life Insurance (company paid & voluntary options)
10 Paid Holidays for the Year 2025
Employee Assistance Programs
Requirements:
High school diploma or equivalent
Must have experience working in a busy clinic to handle a large volume of patient calls and in-person visits.
Must have strong knowledge of medical and health insurance terminology
1 yr experience scheduling and coordinating patient medical appointments
Front Desk experience in a busy medical office (Highly Preferred)
Proficient in MS Word, Excel, PowerPoint and Outlook
Other Position Requirements
Organized and detail-oriented
Punctual and Reliable
Team Player
Takes initiative to do other job duties
Fast Learner and able to adapt in a busy environment
Customer oriented
Possesses excellent written and verbal communication skills
Ability to multitask in a fast-paced environment and meet deadlines
Medical Receptionist - Front Office
Patient service representative job in Killeen, TX
Primary Care Solutions provides industry-leading Primary Care services to Veterans. Veteran-led and clinician-managed, we deliver compassionate, expert medical care, establishing personal bonds with our Veterans in our Community-Based Outpatient Clinics (CBOC's). We have consistently achieved high marks from the VA in our CBOC's, and we are excited to discover first-rate colleagues to join our group.
RESPONSIBILITIES:
As a Medical Receptionist, you will be responsible for providing a friendly, welcoming, and confidential environment for our Veterans who have served our country valiantly. We are seeking caring professionals who are driven and committed to ensuring the well-being of our nation's Veterans.
* Office hours are Mon - Fri 8:00am to 4:30pm
* This is a Full - Time position.
* Greet patients for check-in or check-out.
* Verify all clinical reminders have been completed before discharge.
* Maintain patient records and enrollment tasks.
* Assist Nurse Manager/Clinic Administrator with inventory and supplies.
* Additional Administrative duties such as phones, filing, and maintaining the office.
REQUIREMENTS:
* High School Diploma/GED
* Excellent computer skills to include the MS Office Suite
* VA experience a plus - CPRS/VISTA GUI!
* Experience scheduling for providers
* Demonstrated high-quality customer service & organizational skills
* Basic Life Support certification from The American Heart Association (to be renewed annually)
BENEFITS:
* 401(k)
* Medical/Dental/Vision/Prescription Plans
* Life Insurance
* Short/Long Term Disability
* Paid Time/Paid Federal Holidays
* Colleague Referral Bonus Program
This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management.
If you're looking for an organization that cares for your growth and well-being as much as it does its patients, Apply Today!
ADDITIONAL DATA:
As a Federal Contractor Primary Care Solutions (PCS) prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities. We prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, and national origin. PCS takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Patient Coordinator
Patient service representative job in Killeen, TX
Title: Patient Coordinator Practice: Killeen Oral and Maxillofacial Surgery Hours: Monday - Thursday 7:30am-5:00m and Friday 7:30am-2:00pm
The Patient Coordinator is a key member of our healthcare team, responsible for ensuring smooth and efficient patient flow and coordination within our practice. This role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service.
Essential Functions
Patient Interaction and Support:
Greet and welcome patients upon arrival
Assist patients with check-in and check-out processes
Provide information on clinic policies, procedures, and services
Answer patient phone calls and address inquiries promptly and professionally
Schedule and confirm patient appointments, ensuring optimal appointment utilization
Monitor schedules for patient cancellations and follow-up with patients that need to reschedule
Administrative Duties:
Maintain and update patient records in the electronic health record (EHR) system
Coordinate referrals, diagnostic tests, and follow-up appointments
Verify patient insurance information and manage prior authorization processes
Handle billing and payment processes, including collection of co-pays and outstanding balances
Prepare and manage patient forms and documentation
Other duties as assigned by the practice administrator
Communication and Coordination:
Serve as a liaison between patients, healthcare providers, and other staff members
Communicate effectively with clinical staff to ensure patient needs are met
Facilitate communication regarding patient care plans and instructions
Customer Service:
Always maintain a high standard of customer service and professionalism
Address patient complaints and escalate issues to management when necessary
Strive to create a positive and supportive environment for patients and their families
Compliance and Confidentiality:
Adhere to all healthcare regulations and privacy laws, including HIPAA
Ensure patient confidentiality and security of sensitive information
Follow clinic policies and procedures to maintain compliance with healthcare standards
Qualifications
Education:
High school diploma or equivalency required
Experience:
Previous experience in a healthcare setting, particularly in patient coordination or administrative roles, is highly desirable
Proficiency in using electronic health record (EHR) systems and other office software
Knowledge of relevant regulations and compliance requirements in healthcare
Performance Requirements:
Strong organizational skills and the ability to manage multiple tasks concurrently
Excellent interpersonal and communication skills, with a patient-centered approach
Approachable, professional demeanor
Detail-oriented and thorough in task execution
Ability to work well under pressure in a fast-paced environment
Team player with excellent collaboration skills
DISCLAIMER
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS's management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Auto-ApplyPatient Access Specialist
Patient service representative job in Bellmead, TX
Job Details Experienced Bellmead, TX Full Time High School DayDescription
Receive incoming calls from new and established patients to schedule medical appointments.
Determine patient status (new or established) and update or create Epic and Medicaider charts with accurate demographics.
Add household members to family lookup and create guarantor accounts.
Schedule Qmatic appointments for financial assistance screening.
Verify active insurance coverage (Medicaid, Medicare, Marketplace, Tricare, commercial plans) and update patient charts.
Educate patients on Good Faith Estimates and financial responsibility.
Screen patients for eligibility for in-house programs (Good Health Card, Title V, Family Planning Program) and state programs (Medicaid, CHIP, Healthy Texas Women's Program).
Collect and review supporting documents uploaded via patient portal.
Complete certification processes in Medicaider for all applicable programs.
Contact patients to communicate eligibility determinations and guide them through signing required documentation.
Follow up on state program applications and liaise with HHSC for additional information requests.
Create and assist patients with MyChart accounts, including password resets.
Call self-pay patients with upcoming appointments to educate them on financial assistance options.
Maintain accurate documentation of all interactions and updates in Epic and Medicaider.
Demonstrates a commitment to the mission, core values, and goals of Waco Family Medicine and its healthcare delivery, including the ability to deliver exceptional patient focus with quality, compassion, and respect.
Other duties as assigned by supervisor.
PHYSICAL AND MENTAL REQUIREMENTS:
Visual and auditory accuracy
Shift length: 8-9 hours
Indoor setting
Continuous use of computer, calculator
Long periods of sitting and walking
Frequent use of telephone
Continuous repetitive grasping and manipulation of both hands
Continuous conversational communication
Occasional reaching, standing, squatting, bending, kneeling, twisting and climbing
Occasionally carrying, lifting, pushing, and pulling up to 25 lbs.
Infrequent use of personal transportation (possess a valid Texas driver's license and appropriate liability insurance)
Occasionally working in confined, noisy, dusty areas
Understand/carry out simple/detailed, oral/written instructions
Memorize and retain instructions
Read and interpret detailed specifications.
Qualifications
Patient Access Specialist
REPORTS TO: Director of Billing Operations
JOB SUMMARY: The Patient Access Specialist serves as the first point of contact for patients seeking care and financial assistance. This role is responsible for scheduling appointments, verifying insurance coverage, creating and updating patient records, assisting with financial assistance programs, and ensuring patients have access to care without financial barriers. Specialists also manage eligibility certifications for in-house and state programs, follow up on applications, and provide education on cost transparency and MyChart access.
EDUCATION AND EXPERIENCE: High school diploma or equivalent; associate degree preferred. Minimum of 1-2 years of experience in healthcare registration, billing, or patient financial services. Knowledge of Medicaid, CHIP, and other state assistance programs preferred.
SKILLS: Strong customer service and communication skills to interact effectively with patients and staff. Ability to maintain accurate patient records and verify insurance coverage. Proficiency in Epic, Medicaider, and Microsoft Office Suite, Knowledge of healthcare billing fundamentals, financial assistance programs, and organizational policies. Ability to manage multiple tasks in a fast-paced environment and prioritize work efficiently. Attention to detail and strong problem-solving skills. Commitment to providing excellent service and removing barriers to care. Ability to exercise initiative, judgment, and discretion to achieve organizational objectives. Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Identify and communicate challenges in day-to-day activities.