Patient service representative jobs in Waco, TX - 153 jobs
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Front Office Specialist
Patient Care Coordinator
Biller
Rehab Coordinator
TMC 4.5
Patient service representative job in Waco, TX
Job DescriptionDescriptionAsk about our tuition assistance program! Is your current employer willing to help you go to school to become a clinician? As TMC's Rehab Coordinator, you will oversee administrative tasks and coordinate patient care while assisting in the efficient daily operation of the therapy department under the supervision of the Therapy Care Navigator. You will be a professional representative of TMC throughout the facility as you develop and promote healthy relationships with all company and facility staff. Our Rehab Coordinators play an impactful role in successful execution of the TMC Experience.
Key Responsibilities
Transports and assists with patient care under the direct supervision of licensed therapists and in accordance with all state and federal laws.
Orders and maintains office supplies per company policy.
Responsible for the department filing, maintaining all filing cabinets, charts, and binders as described in the Facility Organizational Policy.
Prepares necessary forms to be distributed for physician signature and tracks the documentation so it is received in a timely manner.
Once the documentation is returned, complete a thorough review of the documentation to ensure it is complete, accurate and in compliance. Alert the Director of Rehab, DOR, as required.
Make copies, scan, distribute, file all documentation in both charts and JBS (through Scan Snap) within the designated time frame to ensure all records are maintained accurately and are current and up-to-date.
Reviews DARs, treatment grids, and other reports as assigned to ensure accuracy and completion under supervision of DOR.
Attends meetings as directed by the DOR. Takes notes and communicates clearly and effectively back to the DOR and/or therapy staff all relative therapy information as needed.
Completes Tech Check List (Daily, Weekly, Monthly), notifies DOR of deficient areas and files as required.
Follows proper procedure for maintaining the cleanliness of the treatment and office areas.
Completes weekly sanitation of all equipment as directed by the DOR.
Represents the companies of TMC in a professional manner.
Promotes a positive work environment and follows company core values.
Develops and promotes working relationships with all company and facility staff.
Completes and monitors treatment scheduler and staff scheduler; secures PRN coverage when needed as directed by the DOR.
Reviews/approves time sheets daily under the direction of the DOR and in accordance with company policy.
Assist with answering phones and taking messages as necessary.
Check emails and distribute as necessary; ensures that All User and other company communications are distributed/or displayed for all staff to read.
Completes DAR and timesheet daily.
Completes assigned tasks as directed by the DOR, Area Manager and/or Regional Director.
Other duties as assigned.
Skills, Knowledge and Expertise
High School Diploma or GED.
Demonstrate computer proficiency.
Nurses' Aide Certification or equivalent health paraprofessional training and/or one year of experience in the rehabilitation field preferred.
Ability to successfully complete company Tech Coordinator training and testing.
Ability to demonstrate customer service and soft skills.
Ability to follow TMC Values and Mission Statement.
Excellent organizational skills. - Excellent communication and interpersonal skills.
Ability to multi-task, prioritize and meet deadlines within a teamwork environment.
Ability to identify, communicate and resolve issues and concerns as needed.
Maintain confidentiality.
Ability to lift and control 50 pounds.
TMC is an equal opportunity employer.
Benefits
New Grad Tuition Reimbursement Available!
Flexible Scheduling.
CEU and State Licensure Reimbursements.
13 Days of PTO and 6 Paid Holidays.
Plus one free Floating Holiday every year!
Internal Growth and Leadership Opportunities.
Mental Wellbeing Support Program.
Health, Dental, and Vision.
Retirement benefits (including 401k company match).
$53k-73k yearly est. 8d ago
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Customer Service Representative
Glad Solutions 3.5
Patient service representative job in Harker Heights, TX
Job Description
We're seeking positive, energetic and outgoing Customer ServiceRepresentatives that can help our customers with product questions quickly and efficiently. You will be responsible for helping customer by providing product and service information and resolving any technical issues. No experience is required!
Join the fastest growing team in Texas! We are seeking Entry Level Customer ServiceRepresentatives to join our team. Our Award Winning Team will provide hands on product training and continuous mentoring to help ensure your success. Seize the opportunity to grow your career today!
Customer Service Associate Duties and Responsibilities:
* Provide accurate and valid information for the customers
* Answering client questions
* Assist clients find what they are looking for
* Retain a positive and professional voice at all times
* Handle order Transactions
Customer Service Associate Requirements:
* A high school diploma or GED or an appropriate equivalent
* Successful completion of training offered
* Good communications skills
* Must be 18+ years of age
* Ability to build rapport with clients
$31k-35k yearly est. 23d ago
Customer Service Representative - State Farm Agent Team Member
Bryce Welborn-State Farm Agent
Patient service representative job in Harker Heights, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer ServiceRepresentative - State Farm Agent Team Member with Bryce Welborn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-34k yearly est. 5d ago
Customer Service Representative - Patient Registration
R1 Revenue Cycle Management
Patient service representative job in Waco, TX
Shift Hours: Full Time, 7:00 AM - 7:00 PM, Rotating Days, Weekends, and Holidays. R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer ServiceRepresentative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
* Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
* Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
* Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
* A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
* High School Diploma or GED
* Excellent customer service experience
For this US-based position, the base pay range is $14.00 - $18.24 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
$14-18.2 hourly Auto-Apply 40d ago
Customer Service Representative
Genpt
Patient service representative job in Waco, TX
Under close supervision, the Customer ServiceRepresentative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$26k-34k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Skilled Care of Mexia
Patient service representative job in Mexia, TX
We're seeking a Patient Care Coordinator to join our growing team! Reliability, trustworthiness and consistency with regard to attendance is extremely important to this job. The ability to regularly and timely attend work, cooperative and politely work and deal with others, and to effectively multi-task and work in a stressful environment are also essential functions to this job
Benefits:
Health/Dental/Vision Insurance
Ancillary policies including AD&D, STD, Cardiac, Cancer, Critical Illness, Hospital Confinement
Whole and Term Life Insurance
Tuition Reimbursement
Paid Time Off
Immediate 401(k)
Unparalleled Corporate Support
Responsibilities:
Prepares and oversees daily schedule for nursing department;
Ensures proper coverage for all nursing assignments;
Completes daily absences, tardies, and NCNS (no-call, no-show) documentation;
Assists in orienting new nursing staff;
Completes daily call log documenting time, employee called, and response;
Adjusts daily staffing to reflect changes in census;
Monitors time sheets to eliminate unscheduled overtime;
Monitors Relias compliance for nursing staff;
Monitors and assists in ensuring proper KIOSK documentation;
Daily Quality Assurance rounds;
May temporarily assume duties of CNA as needed;
Assist in answering phones and directing phone calls as needed;
Communicates with DON concerning any staffing issues: short staff, overtime, repeat absenteeism, tardiness, etc.;
Other duties as assigned.
Requirements:
Ability to record information and perform technical procedures.
Good communication skills with excellent self-discipline and patience.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-40k yearly est. Auto-Apply 27d ago
Front Office Coordinator
Empower 4.3
Patient service representative job in Waco, TX
Job Title: Front Office Coordinator Position Type: Full-Time
About Revitalize SkinMD: Revitalize SkinMD is a premier medspa in Waco, TX. We offer advanced aesthetic services in a welcoming and luxurious environment, driven by a team of highly skilled professionals who are passionate about client care. As part of the Empower Aesthetics network - backed by Shore Capital Partners - we have access to best-in-class business support, marketing, and operational resources that allow our practice to thrive.
Position Overview:
We are seeking a bright, outgoing, and highly organized Front Office Coordinator to serve as the welcoming face of our clinic. This role is essential in delivering a five-star experience to clients by ensuring a smooth and professional front desk operation. The ideal candidate is customer-focused, detail-oriented, and confident managing high-volume administrative tasks with grace and efficiency. Prior experience in aesthetics, dermatology, plastic surgery, or medspa settings is a strong plus.
This is a great opportunity for someone who thrives in a fast-paced, client-facing environment and enjoys helping people feel supported from the moment they walk through the door.
Key Responsibilities:
Delivering enthusiastic, 5-star service to every client-on the phone, via email, and in-person
Greeting clients, checking them in/out, and managing front-desk flow
Scheduling and rescheduling multi-provider appointments efficiently
Answering phone calls, voicemails, and email correspondence professionally
Re-engaging active and inactive clients with warmth and professionalism
Providing general information on services and products offered
Supporting a clean, welcoming, and professional lobby and clinic environment
Participating in housekeeping duties to maintain the appearance of all rooms and common areas
Collaborating with team members to support a positive and productive work culture
Maintaining a neat, polished, and professional appearance at all times
What We Offer:
Comprehensive onboarding and ongoing training
Competitive hourly pay
Health, dental, and vision insurance
401(k) retirement plan
Paid time off (PTO) and paid holidays
Supportive, team-oriented work environment
Opportunities to grow with a rapidly expanding aesthetics brand
Requirements
2+ years of front desk or administrative experience, ideally in a medspa, dermatology, plastic surgery, or salon/spa environment
Excellent interpersonal and communication skills
Strong multi-tasking, organizational, and time management abilities
Experience using scheduling and EMR systems (training provided if needed)
Willingness to learn about our services and support the practice in a variety of roles
Detail-oriented, proactive, and able to work independently or in a team
Flexible schedule and positive, can-do attitude
Join Us:
If you're passionate about customer service, enjoy working in a beautiful, fast-paced setting, and want to be part of a dynamic, growth-oriented team-we'd love to meet you.
Salary Description $15.00 - $18.00 per hour depending on experience
$15-18 hourly 9d ago
Front Desk Coordinator I
Smile Doctors
Patient service representative job in Harker Heights, TX
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
High School Diploma or equivalent required
One (1) year of administrative experience preferred
Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
$25k-32k yearly est. 1d ago
Front Office Pediatric Dental Office
Orthodent
Patient service representative job in Waco, TX
An upbeat pediatric and orthodontic dental office in Waco is looking for a front desk administrator. Experience is preferred but will train the right candidate. A full job description is as follows: Essential Functions: Provides outstanding customer service with patient as #1 priority; partnering with staff, timely and successfully resolves patient complaints, concerns and questions.
Acts as the liaison between the new patient and the office
Explains financial options to patients and family members so as to facilitate an understanding of the patient's' obligations
Opens and/or closes office according to office policy
Checks the daily schedule for accuracy
Greets and welcomes patients and visitors; assists in helping clinical staff with patient flow such that there is minimal patient waiting time
Answers and responds to telephone calls with professionalism and according to office policy; responds to voice mail messages professionally and timely
Checks in patients according to office policy, verifying and updating patient information
Makes follow up patient appointments as needed; confirms the next appointments according to patient preferences and office policy while scheduling for most efficient use of Doctor and staff time
Follows HIPAA protocol in protecting patient private information
Uses best efforts to fill in cancellation and no-show appointment times
Effectively understands and utilizes company dental software, HRIS, applicable Microsoft Suite applications and other internet vehicles as necessary
Understands company's timekeeping system and enters hours worked and PTO appropriately and timely; gains pre-approval from Office Manager for overtime; notifies Office Manager immediately if discrepancy in hours paid through payroll
Completes continuing education as necessary
Collects payment from patients at the time of treatment
Prepares financial treatment plans and presents plan options to patient at end of their
appointment
Travels as necessary for business related functions and training
May check validity of debit balance accounts
Verifies patient insurance plans
Manages the status of accounts and balances and identifies inconsistencies
Follows up by phone, email and letters with patients on outstanding balances in tactful
but diplomatic manner
Bilingual Preferred but not a necessity.
Nonessential Functions:
Performs additional tasks as necessary or assigned to achieve office/company goals.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed for this position. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business needs.
$25k-32k yearly est. 60d+ ago
Orthodontic Patient Advocate
Lonestar Pediatric 4.6
Patient service representative job in Belton, TX
Looking to make a positive impact on a child's life?
As a Patient Advocate, you will be able to make a difference by changing the way children feel about seeing a dentist. Do you think you can make a child's experience memorable and enjoyable? Are you passionate, and eager to grow through continued learning and training. If so, we will give you the support and guidance, from knowledgeable leaders in the field daily, so you will have a successful dental career. AT DCT, we are all about making your D reams C ome T rue!!!
DCT Management Group (Lone Star Pediatric Dental & Braces) is a privately owned pediatric and orthodontic group, committed to both our patients needs as well as our team.
Our practices can be described as fun-filled, goofy, fast-paced, supportive, and always willing to go the extra mile for one another as well as our patients!
Office Hours: Monday-Friday 8am-5pm
You will need to be flexible to work at our Belton, Killeen, and Cove practices
Duties and Responsibilities
• Maintain a very high level of customer service and patient care..• Greet patients and set up appointments• Call patients for appointment reminders and broken appointments• Process payments; Cash, Credit & Care Credit• Assist with open and close of the office• Ability to communicate clearly with team and doctors!
Qualifications: • 1+ years of dental/orthodontic experience is preferred but always will to train the right candidate!
• 2 + Years Customer Service / Hospitality / Retail Strongly Preferred
Some Great Perks for joining DCT Management Group:
Competitive Base Salary
Daily Bonus/Incentives : Paid every pay period
Fun, Goofy, Rewarding Work Culture
Career Development Opportunities
Full Benefits package for all full time employees includes:
Medical, Dental, Vision, Life, Paid Holidays, Paid Vacation, 401k w/company matching, Golds Gym Corporate Membership, Free Dental Cleanings, 50% off Orthodontic Treatment, Full Access to Employer Portal for thousands of other discounts on Travel, Health, Shopping, and much more!
$29k-34k yearly est. Auto-Apply 60d+ ago
Worksite Billing
Crouch Staffing Solutions, Inc.
Patient service representative job in Waco, TX
Job DescriptionJob Title: Billing & Reconciliation SpecialistJob Location: Waco, TX Crouch Staffing Solutions, Inc. is seeking a detail-oriented and proactive Billing & Reconciliation Specialist to manage premium application, billing reconciliation, and customer service for employer clients and individual policy owners. This role serves as the primary point of contact for employer clients, handling all billing-related inquiries, collections, audits, and payment processing while ensuring seamless coordination with other departments.
Key Responsibilities:
Billing & Reconciliation:
Generate and distribute billing statements to employer clients and third-party administrators (TPAs).
Accurately process remittances, apply or refund premiums, and ensure compliance with standard turnaround times.
Customer Service:
Provide prompt and thorough support to clients and agents via phone and email regarding billing inquiries.
Research and resolve complex billing issues, including payment histories, audits, collections, and system demonstrations.
Discrepancy Resolution:
Proactively communicate with clients about billing changes and variances, ensuring timely resolution and transparency.
Ledger Maintenance:
Monitor suspense balances and process weekly reports to clear outstanding ledger debits and credits while ensuring compliance with department policies.
Collections & Account Management:
Conduct regular account maintenance, including past-due payment follow-ups and group clean-ups.
Issue late notices and coordinate outreach efforts to recover outstanding balances.
Operational & Departmental Support:
Assist with workload distribution, generate reports, and manage electronic files.
Collaborate with internal teams for policy transactions and IT system enhancements.
Participate in special projects to support company objectives.
Qualifications & Skills:
Experience in banking, finance, or accounting with a strong understanding of debits, credits, and reconciliations.
Strong written and verbal communication skills for effective client and team interactions.
Proficiency in Microsoft Excel and general computer applications.
Excellent attention to detail with strong analytical and problem-solving abilities.
Ability to multitask, prioritize workloads, and meet deadlines while maintaining accuracy.
Self-motivated with the ability to work both independently and as part of a collaborative team.
Thrives in a fast-paced, dynamic environment.
If you are a highly organized professional with a keen eye for financial accuracy and a passion for exceptional client service, we encourage you to apply!Please apply at www.crouchstaffing.com
$27k-36k yearly est. 11d ago
Customer Service Rep(08076) - 7410 West Adams Ave. Suite 100
Domino's Franchise
Patient service representative job in Temple, TX
MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family!
To learn more about MAC Pizza, check out *******************************
As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers.
As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities.
To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description
Qualifications
Smiling face and a great attitude
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-34k yearly est. 7d ago
Hospital Based Patient Advocate
Elevate Patient Financial Solution
Patient service representative job in Temple, TX
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Temple, TX, with a Monday-Friday schedule from 8:30am-5:00pm.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked.
* Provide exceptional customer service skills at all times.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
* Conduct in-person community visits as needed to acquire documentation.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* Other duties as assigned.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* Some college coursework preferred
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
* Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements.
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
#IND123
$28k-35k yearly est. 5d ago
Dental Front Office Specialist
Essentials Endodontics
Patient service representative job in Woodway, TX
Job DescriptionSalary:
We are looking for a highly motivated Dental Front Office Specialist for our Specialty Dental Practice in our Waco location. Traveling is a requirement when needed. Traveling allows flexibility for those much needed vacations and unexpected emergencies!Please note this is not a remote position, you would be required to come to the office Mon-Fri.
Training will be done at our Burleson location.
Requirements:
- A minimum of 6 months of dental front office experience
- Bilingual is a plus!
- Available to work Monday thru Friday (Weekends and Holidays are off)
- Reliable transportation
Skills:
- Professional phone etiquette
- Multi-Tasker
- Organized
- Team Player
-Strong communicator
-Open Dental experience
Daily Tasks: (Training provided)
- Schedule appointments
- Check patients in and out in a timely manner
- Verify dental insurance benefits
- Data Entry
- Treatment Plan
Benefits: (Full - Time only)
- At 90 days, Health Insurance is available
- Aflac Discount Plans
- At 6 Months, PTO is offered
- Flexibility
- Monthly bonus opportunities (After 90 days)
Get to know us more on our website: essentialendotx.com and our Instagram:essentialepitx
$26k-35k yearly est. 18d ago
Front Desk Coordinator - Austin, TX
The Joint 4.4
Patient service representative job in Hillsboro, TX
Wellness Coordinator - The Joint Chiropractic Grow your career. Make an impact. Love what you do. Are you looking for a company where you can truly grow and advance? Are you goal-oriented, self-motivated, and naturally proactive? Do you have a passion for health, wellness, and sales?
If so, we want to meet you.
At The Joint Chiropractic, we're committed to delivering world-class service to every patient. We're looking for enthusiastic, service-driven individuals who want to turn their passion for helping others into a long-term, rewarding career. Join a team that's expanding access to high-quality chiropractic care and shaping the future of wellness.
Schedule: Wednesday - Saturday
Bonus Potential Included!
What We're Looking For
* Driven, ambitious, and excited about career advancement
* A positive, winning attitude
* High school diploma or GED
* Strong computer and phone skills
* At least one year of sales experience
* Ability to multitask, stay organized, and manage patient flow
* Excellent communication and customer service skills
* Comfortable educating patients on wellness plans, services, and membership options
* Willing to share your own chiropractic experiences and build rapport
* Team-oriented, reliable, and eager to learn
* Able to stand/sit for long periods and lift up to 50 lbs
* Bonus: Office management or marketing experience
Key Responsibilities
* Provide exceptional service to all members and patients
* Drive membership sales and achieve clinic sales goals
* Greet and check in patients; maintain smooth clinic flow
* Answer phones and assist with scheduling or patient inquiries
* Re-engage inactive members and support retention efforts
* Stay up-to-date on all membership options, packages, and promotions
* Maintain a clean, organized workspace and clinic environment
* Support team goals and foster a positive, collaborative atmosphere
* Communicate member needs or concerns to clinic management
* Receive coaching positively and use feedback for growth
About The Joint Chiropractic
The Joint Corp. revolutionized chiropractic care with its retail healthcare model introduced in 2010. Today, it is the nation's largest operator, manager, and franchisor of chiropractic clinics, making high-quality, convenient, affordable care available to millions-without insurance.
With 700+ locations and nearly 11 million annual patient visits, The Joint is an industry leader. The brand has earned top rankings from Forbes, Fortune, Franchise Times, and Entrepreneur Magazine for innovation and growth.
Business Structure
The Joint Corp. is a franchisor and operator of chiropractic clinics in select states. In certain states, The Joint and its franchisees provide management services to affiliated professional chiropractic practices.
This position is for employment with a franchisee of The Joint Corp.
If hired, the franchisee will be your employer and will determine all employment terms, wages, and benefits. Franchisees are independent business owners, and compensation and policies may vary.
$23k-29k yearly est. 13d ago
Front Office Coordinator
Empower Aesthetics
Patient service representative job in Woodway, TX
Job DescriptionDescription:
Job Title: Front Office Coordinator Position Type: Full-Time
About Revitalize SkinMD: Revitalize SkinMD is a premier medspa in Waco, TX. We offer advanced aesthetic services in a welcoming and luxurious environment, driven by a team of highly skilled professionals who are passionate about client care. As part of the Empower Aesthetics network - backed by Shore Capital Partners - we have access to best-in-class business support, marketing, and operational resources that allow our practice to thrive.
Position Overview:
We are seeking a bright, outgoing, and highly organized Front Office Coordinator to serve as the welcoming face of our clinic. This role is essential in delivering a five-star experience to clients by ensuring a smooth and professional front desk operation. The ideal candidate is customer-focused, detail-oriented, and confident managing high-volume administrative tasks with grace and efficiency. Prior experience in aesthetics, dermatology, plastic surgery, or medspa settings is a strong plus.
This is a great opportunity for someone who thrives in a fast-paced, client-facing environment and enjoys helping people feel supported from the moment they walk through the door.
Key Responsibilities:
Delivering enthusiastic, 5-star service to every client-on the phone, via email, and in-person
Greeting clients, checking them in/out, and managing front-desk flow
Scheduling and rescheduling multi-provider appointments efficiently
Answering phone calls, voicemails, and email correspondence professionally
Re-engaging active and inactive clients with warmth and professionalism
Providing general information on services and products offered
Supporting a clean, welcoming, and professional lobby and clinic environment
Participating in housekeeping duties to maintain the appearance of all rooms and common areas
Collaborating with team members to support a positive and productive work culture
Maintaining a neat, polished, and professional appearance at all times
What We Offer:
Comprehensive onboarding and ongoing training
Competitive hourly pay
Health, dental, and vision insurance
401(k) retirement plan
Paid time off (PTO) and paid holidays
Supportive, team-oriented work environment
Opportunities to grow with a rapidly expanding aesthetics brand
Requirements:
2+ years of front desk or administrative experience, ideally in a medspa, dermatology, plastic surgery, or salon/spa environment
Excellent interpersonal and communication skills
Strong multi-tasking, organizational, and time management abilities
Experience using scheduling and EMR systems (training provided if needed)
Willingness to learn about our services and support the practice in a variety of roles
Detail-oriented, proactive, and able to work independently or in a team
Flexible schedule and positive, can-do attitude
Join Us:
If you're passionate about customer service, enjoy working in a beautiful, fast-paced setting, and want to be part of a dynamic, growth-oriented team-we'd love to meet you.
$24k-33k yearly est. 7d ago
Customer Service Representative
Molly Maid, LLC
Patient service representative job in Killeen, TX
Location: 501 West Elm Road, Suite 6, Killeen, Killeen, TX, 76542 Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule? As an Estimator, you are a key team member in upholding our commitment to customer satisfaction and professionalism.
With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process.
Ready to join a company and a team that will support you? Apply today - we're ready for you!Prior customer service, sales or cleaning experience preferred but not required!This job is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively to meet deadlines.
We'll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, commercial grade equipment and supplies, and our unique culture.
Once you've enjoyed the Molly Maid training, you'll delight customers with our simple and proven sales process and exceptional communication and follow through.
You won't just be an estimator; you'll be a brand ambassador too!Full-time.
No nights.
No weekends.
No holidays.
Receive a guaranteed minimum wage of $16.
00 per hour with the ability to make up to $800.
00 per week, paid weekly.
Use our proven sales process to reach weekly and monthly targets, EARN EVEN MORE with our attractive incentives!We provide:• Proven sales training.
Come grow with us!• Warm leads that reached out to us for our services • And… a COMPANY CAR during the workday so you don't have to put miles on yours (gas and insurance included)• Branded and comfortable clothing• A stable and consistent working schedule • Advancement opportunities - we promote from within!• A fun culture where success is celebrated as a team If you like working with friends, working as a team, and growing in a career, APPLY NOW! Benefits & PayThe pay range for this position is $16.
00 to $20.
00 and is dependent on your ability to WOWdelight customers with your professionalism, ability to connect, mastery of our sales process and ability to convert warm leads to sales.
[insert pay and benefits details here] • Earn paid time off weekly, up to 10 days per year• Earn one day of sick time off for every 8 weeks worked• Earn a 2% company match for your 401k contributions As an estimator, you will be responsible for:• Price quotes to sell Molly Maid cleaning services - Meet with warm leads in their home and over the phone.
• Communicate with customers in a friendly, positive, and professional manner - Our team members love our customers, and you will too.
Show them you care about their home; make a connection and you'll win.
• Close the loop on any open estimates/sales - We believe the personal relationship is important and that starts with you, the estimator.
This job will be a great fit for you if…• You feel energized when talking with leads and customer in their home and over the phone.
• You enjoy improving professionally, learning about what makes Molly Maid unique, and managing customer expectations.
• You enjoy working with our team to deliver an experience for our customers that they will recommend to their friends and family.
• You take pride in your attention to detail and a job well done.
• You are comfortable with a computer and technology.
• You like knowing that there's a process for providing great customer service.
• You enjoy meeting and exceeding goals.
Job RequirementsMinimum requirements to be considered for this Sales and Estimating position.
• Legally authorized to work in the United States• Complete a background check • Valid Driver's License• You are available to work Monday through Friday during the day, 8am to 5pm.
Ready for a fresh start where you can be your best?If that's you, APPLY TODAY!If you meet the requirements for this position, we will schedule you for an interview immediately.
"You are applying to work for a franchise owner of Molly Maid, not BRAND SPV LLC or any of its affiliates.
If hired, the franchise owner will be your only employer.
Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners.
This job description is meant to describe the general nature and level of work being performed.
"
$26k-34k yearly est. 60d+ ago
Medical Receptionist - Front Office
Primary Care Solutions 4.1
Patient service representative job in Killeen, TX
Primary Care Solutions provides industry-leading Primary Care services to Veterans. Veteran-led and clinician-managed, we deliver compassionate, expert medical care, establishing personal bonds with our Veterans in our Community-Based Outpatient Clinics (CBOC's). We have consistently achieved high marks from the VA in our CBOC's, and we are excited to discover first-rate colleagues to join our group.
Come join our mission!
Position ID: 595
RESPONSIBILITIES:
As a Medical Receptionist, you will be responsible for providing a friendly, welcoming, and confidential environment for our Veterans who have served our country valiantly. We are seeking caring professionals who are driven and committed to ensuring the well-being of our nation's Veterans.
* Office hours are Mon - Fri 8:00am to 4:30pm
* No evenings, holidays, on-call, or weekends!
* This is a Full - Time position onsite.
* Greet patients for check-in or check-out.
* Verify all clinical reminders have been completed before discharge.
* Maintain patient records and enrollment tasks.
* Assist Nurse Manager/Clinic Administrator with inventory and supplies.
* Additional Administrative duties such as phones, filing, and maintaining the office.
JOB REQUIREMENTS:
* High School Diploma/GED
* Knowledge of computer systems to include the MS Office Suite
* Demonstrated high-quality customer service & organizational skills
* Basic Life Support certification from The American Heart Association (to be renewed annually)
BENEFITS SUMMARY:
* 401(k)
* Medical/Dental/Vision
* Life Insurance
* Short/Long Term Disability
* Paid Time Off/Federal Holidays
* Colleague Referral Bonus Program
This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management.
If you're looking for an organization that cares for your growth and well-being as much as it does its patients, Apply Today!
ADDITIONAL DATA:
As a Federal Contractor Primary Care Solutions (PCS) prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities. We prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, and national origin. PCS takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$26k-32k yearly est. 6d ago
Front Office Coordinator
D4C Dental Brands 3.5
Patient service representative job in Belton, TX
Join Our Team as a Front Desk Coordinator at Lone Star Pediatric Dentistry! Lone Star Pediatric Dentistry is looking for a Front Desk Coordinator to join our team! This role is essential in ensuring a welcoming and positive experience for our patients and their families. The Front Desk Coordinator will manage front office operations while making patient care and customer service the top priority.
Position Details:
Schedule: Monday - Friday, 7:30 AM - 5:30 PM
Bilingual Preferred
No regular travel required, but occasional support at nearby locations (Copperas Cove, Killeen, Harker Heights) may be requested.
Requirements:
Education: High school diploma or equivalent required
Experience: Prior experience in a medical, dental, or professional office with direct customer service preferred
Certification: CPR certification required
Key Skills:
Strong interpersonal and relationship-building abilities
Customer service-oriented with a friendly and professional demeanor
Effective written and verbal communication skills
Highly organized with attention to detail and the ability to multitask
Proficiency in PC skills and a willingness to learn new software
What We Offer:
Paid Time Off & Paid Holidays
Medical, Dental, and Vision Benefits
Health Savings Account & Flexible Spending Account
401K Retirement Plan
Short & Long-Term Disability Insurance
Life Insurance
Opportunities to Give Back to the Community
If you're looking for a career where you can make a difference in the lives of children while working with a supportive team, we'd love to meet you! Apply today!
$26k-32k yearly est. 8d ago
Rehab Coordinator
TMC 4.5
Patient service representative job in Waco, TX
Department
Quality Care Rehab
Employment Type
Full Time
Location
Ascension Living Providence Village
Workplace type
Onsite
Compensation
$15.00 - $16.00 / hour
Reporting To
Maria Lawrence
This role's hiring manager: Jennifer Hurst View Jennifer's Profile
Key Responsibilities Skills, Knowledge and Expertise Benefits About TMC We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
$15-16 hourly 7d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Waco, TX?
The average patient service representative in Waco, TX earns between $26,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Waco, TX
$31,000
What are the biggest employers of Patient Service Representatives in Waco, TX?
The biggest employers of Patient Service Representatives in Waco, TX are: