Patient service representative jobs in Waterloo, IA - 261 jobs

Job Description Customer Service Representative - Paid Training! Clarity Enterprises Inc. -Cedar Rapids, IA $800 - $1,500 a week We have Full-Time positions available for career-minded individuals with customer service backgrounds, looking to earn a great weekly income! This is an entry-level opening with training provided to ensure success. If you have restaurant, bar, or retail experience then we want to hear from you!Informing the customer/community about the newest tech products and services. No matter your background, our training program can put you ahead of the curve. Thanks to our stellar management team, we have seen unprecedented growth over the past year. We are ready to expand our TEAM! Benefits:Earning potential $800 - $1,500 weekly! Positive & Energetic Work EnvironmentUnlimited Growth PotentialContinuous paid training Stability and SecurityPaid travel opportunities. Requirements: High School Diploma / Advanced College Course work is (preferred) Previous customer service, retail, sales, or hospitality work experience.1 year of sales back group(preferred ) Great listening and communication skills to build customer rapport. Must be able to use computer and tablet technology. Attributes that each candidate must possess: Above-average people skills Winning attitude. Ability to learn new professional and business skills.Great work ethic and ambition. Previous Leadership experience preferred but not required. Apply today! We are excited for you to start your sales career!

Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL

At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Join the MercyOne Waterloo Family! We are looking to hire an Emergency Department Representative I Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. As an Emergency Department Registrar at MercyOne Waterloo, you will: * Be responsible for coordinating all patient registration activities including greeting patients/families, processing patient registration in an efficient and courteous manner, obtaining accurate patient demographics and insurance information, pre-registering patients, contacting precertification agencies when appropriate, obtaining all necessary consents and serving as the initial point of contact for patients coming into MercyOne Waterloo * Register patients who present to the ED for ED services * Register patients who present to the hospital for ancillary testing outpatient procedures or hospital admission * Verify insurance benefits * Collect appropriate deposits and co-payments for services and making referrals to the Insurance Verification team as needed * Provide medics and clinical staff any necessary admitting documentation for the ED patients and discussing payment arrangements with patients when appropriate * All tasks must be completed in compliance with HIPAA, EMTALA, CMS and JCHAO guidelines and regulation Schedule: * Part Time 24 hrs a week, 1st shift, every other weekend, 3 holiday rotations a year. General Requirements: * No experience required * Medical Terminology; CHAT; computer knowledge and strong computer/keyboarding skills Education: PAR I * Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. Minimum Qualifications * High school diploma or equivalent. * HFMA CRCR or NAHAM CHAA required within one (1) year of hire. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Patient Care Coordinator I General & Responsibilities This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include: Speaking with patients on the phone Scheduling appointments Greeting patients Patient check in and out A variety of front desk administrative duties Experience & Skills Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and: Excellent time management skills Attention to detail Efficiency at multi-tasking Proficiency with computers and basic systems The ability to interact with patients in a professional and friendly manner Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee. Status: Full-time (FT) Exemption: Non-exempt Department: Business Office

Job Description We're looking for a part-time Customer Service Representative (CSR) to join our team. This position involves making outbound calls only. You'll follow up with existing contacts, collect information, or schedule appointments based on our needs. What You'll Do: Make outbound calls to clients or leads Follow a script or call guide Update call notes in our system Provide excellent customer service on every call What We're Looking For: Friendly, clear communicator Comfortable making calls for most of your shift Reliable and organized Basic computer skills Previous customer service or call experience is a plus #hc203816

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Teller Service Representative - PT Pay: $17.06 Hours: 30 - 35 hours Fluency in Spanish or Bosnian speaking welcome. Earn $1.50 more per hour worked! Benefits: *********************************************************** SUMMARY Under general supervision and in compliance with established policies and procedures, the Teller Service Representative is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial goals, and promoting Veridian products and services. ESSENTIAL FUNCTIONS Create excellent service experiences that promote the Veridian brand. Understand and be familiar with Bank Secrecy Act (BSA) guidelines. Conduct member transactions including: loan payments, deposits, withdrawals, transfers, etc. Complete member requests such as inquiries on certificates of deposit, processing wire transfers, ordering and blocking plastic cards, ordering checks, researching account information, etc. Actively cross‑sell credit union services by providing information to current, new and potential members. Actively refer members to appropriate position and/or department within all Veridian Companies to best serve the member. Assist members over the phone. Consistently achieve established monthly and annual sales and service goals. Contributes to team effort by accomplishing related results as needed. Monitor necessary departmental files and reports, updating member information as required. Maintains member confidence and protects operations by keeping information confidential. Balance cash box per teller balancing procedures. KEY ATTRIBUTES Oral and written communication skills. Member service focus. Attention to detail and accuracy. Positive attitude that supports a team environment. Dependable and punctual; flexible during peak times. High level of confidentiality. Organizational skills. Self-motivated; ability to work without close supervision. Problem solving; analysis. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Occasionally lift and/or move items over 10 pounds. Remain sedentary (seated) for extended periods of time. WORKING CONDITIONS This job operates in a professional office environment and routinely uses standard office equipment. TRAVEL Limited travel expected. REQUIRED EDUCATION AND EXPERIENCE High School Diploma. Relevant work experience in the area of customer service and/or cash handling. Math and clerical aptitude. Fluent computer skills in a Microsoft Windows environment. OTHER DUTIES Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ABOUT VERIDIAN Veridian Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, creed, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IA - Cedar Falls U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IA - Cedar Falls Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

Job Description Join Our Team at Culligan Ultrapure - Make a Splash in Your Career! About Us: Culligan Ultrapure is part of the trusted Culligan Water family, serving communities across Minnesota, Indiana, Arizona, Missouri, Iowa, Michigan, and Texas since 1962. We are a proud leader in water purification and softening, providing solutions for residential, commercial, and industrial customers. With 40 locations and decades of expertise, we're passionate about making a positive impact through better water! Position Description: Provide day-to-day customer service operations, including assisting customers, answering incoming calls, scheduling service appointments and route deliveries for bottled water and salt, maintaining and entering data in NetSuite, and supporting basic collections and bookkeeping tasks. Job Qualifications: Associate degree preferred with hands-on customer service experience. Route scheduling experience preferred. Excellent customer service skills Basic Microsoft Excel experience Basic understanding of general service installation duties. General accounting knowledge for resolving billing issues and reducing account receivable delinquency. Basic understanding of Accounts Payable process. Position requires a great deal of energy and a passion for excellence with respect to treating and caring for customers. Why You'll Love Working with Us: Competitive pay that rewards your hard work Comprehensive benefits: Health, dental, and vision coverage Paid holidays and PTO to help you recharge 401k matching to secure your future Employee referral program and customer referral bonuses - because great people know great people Education assistance to help you grow your skills To learn more about this great opportunity go to ***********************

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Come Work for #1 Pizza Company in the world! Join our team, apply today! As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through. Responsibilities: Provide friendly and attentive service to customers both over the phone and in-person. Assist customers with placing orders, customizing pizzas, and answering menu questions. Upsell additional menu items and promotions to enhance customer satisfaction. Handle inquiries, concerns, and complaints with empathy and professionalism. Accurately enter orders into the system and process payments. Maintain cleanliness and organization within the store Qualifications Job Requirements: A team player who is punctual and has a positive attitude! A fun and friendly person, who is comfortable talking to customers. Ability to work efficiently in a fast-paced environment. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Excellent communication and interpersonal skills. Flexibility to work evenings, weekends, and/or holidays. You are at least 16 years of age. Additional Information Benefits: A fun, rewarding and fast paced working environment Full training with an industry leading brand Health insurance Excellent career with great opportunities for internal promotion. Awesome discounts on Pizza!

**Become a part of our caring community and help us put health first** The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** Required Experience/Skills: + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. + Must have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Pries Enterprises is looking for a customer service representative to join our team in Independence. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities: Organize orders and prioritize requests Quote new orders or production runs and facilitate price communication. Coordinate product returns and customer complaints with quality department Follow order status from PO through delivery Set up ship dates; use order volume to help minimize shipping expenses by coordinating loads, and multiple customers per load. Navigate Epics, Quote module, order entry, status, customer data and parts Basic understanding of drawings and Pries die prints. Professional communication via phone and email Requirements: 1-2 years proven experience in supporting client success Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with ERP systems Pries Enterprises is a family owned aluminum extrusion company located in Independence, IA, celebrating its 50th year this year! This position is 7:30am-4pm Monday-Friday. Some over time may be required based on fluctuating production or work load. This is a salary based position, pay varying based on experience with a minimum of $20.00 per hour. Pries offers full benefits of Health, dental, vision, long and short term disability, life insurance, 401k matching, monthly bonuses and vacation time. We offer a team based atmosphere striving for constant continuous improvement. If you have any further questions on the position, please feel free to email us at [email protected] or call our office at ************.

CONSTRUCTION SCHEDULERIn this position, you will be responsible for developing, implementing, and maintaining the schedule processes and various software systems to meet Ross Group's scheduling and planning needs while satisfying contract and customer requirements. In this role you will… Upon contract award, create a project schedule template in the appropriate software platform for the project team to build a schedule. During the bidding process, create a project schedule template in the appropriate software platform for the project team to build a Proposal schedule if required. Perform initial computer and user set up of new employees to allow for the use of the required schedule software platform. Maintain the resource list associated with Ross Group project server. Ensure the project team has the appropriate training and software to develop the schedule. Review the proposal, preliminary and initial schedules for compliance with RG requirements and contract requirements. Advise and assist Operations if changes are needed. Ensure all schedules are properly cost and resource loaded. Maintain baseline schedule for each project. Interface with Operations to discuss impact of work and resolution of problems. Contribute to the development of working schedules for Estimating, prior to proposal date, which sufficiently illustrate the sequence of work activities and contract time. Assist Marketing in reviewing proposal schedules as needed. Assist Operations with creation of the necessary schedule software program files for preliminary, initial, and pay application schedules, in accordance with Ross Group standards and contract requirements. Assist Operations with the control and management of in progress project schedules. Serve as technical advisor for any schedule process or software related problems. Assist Project Managers in creating short-term schedules or fragnets, monitor such schedules to determine impact on master schedule, and help in formulating actions to correct scheduling problems. Manage and evaluate current schedule performance. Provide information and advice as needed on the content, modification, or presentation of project schedules. Identify scheduling software training needs among employees and provide training when necessary; remain current on the advancements in scheduling software. Be responsible for continuously expanding and updating professional knowledge and honing training skills in order to enhance individual and team innovation and productivity. Encourage the professional growth of each project team through ongoing training program development and open dialog with team members. Maintain scheduling reports to track the progress of all active projects and be able to present this information in bi-weekly Scheduling meetings. As the ideal candidate you… Have previous schedule management experience. Have working knowledge of Primavera and Microsoft Project. Demonstrate the ability to plan, organize and communicate with internal and external customers/ stakeholders. Have proven successful project history. (Cost, Customer Service, Quality, Safety and Schedule) Work as employment necessitates. Must be able to legally work in the United States Expectations in this role include… Dependability in meeting attendance guidelines and taking responsibility for actions. Taking independent actions and calculated risks while asking for help when needed. Exhibiting appropriate level of job knowledge based on years of relative work experience and uses resources effectively. Making timely decisions using sound and accurate judgment while keeping appropriate people informed in the decision process. Working well in group problem solving situations. Identifying problems, gather and analyze information skillfully and make appropriate recommendations. Communicating effectively and professionally both verbally and in written documents. Prioritizing and organize work activities while utilizing efficient time management skills in meeting deadlines and staying on schedule with projects. Meeting established goals while demonstrating accuracy and thoroughness to ensure quality of work. Effectively managing staff through ensuring appropriate staffing, providing formal and informal evaluations/feedback, addressing employee issues when warranted and providing appropriate training and mentoring. You are physically able to… Operate a computer, telephone and other commonly used business-related items. Handle rapidly changing priorities to accomplish project goals. Attend and participate in meetings. Travel for short periods of time with sufficient notice. Status: Exempt Reports to: CEO

Job Description Process renewals, submit New Business to a variety of companies,

Job DescriptionBenefits: Simple IRA retirement plan Competitive salary Paid time off ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jeff Linton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Vision insurance ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Tim Reed - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job Brief The Customer Service Representative Floater will be on a Per Required Need (PRN) basis. They will be in charge of weighing trucks in and out as well as grading grain. In addition, they may perform routine clerical duties to support the organization. Leadership: Promote an environment and culture that focuses on fulfilling the" /> Now offering Free Price Later at all Nexus grain locations while space allows. Contact your Grain Representative for more details. * Agronomy * Energy * Feed * Grain * Lumber * Safety * About Us * Careers * Locations * Cash Bids * Futures * Useful Documents * Nexus App & Portal * About Us * Careers * Locations * Cash Bids * Futures * Useful Documents * Nexus App & Portal * Agronomy * Energy * Feed * Grain * Lumber * Safety Careers Customer Service Representative Floater Openings: 1 Location: Elgin, IA Job Brief The Customer Service Representative Floater will be on a Per Required Need (PRN) basis. They will be in charge of weighing trucks in and out as well as grading grain. In addition, they may perform routine clerical duties to support the organization. Leadership: * Promote an environment and culture that focuses on fulfilling the mission and core values of Nexus. * Model behaviors that support Nexus mission and core values to be a trusted advisor to our customers and members. Duties and Responsibilities: * Employee must use their personal vehicle for business-related travel, (approximately a 30-mile radius,) and have a valid driver's license. The company will provide reimbursement for mileage according to the current IRS standard rate. * Interacts with customers via telephone, email, or in person to provide support and information on products or services. * Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the appropriate team member. * Ensures that appropriate actions are taken to resolve customers' problems and concerns. * Performs clerical duties including typing, filing, and completion of forms. * Weigh trucks, both inbound and outbound. * Grade grain to make sure that the appropriate discounts are being taken. * Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment. * Answers phones, directs calls to appropriate individuals, and prepares messages. * Copies, sorts, and files records related to office activities, business transactions, and other matters. * Sorts incoming mail and delivers to appropriate departments or individual, processes outgoing mail. * Maintains filing systems either manually or electronically. * Manages calendars and schedules appointments. * Performs other related duties as assigned. Requirements: * High school diploma or equivalent * Customer service/office clerical experience required. * Ability to type at least 45 words per minute. * Service-oriented and able to resolve customer grievances. * Proficient computer skills with the ability to learn new software. * Excellent verbal and written communication skills. * Excellent interpersonal and customer service skills. * Excellent organizational skills and attention to detail. * Excellent time management skills with a proven ability to meet deadlines. * Proficient with Microsoft Office Suite or related software. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position: * The employee is regularly required to talk or hear. * The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. * The employee is occasionally required to stand; walk; sit; and reach with hands and arms. * The employee must occasionally lift and/or move up to 15 pounds. * Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. * The Prolonged periods sitting at a desk and working on a computer. * The noise level in the work environment is usually low to moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company's mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting/finance, recruiting, HR, AMS/IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior's shared platform. Superior is backed by Tyree & D'Angelo Partners (“TDP”), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history. We are seeking a Customer Service Representative (CSR) to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? Come join our friendly, competitive work environment today! We are looking for people who are enthusiastic about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Superior Insurance Partners can provide. How will you affect the business? Effectively manage high volume of incoming calls Identify and assess client needs to achieve satisfaction Quoting, endorsements, certificates and will own the renewal process Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle complaints, provide appropriate solutions/alternatives within the time limits and follow-up to ensure a resolution Keep records of customer interactions, process customer accounts and file documents What skills will make me successful in this role? Ability and desire to provide results Develop professional relationships with your internal and external partners Effective communication Utilize your resilient and adaptable mindset in the face of shifting priorities Eagerness to collaborate with all teams and employees. Qualifications: 2+ Years of customer service experience Open to licensing High School Diploma Good systems agility Proficiency in Microsoft Office Preferred: Property and Casualty Insurance License Agency Management System experience