Patient service representative jobs in Winchester, VA - 419 jobs

*Job Title: Member Services Representative - Contact Center**Job Description*Engage with members and individuals in a dynamic, high-volume contact center environment. Address inquiries and requests, providing information about products and services with exceptional customer service skills. Utilize multiple systems and active listening techniques to ensure a positive member experience. Handle transactions related to savings, checking, loans, and credit cards, and advise members on suitable products and services. *Responsibilities* * Respond to member inquiries and requests in a structured contact center. * Provide detailed information about products and services. * Perform transactions for savings, checking, consumer loans, credit cards, and IRAs. * Advise members on products and services that meet their needs. * Ensure optimal customer service using active listening and engagement methods. *Essential Skills* * Strong customer service skills. * Proficiency in data entry. * Experience with inbound and outbound calls. * Ability to adapt to multiple systems. * Capability to handle high volume calls in a structured environment. *Additional Skills & Qualifications* * Experience in call center, administrative, or professional environments. * Background in banking, mortgage, or high-volume retail settings. * Ability to comply with policy and procedures in a structured environment. *Why Work Here?*Join the world's largest credit union, serving the financial needs of military members and their families globally. With over 343 branches worldwide, you will be part of a team that values work-life balance and offers flexible shifts to fit your lifestyle. Experience the rewarding opportunity to support our members in a busy and engaging environment. *Work Environment*These are remote opportunities requiring candidates to live within 60 miles of Winchester and Tidewater. The contact center operates 24/7/365, providing flexibility in shift scheduling to support work-life balance. Shifts are flexible, with scheduled breaks and meals. Be prepared to handle back-to-back calls for extended periods, enhancing your ability to deliver exceptional service. *Job Type & Location*This is a Contract to Hire position based out of Winchester, VA. *Pay and Benefits*The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Winchester,VA. *Application Deadline*This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Company Canon U.S.A., Inc. Requisition ID 33545 Category Field Service Type Full-Time Workstyle Full-Time On Site About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Copy/Print Production/Copy Center: -Responsible for prompt and accurate reproduction of all print requests. -Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. -Receives, logs, delivers and tracks all activity for reporting purposes. -Responds to customer requests. -Performs routine upkeep and basic maintenance of equipment. -Records and tracks customer inquiries and fulfillment of requests. -Performs daily convenience care functions as needed. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. - -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else *Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #LI-JZ1 #PM19 #LI-Onsite #ID22 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.

Description: A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements: · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability

The Vascular Access Specialist is responsible for orienting and coaching new and existing staff in evidence based vascular access for patients across the continuum of care; development and ongoing evaluation of clinical and/or non-clinical competencies in vascular access; use of evidence based practice; participation and leadership in continuous quality improvement monitoring, research and goal setting in vascular access; collaborative Initiatives for prevention of vascular access complications (CLABSI, extravasation etc.). Duties include, but are not limited to: Clinical/Leadership: Consults with staff and role models appropriate resource utilization and critical thinking skills. Demonstrated ability to provide age specific care and treatment appropriate to specific area within Nursing Resources. Exercise independent clinical judgments, which are consistent with professional standards, legal constraints, nursing research and science. Participates in committees and special projects at the direction of leadership. Education/Leadership: A vascular access orientation program that is designed, monitored and evaluated according to job classification and documented in unit-based employee files. Collaboration with leadership and VAT to develop plans to identify and address general hospital wide and individual staff learning needs as well as patient and family learning needs. Coordination with clinical educators and unit preceptors for competencies and assistance to identify and meet specific and diverse needs of new employees during their orientation. Employee advancement through unit-based vascular access skill levels through the promotion of professional development, continuing education and program development for general and advanced skills. Participation with the leadership in the formal evaluation of self and others, including preceptor development and staff clinical skill acquisition and maintenance. Serves as a vascular access liaison with nursing, as well as non-nursing, students, instructors, home health, and skilled nursing facilities. Process Improvement/Leadership: Action as facilitator or team leader for: staff education, patient education and performance improvement committees. Assists leadership with coordination, facilitation and revision of policy, procedure and standards of care. Assists leadership with evaluation of outcome data, trends and quality management data to determine patient and staff needs and implementation of processes to facilitate improvement. Communication of staff of new and revised policies and procedures, maintenance of current documents and evaluation of staff compliance. Education of staff on new and revised policies and procedures, maintenance of current documents and evaluation of staff compliance. Education Bachelors Nursing (BSN) is required or an agreement to begin BSN within (1) year and complete BSN or equivalence in MSN work within 5 years of hire is required Experience (5) years of RN experience preferred ICU or ED experience preferred Certification & Licensures Licensed in the Commonwealth of Virginia as Registered Nurse required BLS Certification (Basic Life Support) - American Heart 'Healthcare Provider' (HCP) - AHA approved required. * New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation. Certification in Vascular Access through either the Infusion Nurses Society (INS) or the Association of Vascular Access (AVA) is required within 2-3 years of hire Advanced Care Life Support preferred Qualifications Excellent intravenous insertion skills. Skill in use of ultrasound guided peripheral IV insertion. Skill in midline placement and maintenance of a sterile field. Demonstrates knowledge of evidence-based practice in relation to vascular access. Skill in planning, organizing and managing complex functions and processes. Demonstrates history of clinical expertise. Utilizes critical thinking and problem-solving skills through interventions with staff to provide quality patient outcomes. Knowledgeable in the cognitive, physical, emotional and chronological stages of human growth and development. Knowledgeable in adult learning principles used to teach staff, families and patients vascular access care. Skill and knowledge of basic excel spreadsheets to maintain data collection and create graphs for educational and performance improvement purposes. Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: * A Zero-Deductible Health Plan * Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings Match * A Robust Employee Assistance Program to help with many aspects of emotional wellbeing * Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

Shenandoah Community Health (SCH) is here to bridge the gap in healthcare access. As a Federally Qualified Health Center, we tackle the challenges of cost, transportation, and language barriers to ensure everyone in our community receives the care they need. We offer a comprehensive range of services, including primary care for adults and children, women's health, behavioral health, and oral health. Plus, we provide additional support services such as on-site pharmacy, labs, and radiology. Working at SCH isn't just a job; it's a chance to make a real difference in the lives of your neighbors. Join our team and become part of the solution! Visit our website at Shenandoah Community Health to learn more. SCH is looking for a Patient Access Specialist for our Phone Room in the Martinsburg, WV location. Under the direct supervision of the Patient Access Manager, the Patient Access Specialist - Phone Room is primarily responsible to ensure proper answering and direction of all incoming calls for the department in a friendly and professional manner and manage urgent or emergency telephone situations efficiently. Employee will be involved with several aspects of the practice including patient contact, scheduling, clerical duties, and business functions. Role & Responsibilities: Answering incoming calls in a professional and courteous manner. Accurately scheduling patient appointments and managing provider schedules. Updating the EHR (Electronic Health Record) as needed and advised. Follow HIPAA Guidelines Provide information on referrals. Enter refill requests. Patient Portal Requests Work with Well Child and Annual GYN reports to fill SCH schedules and keep patient current on preventive care, enter data information into chart for reminder calls. Data entry of call service messages Return calls to patients with information from providers Other duties as assigned. Essential Skills and Education Requirements: Possess good listening and communication skills High school diploma or the equivalent Office skills including word processing, data entry, and recordkeeping principles Excellent time management and organizational skills Possess the ability to work in a courteous and professional demeanor with patients, co-workers, and community contacts. Previous knowledge of healthcare systems is preferred. Possess the ability to handle a multi-line phone. Demonstrate a friendly, patient, and compassionate demeanor when dealing with people, even in difficult situations. Ability to exhibit a personal commitment to the mission of SCH and to provide a high-quality experience to all. Delivers high levels of our core values (respect, empathy, specificity, and genuineness), and demonstrates a compassionate and caring attitude to patients, clients, staff and visitors. Spanish speaking is a plus.

Job DescriptionBenefits: 401(k) Bonus based on performance Dental insurance Health insurance Paid time off Training & development Vision insurance This is a full time position requires a detail oriented individual that is able to handle a fast paced office environment. Duties include: insurance verifications/authorizations, answering telephones, calling patients and potential patients, assisting with educational workshops on weekdays and weekends, entering metrics for tracking,, and reaching out to local doctor's offices. If this sounds like something you are interested in we would be happy to talk with you. Just apply via email from this site.

Full-time Description The Atlantic Vision Partners Way At Atlantic Vision Partners, we want our employees to love coming to work and doing what they love - helping our patients see more clearly! We provide our employees with continued support through: · On-Site Training · Unlimited career growth opportunities within our 45 clinics in Virginia, North Carolina, and Tennessee, · Paid Certified Accreditations, and · Unmatched resources like in-house tools to help serve our patients. Come where you can flourish! Your Mission We are seeking a reliable and detail-oriented Patient Experience Specialist I to join our eye clinic. Responsibilities include welcoming clients, managing calls, and efficiently handling patient check-ins and check-outs. The ideal candidate possesses strong computer skills, typing proficiency, and a passion for creating positive patient experiences through empathy. What You'll Do · Answer incoming calls on a multi-line phone system, respond to inquiries, and make outbound calls to patients promptly and courteously · Register patients and verify patients' records are up-to-date and accurate · Verify personal and insurance information for services and procedures · Schedule appointments and procedures · Reschedule missed appointments and cancellations · Process medical record requests · Collect and process payments from patients · Conduct daily reconciliation of cash reports and monies collected · Complete other functions as requested by management Requirements What You Bring · Strong communication, outgoing, and positive interpersonal skills · Healthcare and service industry experience preferred · Empathetic personality with attention to patient's needs · Strong organizational skills with attention to detail; ability to prioritize tasks · Ability to work as a team member and uphold organizational standards and values · Demonstrated computer literacy REQUIRED · Excellent judgment, dependability, and diligence · Demonstrated high ethical standards and integrity · Demonstrated accuracy and thoroughness; monitors own work to ensure quality · Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy, and diplomacy · Professionalism: displays positive outlook and pleasant manner, does not instigate, or participate in office gossip or negativity, keeps commitments, dresses appropriately, and is well-groomed · Ability to work cooperatively in group situations; offer assistance and support to coworkers, actively resolve conflicts, inspire the trust of others, and treat patients and coworkers with respect · High School diploma or GED, associate degree preferred · Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only) Benefits & Perks We've got you covered in more ways than one! As a full-time employee, you receive medical, dental, vision, a 401k plan, long-term disability, and life insurance. Pay is determined based on qualifications and experience. You will also get: · No nights or weekends = work/life balance · Paid uniforms · Paid vacation and holidays (+ two floating holidays) · Tuition reimbursement opportunities · Referral bonus opportunities · Discount on designer eyewear · Paid certified accreditation program Physical Requirements: · Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. · Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. · Must be able to be stationary for prolonged periods of time. Cognitive Requirements: · Executes tasks independently. · Learns and memorizes tasks. · Maintains concentration/focus on tasks. · Performs task in a demanding environment requiring multi-task and prioritize work. · Must be comfortable working and interacting with large groups of people daily. Compliance training and testing is required annually and as needed. Ready to Join Our Team? Apply Now! Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job DescriptionSalary: VSI (formerly Virginia Spine Institute), the leading multidisciplinary spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This role is responsible for managing the patient experience and ensuring that VSIs standards of excellence are carried over into every patient interaction; whether in-person or over the phone. Serving as a first point of contact, the Patient Care Representative plays an integral role in establishing and maintaining patient relationships. With every positive patient interaction, the Patient Care Representative is contributing to VSIs sustained success and making a difference in our patients lives. This is a full-time position working out of our Reston, VA office. Candidates must be able to work regular office hours Monday to Friday from 8am to 5pm. The position offers competitive pay, full benefits, 401k plan with a Company match, and three weeks of paid time off. The ideal candidate will be detail oriented, able to work independently as well as with a team, and will be enthusiastic about delivering unparalleled patient care. Essential Job Responsibilities Responsible for making exceptional first impression to new patients and providing a warm welcome to returning patients in person or on the telephone. Greet patients, execute check-in/check-out procedures, and explain patient process and paperwork throughout relationship with patient. Schedule patient appointments and confirm appointments over the phone with patients. Maintain security by following established procedures; monitor visitors and schedule. Responsible for collecting patient payments. Ability to handle a high volume of phone calls with customer service excellence. Generate and maintain clear, concise and accurate electronic records and files. Ensure cleanliness and safety of the environment. Ability to work proficiently at any front desk position as needed. Other duties as assigned. Job Requirements Completed at least 2 years of college and/or have 3-5 years of reception or administrative assistant experience Strong knowledge of Microsoft Office and Google platforms EMR experience is a bonus Organized multi-tasker; process-focused and internally motivated Conscientious, supportive, stable, patient, thorough and precise; pays attention to details Able to utilize creative problem solving when confronted with difficult situations Friendly, respectful and cooperative with co-workers; a team player Operates calmly and efficiently in a highly dynamic environment Exhibits empathy and compassion toward patients; driven to go well beyond what is expected Strong written and verbal communication skills; concierge phone etiquette

Job DescriptionDescription: Fairfax Family Practice Centers (FFPC) is seeking Patient Services Coordinators to join our team. The administrative support team members are a crucial part of our healthcare organization. Fairfax Family Practice Centers is an independent family medical practice, established over 50 years ago. With nine offices in Fairfax, Loudoun, and Prince William Counties and a dedicated team of primary care providers and staff, we have a rich history of providing exceptional patient-centered medical care to our community. Our Patient Services Coordinators perform a variety of administrative activities to assist the medical team, patients and staff. This is an excellent opportunity to build strong, lasting patient relationships while working in a supportive and well-structured practice environment. Responsibilities and Duties: Performs scheduling duties such as verifying patient information, scheduling appointments for patients, requesting appropriate insurance information from patient to determine insurance eligibility. Prepares and maintains patient information such as organizing lab results, reports, etc., reviews medical record and information requests and completing requests for information as needed, responds to requests regarding release of medical information. Performs reception duties such as greeting patients, answering phones, providing accurate and pertinent information to callers, directing messages to appropriate team members. Performs routine office-based patient account responsibilities such as collecting patient portion of coinsurance or copayments, checking patients out by reviewing patient encounter information and calculating/collecting appropriate payment, reconciling daily cash and charges, following up with patients on unpaid balances. Performs administrative office tasks such as opening/closing office in accordance to policy, conducting inventory and maintaining supplies, assisting with special projects such as mass mailing and data entry, photocopying, scanning, and faxing documents as requested, maintaining the office to ensure a clean, professional appearance. Requirements: Basic Skills and Competencies: Knowledge of basic accounting and medical office procedures. Maintains positive interactions with patients under stressful conditions. Able to examine documents for completeness and accuracy. Communicates clearly and professionally. Work effectively and professionally with co-workers. Maintains patient confidentiality. Possesses time management and organizational skills. Possesses appropriate knowledge of medical terminology. Adheres to corporate and office specific policies and procedures. Demonstrates the ability to prioritize tasks in an efficient manner. Ability to understand and comply with all HIPAA, OSHA, and safety guidelines. Computer Skills: Demonstrates ability to learn specific job-related software applications and other company supported computer applications. Has experience with EMR applications. Demonstrates knowledge of and experience using Microsoft Office Products. Is proficient in basic computer skills, including email, web browsing, and online communication tools. Minimum Qualifications: Education: High school diploma or equivalent. Experience: Preferred one year business office experience preferably in a medical office practice. Experience in primary care practice preferred.

Job DescriptionDescription: Who we are: Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting for an experienced Temporary Patient Service Coordinator. What you will do: Receives and directs incoming telephone calls politely Accurately documents messages and forwards to therapists and personnel in a timely manner Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues Explains insurance benefits to patients Manages cancellation list, filling open slots wherever possible Ensures that patients sign in Ensures patients present with required referrals Generates new patients flowsheets and paperwork Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system Forwards all cash and checks to the Practice Administrator for preparation of deposit slip Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation We'd love to hear from you if you: High School Graduate Excellent written and verbal communication skills Able to multi-task and capable of remaining calm in a stressful situation Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency Demonstrates working knowledge of medical terminology What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Requirements:

Patient Services Coordinator III Shifts are 8 hours per day, Monday-Friday, and will vary within the hours of 6:30 a.m. to 5:45 p.m ABOUT US We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know - and making connections with - our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience. As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people's lives every day. JOB TYPE Classification: Nonexempt Supervises Positions: No JOB SUMMARY The following is a summary of the major essential functions of the job. The team member may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time: Schedules and registrars patients for the outpatient clinic. Verifies eligibility for patients and ensures all pre-authorizations, referrals, and pre-certifications are obtained as necessary by working closely with the physician offices, Utilization Review and Business Office Departments. Perform other job-related duties as directed by the Supervisor. Communications: Communicates effectively with all levels of clinic staff and visitors. Greets and assists visitors to the department. Answers all incoming telephone calls and provides accurate information as needed. Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization. Teamwork: Works within a team to achieve patient and team goals. Shares and initiates regular and professional communication with co-workers. Facilitates and participates in regular staff meetings. Demonstrates a willingness to adjust activities to accommodate the needs of team members/internal customers. Resolves conflicts independently, as appropriate. Accepts responsibility for actions and acts positively upon feedback from others. The incumbent may be asked to perform additional duties as assigned. QUALIFICATIONS Education: High School Diploma or GED required. Experience: 1 year of clerical experience in medical office setting required. Other related experience may be considered in lieu of medical office experience. Refer to the Life Support Training Policy for additional details. Licensure: None Additional Skills/Requirements Required: Knowledge of basic medical terminology. Ability to communicate both verbally and in writing and possess a high degree of excellent customer service skills. Background of insurance knowledge is required for certain tasks assigned. Ability to comprehend insurance cards and benefit details. Ability to deal directly with the public in a professional and empathetic manner. Additional Skills/Requirements Preferred: Background/knowledge of government/state and patient assistance programs is preferred. Working knowledge of ICD-10 and CPT coding is preferred. Strong computer skills. Proficiency in Windows and Microsoft Office preferred. PHYSICAL DEMANDS Physical Demand Code: 6A, Customer Service Work Function/Activity: Sedentary to Light Physical Demand The job requires frequent sitting and standing, occasional walking, and bending/stooping. Frequent repetitive arm, hand, and finger movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper. OTHER May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes On call responsibilities as directed: No Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes

* Handle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work * Accurately and efficiently process a variety of transactions, including payments, transfers, opening of additional new accounts, assisting with online and mobile banking, etc. Initially the candidate will focus on payments but will take on other transactions as they progress. * Maintain a professional manner to build member confidence and trust * Adhere to all procedures stated in the company's MSR policy and procedures * Ensure compliance with operational, security and control policies/procedures, preventing fraud and protecting member assets *Skills* Customer service *Top Skills Details* Customer service *Additional Skills & Qualifications* * Spanish proficiency is highly preferred for this position * Salesforce experience is not necessary, but nice to have *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Herndon, VA. *Pay and Benefits*The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Herndon,VA. *Application Deadline*This position is anticipated to close on Jan 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services. Position Accountabilities Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner. Greet and provide exceptional service in person and by telephone/email. Provide accurate information regarding Bank services, products, policies and procedures. Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services. Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management) Complete forms and other required documents and follow Bank policies and procedures. Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes. Perform all duties of a Teller to include: Provide excellent client experience Perform basic client and cash transactions Balance cash each day Identify referral opportunities to contribute to branch goals Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing digital channels Perform other duties as assigned. Organizational Relationship This position reports to Branch location leadership. Position Qualifications Education & Experience High school diploma or equivalent (GED). One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent oral and written communication skills Ability to exercise sound business judgment Proficient computer skills Ability to handle multiple tasks with attention to details Flexible, able to adapt to change Shifts may vary for each position offering, depending on business need Able to stand for extended periods of time and lift objects up to 30 pounds Some local travel possible Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability

VSI (formerly Virginia Spine Institute), the leading multidisciplinary spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This role is responsible for managing the patient experience and ensuring that VSI's standards of excellence are carried over into every patient interaction; whether in-person or over the phone. Serving as a first point of contact, the Patient Care Representative plays an integral role in establishing and maintaining patient relationships. With every positive patient interaction, the Patient Care Representative is contributing to VSI's sustained success and making a difference in our patients' lives. This is a full-time position working out of our Reston, VA office. Candidates must be able to work regular office hours Monday to Friday from 8am to 5pm. The position offers competitive pay, full benefits, 401k plan with a Company match, and three weeks of paid time off. The ideal candidate will be detail oriented, able to work independently as well as with a team, and will be enthusiastic about delivering unparalleled patient care. Essential Job Responsibilities Responsible for making exceptional first impression to new patients and providing a warm welcome to returning patients in person or on the telephone. Greet patients, execute check-in/check-out procedures, and explain patient process and paperwork throughout relationship with patient. Schedule patient appointments and confirm appointments over the phone with patients. Maintain security by following established procedures; monitor visitors and schedule. Responsible for collecting patient payments. Ability to handle a high volume of phone calls with customer service excellence. Generate and maintain clear, concise and accurate electronic records and files. Ensure cleanliness and safety of the environment. Ability to work proficiently at any front desk position as needed. Other duties as assigned. Job Requirements Completed at least 2 years of college and/or have 3-5 years of reception or administrative assistant experience Strong knowledge of Microsoft Office and Google platforms EMR experience is a bonus Organized multi-tasker; process-focused and internally motivated Conscientious, supportive, stable, patient, thorough and precise; pays attention to details Able to utilize creative problem solving when confronted with difficult situations Friendly, respectful and cooperative with co-workers; a team player Operates calmly and efficiently in a highly dynamic environment Exhibits empathy and compassion toward patients; driven to go well beyond what is ‘expected' Strong written and verbal communication skills; concierge phone etiquette

Job DescriptionDescription: Fairfax Family Practice Centers (FFPC) is seeking Patient Services Coordinators to join our team. The administrative support team members are a crucial part of our healthcare organization. Fairfax Family Practice Centers is an independent family medical practice, established over 50 years ago. With nine offices in Fairfax, Loudoun, and Prince William Counties and a dedicated team of primary care providers and staff, we have a rich history of providing exceptional patient-centered medical care to our community. Our Patient Services Coordinators perform a variety of administrative activities to assist the medical team, patients and staff. This is an excellent opportunity to build strong, lasting patient relationships while working in a supportive and well-structured practice environment. Responsibilities and Duties: Performs scheduling duties such as verifying patient information, scheduling appointments for patients, requesting appropriate insurance information from patient to determine insurance eligibility. Prepares and maintains patient information such as organizing lab results, reports, etc., reviews medical record and information requests and completing requests for information as needed, responds to requests regarding release of medical information. Performs reception duties such as greeting patients, answering phones, providing accurate and pertinent information to callers, directing messages to appropriate team members. Performs routine office-based patient account responsibilities such as collecting patient portion of coinsurance or copayments, checking patients out by reviewing patient encounter information and calculating/collecting appropriate payment, reconciling daily cash and charges, following up with patients on unpaid balances. Performs administrative office tasks such as opening/closing office in accordance to policy, conducting inventory and maintaining supplies, assisting with special projects such as mass mailing and data entry, photocopying, scanning, and faxing documents as requested, maintaining the office to ensure a clean, professional appearance. Requirements: Basic Skills and Competencies: Knowledge of basic accounting and medical office procedures. Maintains positive interactions with patients under stressful conditions. Able to examine documents for completeness and accuracy. Communicates clearly and professionally. Work effectively and professionally with co-workers. Maintains patient confidentiality. Possesses time management and organizational skills. Possesses appropriate knowledge of medical terminology. Adheres to corporate and office specific policies and procedures. Demonstrates the ability to prioritize tasks in an efficient manner. Ability to understand and comply with all HIPAA, OSHA, and safety guidelines. Computer Skills: Demonstrates ability to learn specific job-related software applications and other company supported computer applications. Has experience with EMR applications. Demonstrates knowledge of and experience using Microsoft Office Products. Is proficient in basic computer skills, including email, web browsing, and online communication tools. Minimum Qualifications: Education: High school diploma or equivalent. Experience: Preferred one year business office experience preferably in a medical office practice. Experience in primary care practice preferred.

Patient Services Coord IIIJob Code: PF1220ABOUT US We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know - and making connections with - our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience. As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people's lives every day. JOB TYPE Classification: Non Exempt Supervises Positions: JOB SUMMARY The following is a summary of the major essential functions of the job. The team member may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time:Schedules and registrars patients for the outpatient clinic. Verifies eligibility for patients and ensures all pre-authorizations, referrals, and pre-certifications are obtained as necessary by working closely with the physician offices, Utilization Review and Business Office Departments.Perform other job-related duties as directed by the Supervisor. QUALIFICATIONS Education: High School Diploma or GED required. Experience: 1 year of clerical experience in medical office setting required. Other related experience may be considered in lieu of medical office experience. Refer to the Life Support Training Policy for additional details. Licensure: None Additional Skills/Requirements Required: Knowledge of basic medical terminology. Ability to communicate both verbally and in writing and possess a high degree of excellent customer service skills. Background of insurance knowledge is required for certain tasks assigned. Ability to comprehend insurance cards and benefit details. Ability to deal directly with the public in a professional and empathetic manner. Additional Skills/Requirements Preferred: Background/knowledge of government/state and patient assistance programs is preferred. Working knowledge of ICD-10 and CPT coding is preferred. Strong computer skills. Proficiency in Windows and Microsoft Office preferred. Competencies Communications: Communicates effectively with all levels of clinic staff and visitors. Greets and assists visitors to the department. Answers all incoming telephone calls and provides accurate information as needed. Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization. Teamwork:Works within a team to achieve patient and team goals. Shares and initiates regular and professional communication with co-workers. Facilitates and participates in regular staff meetings. Demonstrates a willingness to adjust activities to accommodate the needs of team members/internal customers. Resolves conflicts independently, as appropriate. Accepts responsibility for actions and acts positively upon feedback from others. The incumbent may be asked to perform additional duties as assigned. PHYSICAL DEMANDS Physical Demand Code: Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health. OTHER May require the use of safety equipment, such as HEPA mask, for infection prevention: On call responsibilities as directed: Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes No Yes

Who we are: Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting for an experienced Temporary Patient Service Coordinator. What you will do: Receives and directs incoming telephone calls politely Accurately documents messages and forwards to therapists and personnel in a timely manner Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues Explains insurance benefits to patients Manages cancellation list, filling open slots wherever possible Ensures that patients sign in Ensures patients present with required referrals Generates new patients flowsheets and paperwork Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system Forwards all cash and checks to the Practice Administrator for preparation of deposit slip Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation We'd love to hear from you if you: High School Graduate Excellent written and verbal communication skills Able to multi-task and capable of remaining calm in a stressful situation Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency Demonstrates working knowledge of medical terminology What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Salary Description $18.00 to $19.00 hourly

Patient Services Coordinator III ABOUT US We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know - and making connections with - our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience. As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people's lives every day. JOB TYPE Classification: Nonexempt Supervises Positions: No JOB SUMMARY The following is a summary of the major essential functions of the job. The team member may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time: Schedules and registrars patients for the outpatient clinic. Verifies eligibility for patients and ensures all pre-authorizations, referrals, and pre-certifications are obtained as necessary by working closely with the physician offices, Utilization Review and Business Office Departments. Perform other job-related duties as directed by the Supervisor. Communications: Communicates effectively with all levels of clinic staff and visitors. Greets and assists visitors to the department. Answers all incoming telephone calls and provides accurate information as needed. Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization. Teamwork: Works within a team to achieve patient and team goals. Shares and initiates regular and professional communication with co-workers. Facilitates and participates in regular staff meetings. Demonstrates a willingness to adjust activities to accommodate the needs of team members/internal customers. Resolves conflicts independently, as appropriate. Accepts responsibility for actions and acts positively upon feedback from others. The incumbent may be asked to perform additional duties as assigned. QUALIFICATIONS Education: High School Diploma or GED required. Experience: 1 year of clerical experience in medical office setting required. Other related experience may be considered in lieu of medical office experience. Refer to the Life Support Training Policy for additional details. Licensure: None Additional Skills/Requirements Required: Knowledge of basic medical terminology. Ability to communicate both verbally and in writing and possess a high degree of excellent customer service skills. Background of insurance knowledge is required for certain tasks assigned. Ability to comprehend insurance cards and benefit details. Ability to deal directly with the public in a professional and empathetic manner. Additional Skills/Requirements Preferred: Background/knowledge of government/state and patient assistance programs is preferred. Working knowledge of ICD-10 and CPT coding is preferred. Strong computer skills. Proficiency in Windows and Microsoft Office preferred. PHYSICAL DEMANDS Physical Demand Code: 6A, Customer Service Work Function/Activity: Sedentary to Light Physical Demand The job requires frequent sitting and standing, occasional walking, and bending/stooping. Frequent repetitive arm, hand, and finger movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper. OTHER May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes On call responsibilities as directed: No Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes