Orthopaedic Program Supervisor
Program coordinator job in Towson, MD
When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine.
Job Description
Work Schedule: Monday - Friday 8am-4:30pm
Oversees Nurse Navigator Team
The Orthopaedic Program Supervisor is responsible for developing and maintaining the UMSJMC Orthopaedic Center of Excellence Program. The Program Supervisor is responsible for the coordination and management of care for the Total Joint and Spine Replacement Program at University of Maryland St. Joseph Medical Center. This role also provides fiscal, staff and leadership accountabilities within the department.
Principal Responsibilities And Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Using EBP, works with medical and program directors on maximizing the patient care experience, expectations, and outcomes through standardization of clinical patient readiness/optimization of care pathways. Participates in the development of Orthopaedic Practice Standards including pre-op, post-op, and discharge orders/instructions.
Searches for innovation and change, assisting in continual advancement of the program as orthopedic models of care evolve.
Facilitates development and delivery of patient education materials and programs specific to Joint Replacement and spine surgery.
Participates in marketing for service lines and community outreach events.
Collects, manages, trends, and shares data. Reports outcomes to facilitate improved standards of care. Develops and maintains scorecards on key processes and outcomes for patients. Leads process improvement using PDSA and other tools to model a culture of continuous process improvement.
Establishes a Joint and Spine clinical pathway and monitors and reports variances to appropriate departments.
Develops relevant performance improvement indicators to improve outcomes.
Maintains statistical data on all patients admitted to the Total Joint Replacement Program.
Participates in the Joint Spine Steering Committee and provides program updates and statistical outcomes.
Leadership duties to include responsibility for own actions, holds self and others to high ethical and performance standards, and continually strives to improve levels of individual, team, and organizational performance. Conducts and coordinates departmental in-services and meetings and serves as the liaison for Orthopaedic Program with other departments. Assists with development of goals, policies, standards and plan of service for the department and coordinates activities relative to student affiliation programs as needed. Effectively leads through changes in the workplace as well as prepares and supports those affected by change. Provides regular and timely performance feedback; develops employees' skills, encourages growth and participates in the annual review process.
TEAMWORK & FISCAL ACCOUNTABILITY: Creates an environment that motivates superior performance and establishes collaborative relationships and networks to achieve objectives. Participates in the orientation and training of other healthcare team members and performs as a clinical instructor/preceptor when necessary. Supports a culture of excellence and contributes to providing quality, cost effective services and contributes ideas for cost reductions or improved efficiency without sacrificing quality.
Directly oversees Orthopaedic Nurse Navigators.
Serves as the Chair of our Orthopaedic Quality meetings.
Represents Orthopaedics on the patient education committee.
Member of the Infection Prevention Committee.
Serves as a representative at the system level for Orthopaedic system initiatives.
Monitors and validates the AJRR registry.
Partners with the manager or director to review quality metrics of the department.
Partners with the educator/clinical specialist to encourage certification.
Maintains a state of continuous readiness for regulatory visits.
Qualifications
Education and Experience
Bachelor's degree, Required. Master's preferred.
Orthopedic clinical nursing experience (4 years).
Certifications & Licensures
CPR certification, required.
State Registered Nurse license (RN), Required.
Orthopaedic nurse certification, required within one year of hire.
Knowledge, Skills & Abilities
Demonstrates proficient orthopedic skills necessary to provide care based on physical, motor/sensor, psychosocial, and safety appropriate to the age of the Total Joint and Spine Replacement patients.
Self-direction, motivation, initiative, and leadership ability
Strong Verbal Communications Skills
Strong Written Communications Skills
Excellent Interpersonal Skills
Excel - Expert Level
PowerPoint - Expert Level
MS Word - Expert level
Excellent Organizational Skills
Strong Customer Services Skills
Proven Analytical Skills
Professional preparation and delivery of educational presentations
Demonstrates excellent interpersonal and conflict management skills needed to create a collaborative team and maintain excellence in customer satisfaction.
Demonstrates the ability to organize, prioritize and perform multiple tasks.
Demonstrates critical thinking skills.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range:
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
MEP Coordinator
Program coordinator job in Washington, DC
Holder Construction, an Atlanta-based commercial construction company with operations throughout the United States, is seeking a highly motivated MEP Coordinator to join our Washington D.C team. Primary Responsibilities
Controls/power monitoring coordination including RFIs, submittals, graphics, testing, and checkout.
CX lead, including CX schedule ownership, issue tracking and closure, CX checklist readiness reviews, and overall CX communication with client, engineer, and CX provider.
Responsible for the specific mechanical and electrical construction needs of Aviation facilities (e.g., Airports) and other related construction projects.
This position will supervise all Mechanical, Electrical, and Special Systems Trade contractors and vendors involved in the project.
Coordinate all Mechanical, Electrical, and Special Systems schedules, budgets, reports, and documentation from pre-construction through close-out.
Requirements For This Position Include
5+ years. commercial construction experience with large sophisticated mechanical and electrical systems.
Position requires extensive experience managing the construction of aviation projects and complex electrical and mechanical infrastructure projects.
Candidate must have experience in developing project scopes and schedules, coordinating change orders and RFIs, managing and tracking project budgets, and cost control.
Strong experience managing professional relationships with owner's representatives, architects, engineers, and clients while supervising trade partners and vendors is a priority.
Service Support Coordinator
Program coordinator job in Baltimore, MD
Job Title: Service Support Coordinator
Department: Service - Account Management
Alliance Exterior Construction is a leading commercial roofing and building-envelope contractor serving customers across the DMV region. We specialize in delivering high-quality roofing installations, repairs, maintenance programs, and exterior construction services for commercial, industrial, and institutional facilities.
Our team prides itself on craftsmanship, reliability, and long-term customer partnerships. Whether we are executing large-scale commercial projects or supporting day-to-day service and emergency repair needs, Alliance is committed to safety, responsiveness, and exceptional work quality.
Job Summary:
The Service Support Coordinator supports the Service Management team with project tracking, reporting, document preparation, and workflow coordination for high-volume service customers. This role is essential in helping the service department run smoothly by ensuring accurate data and timely reporting.
This role is designed as an entry point into the commercial roofing industry and offers meaningful long-term growth. Team members gain hands-on experience with invoice management systems, reporting, customer communication, and service operations. High performers have opportunities to grow into Account Management or Operational Support roles as the service division continues to expand.
Work hours run from 5 AM to 2 PM. In-office 5 days a week, Mon-Fri.
Duties/Responsibilities:
Information Management
Enter service ticket information, labor hours, materials, purchase orders, and job-related details into the ERP system and CRM.
Maintain accurate customer records, job logs, and warranty documentation.
Upload photos, inspection reports, and field notes from technicians.
Reporting & Analytics
Generate periodic customer reports (e.g., job status, spend tracking, KPIs, aging).
Pull data for high-volume customers and prepare summary packages for Account Managers.
Assist in updating dashboards and performance tracking tools.
Customer & Internal Support
Support Account Managers in preparing quotes, proposals, and follow-up summaries.
Help ensure timely follow-up on open tickets, pending approvals, and outstanding documentation.
Workflow & Operational Support
Monitor shared inboxes for incoming customer requests; generate work orders or assign / route tasks as appropriate.
Maintain a clean, organized digital file structure for customer documents and reports.
Assist in preparing billing packets by gathering supporting documents.
Required Qualifications:
1-3 years of office administration, customer service, or coordinator experience.
Strong proficiency across Microsoft Word.
Ability to learn new software quickly.
High attention to detail and accuracy in data entry.
Ability to manage multiple tasks.
Preferred Qualifications:
Familiarity with Finance spend management systems (e.g., SAP Concur, Ramp).
Prior experience producing customer-facing reports.
Education and Experience:
High School Diploma / GED
Discrepancy Coordinator
Program coordinator job in Washington, DC
Responsibilities:
Assist in tracking differences between orders, deliveries, and invoices using established tools and procedures.
Help maintain accurate records of all materials delivered to the site, working closely with the production team.
Enter and verify cost information in the SAP system as directed.
Support the identification and reporting of discrepancies between invoices and order details (such as quantity or price).
Communicate regularly with operational staff, finance team members, and suppliers as required.
Assist in processing invoices, credit notes, and rebates after confirmation with the production team.
Work with the supply chain team to help resolve any differences due to supplier errors.
Support problem-solving activities with guidance from procurement, cost controllers, and supply chain staff.
Help ensure suppliers are paid on time by completing assigned tasks promptly.
Required Skills
Essential:
Rigorous and detail-oriented
Good organizational skills to meet key deadlines
Ability to maintain positive relationships with all stakeholders
Strong cross-functional communication skills
Good knowledge of Excel
Desirable:
Financial accounting background
Familiarity with SAP
Experience in construction projects
Program Officer, Strategies and Measures - 26018
Program coordinator job in Washington, DC
World Wildlife Fund (WWF)- US one of the world's leading conservation organization, seeks a Program Officer to support the Strategies and Measures team whose primary responsibility is to provide support to the GEF Agency Management Unit, GCF Accredited Entity, US Government Partnerships and other teams, where time permits, with strategic planning, monitoring, evaluation and learning, adaptive management, reporting and knowledge management in line with WWF Project and Programme Management Standards (Conservation Standards) and in adherence to GEF and GCF policies and guidelines.
Salary Range: $69,000 - $86,100
Please note: Applicants must be legally authorized to work in the U.S. This position is not eligible for employment visa sponsorship.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
* This position is HYBRID in our DC headquarters*
Responsibilities
* Leads or supports recruitment and oversight of third-party evaluations and assists with internal reviews of GEF-funded and GCF-funded projects;
* Supports and/or facilitates the development of strong situation analyses, theories of change, monitoring and results frameworks, and knowledge management plans for use in GEF, GCF or USAID concepts and proposals in adherence with WWF and GEF guidelines and policies;
* Reviews & analyzes GEF and GCF project technical and monitoring reports for knowledge management and adaptive management measures; compliance with GEF/GCF policies; verifies annual project ratings;
* Supports with annual submission of WWF GEF Annual Project Implementation Reports;
* Research evidence base for lessons and best practices to apply to GEF, GCF and USAID projects and disseminate lessons and generated knowledge across teams, as applicable;
* Coordinate with GEF AMU and GCF AE to update WWF TRACKS, guidance documents, templates and database/management systems, where applicable, to keep current with WWF Standards and GEF/GCF Guidelines and Policies;
* Helps support administrative tasks for the Strategies and Measures team, ensures e-filing and record keeping is updated and organized (e.g. Update Insight CPM, GEF Portal, M drive or SharePoint files);
* Build capacity of WWF-US and Network staff on WWF Project and Programme Management Standards via onboarding of programmatic staff; team or office support; and Conservation Coaches Community of Practice at WWF-US;
* Performs other duties as assigned.
Key Competencies:
* Interpersonal Communication and Collaboration - Effectively exchanges ideas, information, and feedback in a respectful and constructive manner, building trust and fostering positive working relationships across teams, departments, and diverse backgrounds to achieve shared goals.
* Dealing with Ambiguity - Remains adaptable and composed when priorities, circumstances, or requirements are unclear or shifting, making informed decisions and progressing work despite incomplete or changing information.
* Analytical Thinking - Identifies, interprets, and evaluates relevant data, patterns, and relationships to solve problems, inform decisions, and develop practical, evidence-based recommendations.
* Organized - Plans and prioritizes tasks, resources, and time effectively to meet deadlines, maintain quality, and ensure efficient workflow in a dynamic environment.
* Stakeholder Engagement - Builds, nurtures, and maintains productive relationships with internal and external stakeholders, actively listening to their needs, aligning expectations, and fostering collaboration to support organizational objectives.
Qualifications
* Bachelor's degree in conservation, environmental science, environmental management, international development, or a related discipline.
* (Related graduate degrees are an advantage and may substitute for up to four years of experience.)
* MUST HAVE 4-6 years' experience:
* Monitoring and evaluation experience;
* Project management;
* Grant development or management;
* Research and data analysis; and/or
* Facilitation, workshops, and/or supporting initiatives.
* Strong preference for Familiarity or experience with Conservation Standards or WWF Project and Programme Management Standards.
* Strong written and verbal communication skills are required, including:
* The ability to communicate complex issues both verbally and in written form and experience with facilitation and/or public speaking
* Familiarity with Microsoft office software (Word, Excel, PowerPoint, Sharepoint, Teams);
* Familiarity with Miradi software and online facilitation tools, such as Miro and Mural an advantage;
* Ability to operate with independence (as well as collaboratively), under pressure, to meet deadlines and commitments;
* Candidates who are multilingual (French or Spanish preferred);
* Background in community-based engagement is essential and experience in the conservation sector is an advantage.
* Committed to building and strengthening a culture of inclusion within and across teams.
* Identifies and aligns with WWF's core values:
* COURAGE - We demonstrate courage through our actions, we work for change where it's needed, and we inspire people and institutions to tackle the greatest threats to nature and the future of the planet, which is our home.
* INTEGRITY - We live the principles we call on others to meet. We act with integrity, accountability and transparency, and we rely on facts and science to guide us and to ensure that we learn and evolve.
* RESPECT - We honor the voices and knowledge of people and communities that we serve, and we work to secure their rights to a sustainable future.
* COLLABORATION - We deliver impact at the scale of the challenges we face through the power of collective action and innovation.
To Apply:
* Submit cover letter and resume through our Careers Page, Requisition #26018
* Due to the high volume of applications, we are not able to respond to inquiries via phone
World Wildlife Fund (WWF) promotes equal employment opportunities for all qualified individuals regardless of age, race, color, sex, religion, national origin, disability, or veteran status, or any other characteristic protected under applicable law.
Auto-ApplyBilingual Cultural Responsive Therapist - Youth First Care Program - Prince George's County, MD
Program coordinator job in Lanham, MD
The Youth First Care Program is a school-based program through Sheppard Pratt that embeds mental health therapists directly within Prince George's County Schools. By providing services on-site and free of charge, the program helps overcome common barriers to therapy, such as transportation and cost, making mental health support more accessible to students.
What to expect.
We are seeking a bilingual (English and Spanish) licensed counselor or social worker to provide culturally responsive, trauma-informed mental health support to youth and families within Prince George's County Schools. In this role, you will deliver culturally relevant interventions, collaborate with clinical teams, case managers, and community partners, and help address common barriers to treatment. You will also develop and implement interventions that promote holistic wellness from a client-centered, school-based, and community-focused perspective.
Specific Responsibilities:
Conduct assessments to tailor treatment plans and engage with clients, families, and support systems.
Facilitate wellness activities and educational outreach, focusing on stigma reduction and mental health awareness.
Address barriers to treatment engagement and contribute to the development of culturally relevant prevention materials.
Act as a liaison for obtaining culturally sensitive services and participate in case management and team planning.
Provide clinical assessments, therapy, crisis services, and maintain comprehensive documentation.
Deliver services in various settings, including offices, client homes, and other community environments.
What you'll get from us.
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
Free clinical supervision to those working towards licensure
Licensing and certification preparation assistance
Comprehensive medical, dental and vision benefits for benefit eligible positions
403b retirement match
Generous paid-time-off for benefit eligible positions
Complimentary Employee Assistance Program (EAP)
Grand rounds, CME opportunities, and on-site lectures
Cross-discipline collaboration
What we need from you.
Must be licensed in Maryland as a:
Licensed Certificated Social Worker - Clinical (LCSW-C)
Licensed Masters Social Worker (LMSW)
Licensed Graduate Professional Counselor (LGPC)
Licensed Clinical Professional Counselor (LCPC)
Requirement of fluency in both English and Spanish.
A driver's license with 3-points or less and access to an insured vehicle.
Experience working with at-risk adolescents and families is preferred.
The pay range for this position is $60,320 minimum to $87,838.40 maximum. Pay for this position is determined on a number of factors, including but not limited to, license and years and level of related experience.
Sheppard Pratt's mission-driven culture offers an environment where you can explore what motivates you both professionally and personally. Impact opportunities include hospitals, special education schools, residential programs, outpatient centers, and more. We offer continuing education, tuition reimbursement, and career development programs to facilitate your professional growth. Together, we can put your purpose to work.
#LI-EH1
Program Officer, Systems CER
Program coordinator job in Washington, DC
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About Us
The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.
Position Summary
Under the direction of the Associate Director, the Program Officer is responsible for strategic decision-making and high-level program planning, management and monitoring of a program portfolio and program activities (e.g., advisory panels, workgroup meetings) that advance PCORI's patient-centered research agenda. The primary responsibilities include providing scientific oversight for funded research awards, development of funding announcements, and evaluation and implementation of program activities to further the strategic direction of the program.
Duties and Responsibilities:
General Program Responsibilities:
Assists Associate Director, Program Director, and CER leadership in identifying and implementing strategic objectives for the Program.
Identifies and manages the development and implementation of program funding activities (e.g., funding opportunity announcements).
Collaborates with staff from other PCORI Patient Centered Research programs, as well as other PCORI staff in implementing program activities.
Works closely with a team of PCORI staff in managing research awards.
Portfolio Management:
Manages a portfolio of moderate to difficult complexity as determined by both number/volume of projects and size/value, typically including PLACER, broad pragmatic studies, and/or projects resulting from focused funding opportunities.
Identifies and manages the design and implementation of activities related to the development of program-specific PCORI funding announcements (e.g., leading topic theme workgroups and advisory panels meetings, working with external organizations including government organizations)
Develops, with assistance from PCORI staff and external organizations, program-specific PCORI funding announcements. Serves as lead Scientific point of contact for specific PFA-related questions, makes decisions regarding approval of proposed changes to announcements or proposals.
Leads town hall(s) during each funding cycle for potential and invited applicants
Actively engages in PCORI's processes for reviewing and awarding applications received through the PCORI funding announcement process.
Advises awardees on the execution of their contracts
Engages in active portfolio management by monitoring awardees' attainment of contract milestones and overall study progress, conducting site visits, and implementing learning networks or conferences to facilitate shared learning opportunities for relevant stakeholders.
Collaborates with contract management staff to assess status of projects.
Evaluates the program's portfolio to ensure balance and to identify need for modification of strategic funding directions and opportunities and leads the evaluation of the program's portfolio in specific areas.
Advises potential applicants regarding their applications and the application process.
Organizational Responsibilities and Contributions:
Represents PCORI publicly regarding program direction, program funding, and the application process and award results.
Participates in conferences, seminars, and other professional development activities to maintain and enhance expertise and professional status.
Leads, contributes to, and participates in internal groups and teams and cross-cutting initiatives. Carries out other responsibilities as assigned by PCORI management.
Keeps Program Director and team appraised of developments and occurrences in the field that are likely to affect program decision-making, strategies, and/or award decision-making.
Demonstrates leadership within the department and organization through a constructive approach to problem-solving, and a willingness to collaborate with others both within and external to CER.
Required Skills
Strong written and verbal communication skills
Ability to handle and manage multiple priorities effectively; must be adept at organizing time efficiently; high tolerance for ambiguity; ability to understand and work effectively with PCORI staff members
Able to synthesize material and focus quickly on the essence of an issue; to identify major opportunities in a specific area; to see the big picture
Strong oral presentation skills
Strong project and people management skills
Personally motivated to support PCORI's mission and goals; to work independently and in teams to think imaginatively about opportunities; to create and respond to innovative approaches to addressing an issue; to inspire others to work towards achieving team goals
Outstanding interpersonal and teamwork skills; collegial, energetic, able to develop productive relationships with colleagues, awardees, consultants, external funders, and others who contribute to program development and management
Sound judgment and maturity, exemplified by consistent professionalism in dealing with individuals at all levels, both internally and externally
Ability to make decisions, justify recommendations, and is responsive and clear with funding announcement applicants
Ability to travel, as required, including for site visits and representing PCORI at external meetings
Proficient in the use of technology
Ability to link organizational goals to individual department mission and activities
Ability to envision innovative solutions
Required Experience
Systems CER is seeking a Program Officer with demonstrated expertise in health systems research preferred, with experience in clinical trial design, execution, and research methods, and/or natural experimental designs and methods which may be reflected by prior success in publishing first-authored scientific papers in peer-reviewed journals.
Preference given to individuals with:
experience overseeing day-to-day operations of clinical trials in a scientific capacity.
CER expertise in a variety of topics related to healthcare delivery (e.g., digital health technologies, cancer care).
a strong foundation in advanced statistical methods, or in biostatistics with demonstrated application to comparative clinical effectiveness research.
analytical expertise in CER comparing multi-level and/or multi-component interventions.
Doctoral degree and five or more years (5+) of experience in a research discipline relevant to patient-centered outcomes research (e.g., clinical epidemiology, health services research, sociology, psychology, health policy, biostatistics, economics, bioinformatics, data science, education or health education) OR a Master's degree in relevant field (e.g., MPH, MPA, MPP; or MBA) and 7+ years of experience.
Proven track record and leadership in Healthcare Delivery research; and/or extensive experience or scientific leadership in specific area of knowledge; extensive experience plus proven leadership in a funding research agency/organization; and/or extensive experience and proven leadership in research program and staff management.
Compensation and Benefits
Salary Range:
Program Offer 1: $110K - $130K
Program Officer 2: $140K - $170K
The above range represents the salary range expected for the position; however, final offers are based on several factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions.
Subject to the terms and conditions of the applicable plans then in effect, eligible employees may participate in PCORI-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents.
Conflict of Interest
PCORI wants to ensure that prospective employees are aware of its conflict-of-interest policies so that employment deliberations take into consideration this aspect of PCORI employment. PCORI requires all PCORI employees to disclose upon commencement of their employment and on an annual basis all individual and close relatives financial, business, and personal association with the potential to bias or that have the appearance of biasing one's decisions relating to PCORI. All disclosures made by employees are made publicly available on PCORI's website. Disclosures must include all financial and business and personal associations with any health or healthcare-related organizations and include all associations with any other organizations that have the potential to bias or that have the appearance of biasing one's decisions relating to PCORI, including but not limited to vendors or other third parties with whom PCORI has a contract or that PCORI has funded. For more information please visit PCORI-Conflict-of-Interest-Policies-Outside-Employment-Policy.pdf
PCORI conducts reference and background checks on all applicants.
Auto-ApplyDivisional Program Officer #2025533
Program coordinator job in Towson, MD
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes', to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you're looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARYWorld Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:The Divisional Program Officer supports a portfolio of U.S.-based offices by providing technical program assistance, surfacing local innovations, and ensuring high-quality program delivery and implementation through standardized processes.ROLE & RESPONSIBILITIES:
Program Support & Technical Assistance
Conduct regular check-ins with assigned offices to assess program quality, identify challenges, and surface innovative practices.
Provide tailored technical assistance across core service areas, including case management, community engagement, housing, employment, and immigrant services.
Collaborate with Service Line Directors to follow up on monitoring reports, corrective action plans, and progress toward grant outcomes.
Strategic Coordination & Communication
Supports strong communication between US local offices and national service teams, supporting holistic program execution by leveraging national tools, training, and resources.
Share trends and insights from the US local offices to inform national strategy and contribute to program development.
Monitoring & Compliance
Support offices in preparing for home office and state-level program monitoring, including grants compliance and documentation.
Collaborate with national service line teams to ensure implementation and accountability of corrective action plans when needed.
Maintain and regularly update the Healthy Office Dashboard with relevant data and metrics in collaboration with the Impact Data Manager.
Reporting & Impact
Provide regular updates to the Divisional Director, including summaries from Service Line Directors on program health and performance.
Contribute to office data collection and proposal development.
Help gather stories of impact for use by Enterprise and local marketing teams.
Resource Development & Support
Assist local offices with grant research and identification of funding opportunities.
Serve as the point of contact for connecting U.S. offices with relevant home office assistance and information.
JOB REQUIREMENTS:
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Bachelor's degree.
Minimum 3 years of experience in human services, or nonprofit program management.
Proven ability to manage multiple priorities.
Excellent communication, facilitation, and problem-solving skills.
Proficiency in data tracking and reporting tools.
Willingness to travel up to 25% domestically.
PREFERRED QUALIFICATIONS:
Degree in social work, public administration, international relations, or a related field. Experience working with refugee resettlement programming.
Strong understanding of U.S. resettlement programs and federal guidelines (e.g., PRM, ORR).
Experience supporting geographically dispersed teams and
World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. ***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Auto-ApplyUndergraduate Academic Affairs Coordinator
Program coordinator job in Fairfax, VA
Department: Col of Engineering and Computing
Classification: Administrative Faculty
Job Category: Administrative or Professional Faculty
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Location: Fairfax, VA
Workplace Type: Hybrid Eligible
Salary: Salary commensurate with education and experience
Criminal Background Check: Yes
About the Department:
The College of Engineering and Computing (CEC) Office of Undergraduate Studies provides proactive CEC-wide leadership, supervision, guidance, and accountability for CEC undergraduate studies. The Office works as a bridge for undergraduate studies between CEC department-level responsibilities and university-level responsibilities with regard to academic policy, student recruitment and admissions, academic advising, oversight and conflict resolution, and program development and management.
About the Position:
Reporting to the Associate Dean for Undergraduate Programs, the Undergraduate Academic Affairs Coordinator uses independent judgment and decision making to provide administrative, managerial, and technical support across the breadth of CEC undergraduate academic affairs.
Responsibilities:
Manages Academic Affairs for CEC Undergraduates
Interprets, creates, and researches university and college rules, regulations, policies, and procedures as needed to appropriately deal with student situations;
Advises Chairs, Program Directors, Advisors, and students on academic policy issues;
Makes decisions on academic policy appeals submitted to the Office of Undergraduate Studies;
Obtains, manages and critically reviews student data as it related to exceptions to policies and academic progress;
Devises systems to track identified student populations for assessment, interventions, and accreditation Manages student academic terminations;
Advises CEC faculty on the academic policies relevant to development and implementation of multidisciplinary programs;
Participates/interacts with other academic unit peers and central administrative offices including, but not limited to, the Registrar and Student Accounts; and
Supervises office staff and students, as needed.
Retention
In collaboration with the Associate Dean, Director of Advising, and CEC Departments, implements and oversees retention strategies and processes to improve current student retention and graduation;
Designs, implements and manages meaningful data to proactively advise students and departments about their student populations, particularly focused on common barriers to students' academic progress;
Monitors and encourages students who receive an academic warning; and
Provide avenues of support. Actively cultivates community and positively contribute to an environment of undergraduate student support.
Catalog/Curriculum
Manages the catalog process for all undergraduate-level curriculum changes, departmental and main catalog pages, and faculty lists;
Assists departmental representatives with the curriculum submission process. Reviews and updates narrative portions of the Catalog; and
Summarizes changes for announcement at Undergraduate Council.
Other Duties
Supports recruiting, orientation, and advising efforts within the Office of Undergraduate Studies as needed;
Administrative:
Approves undergraduate academic forms;
Meets with students whose issues or problems cannot be resolved at the departmental or program level;
Provides students with guidance/referral, as appropriate. Provides program information and contributes to presentations at Orientation. Participates in the cultivation and dissemination of information via the Undergraduate Student Newsletter; and
Assists, as needed, with calendar management, facilities management, and budget.
Required Qualifications:
Master's degree or equivalent combination of education and experience;
Relevant experience (generally a minimum of five years) in a higher education student services setting with evidence of increasing responsibility;
Knowledge of federal student data privacy laws;
Knowledge of catalog processes, academic governance, and curricular changes;
Knowledge of strategies that support student progress and graduation;
Ability to communication clearly with students, staff, and administrators;
Ability to make sound, policy-aligned judgments;
Ability to organize and oversee projects and processes across departments;
Ability to use data systems and dashboards effectively to interpret complex data, identify actionable trends, and generate reports;
Ability to interpret and operationalize academic regulations;
Ability to manage multiple responsibilities, prioritize effectively, and develop internal procedures;
Ability to develop collaborative partnerships with faculty and staff;
Ability to supervise and mentor staff and student workers;
Ability to handle data and personal issues with discretion and to maintain integrity in all communications and decisions;
Skill in demonstrating flexibility when handling change or unexpected issues;
Excellent computer skills. Required proficiency in Microsoft Office Suite; and
Ability to learn new software.
Preferred Qualifications:
Master's degree in higher education administration or a closely related field;
Overall evidence of increasing responsibilities over their work history;
Outstanding judgment and personal integrity;
Ability to analyze and synthesize relevant policies and procedures and apply them accordingly;
Ability to prioritize workload and develop internal procedures. Must be able to collect and analyze data and generate reports;
Ability to independently interpret policies and procedures within delegated authority. Must demonstrate familiarity with FERPA and VA State Laws;
Excellent interpersonal, verbal, and written communication skills;
Excellent teamwork and supervisory skills; and
Excellent computer skills. Required proficiency in Microsoft Office Suite. Preferred experience with Banner, Microstrategy, CourseLeaf, and Salesforce. Aptitude to learn new software.
Instructions to Applicants:
For full consideration, applicants must apply for
Undergraduate Academic Affairs Coordinator
at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent, CV, and Transcript (Optional) for review.
Posting Open Date: November 18, 2025
For Full Consideration, Apply by: December 8, 2025
Open Until Filled: Yes
Mason Engineering: A Force for Innovation in the Heart of Northern Virginia's Technology Corridor!
About the College:
The College of Engineering and Computing (CEC) at George Mason University is a fast-growing force for innovation in research and education. Ranked nationally in the top 100 in both undergraduate and graduate education, the CEC will have more than 11,000 students in fall 2025. The college has 34 undergraduate, master's and doctoral degree programs, including several first-in-the-nation offerings. Of its 326 instructional faculty, 100 are tenured, 64 are tenure-track, 100 are term faculty, and 62 are research faculty. As part of a nationally ranked research university, CEC research teams expended $83.7 million in sponsored research awards in the past year and had projects with over $66.8 million in awards. The college stands out for its leading research in areas such as artificial intelligence, data analytics engineering, cybersecurity engineering, biomedical imaging and devices, healthcare, autonomous systems, 5G/Next G communications, systems architectures, computational biomedicine, advanced materials and manufacturing, sustainable infrastructure, and more. The college encourages and supports multidisciplinary research and provides ample opportunity for faculty to work with other disciplines.
About the University and the Region:
George Mason University is the largest and most diverse public research university in Virginia, with an enrollment of more than 40,000 students studying in over 200-degree programs. Mason is an innovative, entrepreneurial institution with national distinction in a range of academic fields. It was classified as an R1 research institution in 2016 by the Carnegie Classifications of Institutes of Higher Education. The university has campuses in Fairfax, Arlington, and Prince William County. Its proximity to Washington, D.C. provides unmatched geographical access to federal agencies and national laboratories. Northern Virginia is also home to one of the largest concentrations of high-tech firms in the nation, providing excellent opportunities for interaction with industry. The region is consistently rated as being among the best places to live in the country and has an outstanding local public school system.
About the Future:
In conjunction with Amazon's decision to establish a second headquarters in Northern Virginia, the Commonwealth of Virginia announced a multi-year plan to invest in the growth of degree programs in computing. As a result, Mason has committed to accelerating its plans to grow its capacity in computing and high-tech fields. Among the university's exciting initiatives are the launch of the Institute for Digital Innovation-a university think tank and incubator to serve the digital economy-and the expansion of Mason Square home to its Arlington facilities. In 2025, Fuse, a new 355,000 square foot building will open to students, faculty, and research teams. This net-zero facility will house the Institute for Digital Innovation, state-of-the-art classrooms, labs, and collaborative spaces. It will also include retail space, and leasing opportunities for local businesses. These initiatives reflect hundreds of millions of dollars in new investment by Mason that will rapidly elevate the university's already leading national position in computing and related areas.
Joint Test & Evaluation Program Officer (TS/SCI Eligible)
Program coordinator job in Washington, DC
Job DescriptionGroup and Job Profile Guidance: The Joint Test & Evaluation (JT&E) program considers emerging technologies and the increasingly complex and dynamic joint, multi-domain operational environment to develop non-material solutions intended to enhance the United States' operational effectiveness, suitability, and survivability in combat.
Primary Job Functions: As a member of the Joint Test & Evaluation Support Cell (JTSC) this individual will support the programmatic evaluation and analysis of Combatant Command Test Nominations and subsequent approved execution.
•Conduct quantitative and qualitative analysis to support Joint Test & Evaluation (JT&E) projects and enhance operational decision-making.•Apply statistical methods, modeling & simulation techniques, and operations research methodologies to assess joint military operations and improve mission effectiveness.•Develop and implement data-driven solutions to optimize military operations, force readiness, and strategic planning.•Utilize computer-based analytical tools to evaluate operational performance and identify areas for improvement.•Identify risks, limitations, and operational challenges in joint military environments and recommend analytical solutions.•Applying process modeling and analytical techniques to identify operational challenges and develop effective solutions.•Conducting problem decomposition, concept development, and data-driven analysis to support joint military operations.•Providing parametric and non-parametric statistics, data analysis techniques, computer analysis tools, basic modeling and simulation applications, and survey test and evaluation methods.
Qualifications and Experience:•Master's Degree in Operations Research, Mathematics, Statistics, Engineering, or a related technical field.•A Master's Degree in a non-technical field may be substituted with 10+ years of ORSA-related experience in military or government civilian experience.•Alternatively, a Bachelor's Degree in a technical field with an additional 5 years of ORSA-related experience (totaling 10 years) may also be considered.•Proficiency in statistics, data analysis techniques, computer analysis tools, basic modeling and simulation applications, and human factors analysis.•Experience developing test and evaluation plans. (preferred but not required)
#CJ
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Student Services Coordinator
Program coordinator job in Washington, DC
American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University
Department:
Student Services
Time Type:
Full time
Job Type:
Regular
FLSA Status:
Non-Exempt
Work Modality:
Hybrid 02 (On Campus 2 days/Week)
Union:
SEIU Local 500 - Provost & Enrollment Division
This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.
:
Summary:
The Student Services Coordinator is responsible for providing collaborative support of all activities related to AU Central's operations including administrative business functions and student service functions.
Duties include but are not limited to: monitoring and reconciling Staff Assistant purchasing card, day to day oversight of supplies and office equipment, records retention, coordinating logistics for events/meetings, providing notary services, verification and certification of enrollment, administrative support for first time non-degree registration, administrative support for student health insurance waiver and enrollment process, sorting and distributing mail, technology support for the office and other duties as assigned.
Essential Functions:
1.) Student Certification Support Services
* Research and provide certification and verification of enrollment and degree requests from current students and alums. Confirm details in Colleague and provide requested documentation for customer.
* Loan Deferment and background checks on behalf of current and former students.
* Respond to designated student inquires in the case management system.
2.) Special Project and Administration Support
* Manage application intake for the first-time non-degree process.
* Collaborate with academic units and AU Central's Assistant Director to ensure timely processing of applications.
* Assist with the administration for student health insurance waiver and appeal process.
* Assist in the coordination of the certification process for Veterans' Education Benefits.
3.) Budget and Daily Operations Management
* Process purchase orders/invoices/disbursement requests, travel expense reports, and other financial and procedural functions.
* Manage and reconcile Staff Assistant purchase card and account.
* Work regularly with Accounts Payable to ensure all invoices are submitted and paid.
* Monitor inventory and order supplies for AU Central, screening and distributing mail and maintain Student Services Coordinator policies and procedures documentation.
4.) Other Duties as Assigned
Competencies:
* Serving Customers.
* Prioritizing and Organizing.
* Supporting Coworkers.
* Acquiring and Analyzing Information.
Position Type/Expected Hours of Work:
* Full-time.
* 35 hours per week.
* This is a union-eligible position.
* Hybrid 02 work modality (on campus 2 days per week).
Salary Range:
* $25.00 - $27.47 per hour.
Required Education and Experience:
* High school diploma or equivalent.
* 1 - 3 years of relevant experience.
Preferred Education and Experience:
* Bachelor's degree.
* Experience working in a higher education institution.
* Experience with Colleague Student Information System.
Additional Eligibility Qualifications:
* Good customer service and problem-solving skills.
* Excellent communication skills.
* Must be a team player and have the ability to collaborate with staff members from numerous departments.
* Ability to work independently with minimal supervision.
* Intermediate knowledge of personal computer systems and other technology tools such as Microsoft Office applications.
* Exceptional attention to detail.
Other Duties:
* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.
Other Details
* Hiring offers for this position are contingent on successful completion of a background check.
* Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
* Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
* American University is an E-Verify employer.
Current American University Employees
American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University careers site, email ************************.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
Auto-ApplyRehabilitation Accreditation Coordinator
Program coordinator job in Baltimore, MD
About the Job MedStar Health is looking for a Rehabilitation Accreditation Coordinator to join our team at MedStar Good Samaritan Hospital! The ideal candidate will have experience working as a licensed Physical, Occupational or Speech Therapist and be able to interpret charts. They should have knowledge of accreditation, safety, and regulatory requirements, and the ability to utilize technical and support operations.
As a Quality Accreditation Specialist, you will manage quality assessment and improvement activities, regulatory compliance, staff education and competency for assigned clinical area. You will collaborate with physicians, nurses, and other members of the health care team to review, collect, analyze, and use data that reflects the performance of the organization and its services. You will provide direction, support and education in performance assessment, maintenance, and improvement.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
* Contributes to the effective management of the department. Establishes and meets annual goals developed to help the department achieve its vision and mission. Attends and actively participates in appropriate and/or assigned department and/or hospitals committees as evidence by meeting minutes. Interacts effectively with leaders, subordinates, and peers to accomplish the goals of the department. Maintains quality assurance policies and procedures in compliance with all regulatory agencies. Assures that the department plan aligns with the hospital plan. Maintains and monitors operating statistics. Manages quality assurance activities. Coordinates development, education and monitoring of quality assurance protocols related to department procedures. Coordinates Q.A. audits and reports for department, hospital, and corporate Q.A. committees. Continuously instructs and educates department staff on the necessity of properly completing incident reports on a timely basis.
* Directs the department's quality assurance activities. Audits/monitors all systems which impact the quality of department outcomes or service. Develops new processes to improve system performance within allotted resources. Assists in training and implementing performance improvement initiatives. Coordinates an effective communication system for system improvement notices or reminders. Collects and provides statistical data for hospital related projects. Conducts and documents medical record reviews. Assists in performance assessments and improvement activities on a departmental and/or hospital-wide basis. Collects data and provides reports to medical staff departments according to established timeframes.
* Collects, aggregates, displays, and conducts first level analysis of data obtained from monitoring and assessing the quality of patient care. Educates the medical staff and other health care providers on proper documentation of rendered services. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. Assists in performance assessments and improvement activities on a departmental and/or hospital-wide basis.
* Evaluates progress on effectiveness of performance assessment, maintenance, and improvement. Facilitates and supports performance improvement teams to improve processes and outcomes. Gathers and analyzes data. Makes recommendations in collaboration with other health care professionals. Integrates the patient care delivery system including medical, nursing and support services.
* Interacts with medical support staff and/or hospital quality review committees to facilitate the recognition, research, isolation, and resolution of potential problems for assigned case load. Participates in meetings and on committees and represents the department and hospital in community outreach efforts as required. Provides staff support to medical staff departmental meetings as assigned. Participates in meetings and on committees and represents the department and business unit in community outreach efforts.
Qualifications:
* Bachelor's degree and/or licensing in a Rehabilitation specialty such as Physical, Speech or Occupational Therapy; knowledge of program development, program evaluation, and accreditation procedures.
* 3 years administrative or supervisory experience in a rehabilitation or healthcare setting.
* Clinical license and/or registration as required by discipline.
* Master's degree preferred.
This position has a hiring range of
USD $74,214.00 - USD $134,596.00 /Yr.
Rehabilitation Accreditation Coordinator
Program coordinator job in Baltimore, MD
About the Job MedStar Health is looking for a Rehabilitation Accreditation Coordinator to join our team at MedStar Good Samaritan Hospital! The ideal candidate will have experience working as a licensed Physical, Occupational or Speech Therapist and be able to interpret charts. They should have knowledge of accreditation, safety, and regulatory requirements, and the ability to utilize technical and support operations.
As a Quality Accreditation Specialist, you will manage quality assessment and improvement activities, regulatory compliance, staff education and competency for assigned clinical area. You will collaborate with physicians, nurses, and other members of the health care team to review, collect, analyze, and use data that reflects the performance of the organization and its services. You will provide direction, support and education in performance assessment, maintenance, and improvement.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
* Contributes to the effective management of the department. Establishes and meets annual goals developed to help the department achieve its vision and mission. Attends and actively participates in appropriate and/or assigned department and/or hospitals committees as evidence by meeting minutes. Interacts effectively with leaders, subordinates, and peers to accomplish the goals of the department. Maintains quality assurance policies and procedures in compliance with all regulatory agencies. Assures that the department plan aligns with the hospital plan. Maintains and monitors operating statistics. Manages quality assurance activities. Coordinates development, education and monitoring of quality assurance protocols related to department procedures. Coordinates Q.A. audits and reports for department, hospital, and corporate Q.A. committees. Continuously instructs and educates department staff on the necessity of properly completing incident reports on a timely basis.
* Directs the department's quality assurance activities. Audits/monitors all systems which impact the quality of department outcomes or service. Develops new processes to improve system performance within allotted resources. Assists in training and implementing performance improvement initiatives. Coordinates an effective communication system for system improvement notices or reminders. Collects and provides statistical data for hospital related projects. Conducts and documents medical record reviews. Assists in performance assessments and improvement activities on a departmental and/or hospital-wide basis. Collects data and provides reports to medical staff departments according to established timeframes.
* Collects, aggregates, displays, and conducts first level analysis of data obtained from monitoring and assessing the quality of patient care. Educates the medical staff and other health care providers on proper documentation of rendered services. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. Assists in performance assessments and improvement activities on a departmental and/or hospital-wide basis.
* Evaluates progress on effectiveness of performance assessment, maintenance, and improvement. Facilitates and supports performance improvement teams to improve processes and outcomes. Gathers and analyzes data. Makes recommendations in collaboration with other health care professionals. Integrates the patient care delivery system including medical, nursing and support services.
* Interacts with medical support staff and/or hospital quality review committees to facilitate the recognition, research, isolation, and resolution of potential problems for assigned case load. Participates in meetings and on committees and represents the department and hospital in community outreach efforts as required. Provides staff support to medical staff departmental meetings as assigned. Participates in meetings and on committees and represents the department and business unit in community outreach efforts.
Qualifications:
* Bachelor's degree and/or licensing in a Rehabilitation specialty such as Physical, Speech or Occupational Therapy; knowledge of program development, program evaluation, and accreditation procedures.
* 3 years administrative or supervisory experience in a rehabilitation or healthcare setting.
* Clinical license and/or registration as required by discipline.
* Master's degree preferred.
This position has a hiring range of
USD $74,214.00 - USD $134,596.00 /Yr.
MedStar Health is looking for a Rehabilitation Accreditation Coordinator to join our team at MedStar Good Samaritan Hospital! The ideal candidate will have experience working as a licensed Physical, Occupational or Speech Therapist and be able to interpret charts. They should have knowledge of accreditation, safety, and regulatory requirements, and the ability to utilize technical and support operations.
As a Quality Accreditation Specialist, you will manage quality assessment and improvement activities, regulatory compliance, staff education and competency for assigned clinical area. You will collaborate with physicians, nurses, and other members of the health care team to review, collect, analyze, and use data that reflects the performance of the organization and its services. You will provide direction, support and education in performance assessment, maintenance, and improvement.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
* Contributes to the effective management of the department. Establishes and meets annual goals developed to help the department achieve its vision and mission. Attends and actively participates in appropriate and/or assigned department and/or hospitals committees as evidence by meeting minutes. Interacts effectively with leaders, subordinates, and peers to accomplish the goals of the department. Maintains quality assurance policies and procedures in compliance with all regulatory agencies. Assures that the department plan aligns with the hospital plan. Maintains and monitors operating statistics. Manages quality assurance activities. Coordinates development, education and monitoring of quality assurance protocols related to department procedures. Coordinates Q.A. audits and reports for department, hospital, and corporate Q.A. committees. Continuously instructs and educates department staff on the necessity of properly completing incident reports on a timely basis.
* Directs the department's quality assurance activities. Audits/monitors all systems which impact the quality of department outcomes or service. Develops new processes to improve system performance within allotted resources. Assists in training and implementing performance improvement initiatives. Coordinates an effective communication system for system improvement notices or reminders. Collects and provides statistical data for hospital related projects. Conducts and documents medical record reviews. Assists in performance assessments and improvement activities on a departmental and/or hospital-wide basis. Collects data and provides reports to medical staff departments according to established timeframes.
* Collects, aggregates, displays, and conducts first level analysis of data obtained from monitoring and assessing the quality of patient care. Educates the medical staff and other health care providers on proper documentation of rendered services. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. Assists in performance assessments and improvement activities on a departmental and/or hospital-wide basis.
* Evaluates progress on effectiveness of performance assessment, maintenance, and improvement. Facilitates and supports performance improvement teams to improve processes and outcomes. Gathers and analyzes data. Makes recommendations in collaboration with other health care professionals. Integrates the patient care delivery system including medical, nursing and support services.
* Interacts with medical support staff and/or hospital quality review committees to facilitate the recognition, research, isolation, and resolution of potential problems for assigned case load. Participates in meetings and on committees and represents the department and hospital in community outreach efforts as required. Provides staff support to medical staff departmental meetings as assigned. Participates in meetings and on committees and represents the department and business unit in community outreach efforts.
Qualifications:
* Bachelor's degree and/or licensing in a Rehabilitation specialty such as Physical, Speech or Occupational Therapy; knowledge of program development, program evaluation, and accreditation procedures.
* 3 years administrative or supervisory experience in a rehabilitation or healthcare setting.
* Clinical license and/or registration as required by discipline.
* Master's degree preferred.
Program Officer for Data and Reporting
Program coordinator job in Baltimore, MD
If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the Senior Program Officer, the Program Officer for Data and Reporting will coordinate and support database management, data integrity, compliance monitoring, and program outcomes reporting for the Resettlement and Integration Services (RIS) division. This position will support programs funded by the Office of Refugee Resettlement (ORR), with data-informed decision-making by working with colleagues and partners to ensure ongoing program improvements are made.
Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.
Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:
* medical, dental, vision available the first day of employment
* generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays
* 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave
* company 403(b) contribution of 3%, an additional 7% match which vests immediately
At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.
Responsibilities/Duties
* Manage and provide support to the refugee resettlement IRIS database and extended Reach database usage, development, and data collection efforts.
* Provide support for other programmatic databases and systems used including Global Refuge's extranet and intranet, and Salesforce, as needed.
* Point of contact for intra-agency collaboration with the Global Refuge IT Department related to RIS program systems and databases.
* Work closely with team members to compile data reports and analyze sets of data as requested.
* Provide ongoing training and technical assistance to the Global Refuge network on the utilization of RIS systems, databases, and affiliate reporting issues.
* Coordinate monthly Global Refuge program meetings to assess data for trends in client outcomes and to facilitate data-informed decision making.
* Gather overall understanding and assessment of the resettlement environment as well as identify trends, areas of strength, best practices, and challenges as Global Refuge improves strategies of integration.
* Work collaboratively with Resettlement and Integration teams, departments within Global Refuge, and Technical Assistance partners to learn and share resources and best practices.
* Execute other duties as assigned by supervisor.
Qualifications
* Undergraduate degree in social work, social sciences, non-profit management or related field.
* Undergraduate degree and/or two to three (2-3) years of experience in non-profits, immigration and/or social services programs, required.
* Experience with data maintenance, database management, and visualizing data, as well as expert knowledge of Microsoft Excel and other Microsoft Office applications, required.
* Experience with quantitative and qualitative data collection and analysis
* Personal interest in facilitating the smart use of data to identify program trends and solutions to improve both technical assistance to affiliates, and client outcomes for refugees and migrants.
* Experience working with refugees, immigrants or limited English speakers desired.
* Experience in interpreting contract compliance, developing and delivering training, and providing technical assistance to service providers and staff desired.
* Ability to write and edit reports and clearly interpret technical requirements.
* Ability to establish effective relationships with colleagues and partners, local and national.
* Outstanding organizational skills and ability to manage multiple projects simultaneously with attention to details.
* Experience with Zoho Reports, SQL or similar business intelligence tools preferred but not required.
* Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners.
* Experience with and commitment to working in a diverse workforce.
* Ability and willingness to travel 10% of time.
Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.
We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.
Sales & Education Advisor- Washington D.C. (Freelance)
Program coordinator job in Washington, DC
We are seeking an experienced beauty advisor that is passionate about the clean color category and safe, performance driven ingredients. They will be an example and advocate of the ILIA lifestyle and a champion of our in-store presence and client experience. Strong communication skills are critical for this candidate as it will enable them to educate the store teams on our unique point of difference.
This role is open to candidates located in the Washington D.C. metropolitan area and reports into the Sales, Artistry & Education Account Executive, Mid Atlantic.
ILIA Sales and Education Advisor's responsibilities include:
Sales
Drive and exceed sales goals as determined by ILIA through store visits for support, events and relationship building.
Coordinate store visit schedule with manager and strategize plans to achieve sales goals and execute corporate initiatives.
Create monthly calendar to support focus doors and to achieve sales goals.
Superior selling skills with proven ability to set and achieve sales goals
Effective and engaging training skills that deliver consistent sales results
Proven ability to build relationships, drive sales and provide outstanding customer service
Partner with store and brand field leadership team, to ensure new store openings are executed
Training, Events & Education
Educate store teams on hero products to increase the BAs ability to recommend products to clients and drives retail sale
Develop brand advocates in stores by training them on key selling and service behaviors that drive sales, building relationships with clients and grow loyalty.
Track and monitor event sales impact.
Initiate innovative ways to impact sales and drive retail results.
Train all retail associates, inter-sell associates and freelancers on all brand products and the appropriate selling skills needed to achieve sales goals.
Calendar Execution
Activate store visit calendar, and recap store successes, opportunities, and action plan post-visit in T-Sheets
Provide detailed weekly recap of business opportunities, callouts, and celebrations.
Communication
Communicate with manager regularly via status call. Prepare updates as directed.
Communicate with store Leadership in collaboration with manager regarding brand opportunities.
Communicate stock concerns to manager and retailer partners as needed to support business.
Job requirements
Must have reliable form of transportation
2+ years of beauty industry experience as a professional make-up artist or brand ambassador
Currently live in the territory listed in job posting
Ability to work a flexible schedule, including weekends, evenings, and holidays
Exceptional time management and communication skills
Ability to work on your feet for 6-8 hours
Ability to lift at least 30 lbs
What can help you really stand out:
1+ years Sephora training and selling experience with established relationships
Passion in the Clean Beauty Category
What we would like to offer...
Base rate: $26-27/hour*
ILIA Products
*This is the anticipated hourly rate for this position. The hourly rate offered will carefully consider a few factors including your skills, qualifications, experience, and location.
About ILIA
ILIA makes clean skin-centric beauty. We see skincare and makeup as one and believe that skin should look like skin. With transparency as our guide and color as our vehicle, we challenge the conventions of clean beauty to create something radically new, through safe, groundbreaking formulas that protect + revive the skin. Headquartered in Laguna Beach, California, ILIA brings together a strong group of innovative thinkers, rule-breakers and creative problem solvers. We pave the way forward as the leading clean makeup brand in what is being called the Clean Beauty Revolution. Fast paced growth provides constant learning, collaborative teamwork, and the desire to be the best at what you do. We celebrate taking risks and doing what hasn't been done before.
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Academic Coordinator - Community Schools
Program coordinator job in Baltimore, MD
How this role contributes to the Y's mission: As a Y Academic Coordinator for school partnerships, you will lead a team of teachers who teach school age children through research-based curriculum that result in academic achievement and a love of learning. You will prepare and submit lesson plans that meet the individual needs of the youth and the overall goals of Y programs for students in grades K-12 located in schools in low income communities served by the Y in Central Maryland. As Y Academic Coordinator, you'll contribute to the Y and to our overall community by supporting and nurturing youth adversely impacted by the achievement gap.
This work is right for you if you have:
An interest in the well-being of school age youth, enthusiasm, patience, good humor, good judgment and a good spirit
Prior experience leading a classroom and creating and implementing lesson plans and guiding teachers
The ability to clearly communicate and effectively listen to children, parents/guardians, members, school administration and other Y associates
A current teacher certification
Student Services Coordinator - Cardinal Hickey Academy - Owings Maryland
Program coordinator job in Owings, MD
Job Description
Cardinal Hickey Academy in Owings Maryland is hiring a part-time Student Services Coordinator. This important role will report to the Principal for 16 hours per week. is $20.00 to $25.00 per hour
Please forward your resume to: *********************************
Responsibilities include, but are not limited to:
Planning
Create lesson plans that align with the Archdiocese of Washington Academic and Religious Standards.
Utilize Standardize Test scores and other forms of assessment to adjust lesson plans and inform instruction.
Plan lessons that are learner based.
Plan lessons that address the various needs of all students.
Instruction
Deliver a balanced program of instruction that incorporates direct instruction, guide instruction, individual/ group practice, questioning, demonstration and discovery.
Plan individual and group instruction that includes lectures, discussion and hands-on activities.
Administer assessments (both formal and informal) to determine if instructional objectives are being met.
Use assessment data to differentiate instruction to assure that the diverse needs of all students are met.
Assigns class and homework that support the lesson's objective and re-enforces the learning process.
Classroom Management
Establish classroom procedures that optimize instructional time.
Create and enforce rules that are clear and foster an atmosphere in which all can thrive.
Maintain a positive learning environment based on mutual respect and cooperation.
Set high expectations for achievement.
Assure that Catholic values are the basis of all interactions between students and teacher.
Communication
Maintain a grade book that reflects students' progress on a variety of formative and summative assessments.
Monitor students' grades and communicate status to parents and administration.
Inform students and parents of assignments/projects and provide detailed written instructions, rubrics and due dates.
Routinely post up to date information (homework, projects and grades) to the school's grade book portal.
Use email, notes home and phone calls to inform parents if a student is not making adequate academic or behavior progress.
Hold conferences with parents if students need academic or behavior intervention
Produce quarterly progress reports and report cards.
Catholic Identity
Actively foster and support Catholic beliefs, traditions and practices.
Reflect the Catholic Church's teaching on social justice and witness service to others. (Policies for Catholic Schools - Third Revision - 2018)
Assist in the planning of liturgical ceremonies such as mass, penance services, prayer services, etc.
Lead and encourage prayer in the classroom.
Plan and teach religion classes (if applicable) that align with the ADW Religion Standards.
Attend Catholic liturgical ceremonies (as required).
Non-Instructional Duties
Perform duties such as carpool, recess, lunch and classroom teacher substitution (as required).
Sponsor clubs and other school activities (as required).
Attend Home and School meetings and other after hour's school events (as required).
Participate in all required faculty and professional development meetings.
Must obtain Maryland, Virginia, or District of Columbia certification within three years of the date of hire. (Policies for Catholic Schools - Third Edition - 2018)
Must obtain required religious certification. (as required)
Qualifications:
Bachelor's degree
Current teacher certification in Maryland, Virginia, or Washington, DC (candidates have 3 years from hire to earn their certification)
Knowledge of child development and supervision
Experience teaching in an elementary school setting (preferred)
must be able to do Lunch Bunches and prepare lesson plans for Classroom visits on several topics. e.g.. bullying
While a conscientious effort has been made to include all duties and expectations of the Archdiocese of Washington elementary school teacher, the above is not all inclusive and the position's duties may be expanded or modified at the discretion of the principal.
Easy ApplyFacility Admissions Coordinator
Program coordinator job in Baltimore, MD
THE MEDICAL HEART OF MARYLAND Treating over 330,000 patients every year, the University of Maryland Medical Center is at the vital core of Maryland's health care system and community. We're known for our prestigious expertise in innovative research and education, along with the talented staff and advanced centers that make it all possible. The R Adams Cowley Shock Trauma Center, the world's first center dedicated to trauma, treats more than 7,500 critically injured patients a year with an incredible 97 percent survival rate. We also have one of the nation's largest kidney and pancreas transplant programs at The Joseph and Corinne Schwartz Division of Transplantation, home to Maryland's first steroid-free protocol and pancreas/kidney transplant. From our National Cancer Institute-designated UM Marlene and Stewart Greenebaum Cancer Center to The University of Maryland's Children's Hospital, one of the largest pediatric centers in the state, we are dedicated to saving and transforming lives.
Job Description
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Serves as the first point of contact for patients and visitors who enter the facilities and is responsible for all aspects of customer service for Patient Access/Patient Administrative Services areas in a manner that ensures a customer focused, quality conscious work climate recognizing that patients visits are filled with anxiety and unknowns.
Primary functions include focusing on interpersonal skills, data collection, the ability to assess situations, and to assist the team in developing solutions to achieve excellence in customer service while ensuring the financial viability of the hospital.
Collects and verifies patient and insurance demographics, verifies insurance benefits and coverage by reviewing benefits collection in Epic, provides cost estimates, securing pre-certifications and/or pre-notifications for patient services, collection of co-pay and deposits prior to services and providing financial assistance to patient.
Provides wayfinding to all clinics which Patient Administrative Services provides registration assistance. Staff must be aware of clinic locations in order to safely and efficiently navigate patients to their appointments.
Maintains regulatory and functional knowledge of all registration information required, which ensures timely and accurate reporting/billing; also obtains all required signatures, and performs clerical duties as necessary.
Educates patients regarding adequate insurance coverage. Understands applicable hospital and physician billing requirements and communicates the proper procedures and requirements to patients.
Communicates coverage issues to the service areas; works with patients and staff to resolve.
Ensures accuracy and completion of paperwork, prior to filing admissions. Contacts physician/clinical staff to assist with incomplete patient registration paperwork. Distributes admission documents if required.
Maintains department scheduling templates for applicable providers in outpatient department locations. Ensuring appropriate scheduling utilization.
Maintains consistent contact with the Care Management team and Social Work departments to ensure required information has been obtained for reimbursement, and that pre-admission and pre-certification requirements are followed.
Assists supervisor with training of new Admitting staff by demonstrating department operating processes and procedures.
Qualifications
Completion of a high school level education with attainment of a high school diploma or a State High School Equivalency Certificate (GED) is required.
Certification and memberships to local organizations such as AAHAM, NAHAM, etc. preferred.
1 year of work experience in a clerical, customer service or receptionist position, preferably in a healthcare setting is required. 2 years' work experience preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $17-$24.76
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
PC Program Officer, Group Services Specialty - 2025450
Program coordinator job in Towson, MD
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes', to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you're looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARYWorld Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:World Relief seeks an individual experienced in Mental Health and Psychosocial Support (MHPSS) group programming for especially vulnerable refugees who is passionate about expanding best practices across the network. The PC Program Officer for Group Services Specialty will serve as a subject matter expert, monitoring offices for compliance within the PC program and supporting training efforts to equip field staff to deliver effective, compassionate services to vulnerable clients in support group and classroom environments. A successful candidate will be collaborative, detail-oriented, and deeply motivated by service. They will combine technical expertise in MHPSS group facilitation with strong communication and organizational skills to ensure high-quality programming across World Relief's U.S. network.ROLE & RESPONSIBILITIES:
Program Officer Specialty Area Responsibilities
Serve as the program expert in using PC funding to support groups and gaps workshop modalities, ensuring compliance with grant requirements in assessment, service provision, progress tracking, and reporting.
Develop guidance resources for the PC Group Services Track and general grant implementation.
Collaborate with the Director of Mental Health and Psychosocial Support and the PC Program Manager to identify and train on best practices for PC groups and extended cultural orientation workshops.
Maintain a thorough understanding of curricula and formats promoted through MHPSS service line (e.g., First Aid Arts, Amal, Hope Groups).
Organize and facilitate the Groups Community of Practice.
Support a Portfolio of Field Offices
Ensure overall program compliance for an assigned portfolio of field and subrecipient offices through monitoring, consultation, and technical assistance.
Build familiarity and rapport with local staff to strengthen collaboration.
Provide onboarding support for new managers and PC-funded staff.
Conduct annual PC Site Profile reviews for all PC-funded staff.
Host quarterly check-ins with managers to promote accountability, self-audit completion, and awareness of home office guidance.
Maintain home office administrative records for assigned portfolio offices.
Conduct PC monitoring visits to field offices and follow-up desk audits.
Collaborate with fellow Program Officers to meet network-wide programmatic needs.
Overall PC Grant and MHPSS Service Line Responsibilities
Collaborate with Education Service Line staff to ensure English language learning and adult education principles are integrated into MHPSS group programming.
Participate in additional Communities of Practice and cross-departmental meetings within the refugee resettlement community to stay informed of holistic support approaches.
Contribute to case file form creation and revision.
Coordinate with the MHPSS Training Officer to promote case management tools and resources.
Contribute to semiannual reporting.
Participate in up to 10% travel for site visits and training facilitation.
Any other duties as assigned.
JOB REQUIREMENTS:
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
At least 1 year of experience in refugee resettlement work, with familiarity in refugee resettlement terminology and concepts
Experience in a grant-compliance context
At least 2 years' experience as a case manager and/or groups facilitator
Bachelor's degree in a human services field
Proficiency in Microsoft applications (Teams, Excel, Word) and Asana
PREFERRED QUALIFICATIONS:
Experience working for World Relief and familiarity with its systems
Experience with the Preferred Communities (PC) program at the field level
Experience leading group or classroom settings with newly arrived populations
Master's degree in social work
World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. ***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Auto-ApplyGraduate Academic Affairs Coordinator
Program coordinator job in Fairfax, VA
Department: Academic Affairs, Graduate Division
Classification: Education Support Spec 2
Job Category: Classified Staff
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Workplace Type: Hybrid Eligible
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: Salary commensurate with education and experience
Criminal Background Check: Yes
About the Department:
Part of the Office of the Provost, under the Academic Affairs Division, the Graduate Division elevates Mason graduate education by augmenting the work of the academic units, by increasing the impact of graduate students and programs, by fostering a collaborative culture of academic excellence, and by contributing to the research productivity and the workforce development appropriate to an R1 institution.
About the Position:
This position reports to the Senior Director of Graduate Academic Affairs and Initiatives and provides assistance to the Graduate Division and the Division's key constituent groups with graduate academic policies and procedures, and graduate program curriculum development, implementation, and assessment.
Responsibilities:
Graduate Council Support
Processes Graduate Council agenda submissions for new and revised graduate course and program proposals;
Facilitates all needed communication related to Graduate Council;
Drafts and finalize minutes for monthly Graduate Council meetings;
Responsible for all meeting-related operations including: distributing agendas and survey information; ensuring needed materials are timely obtained for agenda; and conducting meetings in accordance with bylaws;
Communicates with supervisor on status of whether quorum is reached for survey before meeting;
Informs necessary academic affairs staff when survey item discussion is needed ahead of meeting;
Maintains accurate voting and non-voting membership lists and records;
Responsible for ensuring new academic year appointments and renewals are completed and communicated in a timely manner;
Ensures accurate online records are maintained and in-person events are effectively carried out in partnership with Graduate Division operations staff;
Serves as initial point of contact for stakeholders;
Moves student actions and other items as appropriate through required workflows for approval;
Assists with policy revisions for the yearly Catalog entry as needed;
Assists with Graduate Council presentations and follow-up as needed; and
Assists Graduate Academic Affairs staff with development of Graduate Council onboarding, informational materials and executive summaries as needed.
Graduate Policy and Procedures and related Exception and Appeals
Carries out initial review and processes of academic action requests as directed;
Contributes to the enhancements of graduate student academic and admission policies;
Helps create efficient procedures and processes in compliance with new and enhanced policies;
Assists in ensuring units' compliance with existing graduate university, academic, and admission policies;
Updates and maintain the relevant university catalog sections; and
Monitors and carry out all aspects of communications related to exception to policy requests as directed by academic affairs staff.
Communication and Outreach
Helps with the development and implementation of relevant policies and procedures and the management of initial communication with all academic affairs inquiries;
Facilitates communications as needed with graduate academic affairs staff to respond to inquiries;
Responsible for ensuring timely responses to email and phone inquiries; and
Maintains and updates Calendar for academic affairs events and meetings.
Technology Support and Enhancements
Helps maintain and enhance graduate academic electronic workflows and other processes leveraging university systems and technology; and
Helps enhance Academic Affairs webpage information and presence.
Required Qualifications:
Bachelor's degree or equivalent combination of education and experience;
Some experience (generally 0-3 years) in higher education or related field;
Demonstrated comfort in a fast-paced office, professional environment, and strong stakeholder service experience;
Knowledge of and familiarity with intake or customer service support procedures;
Interpersonal skills to communicate with and provide assistance to a wide variety of stakeholders;
Administrative skills including records maintenance and records management;
Administrative skills including calendaring and email;
Skill in time management and attention to detail;
Ability to write concisely and clearly;
Ability to proactively plan out and anticipate needs;
Ability to work effectively as part of a team as well as independently; and
Ability to organize work, multi-task, meet deadlines, and work in a professional setting.
Preferred Qualifications:
Experience working with sensitive or confidential matters;
Some work experience (Generally at least one year) in a higher education institution;
Knowledge of technology that can be leveraged to further academic affairs priorities;
Knowledge of graduate student policies with the ability to facilitate the administration of related processes;
Ability to plan and manage events; and
Banner and other SIS tools.
Instructions to Applicants:
For full consideration, applicants must apply for
Graduate Academic Affairs Coordinator
at ********************** Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume for review.
Posting Open Date: November 3, 2025
For Full Consideration, Apply by: November 17, 2025
Open Until Filled: Yes