Receptionist/accounts receivable vs receptionist/customer service

The differences between receptionist/accounts receivables and receptionist/customer services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a receptionist/accounts receivable, becoming a receptionist/customer service takes usually requires 6-12 months. Additionally, a receptionist/accounts receivable has an average salary of $34,003, which is higher than the $30,604 average annual salary of a receptionist/customer service.

The top three skills for a receptionist/accounts receivable include data entry, customer service and purchase orders. The most important skills for a receptionist/customer service are customer service, phone calls, and data entry.

Receptionist/accounts receivable vs receptionist/customer service overview

	Receptionist/Accounts Receivable	Receptionist/Customer Service
Yearly salary	$34,003	$30,604
Hourly rate	$16.35	$14.71
Growth rate	-5%	-4%
Number of jobs	40,081	216,587
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	High School Diploma, 35%
Average age	51	40
Years of experience	6	12

Receptionist/accounts receivable vs receptionist/customer service salary

Receptionist/accounts receivables and receptionist/customer services have different pay scales, as shown below.

	Receptionist/Accounts Receivable	Receptionist/Customer Service
Average salary	$34,003	$30,604
Salary range	Between $27,000 And $41,000	Between $25,000 And $37,000
Highest paying City	-	Billerica, MA
Highest paying state	-	Minnesota
Best paying company	-	Uline
Best paying industry	-	Manufacturing

Differences between receptionist/accounts receivable and receptionist/customer service education

There are a few differences between a receptionist/accounts receivable and a receptionist/customer service in terms of educational background:

	Receptionist/Accounts Receivable	Receptionist/Customer Service
Most common degree	High School Diploma, 33%	High School Diploma, 35%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Receptionist/accounts receivable vs receptionist/customer service demographics

Here are the differences between receptionist/accounts receivables' and receptionist/customer services' demographics:

	Receptionist/Accounts Receivable	Receptionist/Customer Service
Average age	51	40
Gender ratio	Male, 5.1% Female, 94.9%	Male, 8.0% Female, 92.0%
Race ratio	Black or African American, 7.1% Unknown, 4.0% Hispanic or Latino, 15.0% Asian, 6.1% White, 67.2% American Indian and Alaska Native, 0.6%	Black or African American, 10.7% Unknown, 5.2% Hispanic or Latino, 25.4% Asian, 6.1% White, 51.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between receptionist/accounts receivable and receptionist/customer service duties and responsibilities

Receptionist/accounts receivable example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Utilize computerize accounting software programs (QuickBooks) to perform duties and responsibilities.
Convert manual system to QuickBooks with custom invoicing, including tracking overdue accounts.
Calculate and enter payroll into system.
Prepare bi-weekly payroll utilizing ADP and reconcile to internal accounting system.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.

Receptionist/customer service example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Bill and collect from private pay, Medicare, Medicaid and private insurance companies.
Doctor authorization for treatments, understanding of Medicare and Medicaid, prior authorizations (if need).
Resolve problems with the buyers concerning invoices that do not match in the AS400 system.
Receive and apply checks into AS400 accounting database and scan checks into bank, on a daily basis.

Receptionist/accounts receivable vs receptionist/customer service skills

Common receptionist/accounts receivable skills

Data Entry, 14%
Customer Service, 14%
Purchase Orders, 7%
Payroll, 6%
Vendor Invoices, 5%
Credit Card Payments, 4%

Common receptionist/customer service skills

Customer Service, 16%
Phone Calls, 15%
Data Entry, 14%
Telephone Calls, 8%
Front Desk, 8%
Scheduling Appointments, 8%

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Office and Administrative Industry
Receptionist/Accounts Receivable
Receptionist/Accounts Receivable vs Receptionist/Customer Service

Updated January 8, 2025

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