WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.
Job Description:
The Director of Operations will report to the Vice President of Operations and is responsible for providing leadership in all aspects of the company's various commute alternative programs. The position will have at least 5 management direct reports and is responsible for total oversight of their respective programs from a strategic and support position. The Director will focus on people management and processes ensuring that their operations is running at the highest level. The Director will be required to travel throughout the market including some overnight travel 25% of the time.
Duties and Responsibilities:
Hire and train Program Managers (PM) in your region to meet WeDriveU standards and market demands.
Act as a liaison between the Corporate office and PMs
Review and approve monthly invoices for accounts and/or other full-time programs, if applicable
Provide functional leadership on projects, assuming overall responsibility for implementation success, and ongoing operations
Communicate operations status proactively to the company's senior leadership team.
Develop strong working relationships with both internal and external stakeholders.
Develop and lead direct reports and other operational support staff to perform at their highest level.
Train and hold managers accountable to company vision and mission.
Additional duties and responsibilities may apply.
Skills Required and Physical Demands:
Ability to travel locally and overnight as needed.
Excellent organization and time management/multi-tasking skills (comfortable in an ambiguous and fast-paced environment, operating at both strategic and tactical levels)
Excellent communication and interpersonal skills across multiple departments
Ability to create and deliver training presentations.
Knowledge of DOT (Department of Transportation) and OSHA (Occupational Safety and Health Administration) a bonus
Additional skills and physical demands may apply.
Education and Qualifications:
Hard Requirements:
5+ years of experience in an Operations based role with regional coverage and direct reports
Preferred Requirements:
Bachelor's degree
5 years' experience managing managers.
We Offer
Physical Health
Exceptional Medical, Dental, Vision, and Life Insurance benefits
Financial Health
Competitive compensation packages
401(k) with 4% employer match
Financial Wellness Tool
Commuter Benefits
Emotional Health
Employee Assistance Program (EAP)
Unlimited PTO
Paid holidays
Pet & Legal Insurance
Personal Development
On-the-job training and skills development
Internal transfer opportunities for career growth
*Benefits vary by position and location
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.
$73k-114k yearly est. 3d ago
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Chief Operating Officer
JK Executive Strategies, LLC 4.4
Regional director job in Waynesville, NC
Waynesville, North Carolina
JK Executive Strategies is excited to partner with a well-established, family-owned organization based in Western North Carolina in the search for a Chief Operating Officer. This is a newly created role driven by continued growth and expanding operations, offering a unique opportunity to join a stable, values-driven business at an important inflection point.
Our client is a trusted service organization with a strong local reputation, a loyal customer base, and a long history of consistent performance. The company delivers essential, specialized services to residential customers and is known for its commitment to quality, safety, and customer satisfaction. As demand continues to increase, the business is focused on building the structure, systems, and leadership needed to support its next phase of growth.
Working closely with the Owner, the Chief Operating Officer will play a critical leadership role in overseeing day-to-day operations, strengthening internal processes, and improving operational efficiency. This individual will help translate the company's growth plans into execution, ensuring the organization is well-positioned for long-term success while preserving the culture and values that have driven its success to date.
Responsibilities
In conjunction with the Owner, lead the management team to ensure proper management and oversight of day-to-day operations of areas (sales, purchasing, scheduling, resource planning, and fleet maintenance), and hold them accountable for the company's growth initiatives.
Showcase proven expertise in managing high-growth companies, implementing necessary reorganizations, personnel changes, and process improvements (including a bigger metrics orientation) for enhanced operational efficiency.
Upgrade leadership/management competencies of all management personnel. Source and implement training programs to enhance workforce skills, ensuring employees are equipped to operate effectively in a rapidly expanding company.
Actively create and participate in leadership team initiatives, including developing and implementing business strategies that allow the business to drive profitability, innovation, and growth.
Establish an environment of trust, employee satisfaction, and performance that is in alignment with the company's Mission and Values.
Implement and ensure proper processes are utilized to bring measurable increases in consistency, efficiency, and quality, aligning with the corporate strategy for increased sales revenue and profit.
Train, mentor, and coach employees to deliver the highest degree of customer satisfaction possible. ,
Determine staffing needs based on sales projections, develop a staffing plan, and execute it effectively.
Deliver agreed results in the areas of safety, quality, customer service, cost, and associate satisfaction/development for all areas of responsibility.
Remain highly visible to associates and create a welcoming environment. Lead with an active/hands-on management style to solve problems and promote teamwork.
Define and communicate performance targets for safety, quality, customer service and cost.
Ensure cross-company collaboration and involvement where appropriate.
Participate in negotiations with suppliers regarding issues that impact the service level and overall customer service experience delivery.
Establish realistic goals and programs for attaining results for field personnel and supervisors.
Continued personal growth and development. Serve as a role model by delivering the latest in business ideas and supporting continuous learning.
Drive the company to achieve and surpass profitability, cash flow and business goals and objectives.
Responsible for the measurement and effectiveness of all processes, both internal and external. Provide timely, accurate and complete reports on the operating condition of the company to the owner.
Spearhead the development, communication and implementation of growth strategies and processes.
Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of the company.
Foster a success-oriented, accountable environment within the company.
Evaluate the adequacy of existing software for current sales and CRM, making necessary upgrades and improvements.
Requirements
Bachelor's degree in Business Administration, Operations Management, or a related field (MBA is a plus).
10+ years of relevant experience in a senior leadership role.
Previous experience managing revenue of at least $10 million
Proven experience in successfully leading, coaching, and managing teams in a collaborative, participatory culture.
Strong financial acumen and budget management skills, including having and bringing a strong metrics mentality to the company.
Proven experience in an operations leadership role, preferably within the home services or construction industry.
Displays energy for the business and a desire to take care of customers.
Demonstrates courage to make complex decisions and then act on them despite push-back.
Ability to coach and develop people of all ages and skill levels within the company.
Strong strategic thinking and problem-solving skills.
Excellent leadership and team management abilities.
Effective communication and interpersonal skills.
Long-term strategic operational planning.
Salary Range
$130k-$150k
JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.
$130k-150k yearly 3d ago
President
Buffkin/Baker
Regional director job in Mars Hill, NC
Mars Hill University
History: Mars Hill University (Mars Hill; MHU) was founded as the French Broad Baptist Institute in Madison County in 1856. Shortly thereafter, the name was changed to Mars Hill College, inspired by Acts 17:22, which said, “Then Paul stood in the midst of Mars' Hill and said, ‘Ye men of Athens, I perceive that in all things ye are too superstitious.'” The college was chartered by the State of North Carolina in 1859 following its founding by some dedicated but struggling local families who wanted their children educated and instructed in the Baptist faith. A local slave, Joe Anderson, was held in collateral for the debt for building the campus until eleven of the trustees agreed to divide the money between them and raised the necessary funds to save Anderson from a slave block sale and return him to his family in Mars Hill. MHU is the oldest institution of higher learning in western North Carolina on its original site.
The devastation of the Civil War in the mountains of North Carolina had a negative impact on Mars Hill College until almost the 20th Century. A succession of short-termed college presidents struggled to keep the college going. A turning point was reached in 1897 when Dr. Robert L. Moore became president and launched a period of stability. His personal faith and integrity became widely known and attracted students whose parents wanted them to come under the influence of such an inspirational leader. The late 1930s began a period of building and progress leading to the conversion of Mars Hill to a four-year status in 1962. Mars Hill had become one of the premiere two-year private colleges in the nation, and the next challenge was attaining that recognition for the four-year institution.
Dr. Fred Bentley was elected President in 1966, becoming the youngest president of a senior college in the nation. Dr. Bentley presided over a period of dramatic change, paralleling in some ways the changes that were taking place in the nation. Mars Hill College expanded its outreach programs and identified itself more closely with the Appalachian region.
After 30 years in office, Dr. Bentley retired in 1996 and was followed by Dr. Max Lennon, an alumnus (class of 1960) and former president of Clemson University. Lennon resigned in January 2002 to head a program in technology and technology transfer to bring the communities of Western North Carolina the advantages of high-speed computing and Internet access.
Dr. Dan G. Lunsford, an alumnus (class of 1969) and Dean of the School of Education at Mars Hill College, was named interim president in January 2002 and elected to the presidency in May 2003. His presidency was marked by improved morale on the campus, progress in building enrollments, success in fund-raising, and creating a vision for a brighter future. In 2011 the college added a master's degree program in education, which saw its first graduates in 2013.
In August 2013, the institution changed its name to Mars Hill University, to reflect the institution's expansion, both in terms of enrollment and variety of offerings. Two new residence halls were constructed in 2014, and in 2016, the university opened the Troy and Pauline Day Hall and Ferguson Health Sciences Center. Day Hall houses Mars Hill's business program, bookstore, a cafe, enhanced accessibility to Owen Theatre, and a “black box” theatre, while Ferguson Health Sciences Center is the home of the Judge-McRae School of Nursing.
In January 2017, President Lunsford announced his retirement, effective in 2018. During the following academic year, the university continued to complete initiatives begun during Dr. Lunsford's tenure, including the launch of two additional master's degrees: the Master of Management and the Master of Arts in Criminal Justice.
In March 2018, the Mars Hill University Board of Trustees introduced Tony Floyd, J.D. as the university's 22nd president and he began his leadership role at MHU on June 1, 2018. President Floyd, who has announced his retirement effective at the conclusion of the 2025-26 academic year, has guided the institution through a period of significant growth, resilience, and renewed spirit. His leadership has been marked by a deep commitment to students, faculty, staff, and the broader community, positioning the university for continued success well into the future.
During his tenure, President Floyd oversaw the completion of transformative campus projects, including the renovation of Marshbanks Hall, the renewal of the Sunken Garden, renovation of Harrell Pool and the Chambers Gymnasium lobby, addition of an indoor batting practice facility, development of the Trammell Family Park on Main Street, renovation of Moore Fine Arts Building Lobby, and the launch of the Together We Rise campaign, bringing the new campus center to life.
President Floyd also championed enrollment growth initiatives like the Local Lion Promise, Judge Blackwell Scholars, and Laurel Scholars that stabilized student numbers during challenging times in higher education and fostered a culture of collaboration across university departments.
Additionally, President Floyd brought the Cothran Center for Career Readiness to the forefront of the MHU student experience. He oversaw the launch of new graduate degrees, Online Master of Management and Master of Arts in Teaching, and new undergraduate degrees in Entrepreneurial Leadership, Community and Nonprofit Leadership, Biomedical Sciences, Ecology and Conservation, Graphic Design Communications, and Web Development. He brought Esports, Acrobatics and Tumbling, Flag Football, and Olympic Weightlifting to enhance athletics offerings.
President Floyd also guided the institution through the COVID-19 pandemic, ushering in online learning and safety measures that held enrollment steady throughout that challenging period. He also led the campus during the aftermath of Hurricane Helene, encouraging many hours of community service work by students, faculty and staff in nearby areas.
Mars Hill University Today: Accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award bachelor's and master's degrees, MHU is a private, liberal arts institution offering numerous baccalaureate degrees, as well as master's degrees in criminal justice, teaching, education, and management. In the spring of 2022, the University announced plans to build a new campus center and launched the Together We Rise capital fundraising campaign to raise $24,000,000 to build the center which is expected to open in early 2026.
The University's Together We Rise Strategic Plan 2023 - 2028 presents goals, guidelines, and aspirations for Mars Hill centered around four themes:
Academics
Enrollment
Student Experience
Fiscal and Human Resources
For more information about the strategic click here.
The Mars Hill faculty and staff are dedicated to the development and enrichment of the approximately 1100 students served. The University employs over 200 full-time and part-time individuals. As of fall 2025, the student body included approximately 970 undergraduate students and 130 Adult and Graduate Studies (AGS) students. The student body is made up of approximately 48% female students and 52% male students. MHU is a diverse community: approximately 34% of traditional students identified as persons of color. Approximately 62% of students are from North Carolina, 39% are first-generation college students, 99% receive financial aid, and approximately 70% participate in athletics.
Students at Mars Hill enjoy a liberal arts curriculum, consisting of three parts:
The general education curriculum, known as
Cultivating Character for a Fulfilling Life
, provides fundamental knowledge and skill-development and allows for exploration of the traditional academic disciplines.
Majors and minors, providing depth in one or more fields of study.
Electives, providing breadth of study that offers students a well-rounded, total education, the essence of a liberal arts university.
The General Education program at MHU equips students with broad-based knowledge that prepares them to understand and appreciate an ever-changing, multi-cultural world. Students progress as critical thinkers and problem-solvers as they learn about themselves and engage with their local and global communities within the framework of character education. Graduates emerge with transferable skills, including effective communication, creative thinking, and the ability to work collaboratively. Through the general education experience, students will become ethical, service-oriented citizens and professionals. Upon completion of Cultivating Character for a Fulfilling Life, students will be able to communicate clearly and effectively in written formats, apply appropriate problem-solving strategies in a variety of settings, and critically analyze ideas, issues, and/or artifacts to come to appropriate conclusions.
MHU offers students 32 majors with various concentrations, and 33 minors for the traditional program. Various academic programs are also offered online through AGS which features non-traditional pathways to degree completion. MHU also offers The Honors Program, a unique curricular program that features a multi-disciplinary approach that complements the University's interdisciplinary general education core.
Athletically, the Mars Hill Lions compete at the NCAA Division II level in the competitive South Atlantic Conference. MHU has 22 DII sports teams, eSports, clubs, and intramural sports.
For more information about Mars Hill University, please visit: ***********
Mission
Mars Hill University, an academic community rooted in the Christian faith, challenges and equips students to pursue intellectual, spiritual, and personal growth through an education that is:
GROUNDED in a rigorous study of the Liberal Arts.
CONNECTED with the world of work.
COMMITTED to character development, to service, and to responsible citizenship in the community, the region, and the world.
The mission statement was adopted in 1997 as part of the university's strategic planning process. To accompany its Mission Statement, Mars Hill University has further defined itself with a Religious Identity Statement.
Religious Identity Statement
Mars Hill's religious identity will never be fully answered through a simple written statement but will continually emerge through an ongoing dialogue among members of the Mars Hill family. Based on the MHU mission statement, the Religious Identity Statement was developed by the Religious Life Committee in consultation with the Church Relations Council. In addition, faculty, staff, students, and the Board of Advisors offered input. In November 2003, the Board of Trustees of the University voted to approve the use of this document to publicly communicate the religious identity of the University. It represents Mars Hill's best understanding of who we are relative to our Christian roots, and it is an invitation to all members of the Mars Hill community-alumni, trustees, faculty, staff, students, and prospective students-to join in this rich conversation as we seek to fulfill our mission. To read the MHU Religious Identity Statement, please visit: https://***********/about/who-we-are/religious-identity-statement/
About Mars Hill, North Carolina
Mars Hill University is located in one of the most beautiful regions of the Eastern United States, the majestic Blue Ridge Mountains of Western North Carolina. The town of Mars Hill, which derives its name from the university, has a population of about 2,200. It is approximately 20 minutes north of Asheville, NC and approximately 45 minutes southwest of Johnson City, TN.
Asheville is the largest city in the western third of the state with a population of approximately 91,000. Asheville has the sophisticated attractions of a major metropolis and is known for its quality arts, crafts, and music offerings. The campus is also 10 miles east of Marshall, the county seat of Madison County.
From the 194-acre campus, which sits at an elevation of 2,330 feet, an inspiring panorama of lofty peaks may be viewed, including the Craggies and Clingman's Peak. Such scenic attractions as Mount Mitchell (the highest peak in the eastern United States), Great Smoky Mountains National Park, Craggy Gardens, Linville Falls and Cavern, Biltmore House and Gardens, Big Bald Mountain, and the Blue Ridge Parkway are within easy driving distance.
Mars Hill is a wonderful place to live, work, shop, learn, and enjoy a leisurely pace and quality of life. Residents and visitors enjoy easy access to mountain sports and family activities including skiing, hiking, cycling, horseback riding, and whitewater rafting.
Located just 11 miles from the Tennessee border, Mars Hill is known for its rich music and crafts heritage. Renowned musicologist Bascom Lamar Lunsford, founder of the Mountain Dance and Folk Festival, grew up here and brought international recognition to the region's traditional mountain music. Every autumn the Heritage Festival celebrates mountain crafts, arts, and music, and highlights the town's role as the historic center of the clogging dance tradition.
The close relationship between MHU's students, faculty, and staff and the residents of Mars Hill has continued for more than a century. While the University campus anchors the downtown area, Mars Hill supports a diversity of businesses, professional offices, and services. The town is home to an excellent medical center, retirement center, elementary school, public library, recreation facilities, and cultural opportunities.
For more information about Mars Hill, NC, please visit: **********************
The President
The President serves as the Chief Executive Officer of the University with responsibility for ensuring the success of MHU's mission, academic integrity, fiscal stability and sustainability, enrollment management, fundraising efforts, personnel development, and physical plant management. In doing so, the President works closely with the Board of Trustees in developing, communicating, and executing a strategy consistent with the overall mission and vision of MHU. As such, the President serves a university community where people care as if they are family…an academic community rooted in the Christian faith where all are welcome, and one that challenges and equips students, faculty, and staff to pursue intellectual, spiritual, and personal growth through education and personal development.
Reporting Relationships & Responsibilities
The President of MHU is appointed by, and reports directly to, the Board of Trustees. Positions reporting directly to the President include Executive Vice President and Provost; Vice President for Finance and Administration; Vice President for Advancement; Vice President for Student Life; Director of Human Resources/Title IX Coordinator; Senior Director of Planning and Strategy; University Chaplain; Athletic Director, and an Executive Assistant to the President and Provost. Overall, the President provides leadership for the University's over 200 employees including faculty and staff.
In addition to leading and fostering meaningful relationships internal to MHU, the President is expected to develop and maintain productive relationships with a wide variety of additional stakeholders, including but not limited to alumni; donors; local and regional community leaders; state and local educational and governmental leaders; corporate partners; and foundations.
As the Chief Executive Officer of the University, the President, working in conjunction with the Board, will be responsible for leading MHU's strategic and operational initiatives by providing innovative and visionary leadership in academic, fiscal, administrative, and professional matters, relative to all faculty, staff, and students at the University.
The President should become personally invested in the future of MHU, being visible, present, accessible, and deeply engaged with students, faculty, and staff. Further, the President will need to actively engage with the town of Mars Hill and Madison County communities/stakeholders, as well as stakeholders in the greater western region of North Carolina. The President will also be expected to develop, build/nurture, and maintain significant, productive, and trusting relationships with all stakeholders to appropriately advocate for resources, financial and otherwise, to meet the needs of the University.
In addition to the broad responsibilities listed above, specific responsibilities include, but are not necessarily limited to:
Lead the MHU community by fostering an environment where faith and reason meet, where knowledge, values, and skills are developed through a liberal arts education rooted in freedom balanced with responsibility, where character and service to others is fostered, and where the connection to the world of work comes through the idea of vocation (or calling). This sense of community should permeate the University's life so that all students, faculty, and staff, regardless of religious background, are respected, welcomed, and positioned to thrive.
Provide strategic and operational leadership and direction to make MHU a thriving, sustainable institution.
Provide exceptional, transparent leadership, including recruiting, retaining, managing, motivating, and evaluating a professional staff, which in turn provides leadership through all functional disciplines associated with the University. Actively, meaningfully, visibly, and frequently engage with faculty and staff.
Provide strategic, financial, and operational leadership and oversight in budgeting, fiscal management, and administration to maximize the effective and efficient acquisition and use of resources.
Provide leadership, along with the Executive Vice President and Provost, in recruiting, retaining, and motivating a high-quality faculty committed to the mission and vision of MHU; promote and foster shared governance and academic excellence; and strive to build, realign, and/or strengthen academic programs to be responsive to the current and future needs of students and faculty.
Aggressively champion the MHU experience; promote initiatives to attract qualified students and meet enrollment goals and increase retention.
Actively lead and participate in fundraising and development activities; major gift solicitations; grow the endowment; create, sustain, and build trusting relationships with multiple and diverse external constituencies to increase and diversify revenue streams; working in conjunction with the Board of Trustees, build a sustainable financial model for the University.
Understand the importance of, and show support for, the arts, athletics, student activities, and student organizations; support activities consistent with helping students to have a transformational educational experience.
Actively engaging with the student body (e.g., visible on campus; attend/participate in a variety of events on campus); serve as a role model for students.
Serve as the face of the University and seek appropriate opportunities to promote and market the University in the community, the region, and nationally via the media, public relations activities, community activities, etc.; be active and visible in the local and regional community.
Maintain regular and consistent contact with alumni, faculty, staff, and the student body to facilitate open communication; listen to ideas and concerns; collaborate in development of opportunities and solutions.
Suggest, develop, and implement strategies and/or directives as approved or determined by the Board of Trustees.
Seek professional development opportunities and encourage others to take advantage of opportunities to further enhance professional knowledge, skills, effectiveness, and competence.
Requirements
Preferred qualifications include the following:
Passion and enthusiasm for, and commitment to, the mission and vision of MHU University.
Espouse and model leadership principles based on integrity, honesty, trust, transparency, sincerity, inclusiveness, collaboration, humility, servant leadership, approachability, accessibility, and compassion; a leader who inspires individuals to be their best; ability to recruit, retain, and/or develop leaders who do the same; a unifier.
Visionary, strategic, and creative thinker; able to think innovatively and explore new ideas especially (while honoring MHU's heritage) in the areas of enrollment management, academic affairs, and fiscal affairs; understand the changing landscape in higher education, especially private higher education (ideally in rural and challenged socioeconomic locales); politically savvy.
Proven record of successful leadership and managerial skills, whether within or outside of an academic environment; ability to give and receive constructive feedback and hold herself/himself and others accountable; understanding of shared governance and the importance of collaboration and buy-in.
Exceptional people skills and interpersonal abilities; accessible; energetic and enthusiastic; able to build and maintain close relationships and engender trust; willing and eager to use these attributes to enthusiastically promote the University, for stakeholder relations, and for financial development.
Excellent communication skills; listens well; appreciates and considers suggestions and ideas of others.
Ability to be an effective fundraiser; preference for successful experience leading fundraising in support of endowment, programs, and/or facilities.
Good business management skills along with a strong financial acumen.
Appreciation for, and desire to be part of, a student-focused community that is focused on the quality and value of all students and their success.
Appreciation, and understanding, of the significant role of intercollegiate athletics in the life of MHU.
Willingness to make decisions, including difficult but necessary decisions; willingness to take appropriate risks.
Desires to be involved in campus activities and participate in the activities of the greater Mars Hill community and Madison County, as well as the state and surrounding region.
Appropriate academic credentials; strong preference for a terminal degree; however, interested individuals with outstanding success in business or a professional career, outside of academics, are encouraged to apply.
Compensation
Compensation will be commensurate with experience including a competitive base salary, housing allowance, car allowance, and benefits package.
To make a nomination, provide a referral, or for additional information, please use the contact information below. While applications and nominations will be accepted until a successful candidate has been appointed, interested individuals are encouraged to submit their materials as soon as possible for full consideration. The preferred start date will be at the beginning of the 2026 - 27 academic year.
To apply, please submit a resume and/or vita, and cover letter, to: *****************************
Ken Carrick, Partner
************
Janny DeLoache, Associate Partner
************
In accordance with the Americans with Disabilities Act (ADA), MHU provides reasonable accommodation to qualified applicants and employees with disabilities unless the accommodation would impose an undue hardship on the organization or would change the essential functions of the job. MHU is committed to hiring faculty and staff who fully support MHU's mission. Minorities and women are encouraged to apply. In accordance with federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race color, national origin, age, disability, religion, sex, familial status, sexual orientation, and reprisal.
$136k-244k yearly est. Easy Apply 47d ago
Director of Video Operations - #153619
Western Carolina University 4.1
Regional director job in Cullowhee, NC
Posting Number EHRA1017P Quick Link for Internal Postings *********************************** Classification Title Public Communication Specialist II Working Title Director of Video Operations - #153619 Department Office of Athletic Programs Anticipated Hiring Range Based on qualifications/experience, internal equity, and departmental budget restrictions. About WCU
Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:
* 2025 - Ranked 1st in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
* 2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.
* 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.
* 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.
Position Summary
The primary location of this position is the main Cullowhee, NC campus.
The Western Carolina University Athletic Department is seeking a qualified individual for a 12-month, full-time position creating and producing video content and digital media for the athletic department. The director reports to the Assistant Athletic Director for Media Relations within the department's External Affairs. This position will include a wide range of electronic media duties including direct video content creation, live event streaming and broadcast production of home athletic events during the athletics year, supervision of one full-time assistant and a production staff, and the development and implementation of media-based marketing plans.
The Athletics Media Relations Director of Video Operations will be assigned by the Assistant Athletic Director for Media Relations responsibilities including, but not limited to:
1) Live, multi-camera video streaming of home WCU athletic events for up to eight sports (football, volleyball, soccer, men's and women's basketball, baseball, softball, track & field) through ESPN platform including ESPN+ initiatives as directed through the Southern Conference (i.e., cameras, switching, graphics, commentators), as well as any linear television broadcasts;
2) Organize and supervise a video production workforce consisting of one full-time assistant and both student and temporary/part-time employees required to execute live broadcast events; will be responsible for the staffing schedule and serve as the direct supervisor;
3) Responsibly manage the video operations budget for equipment and personnel, while also managing the inventory of equipment used by the video production staff, including broadcast site set-up and breakdown prior to and after events, storage, etc.;
4) Responsibility for the video boards currently at Whitmire Stadium (football) and the Ramsey Center (volleyball, basketball), interfacing with the production staff, as well as WCU's Director of Marketing, Director of Creative Media, and Director of Corporate Sponsorships to manage the game-day board operations.;
5) Assist in the creation of video promotional materials that assist with revenue generation items such as ticketing, marketing, fundraising, and overall;
6) Further develop initiatives in online multimedia, i.e., previews, highlights, features, weekly mock-press conferences and coaches shows and maintenance of the Catamount Athletics YouTube channel (*************************************** in working with individual sport media relations contacts;
7) Develop and foster relationships with both internal and external electronic media outlets to enhance coverage of WCU's 16 intercollegiate sports;
This position requires excellent organizational skills and the ability to work with across multiple departments within and external to the athletic department. Flexible scheduling, including many evening and weekend hours, are required.
Minimum Qualifications
Bachelor's degree in a discipline related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred Qualifications
Ability to work in various editing packages such as Adobe Premiere, Final Cut Pro, or comparable; Functional working knowledge of programs such as Adobe After Effects, Adobe Photoshop, Adobe Illustrator; experience with Daktronics Venus software for video boards/tables is a plus, as is experience with NewTek brand broadcast equipment; knowledge of file transfer protocols, ie. FileZilla, in sharing footage with local and national news agencies.
Position Type Permanent Full-Time Number of Hours Per Week Number of Months Per Year 12
Posting Text
Open Date 12/19/2025 Close Date Open Until Filled Yes Special Instructions to Applicants
To be considered, you must apply online. Review of applications will begin immediately and will continue until the position is filled.
A resume, cover letter, and a list of references are required to complete the application. Please also include online links or other avenues to view examples of video production work, highlight reels, etc., as proof of video editing experience.
For questions or additional information, please contact Daniel Hooker at *********************
Background/E-Verify
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit ********************* Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
EOE
Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call ************** or email at ******************.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 ************** or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 **************. The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
$56k-75k yearly est. Easy Apply 10d ago
Regional Director, Operations
Hopscotch Primary Care
Regional director job in Asheville, NC
At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.
Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.
Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you.
About the Role
The Director, Regional Operations will be responsible for leading a region of Hopscotch Primary Care clinics in Western North Carolina to deliver best-in-class care and outcomes, including quality, exceptional care overall, reduced cost of care, and a superior experience for our patients and care teams.
You will oversee and be responsible for delivering financial and care model outcomes for a portfolio of 5-7 clinics, with 6-9 direct reports (clinic managers and care team members). The role will report to the President of NC Operations and you will collaborate closely with members from the following teams: Population Health, Finance, Central Operations, People Operations, Growth, and more. This is an exciting opportunity to support teams delivering great care for patients and serving communities.
The Director, Regional Operations will be required to live in the Greater Asheville, NC area and must be willing to travel in and around North Carolina frequently.
What You'll Do
Lead a region of 5-7 Hopscotch Primary Care centers across Western North Carolina to deliver performance against clinical, financial, growth, and operational metrics and to shape a best-in-class patient-centric culture committed to the communities we serve.
Coach and support the Care Center Managers (clinic leaders) to build and retain a strong team, to establish a winning culture and to work through issues that emerge
Support the Care Center Managers in managing clinical and front office team members, ensuring clear expectations and accountability for performance, to enable success for the care team and clinic
Lead and manage to deliver clinical outcomes, growth targets, profitability goals, patient experience, and culture/employee engagement metrics
Regularly review portfolio and clinic performance to develop and maintain performance improvement plans, highlighting top priorities, action items and progress
Support with onboarding and change management as new practices are either acquired or built de novo
Deliver operational and clinical excellence by fostering a culture of excellence, continuous improvement and learning, consistent with the Hopscotch values and by identifying needs/opportunities and executing to close gaps and realize opportunity
Collaborate effectively across the central team in the development and execution of strategies to deliver growth and performance against key clinical, financial and operational metrics including but not limited to:
Implementation of the Hopscotch care model to deliver clinical results
Growth and outreach-related initiatives including brand, marketing and community engagement and broker/sales partnerships
End-to-end patient experience
In close partnership with the growth team, develop clinic-level and regional growth strategies and drive execution against key tactics supporting the strategy to outperform against growth targets
About You
You would be a great fit for this position if you have 5+ years of experience leading and operating in a healthcare or similar services setting, including finance, operations, strategy, and sales/marketing/growth. Multi-site experience is preferred. Other requirements include:
Bachelor's degree required
Role requires travel throughout your assigned region 4 to 5 days a week, though travel is generally within distance to return home each day
Strong management skills with passion for leading people and working with a team
Drive for results and a commitment to excellence, accountability and follow-through using robust organizational skills, program management, collaboration, and communication
Strategic thinking, including the ability to develop robust insights from various sources, grounded in data and objective analysis, with the ability to make concrete recommendations and outline clear action steps to enable results.
Articulate and succinct communication, including complex concepts, verbally and in writing, and use synthesized communications to drive execution and results.
Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment.
Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations.
Willingness to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds
Mission alignment to support an organization working to transform healthcare in rural America
From a cultural perspective, you:
Create a culture of excellence, by bringing your best and encouraging the same from those around you
Put service to patients first and encourage the same of those around you
Take ownership and accountability for your work and for delivering results for patients
Assume the best in others and bring solutions to challenges with a focus on moving forward together
Show an active commitment to the team by collaborating and communicating proactively
Demonstrate a dedication to continuous improvement, in clinical and cultural settings
At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$80k-130k yearly est. 12d ago
Chief Operating Officer
Mountain Area Health Education Center 3.7
Regional director job in Asheville, NC
PRIMARY ACCOUNTABILITY: The Chief Operating Officer (COO) provides strategic and operational leadership across the organization. As an academic health center and Federally Qualified Health Center (FQHC), the COO ensures that day-to-day operations align with the mission of advancing healthcare excellence, education, and community service. Reporting directly to the Chief Executive Officer (CEO), and working in partnership with the Board of Directors, the COO is responsible for driving operational excellence, implementing organizational strategy, optimizing departmental performance, and sustaining financial and operational integrity.
KEY RESPONSIBILITIES:
* Operational Leadership: Direct and oversee clinical, operational and ancillary functions to ensure efficient, patient-centered services that meet the needs of diverse populations, including underserved communities, and support the training needs for our educational programs. Drives the organization toward operational excellence by partnering across teams, aligning strategy with execution, and fostering a culture of continuous improvement.
* Mission & Vision Stewardship: Reinforce and articulate MAHEC's mission and vision, emphasizing optimization, quality, equity, and education as core commitments to patients, learners, and the public.
* Strategic Implementation: Translate the vision and priorities of the CEO and Board into actionable plans, ensuring alignment with academic, clinical, and community health objectives, consistently demonstrating collaboration in order to achieve the best outcomes.
* Chief Compliance Officer Duties: Serve as the organization's Chief Compliance Officer, with direct responsibility for developing, implementing, and monitoring compliance programs. Ensure adherence to federal, state, and local regulations, contract oversight, FQHC requirements, contract oversight, accreditation standards, and ethical practices across all operations.
* Clinical Partnership: Collaborate closely with the Chief Medical and Population Health Officer (CMPHO) and Medical Directors to align operational systems with clinical care delivery. Support the integration of evidence-based practices, patient safety initiatives, and quality improvement programs to ensure optimal outcomes for patients and learners.
* Workforce Empowerment: Create an environment that fosters collaboration, change leadership, professional growth, and team-based care, enabling staff to perform at their highest potential.
* Leader Collaboration: Work in partnership with other leaders to ensure integrated decision-making, alignment of resources, and advancement of organizational priorities. Serve as acting CEO in the CEO's absence, ensuring continuity of operational stability. Ensure contracts are collaboratively negotiated through established relationships in partnership with stakeholders.
* Community & Academic Integration: Strengthen partnerships with academic institutions, healthcare providers, and community stakeholders to advance education, research, and service delivery.
* Facilities & Risk Management: Oversee facilities operations, meeting the evolving needs of the organization, including the management of both commercial and residential real estate.
Leadership Competencies
* Leadership Presence - Displays poise, confidence (without arrogance), and authenticity. Commands respect from colleagues.
* Effective Communication - Seeks to understand others' points of view. Fosters open communication/ dialogue and does not intimidate. Communicates clearly and convincingly, keeping the audience engaged, and tailoring message to audience. Speaks and writes clearly and concisely. Encourages others to express their views, even unpopular ones. Keeps people up to date with information.
* Engagement - Creates a climate in which others want to do their best and feel personally invested. Engages in shared decision‐making and invites input from team members. Conveys trust in people's competence to do their jobs and recognizes great performance. Trusts others by delegating responsibilities and allowing appropriate autonomy. Avoids micromanaging and promotes others to take initiative.
* Change Leadership - Successfully leads strategic change to meet organization goals. Manages personal response to change to comfortably handle risk and uncertainty. Effectively leads team through transitions associated with changing environment. Provides team members with appropriate support and resources to maintain ongoing delivery of high quality services.
* Planning and Organizing - Effectively organizes and plans work according to organizational needs by defining objectives and anticipating needs and priorities. Efficiently manages own time and the time of others and effectively handles multiple demands and competing deadlines. Identifies goals, develops plans, estimates time frames and monitors progress. Works swiftly toward implementation.
* Quest for Quality and Process Improvement - Drives continuous improvements. Works with team to Identify ways to streamline and improve efficiency of work and service delivery. Ensures that defined processes, quality standards, and best practices are adopted swiftly and updated regularly.
This role description is a general description of essential job functions. It is not intended to describe all duties the Chief Operating Offer may perform.
EDUCATION/EXPERIENCE:
* Master's degree (or equivalent training/experience) required; preferred fields include Business, Health Administration, or related disciplines.
* Minimum of seven years in healthcare management/operations, with at least three to five years in senior leadership.
* Proven ability to lead complex healthcare organizations, ideally within academic health centers and/or FQHCs.
* Strong financial acumen and operational expertise, with a demonstrated record of optimizing resources while expanding access to care.
LICENSES:
Valid North Carolina Driver's License
PHYSICIAL REQUIREMENTS:
The physical activity requirements of the position range from Light to Medium Physical Work.
* Constant: sitting, watching, listening, standing, walking
* Frequent: talking, reaching, grasping, kneeling, stooping, crouching
* Occasional: pushing, pulling, lifting
* Potential: running, jumping, yelling or other rapid or forceful movement in emergency situations
WORKING CONDITIONS:
Typical of an office environment, some travel by vehicle is required.
SUPERVISORY RESPONSIBILITIES:
Oversee key administrative functions, as assigned.
REPORTING RELATIONSHIP:
Position reports to the Chief Executive Officer.
At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.
All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.
MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer.
MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.
$124k-176k yearly est. Auto-Apply 13d ago
SVP, Credit Risk
Movement Mortgage 4.4
Regional director job in Landrum, SC
Join the company defining what it means to be an Impact Lender!
Mortgages are what we do, but that doesn't define who we are. In 2008, Movement disrupted the industry with the innovative 6-7-1 mortgage process. In 2023, we pioneered again, helping launch Impact Lending - a new category of lending. Any mortgage lender that commits at least 10% of its profits to helping the neighborhoods it serves is an Impact Lender.
At Movement, we are Impact Lenders. We give 40%-50% of our profits to making an impact in our communities. For us, purpose and people have always come before profit.
RESPONSIBILITIES
(Duties and responsibilities may include, but are not limited to the following):
Works with Operations and the Risk Organization on changes in approval rules and credit authorities to enhance efficiency, clarity, and oversight.
Develops Credit Policy/Underwriting Guidelines to be utilized by the organization that is not only compliant with the agency standards but within the organizational risk tolerance.
Being a policy Subject Matter Expert available to answer questions on approval and other rules governed by Credit Policy
Approves credit risk management decisions.
Continuously reviews credit processes and make recommendations for enhancement.
Ensures the Credit team and Quality Control teams provide appropriate and responsive service to internal partners.
Clearly and continually communicates credit policies and procedures in a manner understandable to the organization.
Works independently and delivers high quality work products.
Collaborates with internal and external partners to achieve strategic objectives for the organization
Evaluates production operations from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements.
Collaborates with management and senior staff across production departments and roles to draft acceptable quality standards.
Develops and implements quality standard testing and evaluation processes.
Reviews quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, and relevance.
Conducts random inspections and quality control checks.
Reports status of quality control and operations to executive leadership monthly and, when required, regulatory agencies.
QUALIFICATIONS
(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
10 years plus experience in the mortgage industry with experience in underwriting and origination
5 years of risk experience within the mortgage industry
Excellent verbal and written communication skills with the ability to train staff.
Thorough understanding of quality control standards and methodologies.
Thorough understanding of manufacturing and production in the industry.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Proficient with Microsoft Office Suite or related software.
Aptitude to utilize major mainframe operating systems and Microsoft Excel, PowerPoint, Word and Access
Resolve or facilitate resolution of escalated issues.
Bachelor's degree in finance, Banking, Risk, and/or Business Administrations
This job will require you to report to our headquarters in Indian Land, SC 5 days a week.
The expected salary range for this position is between:
$144,500.00 - $218,500.00
The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
We also offer a benefits package that includes:
Competitive pay
Benefits Offered: Medical, Dental, Vision, Life, Disability, Critical Care, Hospitalization, HSA, FSA, DCFSA and QTE
Retirement plan: 401(k) and Roth
Paid Time Off: 16 days front loaded. Prorated based on the start date month
11.5 paid holidays per year
Employee assistance program
Excellent career growth opportunity
Fun, team-focused working environment
Employee driven community outreach program
Relocation packages available
The application window is anticipated to close on:
December 30, 2025
We're definitely not your average mortgage company. When you're ready to grow your career AND your impact, we're ready for you. We're also one of the nation's top lenders and are redefining corporate culture. We work hard, we have fun, we invest in our people and we make a difference. Sound like a plan? Good. Learn more at *****************
$144.5k-218.5k yearly Auto-Apply 55d ago
Chief Operating Officer
Mahec
Regional director job in Asheville, NC
PRIMARY ACCOUNTABILITY:
The Chief Operating Officer (COO) provides strategic and operational leadership across the organization. As an academic health center and Federally Qualified Health Center (FQHC), the COO ensures that day-to-day operations align with the mission of advancing healthcare excellence, education, and community service. Reporting directly to the Chief Executive Officer (CEO), and working in partnership with the Board of Directors, the COO is responsible for driving operational excellence, implementing organizational strategy, optimizing departmental performance, and sustaining financial and operational integrity.
KEY RESPONSIBILITIES:
Operational Leadership: Direct and oversee clinical, operational and ancillary functions to ensure efficient, patient-centered services that meet the needs of diverse populations, including underserved communities, and support the training needs for our educational programs. Drives the organization toward operational excellence by partnering across teams, aligning strategy with execution, and fostering a culture of continuous improvement.
Mission & Vision Stewardship: Reinforce and articulate MAHEC's mission and vision, emphasizing optimization, quality, equity, and education as core commitments to patients, learners, and the public.
Strategic Implementation: Translate the vision and priorities of the CEO and Board into actionable plans, ensuring alignment with academic, clinical, and community health objectives, consistently demonstrating collaboration in order to achieve the best outcomes.
Chief Compliance Officer Duties: Serve as the organization's Chief Compliance Officer, with direct responsibility for developing, implementing, and monitoring compliance programs. Ensure adherence to federal, state, and local regulations, contract oversight, FQHC requirements, contract oversight, accreditation standards, and ethical practices across all operations.
Clinical Partnership: Collaborate closely with the Chief Medical and Population Health Officer (CMPHO) and Medical Directors to align operational systems with clinical care delivery. Support the integration of evidence-based practices, patient safety initiatives, and quality improvement programs to ensure optimal outcomes for patients and learners.
Workforce Empowerment: Create an environment that fosters collaboration, change leadership, professional growth, and team-based care, enabling staff to perform at their highest potential.
Leader Collaboration: Work in partnership with other leaders to ensure integrated decision-making, alignment of resources, and advancement of organizational priorities. Serve as acting CEO in the CEO's absence, ensuring continuity of operational stability. Ensure contracts are collaboratively negotiated through established relationships in partnership with stakeholders.
Community & Academic Integration: Strengthen partnerships with academic institutions, healthcare providers, and community stakeholders to advance education, research, and service delivery.
Facilities & Risk Management: Oversee facilities operations, meeting the evolving needs of the organization, including the management of both commercial and residential real estate.
Leadership Competencies
Leadership Presence - Displays poise, confidence (without arrogance), and authenticity. Commands respect from colleagues.
Effective Communication - Seeks to understand others' points of view. Fosters open communication/ dialogue and does not intimidate. Communicates clearly and convincingly, keeping the audience engaged, and tailoring message to audience. Speaks and writes clearly and concisely. Encourages others to express their views, even unpopular ones. Keeps people up to date with information.
Engagement - Creates a climate in which others want to do their best and feel personally invested. Engages in shared decision‐making and invites input from team members. Conveys trust in people's competence to do their jobs and recognizes great performance. Trusts others by delegating responsibilities and allowing appropriate autonomy. Avoids micromanaging and promotes others to take initiative.
Change Leadership - Successfully leads strategic change to meet organization goals. Manages personal response to change to comfortably handle risk and uncertainty. Effectively leads team through transitions associated with changing environment. Provides team members with appropriate support and resources to maintain ongoing delivery of high quality services.
Planning and Organizing - Effectively organizes and plans work according to organizational needs by defining objectives and anticipating needs and priorities. Efficiently manages own time and the time of others and effectively handles multiple demands and competing deadlines. Identifies goals, develops plans, estimates time frames and monitors progress. Works swiftly toward implementation.
Quest for Quality and Process Improvement - Drives continuous improvements. Works with team to Identify ways to streamline and improve efficiency of work and service delivery. Ensures that defined processes, quality standards, and best practices are adopted swiftly and updated regularly.
This role description is a general description of essential job functions. It is not intended to describe all duties the Chief Operating Offer may perform.
EDUCATION/EXPERIENCE:
Master's degree (or equivalent training/experience) required; preferred fields include Business, Health Administration, or related disciplines.
Minimum of seven years in healthcare management/operations, with at least three to five years in senior leadership.
Proven ability to lead complex healthcare organizations, ideally within academic health centers and/or FQHCs.
Strong financial acumen and operational expertise, with a demonstrated record of optimizing resources while expanding access to care.
LICENSES:
Valid North Carolina Driver's License
PHYSICIAL REQUIREMENTS:
The physical activity requirements of the position range from Light to Medium Physical Work.
Constant: sitting, watching, listening, standing, walking
Frequent: talking, reaching, grasping, kneeling, stooping, crouching
Occasional: pushing, pulling, lifting
Potential: running, jumping, yelling or other rapid or forceful movement in emergency situations
WORKING CONDITIONS:
Typical of an office environment, some travel by vehicle is required.
SUPERVISORY RESPONSIBILITIES:
Oversee key administrative functions, as assigned.
REPORTING RELATIONSHIP:
Position reports to the Chief Executive Officer.
At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.
All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.
MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer.
MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.
$88k-156k yearly est. Auto-Apply 14d ago
Variable Operations Director
Northside Auto 3.2
Regional director job in Greer, SC
Job DescriptionBenefits:
Bonus based on performance
Company parties
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Are you tired of working 6 or 7 days a week?
Are you sick of working 12-hour days with no time for your family or personal well-being?
Are you at a point in life where maximizing your paycheck isn't as important as maximizing the quality of your life?
We understand, and we have an opportunity that will help you balance your priorities while using the skills you already have!
This role is perfect for you if
Youre an experienced automotive sales and F&I professional who consistently closes at $1,500+ PVR.
You love this industry but crave a healthy balance we believe a 45-hour workweek is plenty.
You want to apply your skills in a laid-back, collaborative, yet highly professional and goal-oriented environment where people actually enjoy coming to work.
Who We Are
Were a family-run, lady-owned independent dealership in Greer, SC, continuing to grow our footprint the right way by doing things differently.
Our secret sauce?
We source nearly all our inventory directly from private sellers and trades, not auctions. That keeps our cars cleaner, our margins stronger, and our customers happier.
Weve built a culture around teamwork, integrity, and personal growth. We want you to hit your goals at work and at home, because we know both matter.
Who You Are
Youre a driven, strategic leader who knows how to sell cars, structure deals, and coach a team to success. Youve mastered the art of closing F&I profitably and ethically and you can teach others to do the same.
You can lead a small, mighty sales team with energy, accountability, and empathy implementing process, measuring results, and making every day better than the one before.
Youll run the front end like your own business unit complete with departmental P&L oversight, strong lender relationships, and high standards for presentation, compliance, and customer care.
Well keep feeding you quality, financeable inventory (seriously check out our nearly 500 Google reviews averaging 4.9 stars) while you focus on turning opportunities into wins.
Oh, and one more thing we love to have fun. Youll help us create engaging social media content, build our brand voice, and keep the energy high in-store and online.
Key Responsibilities
Attend weekly leadership meetings (and quarterly off-site sessions) to help guide company strategy.
Oversee all day-to-day sales operations, ensuring efficiency, consistency, and process discipline.
Lead, coach, and motivate the sales team setting clear targets and celebrating wins.
Track performance metrics and identify ways to improve results across people, process, and product.
Create a customer-first culture that values honesty, ease, and transparency.
Present and sell F&I products in full compliance with legal and ethical standards.
Maintain and grow lender relationships to secure the best financing terms for customers.
Review and finalize all paperwork for accuracy and compliance.
Recruit, train, and develop sales staff to uphold our standards of excellence.
Collaborate with ownership to refine marketing, merchandising, and sales strategies.
Qualifications & Attributes
3+ years of experience as a GSM or F&I Manager in the automotive industry.
Demonstrated ability to grow gross profit and backend performance.
Strong understanding of sales process, lender programs, and compliance.
Proven success in leading teams and hitting departmental goals.
Outstanding communication, organizational, and problem-solving skills.
Familiarity with CRM tools and dealership software.
Passion for delivering a positive, transparent car-buying experience.
Must live in (or be ready to relocate to) Greer, SC.
Compensation & Benefits
$100,000 $200,000+ annually, based on performance
Health insurance options
Paid time off
Employee discounts on parts and labor
Family-friendly flexibility, including bring-your-kids-to-work days
The Bottom Line
Weve built this dealership from the ground up, and were ready to hand the keys to the front end to a talented professional who shares our values and vision.
If this sounds like the career move youve been waiting for one where you can lead, grow, and still have a life wed love to meet you.
Apply now and lets build something great together.
$100k-200k yearly 27d ago
Capital Management Director
City of Asheville, Nc
Regional director job in Asheville, NC
Purpose of Classification: The purpose of this classification is to plan, direct, and oversee the development and implementation of comprehensive capital improvement plans and projects, facilities maintenance operations, and to direct and manage department staff.
Distinguishing Characteristics:
This is a single level classification.
Essential Duties and Responsibilities
Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Directs, oversees, and evaluates assigned staff: plans, directs, and reviews work of individuals and the department; processes employee concerns and problems and counsels as appropriate; recommends discipline, disciplinary actions, or discharge; completes employee performance appraisals and salary increases; participates in interviews and makes hiring recommendations; acts as a liaison between employees and City administrators; and trains staff in operations, policies, and procedures.
Manages department activities through subordinate division managers, supervisors and staff: organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; oversees employee work schedules to ensure adequate coverage and control; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to complex/problem situations and provide technical expertise; provides progress and activity reports to Assistant City Managers, City Manager, and City Council; and updates and maintains department standard operating procedure manuals.
Advises City administrators and City Council regarding department activities, programs, operational issues, training, and initiatives: provides technical expertise and recommendations regarding capital improvement projects, recovery and resilience initiatives, facilities maintenance operations, and related initiatives and concerns; attends various Council and committee meetings; prepares and presents staff reports and recommendations regarding department initiatives, programs, and project progress; receives and responds to inquiries from Council members and the public; and serves on various leadership teams and committees, as assigned.
Develops and implements long- and short-term plans, goals, and objectives for City capital improvement programs and projects, facilities maintenance operations and recovery-related capital initiatives: researches, assesses and develops strategies to meet current and future issues and concerns regarding City capital improvement, facilities maintenance, and recovery needs; and implements needed changes, modifications and/or enhancements.
Develops, implements, and updates policies and procedures for the department: formulates and develops work methods and practices, policies, standard operating procedures, and training programs; monitors implementation of rules and regulations; and updates policies and procedures as required.
Develops, defends, and implements department budget: determines budget allocations for staffing, equipment, capital improvement needs, and other expenditures; coordinates with subordinate staff members regarding budgets; prepares, submits, and presents proposed budget to City Manager and City Council; approves and monitors expenditures and revenues to ensure compliance with approved budget; and collaborates with Finance on capital budget development and forecasting, including funding sources and debt service considerations.
Directs operations of Capital Projects Divisions through subordinate managers: oversees projects, programs, services, and work activities: provides direction to and coordinates with subordinate staff to address issues and concerns and to optimize operations; ensures coordination with contractors, other City departments, government agencies, public utilities, and others, as needed; ensures all department work activities and programs comply with applicable local, state, and federal policies, procedures, rules, regulations, permit requirements, laws, codes, and ordinances; and initiates actions to correct deviations or violations.
Directs and participates in developing bid specifications and related contracts for department projects: develops Requests for Proposal and/or Bid (RFPs and RFBs), scope of work, budget, schedule, and other project details; leads and participates in bid evaluation and selection and contract negotiations; manages and oversees project budgets; conducts project progress meetings; reviews and approves reimbursements and payments; and manages and monitors work quality and contract compliance.
Performs a variety of public information and public relations duties: serves as the spokesperson for the department; leads and participates in meetings and public hearings; makes presentations; provides information and answers questions related to department programs and projects; and coordinates educational and public relations activities.
Communicates with City administrators and elected officials, supervisor, subordinates, other City employees, contractors, the public, outside agencies and organizations, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives, reviews, prepares, completes, processes, forwards or retains as appropriate various forms, reports, correspondence, personnel action forms, invoices, pay applications, contracts, change orders, disciplinary action forms, budget documentation, department work plans, project implementation schedule, policies, procedures, budget evaluations, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
Coordinates post-disaster recovery and resilience capital projects in collaboration with other City departments; oversees damage assessments, scopes of work, funding alignment, and required reporting for recovery-related capital efforts.
Oversees the administration of facility maintenance systems and processes, including use of the City's computerized maintenance management system to track, prioritize, and close work requests. Ensures that staff and contractors have the training, tools, and resources needed to complete facility maintenance and repair projects safely, efficiently, and in accordance with established standards. Supports a customer service model that provides building occupants with timely updates and feedback regarding the status of maintenance requests.
Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.
Additional Functions:
Performs other related duties as required.
Education and Experience
Minimum Qualifications:
Bachelor's Degree in Engineering, Architecture, Business, or a related field required; supplemented by seven years of progressively responsible experience in project and construction management, to include lead or supervisory experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: Must possess and maintain a valid North Carolina driver's license.
Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all City or departmental policies, practices, and procedures necessary to function effectively in the position.
Performance Aptitudes:
Data Utilization: Requires the ability to synthesize, hypothesize, and/or theorize concerning data involving modification of existing policies, strategies and/or methods to meet unique or unusual conditions. Requires the ability to do so within the context of existing organizational theories and management principles.
Human Interaction: Requires the ability to function in a managerial capacity for a division or organizational unit; includes the ability to make decisions on procedural and technical levels.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations involving basic algebraic principles and formulas, and basic geometric principles and calculations.
Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving broader aspects of organizational programs and operations, moderately unstable situations, or the direction, control and planning of an entire program or set of programs.
ADA Compliance:
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may
involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks
may involve extended periods of time at a keyboard or workstation.
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors,
sounds, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors:Essential functions are regularly performed without exposure to adverse environmental
conditions.
Benefits:
401(k)
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Regional Manager - Workout Anytime (NC & TN Region)
Locations: Weaverville NC • Marion NC • Greeneville TN
Reports to: Ownership / Executive Leadership
Employment Type: Full-Time, Salaried + Performance Bonuses
About Us
Workout Anytime is one of the fastest-growing fitness franchises in the U.S., built on a foundation of community, consistency, and results. We believe in helping people change their lives through fitness - and we're looking for a dynamic Regional Manager to help lead that mission across our NC and TN clubs.
Position Overview
The Regional Manager will oversee daily operations, drive financial and membership growth, and develop leadership within multiple club teams. This person will act as a mentor, coach, and operator, ensuring each location meets or exceeds brand standards and KPI goals.
Responsibilities
Leadership & Operations
Oversee and support General Managers, Fitness Directors, and team leads across multiple clubs.
Ensure each club meets operational standards and provides a consistent member experience.
Conduct weekly GM calls, site visits, and monthly business reviews.
Manage staffing levels, hiring, and performance improvement plans as needed.
Financial & Sales Goals
Monitor membership sales, PT revenue, and attrition trends across all clubs.
Implement strategies to exceed regional goals for dues, EFT, and MXM performance.
Review budgets, payroll, and expenses to maintain profitability and control costs.
Training & Development
Lead ongoing training sessions for management teams focused on sales, retention, and culture.
Foster leadership growth within the organization through accountability and motivation.
Ensure compliance with company policies, procedures, and safety standards.
Community & Brand Growth
Support local marketing efforts, partnerships, and outreach initiatives.
Help coordinate regional promotions, events, and challenges to drive traffic and engagement.
Requirements
Proven experience managing multiple fitness locations or retail units (3+ years preferred).
Strong leadership and communication skills.
Data-driven mindset with the ability to analyze KPIs and make strategic decisions.
CPR/AED certified and fitness-industry experience preferred (NASM, ACE, or ISSA certification a plus).
Must be able to travel between club locations regularly.
Compensation & Benefits
Competitive base salary + performance bonuses
Health and wellness perks
Free gym membership
Leadership development and growth opportunities within the brand
How to Apply
Send your resume and a short cover letter to ********************************
Subject line:
Regional Manager - NC/TN Region
Note:
Position isn't available until June 2026
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
$76k-136k yearly est. Auto-Apply 29d ago
Area Chief of Staff
Medical Management International 4.7
Regional director job in Asheville, NC
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
CHIEF OF STAFF
The pay range for this role (full-time) is $111,524 - $161,090. This role is also eligible for variable pay based on production in all states except in Puerto Rico.
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location and schedule.
This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received.
SUMMARY OF JOB PURPOSE AND FUNCTION
The primary purpose and function of the Chief of Staff is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. This position advocates for pets and their quality of life; builds a long-term bonding relationship with clients; contributes to the development and maintenance of the human-pet bond; educates clients and hospital associates on all aspects of pet health. The Chief of Staff partners with the Practice Manager (if applicable) to operate an effective and productive veterinary medical team, ensure a safe and engaging hospital environment, and improve both the medical quality and business performance of the hospital.
ESSENTIAL RESPONSIBILITIES AND TASKS
The ratio of time spent on leadership duties and practicing veterinarian responsibilities will vary depending on the hospital situation; the Chief of Staff must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20%-30% leadership duties and 70%-80% veterinarian duties.
Leadership Responsibilities (approximately 20-30% of time):
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Partner with the Practice Manager (if applicable) to manage the hospital as role models and champions of the Banfield brand to provide consistent high-quality care and exceptional service to the most pets and clients and to maximize efficiency, productivity and profitability. Train the team on Banfield guidelines and practices and supervise associates to ensure compliance.
Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues.
Follow all Banfield protocols and practices and be responsible for ensuring that associates achieve practice priorities while building our culture and brand.
Identify potential “bottlenecks” and formulate solutions to remove barriers in medical operations that would impede the doctors from providing world class care.
Partner with the Medical Director, Field Director, and Practice Manager (if applicable) to interview, select, train, develop, coach, mentor and, if necessary, discipline and terminate hospital associates.
Direct, lead and mentor Associate Veterinarians to realize their full professional potential and deliver outstanding, high quality medical care, client service and business results.
Work with the Medical Director to establish development plans (PDPs) for the Associate Veterinarians and focus teams to deliver the practice priorities and exceed goals while building our culture and brand.
Effectively create and maintain veterinarians' schedules and work with Practice Manager to schedule associates to meet client needs according to Banfield guidelines, while proactively planning time off and CE scheduling.
Provide effective communication between associates, clients, field leadership and Central Team Support.
Act as communications liaison, including holding routine hospital team meetings, sharing business information and messaging to all hospital associates, ensuring they remain informed, engaged and have opportunities to provide feedback.
Provide inspirational leadership to the team by creating a positive professional relationship with the Practice Manager, PetSmart associates, adoption center agencies, clients, field leadership and Central Team Support.
Create a collaborative environment and develop an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients.
Develop annual planning, budgeting and hospital productivity levels for the hospital in partnership with the Practice Manager (if applicable), Field Director and Medical Director.
Partner with area Field Director and Medical Director to execute market objectives, goals, strategies and measurements (OGSMs).
Participate in market level teams, discussions, and initiatives.
Partner with the Practice Manager to deliver outstanding financial results for assigned hospital.
Responsible for the development of technical, medical skills for veterinary assistants/technicians.
Responsible for ensuring all associates adhere to Banfield dress and grooming guidelines.
Provide leadership to other area hospitals as needed throughout the market.
Ensure compliance with all practice policies and procedures and with all local, state and federal laws. Other job duties as assigned.
Associate Veterinarian Responsibilities (70-80% of time):
Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.
Assimilate information gathered through effective history taking, physical examination and diagnostic workup to arrive at an appropriate and effective clinical decision.
Practice evidence-based medicine and preventive care when data or guidelines exist, using sound judgment when they do not.
Practice veterinary medicine in a manner compliant with the State Veterinary Practice Act, Federal and/or State Controlled Substance laws and Banfield Code of Ethics, along with appropriate medical record documentation; ensure the hospital team maintains complete medical records that meet practice quality control guidelines.
Lead the veterinary hospital team through the daily schedule and caseload, delegating tasks to paraprofessionals and improving hospital efficiency.
Provide professional, efficient and exceptional service, including prescribing and administering preventive care for the wellness needs of pets as well as diagnosing and treating diseases and injuries of pets.
Advocate for preventive care and adoption of wellness plans.
Effectively communicate diagnosis and treatment plan to veterinary medical team and client.
Prescribe and administer drugs and vaccines as appropriate.
Perform surgery on pets as necessary for the treatment of pets within Banfield's protocols, using standard medical instruments and equipment.
Promote the safety of pets, clients and associates by ensuring the hospital team is utilizing safe restraining techniques, following standard practice guidelines, and maintaining clean, sterile and organized treatment areas, exam rooms and laboratory areas.
Strive to achieve performance metrics outlined by medical and field leadership.
Demonstrate integrity and ethics in all actions and behaviors.
Address and resolve client concerns arising from the medical care of a pet.
Develop strong lasting relationships with clients.
Other job duties as assigned.
THE FIVE PRINCIPLES
Quality - The consumer is our boss, quality is our work, and value for money is our goal.
Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency - We use resources to the full, waste nothing and do only what we can do best.
Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES
Leadership
Conflict Management
Customer Focus
Developing Direct Reports
Directing Others
Building Effective Teams
Functional
Hiring and Staffing
Communication Skills
Managing and Measuring work
Peer Relationships
Drive for Results
CAPABILITIES AND EXPERIENCE (CAN DO)
Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.
Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
Computer skills - Comfortably and confidently uses a computer and specialized software.
ATTITUDES (WILL DO)
Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand.
Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.
Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Independence - Able and willing to perform tasks and duties without supervision.
Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
The noise level in the work environment is moderately high.
Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
Requires sufficient ambulatory skills in order to perform duties while at hospital.
Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
Some travel required, to assist other area hospitals as well as for vendor visits and associate education.
Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.
DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working.
USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment.
EXPERIENCE, EDUCATION AND/OR TRAINING
Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board.
Two years clinical experience required.
1-3 years coaching and developing associate doctors required.
Meets all required clinical competencies.
BENEFITS
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
We believe that embracing inclusion and diversity enables us to live our Purpose:
A BETTER WORLD FOR PETS.
$111.5k-161.1k yearly Auto-Apply 7d ago
Area Chief of Staff
Banfield Pet Hospital 3.8
Regional director job in Asheville, NC
CHIEF OF STAFF The pay range for this role (full-time) is $111,524 - $161,090. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location and schedule.
This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received.
SUMMARY OF JOB PURPOSE AND FUNCTION
The primary purpose and function of the Chief of Staff is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. This position advocates for pets and their quality of life; builds a long-term bonding relationship with clients; contributes to the development and maintenance of the human-pet bond; educates clients and hospital associates on all aspects of pet health. The Chief of Staff partners with the Practice Manager (if applicable) to operate an effective and productive veterinary medical team, ensure a safe and engaging hospital environment, and improve both the medical quality and business performance of the hospital.
ESSENTIAL RESPONSIBILITIES AND TASKSThe ratio of time spent on leadership duties and practicing veterinarian responsibilities will vary depending on the hospital situation; the Chief of Staff must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20%-30% leadership duties and 70%-80% veterinarian duties.
Leadership Responsibilities (approximately 20-30% of time):
+ Live and exemplify the Five Principles of Mars, Inc. within self and team.
+ Partner with the Practice Manager (if applicable) to manage the hospital as role models and champions of the Banfield brand to provide consistent high-quality care and exceptional service to the most pets and clients and to maximize efficiency, productivity and profitability. Train the team on Banfield guidelines and practices and supervise associates to ensure compliance.
+ Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues.
+ Follow all Banfield protocols and practices and be responsible for ensuring that associates achieve practice priorities while building our culture and brand.
+ Identify potential "bottlenecks" and formulate solutions to remove barriers in medical operations that would impede the doctors from providing world class care.
+ Partner with the Medical Director, Field Director, and Practice Manager (if applicable) to interview, select, train, develop, coach, mentor and, if necessary, discipline and terminate hospital associates.
+ Direct, lead and mentor Associate Veterinarians to realize their full professional potential and deliver outstanding, high quality medical care, client service and business results.
+ Work with the Medical Director to establish development plans (PDPs) for the Associate Veterinarians and focus teams to deliver the practice priorities and exceed goals while building our culture and brand.
+ Effectively create and maintain veterinarians' schedules and work with Practice Manager to schedule associates to meet client needs according to Banfield guidelines, while proactively planning time off and CE scheduling.
+ Provide effective communication between associates, clients, field leadership and Central Team Support.
+ Act as communications liaison, including holding routine hospital team meetings, sharing business information and messaging to all hospital associates, ensuring they remain informed, engaged and have opportunities to provide feedback.
+ Provide inspirational leadership to the team by creating a positive professional relationship with the Practice Manager, PetSmart associates, adoption center agencies, clients, field leadership and Central Team Support.
+ Create a collaborative environment and develop an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients.
+ Develop annual planning, budgeting and hospital productivity levels for the hospital in partnership with the Practice Manager (if applicable), Field Director and Medical Director.
+ Partner with area Field Director and Medical Director to execute market objectives, goals, strategies and measurements (OGSMs).
+ Participate in market level teams, discussions, and initiatives.
+ Partner with the Practice Manager to deliver outstanding financial results for assigned hospital.
+ Responsible for the development of technical, medical skills for veterinary assistants/technicians.
+ Responsible for ensuring all associates adhere to Banfield dress and grooming guidelines.
+ Provide leadership to other area hospitals as needed throughout the market.
+ Ensure compliance with all practice policies and procedures and with all local, state and federal laws. Other job duties as assigned.
Associate Veterinarian Responsibilities (70-80% of time):
+ Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.
+ Assimilate information gathered through effective history taking, physical examination and diagnostic workup to arrive at an appropriate and effective clinical decision.
+ Practice evidence-based medicine and preventive care when data or guidelines exist, using sound judgment when they do not.
+ Practice veterinary medicine in a manner compliant with the State Veterinary Practice Act, Federal and/or State Controlled Substance laws and Banfield Code of Ethics, along with appropriate medical record documentation; ensure the hospital team maintains complete medical records that meet practice quality control guidelines.
+ Lead the veterinary hospital team through the daily schedule and caseload, delegating tasks to paraprofessionals and improving hospital efficiency.
+ Provide professional, efficient and exceptional service, including prescribing and administering preventive care for the wellness needs of pets as well as diagnosing and treating diseases and injuries of pets.
+ Advocate for preventive care and adoption of wellness plans.
+ Effectively communicate diagnosis and treatment plan to veterinary medical team and client.
+ Prescribe and administer drugs and vaccines as appropriate.
+ Perform surgery on pets as necessary for the treatment of pets within Banfield's protocols, using standard medical instruments and equipment.
+ Promote the safety of pets, clients and associates by ensuring the hospital team is utilizing safe restraining techniques, following standard practice guidelines, and maintaining clean, sterile and organized treatment areas, exam rooms and laboratory areas.
+ Strive to achieve performance metrics outlined by medical and field leadership.
+ Demonstrate integrity and ethics in all actions and behaviors.
+ Address and resolve client concerns arising from the medical care of a pet.
+ Develop strong lasting relationships with clients.
+ Other job duties as assigned.
THE FIVE PRINCIPLES
+ Quality - The consumer is our boss, quality is our work, and value for money is our goal.
+ Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
+ Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
+ Efficiency - We use resources to the full, waste nothing and do only what we can do best.
+ Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES
Leadership
+ Conflict Management
+ Customer Focus
+ Developing Direct Reports
+ Directing Others
+ Building Effective Teams
Functional
+ Hiring and Staffing
+ Communication Skills
+ Managing and Measuring work
+ Peer Relationships
+ Drive for Results
CAPABILITIES AND EXPERIENCE (CAN DO)
+ Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
+ Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
+ Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.
+ Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
+ Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.
+ Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
+ Computer skills - Comfortably and confidently uses a computer and specialized software.
ATTITUDES (WILL DO)
+ Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand.
+ Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
+ Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.
+ Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
+ Independence - Able and willing to perform tasks and duties without supervision.
+ Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
+ Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
+ Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
+ The noise level in the work environment is moderately high.
+ Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
+ Requires sufficient ambulatory skills in order to perform duties while at hospital.
+ Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
+ Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment.
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
+ Some travel required, to assist other area hospitals as well as for vendor visits and associate education.
+ Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.
DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working.
USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment.
EXPERIENCE, EDUCATION AND/OR TRAINING
+ Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
+ Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board.
+ Two years clinical experience required.
+ 1-3 years coaching and developing associate doctors required.
+ Meets all required clinical competencies.
BENEFITS
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits:
+ Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
+ Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
+ Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
+ Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
+ Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
+ Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
+ Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
+ Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
+ Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
+ Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
+ Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
+ Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
+ Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
+ Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
+ Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
+ Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
+ Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
+ Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
+ Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
+ Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
We believe that embracing inclusion and diversity enables us to live our Purpose:
A BETTER WORLD FOR PETS.
$111.5k-161.1k yearly 5d ago
Director of Operations-Waynesville
True Team Medical
Regional director job in Waynesville, NC
Bring Your Passion.
Appalachian Community Services is seeking a Director of Operations to be responsible for growing and managing the successful business operations and performance outcomes of all partner companies in defined state(s) regions. The Director of Operations directly supervises Level 3 and/or Level 2 Management roles. This position may also directly supervise other designated groups such as administrative support, clinical and/or direct care. The Director of Operations will plan, direct, coordinate, and oversee operations activities at the partner level, ensuring the development and implementation of efficient operations and cost-effective systems to meet the current and future needs of each partner.
Position Highlights.
Provide operational leadership for assigned regions, ensuring consistent implementation of systems, directives, and ncg CARE centralized services across all operating units.
Oversee and support Group-level management teams, including Directors of Business Operations and shared resources in HR, Quality, Compliance, and Finance, ensuring alignment with organizational goals.
Ensure regulatory and policy compliance by maintaining up-to-date policies and procedures and serving as the subject matter expert on state laws and regulations for all partners within the Group.
Drive business performance and growth through development and monitoring of fiscal plans, dashboards, KPIs, and monthly management reports, and by leading performance improvement initiatives that enhance access, efficiency, and profitability.
Lead and supervise Group leadership staff, holding regular meetings to ensure accountability, timely completion of initiatives, and effective communication across ncg CARE and its partner organizations.
The above statements describe the general nature of work being performed and are not an exhaustive list of all responsibilities.
Position Qualifications:
Education: Bachelor's degree in Business, Finance or other comparable field with emphasis on Business is required. Master's degree preferred.
Experience: Minimum of five years working experience in the field of management or finance services management of multiple service disciplines and/or locations with proven success.
Grow with Us.
Beyond the engaging work, you'll also benefit from ncg CARE's competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.
Consumer-driven health plan coverage provided by Anthem
Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
Health Savings Account (HSA) or Flex Spending Account (FSA)
Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
Generous paid time off
401k or Roth IRA Retirement Programs administered by Empower
Financial planning and education services at no cost to you
Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
Educational Assistance (your position, date of hire and years of service determine your eligibility)
Advancement and Career Development Opportunities
Join a team dedicated to providing responsive, effective, and compassionate care to our communities. Together, we can make a difference-starting with you.
Equal Opportunity Employer: ncg CARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristics. Reasonable accommodations will be provided for qualified individuals as needed. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ******************.
ncg CARE participates in the E-Verify program. Therefore, any employment with ncg CARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.
ncg CARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.
EEO is the Law
EEO Supplement
E-Verify
Family Medical Leave
Pay Transparency
ncg CARE and all partner affiliates maintain a drug-free workplace.
$74k-135k yearly est. 29d ago
Supervisor - Costa Coffee - Asheville Regional Airport
Retail and Dining Positions
Regional director job in Fletcher, NC
Your career deserves... MORE OPPORTUNITIES
Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.
Great Reasons to Work with Us
Career advancement opportunities
Fun Work Environment
Medical Benefits
Company Paid Time Off
Premium pay for Worked Holidays
401K Program
On-line Learning system
Associate recognition Programs
Merchandise and dining discounts
Transportation and parking space assistance
How you can Make a Difference
Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept.
Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
Handles money, processes credit and debit card, makes change, while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures.
Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens.
Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.
$49k-83k yearly est. 14d ago
Associate Chief of Staff for Academic Affiliations
Alexander Graham Bell Association for The Deaf and Hard of Hearing 2.9
Regional director job in Asheville, NC
The responsibilities include clinical oversight of the Medical Center's Academic Affiliations program - guidance and training for residents and other trainees assigned to GME services - and hands on clinical work. Recruitment/Relocation Incentive (Sign-on Bonus): Authorized for Highly Qualified Applicants.
Qualifications
To qualify for this position - you must meet the basic requirements as well as any additional requirements (if applicable) listed in the job announcement. Applicants pending the completion of training or license requirements may be referred and tentatively selected but may not be hired until all requirements are met. Currently employed physician(s) in VA who met the requirements for appointment under the previous qualification standard at the time of their initial appointment are deemed to have met the basic requirements of the occupation.
Basic Requirements:
* United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
* Degree of doctor of medicine or an equivalent degree resulting from a course of education in medicine or osteopathic medicine
* The degree must have been obtained from one of the schools approved by the Department of Veterans Affairs for the year in which the course of study was completed
* Current - full and unrestricted license to practice medicine or surgery in a State - Territory - or Commonwealth of the United States - or in the District of Columbia
* Residency Training: Physicians must have completed residency training - approved by the Secretary of Veterans Affairs in an accredited core specialty training program leading to eligibility for board certification
* (NOTE: VA physicians involved in academic training programs may be required to be board certified for faculty status.) Approved residencies are: (1) Those approved by the Accreditation Council for Graduate Medical Education (ACGME) - b) OR [(2) Those approved by the American Osteopathic Association (AOA) -OR (3) Other residencies (non-US residency training programs followed by a minimum of five years of verified practice in the United States) - which the local Medical Staff Executive Committee deems to have provided the applicant with appropriate professional training and believes has exposed the physician to an appropriate range of patient care experiences
* Residents currently enrolled in ACGME/AOA accredited residency training programs and who would otherwise meet the basic requirements for appointment are eligible to be appointed as "Physician Resident Providers" (PRPs)
* PRPs must be fully licensed physicians (i.e. - not a training license) and may only be appointed on an intermittent or fee-basis
* PRPs are not considered independent practitioners and will not be privileged
* rather - they are to have a "scope of practice" that allows them to perform certain restricted duties under supervision
* Additionally - surgery residents in gap years may also be appointed as PRPs
* Proficiency in spoken and written English
* Preferred Experience: Resident program Supervisory experience Reference: For more information on this qualification standard - please visit ***********************************************
* Physical Requirements: All applicants must be physically able to satisfactorily perform the duties of the position
* A pre-placement physical examination shall be completed prior to appointment.
Duties
* VA offers a comprehensive total rewards package
* VHA Physician Total Rewards
* Duties include but are not limited to the following: The Associate Chief of Staff for Academic Affiliations (ACOS/AA) provides administrative - clinical - and programmatic leadership for the Health Care System's medical resident education program to help ensure achievement of the clinical - research - and education goals
* For these functions - the incumbent reports to the Deputy Chief of Staff or Chief of Staff and serves as a key clinical resource for the Medical Center Director and the Chief of Staff's Office
* Incumbent is also in charge of all undergraduate medical education including MD/DO students - PA students - NP students - nursing students - CRNA students - all allied health students and all Stipend trainees (PhD psychology - LPMHC - social work - chaplain and advanced nursing trainees - audiology intern - speech pathology masters and pharmacy residents and fellows)
* ACOS/AA supervises Academic Affiliations staff members aligned under Academic Affiliations within the COSs Office
* Directs the continuous measurement and improvement of the quality of work performed by the service Plans - coordinates - and ensures high quality research through utilization of multiple quality measurement tools
* Actively participates in ensuring the facility meets standards issued by various accrediting and regulatory groups - EPRP - ORO - ACGME and VACO Interacts with the Academic Affiliates to include surgical specialty education directors/coordinators - and faculty and provides feedback on the training program at the medical center and identifying/resolving issues or concerns Encourages continuing education for all personnel in the service and ensures compliance with performance standards Creates a climate where continuous learning and self-development are valued Encourages and supports research and education missions
* Facilitates translation of research findings into improved patient outcomes Responsible for the orientation and ongoing training of medical residents - ensuring trainees comply with medical center policies and exhibit the civility and customer service expected of all staff Conducts the annual resident education compliance assessment Submits the annual request for resident allocation and the subsequent matching reports Stays abreast of and educates staff about changing conditions in health care
* Encourages and rewards innovation and entrepreneurial behavior
* Encourages demonstration projects - pilots and other experimental approaches - which may lead to the development of alternative revenue streams and other gains in the organizational outcomes
* Provides a clear vision of the future and leads the programs through necessary changes
* Models behavior - attitudes - and action expected of all staff and administrative staff originating out of the office of the COS Develops an interdisciplinary team of innovative - highly motivated individuals who are continuously striving for excellence in research - education - patient care - and customer service
* Responsible for development and implementation of competencies - providing opportunities for continuing education - peer review - career development and professional enrichment for employees and trainees
* Customer Service: Establishes a customer-oriented culture and promotes hiring of persons who fit that culture
* Relationships with management - co-workers - patients - and the general public are consistently courteous - respectful - and cooperative in nature
* Employee will display a cooperative attitude and will effectively work to implement the organization's mission and goals
* Personal interactions will be free of legitimate negative feedback
* Ensures productivity is maintained at the established level
* Actively identifies and encourages the implementation of best practices in customer service
* Empowers staff to resolve problems and complaints independently at the lowest level
* Shares resources in order to service customers effectively and efficiently
* Plans the provision of services to enhance VA research and education and shared decision making Recruitment/Relocation Incentive (Sign-on Bonus): Authorized for Highly Qualified Applicants
* Pay: Competitive salary - annual performance bonus - regular salary increases Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year and possible 5 day paid absence for CME) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Telework: This is not a Tele-work position Virtual: This is not a Virtual position
* Remote: This is not a remote position Work Schedule: 8:00am - 4:30pm Monday - Friday Full-time
$84k-145k yearly est. 9d ago
Vice President of Operations
Black Mountain Home for Children 3.6
Regional director job in Black Mountain, NC
VP of Operations needed to lead and mentor the management teams of the Shepherd of the Hills Retreat Center, Mountain Home Thrift Store: Cheryl's Place, Thirteen Pennies Cafe, and the BMH Volunteer Program, and Facilities & Maintenance Department. Your strategic vision will drive operational excellence, sustainability, and growth, while fostering strong community relationships. With your proven track record in business management and leadership, you'll guide our operations to new heights, always striving for excellence and continuous improvement.
As a key member of our executive team, you'll collaborate closely with our President and other leaders to align our strategies with our mission and vision. Your ability to problem-solve and innovate will be invaluable as we navigate challenges and seize opportunities. If you have a bachelor's degree in business administration or a related field, along with 7-10 years of senior management experience, we want to hear from you. Join us in our mission to make a difference and create lasting change in the lives of those we serve.
Requirements
Minimum Qualifications
· Bachelor's degree in business administration or a related field is required.
· A master's degree in business administration, non-profit management, social enterprise, or a closely related field is strongly preferred.
· Proven history of successful business management, with a minimum of 7-10 years of senior management experience, with a significant portion of that within non-profit, social enterprise, or similar fields.
· Experience leading multi-disciplinary teams and managing a diverse range of operations.
· Demonstrated expertise in financial management, including budgeting, forecasting, and financial analysis. Experience in identifying and developing new revenue streams and financial models to support the sustainability and growth of non-profit organizations.
· Proven track record of developing and implementing successful strategic plans.
· Exceptional verbal and written communication skills, including the ability to inspire and motivate teams, communicate complex ideas clearly, and engage effectively with a wide range of audiences including direct reports, staff, volunteers, and community partners.
· Experience in building strong relationships with community leaders, donors, and partners. Ability to engage diverse stakeholders and develop partnerships that enhance the ministry's impact and resources.
· Commitment to the mission and values of Black Mountain Home for Children, Youth, and Families.
Responsible to: President
Salary Description $85,000.00 depending on experience
$85k yearly 60d+ ago
Regional Sales Manager - Travelers Rest, SC
Vensure Employer Services 4.1
Regional director job in Travelers Rest, SC
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting *************** .
Position Summary
The regional sales manager will oversee all sales and distribution in an assigned region and work to grow the customer base maintaining client and vendor relationships, with a true passion for sharing the benefits our services offer. RSM must be organized, energetic, and results-driven as they recruit, train and develop sales staff. Optimizes territory database developing relationships with clients to become the trusted advisor for each region. Conducts deal reviews and strategy sessions for winning new accounts. Provides effective feedback, coaching and counseling to sales staff. Ability to lead in a fast paced, ever changing environment.
Essential Duties and Responsibilities
* Involved in all aspects of the sales process - prospect facing, internal approvals, pricing/negotiating
and post- sale implementation.
* Achieves monthly sales numbers, driving sales results through hands-on field leadership.
* Conducts QBRs, holds sales staff accountable to monthly goals, delivers performance improvement plans
* Models consultative selling methodologies and closing techniques to sales associates.
* Manages team activity by setting and auditing weekly goals, reviewing calendars and establishing time management best practices with team.
* Monitor's sales pipeline to insure healthy volume, mix, linearity, and prioritization of accounts.
* Represents and supports corporate initiatives with a positive attitude.
* Implementing rules and strategies to reach targets set by the management
* Depending upon the requirement of the region, hiring new staff.
* Travel required.
* Ad hoc projects and other duties assigned.
* Mandatory seminars and training
Knowledge, Skills, and Abilities
* Extensive knowledge of business/economic environment
* Ability to apply leadership skills and models to motivate and get results from direct reports
* Exceptional organizational and time management skills
* Exceptional verbal and written communication skills
* Ability to accurately forecast pipeline projections
* Familiar with standard office equipment and Microsoft Office tools
* Good computational skills and accounting knowledge
* Thorough knowledge about the policies and sales strategies of the company
* Excellent management skills
* Hands on experience with CRM systems, Salesforce preferred
* Some travel required
* Excellent communication, leadership, organization and negotiation skills
Education & Experience
* High School diploma or equivalent
* Minimum 5 years' experience in sales and marketing
This position is eligible for the following benefits:
* Health Insurance: Medical, dental, and vision coverage
* Retirement Plan: 401(k) with company match
* Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
* Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
$63k-95k yearly est. 16d ago
Supervisor - Costa Coffee - Asheville Regional Airport
The Paradies Shops 4.2
Regional director job in Fletcher, NC
Your career deserves... MORE OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.
Great Reasons to Work with Us
* Career advancement opportunities
* Fun Work Environment
* Medical Benefits
* Company Paid Time Off
* Premium pay for Worked Holidays
* 401K Program
* On-line Learning system
* Associate recognition Programs
* Merchandise and dining discounts
* Transportation and parking space assistance
How you can Make a Difference
* Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
* As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
* Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept.
* Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
* Handles money, processes credit and debit card, makes change, while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures.
* Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens.
* Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.
$34k-53k yearly est. 15d ago
Regional Program Director, Burke Off-Site Programs
YMCA of Catawba Valley
Regional director job in Morganton, NC
The Regional Program Director serves as the Off-Site Program Administrator for multiple licensed and unlicensed school age programs. This role is responsible for the development, direction, operation and supervision of programs within a designated area. This includes staffing, programming, budgeting, licensing, quality, and general maintenance and upkeep of the different departments and sites. The position is heavily weighted on the human relations side, and requires skills to develop quality programs, set standards, and supervise staff.
Responsibilities
Design and implement engaging and age-appropriate programs aligned with YMCA mission and goals.
Ensure programs and staff comply with all regulatory agency's rules and regulations.
Collaborate with the Senior Director of Youth Development Programming to ensure that regional programs align with strategic priorities and objectives of the YMCA.
Regularly evaluate program content to ensure it remains relevant and of high quality.
Recruit, hire, onboard, train, and supervise Program Coordinators and provide guidance in daily operations.
Support and monitor hiring, onboarding, training, and supervision of Group Leaders.
Collaborate with Senior Directors on training, compliance, curriculum, and staff performance.
Work on-site with program staff to assess operations and provide support/coaching.
Plan and lead regular staff meetings, performance evaluations, and provide professional development opportunities in collaboration with Senior Directors.
Foster a positive and collaborative team environment.
Develop and manage program budgets in collaboration with the Senior Directors, ensuring efficient use of resources and adherence to financial guidelines.
Provide fiscal oversight and accountability for assigned program budgets, ensuring expenditures align with approved financial plans.
Monitor financial reports regularly, identify variances, and work collaboratively with finance staff to ensure responsible budget management.
Oversee the staffing, scheduling, logistics, and overall operations of programs across multiple sites.
Build and maintain relationships with local schools, community organizations, and other stakeholders to enhance program offerings.
Act as a liaison between families and staff, addressing concerns and ensuring that program needs are met.
Respond to incidents, family concerns, and staffing challenges promptly and appropriately, and effectively.
Address any issues or concerns that arise in program delivery, ensuring swift resolution and minimal disruption.
Represent the YMCA at community events and meetings, promoting YMCA programs and services.
Promote YMCA programs as part of community engagement and fundraising efforts.
Provide leadership and support to the program directors and site personnel in regard to the annual fundraising
campaign; responsible for percentage of annual campaign support annually.
Requires the use of a personal vehicle to travel between assigned programs within the region; may also require travel across the YMCA of Catawba Valley Association. Program assignments are subject to change based on organizational needs.
Act as Manager on Duty (MOD) as assigned, overseeing all programs and operations of the branch during assigned shifts.
Any duties assigned by supervisor.
Ensures all staff understand and volunteers understand and comply with YMCA abuse prevention policies, actively monitors staff interactions with participants, addresses boundary violations, and ensures prompt reporting of concerns in accordance with YMCA policy and state law.
Physical Requirements:
The Regional Program Director must represent the YMCA in a professional image. He/she must be able to maneuver the grounds and facilities freely and be capable of speaking clearly, including, but not limited to: walking, stooping, carrying minimum of 50 lbs., sitting, standing, pushing, climbing, kneeling, lifting minimum of 50 lbs., and crouching.
Qualifications
Education and Experience:
BA/BS degree in Early Childhood (EC)/Child Development (CD), BA/BS degree in any major with 18 sch in EE/HG&D, or Exceptional Children Program Administration Certificate.
EDU 261 and EDU 262.
Documentation of 5 years' experience as child care director, co-director, assistant director.
Required Level III School Age Administrator credentials through DCDEE
Knowledge:
In-depth understanding of program development and implementation.
Strong knowledge of NC childcare licensing and operational best practices.
Familiarity with budget management and resource allocation.
Understanding how to identify staffing needs based on program enrollment and site demands.
Skills:
Strong Leadership skills, experience managing teams, providing feedback, and ensuring professional growth.
Excellent communication and interpersonal skills.
Ability to design and evaluate engaging and effective programs.
Proficient in Microsoft Office Suite and other relevant software.
Abilities:
Ability to manage multiple programs and projects simultaneously.
Strong problem-solving skills and ability to address challenges proactively.
Supervisory and coaching skills for managing site-level leaders.
Strong ability to handle staff, parent, and program-related challenges.
Ability to build and maintain strong relationships with staff, families, and community partners.
Personal Attributes:
High level of energy, creativity, and enthusiasm for working with children and families.
Strong commitment to diversity, equity, and inclusion.
Ability to work independently and as part of a team.
Safety Policy:
The Regional Program Director will be responsible for observing the following rules:
No Alcohol or drugs will be used on the job at any time.
Report all job accidents the same day the accident happens.
Obtain authorization from your supervisor for all non-emergency treatments for accidents.
Wear seat belts at all times in company vehicles.
Keep the area where you work clean and neat at all times.
Do not remove or bypass any guards on any machinery at any time.
Ask you supervisor when you need additional equipment or instructions to get the job done safely.
Lift with your legs, not your back, and get assistance with loads over 50 pounds.
Advise your supervisor of any hazardous conditions.
Follow all other written and spoken safety rules.
Benefits
Employee Assistance Program
Retirement Contribution once eligible
Posted Salary Range USD $50,000.00 - USD $58,000.00 /Yr.
How much does a regional director earn in Asheville, NC?
The average regional director in Asheville, NC earns between $34,000 and $128,000 annually. This compares to the national average regional director range of $41,000 to $147,000.