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The differences between regional service managers and general service managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a regional service manager, becoming a general service manager takes usually requires 4-6 years. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $85,187 average annual salary of a general service manager.
The top three skills for a regional service manager include customer service, customer satisfaction and service management. The most important skills for a general service manager are customer service, customer satisfaction, and business plan.
| Regional Service Manager | General Service Manager | |
| Yearly salary | $97,948 | $85,187 |
| Hourly rate | $47.09 | $40.96 |
| Growth rate | 5% | 6% |
| Number of jobs | 161,025 | 435,376 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 58% |
| Average age | 46 | 44 |
| Years of experience | 8 | 6 |
A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.
General service managers are professionals who manage the administrative activities of a company to ensure that a proper environment for its operations is achieved. These managers are required to supervise the maintenance activities and upgrades of equipment and systems so that they can minimize disruptions of business activities. Under the direction of the finance manager, general service managers must coordinate with service providers on matters related to finance and tax. They must also manage teams to ensure that they comply with local and occupational health laws.
Regional service managers and general service managers have different pay scales, as shown below.
| Regional Service Manager | General Service Manager | |
| Average salary | $97,948 | $85,187 |
| Salary range | Between $60,000 And $158,000 | Between $52,000 And $137,000 |
| Highest paying City | Mountain View, CA | Mountain View, CA |
| Highest paying state | California | California |
| Best paying company | Stanford University | |
| Best paying industry | Professional | Finance |
There are a few differences between a regional service manager and a general service manager in terms of educational background:
| Regional Service Manager | General Service Manager | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 58% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Pennsylvania |
Here are the differences between regional service managers' and general service managers' demographics:
| Regional Service Manager | General Service Manager | |
| Average age | 46 | 44 |
| Gender ratio | Male, 80.8% Female, 19.2% | Male, 78.3% Female, 21.7% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 7% | 10% |