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Relationship manager jobs in Springfield, MO - 30 jobs

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  • Automotive Tool Sales/Route Manager - Full Training

    Mac Tools 4.0company rating

    Relationship manager job in Saddlebrooke, MO

    Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017
    $50k-57k yearly est. 7d ago
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  • Customer Success Program Manager

    Heartland Business Systems 4.1company rating

    Relationship manager job in Springfield, MO

    The Customer Success Program Manager will work with the internal team to assist customers in articulating desired business outcomes to drive effective achievement of targeted outcomes through adoption, expansion, and retention of HBS CISCO offerings. Customer Success Program Manager leverages their ability to build, grow, and deepen customer relationships to develop, work with teams to integrate solutions, identify adoption barriers and actions to remove them, execute adoption frameworks and interpret customer usage data while leading customers to renewals and cultivating new sales opportunities. The individual in this role will be responsible for expanding business opportunities and improving product adoption while reducing churn and increasing ARR through new sales opportunities. In addition, this individual will also document and drive successful customer outcomes, ultimately turning customers into advocates for the company. Roles and Responsibilities/ Essential Functions: Accelerates time to business value Clearly articulate success, milestones, and value across products and map these to customer's business/technology objectives Accelerate time to value and drive adoption of deployed products Coordinate efforts across internal teams to support customer outcomes (Engineering, Project Management, Customer Success and Managed Services) Ensure that products are delivering promised value to customers Deliver consistency in customer service motions across internal teams Coordinate, orchestrate, and set cadence for internal teams to improve customer outcomes Grow relevance of Company offers and solutions Increase value from existing products by understanding customer goals and defining additional use cases; expand existing solutions across customer's business Elevate the company's role in the account Shape customer thinking on the technological roadmap for the future Bring company expertise and best practices as strategic thought partner Build a customer journey by executing a Success Plan that drives outcomes, and positioning of solutions throughout all stages of the Lifecycle (aka Racetrack) inclusive of all company offers, leading to appropriate expand opportunities and renewal cycles. Maximize ARR for the company (Minimize churn) Establish a baseline for the Customer What product/solutions has the customer purchased and how are they doing? Establish baselines of customer current state (products, useage, health scores) Establish Account map of solutions mapped to internal stakeholders Understand customer history, operational structure and culture Establish Business alignment Deeply understands the customer business goals, environment, pain points and operational maturity Verify business outcomes with the customer profile, culture, vision and strategy Establish a common understanding with the customer for the proof of value, business metrics, and adoption of solutions. (Examples- reduce time to market, reduce cost, reducing risk, grow top line, acquire new customers etc). Identify and agree prioritize use cases to secure quick wins and accelerate initial onboarding, implementation, optimization and/or adoption Determine critical success factors to connect to business outcomes, for example: Operational efficiencies Productivity improvement Risk mitigation Business differentiation Execute on Adoption Strategy Project Plan (timelines, tasks, dependencies, metrics, etc.) RACI Chart (Executive sponsors, key stakeholders, etc.) Execute on Success Plan Change Management Organizational Structures Governance models (customer interactions based on stakeholder and accountable parties, organization structure knowledge, conflict management processes, etc.) Training Communication Plan Monitor Impact and Consumption Measures Establish baselines of customer current state and targeted end state (products, usage, health scores) Associate customer business outcomes to data-driven key performance indicators (KPI'S). Report (internally and to the customer) Impact and Consumption Relative to Desired Business Outcomes Review and analyze relevant data. Present and report the impact of the offerings currently in place Observe, consult, adjust and optimize approach to improve adoption. Facilitate Retention, i.e., Renewals Perform actions to drive value recognition for example, report on business outcomes and define corrective adoptive actions, Identify New Sales Opportunities Facilitate exploratory discussion in discovery of expansion opportunities Promote loyalty (testimonials and referrals) Proactively qualify, communicate and transition the identified opportunities into appropriate function. Drive the successful introduction of the new solutions based on the customer expected outcomes. Support Development and Closing of New Sales Opportunities Establish formal review process with key stakeholders (e.g. Customer Business Review) Facilitate the onboarding, implementation, utilization, optimization, and adoption of customer-purchased and installed solutions. Identify, track, and report key success factors in support of strategic adoption plan. Execute Success Plan Project Plan (timelines, tasks, dependencies, metrics, etc.) RACI Chart (Executive sponsors, key stakeholders, etc.) Maintain relationships with key stakeholders Maintain product knowledge and target use cases Responsible for being a customer advocate Establish ongoing collaborative working relationship with internal sales and business development, delivery, LOB, development organization or other functional areas teams to promote seamless support to customer. Execute a plan to drive successful customer adoption and utilization of services and solutions. Report metrics of customer's process improvement. Identify customers' services adoption enablers and barriers. Facilitate ongoing customer meetings to monitor and track progress of customer business metrics outcomes. Measure and report the impact of the installed solutions and identify potential improvements based on additional technologies. Report metrics-based support for the Adoptions, Retention, and Expansion of service sales functions. Identify new sales opportunities. Requirements Competencies: Accuracy - Ability to perform work accurately and thoroughly. Applied Learning - Ability to hear, understand and interpret what others are saying. Adaptability - Ability to adapt your way of thinking or responding to changing workplace conditions. Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Customer Oriented - Ability to take care of the customers' needs while following company policy. Detail Oriented - Ability to pay attention to the minute details of a project or task. Goal Oriented - The ability to stay focused on the task objective and perform in accordance with clear expectations and goals. Organized - Following a systematic method of performing a task. Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. Analytical Skills - Analytical skills looks at the ability of the individual to gather raw data and to process that data into a meaningful form. Leadership - Leadership skills looks at how well the individual motivates and guides others to ensure performance in accordance with clear expectations and goals. It involves attracting, supporting, developing, and retaining a talented and diverse workforce. Managerial Skills - Managerial skills look at the ability of the individual to achieve desired outcomes by setting goals and priorities that deliver results. Presentation Skills - Presentation skills looks at the ability of the individual to effectively present information to a group. Negotiation Skills - Negotiation skills looks at the ability of the individual to reach outcomes that gain the support and acceptance of all parties. Business Acumen - Business acumen looks at the ability of the individual to understand and discriminate between various business related topics and issues. This includes insight into, and understanding of, specialized business concepts. Required Experience: 6+ years of technical, business and/or sales experience Previous experience with Cisco software and agreements Preferred Experience: Previous experience with the Cisco Lifecycle Advantage (CX) program Required Skills, Education and/ or Certifications: Bachelor's degree or equivalent certification 3+ years customer facing experience in technology, business acumen, business consulting, Service Management, and customer support, professional services, sales, and marketing. Proficiency using a computer and working with Microsoft office suite; Outlook, Word, excel Exposure to Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), analytics, and metric-based reporting. Solid comprehension and experience with business processes, metrics, cross-functional and line of business operations, financial acumen and social collaboration methodologies and technologies Preferred Skills, Education and/ or Certifications: Cisco Customer success program manager Certification Equal Opportunity Employer - Including Disabled and Veterans #HBS
    $68k-104k yearly est. 5d ago
  • Comml Relationship Spec

    Umb 4.6company rating

    Relationship manager job in Springfield, MO

    The Commercial Relationship Specialist role provides a highly skilled level of support to Relationship Managers and Clients within Commercial Banking while maintaining and supporting the development of relationships with customers and internal partners. Primary Responsibilities Assist Relationship Manager(s) by performing daily support activities related to client relationships and keep respective Relationship Manager informed when appropriate Act as point of contact for Commercial Banking clients for all servicing requests related to client relationship Manage post-closing requirements such as exception citing's, collateral perfections, covenant items, etc. Work closely with Treasury Management team to successfully onboard new Deposit Account and Treasury Services for clients as well as provide guidance to clients to the appropriate resource for servicing and assistance Maintain client records for both loan and deposit accounts Provide professional and courteous customer service while answering questions, researching issues, and providing resolutions as needed Facilitate loan payoffs and collateral release requests Assist with Analysis Refund requests Facilitate no-pin wires Assist with transfers Handle customer overdraft communication and decisioning Provide and assist with Loan and Deposit Account information/documentation Requirements for Commercial Relationship Specialist - High School Diploma or GED and three (3) years general banking experience Or, a Bachelor's degree and two (2) years banking or client support experience Compensation Range: $33,920.00 - $65,380.00 The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to ************************* to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.
    $33.9k-65.4k yearly Auto-Apply 8d ago
  • Specialty Account Manager, Auvelity (Springfield, MO)

    Axsome Therapeutics, Inc. 3.6company rating

    Relationship manager job in Springfield, MO

    Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain's biggest problems so patients and their loved ones can flourish. For more information, please visit us at ************** and follow us on LinkedIn and X. About This Role Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure successful promotion of AUVELITY for major depressive disorder in adults and potential future indications. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels. SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. Job Responsibilities and Duties include, but are not limited to, the following: * Proficient in both virtual and live customer engagements * Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership * Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines * Develop strong customer relationships by better understanding the customer's needs * Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) * Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers' confidence to prescribe Axsome medications for appropriate patients * Communicate territory activity in an accurate and timely manner as directed by management * Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results * Successfully complete all training classes in a timely manner * Complete administrative duties in an accurate and timely fashion * Manage efforts within assigned promotional budget * Effectively collaborate across all corporate functions * Attend medical congresses and society meetings as needed * Ensure timely access for patients through patient services and savings programs * Overnight travel as indicated by the needs of the business * Additional responsibilities as assigned Qualifications / Requirements * Bachelor's degree from an accredited college or university * Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role * 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space * Psychiatry/CNS experience strongly preferred * Demonstrated experience delivering outstanding results * Launch experience strongly preferred * Must live in the territory's geography * Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals * Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment * Comfortability with uncertainty and high expectations * Patient support services experience a plus * Strong digital marketing aptitude * Strong interpersonal, presentation, and communication skills * Frequent driving, including extended periods of time behind the wheel * Prolonged sitting and standing as part of daily job functions * Ability to lift and carry up to 30lbs regularly * Overhead reaching required to close and secure liftgates or similar equipment Salary & Benefits The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package. Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law. Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.
    $100k-150k yearly 20d ago
  • Regional Manager

    Cambio Property Management

    Relationship manager job in Springfield, MO

    About Cambio: Cambio Communities was established in 2020 by a team of seasoned professionals in the manufactured housing industry, united by a shared vision to transform how communities are managed and how residents are valued. At Cambio Communities, our people are at the heart of everything we do. We're dedicated to empowering our team with fulfilling careers, meaningful growth opportunities, and the chance to make a real difference in the lives of our residents through providing exceptional service and fostering thriving, connected communities. We're a people first organization and here's how you'd fit in at Cambio: At Cambio Communities, our Core Values define who we are and how we operate. Represented by the acronym EPIC - Empowerment, Passion, Integrity, and Collaboration - these principals guide our commitment to creating exceptional (or EPIC) experiences for our residents, our team members and our communities. Position Summary The Regional Manager is responsible for the overall operations of multiple manufactured home communities in their assigned portfolio of communities - this region will be for properties in IL, IA, and MO at this time. Regional alignments occur from time to time due to the growth of the company and property acquisition. These areas include financial performance, community management, leasing and rent collection, managing employees, maintenance and make ready of manufactured homes and community appearance, managing expenses, inventory management of community owned homes in all communities, meeting community budgets, following and enforcing company policy, and being EPIC. Duties and Responsibilities What you will do: The qualified individual will work as an integral part of the operations team to perform the following essential job functions: Directs operations at the individual communities in the region to ensure they meet the established operational and financial performance goals by inspecting properties, reviewing financial, market, and operational reports, managing community operations and developing and implementing appropriate action plans to achieve results. Directs project and property management activities within guidelines and directives set by Senior Management Provides timely reporting and on-going communication about the performance of the properties including sales initiatives, and responds to leaderships, questions, issues, and requests. Drives a culture of sales to meet monthly, quarterly, and annual sales targets. Through leading their team and following company policy, state/ local requirements, and best practices is responsible for oversite and performance of community rent collections. Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth. Ensures that the appearance and physical aspects of the properties meet the business established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio. Work with Senior Management, Human Resources, Corporate Administration, Inventory, and Accounting teams to promote timely, accurate and team-oriented interactions and task accomplishment and documentation. Oversees the appropriate and adequate staffing at each community and train, coach and engage staff with corporate policies, procedures, and values, ensuring employee and contractor/vendor behavior aligns to Cambio core values. Develop and manage the annual budget(s) for the properties comprising the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the senior management and accounting to address and resolve gaps in the financial performance of the portfolio. Manage the amount of rent charged on lots within the community according to the Budget. Monitor, maximize and report the Occupancy Rates of each assigned property, occupancy rate and rental rate for Community Owned Homes. Monitor, MINIMIZE, and report on delinquent resident monthly payments and report on expense related to non-sewer/water utilities in the communities. Oversee the inventory homes in need of rehabilitation in a timely and cost-efficient manner. Monitor, review, and manage all expenses related to assigned communities. Work with Community Manager and Construction Manager to finalize bids and ensure maintenance projects at communities are handled in a cost-effective manner. Responsible for the oversight of compliance to fair housing requirements. Travel on a regular basis to assigned properties to provide oversight, feedback, and corrective measures to on-site property staff and contractor/vendors as well as monitor and maintain the properties themselves. Be aware, comply with, educate, and hold property staff accountable to complying with local, state, and federal regulations and laws including health and safety. Other duties and projects as assigned Qualifications What you should have: Bachelor's degree from a four-year college or university is preferred. Five + years of property management experience as a Regional, Community, or Property Manager. A passion for delivering a best-in-class marketing, sales, and leasing experience. Computer skills desired: Microsoft Office Suite and Property Management Software. Strong management and operational skills including customer service; public relations; performance management. Excellent communication skills including writing and verbal. Excellent computer literacy in MS Office suite of products and software applications including Yardi, Rent Manager, Back Office, and Manage America. Must maintain a valid driver license and clean driving record. A growth mindset; always testing and learning. Compensation What we have to offer: We know that happy people are productive and perform. If we take good care of our team, everything else will fall in place. That's why we offer competitive pay that is commensurate with the market and relevant experience, along with an excellent benefits package including Medical, Dental, Vision, Life, Disability, FSA and 401(K). Certain positions with sales and leasing responsibilities are provided with a commission plan or an override program. Supervisory Responsibilities Directly supervises on-site employees. Carries out supervisory responsibilities in accordance with the Cambio's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Physical Demands and Work Environment Frequently required to stand, walk, sit, bend, and reach. Occasional exposure to outside weather conditions. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate. The employee must occasionally lift and /or move more than 20 pounds. Equal Opportunity Employer At Cambio, we don't just accept difference - we celebrate it! We are committed to creating an inclusive environment for all employees and seek to support the diverse cultures, perspectives, skills, and experiences of our staff. Cambio is an equal opportunity employer where hiring is based solely on a person's merit and qualifications directly related to professional competence. Cambio does not discriminate against any applicant or employee based on their race, creed, color, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital status, medical condition, or any other non-merit factor protected by law. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LiveCambio #PropertyManagement #MH #JobOpenings #NowHiring #EmploymentOpportunities #CambioCommunities Unsolicited resumes from third party agencies will not be accepted.
    $65k-104k yearly est. 1d ago
  • Cloud Account Manager

    Alert It Solutions

    Relationship manager job in Springfield, MO

    Serve as the primary point of contact for cloud service providers, managing day-to-day interactions and long-term relationships. Maintain strong communication channels to ensure timely support, updates, and service delivery. Lead contract negotiations, renewals, amendments, and licensing discussions with cloud providers. Evaluate pricing models, proposals, and commercial terms to align with business objectives. Ensure compliance with contractual obligations and manage contract lifecycle documentation. Monitor cloud billing, consumption patterns, and cost allocation reports. Identify cost-saving opportunities and optimize cloud usage through pricing plans, reservations, and right-sizing. Provide regular financial reports and recommendations to leadership. Manage operational or service-related issues raised by internal teams or providers. Coordinate and drive resolution of disputes, SLA breaches, and technical escalations. Act as the escalation manager for executive-level stakeholder conversations. Coordinate cloud-related activities across engineering, finance, procurement, and operations teams. Ensure internal teams receive required resources, licenses, access, and support from cloud providers. Facilitate cross-functional alignment for cloud initiatives, renewals, and commercial strategy. Conduct periodic business reviews with cloud providers to evaluate performance, roadmap alignment, and improvement opportunities. Track vendor KPIs, SLAs, and service metrics to ensure compliance and accountability. Maintain documentation related to vendor performance, negotiations, and governance.
    $39k-67k yearly est. 7d ago
  • Account Manager - Liquid Waste

    GFL Environmental

    Relationship manager job in Springfield, MO

    Promote, sell, increase and preserve GFL Environmental, Inc used oil recovery, waste/waste processing, vacuum truck services, and hazardous waste removal services to businesses and industrial establishments in assigned territory by identifying new market areas, maintaining current customers, and developing strategies to outweigh competition. Prepare sales contracts with knowledge of pricing, costs and equipment with input from Commercial Sales Manager or Branch Manager. Essential Functions: Aggressively solicit lines of business from current and prospective customers to maintain and increase customer base. In-depth knowledge of hazardous waste regulations (e.g., RCRA, TSCA) and disposal/recycling processes. Assist clients in maintaining compliance with hazardous waste handling and disposal standards, including documentation and reporting requirements. Maintain good customer relations by traveling throughout assigned territory to meet with existing and prospective customers to assess and manage customer needs. Compile and manage lists of prospective customers in provided sales funnel for use in sales leads through cold-calling and other techniques. Penetrate new and existing market areas to maintain and increase sales and market share for assigned territories. Develop working knowledge of branch/regional profit and loss components and dynamics including pricing service, calculating desired margins and cost of service. Develop and maintain working knowledge of products and equipment pricing, costs and applications. Provide price quotes and credit terms to potential customers and prepare sales contracts. Develop and exhibit proficiency in product placement, customer needs analysis, customer upgrades. Demonstrate proficiency in preparation and organization of sales presentations to major accounts by effectively displaying and demonstrating products and services and emphasizing marketable features. Maintain awareness of the activities of all competitors. Assist with the identification and implementation of price increases for substandard accounts. Participate in business related meetings, conferences, social functions and civic organizations to boost the overall exposure of the Company. Court, cultivate, secure and act as liaison between large customers, municipal and governmental sector business including bid invitations and preliminary bid preparation. Additional Responsibilities: Conform in all respects with applicable federal, state and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. Perform other duties and responsibilities as required or requested by management. Education, Training, Experience and Licensing/Certification Requirements: Bachelor's degree from a four (4) year college or university 1-2 years' experience in environmental waste industry. Five (5) to seven (7) years of sales experience with thorough knowledge of sales techniques. Equivalent combination of education and experience. Certifications such as HAZWOPER or RCRA compliance training a plus. Possess valid state driver's license. Knowledge, Skills and Abilities: Strong verbal communication and interpersonal skills. Ability to read, analyze and interpret general business periodicals, professional journals, technical journals or governmental regulations. Ability to effectively present information and respond to questions from managers, clients, customers and the general public. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to create, design and implement solutions to general and customer specific problems. Ability to interpret instructions furnished in written, oral, diagram or schedule form. Ability to self-direct various assigned initiatives and to work under limited supervision. Physical/Mental Demands: Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear, and climb. Visual requirements include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Possess ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 25 pounds. Must adhere to safety protocols when visiting hazardous waste facilities or handling hazardous materials. Working Conditions: Work involves extended periods of driving resulting in exposure to high vehicle traffic and extended periods of sitting. Occasionally exposed to outside weather conditions of heat, cold and humidity. Noise level is usually moderate but can become loud. #GFLTalent GFL Environmental, Inc. is an Equal Opportunity Employer. It will make reasonable accommodations to enable employees to perform their jobs. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
    $39k-67k yearly est. 55d ago
  • Account Manager

    Notified

    Relationship manager job in Springfield, MO

    Who We Are West solutions connect people and organizations at the right time and in the right ways, making those mission-critical connections more relevant, engaging, and actionable - turning Information to Insight. As part of West's commitment to investing in category-leading platforms that address evolving enterprise needs, we are pleased to introduce WestCX to our portfolio. WestCX will serve as the technology and innovation engine behind two distinct go-to-market brands: Mosaicx and TeleVox. WestCX strengthens our position in delivering AI-driven, omnichannel solutions that automate interactions and optimize engagements, improving efficiency and customer satisfaction. Together, the brands will collaborate to bring advanced technology and communication solutions to organizations seeking personalized engagement and experiences. Visit ************ to learn more. About the Role: We are seeking an Account (Relationship) Manager to join our dynamic team. This role is primarily focused on managing existing accounts and fostering relationships with our high-value clients. The ideal candidate will have a strong background in account management, with a proven ability to identify opportunities for cross-selling our suite of patient engagement products. Key Responsibilities Manage a portfolio of existing high-value client accounts, ensuring high levels of customer satisfaction and retention Develop and maintain strong relationships with key stakeholders within client organizations Negotiate contract extensions and expansion Collaborate with internal teams, including marketing and product development, to align client needs with our offerings Conduct regular account reviews to assess client needs, performance, and satisfaction Prepare and present reports on account status, sales performance, and growth opportunities to senior management Travel as needed Role Focus Build and execute a strategic account plan that will: Identify customer's key business drivers & needs Identify opportunities for cross-selling additional products and services to enhance client engagement and satisfaction Identify customer attrition risk drivers and recommendations for risk mitigation Identify opportunities for adoption and growth within existing accounts Stay informed about industry trends and competitor offerings to effectively position our solutions in the market Required Qualifications: Education & Experience Bachelor's degree in Business, Marketing, Healthcare, or related field (equivalent professional experience may be considered in lieu of formal education) 5+ years of experience in account management or sales 5+ years of experience being measured on revenue retention and growth with successful track record Core Skills & Abilities Excellent communication, negotiation, and interpersonal skills Proven ability to build and maintain relationships with clients at all levels Self-motivated with a results-driven approach and focus on customer success Proven experience managing contract renewals, including negotiating terms, ensuring timely execution, and maintaining high client retention rates Established success in identifying opportunities for cross-selling and upselling Building and executing a sales/account management territory plan Ideal Candidate Profile: Industry Experience Experience in healthcare technology sector (preferred) Healthcare IT sales experience (EHR, EMR, telemedicine, etc.) Knowledge of healthcare industry standards Background in contact center technology solutions (IVR, omnichannel communication, workforce management, etc.) Previous experience with SaaS solutions or cloud-based offerings Technical & Strategic Expertise Strong understanding of IT solutions (cloud, software, and infrastructure) and their application in healthcare and contact centers Familiarity with industry research & BI tools (Definitive Analytics, LinkedIn Navigator, KLAS, etc.) Strong understanding of patient engagement solutions and healthcare industry dynamics Demonstrated ability to build relationships with senior executives (C-suite/VP level) If you're ready to take on this exciting challenge and grow with a dynamic company at the forefront of customer experience technology, apply today to become part of the Mosaicx success story! In addition to competitive pay, we understand that employee benefits are an important factor in your choice of where to work. That's why we offer a comprehensive benefits program for you and your family. Medical, dental, vision insurance Health savings and flexible spending accounts Mental health and wellness program (EAP) Paid time off including vacation, holiday and sick time 401(k) retirement plan with company match up to 6% after one year Tuition reimbursement & in house learning platform Service awards. . . and much more Apply today and be a part of Innovative Technology! We have discovered the most effective way to create and maintain a global presence is to represent diversity in our workforce. Our company continues to thrive because we employ a unique group of diverse, talented individuals. It is our practice that no employee or job applicant be treated unfairly on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any factor unrelated to sound business practice.
    $39k-67k yearly est. Auto-Apply 60d+ ago
  • Account Manager - State Farm Agent Team Member

    Howie Wehmeyer-State Farm Agent

    Relationship manager job in Springfield, MO

    Job DescriptionBenefits: Simple IRA Health stipend License reimbursement Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Howie Wehmeyer - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain customer relationships to drive retention and growth. Conduct policy reviews and provide recommendations to customers. Oversee the resolution of complex customer issues. Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: Experience in insurance sales or account management preferred. Leadership and interpersonal skills. Proven track record of meeting sales targets. Willingness to engage in sales conversations.
    $39k-67k yearly est. 8d ago
  • Account Manager - State Farm Agent Team Member

    Clint Harris-State Farm Agent

    Relationship manager job in Springfield, MO

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development 401(k) Dental insurance Health insurance Vision insurance ABOUT OUR AGENCY: Ive been proudly serving the Springfield community since 2007, and were now approaching our 20-year anniversary. One of the things that truly defines our agency is how connected we are to the community. We regularly run booths at local events like the Route 66 Festival, the Ozarks Food Truck Festival, Cars & Coffee, The Man Show, and many others. During the summer, we host monthly customer appreciation days at the officecomplete with free food, yard games like cornhole, and plenty of time for customers to connect with our team. Our office culture is tight knit, welcoming, and genuinely fun. We make it a point to spend time together outside of work, gathering once a month at an off-site location to strengthen relationships between both of our teams. We rotate activities to keep things freshdinners, trivia, breweries, game nights, and more. We also celebrate holidays together, often at my home, because we truly see ourselves as a work family. When we win, we win together. We currently have 13 full-time team members across two offices and 3 additional part-time employees. I offer competitive benefits, including a 401(k) plan, health insurance, dental and vision coverage, and unlimited PTO. We also love to make work rewardingteam outings, friendly competitions throughout the year, a highly competitive bonus plan, and birthday lunches for the entire office are all part of the experience. If youre looking for a place where you can grow your career, feel supported, and be part of a team that genuinely enjoys working together, youll feel right at home here. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Clint Harris - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain customer relationships to drive retention and growth. Conduct policy reviews and provide recommendations to customers. Oversee the resolution of complex customer issues. Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: Experience in insurance sales or account management preferred. Leadership and interpersonal skills. Proven track record of meeting sales targets. Willingness to engage in sales conversations.
    $39k-67k yearly est. 6d ago
  • Account Manager

    Circadia

    Relationship manager job in Springfield, MO

    Job Description Circadia (formerly Scott Rice Office Works) is one of the premier commercial furnishing providers in the country, creating spaces that are engaging, inspiring, and perfectly tailored to our clients' needs and goals. Our clients range from small business owners to Fortune 500 corporations, healthcare, education, government, and hospitality environments. At Circadia we believe in providing the best possible service to our clients and constantly striving to provide the best possible work environment for our team members. OVERVIEW: We are seeking a confident and self-motivated candidate who is committed to leveraging knowledge, research insights, and applications in the corporate, education, and healthcare markets to help develop and grow business. Your primary objective is to drive sales, ensure customer satisfaction, and maintain long-term business relationships. KEY RESPONSIBILITIES Quarterback | Relationship Owner: Develop, establish, & maintain strong relationships with existing and new clients, including A&D, and other appropriate influencers. Serve as the primary point of contact for clients, owning all critical details, milestones & deadlines, meetings, processes, and overall customer experience. Move project through to completion. #1 resource for finding answers or solutions. Be a trusted & educated resource for the customer. Sales and Business Development: Promote and sell all Circadia services within existing accounts and develop new accounts. Identify new sales opportunities and actively pursue leads to grow the account base. Meet or exceed sales targets and performance metrics. Track all sales activities including forecasting in the CRM. Knowledge Consultant: Stay up to date on the latest furniture trends, product offerings, and industry developments to provide clients with the most relevant and innovative solutions. Advise clients on product selection based on their specific needs, space requirements, and design preferences. Solution focused & strategic problem solver. Maintain an overall understanding of current market trends. Maintain knowledge of manufacturer partner capabilities and portfolio. Ability to facilitate a showroom tour for a strategic client. Capable to create generic thought starters from manufacturer images and photography. Ability to create or give direction for conceptual applications or layouts. Project Process & Resource Allocator: Defines & owns entire project process. Properly uses resources to move the project through completion. Develop & own timeline through project completion both internally & externally. Develop & own high/low budget through project completion ensuring we are staying within budget. Knowledge of contracts and strategically applying them. Handle customer complaints and issues promptly and professionally, working toward quick resolutions. Collaborate with the entire project team to deliver exceptional customer experience and ensure smooth operations. Attend trade shows, conferences, and industry events to network and stay informed about industry trends. CORE COMPETENCIES Sales & Negotiation: Build relationships, negotiate deals, and drive sales. Product Knowledge: Expertise in furniture types, materials, and design trends. Customer Service: Address customer concerns, resolve issues, and provide ongoing support. Communication: Clearly convey product details, listen to client needs, and collaborate with teams. Team Collaboration: Coordinate with internal teams to ensure smooth order processing and delivery. Market & Financial Acumen: Understand market trends, manage pricing, and forecast sales. Tech-Savvy: Utilize CRM software and digital tools for tracking and communication. EDUCATION & EXPERIENCE Bachelor's Degree (B.A.) from a four-year college or university preferred; 3 years' related experience and/or training, or equivalent combination of education and experience. Ability to travel for client visits, conferences and industry related events.
    $39k-67k yearly est. 20d ago
  • Account Manager (Springfield)

    Color-Art Integrated Interiors 4.2company rating

    Relationship manager job in Springfield, MO

    Circadia (formerly Scott Rice Office Works) is one of the premier commercial furnishing providers in the country, creating spaces that are engaging, inspiring, and perfectly tailored to our clients' needs and goals. Our clients range from small business owners to Fortune 500 corporations, healthcare, education, government, and hospitality environments. At Circadia we believe in providing the best possible service to our clients and constantly striving to provide the best possible work environment for our team members. OVERVIEW: We are seeking a confident and self-motivated candidate who is committed to leveraging knowledge, research insights, and applications in the corporate, education, and healthcare markets to help develop and grow business. Your primary objective is to drive sales, ensure customer satisfaction, and maintain long-term business relationships. KEY RESPONSIBILITIES Quarterback | Relationship Owner: * Develop, establish, & maintain strong relationships with existing and new clients, including A&D, and other appropriate influencers. * Serve as the primary point of contact for clients, owning all critical details, milestones & deadlines, meetings, processes, and overall customer experience. * Move project through to completion. * #1 resource for finding answers or solutions. * Be a trusted & educated resource for the customer. Sales and Business Development: * Promote and sell all Circadia services within existing accounts and develop new accounts. * Identify new sales opportunities and actively pursue leads to grow the account base. * Meet or exceed sales targets and performance metrics. * Track all sales activities including forecasting in the CRM. Knowledge Consultant: * Stay up to date on the latest furniture trends, product offerings, and industry developments to provide clients with the most relevant and innovative solutions. * Advise clients on product selection based on their specific needs, space requirements, and design preferences. * Solution focused & strategic problem solver. * Maintain an overall understanding of current market trends. * Maintain knowledge of manufacturer partner capabilities and portfolio. * Ability to facilitate a showroom tour for a strategic client. * Capable to create generic thought starters from manufacturer images and photography. * Ability to create or give direction for conceptual applications or layouts. Project Process & Resource Allocator: * Defines & owns entire project process. * Properly uses resources to move the project through completion. * Develop & own timeline through project completion both internally & externally. * Develop & own high/low budget through project completion ensuring we are staying within budget. * Knowledge of contracts and strategically applying them. * Handle customer complaints and issues promptly and professionally, working toward quick resolutions. * Collaborate with the entire project team to deliver exceptional customer experience and ensure smooth operations. * Attend trade shows, conferences, and industry events to network and stay informed about industry trends. CORE COMPETENCIES * Sales & Negotiation: Build relationships, negotiate deals, and drive sales. * Product Knowledge: Expertise in furniture types, materials, and design trends. * Customer Service: Address customer concerns, resolve issues, and provide ongoing support. * Communication: Clearly convey product details, listen to client needs, and collaborate with teams. * Team Collaboration: Coordinate with internal teams to ensure smooth order processing and delivery. * Market & Financial Acumen: Understand market trends, manage pricing, and forecast sales. * Tech-Savvy: Utilize CRM software and digital tools for tracking and communication. EDUCATION & EXPERIENCE * Bachelor's Degree (B.A.) from a four-year college or university preferred; 3 years' related experience and/or training, or equivalent combination of education and experience. * Ability to travel for client visits, conferences and industry related events.
    $30k-38k yearly est. 22d ago
  • Account Manager

    Brenntag 4.5company rating

    Relationship manager job in Springfield, MO

    Account ManagerOur team in Springfieldcurrently has an opening for an Account ManagerYOUR ROLE & RESPONSIBILITIESJob Summary: Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit. They must utilize frequent face-to-face and/or telephone contact in a consultative sales approach to ensure the satisfaction of customer needs. They must identify selling opportunities and assertively act upon the opportunities that offer maximum potential and/or gross profit - both with existing customers through cross- and range-selling as well as with new leads. They must uphold Brenntag's core values and focus on customer excellence in all regards every day. Job Description:Customer Business Development (70%) Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels). Identify customer potentials, i.e., opportunities for cross- and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Specialties sales staff). Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager. Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals. Manage spot business/rush offers, get support from Commercial Assistant when necessary. Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management/Product Management for Pricing topics). Act as major point of contact to customers in assigned territory in all commercial matters. Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand. Leverage Brenntag Connect to generate and maximize sales. New Customer Generation (10%) Spot opportunities for launching sales projects in cooperation with other departments like Product Management. Identify and prioritize prospective customers. Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline. Liaise with Brenntag Specialties sales staff on customers with new Brenntag Essentials business opportunities. Sales & General Admin (15%) Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management. Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects). Update and maintain customer opportunity pipelines and potentials in the CRM system Complete sales and revenue-related reporting. Drive commercial and functional excellence based on guidance/input from Commercial Excellence Function. Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements. Know-How Management (5% to-be) Maintain an up-to-date level of product knowledge, e.g., via training. Keep up to date with changes and updates in the product portfolio and in the market. Keep up to date on feedstock and upstream developments that impact product price movements. YOUR PROFILEEducation and Experience: Preferably Post-Secondary Education with a focus in Business, Science or equivalent. Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role). Must have a Valid driver's license with clean driving record Strong commercial understanding High self-management capabilities Customer-centric mindset, focusing on creating a positive experience for the customer Strategic mindset and ability to add value through providing solutions Strong ability to manage complexity in a dynamic work environment. Outstanding listening, communication, networking, interpersonal and influencing skills Ability to engage different levels in the organization Fluent in English (verbal and written) Travel as per business needs OUR OFFER We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential. Individual development, on-the-job training, and development programs designed to help our employees grow in their careers. Paid parental leave Education assistance program Employee assistance program Various healthcare plan options as well as 401(k) INTERESTED? We look forward receiving your application. Brenntag provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by applicable federal, state or local law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at accommodations@brenntag.com (phone, tty, fax, email, etc.). Brenntag North America, Inc. and its subsidiaries use E-verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to ********************************** or view the poster at ********************************************** Contents/E-Verify_Participation_Poster.pdf. Brenntag TA Team
    $35k-55k yearly est. Auto-Apply 60d+ ago
  • Account Manager - Liquid Waste

    Waste Industries 4.7company rating

    Relationship manager job in Springfield, MO

    Promote, sell, increase and preserve GFL Environmental, Inc used oil recovery, waste/waste processing, vacuum truck services, and hazardous waste removal services to businesses and industrial establishments in assigned territory by identifying new market areas, maintaining current customers, and developing strategies to outweigh competition. Prepare sales contracts with knowledge of pricing, costs and equipment with input from Commercial Sales Manager or Branch Manager. Essential Functions: Aggressively solicit lines of business from current and prospective customers to maintain and increase customer base. In-depth knowledge of hazardous waste regulations (e.g., RCRA, TSCA) and disposal/recycling processes. Assist clients in maintaining compliance with hazardous waste handling and disposal standards, including documentation and reporting requirements. Maintain good customer relations by traveling throughout assigned territory to meet with existing and prospective customers to assess and manage customer needs. Compile and manage lists of prospective customers in provided sales funnel for use in sales leads through cold-calling and other techniques. Penetrate new and existing market areas to maintain and increase sales and market share for assigned territories. Develop working knowledge of branch/regional profit and loss components and dynamics including pricing service, calculating desired margins and cost of service. Develop and maintain working knowledge of products and equipment pricing, costs and applications. Provide price quotes and credit terms to potential customers and prepare sales contracts. Develop and exhibit proficiency in product placement, customer needs analysis, customer upgrades. Demonstrate proficiency in preparation and organization of sales presentations to major accounts by effectively displaying and demonstrating products and services and emphasizing marketable features. Maintain awareness of the activities of all competitors. Assist with the identification and implementation of price increases for substandard accounts. Participate in business related meetings, conferences, social functions and civic organizations to boost the overall exposure of the Company. Court, cultivate, secure and act as liaison between large customers, municipal and governmental sector business including bid invitations and preliminary bid preparation. Additional Responsibilities: Conform in all respects with applicable federal, state and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. Perform other duties and responsibilities as required or requested by management. Education, Training, Experience and Licensing/Certification Requirements: Bachelor's degree from a four (4) year college or university 1-2 years' experience in environmental waste industry. Five (5) to seven (7) years of sales experience with thorough knowledge of sales techniques. Equivalent combination of education and experience. Certifications such as HAZWOPER or RCRA compliance training a plus. Possess valid state driver's license. Knowledge, Skills and Abilities: Strong verbal communication and interpersonal skills. Ability to read, analyze and interpret general business periodicals, professional journals, technical journals or governmental regulations. Ability to effectively present information and respond to questions from managers, clients, customers and the general public. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to create, design and implement solutions to general and customer specific problems. Ability to interpret instructions furnished in written, oral, diagram or schedule form. Ability to self-direct various assigned initiatives and to work under limited supervision. Physical/Mental Demands: Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear, and climb. Visual requirements include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Possess ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 25 pounds. Must adhere to safety protocols when visiting hazardous waste facilities or handling hazardous materials. Working Conditions: Work involves extended periods of driving resulting in exposure to high vehicle traffic and extended periods of sitting. Occasionally exposed to outside weather conditions of heat, cold and humidity. Noise level is usually moderate but can become loud. #GFLTalent GFL Environmental, Inc. is an Equal Opportunity Employer. It will make reasonable accommodations to enable employees to perform their jobs. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
    $40k-66k yearly est. Auto-Apply 57d ago
  • Account Manager

    Acrisure 4.4company rating

    Relationship manager job in Springfield, MO

    A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing accurate, efficient, and effective responses. This role requires subject matter expertise in client services and coordination, accurate insurance processing and customer experience delivery. Responsibilities: * Manages the overall team operations, client coordination, and customer service delivery. This includes coordinating, coaching, and prioritization assistance with Account Associates, as well as reviewing and managing the overall workload. * Leverage knowledge and expertise in client services, insurance processing and customer experience to develop, coach, and assist Account Associates and other team members. * Assists Producers and Account Executives with Client service commitments. * Ensures service standards are met, trends are identified, and process improvements are implemented on the team. * Functions as the day-to-day customer contact and focuses their time on trouble shooting issues and helping the client make well-informed decisions that position the client for success. * Manages the new business and renewal process, as well as oversees day to day client changes. * Accountable for client service delivery through: High and/or increased client retention, Rounding of accounts, Referrals and Uneventful renewals * Ensures pre-renewal information is sent out within service standard and follows up with clients for timely response on pre-renewal information, and insurance markets for a timely response of quotes. * Manages renewal marketing plan (if any) with Producers and Service Teams and ensures everyone on the team is aware of the plan, and the plan is executed. Creates accurate proposal/deliverable for the Producers and Service Teams to utilize at client renewal meeting. * Reviews quotes for accuracy against supporting documents. Negotiates additional coverage/price with the underwriter. * Quickly and accurately completes the renewal bind processes and checklist and ensures all aspects of the renewal are completed and documented within the file. * Ensures that the file is accurately documented to minimize E&O exposure and to be able to quickly respond to client requests. Requirements: * Current Insurance License in Health & Life for the state in which your agency office is located. * Ability to work toward professional designation. * Must be comfortable in an electronic environment with strong computer skills. * Strong working knowledge of Word, PowerPoint, and Excel. * Excellent people skills and ability to work well in a team environment. * Excellent verbal and written communication skills. * Strong organizational skills and attention to detail. Education and Experience * High school diploma (college preferred) * Bachelor's Degree in a Business or related field OR equivalent relevant experience * A minimum of 3 years' experience within the insurance industry or business-related experience #LI-DL1 Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Why Join Us: At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. Employee Benefits We also offer our employees a comprehensive suite of benefits and perks, including: * Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time. * Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription. * Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs. * Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage. * … and so much more! This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location. Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting *******************. California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy. Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice. Welcome, your new opportunity awaits you.
    $38k-62k yearly est. Auto-Apply 20d ago
  • Pharmacy Nurse Account Manager

    Guardian Pharmacy 4.4company rating

    Relationship manager job in Springfield, MO

    Springfield, Missouri, United States of America Extraordinary Care. Extraordinary Careers. With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Guardian of the Heartland, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Springfield, Missouri. Why Guardian of the Heartland? We're reimagining medication management and transforming care. Who We Are and What We're About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. The Nurse Account Manager proactively identifies and meets the needs of potential and current clients to ensure complete customer satisfaction and drive retention. Responsible for building and maintaining a strong working relationship with all clients by serving as the primary contact on issue resolution, providing clinical and regulatory expertise and conducting client staff training. Attributes Required: Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy Leadership - ability to lead project teams to deadlines, while maintaining strong team orientation Relational - ability to build relationships with business unit management and become “trusted advisor” Strategy and Planning - ability to think ahead, plan and manage time efficiently Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level Team Oriented - ability to work effectively and collaboratively with all team members Essential job functions (include the following): Serve as the main point of contact for all assigned accounts, understanding client present needs, pain points and future needs. Proactively collaborate with client to provide support and deliver solutions ensuring quality care. Work directly with pharmacy operations to address and resolve all service-related issues in a timely manner. Manage client expectations and communicate status and relevant updates through issue resolution. Develop strong working relationships and build trust with clients by consistently delivering exceptional service, support and expertise. Serve as liaison/quality assurance point of contact during new client onboarding process ensuring seamless and error free service. Assist in onboarding activities such as data collection and eMAR support. Conduct on-site in-services and clinical education programs to client staff regarding survey process, medication administration, risk management, and performance improvement Provides nurse consulting services including vaccine clinics, quality assurance audits and clinical and regulatory support. Prepare and deliver business reviews with facility management to review business deliverables and present value-added services. Manage client base through documentation in SalesForce CRM system. This includes tracking of activities, tasks, and contacts with clients. Support and participate in local marketing initiatives to foster relationships, enhance brand awareness and assist in business development efforts. Maintain expertise regarding pharmacy industry standards of practice, regulations, and clinical skills needed to support clients. Other essential functions and duties may be assigned as needed. Education and/or Certifications: Nursing Degree (LPN) required Active State Nursing license required Valid driver's license and clean driving record Skills and Qualifications: 3+ years of related experience; experience working in long term care pharmacy and/or institutional patient care setting, such as assisted living or skilled nursing home, preferred Advanced computer skills, including excel, word and PowerPoint required Ability to work independently and deliver to deadlines Ability to solve problems with minimal direction Great attention to detail and accuracy Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines Quality minded; motivated to seek out errors and inquire about inaccuracies. Work Environment: Ability to routinely travel within assigned territory, predominantly ground travel in state or throughout multi-state area based on client territory and business needs. The noise level in the work environment is usually low to moderate. Due to the collaborative nature of the business and the need to service customers, the employee must be able to interact effectively with others in an office environment, manage conflict, and handle stressful situations and deadlines. Requires desk work in office environment. Ability to work flexible hours What We Offer: Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.” Compensation & Financial Competitive pay 401(k) with company match Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only) Medical, Dental and Vision Health Savings Accounts and Flexible Spending Accounts Company-paid Basic Life and Accidental Death & Dismemberment Company-paid Long-Term Disability and optional Short-Term Disability Voluntary Employee and Dependent Life, Accident and Critical Illness Dependent Care Flexible Spending Accounts Wellbeing Employee Assistance Program (EAP) Guardian Angels (Employee assistance fund) Time Off Paid holidays and sick days Generous vacation benefits based on years of service The Guardian Difference Our clients require pharmacy services that aren't “cookie cutter.” That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs. Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location. Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment. At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce. Join us to discover what your best work truly looks like.
    $27k-39k yearly est. Auto-Apply 8d ago
  • Account Manager

    Rent-A-Center Inc. 4.3company rating

    Relationship manager job in Springfield, MO

    Ready to do your best work? Interested in a minimum starting hourly rate of $15.00 per hour - $16.15 per hour ? Why should I apply in just a few clicks? If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values. Key Responsibilities * Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships * Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards * Maintain account health and secure payment commitments utilizing account management tools * Complete assigned routes for deliveries, pickups, and account follow-ups * Deliver white-glove customer service in-store, over the phone, and in customers' homes * Contribute to sales growth and generate new rental agreements * Safely transport, install, and handle merchandise * Maintain showroom standards and company vehicles * Adhere to all company safety and operational guidelines Qualifications * High school diploma or equivalent * At least 18 years of age * Valid driver's license with good driving record * Strong communication and customer service skills Physical Requirements * Ability to lift and move heavy merchandise * Ability to drive a box truck * Standing and driving for extended periods of time Schedule & Work Environment * Full-time, Monday-Saturday * Sundays off plus one weekday off * Physically active role requiring lifting, bending, and standing Benefits * Rapid growth and advancement opportunities * Weekly pay * Paid time off * Medical, dental, vision, life & disability insurance * Industry leading 401(k) with company match * Flexible Spending & Health Savings Accounts * Supplemental and voluntary insurance options Equal Opportunity Employer Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.
    $15-16.2 hourly 1d ago
  • Account Manager - State Farm Agent Team Member

    Maureen Darby-State Farm Agent

    Relationship manager job in Reeds Spring, MO

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has been proudly serving Stone County for over 50 years, with Maureen leading the team since 2016 after 15 years on the corporate side of State Farm. With 43 years of industry experience, she is deeply rooted in the community and passionate about giving back. Were active in local events like the Rotary 5K, Easter Egg Hunt, Trunk or Treat, and the Fire Auxiliary Chili Cookoff. Maureen also serves on the Board of Directors for the Table Rock Lake Chamber of Commerce and supports numerous local fundraisers. Our team is growing! We currently have five full-time, one part-time member, and a high school internand were looking for a compassionate, quick-learning, tech-savvy problem solver with a great sense of humor to join us. Plus, you'll get to meet Taco, our beloved office mascot, on Taco Tuesdays! If youre looking for a team that values its customers, community, and each other, check out our Facebook page and Google Reviews to see what were all about! ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Maureen Darby - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain client relationships to drive retention and growth. Conduct policy reviews and provide recommendations to clients. Oversee the resolution of complex customer issues. Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: Experience in insurance sales or account management preferred. Strong leadership and interpersonal skills. Proven track record of meeting sales targets. Willingness to engage in sales conversations.
    $39k-67k yearly est. 13d ago
  • Account Manager - State Farm Agent Team Member

    Bryant Chastain-State Farm Agent

    Relationship manager job in Bolivar, MO

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ABOUT THE AGENT: I am a second-generation State Farm Agent. I have been a member of the Bolivar community since 2011, and I am a member of the Chamber of Commerce. My office has been awarded several awards for our dedication to our customers' needs. A few are Ambassador Travel Qualifier, Circle Qualifier, Central Vice Presidents Council, Silver Scroll Agent, and Hall of Fame Agent. With over 23 years in business, Bryant has built a close-knit, goal-driven team of professionals who take pride in collaboration and results. The agency offers paid training, covers licensing costs, and provides ongoing support for professional growth. Team culture is a priority team lunches, office holiday celebrations, and community involvement all contribute to a positive, engaged atmosphere. The agencys long-standing commitment to both its people and its community sets it apart as a great place to build a career. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Bryant Chastain - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain client relationships to drive retention and growth. Conduct policy reviews and provide recommendations to clients. Oversee the resolution of complex customer issues. Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: Experience in insurance sales or account management preferred. Strong leadership and interpersonal skills. Proven track record of meeting sales targets. Willingness to engage in sales conversations.
    $39k-67k yearly est. 27d ago
  • Sales Manager

    O'Reilly Hospitality Management LLC 3.7company rating

    Relationship manager job in Springfield, MO

    JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Sales Manager Location: TownePlace Suites by Marriott - Springfield, MO Essential Responsibilities: Solicit, negotiate, and generate contracted revenues from prospects that meet criteria in the hotel business plan. Employ revenue management techniques to recommend corporate rate proposals. Accurately prepare and present Requests for Proposals to ensure value for both the client and the hotel. Prospect for new contract business using multiple methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, and reader boards. Ensure all outside sales information is entered into SalesPro/Delphi. Develop, implement, and consistently update sales action plans. Manage and maintain an accurate, up-to-date contact management system. Negotiate and close contracts that align with business plan objectives, including arrival, departure, and volume patterns. Attend daily business review meetings to communicate client requirements accurately to hotel staff, approved by the Director of Sales. Coordinate and participate in target market trade shows and sales blitzes. Conduct competitive analysis and maintain competitor files to ensure strong market positioning. Maintain positive relationships with local civic groups and companies. Report to scheduled shifts on time, in compliance with professional appearance standards and company policy. Follow all company policies and procedures related to the position. Embrace OHX Experience, O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures. Perform other related duties as required. Skills & Abilities: Strong leadership, management, organizational, and communication skills. Ability to identify and resolve problems efficiently. Excellent verbal and written communication skills. Ability to deliver measurable results. Ability to work well with and motivate diverse personality types while maintaining tact and diplomacy. Strong multitasking and prioritization skills. Experience with relevant brand-specific PMS. Proficiency with Microsoft Office (Word, Excel, etc.). Professional and persuasive presentation skills for individuals and groups. Solid product and service knowledge. Ability to work independently with confidence, energy, and enthusiasm. Build and maintain sales relationships in the community through civic involvement (e.g., Chamber of Commerce, CVB activities). Strong analytical skills to measure business potential and value to the hotel. Ability to interact with all levels of customers and hotel management. Develop and maintain a strong hospitality industry network. Stay up to date on market trends and adjust strategies as needed. Promote teamwork, collaboration, and strong relationships with leadership and teams. Adaptable to change and able to foster an environment that supports change. Ability to work under pressure and meet deadlines. Education & Experience: Bachelor's or associate degree preferred (Hospitality Management strongly preferred) or equivalent experience. 1-2 years of prior sales experience; hospitality industry experience preferred. Valid driver's license and proof of current vehicle insurance required. Reliable transportation for regional travel, with ability to travel by vehicle or air to various locations and conferences. Hours: Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays. Physical Requirements of the Position: Light Work: Exerting up to 40 lbs. occasionally (up to 1/3 of the time), up to 20 lbs. frequently (1/3-2/3 of the time), and/or a negligible amount of force constantly (2/3 or more of the time). Requires walking or standing to a significant degree. May be required to lift over 40 lbs. on occasion. Physical Activity of the Position: Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion. This is a safety-sensitive position and may be subject to additional safety requirements. Environmental Conditions: General interior office environment. Minimal distractions, primarily from phones and occasional interruptions. Protection from weather conditions but not necessarily from temperature changes. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications
    $40k-59k yearly est. Auto-Apply 60d+ ago

Learn more about relationship manager jobs

How much does a relationship manager earn in Springfield, MO?

The average relationship manager in Springfield, MO earns between $53,000 and $116,000 annually. This compares to the national average relationship manager range of $56,000 to $123,000.

Average relationship manager salary in Springfield, MO

$78,000

What are the biggest employers of Relationship Managers in Springfield, MO?

The biggest employers of Relationship Managers in Springfield, MO are:
  1. UMB Bank
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