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The differences between sales and operations managers and inside sales managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a sales and operations manager, becoming an inside sales manager takes usually requires 6-8 years. Additionally, a sales and operations manager has an average salary of $103,113, which is higher than the $78,425 average annual salary of an inside sales manager.
The top three skills for a sales and operations manager include sales operations, customer service and salesforce. The most important skills for an inside sales manager are customer service, CRM, and salesforce.
| Sales And Operations Manager | Inside Sales Manager | |
| Yearly salary | $103,113 | $78,425 |
| Hourly rate | $49.57 | $37.70 |
| Growth rate | 6% | 5% |
| Number of jobs | 166,144 | 129,882 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 69% |
| Average age | 44 | 46 |
| Years of experience | 6 | 8 |
A sales operations manager is an individual who supports a company's sales and marketing teams by optimizing a tool often collectively known as Customer Relationship Management (CRM). Sales operations managers must serve as a liaison between the teams and the upper management while training staff members on new technology and software. They create reports that are used by salespeople and sales managers to help them in sales decision making. They also determine customer outreach methods with the marketing team.
An inside sales manager is the one who leads the sales team to meet the organization's sales targets. The sales managers recruit, handle, and train the professional development of the sales team. It is their duty to set the goals of the company, provide sales reports, set departmental budgets, and track sales. They collaborate with the marketing department to make sure that the sales staff receives quality leads. Also, they address and resolve complaints from customers.
Sales and operations managers and inside sales managers have different pay scales, as shown below.
| Sales And Operations Manager | Inside Sales Manager | |
| Average salary | $103,113 | $78,425 |
| Salary range | Between $68,000 And $155,000 | Between $49,000 And $123,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Alaska | Massachusetts |
| Best paying company | Meta | Accenture |
| Best paying industry | Technology | Technology |
There are a few differences between a sales and operations manager and an inside sales manager in terms of educational background:
| Sales And Operations Manager | Inside Sales Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Southern California |
Here are the differences between sales and operations managers' and inside sales managers' demographics:
| Sales And Operations Manager | Inside Sales Manager | |
| Average age | 44 | 46 |
| Gender ratio | Male, 71.1% Female, 28.9% | Male, 63.3% Female, 36.7% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 7% |