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Sales operations specialist vs sales associate

The differences between sales operations specialists and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales operations specialist has an average salary of $76,900, which is higher than the $32,167 average annual salary of a sales associate.

The top three skills for a sales operations specialist include sales operations, CRM and customer service. The most important skills for a sales associate are customer service, sales floor, and cash handling.

Sales operations specialist vs sales associate overview

Sales Operations SpecialistSales Associate
Yearly salary$76,900$32,167
Hourly rate$36.97$15.46
Growth rate4%-
Number of jobs355,551579,849
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 38%
Average age4741
Years of experience4-

What does a sales operations specialist do?

The sales operation specialist is the one who is responsible for making certain that the company's sales are efficient and effective. They gather and evaluate sales data for a company. The results are compared with business plans and previous forecasts to find out if goals were achieved. These specialists are also responsible for creating forecasts about upcoming sales data. Also, they make contracts that fulfill both customer and company needs. Skills required for a sales operations specialist include negotiation, good communication skills, analytical, and strong leadership skills.

What does a sales associate do?

Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

Sales operations specialist vs sales associate salary

Sales operations specialists and sales associates have different pay scales, as shown below.

Sales Operations SpecialistSales Associate
Average salary$76,900$32,167
Salary rangeBetween $50,000 And $116,000Between $21,000 And $47,000
Highest paying CitySeattle, WANew York, NY
Highest paying stateWashingtonNew York
Best paying companyAmazonBarclays
Best paying industry-Manufacturing

Differences between sales operations specialist and sales associate education

There are a few differences between a sales operations specialist and a sales associate in terms of educational background:

Sales Operations SpecialistSales Associate
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at Alfred-

Sales operations specialist vs sales associate demographics

Here are the differences between sales operations specialists' and sales associates' demographics:

Sales Operations SpecialistSales Associate
Average age4741
Gender ratioMale, 51.5% Female, 48.5%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.3% American Indian and Alaska Native, 0.2%Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6%
LGBT Percentage6%7%

Differences between sales operations specialist and sales associate duties and responsibilities

Sales operations specialist example responsibilities.

  • Manage and maintain SalesForce to implement and adjust as needed per sales team requirements.
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Audit and execute contracts, banking documentation, in SalesForce to support creation of permanent client profile in PeopleSoft.
  • Project management of CRM migration and implementation activities as required.
  • Lead effort to redesign Microsoft CRM functionality and increase utilization.
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Show more

Sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Gain experience with credit cards, mathematics, as well as customer service.
  • Utilize forklift, order picker reach truck, electric ladder, or roll ladders to transfer merchandise to the sales floor.
  • Create Facebook page for Ohco Import/Export division.
  • Increase sales by upselling products and follow up sales calls.
  • Assist customers with the purchase of the perfect piece of jewelry
  • Show more

Sales operations specialist vs sales associate skills

Common sales operations specialist skills
  • Sales Operations, 12%
  • CRM, 11%
  • Customer Service, 10%
  • Salesforce, 9%
  • Product Knowledge, 4%
  • Sales Support, 3%
Common sales associate skills
  • Customer Service, 15%
  • Sales Floor, 13%
  • Cash Handling, 9%
  • Retail Sales, 9%
  • Loss Prevention, 7%
  • Basic Math, 5%