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Senior client executive vs client services director

The differences between senior client executives and client services directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a senior client executive and a client services director. Additionally, a client services director has an average salary of $117,337, which is higher than the $112,598 average annual salary of a senior client executive.

The top three skills for a senior client executive include cycle management, cloud and client relationships. The most important skills for a client services director are client service, customer service, and business development.

Senior client executive vs client services director overview

Senior Client ExecutiveClient Services Director
Yearly salary$112,598$117,337
Hourly rate$54.13$56.41
Growth rate5%5%
Number of jobs119,617103,218
Job satisfaction--
Most common degreeBachelor's Degree, 75%Bachelor's Degree, 74%
Average age4646
Years of experience88

What does a senior client executive do?

A senior client executive's main job is to identify new clients and develop new professional relationships with them. They are responsible for meeting the targeted sales of their company and exploring new market opportunities. They need to be a bridge between external clients and their organization.

What does a client services director do?

A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.

Senior client executive vs client services director salary

Senior client executives and client services directors have different pay scales, as shown below.

Senior Client ExecutiveClient Services Director
Average salary$112,598$117,337
Salary rangeBetween $70,000 And $178,000Between $84,000 And $162,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-First Republic Bank
Best paying industry-Technology

Differences between senior client executive and client services director education

There are a few differences between a senior client executive and a client services director in terms of educational background:

Senior Client ExecutiveClient Services Director
Most common degreeBachelor's Degree, 75%Bachelor's Degree, 74%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Senior client executive vs client services director demographics

Here are the differences between senior client executives' and client services directors' demographics:

Senior Client ExecutiveClient Services Director
Average age4646
Gender ratioMale, 70.0% Female, 30.0%Male, 45.1% Female, 54.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between senior client executive and client services director duties and responsibilities

Senior client executive example responsibilities.

  • Manage client accounts and contact information in CRM.
  • Lead sale of Verizon contact center applications to CMS for rollout and ongoing support of healthcare.gov.
  • Manage inbound client requests on sustain development of an enterprise SaaS analytics reporting suite.
  • Key focus areas include intelligent networking, cloud computing, mobility, connect machines and information security.
  • Engage with major pharmaceutical company on RFI on conceptual operations model for their private cloud initiative.
  • Partner with clients to ensure optimal usage of real-time location systems (RTLS) solutions to maximize ROI.
  • Show more

Client services director example responsibilities.

  • Manage both internal personnel and external vendor relationships for web development, SEO, and SEM projects.
  • Lead full cycle implementations of SaaS solution from requirements building, through application development, QA/UAT, and production migration.
  • Manage SLA agreements with major clients, ensuring that all stakeholders are in compliance with the provisions of the agreement.
  • Reconfigure and optimize Salesforce capabilities to better track and manage accounts.
  • Manage and facilitate new hire orientation, administer employment on-boarding process for contingent workforce, process and audit weekly contingent payroll.
  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Show more

Senior client executive vs client services director skills

Common senior client executive skills
  • Cycle Management, 11%
  • Cloud, 11%
  • Client Relationships, 8%
  • CRM, 7%
  • Professional Services, 6%
  • Sales Forecasts, 6%
Common client services director skills
  • Client Service, 11%
  • Customer Service, 8%
  • Business Development, 7%
  • Excellent Interpersonal, 4%
  • Project Management, 4%
  • Healthcare, 4%

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