Senior manager jobs in Scranton, PA

Job Description ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business.● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. We are seeking a Senior Manager of Fulfillment Center Operations with experience scaling high-performing teams to join us in delivering our promise to merchants: Stress Less, Grow More. What You'll Do1. Operations Leadership Lead the day-to-day performance of a functional area (Inbound, Outbound, Inventory) or an entire operational shift, ensuring compliance with safety, productivity, and quality standards. Build and manage productivity plans by reviewing forecasts, determining labor requirements, and partnering with other Operations Managers/Industrial Engineers to balance labor. Lead and develop a team of 3-7 Supervisors and 50-200+ hourly associates, setting expectations, coaching performance, and building strong leadership layers. Participate in interviewing, hiring, training, scheduling, and performance evaluations to support strong operational culture and team development. Act as the primary communication and accountability source for your teams, driving clarity, consistency, and corrective action when needed. Drive cultural change within the facility, reinforcing best practices in safety, quality, engagement, and productivity. Ensure accurate timekeeping and workforce planning for direct reports and assigned teams. Address employee concerns, resolve operational problems, and ensure successful day-to-day execution of fulfillment operations. 2. Fulfillment Center Performance & Operational Excellence Ensure operational excellence across all warehouse areas, equipment, and systems, maintaining sanitation, maintenance, security, and housekeeping standards. Monitor and deliver key performance indicators (KPIs) to ensure operational profitability, throughput, and efficiency. Establish operational procedures for incoming/outgoing shipments, material handling, and warehouse inventory accuracy. Maintain warehouse physical condition and ensure timely repairs, replacements, and equipment requisitions. Coordinate warehousing activities with customer service, sales, and other internal teams to maintain alignment. Maintain proper layout of the warehouse, ensuring optimal product placement and material flow. Ensure compliance with internal policies, safety standards, and all operational requirements. 3. Industrial Engineering & Process Optimization Design, develop, test, and evaluate integrated systems that optimize human workflows, inventory control, logistics, material flow, and overall production processes. Analyze statistical data and product specifications to determine standards, quality and reliability objectives, and performance metrics. Develop and implement labor utilization standards, cost analysis systems, and process optimization initiatives to drive efficiency. Draft and design optimized layouts for equipment, materials, and workspace using engineering tools and modeling software. Recommend improvements to personnel utilization, warehouse flow, equipment configuration, and resource optimization. Apply statistical and mathematical methods to determine staffing requirements, process standards, and workflow performance. Review production schedules and engineering specifications to improve fulfillment center methods and activities. Identify and lead continuous improvement initiatives focused on Safety, Quality, and Productivity. 4. Quality Control & Production Coordination Coordinate and implement quality control objectives, procedures, and activities to resolve production problems, improve reliability, and reduce costs. Direct teams involved in inspection, measurement, and testing to ensure quality control and accuracy. Evaluate precision and accuracy of production and testing equipment, implementing corrective action plans where necessary. Formulate sampling procedures, develop documentation standards, and ensure consistent reporting of quality and reliability data. Regulate and adjust workflow schedules based on operational needs, lead times, and production sequencing. Schedule deliveries based on production forecasts, material substitutions, storage requirements, and inventory levels. Implement methods and procedures for handling discrepant, defective, or damaged materials while assessing responsibility and cost impact. What you'll need: Bachelor's degree in Industrial Engineering preferred, or a related field such as Supply Chain Operations, Fulfillment Center Operations, Distribution Center Operations, or Industrial/Systems Engineering. Equivalent combinations of education and relevant experience will also be considered. 6 to 8 years of related experience in fulfillment center operations, supply chain operations, distribution center operations, industrial engineering, or a similar operational/analytical environment. Experience with Warehouse Management Systems (WMS) and familiarity with labor management systems, engineered labor standards, or productivity improvement initiatives. Lean or Six Sigma certification preferred; ability to apply process improvement methodologies to optimize operations. Proficiency with enterprise technology systems, including Advanced Excel, Outlook/Gmail, Project Management Software, WMS platforms, and tools used for process workflow creation or analysis. Ability to clearly present complex operational or engineering information to managers, staff, clients, and internal stakeholders. Strong analytical and problem-solving skills, including the ability to work with variable operational conditions where limited standardization exists. Ability to interpret and work from written, verbal, diagrammatic, and schedule-based instructions, including engineering documentation. Proven experience leading teams of 40+ employees, developing supervisors, building leadership layers, and managing performance across multiple levels of an operation. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including: • Medical, Dental, Vision Benefits • Disability Benefits • Paid Parental Leave, Paid Family Leave, and Adoption Support • Paid Time Off • Retirement Savings Plan (401K) and Life Insurance • Financial Solutions • NMG Associates Core Discount of 30% • Personal and Professional Development Opportunities For more information, please click “Our Benefits” section on our career site or reference the link here\: https\://********************************** About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************. You would be a great fit for a Senior Manager role at Saks Global Fulfillment Centers if you enjoy working in a fast-paced dynamic warehouse environment. As a Senior Manager, Operations for our fulfillment center you will be hands-on in a start-up environment and will build and maintain relationships with hourly associates, managers, carrier partners, vendors, other Fulfillment Center teams and various departments in the company. This individual will be someone who likes dealing with ambiguity, change, and enjoys getting into the details to drive improvements every This position will report into the Director of Operations at our East Coast Distribution Center in Pittston, PA. Build strong teams while improving procedures, metrics and processes Lead and supervise a team of Operation Managers and Supervisors Develop and administer operational procedures for perfectly executing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy Develop and maintain a safe work environment Responsible for achieving all operational goals Drive strategic planning and forecasting Leverage the Operations Managers and Supervisors by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area Mentor, train and develop Operation Managers for career progression and learning Ability to develop and share best practices across the shifts and network Create a positive team dynamic that encourages all employees in the Fulfillment Center to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience Drive continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the Fulfillment Center Utilize the site Warehouse Management System (WMS) to optimize perfect order fulfillment and provide operational insights to improve WMS effectiveness Leverage reports and analytics to make recommendations in line with business strategy and goals. Monitor and manage inventory levels including aging inventory, non-retail merchandise and consolidation/re-distro activities. Coach, hire and retain a team of Managers and associates within each building.

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance. To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page. Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services! Job Summary This Sr. Manager - Operations role is responsible for directing area utility operations in a fiscally efficient and effective manner while maintaining a safe and reliable gas distribution system. Duties and Responsibilities Assist in establishing the area operating budget for utility operations and manage area performance to meet budget. Manage area operations maintenance capital budget to ensure effective use of dollars while maintaining the integrity of the distribution system. Assist in measuring and prioritizing area marketing and operating goals and consistent scorecard objectives and requirements. Direct the operations to meet those goals. Provide area leadership to encourage interdepartmental communication and cooperation in support of the company objectives. Develop a strong supervisory team and promote individual growth, cooperation, and development among the operating section employees. Perform other duties and special projects as assigned. Knowledge, Skills and Abilities Knowledge of UGI Safety Manual & Gas Operations Manual. State and Federal Codes related to pipeline operations and safety. Knowledge of gas distribution systems, and technical aspects of pipeline construction & maintenance. Strategic and Tactical Planning and ability to execute plans. Excellent communication skills, both written and verbal are essential to direct contractors in performing their work in the optimum manner to minimize cost to the company while performing their tasks safely and in compliance. Education and Experience Bachelor's Degree Preferred - Engineering or Business or other applicable degree. 5 to 10 years progressive experience in the pipeline industry. Various UGI, OSHA, ICS training and certification. Valid Driver's License. Must obtain PA Driver's License if current license is from another state. Demonstrable computer skills and/or aptitude, basic business and accounting/finance experience or education. LI#-hybrid UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Why Work for KeHE? * Full-time * Pay Range: $118,100.00/Yr. - $157,400.00/Yr. * Shift Days: , Shift Time: * Benefits on Day 1 * Health/Rx * Dental * Vision * Flexible and health spending accounts (FSA/HSA) * Supplemental life insurance * 401(k) * Paid time off * Paid sick time * Short term & long term disability coverage (STD/LTD) * Employee stock ownership (ESOP) * Holiday pay for company designated holidays Overview Good people, working with good people, for our common good. Sound good? KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you! Primary Responsibilities The Supply Chain Network Optimization Senior Manager will lead the design, analysis, and execution of supply chain network strategies across our large-scale distribution operations. This role is responsible for evaluating and modeling end-to-end network flows - from thousands of suppliers to several thousand store delivery points - to ensure optimal balance between warehouse operating costs, transportation costs, and inventory carrying costs. This role combines deep technical expertise in network optimization software with strong business acumen and the ability to clearly communicate strategies and recommendations to senior leadership. As with all positions at KeHE Distributors, we expect that all actions will be consistent with KeHE's Mission, Vision, and Values. Essential Functions DUTIES, TASKS AND RESPONSIBILITIES: * Lead network optimization initiatives to evaluate distribution center footprints, transportation flows, and run cost analysis. * Use advanced scenario modeling and what-if analysis to assess cost, service level, and inventory trade-offs. * Develop and maintain network models leveraging best-in-class optimization software tools (e.g., Llamasoft, Coupa, Blue Yonder, ALX or equivalent). * Drive hub-and-spoke network design decisions, assortment placement strategies, and distribution footprint analyses. * Partner with Operations to understand labor productivity impacts of network and assortment decisions. * Integrate analysis with ERP and supply chain planning systems to ensure feasibility and alignment with execution capabilities. * Provide fact-based recommendations on warehouse placement, capacity planning, routing strategies, and inventory positioning. * Collaborate with Operations, Transportation, Procurement, and Finance teams to align network strategies with business goals. * Create and deliver clear, compelling presentations to senior leadership, articulating the financial and operational impact of network design decisions. * Monitor key performance metrics and continuously refine models to adapt to changing demand, supplier performance, and market conditions. * Stay informed on industry best practices, emerging technologies, and evolving supply chain network design methodologies. * Other duties and projects as assigned. SKILLS, KNOWLEDGE AND ABILITIES: * Strong communication and written skills with all levels of the organization. * Familiarity with ERP systems and supply chain planning platforms to ensure seamless integration of network decisions into execution. * Strong analytical skills with the ability to synthesize complex datasets into actionable insights. * Proven ability to present technical findings in a business-oriented and strategic manner to executives. * Understanding end-to-end supply chain cost drivers, including warehousing, labor, transportation, and inventory management. * Exceptional problem-solving, project management, and cross-functional collaboration skills. Minimum Requirements, Qualifications, Additional Skills, Aptitude EDUCATION AND EXPERIENCE: * Bachelor's degree in Supply Chain, Industrial Engineering, Logistics, or a related field (Master's preferred). * 8 - 9+ years of experience in network design, optimization, or supply chain strategy, preferably within a large-scale distribution or retail environment. * Hands-on expertise with network optimization and supply chain modeling tools (Llamasoft/LLamasoft Supply Chain Guru, Coupa Supply Chain, Blue Yonder, or similar). * Minimum of 1-2 years of leadership experience. PHYSICAL REQUIREMENTS: * These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Requisition ID 2025-27692 Equal Employer Opportunity Statement KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.

★ NOW HIRING: Service Manager

Build your best future with the Johnson Controls team As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer: Competitive salary Paid vacation/holidays/sick time Comprehensive benefits package including 401K, medical, dental, and vision care On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What you will do Responsible for Service customer account leadership, including Labor and Material growth and execution of the Service business, for the team's customer base. Drives profitability and productivity of the team. Manages customer relationship development and satisfaction. Responsible for employee development and retention and for safety program compliance. How you will do it Sets and monitors goals for customer account gross margin delivery and profitability, including Planned Services Agreements and Labor & Materials (L&M) work. Drives L&M growth through Technicians and Team Leads. Leads the execution efforts of assigned Service business to include warranty-related customer issues. Responsible for procuring and mainlining fleet and tools inventory. Ensures consistency of delivery systems through supervision and audits of Technicians, Customer Service Agent and others who are part of the service delivery process. Reviews and approves all L&M quotations. Responsible for budgeting, forecasting, accounts payables/receivables. Responsible for maintaining appropriate staffing levels to accommodate existing and new business needs, hiring, training and transitioning new employees as well as the day-to-day performance of the service team, conducts formal performance reviews, and all related issues. Responsible for safety performance and program compliance. What we look for Required Technical school training or equivalent experience in the HVAC or building controls industry. Three or more years of management experience in a similar service deliverable environment. Strong ability to prioritize work activities for the team, scheduling, and lead a diverse team. Strong interpersonal, customer service, negotiating skills. Demonstrated competence in writing and verbal communication skills. Basic financial accounting experience. Demonstrated proficiency in MS office products and basic Windows environment. Preferred Diploma in Electronic or Mechanical Systems. Two years prior experience in the HVAC or building controls industry. Five plus years in a service management role directing a similar service deliverable team HIRING SALARY RANGE: $100,000-125,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Job Details Dunmore, PA Full Time $80000.00 - $100000.00 Salary/year Morning Shift ManagementDescription The role of the Service Manager is to be responsible for the day to day operation of the branch's service and maintenance department in compliance with established policies and procedures. Plans, directs and controls the activities of the service and maintenance departments. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs. Assesses present and future needs, trends, problems and profit opportunities of the service department. Establishes short and long term operating and financial goals for the service department. Ensures that policies and objectives are understood and applied within the department. Reviews the results and activities within the department and takes appropriate action as necessary. Maintains appropriate communications within and between all departments. Develops and maintains policies which will ensure positive customer relationships. Keep up to date on activities of competition, market conditions and department operation. Coordinates the processing of warranty claims. Qualifications Must have prior experience in related field. Must display excellent leadership skills. Must display excellent communication skills. Must display strong work ethics and commitment to extra hours when needed. Prior Supervisory Experience preferred. CDL Preferred

BOUNTY DESCRIPTION Industry: Energy - Utility Job Category: Information Technology - Computer Network Security With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands and we have fun doing it. Now, we're calling you all who see the world differently and are bold enough to reinvent it. Transformation happens here. Come, and be a part of our exciting journey! Are you the one we are looking for? Inviting applications for the role of Senior Principal Consultant - Data Engineering Lead Role: Senior Principal Consultant - Data Engineering Lead Location: Remote (Wilkes-Barre, Pennsylvania) Mode: - Full-time The Hands-On Data Engineering Lead is responsible for leading a team of data engineers in the design, development, and implementation of data pipelines and data warehouses. The ideal candidate will have a strong understanding of data engineering principles and practices, as well as experience with SQL Server SSIS. The Hands-On Data Engineering Lead will also be responsible for managing the team's workload, mentoring junior engineers, and communicating with stakeholders. Additionally, the Hands-On Data Engineering Lead will be expected to be hands-on with the development and implementation of data pipelines and data warehouses, and to have experience working with stakeholders to develop product backlog grooming, sprint planning data engineering and QA Testing. Responsibilities: Lead the design, development, and implementation of data pipelines and data warehouses. Develop and implement data pipelines and data warehouses using SQL Server SSIS Troubleshoot data pipelines and data warehouses. Communicate with stakeholders to understand their needs and ensure that projects meet their requirements. Manage the team's workload and ensure that projects are completed on time and within budget. Mentor junior data engineers and help them develop their skills. Stay up to date on the latest data engineering technologies and best practices Provide support to production teams and QA teams. Work with stakeholders to develop product backlog grooming, sprint planning data engineering and QA Testing 30% team management and 70% hands-on Qualifications: experience in data engineering experience managing a team of data engineers. Strong understanding of SQL Server SSIS, Active Batch, T-SQL & Go Anywhere. Excellent communication and interpersonal skills Strong desire to be hands-on with the development and implementation of data pipelines and data warehouses. Experience working with stakeholders to develop product backlog grooming, sprint planning data engineering and QA Testing The approximate annual base compensation range for this position is $80,000 to $100,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicants experience, knowledge, skills, and abilities; geographic location; and internal equity. Security Clearance Required: NoVisa Candidate Considered: No COMPENSATION Base Salary - USD $135,000 to $160,000 Full-time Benefits - Full Relocation Assistance Available - No Commission Compensation - No Bonus Eligible - No Overtime Eligible - No Interview Travel Reimbursed - No CANDIDATE DETAILS 10+ to 15 years experience Seniority Level - Mid-Senior Management Experience Required - No Minimum Education - Bachelor's Degree Willingness to Travel - Never WHY WE'RE A GREAT COMPANY Our Company is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Our Company is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

About us: Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ "Superior" by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! * Competitive compensation * Healthcare benefits package that begins on first day of employment * 401K retirement plan with company match * Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays * Up to 6 weeks of parental and bonding leave * Hybrid work schedule (3 days in the office, 2 days from home) * Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) * Tuition reimbursement after 6 months of employment * Numerous opportunities for continued training and career advancement * And much more! Responsibilities The Support Services Manager is responsible for overseeing the daily operations and strategic direction of the Support Services team. This role ensures the delivery of high-quality logistical, administrative, and facilities-related services across the organization. The manager leads a team of representatives, coordinates with internal departments and external vendors, and drives continuous improvement initiatives to enhance service delivery, efficiency, and employee experience. Key Responsibilities Team Leadership & Development * Supervise, mentor, and develop Support Services Representatives. * Manage staffing schedules, performance evaluations, and training programs. * Foster a culture of accountability, service excellence, and continuous improvement. Operational Oversight * Oversee all aspects of print and mail fulfillment, shipping/receiving, inventory management, and inter-departmental logistics. * Ensure timely and accurate execution of support services across multiple office locations, if applicable. * Monitor service levels and implement corrective actions when needed. Accounting Service Support * Manage scanning and data entry of checks received by the organization. * Prepare and process deposits for all checks dispositioned by the administrative accounting team. * Maintain provider files, ensuring accuracy and timely updates. * Perform direct draft and deposit data entry in coordination with the accounting team. * Ensure compliance with internal controls and confidentiality standards related to financial data. Strategic Planning & Process Improvement * Identify and implement process enhancements to improve operational efficiency and reduce costs. * Develop and maintain standard operating procedures (SOPs) for all support services functions. * Lead cross-functional initiatives to align support services with organizational goals. * Build and analyze process flow documents to improve workflows and customer experiences Vendor & Budget Management * Manage relationships with external vendors for supplies, shipping, catering, and facilities services. * Negotiate contracts and monitor vendor performance. * Develop and manage the Support Services budget, including forecasting and cost control. Meeting & Event Coordination * Oversee logistics for internal meetings, executive events, and company-wide gatherings. * Ensure high-quality catering, room setup, and technical support for events. Communication & Stakeholder Engagement * Serve as the primary point of contact for internal departments regarding support services. * Communicate service updates, changes, and expectations clearly and proactively. * Address escalations and ensure timely resolution of service-related issues. Qualifications * Bachelor's degree in Business Administration, Facilities Management, or related field preferred. * Minimum 5 years of experience in office services, facilities, or administrative operations, including 2+ years in a supervisory or managerial role. * Experience supporting accounting operations or financial data handling is a plus. * Proven ability to lead teams and manage complex operational workflows. * Strong organizational, analytical, and problem-solving skills. * Excellent communication and interpersonal abilities. * Proficiency in Microsoft Office and experience with inventory/order management and financial systems. * Lean/Six Sigma background preferred Salary Range: 50,000-70,000 USD The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training

The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly. Job Expectations The General Manager is always responsible and accountable for all restaurant activities. The General Manager ensures all Restaurant Management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions. The General Manager is expected to create, execute and follow-up on the Restaurant's Business Plan. Duties: Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities Communicate to their immediate supervisor when additional training guidance and practice is needed Ensure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and consistently Ensure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time off Understand how each job responsibility impacts guests, employees, and overall restaurant operations Ensure the Restaurant Management Team and Team Members work together to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy Are performance-oriented and performance driven; understand performance expectations and are aware of performance results Provide direction/supervision/feedback for their management team & Team Members to maintain levels of high productivity and team morale Institute and follow advanced cash handling policies and procedures Hire, train, schedule and oversee the daily tasks of their teams Manage purchasing, inventory, maintenance and other operational functions Develop strategies for better workplace efficiency and goal achievement Focus on building sales and forecasting future performance Effectively plan, organize, and implement all daily operational routines and activities with the management team Ensure all required administrative duties and daily paperwork including required checklists are completed Ensure Restaurant is opened and closed according to DHC policy Establish an environment of trust to ensure honest, open, and direct communication Role model and set a positive example for the entire team in all aspects of business and personnel practices Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities Communicate effectively with the Restaurant Management Team & Team Members and to resolve any interpersonal issues as needed Requirements Current student or high school diploma/GED preferred Must be at least 21 years old and fluent in English Previous Assistant General Manager/General Manager experience Certified in all stations and Management positions following the DHC Training Program Current ServSafe Certification Flexibility to work nights, weekends, holidays, opening, and closing shifts Ability to stand for long periods of time and work in a fast-paced environment Ability to bend and stoop and lift 50 - 75 lbs. comfortably Ability to work in close quarters and around heat Positive attitude while conducting any and all duties Commitment to Guest satisfaction. Looks at Restaurant Operations from the Guest's point of view Effective communicator with co-workers and the Restaurant Management Team Excellent organization, planning, time management, delegation, and problem-solving skills Transportation & Accessibility: Must have reliable transportation to work, a driver's license and proof of insurance Must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates Bonus Plan, Benefits, 401k, PTO, Cell Stipend, Great room for growth opportunities "About Dave's Hot Chicken Dave's Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller's (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave's own mix of spices ranging from No Spice to “The Reaper.” Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read ""East Hollywood's Late Night Chicken Stand Might Blow Your Mind."" Almost instantly, the lines stretched around the block. A year later, the boys had the money to open a shop in a hip strip-mall with décor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada." We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionDescription: Pompey Automotive Group is seeking a skilled Service Manager to join our team. The ideal candidate will have a strong background in automotive services and management, ensuring the smooth operation of our service departments. Job Responsibilities: Oversee daily operations of the service departments Manage and lead a team of service advisors, technicians, and support staff Ensure exceptional customer service and satisfaction Coordinate workflow and scheduling to meet service goals Conduct automotive diagnostics and provide repair estimates Monitor and maintain quality control standards Drive revenue through recommendations of services and parts Collaborate with the sales team to promote service offerings Maintain dealership standards and compliance with regulations Requirements: Job Qualifications: Service Management experience required (Ford Experience would be preferred, but not required) Dealership experience required Proficiency in automotive diagnostics and repair Strong mechanical knowledge and experience Ability to estimate auto service repair costs accurately Familiarity with auto service repair processes Knowledge of maintenance services and procedures Strong leadership and team management skills Strong Sales Skills and Training to help with Advisor Team If you are a dynamic individual with a passion for the automotive industry and possess the necessary skills to excel in this role, we encourage you to apply. We offer competitive compensation, Medical benefits, 401k Match, Paid time off, ongoing training opportunities, and a supportive work environment. The Pompey Automotive Group is an equal opportunity employer.

Ready for the chance to help lead a restaurant and team to success? Apply for a General Manager position today! Our team is made up of hard working, fast-paced, and dedicated staff who love what they do and those they work with. When you join us, you're joining a group who loves to serve, grow, and succeed together. As the General Manager, you're the leader of the pack. You'll teach, advise, grow, and help your staff succeed. At Wendy's, people always come first. That includes our customers and our valued team. It's a legacy we live every day. As the General Manager, you'll pass this message on through your team and create the culture of service in your restaurant. An ideal General Manager candidate is goal-oriented, has an entrepreneurial spirit, and works hard every day to meet and exceed your restaurant's plans. Wendy's is one of the most opportunity-filled companies to work for. Up to 95% of our Executive Teams are promoted from within. As a General Manager, you'll have the opportunity to continue to work your way up and advance your career. Some things you can look forward to as a General Manager: Flexible full-time or part-time work schedule Competitive pay and generous benefits, including employee meal discounts One-on-one, self-paced training and promotion from within A sense of ownership over your restaurant A chance to learn valuable restaurant operations Sound like you? We want to talk. Click Apply below to get the conversation started. If our needs match yours, we'll be in touch ASAP. RESPONSIBILITIES Trains, monitors, and reinforces food safety procedures Works with the leadership team to meet sales goals Manages food and labor costs Executes company policies and procedures Monitors food inventory levels and orders product when necessary Manages and maintains safe working conditions Manages crew member employees in a manner that maximizes crew retention Interviews and hires team members Provides proper training for crew members Anticipates and identifies problems and initiates appropriate corrective action Maintains fast, accurate service and provides top-notch customer service to every guest that comes into our fast food restaurant Ensures continual improvement of Quality, Service, and Cleanliness Maximizes store sales goals versus budget, including participation in marketing programs QUALIFICATIONS College degree or equivalent experience in operations Three years of restaurant experience at a minimum Experience in supervising and managing staff Fluent English-speaking and writing skills Exhibit a sense of urgency Neat, clean, and professional appearance Able to lift 35 pounds to waist level Guest-friendly demeanor Willing to assume around-the-clock responsibility for restaurant operations Willing to work normal schedule of 50+ hours per week (all shifts) ServSafe Certified

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Deliver product by car and then to door of customer. Deliver flyers and door hangers. Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.

Ready for the chance to help lead a restaurant and team to success? Apply for a General Manager position today! Our team is made up of hard working, fast-paced, and dedicated staff who love what they do and those they work with. When you join us, you're joining a group who loves to serve, grow, and succeed together. As the General Manager, you're the leader of the pack. You'll teach, advise, grow, and help your staff succeed. At Wendy's, people always come first. That includes our customers and our valued team. It's a legacy we live every day. As the General Manager, you'll pass this message on through your team and create the culture of service in your restaurant. An ideal General Manager candidate is goal-oriented, has an entrepreneurial spirit, and works hard every day to meet and exceed your restaurant's plans. Wendy's is one of the most opportunity-filled companies to work for. Up to 95% of our Executive Teams are promoted from within. As a General Manager, you'll have the opportunity to continue to work your way up and advance your career. Some things you can look forward to as a General Manager: Flexible full-time or part-time work schedule Competitive pay and generous benefits, including employee meal discounts One-on-one, self-paced training and promotion from within A sense of ownership over your restaurant A chance to learn valuable restaurant operations Sound like you? We want to talk. Click Apply below to get the conversation started. If our needs match yours, we'll be in touch ASAP. RESPONSIBILITIES Trains, monitors, and reinforces food safety procedures Works with the leadership team to meet sales goals Manages food and labor costs Executes company policies and procedures Monitors food inventory levels and orders product when necessary Manages and maintains safe working conditions Manages crew member employees in a manner that maximizes crew retention Interviews and hires team members Provides proper training for crew members Anticipates and identifies problems and initiates appropriate corrective action Maintains fast, accurate service and provides top-notch customer service to every guest that comes into our fast food restaurant Ensures continual improvement of Quality, Service, and Cleanliness Maximizes store sales goals versus budget, including participation in marketing programs QUALIFICATIONS College degree or equivalent experience in operations Three years of restaurant experience at a minimum Experience in supervising and managing staff Fluent English-speaking and writing skills Exhibit a sense of urgency Neat, clean, and professional appearance Able to lift 35 pounds to waist level Guest-friendly demeanor Willing to assume around-the-clock responsibility for restaurant operations Willing to work normal schedule of 50+ hours per week (all shifts) ServSafe Certified

Ready for the chance to help lead a restaurant and team to success? Apply for a General Manager position today! Our team is made up of hard working, fast-paced, and dedicated staff who love what they do and those they work with. When you join us, you're joining a group who loves to serve, grow, and succeed together. As the General Manager, you're the leader of the pack. You'll teach, advise, grow, and help your staff succeed. At Wendy's, people always come first. That includes our customers and our valued team. It's a legacy we live every day. As the General Manager, you'll pass this message on through your team and create the culture of service in your restaurant. An ideal General Manager candidate is goal-oriented, has an entrepreneurial spirit, and works hard every day to meet and exceed your restaurant's plans. Wendy's is one of the most opportunity-filled companies to work for. Up to 95% of our Executive Teams are promoted from within. As a General Manager, you'll have the opportunity to continue to work your way up and advance your career. Some things you can look forward to as a General Manager: Flexible full-time or part-time work schedule Competitive pay and generous benefits, including employee meal discounts One-on-one, self-paced training and promotion from within A sense of ownership over your restaurant A chance to learn valuable restaurant operations Sound like you? We want to talk. Click Apply below to get the conversation started. If our needs match yours, we'll be in touch ASAP. RESPONSIBILITIES Trains, monitors, and reinforces food safety procedures Works with the leadership team to meet sales goals Manages food and labor costs Executes company policies and procedures Monitors food inventory levels and orders product when necessary Manages and maintains safe working conditions Manages crew member employees in a manner that maximizes crew retention Interviews and hires team members Provides proper training for crew members Anticipates and identifies problems and initiates appropriate corrective action Maintains fast, accurate service and provides top-notch customer service to every guest that comes into our fast food restaurant Ensures continual improvement of Quality, Service, and Cleanliness Maximizes store sales goals versus budget, including participation in marketing programs QUALIFICATIONS College degree or equivalent experience in operations Three years of restaurant experience at a minimum Experience in supervising and managing staff Fluent English-speaking and writing skills Exhibit a sense of urgency Neat, clean, and professional appearance Able to lift 35 pounds to waist level Guest-friendly demeanor Willing to assume around-the-clock responsibility for restaurant operations Willing to work normal schedule of 50+ hours per week (all shifts) ServSafe Certified

Are you passionate about health and wellness? Do you love leading high performing, sales driving teams? If you're ready to be your best self (however you define it), while helping others do the same, we have the role for you… The Vitamin Shoppe is looking for high performing leaders with a passion for developing high performing teams. Have a proven track record of success? If so, look no further! As a Store Manager with The Vitamin Shoppe, you will be accountable for promoting a sales culture to build productivity. In addition, you will prepare for future growth through hiring and developing great people! If we had you at hello read below for more details… Responsibilities At The Vitamin Shoppe you will…. Execute with excellence! Believe in the ability of others; coach and motivate. Attract, recruit and retain top talent. Develop a team of high performing Health Enthusiasts who deliver results. (yup, that's what we call folks who work for The Vitamin Shoppe) Foster an environment of continuous education while supporting company driven training initiatives. Achieve and exceed daily sales and productivity goals, while developing others to do the same. Lead a selling culture through building customer loyalty, creating personalized shopping experiences and fostering long lasting relationships. Lead and instill a strong focus on: Units per transaction, Average Transaction, Conversion and Sales Per Hour Provide leadership by analyzing Week to Date, Month to Date, Year to Date sales and develop action plans to drive top line sales Create external, community relationships that grow sales. Lead with integrity and a willingness to take accountability. Maintain regular store maintenance, follow loss prevention standards, ensure timely processing of receipts, keep shelves full and products priced accordingly. Be willing to perform additional duties as required. Who You are…. Passionate about “owning your business” and always empowered to make decisions that best support business needs Results-oriented leader who has an excellent ability to motivate and influence other through actions and examples A passion for the health and wellness industry The Perks.... Comprehensive, affordable medical, dental, and vision coverages for full-time Health Enthusiasts “VS Thrive” Wellness program for full-time Health Enthusiasts covered under a medical plan with The Vitamin Shoppe -earn free gift cards on a quarterly basis! A competitive monthly bonus / incentive program A 401(k) Retirement Plan A generous Health Enthusiast discount Transportation/Commuter Benefits Nationwide gym and insurance discounts Paid time off Professional growth opportunities Nationwide Pet Insurance Tickets at Work/Working Advantage Program-Save money on hotels, movie tickets, Broadway and Vegas Shows, Theme Parks and much more! Qualifications What We Are Looking For… The desire to work a flexible schedule (i.e. Holidays, weekends, locations) depending on business needs Valid driver's license Minimum 3-5 years of retail experience At least 1 year of retail management experience A high school diploma, GED, or equivalent combination of experience Demonstrate basic technology skills (e.g., point of sale systems, mobile devices, basic troubleshooting) or a willingness to learn and adapt as a key function of the role. Proven ability to manage staff to exceed sales goals, while meeting payroll goals Proven ability to identify top talent, create teams, and train/develop/retain great people Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities Effective communication, organization and leadership skills Proven ability to motivate and influence others through personal actions and examples Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation Ability to be mobile on the sales floor for extended periods of time. Who We Are… The Vitamin Shoppe …. We're a destination and a resource for so much more than just vitamins. We help people become their best selves-however they define it. You ready?! If so, let's do this! Equal Opportunity Policy The Vitamin Shoppe is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. We firmly believe that every Health Enthusiast has the right to be treated with dignity and respect. Our goal is to maintain a satisfied and productive team of Health Enthusiasts. The keys to reaching that goal are effective leadership, equal application of fair human resources policies, competitive wages and benefits, and close attention to all health enthusiast matters. The Vitamin Shoppe is committed to the principle of fair and impartial treatment of our Health Enthusiasts. Health Enthusiasts with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of their Human Resources representative. We will not allow any form of retaliation against Health Enthusiasts who raise issues of perceived discrimination in good faith. To ensure our workplace is free of artificial barriers, violation of this policy may result in disciplinary action, up to and including discharge.

Job DescriptionDescription: is posted on behalf of the Sherman Theater. The General Manager is responsible for overseeing the day-to-day operations of the Sherman Theater and the Sherman Showcase, ensuring the efficient, safe, and professional delivery of all activities across both venues. This is a senior management position, reporting directly to the FADS Directors and Management Company. The General Manager plays a pivotal leadership role in coordinating all departments to deliver high-quality programming, services, and visitor experiences. You will provide direct line management to the Technical Team and Front of House Manager, while also working closely with all internal teams, visiting performers, promoters, and external stakeholders to maintain the Sherman venues as a vibrant cultural hub in Stroudsburg. Duties & Responsibilities: Operations and Facility Management Oversee all aspects of daily venue operations across multiple sites in Stroudsburg. Ensure the smooth running of the venues in relation to incoming shows and events. Manage onsite building maintenance and ensure that all systems and infrastructure are safe, fully functional, and visitor-ready. Implement and maintain building-wide Health & Safety policies, including routine compliance checks and policy updates. Coordinate the logistics of one-off events, daytime hires, and commercial exploitation of venue spaces to support venue generation. Act as Manager on Duty during performances, daytime events, or corporate functions as needed. Human Resources and Staff Management Lead all aspects of staff management including recruitment, onboarding, training, and retention. Oversee performance management processes including KPI's, appraisals, performance reviews, and disciplinary actions. Ensure optimal staffing levels across departments and maintain compliance with labor laws and internal policies. Coordinate with department heads to ensure staff are adequately trained and empowered to deliver high-quality customer service. Work with FOH (Front of House) Manager to ensure all areas are properly staffed during open hours. Programming and Booking Oversee venue booking processes and ensure timely and accurate scheduling of performances and events. Liaise directly with visiting acts, promoters, and booking agents to ensure performance requirements are met and communicated across departments. Coordinate all logistics related to shows, ensuring artist, technical, and hospitality needs are addressed. Financial and Administrative Oversight Maximize income and minimize expenditures without compromising on customer experience or production quality. Work closely with the accounting department to manage departmental budgets, monitor cash flow, and ensure financial accountability. Oversee bar, stock, and merchandise operations, ensuring monthly stocktaking and profitability reporting. Lead the review and negotiation of supplier contracts to ensure cost-effectiveness and adherence to theater policies. Compliance and Risk Management Ensure all activities and operations comply with local, state, and federal laws, regulations, and licensing requirements. Maintain up-to-date records of safety protocols, insurance, permits, and vendor contracts. Monitor and evaluate safety protocols and respond promptly to any risks or incidents. Community and Stakeholder Engagement Serve as a key representative of the theater in the community. Collaborate with the Pocono Mountains Visitors Bureau, Borough of Stroudsburg, and other local organizations to promote venue visibility and strategic partnerships. Support outreach and communication with promoters, booking agents, sponsors, and community stakeholders. Perform other duties as assigned. Requirements: Job Skills and Qualifications: Minimum of 3-5 years of experience in a comparable environment, with knowledge of local, state, and federal legislation and regulatory systems. Proven experience in Human Resources (HR) management, including policy implementation, employee relations, and performance management. Strong line management experience, with the ability to lead, motivate, and develop staff; set clear objectives; and manage performance effectively. Experience in venue management, including building operations, and event scheduling or booking. Skilled in procurement, resource allocation, and budget oversight. Excellent interpersonal and communication skills, both written and verbal, with the ability to engage professionally across all levels. High level of computer literacy, with proficiency in Microsoft Office (Word, Excel, Outlook) and other standard business applications. Strong organizational and time management skills, with the ability to prioritize and manage a busy workload. Adaptable and resilient when dealing with change or high-pressure situations. Proactive and solution-oriented, with the ability to identify priorities and act on them efficiently. Ability to multitask while maintaining attention to detail and overall efficiency in daily operations. Meticulous in planning and communication, with experience in collaborating across diverse teams. Capable ambassador for the venue, both in person and through written communication. Familiarity with Front of House operations in a live performance/cultural venue, including staff supervision. Sound knowledge of health and safety regulations, including conducting venue-specific risk assessments. Passion for arts and strong understanding of the demands of a fast-paced theater or live entertainment environment. Collaborative and team-oriented, with the ability to work independently when needed. Strong leadership skills with the ability to maintain the venue's excellent reputation and take decisive action under pressure. Detail-focused, forward-thinking, and committed to delivering high standards of service. Based in or willing to relocate to the Pocono Mountains; available to serve as a keyholder with venue access responsibilities. Work Environment & Schedule: Standard schedule of 40 hours per week, with flexibility required to accommodate event-related demands. Occasional weekend or evening availability may be necessary. Office-based with regular interaction with team members, sponsors, and patrons.

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. We are seeking a Senior Manager of Fulfillment Center Operations with experience scaling high-performing teams to join us in delivering our promise to merchants: Stress Less, Grow More. What You'll Do 1. Operations Leadership Lead the day-to-day performance of a functional area (Inbound, Outbound, Inventory) or an entire operational shift, ensuring compliance with safety, productivity, and quality standards. Build and manage productivity plans by reviewing forecasts, determining labor requirements, and partnering with other Operations Managers/Industrial Engineers to balance labor. Lead and develop a team of 3-7 Supervisors and 50-200+ hourly associates, setting expectations, coaching performance, and building strong leadership layers. Participate in interviewing, hiring, training, scheduling, and performance evaluations to support strong operational culture and team development. Act as the primary communication and accountability source for your teams, driving clarity, consistency, and corrective action when needed. Drive cultural change within the facility, reinforcing best practices in safety, quality, engagement, and productivity. Ensure accurate timekeeping and workforce planning for direct reports and assigned teams. Address employee concerns, resolve operational problems, and ensure successful day-to-day execution of fulfillment operations. 2. Fulfillment Center Performance & Operational Excellence Ensure operational excellence across all warehouse areas, equipment, and systems, maintaining sanitation, maintenance, security, and housekeeping standards. Monitor and deliver key performance indicators (KPIs) to ensure operational profitability, throughput, and efficiency. Establish operational procedures for incoming/outgoing shipments, material handling, and warehouse inventory accuracy. Maintain warehouse physical condition and ensure timely repairs, replacements, and equipment requisitions. Coordinate warehousing activities with customer service, sales, and other internal teams to maintain alignment. Maintain proper layout of the warehouse, ensuring optimal product placement and material flow. Ensure compliance with internal policies, safety standards, and all operational requirements. 3. Industrial Engineering & Process Optimization Design, develop, test, and evaluate integrated systems that optimize human workflows, inventory control, logistics, material flow, and overall production processes. Analyze statistical data and product specifications to determine standards, quality and reliability objectives, and performance metrics. Develop and implement labor utilization standards, cost analysis systems, and process optimization initiatives to drive efficiency. Draft and design optimized layouts for equipment, materials, and workspace using engineering tools and modeling software. Recommend improvements to personnel utilization, warehouse flow, equipment configuration, and resource optimization. Apply statistical and mathematical methods to determine staffing requirements, process standards, and workflow performance. Review production schedules and engineering specifications to improve fulfillment center methods and activities. Identify and lead continuous improvement initiatives focused on Safety, Quality, and Productivity. 4. Quality Control & Production Coordination Coordinate and implement quality control objectives, procedures, and activities to resolve production problems, improve reliability, and reduce costs. Direct teams involved in inspection, measurement, and testing to ensure quality control and accuracy. Evaluate precision and accuracy of production and testing equipment, implementing corrective action plans where necessary. Formulate sampling procedures, develop documentation standards, and ensure consistent reporting of quality and reliability data. Regulate and adjust workflow schedules based on operational needs, lead times, and production sequencing. Schedule deliveries based on production forecasts, material substitutions, storage requirements, and inventory levels. Implement methods and procedures for handling discrepant, defective, or damaged materials while assessing responsibility and cost impact. What you'll need: Bachelor's degree in Industrial Engineering preferred, or a related field such as Supply Chain Operations, Fulfillment Center Operations, Distribution Center Operations, or Industrial/Systems Engineering. Equivalent combinations of education and relevant experience will also be considered. 6 to 8 years of related experience in fulfillment center operations, supply chain operations, distribution center operations, industrial engineering, or a similar operational/analytical environment. Experience with Warehouse Management Systems (WMS) and familiarity with labor management systems, engineered labor standards, or productivity improvement initiatives. Lean or Six Sigma certification preferred; ability to apply process improvement methodologies to optimize operations. Proficiency with enterprise technology systems, including Advanced Excel, Outlook/Gmail, Project Management Software, WMS platforms, and tools used for process workflow creation or analysis. Ability to clearly present complex operational or engineering information to managers, staff, clients, and internal stakeholders. Strong analytical and problem-solving skills, including the ability to work with variable operational conditions where limited standardization exists. Ability to interpret and work from written, verbal, diagrammatic, and schedule-based instructions, including engineering documentation. Proven experience leading teams of 40+ employees, developing supervisors, building leadership layers, and managing performance across multiple levels of an operation. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance. To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page. Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services! Job Summary This Sr. Manager - Operations role is responsible for directing area utility operations in a fiscally efficient and effective manner while maintaining a safe and reliable gas distribution system. Duties and Responsibilities * Assist in establishing the area operating budget for utility operations and manage area performance to meet budget. * Manage area operations maintenance capital budget to ensure effective use of dollars while maintaining the integrity of the distribution system. * Assist in measuring and prioritizing area marketing and operating goals and consistent scorecard objectives and requirements. Direct the operations to meet those goals. * Provide area leadership to encourage interdepartmental communication and cooperation in support of the company objectives. * Develop a strong supervisory team and promote individual growth, cooperation, and development among the operating section employees. * Perform other duties and special projects as assigned. Knowledge, Skills and Abilities * Knowledge of UGI Safety Manual & Gas Operations Manual. * State and Federal Codes related to pipeline operations and safety. * Knowledge of gas distribution systems, and technical aspects of pipeline construction & maintenance. * Strategic and Tactical Planning and ability to execute plans. * Excellent communication skills, both written and verbal are essential to direct contractors in performing their work in the optimum manner to minimize cost to the company while performing their tasks safely and in compliance. Education and Experience * Bachelor's Degree Preferred - Engineering or Business or other applicable degree. * 5 to 10 years progressive experience in the pipeline industry. * Various UGI, OSHA, ICS training and certification. * Valid Driver's License. Must obtain PA Driver's License if current license is from another state. * Demonstrable computer skills and/or aptitude, basic business and accounting/finance experience or education. LI#-hybrid UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.