Senior operations representative vs representative

Differences between senior operations representative and representative duties and responsibilities

Senior operations representative example responsibilities.

• Manage the SharePoint solutions for project communication and project document repository.
• Process electronic funds transfer (EFT) and ACH fraudulent claims.
• Coordinated-Schedule armored courier schedules to pick up orders for ATM's and retail clients.
• Monitor and audit ACH debits and credits as well as wire transfer processing for accuracy and efficiency.
• Present weekly demonstrations to financial institutions and major ATM owners countrywide.
• Oversee direct deposit enrollment and benefits enrollment organizing and faxing forms to corporate payroll and outsourcing company to ensure employee enrollment.
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Representative example responsibilities.

• Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
• Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
• Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
• Review EOB denials, appeals and/or rebilling as appropriate.
• Certify of all requirements, policies, and procedures, including MSB.
• Take inbound phone calls from member and providers explaining the EOB denial and payments
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