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Senior operations representative vs senior specialist

The differences between senior operations representatives and senior specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior specialist has an average salary of $92,360, which is higher than the $40,899 average annual salary of a senior operations representative.

The top three skills for a senior operations representative include data entry, payment processing and quality service. The most important skills for a senior specialist are customer service, patients, and SR.

Senior operations representative vs senior specialist overview

Senior Operations RepresentativeSenior Specialist
Yearly salary$40,899$92,360
Hourly rate$19.66$44.40
Growth rate-4%10%
Number of jobs68,99680,308
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 64%
Average age4444
Years of experience--

Senior operations representative vs senior specialist salary

Senior operations representatives and senior specialists have different pay scales, as shown below.

Senior Operations RepresentativeSenior Specialist
Average salary$40,899$92,360
Salary rangeBetween $27,000 And $60,000Between $63,000 And $134,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Cheniere Energy
Best paying industry-Pharmaceutical

Differences between senior operations representative and senior specialist education

There are a few differences between a senior operations representative and a senior specialist in terms of educational background:

Senior Operations RepresentativeSenior Specialist
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Senior operations representative vs senior specialist demographics

Here are the differences between senior operations representatives' and senior specialists' demographics:

Senior Operations RepresentativeSenior Specialist
Average age4444
Gender ratioMale, 34.4% Female, 65.6%Male, 51.4% Female, 48.6%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior operations representative and senior specialist duties and responsibilities

Senior operations representative example responsibilities.

  • Manage the SharePoint solutions for project communication and project document repository.
  • Process electronic funds transfer (EFT) and ACH fraudulent claims.
  • Coordinated-Schedule armored courier schedules to pick up orders for ATM's and retail clients.
  • Monitor and audit ACH debits and credits as well as wire transfer processing for accuracy and efficiency.
  • Present weekly demonstrations to financial institutions and major ATM owners countrywide.
  • Oversee direct deposit enrollment and benefits enrollment organizing and faxing forms to corporate payroll and outsourcing company to ensure employee enrollment.
  • Show more

Senior specialist example responsibilities.

  • Manage the JSC QMS system.
  • Lead special projects, train and mentore lean sigma teams.
  • Manage capacity planning activities for UAT and production environment.
  • Manage coordination, implementation and installation of next generation telemarketing system, an nt-base, client server environment.
  • Assist in the setup of the Documentum ACLs for WPS & QA and WPS, such that duplication doesn't occur.
  • Maintain awareness of HIPAA, SOX, GLB and other regulatory statues ensuring compliance within the work group.
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Senior operations representative vs senior specialist skills

Common senior operations representative skills
  • Data Entry, 21%
  • Payment Processing, 11%
  • Quality Service, 9%
  • PowerPoint, 8%
  • Customer Support, 4%
  • Earned Value Management, 4%
Common senior specialist skills
  • Customer Service, 10%
  • Patients, 9%
  • SR, 8%
  • Java, 6%
  • Project Management, 5%
  • PowerPoint, 5%

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