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Service assistant vs coordinator assistant

The differences between service assistants and coordinator assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service assistant, becoming a coordinator assistant takes usually requires 1-2 years. Additionally, a coordinator assistant has an average salary of $33,260, which is higher than the $31,928 average annual salary of a service assistant.

The top three skills for a service assistant include excellent interpersonal, basic math and customer satisfaction. The most important skills for a coordinator assistant are patients, customer service, and data entry.

Service assistant vs coordinator assistant overview

Service AssistantCoordinator Assistant
Yearly salary$31,928$33,260
Hourly rate$15.35$15.99
Growth rate12%-8%
Number of jobs69,11582,133
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 59%
Average age4350
Years of experience122

What does a service assistant do?

A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.

What does a coordinator assistant do?

A coordinator assistant is responsible for performing administrative and clerical tasks, depending on a senior coordinators' advice. Coordinator assistants respond to customers' inquiries and concerns, preparing reports, scheduling meetings, assisting in organizing company events, providing recommendations on improving business operations, and building a good reputation for the business. Other responsibilities include ensuring customer satisfaction and attracting potential client partnerships that would drive revenues for the industry, increasing the company's profitability, and helping achieve the organization's long-term goals and objectives.

Service assistant vs coordinator assistant salary

Service assistants and coordinator assistants have different pay scales, as shown below.

Service AssistantCoordinator Assistant
Average salary$31,928$33,260
Salary rangeBetween $23,000 And $43,000Between $28,000 And $39,000
Highest paying CityWashington, DCTacoma, WA
Highest paying stateHawaiiHawaii
Best paying companyBeth Israel Deaconess Medical CenterConviva
Best paying industryGovernmentGovernment

Differences between service assistant and coordinator assistant education

There are a few differences between a service assistant and a coordinator assistant in terms of educational background:

Service AssistantCoordinator Assistant
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityWestern Carolina University

Service assistant vs coordinator assistant demographics

Here are the differences between service assistants' and coordinator assistants' demographics:

Service AssistantCoordinator Assistant
Average age4350
Gender ratioMale, 35.8% Female, 64.2%Male, 26.0% Female, 74.0%
Race ratioBlack or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1%Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage11%6%

Differences between service assistant and coordinator assistant duties and responsibilities

Service assistant example responsibilities.

  • Manage day-to-day operations including contract management, accounts payable, receivables, payroll and general administrative assistance.
  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
  • Function as part of the trauma team by performing CPR.
  • Set up and maintain CPR certifications for all instructional aids.
  • Review supplies, materials, vendor selection for WIS and NICU.
  • Show more

Coordinator assistant example responsibilities.

  • Orchestrate special events and reservations; manage customer relations and provide exemplary service to all customers.
  • Experience in putting together bids using multiple subcontractors and preparing RFI's.
  • Follow all HIPAA regulations and patient confidentiality.
  • Handle personal patient information according to HIPAA regulations.
  • Interact with several law firms concerning guardianship application/patient representation for Medicaid application.
  • Develop innovative PowerPoint presentation used by the faculty for further education for residents.
  • Show more

Service assistant vs coordinator assistant skills

Common service assistant skills
  • Excellent Interpersonal, 17%
  • Basic Math, 13%
  • Customer Satisfaction, 10%
  • Math, 7%
  • Patients, 6%
  • Veterans, 6%
Common coordinator assistant skills
  • Patients, 18%
  • Customer Service, 18%
  • Data Entry, 9%
  • Patient Care, 5%
  • PowerPoint, 4%
  • Veterans, 3%

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