Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between service assistants and service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service assistant and a service coordinator. Additionally, a service coordinator has an average salary of $40,792, which is higher than the $31,928 average annual salary of a service assistant.
The top three skills for a service assistant include excellent interpersonal, basic math and customer satisfaction. The most important skills for a service coordinator are customer service, social work, and patients.
| Service Assistant | Service Coordinator | |
| Yearly salary | $31,928 | $40,792 |
| Hourly rate | $15.35 | $19.61 |
| Growth rate | 12% | 12% |
| Number of jobs | 69,115 | 55,922 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 60% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.
A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.
Service assistants and service coordinators have different pay scales, as shown below.
| Service Assistant | Service Coordinator | |
| Average salary | $31,928 | $40,792 |
| Salary range | Between $23,000 And $43,000 | Between $29,000 And $56,000 |
| Highest paying City | Washington, DC | Washington, DC |
| Highest paying state | Hawaii | Maine |
| Best paying company | Beth Israel Deaconess Medical Center | Mt. San Antonio College |
| Best paying industry | Government | Government |
There are a few differences between a service assistant and a service coordinator in terms of educational background:
| Service Assistant | Service Coordinator | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 60% |
| Most common major | Business | Business |
| Most common college | Northwestern University | SUNY at Binghamton |
Here are the differences between service assistants' and service coordinators' demographics:
| Service Assistant | Service Coordinator | |
| Average age | 43 | 43 |
| Gender ratio | Male, 35.8% Female, 64.2% | Male, 28.5% Female, 71.5% |
| Race ratio | Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1% | Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 11% | 11% |