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Service associate jobs in Binghamton, NY

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  • Dietary Associate- Food and Nutrition-Part Time

    Guthrie 3.3company rating

    Service associate job in Binghamton, NY

    To be an active member of the dietary team to provide the best dietary service for patients, employees and staff Education, License & Cert: Must have grammar school education, should be able to read and write and be able to understand written and oral communication. Experience: Some experience desirable, but not necessary. Essential Functions: 1. Performs functions of a food service helper according to department policy and procedure.2. Prepares assembly line station for patient tray service in a timely manner. 3. Assembles food items for patient tray service according to marked menu. 4. Transports food carts to and from designated areas on patient floors in a safe and timely manner. 5. Collects all garbage in Dietary and Cafeteria areas and transports to compactor/incinerator in a timely manner. 6. Scrapes and washes all dishware from patient trays and employee cafeteria according to department sanitation procedures. 7. Scrubs and sanitizes all pots and pans and organizes in designated area. 8. Utilizes proper body mechanics to prevent injuries. 9. Demonstrates age specific communication skills. 10. Maintains a neat, clean and sanitary work area. Other Duties: - Other duties as assigned. The pay ranges from $17.00-22.37 per hour
    $17-22.4 hourly 22h ago
  • Customer Service Clerk

    R+L Carriers 4.3company rating

    Service associate job in Jermyn, PA

    Customer Service Representative, Starting at $19.81 hr. Full-Time, Monday - Friday, Various Shifts Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click here to learn more about our employee resorts R+L Carriers is seeking a Customer Service Representative to work at our Jermyn, PA Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. Company Culture Requirements: Strong communication/telephone skills Able to work in a fast-paced environment Strong critical thinking skills Ability to deal with potentially stressful situations General office and customer service experience Basic knowledge or Windows, Outlook and other Microsoft products Ability to type 30+ WPM Preferred: 2 - 3 years of experience as a clerk or similar role in a fast pace environment Freight logistics experience Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees. R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
    $19.8 hourly Auto-Apply 19h ago
  • Dining Services Associate

    Elderwood/Pediatric/Postacute/Woodmark

    Service associate job in Waverly, NY

    APPLY HERE FOR FULL-TIME AND PART-TIME DINING SERVICES ASSOCIATE OPPORTUNITY : Elderwood at Waverly: At Elderwood at Waverly we are seeking kind, collaborative and dedicated Dining Services Associate to join our dietary network. Dining Services Associate- Position Overview: Dining Service Assistant (DSA) team members are responsible for ensuring the health and wellbeing of our residents by being responsible for food and beverage preparation, meal service, and kitchen/equipment sanitation. This individual also assists with providing a positive experience to the residents while following all applicable regulations. Elderwood Benefits as a Dining Services Associate (must qualify): Employee Referral Bonus 401K with Employer Matching PTO & Holiday Package Full Suite of Health Benefits - Medical, Dental, Vision Shift Differentials Other Compensation Programs! Elderwood at Waverly: Elderwood at Waverly is located in Waverly, NY, between Elmira and Binghamton, NY, along the Twin Tiers. Offering a continuum of care, the campus features a 200-bed skilled nursing facility with secure memory care and Adult Medical Day Services, adjacent to an assisted living community. A spacious, up-to-date therapy gym accommodates residential subacute rehabilitation and outpatient physical, occupational and speech therapy. Responsibilities Dining Services Associate 1. Assists in the preparation and delivery of meals to residents according to department policy and position assignment. 2. Adheres to the resident's diet order, texture/consistency modifications, and menu preferences during the preparation and service of food items and beverages. 3. Performs all responsibilities of the designated position assignment during the scheduled shift in accordance with all safety regulations and standards of practice. 4. May serve meals to residents in dining areas according to seating chart and instructions on resident tray tickets. 5. Assists in care and maintenance of kitchen environment and equipment. 6. Regularly contributes to, and actively participates in, facility and department staff meetings and inservices. 7. May interact and communicate with residents/family members regarding meal service quality. 8. Utilizes electronic timekeeping system as directed. 9. Arrives to work on time, regularly, and works as scheduled. 10. Recognizes and follows the dress code of the facility including wearing name tag at all times. 11. Follows policy and procedure regarding all electronic devices, computers, tablets, etc. 12. Supports and abides by Elderwood's Mission, Vision, and Values. 13. Abides by Elderwood's businesses code of conduct, compliance and HIPAA policies. 14. Performs other duties as assigned by supervisor, management staff or Administrator. Qualifications Dining Services Associate Minimum of 16 years of age Employment Certificate/Permit required for applicable individuals Prior customer service experience ServSafe certification or willingness to obtain Physical stamina necessary for constant activity HS diploma or equivalent preferred Prior food service, hospitality, serving, or restaurant experience desired This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
    $44k-84k yearly est. Auto-Apply 60d+ ago
  • Commercial Service Representative

    Casella Waste Systems, Inc. 4.6company rating

    Service associate job in Oneonta, NY

    The Commercial Service Representative provides one-stop service and solutions to new and existing customers by determining service requests, resolving service issues, creating solutions, and closing the sale ensuring a first-class transaction. Hiring Range: $23-25/ hour plus commission. #INDSJ Key Responsibilities Engages with customers to assess support needs and provides products and services to fulfill identified customer needs while promoting new or alternative products and services. Creates and maintains customer and sales information in CRM and Case Management systems to troubleshoot customer issues, gather customer information, track sales activities, create outreach campaigns, and generate new business opportunities and customer retention activities. Generates market interest and sales as the primary point of contact and resolution for all calls and cases routed from the Customer Care Center (CCC) for small commercial dumpster and temporary Roll-Off inquiries ensuring customers receive products and services in a timely manner and are connected with appropriate divisional sales team for in-person follow-up as needed. Solicits sales opportunities from customer inquiries generated from the CCC with quick, courteous, and helpful communication strategies to cultivate leads and refer customer to appropriate Outside Sales Representatives (OSR). Develops prospective sales pipeline allocating prospects and leads to appropriate OSR to increase monthly, quarterly, and annual sales goals. Manages service agreements, contract dates, and pricing changes and increase strategies for the company at the divisional level within proprietary software systems according to the type of customer account. Develop and deploy Welcome packets for new customers and Stay packets for existing customers to enhance business retention. Organizes follow-up meetings between customers and appropriate OSR and creates customized client sales content and service models to assist OSRs in making successful in-person connections and closing sales. Identifies new sales and retention opportunities with existing customers by creating account queries, analyzing client utilization data, and researching client company information that will create added business value for current customer accounts. Develops and implements analytical data reports to track inventory, customer utilization, service fulfillment, overdue service requirements, and billing or rate discrepancies to manage business needs, generate sales opportunities or service improvements, and increase overall customer satisfaction. Develops customer satisfaction surveys and other methods of service feedback and analyzes data gathered to interpret new business and retention opportunities for the division. Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Career Path Definitions & Distinctions: Level I: 0-2 years of progressively complex experience in the customer service field. Demonstrated knowledge and competence in one or more technical areas of Casella's business and customer service and client relationship management. Able to effectively manage call volume, understand proprietary software systems and derive data needed to retain client accounts. Works within team to support OSRs and provides excellent customer support. Level II: 3-5 years of progressively complex experience in the customer service and client relationship management field. Demonstrated knowledge and competence in several technical areas of customer service, CRM, and inside sales and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of CRM and sales concepts, principles and applications as needed. Able to independently derive, research, and analyze customer data to support division sales team through the development of sales and marketing materials, customized analytics, and retention tools. Senior Level: An advanced degree in business, marketing or other related field of study and 5 or more years of progressively complex experience in customer sales and retention and CRM data research and analytics. The incumbent is skilled at building strong relationships at all levels inside and outside of the organization. Thoroughly understands the complexity of Casella's business operations and is able to synthesize various data points to transform it into increased market share and profit. Education, Experience & Qualifications The successful candidate will have a High School diploma or GED, 2-4 years of busines experience with increasing responsibilities, and a valid driver's license. The incumbent is expected to have a demonstrated ability to work in a collaborative environment. Outstanding interpersonal relationship management skills, a demonstrated sales ability, a successful track record, and an ability to develop and manage business opportunities are required. Excellent verbal, written analytical and formal presentation skills, and a demonstrated proficiency with Microsoft Office and related software are expected. Although not required, a Bachelor's degree in a related field, relevant sales certifications, 1-2 years of “business to business” sales experience, experience or interest in an environmental and/or sustainability field and a working knowledge of Microsoft Dynamic for CRM or similar software systems are preferred. Attributes Confident, team-oriented individual who possesses the critical combination of resiliency with excellent listening skills and a strong knowledge of company products and services. Outstanding problem-solving skills, creativity, and an ability to continuously keep the customers interests in mind is essential. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
    $23-25 hourly Auto-Apply 11d ago
  • Room Service Associate

    Ny United Health Services

    Service associate job in Johnson City, NY

    Position OverviewAssists in all areas in the department associated with Patient, Retail and Catering services. Primary Department, Division, or Unit: Primary Work Shift: Day Rotational Compensation Range: $17.05 - $22.17 per hour, depending on experience You will be eligible for benefits if you are hired into a regular position with at least 24 scheduled weekly hours. ----- Job Responsibilities Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy Position Qualifications Preferred: High School or Equivalent ----- Why You'll Love Working at UHS At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life. A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
    $17.1-22.2 hourly Auto-Apply 60d+ ago
  • Equipment Service Specialist (scranton, PA, US, 18501)

    Steris Corporation 4.5company rating

    Service associate job in Scranton, PA

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently? If you want to work for a great company where you will have the opportunity to advance your career, join our growing team as an Equipment Service Specialist (ESS). * You will be a Trusted Advisor to STERIS Customers in maintenance and procurement of medical devices and consumable products, as part of a high performing team. You'll perform expert level skills in providing on-site preventative maintenance, troubleshooting, repair, equipment modification, and installation support on the most complex mechanical, electro-mechanical and electronic issues. This work will be performed in a fast paced and highly compliance regulated hospital environment. * You will act as an escalation point to diagnose, coordinate, and resolve the equipment and service issues, while working cross functionally. This includes Customer training and a deep expertise in specific equipment/service technologies that provide support to Customer. * As an ESS, you will partner with the Technical Training team to implement seamless processes and controls that drive training effectiveness. What you'll do as an Equipment Service Specialist Manage STERIS assets, utilizing electronic inventory management platform to maintain inventory, tools, personal protective equipment, vehicle, etc. to prescribed levels. * Educates and models Safety First culture and identifies gaps and opportunities for team education. * Acts as QMS (Quality Management System) Champion in ensuring implementation, controls and adherence to training compliance requirements, including participation in change management, scheduling and monitoring of training adherence completion and issue escalation to field and training leadership. * Resolves the most difficult technical issues across the district. Technical subject matter expert for team. * Identify and provide input to training process/ programs to achieve performance and revenue goals. * Search out opportunities with hospitals, quote and close service opportunities with Customers on service offerings within their accounts and across the District. The Experience, Skills and Abilities Needed * High School Diploma or GED with 8 years of progressive work experience, including 4 years of experience maintaining and repairing STERIS equipment, or combined experience with STERIS and competitive equipment and 2 years highly regulated industry (healthcare, medical equipment, oil and gas, etc.). Associates degree or related certifications in technical/mechanical area, competitive equipment training, or related military experience may be considered towards technical experience requirement. * Must be able to be compliant with hospital/Customer credentialing requirements. * Successful in achieving ESS II training and promotional requirements. * Must have valid driver's license and the ability pass all required background and physical assessment elements to obtain What STERIS offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: * Market Competitive Pay * Extensive Paid Time Off and (9) added holidays * Excellent Healthcare, Dental and Vision Benefits * 401(k) with company match * Company Vehicle, Cell Phone and Laptop * Tools, Equipment, Uniforms provided * Long/Short Term disability coverage * Maternity and Paternal Leave * Additional add-on benefits/discounts for programs, such as Pet Insurance * Tuition reimbursement and continued education programs * Excellent opportunities for advancement and stable long-term career Pay range for this opportunity is $75,587 - $96,525. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
    $75.6k-96.5k yearly 3d ago
  • Meat Customer Service $1,000 Sign On Bonus

    Dev 4.2company rating

    Service associate job in Ithaca, NY

    Company DescriptionJobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Wegmans Food Markets Job DescriptionSchedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 7am Age Requirement: Must be 18 years or older Location: Ithaca, NY Address: 500 S. Meadow Street Pay: $15.50 - $16 / hour Job Posting: 12/07/2023 Job Posting End: 01/07/2024 Job ID:R0192636 EARN A BONUS UP TO $1,000! Hiring immediately! Our mission is to provide incredible service and help our customers live healthier, better lives through food. In this role you will work alongside a team to educate our customers on the different types and cuts of meat to complete their meals, and ensure the freshest meat products are available throughout the day. If your passions are food and working in a fast-paced environment, this could be the role for you! What will I do? Provide incredible service to our customers Keep our shelves and service counter stocked with fresh products Take orders and prepare items for display by cutting, packaging, and labeling products May unload daily deliveries and stock cases, displays and backroom coolers with new and existing products/inventory At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! ***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
    $15.5-16 hourly 60d+ ago
  • Service Writer

    Monroe Tractor 3.5company rating

    Service associate job in Binghamton, NY

    Job Description Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business! The Service Writer position is ideal for someone who is excellent with customers and is a problem solver. You will act as an intermediary between customers and branch staff. Pay Range: $19 - $28 per hour Benefits Medical, Dental & Vision Insurance 401K Plan + Match Competitive Paid Time Off Policy Short/Long Term Disability Family-owned and operated Annual Reviews Annual Incentive Bonus opportunity Qualifications High School diploma or equivalent. One or more years of experience in a Service Writer position and/or service or parts department. Great communication skills. Familiarity with agricultural and/or construction equipment is a plus. Computer skills including Microsoft Excel, Outlook, and Word. Self-starter with attention to detail, strong organization, and is goal-oriented. Comfortable dealing with the public. Strong team player. Able to lift 25 pounds. Responsibilities Assist in creating work orders. Review and maintain all repair orders for accuracy and completeness. Process records of parts requisitions, parts invoices, material invoices and outside labor invoices to ensure proper accounting. Assist in scheduling of service work. Keep the service manager informed on all work orders. Assist with warranties. Intermediary between parts and service, technician lead contact for parts. Ensure every customer is satisfied with the products and service. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Pay is commensurate with the applicant's experience, as it relates to the position. Pay Range$19-$28 USD
    $19-28 hourly 26d ago
  • Customer Service Representative

    Amphenol Corporation 4.5company rating

    Service associate job in Sidney, NY

    The Role - Amphenol Aerospace Operations is seeking a Customer Service Representative to work out of its state-of-the-art facility in Sidney, NY. The key responsibilities of this Customer Service Representative include, but are not limited to: Serve as a proactive liaison for a designated group of customers to provide quotations, perform order maintenance and expedite orders. Provide this information through a multi-functional team approach. Process all change orders and schedule advances in a prompt and courteous manner. Expedite delivery of customer orders to comply with customer requirements. Coordinate expedites through appropriate personnel in Planning & Production Departments. Monitor delivery status of orders from key customers. Coordinate source inspection to enable parts to ship in a timely manner. Verify and administer terms and conditions on customer orders and quotations. Process complete and accurate phone quotations. Process purchase orders for imported products. Receive and process customer purchase orders and informs them of delivery date. Fulfil customer requests for information. Process confirming orders and coordinates with necessary personnel. Monitor quote progress to assure response by due date. Monitor order progress to assure prompt processing. Serve as back-up to other Customer Service Representatives on customer team. Salary $42,000 - $55,000 Location - Sidney, NY 30 Minute Drive from Binghamton, NY 20 Minute Drive from Oneonta, NY The Person - The key skills and qualities of a Customer Service Representative at Amphenol Aerospace Operations: Associates degree with experience in customer service in a manufacturing environment or call center required and/or equivalent related education experience. Excellent interpersonal skills and be adept at both oral and written communications. Proficiency with Microsoft Office Confidentiality Be a team player Be able to work in a fast paced environment The Company - With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in designing and manufacturing electrical components for the aviation and commercial airplane industry for over 100 years. Focusing on serving the needs of advanced and challenging market segments, we pride ourselves on our consistent ability to innovate and provide the markets with new creative solutions. Working at Amphenol means you are recognized and valued for your contributions because we believe that our human capital is the most valuable asset we have. We support and encourage career development for all employees and have ample opportunities for advancement. We pride ourselves for being customer-centric, accountable, reliable, and enthusiastic in all that we do. These values are ingrained in each of us and contribute to a culture of teamwork and meaningful work. Amphenol offers a competitive wage and benefits. The candidate must be able to legally work in the United States; we are unable to provide sponsorship. This position requires access to controlled technology that is subject to US export controls. Qualified candidates must be a US person (including US Citizen, lawful permanent resident, or protected individual as defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorization(s) from the U.S. Government. Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status or disability status. We aim to create an inclusive working environment where all employees are respected and treated equally. Amphenol - Making History, Designing the Future
    $42k-55k yearly 14d ago
  • Deskside Service Representative

    Procom Consultants Group 4.2company rating

    Service associate job in Horseheads, NY

    Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Deskside Service Representative - On behalf on our client in the Oil and Gas industry, Procom Services is looking for one Deskside Service Representative (DSR) provides consistent, high quality service ensuring a positive client experience when using IT services. The DSR is responsible for communicating and assisting clients with IT related issues and requests, including hardware and software, mobile devices, remote access and meeting/conference rooms. Deskside Service Representative Job Details Provide effective support to the company environment, including (but not restricted to) the following tasks: Assist clients with IT related issues by either visiting their desk or by using remote tools Perform hardware and software installs, move add and changes (IMAC) Remedial training for end users Troubleshooting hardware and software issues on workstations, laptops and personal technology devices running Windows and Apple operating systems Support and configure Operating Systems (Vista, Windows 7, Mac, iOS) Support COTS (MS Office 2010, MS SharePoint, Webex, Internet Explorer) and business specific software Support and configure Mobile Devices (iPhone, iPad) Support stand alone and network printers, including print queues, if required Meeting/Conference Rooms Supporting conference room audio and video equipment Pre-meeting and in-room conference room testing and support of audio / visual equipment as needed Onsite support of internal and external meetings and Events Collaborate with Service Delivery Representatives (SDR) on tickets which are close to breaching SLA to ensure action is taken Hands and eyes support for on-site server and network devices, if required Invoking other necessary key processes (e.g. Incident, Change) with defined input Assist in developing operational standards/procedures Identify and recommend of areas of possible improvement and automation Partake in small projects and tasks, if required On-call availability, if required Deskside Service Representative Mandatory Skills 3+ years experience in IT Desk Side Customer Services Must communicate clearly, courteously and professionally (both verbal and written) Installation and working knowledge of a variety of software applications and ability to learn in house applications Strong skills associated with bridging technical problems that cross functions, such as understanding cause and effect and root cause relationships for complex IT problems Knowledge of Windows networking fundamentals including routing, TCP/IP, DNS & DHCP Familiarity with emerging end user technologies (i.e. Phones, iPads, Android based phones) Windows Vista and Windows 7 experience Proficient with Office 2010 Must have a “can do” attitude Strong knowledge of supporting services and all that it entails (client, delivery, etc.) Excellent multi-tasking and organizational skills ITIL V3 Foundation awareness Experience working within a multi-vendor sourcing environment and interacting at all management level with various internal teams Proven knowledge of and adherence to information sharing and best practices Deskside Service Representative Nice to Have Skills · Some experience working in an Oil and Gas environment would be nice to have Deskside Service Representative Start Date February 2016 Deskside Service Representative Assignment Length 6 month + Contract Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
    $38k-52k yearly est. 14h ago
  • Financial Services Representative - State Farm Agent Team Member

    James Rollo-State Farm Agent

    Service associate job in Endicott, NY

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Training & development Wealth Coach Location: Binghamton, NY Employment Type: Full-Time Company: Jim Rollo Insurance and Financial Services, Inc. About Us At Jim Rollo Insurance and Financial Services, Inc., we empower customers to achieve financial success and create lasting legacies. Our mission is to help clients build, protect, and distribute their wealth. We deliver personalized, hands-on guidance with a commitment to exceptional service. Join our team of passionate professionals dedicated to real service, real results, and real impact. The Opportunity We seek a dynamic Wealth Coach to guide customers in building wealth, managing risks, and planning income distribution for themselves and a legacy for their heirs. This role suits a motivated, customer-focused professional passionate about fostering deep relationships and delivering exceptional service. Key Responsibilities Develop customized wealth accumulation strategies. Assist clients with risk management and wealth protection. Guide clients on creating sustainable income streams and legacy planning. Build and maintain trust-based client relationships with personalized coaching. Educate and empower clients to make confident financial decisions. Collaborate with the Wealth Coach team to deliver holistic solutions aligned with our mission. Qualifications 3+ years in wealth management or related field with proven relationship-building success. Certifications: ChFC preferred; Series 6/63 and 65 a plus. Strong interpersonal and communication skills with passion for client coaching. Expertise in capital accumulation, risk management, income and estate planning. Ability to simplify complex financial concepts for clients. Analytical proficiency with financial tools/software, preferably Money Guide. Customer-centric, empathetic, proactive, and trustworthy. Bachelors degree in finance, economics, business, or related field; advanced degree a plus. Why Join Us? Make a meaningful impact by helping clients achieve financial goals and lasting legacies. Work within a supportive, collaborative culture focused on innovation and customer-first values. Access ongoing training, professional development, and clear career advancement. Receive competitive salary, performance bonuses, and comprehensive benefits. Be part of a firm committed to real people and real service, fostering deep trust with clients. How to Apply If youre passionate about empowering clients to build, protect, and distribute wealth, please send your resume, cover letter explaining your coaching approach, and relevant certifications to Jim Rollo at ****************. Join us and transform lives through exceptional wealth coaching!
    $46k-85k yearly est. Easy Apply 26d ago
  • Customer Service Representative

    Fenix Parts Inc. 3.9company rating

    Service associate job in Elmira, NY

    Join the Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence. Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment. Position Overview: Customer Service As a key player on our team, you'll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise. Job Snapshot: 5-day work week. Handle incoming calls regarding customers selling purchasing parts and or selling their vehicles. Maintain relationships with coworkers and customers Arrange vehicle pickups from customer homes and businesses. Mark and ring out parts Load or Unload parts operating a forklift Maintain awareness of inventory levels and top sales parts Open communication with supervisors to maintain site-specific needs. What We Offer: Competitive Compensation: Attractive earnings with growth potential. Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options. Work-Life Balance: Enjoy a stable day shift schedule Professional Development: Opportunities for advancement in a growing company. Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer. Requirements: High School Diploma or equivalent Excellent computer skills Excellent communication skills Strong math skills Knowledge of auto parts and vehicles Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here! Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status. Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling!
    $30k-38k yearly est. Auto-Apply 6d ago
  • Captain - Customer Service

    Daveandbusters

    Service associate job in Scranton, PA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $13 per hour Salary Range: 7.25 - 13 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-13 hourly Auto-Apply 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Service associate job in Archbald, PA

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50 lbs. from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $26k-34k yearly est. 24d ago
  • Service Advisor

    Toyota of Hollywood 4.3company rating

    Service associate job in Scranton, PA

    Welcome to Toyota of Scranton, where excellence isn't just a goal, but a way of life. Our foundation is built on a set of core values that guide everything we do. If you share our commitment to integrity, service, and community, then you're in the right place. Join us in upholding these principles as we strive for excellence together. Honesty Ethical, take responsibility, be accountable to yourself and your team, build trust through transparency and open communication Willingness to Help Others Help others without expecting anything in return, be empathetic, dedicated to serving something besides ourselves, driven by the belief that everyone can grow Always Does the Right Thing Customer first attitude, when no one is watching, willing to sacrifice for the best outcome, no amount of money is worth betraying someone's trust in your or in the dealership Passion for Excellence Commit to being great at the things we do, inspire excellence in others, integrity, learn continuously Commitment to Customer, Team and Community We take care of the community we live in, empower others to achieve their goals, you represent the team well at work and in the community, show up ready to give your best effort for those who rely on you We offer: Health Insurance Dental Insurance Vision Insurance Disability Insurance Life Insurance Supplemental Insurances 401K Paid Time off Responsibilities: Schedules service appointments Greets customers in a timely, friendly manner and obtains vehicle information. Performs walk around with customer noting any damage, and advises on any needed maintenance. Creates clear, concise, and accurate repair orders regarding customer vehicle problems Ensures service history is reviewed with the customer to safeguard against incorrect information Advises customers on the how to properly care for their cars to reinforce the value of maintaining their vehicles in accordance with manufacturers' specifications Provides a complete and accurate written cost estimate for labor and parts. Checks on progress of repair throughout the day, and timely informs the customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and obtains proper authorization before any additional repairs are performed Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Explains completed work and all charges to customers. Discuss upcoming Factory Surveys, and schedules the next service appointment Handles telephone inquiries regarding appointments and work in process. Manages repair order documentation to ensure full compliance with policies and procedures. Other Duties as assigned Qualifications: High School diploma or equivalent We are an equal employment opportunity employer that does not discriminate on the basis of race, color, religion/creed, sex, disability, marital status, age, pregnancy, national origin, ancestry, sexual orientation, genetic information, possession of a General Education Development Certificate as compared to a high school diploma, veteran status, or any other characteristic protected by the applicable federal, state or local laws.
    $27k-41k yearly est. Auto-Apply 60d+ ago
  • Service Writer/Advisor

    Elm Chevrolet Co

    Service associate job in Elmira, NY

    Join Our Team at Elm Chevrolet - Service Advisor/Writer Elm Chevrolet is a busy, customer-first service center in Elmira, NY. We pride ourselves on delivering dependable repairs and maintenance while ensuring every customer receives the care and respect they deserve. To keep up with growing demand, we're looking for an experienced Service Advisor/Writer who can be the link between our customers and our technicians. What You'll Do Be the first friendly face to welcome customers and discuss their service needs. Clearly explain repair recommendations, maintenance services, and associated costs. Build accurate estimates and review them with customers. Organize and schedule repair orders to maintain efficient shop flow. Work closely with technicians to confirm jobs are done right and on time. Keep complete, detailed records of services performed and customer preferences. Provide updates during the repair process and follow up afterward to ensure satisfaction. Handle questions, concerns, or complaints in a professional and solutions-focused manner. Use dealership software to schedule, update, and process service orders. What We're Looking For Basic computer ability - able to comfortably use dealership or scheduling software. Valid driver's license with a good driving record. Automotive background - general understanding of vehicle systems to communicate effectively with both customers and technicians. Strong people skills - able to build trust and provide an outstanding customer experience. Clear communicator - both verbally and in writing. Organized and efficient - can handle multiple customers and tasks in a fast-paced setting. Industry experience required - previous work as a Service Advisor/Writer or in a customer-facing automotive role. What We Offer Pay structure that rewards experience and performance. Health, dental, 401(k) plus pension plan. Paid holidays and vacation time. Ongoing training to help you grow in your role. Employee pricing on parts and service.
    $36k-60k yearly est. Auto-Apply 60d+ ago
  • Commercial Service Representative

    Cassella Waste Systems, Inc.

    Service associate job in Oneonta, NY

    The Commercial Service Representative provides one-stop service and solutions to new and existing customers by determining service requests, resolving service issues, creating solutions, and closing the sale ensuring a first-class transaction. Hiring Range: $23-25/ hour plus commission. #INDSJ Key Responsibilities * Engages with customers to assess support needs and provides products and services to fulfill identified customer needs while promoting new or alternative products and services. * Creates and maintains customer and sales information in CRM and Case Management systems to troubleshoot customer issues, gather customer information, track sales activities, create outreach campaigns, and generate new business opportunities and customer retention activities. * Generates market interest and sales as the primary point of contact and resolution for all calls and cases routed from the Customer Care Center (CCC) for small commercial dumpster and temporary Roll-Off inquiries ensuring customers receive products and services in a timely manner and are connected with appropriate divisional sales team for in-person follow-up as needed. * Solicits sales opportunities from customer inquiries generated from the CCC with quick, courteous, and helpful communication strategies to cultivate leads and refer customer to appropriate Outside Sales Representatives (OSR). * Develops prospective sales pipeline allocating prospects and leads to appropriate OSR to increase monthly, quarterly, and annual sales goals. * Manages service agreements, contract dates, and pricing changes and increase strategies for the company at the divisional level within proprietary software systems according to the type of customer account. * Develop and deploy Welcome packets for new customers and Stay packets for existing customers to enhance business retention. * Organizes follow-up meetings between customers and appropriate OSR and creates customized client sales content and service models to assist OSRs in making successful in-person connections and closing sales. * Identifies new sales and retention opportunities with existing customers by creating account queries, analyzing client utilization data, and researching client company information that will create added business value for current customer accounts. * Develops and implements analytical data reports to track inventory, customer utilization, service fulfillment, overdue service requirements, and billing or rate discrepancies to manage business needs, generate sales opportunities or service improvements, and increase overall customer satisfaction. * Develops customer satisfaction surveys and other methods of service feedback and analyzes data gathered to interpret new business and retention opportunities for the division. * Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Career Path Definitions & Distinctions: Level I: 0-2 years of progressively complex experience in the customer service field. Demonstrated knowledge and competence in one or more technical areas of Casella's business and customer service and client relationship management. Able to effectively manage call volume, understand proprietary software systems and derive data needed to retain client accounts. Works within team to support OSRs and provides excellent customer support. Level II: 3-5 years of progressively complex experience in the customer service and client relationship management field. Demonstrated knowledge and competence in several technical areas of customer service, CRM, and inside sales and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of CRM and sales concepts, principles and applications as needed. Able to independently derive, research, and analyze customer data to support division sales team through the development of sales and marketing materials, customized analytics, and retention tools. Senior Level: An advanced degree in business, marketing or other related field of study and 5 or more years of progressively complex experience in customer sales and retention and CRM data research and analytics. The incumbent is skilled at building strong relationships at all levels inside and outside of the organization. Thoroughly understands the complexity of Casella's business operations and is able to synthesize various data points to transform it into increased market share and profit. Education, Experience & Qualifications The successful candidate will have a High School diploma or GED, 2-4 years of busines experience with increasing responsibilities, and a valid driver's license. The incumbent is expected to have a demonstrated ability to work in a collaborative environment. Outstanding interpersonal relationship management skills, a demonstrated sales ability, a successful track record, and an ability to develop and manage business opportunities are required. Excellent verbal, written analytical and formal presentation skills, and a demonstrated proficiency with Microsoft Office and related software are expected. Although not required, a Bachelor's degree in a related field, relevant sales certifications, 1-2 years of "business to business" sales experience, experience or interest in an environmental and/or sustainability field and a working knowledge of Microsoft Dynamic for CRM or similar software systems are preferred. Attributes Confident, team-oriented individual who possesses the critical combination of resiliency with excellent listening skills and a strong knowledge of company products and services. Outstanding problem-solving skills, creativity, and an ability to continuously keep the customers interests in mind is essential. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
    $23-25 hourly Auto-Apply 11d ago
  • Customer Service Clerk

    R+L Carriers 4.3company rating

    Service associate job in Scranton, PA

    Customer Service Representative, Starting at $19.81 hr. Full-Time, Monday - Friday, Various Shifts Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click here to learn more about our employee resorts R+L Carriers is seeking a Customer Service Representative to work at our Jermyn, PA Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. Company Culture Requirements: Strong communication/telephone skills Able to work in a fast-paced environment Strong critical thinking skills Ability to deal with potentially stressful situations General office and customer service experience Basic knowledge or Windows, Outlook and other Microsoft products Ability to type 30+ WPM Preferred: 2+ years of experience as a clerk or similar role in a fast pace environment Freight logistics experience Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees. R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
    $19.8 hourly Auto-Apply 21d ago
  • Service Writer

    Monroe Tractor & Implement Co 3.5company rating

    Service associate job in Binghamton, NY

    Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business! The Service Writer position is ideal for someone who is excellent with customers and is a problem solver. You will act as an intermediary between customers and branch staff. Pay Range: $19 - $28 per hour Benefits Medical, Dental & Vision Insurance 401K Plan + Match Competitive Paid Time Off Policy Short/Long Term Disability Family-owned and operated Annual Reviews Annual Incentive Bonus opportunity Qualifications High School diploma or equivalent. One or more years of experience in a Service Writer position and/or service or parts department. Great communication skills. Familiarity with agricultural and/or construction equipment is a plus. Computer skills including Microsoft Excel, Outlook, and Word. Self-starter with attention to detail, strong organization, and is goal-oriented. Comfortable dealing with the public. Strong team player. Able to lift 25 pounds. Responsibilities Assist in creating work orders. Review and maintain all repair orders for accuracy and completeness. Process records of parts requisitions, parts invoices, material invoices and outside labor invoices to ensure proper accounting. Assist in scheduling of service work. Keep the service manager informed on all work orders. Assist with warranties. Intermediary between parts and service, technician lead contact for parts. Ensure every customer is satisfied with the products and service. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Pay is commensurate with the applicant's experience, as it relates to the position. Pay Range$19-$28 USD
    $19-28 hourly Auto-Apply 56d ago
  • Service Writer/Advisor

    Elm Chevrolet Co Inc.

    Service associate job in Elmira, NY

    Job Description Join Our Team at Elm Chevrolet - Service Advisor/Writer Elm Chevrolet is a busy, customer-first service center in Elmira, NY. We pride ourselves on delivering dependable repairs and maintenance while ensuring every customer receives the care and respect they deserve. To keep up with growing demand, we're looking for an experienced Service Advisor/Writer who can be the link between our customers and our technicians. What You'll Do Be the first friendly face to welcome customers and discuss their service needs. Clearly explain repair recommendations, maintenance services, and associated costs. Build accurate estimates and review them with customers. Organize and schedule repair orders to maintain efficient shop flow. Work closely with technicians to confirm jobs are done right and on time. Keep complete, detailed records of services performed and customer preferences. Provide updates during the repair process and follow up afterward to ensure satisfaction. Handle questions, concerns, or complaints in a professional and solutions-focused manner. Use dealership software to schedule, update, and process service orders. What We're Looking For Basic computer ability - able to comfortably use dealership or scheduling software. Valid driver's license with a good driving record. Automotive background - general understanding of vehicle systems to communicate effectively with both customers and technicians. Strong people skills - able to build trust and provide an outstanding customer experience. Clear communicator - both verbally and in writing. Organized and efficient - can handle multiple customers and tasks in a fast-paced setting. Industry experience required - previous work as a Service Advisor/Writer or in a customer-facing automotive role. What We Offer Pay structure that rewards experience and performance. Health, dental, 401(k) plus pension plan. Paid holidays and vacation time. Ongoing training to help you grow in your role. Employee pricing on parts and service.
    $36k-60k yearly est. 25d ago

Learn more about service associate jobs

How much does a service associate earn in Binghamton, NY?

The average service associate in Binghamton, NY earns between $33,000 and $113,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Binghamton, NY

$61,000

What are the biggest employers of Service Associates in Binghamton, NY?

The biggest employers of Service Associates in Binghamton, NY are:
  1. Security Mutual Life Insurance Company of New York
  2. Ny United Health Services
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