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Service associate jobs in Chattanooga, TN - 427 jobs

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  • Customer Experience Leader

    Allohire

    Service associate job in Chattanooga, TN

    Head of Customer Experience About The Role As Head of CX, you'll own the full customer journey, from first contact through lifelong retention, ensuring every touchpoint reflects our promise of care and trust. You'll be a voice of the customer in company strategy, championing data-driven improvements that increase satisfaction, loyalty, and profitability. We're looking for a strategic, empathetic, and systems-minded leader to own the full Customer Experience function. You'll lead and mentor a team of 20+ CX professionals, while also partnering across Product, Operations, and Marketing to reduce friction, improve satisfaction, and design moments of delight. You're someone who can zoom out to architect a strategy, and zoom in to rewrite a macro or handle a tough customer call when needed. Responsibilities Leadership & Strategy Lead and inspire the CX team to deliver best-in-class service and results. Set department goals, forecasts, and KPIs aligned with company objectives. Prioritize initiatives that have the greatest impact on customer satisfaction and operational efficiency. Mentor and foster camaraderie, professionalism, and accountability. Communicate customer insights and opportunities to cross-functional stakeholders in a timely, actionable way. Stay current on CX trends and best practices to inform ongoing strategy and innovation. Operational Excellence Ensure the team is appropriately staffed, trained, and scheduled to meet quality benchmarks. Measure and report performance across key metrics, including hold time, first reply time, customer effort score, CSAT, inbound/solved ratio, negative reviews, and cost per ticket solved. Build and maintain clear, repeatable systems and resources that enable efficient work: Up-to-date training materials and knowledge bases Effective macros, scripts, and talking points Simple, well-documented SOPs Context sharing from other departments to improve coordination Customer Advocacy & Insights Act as the voice of the customer across the organization, identifying trends, pain points, and opportunities for improvement. Drive continuous improvement of customer and employee experiences through data-driven analysis and collaboration. Serve as the final escalation point for complex or sensitive customer issues, resolving with empathy and professionalism. Engage directly with customers across channels when needed to model excellence and stay close to the experience. Innovation & Automation Design and implement solutions that reduce inbound volume by addressing root causes and improving processes. Leverage automation, AI, and improved workflows to streamline response time and enhance quality. Continuously optimize self-service tools, help center content, chat prompts, macros, and training materials to empower both customers and agents. What Success Looks Like High team member morale CSAT consistently above 90% One Touch Tickets increased by 25% Average call wait time below 2m About You You're a builder and mentor who loves creating clarity in complexity. You know how to blend empathy and analytics to inspire both customers and teams. You're comfortable in fast-moving environments and can turn feedback into scalable systems. Bachelor's degree required 5+ years of experience leading a Customer Experience team Strategic thinker, able to solve problems quickly and efficiently Professional, positive, sincere, adaptable, and a quick study Natural leader with the proven ability to lead a team to achieve a shared goal Exceptional written and verbal communication skills, knack for building rapport with people quickly and easily Able to prioritize multiple tasks without letting a single detail slip through the cracks Understanding of key performance metrics for employees and department Extra Credit Experience designing or re-architecting CX operations for scale Proven track record leading hybrid teams (in-house + outsourced) Hands-on familiarity with CX automation tools, AI chat, or CRM optimization Success collaborating with Product and Engineering to close feedback loops Proficient in Gorgias, Talkdesk, Shopify Work Environment We take great pride in our hometown of Chattanooga and our multiple facilities here: our downtown office and our new digitization plant, where thousands of family memories are carefully handled and converted every day. This role is based in the recently remodeled CX floor inside the plant. Why Join Us We are at an exciting inflection point, transforming from a one-time digitization service into a lifelong platform for preserving and sharing family stories. As our Head of CX, you'll shape how millions of families experience that transformation.
    $76k-121k yearly est. 4d ago
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  • Customer Service

    Appliancepartspros.com 3.7company rating

    Service associate job in Cleveland, TN

    AppliancePartsPros.com(APP), founded in 1999, is a secure and established national online retailer serving do-it-yourselfers. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. Our people interact less like co-workers and more like family, friends, and teammates. We pride ourselves on customer loyalty, team building, and the creation of strong company culture. Our satisfaction comes from progressing in our personal and professional development within the AppliancePartsPros.com family. We work hard, but we never forget the value of family, friends, fellowship, and fun. For all these reasons, we wake up excited and passionate about our work here each day. We've won BizRate's prestigious "Circle of Excellence" Platinum Award twelve years in a row (2007 - 2024) and have earned an EXCELLENT rating from STELLAService. We have also been rated as one of the "Best of the Web Top 50 Retailer Sites" by Internet Retailer Magazine. Our goal is a success through superior customer service, innovation, quality, tirelessly pursuing new growth and learning opportunities while maintaining a rock-solid commitment to both our customers and our working team. We are looking for qualified candidates to fill openings within our Call Center. Our Call Center strives for excellence in customer service while working in a fun and friendly environment! Key Requirements: 2 years Customer Service experience required Call Center experience preferred Excellent communication skills verbal, written and listening Ability to analyze customer's needs quickly and efficiently Appliance Parts knowledge (helpful but not required) Demonstrated competency in Windows Strong Internet Search knowledge Ability to thrive in a lively working environment and multi-task The flexibility to work weekends and other varied schedules Company Perks: Competitive salary; annual performance bonuses 100% paid Medical/Dental/Vision benefits Paid vacation Paid sick time Paid company Holiday's Catered monthly lunch Quarterly Themed Parties Sunny, casual, creative office Kitchen with coffee and pastries available Entertainment room with ping pong table, TV and video games AppliancePartsPros.com is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. Applicants must be able to pass a drug screening and background investigation.
    $22k-30k yearly est. 1d ago
  • Technical Services Representative

    New Charter Technologies

    Service associate job in Chattanooga, TN

    We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you. We are seeking a proactive and tech-savvy Technical Support Representative (TSR) to provide Tier 1 IT support and serve as the first point of contact for end-user service requests. This role is ideal for candidates with strong troubleshooting skills, a passion for customer support, and the ability to manage overnight shifts in a fast-paced technical environment. TSRs are responsible for assessing and resolving front-line technical issues, escalating complex problems to senior support tiers, and maintaining clear and professional communication throughout the support process. You will collaborate with internal teams including NOC (Network Operations Center), CSRs, TSMs, and other IT support tiers as needed. Key Responsibilities: Serve as the first point of contact for customers via phone, email, or ticketing system Diagnose and resolve Tier 1 issues in a timely and efficient manner Escalate unresolved or advanced issues to higher-tier support teams with proper documentation Follow standard operating procedures and stay updated with all technical support guidelines from the TSM Perform routine preventative maintenance tasks, patch management, and assist with documentation Support Network Operations projects by completing assigned subtasks Maintain detailed logs of customer interactions and technical troubleshooting steps Typical Tier-1 Support Tasks: End-user software support (Microsoft Office, email clients, web browsers, customer-specific apps) Standard software installation requests (advanced installations escalated to NOC) Anti-malware and antivirus troubleshooting Basic PC hardware diagnostics and support Basic network connectivity troubleshooting (Wi-Fi, DNS, IP conflicts, etc.) Requirements: Minimum of 1 year experience troubleshooting PC systems in a professional environment Strong verbal and written communication skills Ability to work independently during overnight hours Recommended Certifications: CompTIA A+ Certification (preferred but not required) Benefits: Health Insurance Dental Insurance Vision Insurance Paid Time Off (PTO) Work Environment: On-site position - 2 shifts available- Monday-Friday 8AM-5PM & Saturday-Wednesday 8AM-5PM Who We are: At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world. At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. ( Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.) Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are! We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter. New Charter Technologies is committ e d to cr e ating an inclusiv e e nvironm e nt and is proud to b e an e qual opportunity e mploy er. New Charter re cruits, e mploys, trains, comp e nsat e s, and promot e s r e gardl e ss of rac e , color, r e ligion, s e x, s e xual ori e ntation, g e nd e r id e ntity, national origin, v e t eran, or disability status.
    $34k-61k yearly est. Auto-Apply 9d ago
  • Distribution Service Representative

    Pathgroup 4.4company rating

    Service associate job in Chattanooga, TN

    The Distribution Service Representative, under the direction of the Transportation Distribution Supervisor, performs the daily activities of picking up client specimens, keeping accurate counts, maintaining the integrity of specimens for delivery to lab, and distributing supplies and other items to clients. ESSENTIAL FUNCTIONS: Pick up specimens from clients according to established procedures and timetables. Deliver specimens to designated drop off point(s). Ensure that the integrity of the specimens is not compromised during transport. Deliver reports and supplies to clients on an assigned route. Maintain an accurate log of specimens, reports, and supplies picked up or dropped off on an assigned route. Record clients' requests for supplies and special services, and forward them to the appropriate person or department. Interact with clients on a daily basis, forwards client concerns to coordinator or local supervisor for corrective action. Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude. Demonstrate flexibility in satisfying customer demands. Perform routine inspection of assigned vehicle (i.e., gas, tires, appearance, fluid levels, etc.). Report any problems to coordinator or local supervisor immediately and maintain accurate monthly logs. Adhere to all safety procedures. Thoroughly understand and participate in defensive driving techniques. Remain current in the training and knowledge of specimen handling. Completes special assignments as required by coordinator or local supervisor. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
    $21k-27k yearly est. 11h ago
  • Service Bdc Associate

    VW Audi of Chattanooga

    Service associate job in Chattanooga, TN

    At Village VW/ Audi Chattanooga, a Nelson Bowers Group locally owned family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Purpose: The Service BDC Associate is responsible for generating sales appointments with guests that contact the dealership for service of new and/or pre-owned vehicles and following-up with existing service guests to ensure continued satisfaction. The Service BDC agent delivers a premium guest experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track guest interest. The service BDC Agent will be trained to understand all products and services offered, will become knowledgeable of incentives and programs. Duties and Responsibilities: · Respond to inquiries with courtesy, accuracy and professionalism. · Promptly and accurately enter all guest data into the CRM. · Generate service appointments. · Conduct phone surveys to assess guest preferences and quality of experience. · Effectively utilize lead management tools. · Compile all necessary reports, forms and other documentation on a timely basis. · Perform other job-related duties as assigned. · Exhibit ethical behavior, provide the highest degree of guest satisfaction and be honest in all aspects of dealing with guests. Qualifications: · Excellent verbal and written communication skills. · Strong MS Office Suite computer skills. · Ability to work independently and as part of a team in a fast-paced environment. · Ability to work in call center environment. · Strong organizational and time management skills. · Ability to read and comprehend rules, regulations, policies and procedures. Perks and Benefits · Competitive Hourly Wage · Top tier medical, dental, vision, ancillary benefits · 401k · Vehicle, service, repairs and parts discounts
    $27k-46k yearly est. 60d+ ago
  • BlueHorizon Customer Service Apprentice

    Bcbst Bluecross Blueshield of Tennessee

    Service associate job in Chattanooga, TN

    Join BlueHorizon at BlueCross BlueShield of Tennessee! BlueCross BlueShield of Tennessee is excited to announce the launch of BlueHorizon, a partnership with Chattanooga State Community College focused on customer service. This innovative program offers an unparalleled value proposition for prospective candidates starting their careers in our operations team. Why BlueHorizon? Earn College Credits: Receive 23 credit hours for completing the BlueCross-focused customer service training. Flexible Work Model: Work and attend classes at Chattanooga state with pay. Educational Milestones: 6 months: State certificate in Health Sciences. 12 months : Associate degree and nationally transferable credential in Health Sciences. Career Path: Begin as a customer service representative with a guaranteed job offer. You'll have clear steps to grow your career and earn rewards along the way. At BlueCross, you'll be part of a team that listens with care and empathy, helping members and providers with their benefit and claims inquiries. You'll solve problems and guide members through medical, dental, vision, and behavioral health plans, as well as Individual and Family Plans. You won't be alone - our team and instructors will guide you every step of the way with hands-on training and tons of growth opportunities, you'll build valuable skills for a rewarding career! What You'll Do: Engage & Connect: Help members and providers over the phone with their service inquiries. Problem-Solve Like a Pro: Quickly and accurately address questions about eligibility, benefits, claims status, and more. Document Everything: Keep track of conversations to ensure clear documentation. Multi-Channel Communication: Connect via Chat, Phone, Email, and TEAMS. Educate & Inform: Provide complete and accurate information, aiming to resolve the issue during the initial contact. What You Need: High School Diploma or equivalent Acceptance to Chattanooga State required and completion of FAFSA highly preferred* Dual enrollment during high school is a plus Skills for Success: Time Management: Handle tasks and meet deadlines. Reliability: Show up and be dependable. Positivity: Overcome challenges with a smile. Communication: Understand, share, and resolve. Problem-Solving: Break down info and provide resolution. Heartfelt Service: Connect, engage, and advocate. Active Listening: Fully concentrate, understand and respond thoughtfully. Technology: Ability to leverage technology to solve problems. TN Promise or TN Reconnect eligibility and approved grants can help cover tuition and other expenses. While grants can significantly reduce costs, students might need to contribute a small amount towards their degree, depending on the grant level. Number of Openings Available 0 Worker Type: Employee Company: BCBST BlueCross BlueShield of Tennessee, Inc. Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
    $28k-40k yearly est. Auto-Apply 60d+ ago
  • Traditional Deposit Service Specialist

    First Volunteer Bank 4.1company rating

    Service associate job in Chattanooga, TN

    We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: * Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers * Account Services: Processing account documentation and performing maintenance to accounts on our core system * Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items * Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy * Above all, offering exceptional service to both internal and external customers. Builtwell Bank, Chattanooga's only remaining community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: * Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers * Account Services: Processing account documentation and performing maintenance to accounts on our core system * Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items * Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy * Above all, offering exceptional service to both internal and external customers. We encourage all who want to work with a dynamic and highly productive team to apply. Desired Qualifications * High school diploma or equivalent * Ability to work independently, accurately and with attention to detail * Strong time management skills and ability to meet daily deadlines * Confident working knowledge of computers and software such as Microsoft, Excel, and Adobe * Ability to communicate and interact with a variety of people both within the team and other departments * Ability to handle and resolve recurring issues * Excellent verbal and written communication skills
    $34k-56k yearly est. 60d+ ago
  • Library Services Specialist PT

    City of Chattanooga 3.7company rating

    Service associate job in Chattanooga, TN

    Salary: $18.92- $22.86/ hourly (GS.6) Work/ Library House: Monday - Saturday, 9:00 A.M. - 6:00 P.M. (EST) *Hours may vary due to work assignments, or projects.* 1001 Broad Street . Department: Public Library CLASSIFICATION SUMMARY: Incumbents in this classification are responsible for representing the Chattanooga Public Library by applying specialized knowledge to provide excellent internal or external customer service in assisting patrons or executing Library operations. Work requires limited supervision. SERIES LEVEL: The Library Services Specialist is a stand-alone position. ESSENTIAL FUNCTIONS: (The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.) Delivers consistently excellent customer service while supporting the Library mission to be the community's catalyst for lifelong learning through inspiring communication, integrity, and passion. Displays professional acumen by being knowledgeable about Library industry practices, services; and patron-facing consumer and prosumer hardware, software, and other technology. Internalizes the mission by taking the initiative to self-educate in professional development and skills. Advances the mission using common sense and critical thinking to achieve goals while amplifying team coherence. Proposes improvements to Chattanooga Public Library operations and services. May serve as designated shift leader on duty to coach and motivate other Library staff while upholding a culture which builds exceptional internal and external customer experiences. Cross-trains in all Library Departments. Enforces policies and procedures while balancing patron needs with administrative requirements. Proposes, develops, promotes, implements, administers and evaluates specialty programs and services; relates materials and displays to promote the library and associated programs. May process forms for passport application processes, following established guidelines and regulations set forth by the U.S. government. May operate as Notary Public. Operates any necessary devices and machines in the course of Library operations including postage processing and foodservice equipment. Participates in operation-wide inventory management. Assists patrons by providing solutions to informational requests and evaluating resources in order to match information needs with reference and/or advisory materials. Performs circulation desk activities including checkout and renewal of material, issuing library cards and collecting money for fines. Processes inter-library loans for patrons with applicable state or national libraries; manages and maintains related databases. Trains patrons in the use of electronic reference sources by providing guidance and instruction for both general and specific requests; enables patrons to operate equipment and meet their informational needs; troubleshoots problems or instructs patrons in the use of software and hardware. Evaluates the informational utility of various online sources for referral to library patrons including researching relevant professional literature. Plans, prepares, and maintains displays/exhibits to promote the circulation of materials, books and/or other related items. Sorts and shelves library material; reads shelves; weeds and discards library material; empties book drop and processes returned material. Recommends material to be purchased. Ensures completeness and accuracy of the bibliographic record. Monitors and maintains databases in assigned area of responsibility. Prepares and compiles a variety of statistics related to library operations in assigned area of responsibility. Understands performance metrics and makes an effort to improve them. Participates in a variety of meetings, committees and/or other related groups in order to receive and convey information. Travels to various locations to present programs and services. Listens to feedback and takes constructive action. Gives basic direction and feedback to other Library employees. Prioritizes patrons and tasks with attention to detail. Communicates effectively at all levels. Considers the impact of actions on an individual, team and the organization. Actively participates in Library Safety Program. Promotes, collaborates with and directs patrons to other public and community resources. Performs regular cleaning of building facilities, including sanitizing work surfaces, cleaning shelves, sanitizing children's toys, vacuuming, emptying trash and recycling bins. Participates in Staff/Summer Picks program to select annual titles for inclusion; this is a yearlong process and includes staying abreast of current practices and trends in publishing; reading new or forthcoming titles for nomination process; reading and evaluating nominated titles; finalizing language for publication of booklists. Prepares daily cash register drawers, processes daily deposits, processes weekly coin-operated deposit, and other financial processes. Must meet regular attendance requirements. Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens. Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner. May be assigned or reassigned to any division within the department. Performs other duties as assigned. DEPARTMENT SPECIFIC DUTIES (if any): When Working in the Collection Services Department: Answering online patron-submitted requests for purchases of library materials. Creating and submitting purchase orders of library materials to vendors. Receive deliveries from various vendors and services such as USPS, UPS, and Fedex. Process invoices for library materials purchased. Ensure completeness and accuracy of bibliographic and item records through original and/or copy cataloging with the use of cataloging software. Deprocess damaged library materials and maintain reports for deleted items. Evaluate, clean, and create reports of library materials with infestation. Fill out asset disposition forms for surplus of inventory materials. Updates inventory records as needed. Travel to various library locations to assist library staff with surplus materials or inventory of programming/office supplies. May verify the accuracy of funds that accompany daily deposits from all library locations, and prepare documentation for the purpose of reporting to the City Treasurer and Finance Department. Manage library supplies to be distributed to other library locations. When Working in the Makerspace: Makerspace Specialists demonstrate the creativity, curiosity, and collective knowledge of the 4th Floor Makerspace. Stays on top of current trends in maker technology and equipment, as well as educational trends to incorporate into hands-on, accessible public training. Trains on how to maintain and demonstrate makerspace equipment and software. Learns and maintains proficiency in complex technical systems through formal and informal training methods. When Working in the Local History Department: Ensures broad access to unique collections by participating in digitization efforts, including scanning collection materials and generating metadata according to established standards and specifications, and working with content management systems to maintain and deliver digital content. May provide support for collections accessioning, processing, and cataloging activities. When Working in the Outreach Department: Must be willing to complete training for and operate City Designated Vehicles including the Pop-Up Library van. Support outreach requests that include, but are not limited to, the following: Library Resource Presentations, Off-site Programs, Event Tabling, and Pop-Up Library services. The Outreach LSS will be responsible for supporting outreach requests as assigned by the Outreach Coordinator. This may include attending outreaches without another staff member, depending on attendee expectations. MINIMUM QUALIFICATIONS: High School Diploma or GED and at least four (4) years of any combination of relevant education, training or experience sufficient to perform the essential duties of the job will be considered. Preferred experience for Library Service Specialist positions include one to two years serving the public, working with children, in ordering and cataloging materials, instructing the public in the use of makerspace equipment, and creating and delivering library programming. Depending on the assigned area, must be qualified to become a passport agent within six (6) months of hire. Depending on the assigned area, examples of preferred experience for Library Service Specialist positions include one (1) to two (2) years serving the public, working with children, or in ordering and cataloging materials. HOURS AND SCHEDULE: The Outreach LSS may be required to work outside of normal hours of operation. Schedule and location of work assignments will vary and are contingent on outreach requests. LICENSING AND CERTIFICATIONS: A valid Driver's License, depending on assigned area. KNOWLEDGE AND SKILLS: Knowledge of library science practices; customer service principles, middle to advanced level knowledge of the use of cloud computing, teleconferencing, and media production software and devices; advisory and reference resources; bibliographic formats and standards; general knowledge of professional librarianship cataloging rules and resources including databases; database management principles; educational concepts and standards, reference materials, techniques and practices; print and online reference sources. Skill in prioritizing work; the use of computers and mobile devices; significant accuracy and strong attention to detail; conceiving and creating technical training and educational content; managing and maintaining databases; providing customer service; evaluating information sources for reliability, accuracy and appropriateness; performing computer and device troubleshooting; retrieving, organizing and disseminating information; conducting informational searches; prioritizing, organizing and managing multiple simultaneous projects; reading, applying and explaining rules, regulations, policies, and procedures; preparing clear and concise reports; gathering and analyzing information; skill in interpersonal communication with coworkers, supervisors and patrons sufficient to provide a high level of customer service receive complex work direction, and collaborate at a high level. Knowledge of emerging trends in technology, industry, and the arts. Skill in translating complex systems and processes into easy to follow instructional lessons in person and through documentation. Collaborative and engaging communication, internal and external. Ability to learn new skills quickly and troubleshoot problems, foreseen and unforeseen. Ability to train on, update, and maintain software for use with makerspace equipment including the entire Adobe Creative Suite, equipment-specific software for specialty printers and cutters, and any new software downloaded to makerspace computers and tablets. Excellence in hands-on and self-directed learning. PHYSICAL DEMANDS: Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. WORK ENVIRONMENT: Medium Work: Exerting up to 45 pounds of force occasionally, and/or up-to 20 pounds of force frequently or constantly. SPECIAL REQUIREMENTS: Safety Sensitive: N Department of Transportation - CDL: N Child Sensitive: Y SUPPLEMENTAL INFORMATION: This position requires pre-employment screening(s) that include: background check / drug screening / lift test The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer. KNV 8/13/25 KJF 260007
    $18.9-22.9 hourly Auto-Apply 14d ago
  • Pest Control Service Specialist

    Cleardefensepest

    Service associate job in Chattanooga, TN

    Apply Description Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***
    $18-24 hourly 60d+ ago
  • Pest Control Service Specialist

    Cleardefense Pest Control

    Service associate job in Chattanooga, TN

    Job DescriptionDescription: Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL*** Requirements:
    $18-24 hourly 20d ago
  • Traditional Deposit Service Specialist

    Builtwell Careers

    Service associate job in Chattanooga, TN

    We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: • Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers • Account Services: Processing account documentation and performing maintenance to accounts on our core system • Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items • Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy • Above all, offering exceptional service to both internal and external customers. Builtwell Bank, Chattanooga's only remaining community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers Account Services: Processing account documentation and performing maintenance to accounts on our core system Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy Above all, offering exceptional service to both internal and external customers. We encourage all who want to work with a dynamic and highly productive team to apply. Desired Qualifications High school diploma or equivalent Ability to work independently, accurately and with attention to detail Strong time management skills and ability to meet daily deadlines Confident working knowledge of computers and software such as Microsoft, Excel, and Adobe Ability to communicate and interact with a variety of people both within the team and other departments Ability to handle and resolve recurring issues Excellent verbal and written communication skills
    $29k-49k yearly est. 60d+ ago
  • Coord, Customer Service

    Smurfit Westrock

    Service associate job in Chattanooga, TN

    Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Job Summary: The Customer Service Representative (CSR) represents WestRock to the customer and acts as a critical liaison between the customer, sales, and operations teams. The CSR receives and processes routine customer orders, inquiries, and/or customer issues related to orders. The CSR maintains the ongoing relationship with multiple customers and sales staff, utilizing knowledge of products, logistics, production planning, and inventory management. Major Job Responsibilities: Business Excellence * Provide pricing, inventory availability and production schedule information to customers * Track warehouse inventories and update customers on order status * Run customized reports and share data with customers * Review customer credit information to ensure necessary credit is established for customer orders * Track order activity and alert appropriate staff of any potential delivery problems * Suggest alternative products or services to meet customer needs when appropriate * Support the development of corrective action plans to enable the Quality Manager to research and troubleshoot quality issues * Record, organize, and process orders and/or inquiries received by telephone, email, and/or through personal customer contact * Obtain pricing for services and materials required for the manufacturing of customer items that must be manufactured at a different facility People and Culture * Serve as a connection between customers and sales staff to ensure responsiveness and customer satisfaction * Collaborate and negotiate viable solutions to maintain customer satisfaction while delivering on WestRock values * Partner with Quality Manager to resolve routine customer issues * Partner with Pre-Pricing specialist to build customer specifications and review with production team to ensure efficient production * Quickly and effectively resolve customer or production issues maintaining clear communication with customers on status and resolution 2 Critical Skills / Capabilities: * Customer-Oriented: Demonstrates concern for satisfying external and/or internal customers; resolves customer issues in a timely manner; communicates with customers to ensure alignment and satisfaction; ability to operate with customers' best interests in mind * Communication: Clearly exchanges thoughts, ideas, and messages through written, verbal, and non-verbal methods that promote an understanding with the target audience; listens carefully and attentively * Collaboration: Works effectively with others to complete a task or achieve a common objective; ability to cooperate in both interpersonal and team relationships to foster enthusiasm and maintain mutual trust, candor, and respect for others. Works through conflict constructively * Problem-Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations; demonstrates tackling a problem by using a logical, systematic, or sequential approach * Growth and Results Oriented: Demonstrates an interest, willingness and drive to learn new things; seeks to understand concepts, processes, and ideas within area of functional expertise; naturally inquisitive; sets meaningful goals for personal work productivity * Organizational Skills: Plans, arranges and/or monitor's work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives Technical Skills: * Microsoft Office - Excel, Outlook, PowerPoint * Order entry system experience (e.g. AS/400) Other Qualifications: To perform the duties of the job, this role requires: * Frequently using fingers to type with two hands * Occasionally reaching by extending fingers on one hand * Occasionally reaching by extending two arms * Occasionally using fingers to grasp with two hands * Occasionally using fingers to pinch with two hands * The spoken exchange of ideas to be performed loudly 50-75% of the time * The spoken exchange of ideas to be performed quickly 50-75% of the time * The safe and accurate preparation and analyzing of data and figures, monitoring of a computer terminal, or inspection of small defects or parts Work Environment: * Constantly works indoors, in an environment that is climate controlled * The role is frequently sedentary, which entails sitting or being stationary * Occasionally stands or walks for 1-2 hours at a time * Noisy work environment; maintain strict adherence to safety rules and regulations Job Description 3 Experience: * Required: 3+ years of customer service related work experience in manufacturing environment or other industries * Preferred: 3 to 5 years of manufacturing industry experience Education: * Required: High School diploma or G.E.D Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
    $27k-35k yearly est. 18d ago
  • Customer Service and Office Coordinator

    Industrial Plating (Chattanooga

    Service associate job in Chattanooga, TN

    Job Description We are seeking a Customer Service and Office Coordinator who is driven, resourceful, and eager to learn. This is a hands-on role for someone who thrives in a fast-paced, growing industrial business and takes pride in turning operations into a well-oiled machine. You'll be at the heart of our administrative and customer service operations: ensuring every order, shipment, and customer interaction runs smoothly while also identifying opportunities to improve our systems and processes. The ideal candidate is a self-starter who combines meticulous attention to detail with the ability to see the bigger picture and drive continuous improvement. Key Responsibilities Customer Operations: Manage all customer service functions including order documentation, sales and work order entry, shipment processing, freight coordination, and invoicing. Operational Reporting: Prepare and distribute daily, weekly, and monthly reports on order status, backlog, outside services, and invoicing performance to support proactive decision-making. Purchasing & Inventory Management: Handle purchasing of outside services, shop inventory, and supplies. Maintain a reliable safety stock system for critical items and perform monthly cycle counts with reconciliations. Process Improvement & Systems Development: Identify inefficiencies or bottlenecks in administrative workflows and implement practical, scalable improvements to streamline operations. Compliance & HR Administration: Maintain OSHA documentation and reporting, manage MSDS records, and handle new hire paperwork, employee benefits administration, and other HR-related duties. Customer Credit & Vendor Coordination: Perform credit checks, manage vendor relationships, and ensure alignment with company credit policies and customer-first standards. General Office Support: Provide administrative support including answering phones, managing correspondence, filing, and assisting leadership with special projects as needed. Who You Are A self-directed, proactive problem solver who takes initiative and follows through. Highly organized with strong attention to detail and time management. Comfortable managing multiple priorities in a dynamic environment. Curious and eager to learn, improve, and grow within an entrepreneurial company. A team player who values integrity, accountability, and customer satisfaction. Qualifications 3-5 years of experience in a self-managed office, customer service, or operations coordination role. Strong computer skills, including Microsoft Office Suite; experience with JobBOSS/E2 or similar ERP software a plus. Bachelor's degree preferred (or equivalent experience in manufacturing, business, or operations). Excellent communication and problem-solving skills. Legally authorized to work in the U.S. without company sponsorship. About Industrial Plating Company Founded in 1963, Industrial Plating Company has built a strong reputation for innovation and technical excellence in surface finishing and industrial coatings. Our expertise helps Fortune 1000 manufacturers and growing industrial customers alike improve production efficiency, reduce costs, and enhance product quality. As we continue to grow, we're looking for team members who share our entrepreneurial mindset, commitment to integrity, and passion for helping customers succeed. Why Industrial Plating Company Be part of a growing, entrepreneurial industrial business with a strong legacy and forward-looking vision. Work directly with company leadership and influence operational improvements that drive growth. Join a team committed to ethics, customer success, and continuous learning. Competitive compensation and benefits, with opportunities for professional development. You should be proficient in: Customer Service Bachelor's Degree Business-to-Business (B2B) Sourcing and Procurement Experience
    $23k-31k yearly est. 19d ago
  • Customer Service - Winner's Circle

    Daveandbusters

    Service associate job in Chattanooga, TN

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 7.25 - 16.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $26k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Service associate job in Fort Oglethorpe, GA

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $23k-30k yearly est. 2d ago
  • Customer Service

    Nooga Paws

    Service associate job in Chattanooga, TN

    Nooga Paws in Chattanooga, TN is looking for a pack member to join our 13 person strong team. We are located on 313 Manufacturers Road Suite 111. Our ideal candidate is self-driven, punctual, and reliable. Responsibilities Greet customers and make them feel at home Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Has the ability to lift a box or bag up to 50 lbs. and can stand for an entire shift. Assist in home deliveries as needed using company vehicle. Safe driving record is required. Qualifications Responsible and proven ability to maintain scheduling commitments Good communication skills with customers Is a high school graduate or the equivalent. Enjoys working with animals and people. Works well with other pack members and management to accomplish duties. Nooga Paws Benefits for eligible employees: Medical Company Sponsored 401k Paid Time Off Vacation and Holiday Pay We are looking forward to hearing from you.
    $26k-32k yearly est. 60d+ ago
  • Financial Services Representative State Farm Agent Team Member

    Freddie Villacci, Jr.-State Farm Agent

    Service associate job in Collegedale, TN

    Job DescriptionBenefits: Competitive salary Opportunity for advancement Training & development Are you a motivated and customer-centric individual with a passion for sales and a desire to make a positive impact on people's lives? Do you dream of a rewarding career where your efforts are recognized and rewarded? Look no further! Freddie Villacci State Farm is seeking a Sales Representative to join our dynamic and successful team. About Us: At Freddie Villacci State Farm, we are more than just an insurance agency; we are a trusted partner in our customers' lives, providing them with protection and peace of mind. With years of experience and a commitment to exceptional customer service, we have built a strong reputation as a leader in the insurance industry. As a State Farm agency, we have access to a wide range of insurance and financial products, enabling us to provide tailored solutions to our valued clients. Role and Responsibilities: As a Sales Representative with Freddie Villacci State Farm, you will play a pivotal role in helping individuals and families protect what matters most to them. Your key responsibilities will include: Sales and Customer Acquisition: Engaging with potential customers to understand their insurance needs and recommending personalized insurance and financial products that align with their unique requirements. Lead Generation: Proactively seeking out new business opportunities through various channels, including referrals, networking events, and community involvement. Consultative Selling: Conducting in-depth consultations with customers, identifying their coverage needs, and presenting suitable solutions in a clear and understandable manner. Customer Relationship Management: Building strong and lasting relationships with clients, ensuring their satisfaction, and providing ongoing support. Team Collaboration: Working closely with our team to achieve individual and team sales targets and contribute to the overall success of the agency. Qualifications: To excel in this role, we are seeking candidates with the following qualifications: Sales Experience: Prior experience in sales or customer service is preferred, but we welcome individuals with a genuine passion for sales and a determination to succeed. Communication Skills: Excellent verbal and written communication abilities to effectively convey insurance concepts and provide top-notch customer service. Customer-Centric: A strong commitment to providing outstanding service and building long-term relationships with clients. Goal-Oriented: A self-motivated and goal-driven individual with a proven track record of meeting and exceeding sales targets. Insurance Knowledge: While not required, familiarity with insurance products and industry practices will be advantageous. About Freddie Villacci State Farm Agent since 2008 in Chicago, IL Serving State Farm Customers for over Twenty Years Lifelong resident of Chicago, IL Handled State Farm Auto & Home Insurance Claims Former State Farm National Catastrophe Representative Focus on Auto, Home & Life Insurance in Chicago Focusing on State Farm relocations to Chicago, IL area Focused on Condo & Renters Insurance in Chicago Serving the Life Insurance needs of Chicago, IL State Farm Chairman's Circle Lifetime Member of State Farm's Presidents Club Member of Million Dollar Round Table Benefits Ongoing training and development opportunities to enhance your skills and knowledge. A supportive and collaborative team that feels like family. Opportunities for career growth and advancement within the agency. Salary plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my office HOURS Weekdays 9AM-5:30PM
    $28k-42k yearly est. 7d ago
  • Service Writer/Advisor

    Powersports Career

    Service associate job in Ooltewah, TN

    Shoals Outdoor Sports, one of the nation's largest volume powersport, lawn equipment and marine dealers is looking to expand our staff so that we may continue to provide top notch customer service to our growing customer base. We are looking for hard working, career-minded, self-starting individuals with a passion for the ATV/UTV community and all things Polaris. Individuals must be customer friendly, prompt, able to communicate well between staff and customers, able to multi-task and enjoy an energetic and fast paced environment. If this sounds like you, then we urge you to apply and join one of the best and fastest growing dealerships in the Southeast. GREAT Pay & Benefits in return for GREAT Experience & Drive! SERVICE ADVISOR EXPERIENCE PREFERRED Job Requirements: · Greeting customers and listing all vehicle concerns and information. · Consulting with mechanics regarding necessary repairs and possible alternatives to repairs. · Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. · Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. · Providing customers with information and advice on warranty protections, repairs needed, and maintenance needed. · Overseeing the service department's workflow and schedule. · Calling customers to advise them about service changes or vehicle pick-up times. · Maintaining positive customer relationships to ensure repeat business. · Ensuring all details on services rendered and costs are related to customers and processing their payments. · with service technicians about parts ordering and ensuring parts are available when needed. · Submitting and receiving approval from factory and extended warranty for repairs needed. · Searching digital catalogues for needed parts for repairs, ordering needed parts if not available in store. · Prior dealership experience preferred · Strong organization skills a must · Excellent communication skills a must · Stable work history · Good driving record required · Drug Free Must Have: · Urgency and Accountability · Positive Attitude · Strong Work Ethic · Excellent Customer Service skills Ability to work Independently BENEFITS 2 weeks vacation pro-rated based on hire date the first year Paid sick days pro-rated based on hire date the first year BCBS Health Insurance - portion company paid Dental, Vision, Life, AD&D, Accident, Critical Illness, Short Term Disability Company paid life, AD&D and Long Term Disability HOURS Tuesday through Friday 8:30 am to 6:00 pm; Saturday 8:00 am to 3:00 pm
    $28k-44k yearly est. 22d ago
  • Service Writer/Advisor

    Pro-X Powersports, Inc.

    Service associate job in Ooltewah, TN

    Job Description Shoals Outdoor Sports, one of the nation's largest volume powersport, lawn equipment and marine dealers is looking to expand our staff so that we may continue to provide top notch customer service to our growing customer base. We are looking for hard working, career-minded, self-starting individuals with a passion for the ATV/UTV community and all things Polaris. Individuals must be customer friendly, prompt, able to communicate well between staff and customers, able to multi-task and enjoy an energetic and fast paced environment. If this sounds like you, then we urge you to apply and join one of the best and fastest growing dealerships in the Southeast. GREAT Pay & Benefits in return for GREAT Experience & Drive! SERVICE ADVISOR EXPERIENCE PREFERRED Job Requirements: · Greeting customers and listing all vehicle concerns and information. · Consulting with mechanics regarding necessary repairs and possible alternatives to repairs. · Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. · Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. · Providing customers with information and advice on warranty protections, repairs needed, and maintenance needed. · Overseeing the service department's workflow and schedule. · Calling customers to advise them about service changes or vehicle pick-up times. · Maintaining positive customer relationships to ensure repeat business. · Ensuring all details on services rendered and costs are related to customers and processing their payments. · with service technicians about parts ordering and ensuring parts are available when needed. · Submitting and receiving approval from factory and extended warranty for repairs needed. · Searching digital catalogues for needed parts for repairs, ordering needed parts if not available in store. · Prior dealership experience preferred · Strong organization skills a must · Excellent communication skills a must · Stable work history · Good driving record required · Drug Free Must Have: · Urgency and Accountability · Positive Attitude · Strong Work Ethic · Excellent Customer Service skills Ability to work Independently BENEFITS 2 weeks vacation pro-rated based on hire date the first year Paid sick days pro-rated based on hire date the first year BCBS Health Insurance - portion company paid Dental, Vision, Life, AD&D, Accident, Critical Illness, Short Term Disability Company paid life, AD&D and Long Term Disability HOURS Tuesday through Friday 8:30 am to 6:00 pm; Saturday 8:00 am to 3:00 pm
    $28k-44k yearly est. 23d ago
  • Customer Service Associate

    Variety Stores LLC

    Service associate job in Chatsworth, GA

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $23k-30k yearly est. 16d ago

Learn more about service associate jobs

How much does a service associate earn in Chattanooga, TN?

The average service associate in Chattanooga, TN earns between $21,000 and $59,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Chattanooga, TN

$35,000

What are the biggest employers of Service Associates in Chattanooga, TN?

The biggest employers of Service Associates in Chattanooga, TN are:
  1. Lowe's Companies
  2. Johnson Service Group
  3. VW Audi of Chattanooga
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