ALL POSITIONS FROM MGMT TO CUSTOMER SERVICE!!
Service associate job in Columbia, MO
We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets.
Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing.
Job Description
Now Hiring - Paid Training
ELEVATED IC
HIRING ALL POSITIONS ASAP!
OUR INTERVIEW PROCESS IS BEGINNING IMMEDIATELY!
GET YOUR RESUME IN NOW FOR ONE OF OUR OPEN POSITIONS.
ENTRY LEVEL POSITIONS
CUSTOMER SERVICE
ROOKIE MANAGERS
MARKETING AND SALES REPRESENTATIVE
PR/ADVERTISING ASSISTANTS
EVENT COORDINATORS
PROMOTIONS ASSISTANTS
EVENT MARKETING
CUSTOMER SERVICE REPS!
ARE YOU TALENTED & HARDWORKING?
Our ideal employee will be a self-starter with strong organizational and leadership qualities.
WE OFFER:
UNPARALLELED WORK ENVIRONMENT
UNLIMITED GROWTH FROM WITHIN
STABILITY
PAID TRAINING
CONTINUED DEVELOPMENT BEYOND ENTRY LEVEL
WEEKLY PAY & BONUS
INCREASES IN PAY
TRAVEL OPPORTUNITIES
CAREER ADVANCEMENT
GROWTH INTO MANAGEMENT AVAILABLE!
Ideal
candidate must be able to work in a team oriented job environment.
Sharing ideas and creativity, you become an integral part of a winning
team.
Local candidates that are available ASAP will only be considered. No experience is required! We offer paid training.
BECAUSE OF THE IMMEDIATE NATURE OF THE POSITION, ONLY LOCAL RESIDENTS WILL BE CONSIDERED!
Qualifications
Requirements
ALL APPLICANTS MUST BE LOCAL & AVAILABLE IMMEDIATELY
AND POSSESS THE FOLLOWING QUALITIES:
BE A FLUENT ENGLISH SPEAKER (BILINGUAL A PLUS)
FULL TIME AVAILABILITY
TEAM PLAYER
GREAT COMMUNICATION SKILLS
ENERGETIC PERSONALITY
DEGREE IS NOT NECESSARY: AMBITION, LOYALTY, AND MOTIVATION IS.
HAVE RELIABLE TRANSPORTATION
MUST BE 18 YEARS OF AGE
HS DIPLOMA OR GED
Additional Information
All your information will be kept confidential according to EEO guidelines.
Part-Time Ramp and Customer Service Agent
Service associate job in Columbia, MO
Come and work for Envoy Air, an American Airlines Group Company, at Columbia Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $15.77/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Valid driver's license (some license restrictions may prohibit a candidate from being considered for this role).
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOversight
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Auto-ApplyLanguage Services Associate
Service associate job in Jefferson City, MO
**The Work** The Language Services Associate will provide language services support to clients by connecting them to qualified interpreters and translators across multiple platforms. This role will ensure services are delivered efficiently, accurately, and with a high standard of customer care.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
**Key Responsibilities**
+ Receive and manage incoming interpretation and translation requests.
+ Assign qualified language professionals based on language, specialization, and availability.
+ Monitor task progress and ensure timely delivery of services.
+ Maintain clear and consistent communication with clients and interpreters/translators.
+ Assist in maintaining an up-to-date database of language professionals, including certifications and availability.
+ Track performance metrics and ensure compliance with service standards.
+ Identify gaps in language coverage and assist in recruitment efforts.
+ Guide new clients through onboarding, including service setup and expectations.
+ Provide responsive support and troubleshoot service issues.
+ Collect feedback and collaborate with internal teams to improve client experience.
+ Travel to client sites for consultations, presentations, and relationship-building.
+ Promote language services and identify upselling opportunities.
+ Represent the company at industry events and networking opportunities.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ Bachelor's degree in Communications, Linguistics, Business, or related field (or equivalent experience).
+ 2+ years of experience in resource management, scheduling, or client services (language services preferred).
+ Strong organizational and multitasking skills.
+ Bachelor's degree in a related field (e.g., business administration, operations management, or linguistics) or equivalent experience.
+ Experience working with clients in a service-oriented industry, with a focus on building and maintaining strong relationships.
+ Familiarity with industry-specific platforms related to language services or translation management.
+ Proven ability to manage and allocate resources effectively under time-sensitive conditions.
+ Proficiency in CRMs, Translation Project Management and Interpreter Scheduling tools.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
· Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
· Exceptional verbal and written communication skills.
· Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
· Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
· Must be self-motivated and able to work well independently as well as on a multi-functional team.
· Ability to handle sensitive and confidential information appropriately
· Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
**Desired Qualifications:**
· Multilingual abilities are a plus
**Reports to: Language Services Program Manager**
**Working Conditions**
· Professional remote office environment.
· Occasional travel required for onsite client visits
· Must be physically and mentally able to perform duties extended periods of time.
· Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
· Must be able to establish a productive and professional workspace.
· Must be able to sit for long periods of time looking at computer screen.
· May be asked to work a flexible schedule which may include holidays.
· May be asked to travel for business or professional development purposes.
· May be asked to work hours outside of normal business hours.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.
**Pay Range**
USD $60,000.00 - USD $75,000.00 /Yr.
Submit a Referral (****************************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103641_
**Category** _Language Services_
**Position Type** _Full-Time Salary Exempt_
**Remote** _Yes_
**Clearance Required** _None_
Automotive Customer Service Advisor-3268
Service associate job in Columbia, MO
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Customer Service
Service associate job in Columbia, MO
Agilix Solutions is looking for a talented, customer service-oriented person to help us maintain the highest levels of customer satisfaction in every area of our business. We are a company that recognizes talent and provides the opportunity for development and career growth. This person will handle customer's backorders, customer returns and troubleshooting. In addition, this person will serve as a key contact and liaison to our inside and outside salespeople while working with accounting, our purchasing department, and our warehouse people.
This role will report to the Branch Administrator.
Responsibilities
Answer and direct incoming calls via Microsoft Teams.
Manage customer returns and orders after the point of sale by using problem-solving skills to resolve account-related issues.
Scan and email vendor invoices to AP department.
Receive and process customer checks (scan and email).
Sort and distribute incoming mail.
Make weekly bank deposit.
Manage the supply closet and order office supplies.
Coordinate branch events (customer appreciation days, customer seminars, meetings).
Review and file various documents.
Assist with additional administrative tasks as needed.
Develop an understanding of the workflow from inventory, sales, accounting, and purchasing.
Enter quotes, sales orders, and create purchase orders. Maintain accurate data entry of customer information.
Handle customer service-related issues to meet the needs of the clients and vendor relations.
Support Outside Account managers.
Become a participant on the after-hours emergency rotation team.
Qualifications
Experience working in distribution is preferred
High degree of customer service ability
Ability to multi-task
Strong organizational abilities and attention to detail
Strong abstract reasoning abilities
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds at times.
Company-Provided Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account (Employer contributions for 1st year only)
401(k) (Company match contributions and discretionary annual profit-sharing plan)
Company Sponsored Life Insurance
Company Sponsored Short-Term Disability
Company Sponsored Long-Term Disability
Employee Assistance Program
Voluntary Benefits
Legal Services
Critical Illness
Life Insurance
Dependent Care/FSA
About Agilix Solutions
With a robust history dating back nearly 130 years, Agilix Solutions delivers meaningful solutions to our customers in the industrial, commercial, and construction markets. We have longstanding partnerships with top manufacturers of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions.
Agilix Solutions Equal Opportunity / Diversity & Inclusion Statement
Agilix Solutions values the unique contributions and perspectives of our team members. We are committed to a policy of providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status.
Every effort is made to ensure that our hiring, salary administration, promotion and transfer are based solely on job requirements, job performance and job-related criteria. Our policies and practices relating to compensation, benefits, transfer, retention, termination, training, self-development opportunities, as well as social and recreational programs - are administered without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, veteran status or other basis prohibited by law.
Agilix Solutions is an Equal Opportunity Employer.
Auto-ApplyCustomer Service
Service associate job in Columbia, MO
Agilix Solutions is looking for a talented, customer service-oriented person to help us maintain the highest levels of customer satisfaction in every area of our business. We are a company that recognizes talent and provides the opportunity for development and career growth. This person will handle customer's backorders, customer returns and troubleshooting. In addition, this person will serve as a key contact and liaison to our inside and outside salespeople while working with accounting, our purchasing department, and our warehouse people.
This role will report to the Branch Administrator.
Responsibilities
Answer and direct incoming calls via Microsoft Teams.
Manage customer returns and orders after the point of sale by using problem-solving skills to resolve account-related issues.
Scan and email vendor invoices to AP department.
Receive and process customer checks (scan and email).
Sort and distribute incoming mail.
Make weekly bank deposit.
Manage the supply closet and order office supplies.
Coordinate branch events (customer appreciation days, customer seminars, meetings).
Review and file various documents.
Assist with additional administrative tasks as needed.
Develop an understanding of the workflow from inventory, sales, accounting, and purchasing.
Enter quotes, sales orders, and create purchase orders. Maintain accurate data entry of customer information.
Handle customer service-related issues to meet the needs of the clients and vendor relations.
Support Outside Account managers.
Become a participant on the after-hours emergency rotation team.
Qualifications
Experience working in distribution is preferred
High degree of customer service ability
Ability to multi-task
Strong organizational abilities and attention to detail
Strong abstract reasoning abilities
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds at times.
Company-Provided Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account (Employer contributions for 1st year only)
401(k) (Company match contributions and discretionary annual profit-sharing plan)
Company Sponsored Life Insurance
Company Sponsored Short-Term Disability
Company Sponsored Long-Term Disability
Employee Assistance Program
Voluntary Benefits
Legal Services
Critical Illness
Life Insurance
Dependent Care/FSA
About Agilix Solutions
With a robust history dating back nearly 130 years, Agilix Solutions delivers meaningful solutions to our customers in the industrial, commercial, and construction markets. We have longstanding partnerships with top manufacturers of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions.
Agilix Solutions Equal Opportunity / Diversity & Inclusion Statement
Agilix Solutions values the unique contributions and perspectives of our team members. We are committed to a policy of providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status.
Every effort is made to ensure that our hiring, salary administration, promotion and transfer are based solely on job requirements, job performance and job-related criteria. Our policies and practices relating to compensation, benefits, transfer, retention, termination, training, self-development opportunities, as well as social and recreational programs - are administered without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, veteran status or other basis prohibited by law.
Agilix Solutions is an Equal Opportunity Employer.
Auto-ApplyDeli Customer Service Associate - #12 Paris
Service associate job in Paris, MO
Job Details 012 FL Paris Paris MO - Paris, MO RetailDescription
Cook Up Some Fun with FastLane as a Deli Cashier! 🍔✨
Are you fast, friendly, and ready to bring the fun? We're on the lookout for awesome people like YOU to join our WOCO FastLane crew! No experience? No problem-we'll train you to shine! 🌟
Why FastLane is the place to be:
💰
Competitive Pay:
Watch your paycheck grow with annual raises!
⏰
Paid Time Off:
Kick back with up to 32 hours of PTO in your first year.
💼
Health Benefits:
Insurance eligibility starts after just 90 days (if you qualify).
🎁
Exclusive Perks:
Unlock employee-only VIP Kickback Rewards.
⛽
Fuel Discount:
Save on gas, just for being part of the team!
💵
Weekly Pay:
Because who wants to wait for payday?
📈
Career Growth:
We love promoting from within-your future starts here!
🤝
Referral Bonuses:
Bring your friends along for the ride and earn extra cash.
🎄
Holiday Pay:
Celebrate and get paid for it.
📅
Flexible Scheduling:
Work a schedule that works for you.
💙
Support When You Need It:
Our Employee Assistance Program is here to help.
What does a FastLane Deli Cashier do?
🍳 Cook delicious food, follow recipes, and use equipment like fryers with ease.
💰 Operate the cash register like a pro and handle money responsibly.
😊 Deliver amazing customer service with a smile.
🚫 Follow alcohol and tobacco sales rules-keeping it responsible.
🧹 Keep the work area clean and inviting.
🥤 Stock coolers and shelves to keep customers happy.
💙 Treat co-workers, customers, and vendors with kindness and respect-because teamwork makes the dream work!
Ready to start an exciting new job where you'll learn, grow, and have fun? Apply today and join the FastLane family! 🚀
Customer Service Representative
Service associate job in Jefferson City, MO
The Customer Service Representative assists as part of a team supporting the efforts of assigned Quaker Sales Representatives and their Lumberyard and Specialty Dealer customers. The Customer Service Representative is responsible for constant communication with these partners and internal coordination of all quotes and orders for the Residential team at our Freeburg location.
Duties and Responsibilities
As the point of contact with Lumberyard and Specialty Dealers, assist in coordination of all residential quotes and orders for dealers
Take incoming customer calls, identify the customer needs and achieve the highest level of satisfaction
Assist with Return Merchandise Authorizations and credit requests by gathering information for Quaker's Accounts Payable team
Communicate order updates as needed
Assist customers with Quaker's Q1 quote and order system needs, quotes, orders, delivery issues or any other issues that pertain to customer support and satisfaction
Build an ongoing relationship and trust with customer accounts
Work closely with other team members to facilitate the quoting, order process and customer support for Quaker's Lumberyard or Commercial Sales and Support Team
Work with Sales Representatives to support the sales process
Communicate with Lumberyards, Specialty Dealers and Sales Representatives
Learn and then maintain thorough knowledge of Quaker's Q1 and Green Screen System
Learn and then maintain thorough knowledge of Quaker's Residential Window & Door Products
Prompt and regular attendance at an assigned work location.
Interact and communicate with employees and customers in an appropriate manner.
Availability on site to confer with staff members with whom the employee must interact on a regular basis.
Communicate via email, prepare reports and work schedules.
Review and analyze data and information concerning Return Merchandise Authorizations.
Plan, prioritize and monitor order activities.
Complete assigned tasks/projects in a timely manner.
Supervisory Responsibility
No direct management or supervisory responsibilities.
Safety
Observe safety and security policies and procedures, including proper use of Personal Protective Equipment; report potentially unsafe conditions; and use equipment and materials properly.
Travel
Minimal travel is for professional development, dealer visits or to commute between the Quaker campuses.
Qualifications
An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability .
Proficient with Microsoft Office software: Excel, Word, Outlook
Professional phone etiquette
Basic math skills including the ability to convert decimals to fractions
Basic knowledge of Quaker's Q1 quote and order and Green Screen Systems preferred
Basic knowledge of Quaker's Residential Window and Door Products preferred
Preferred Education and Experience
The expectation is that the individual has achieved a minimum level of education and/or related expertise to qualify for this position.
High School Diploma or a passed General Education Development test
3-6 Months related Customer Service Experience
Lumberyard, Building Industry or Retail Sales Experience preferred
Competencies and Skills
Customer Service Focused
Communication Proficiency & Listening
Team Based Mindset
Problem Solving
Attention to Detail
Accuracy
Organization
Flexibility
Reliability
Time Management
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday during normal business hours. Occasional evening and weekend work may be as job duties demand.
Physical Demands
The demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is primarily an office job and largely a sedentary role with frequent sitting. The position requires the ability to climb stairs, lift files, open filing cabinets, bend or stand as necessary. The employee is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee may also occasionally be required to lift and/or move up to 25 pounds.
Work Environment
Although the employee will primarily be in an office setting, while performing the duties of this job, the employee may need to visit the factory and be exposed to climactic variations, various levels of vibration, and moving mechanical parts. The noise level in the office is usually low, but hearing protection may be advisable or for prolonged visits to certain parts of the factory.
Other Duties and Responsibilities
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at the discretion of management any time.
Equal Employment Opportunity Statement
Quaker is an equal opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Quaker will be based on merit, qualifications, abilities, and Quaker's needs and resources. Quaker does not discriminate in any employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, age, disability, genetic information, military status, or any other category protected by law.
Customer Service Coordinator
Service associate job in Jefferson City, MO
Stimulus Technologies is a turn-key technology company offering a range of services including Managed IT services and wireless Internet services through Stimulus Broadband. You will be working for Stimulus Broadband in Jefferson City, MO as a Service Coordinator. A Stimulus Broadband Service Coordinator will work with direction to ensure the high quality of customer service. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.
Service Coordinator
You will be working for Stimulus Technologies in Jefferson City, MO as a Full-Time Service Coordinator. Stimulus Technologies is a turn-key technology company offering a range of services including high speed wireless internet services.
Success Profile
Find accomplishment by helping clients
Ensures that all assigned customer requests are completed by priority
Understand and follow workflows and procedures
Achieve high level of productive work time
Achieve 100% customer satisfaction for work completed
Motivation to learn new systems and experience career growth
Sense of urgency to make clients happy
Have the knack!
Necessary Skills
Phone etiquette and calm demeanor
PC proficiency in Windows-based applications and strong internet usage skills.
Adaptability to day-to-day work schedule priority changes.
Accountable and punctual work attendance
Work independently on projects
Have fun in a casual work environment
Requirements
Stimulus Technologies performs a pre-employment and random background checks, and illicit drug, alcohol, and cannabis tests. Due to the nature of this position, you will be required to submit to and pass the required testing.
Education
Although not required, any certifications, such as CompTIA A+, Network+, Microsoft Desktop, or Cloud Certifications, and/or applicable experience is a plus.
Pay and Benefits
Stimulus Broadband offers competitive pay and benefits. The pay scale for this position is $16-$18 hourly. Stimulus Broadband offers training and reimbursement for certifications and training in IT related fields.
COVID-19 Notice
Stimulus Broadband provides the necessary PPE to keep its employees safe and healthy. As a government contractor, employees of Stimulus Technologies will be required to be vaccinated with limited exceptions.
Service Writer
Service associate job in Marshall, MO
Job Details Marshall Location - Marshall, MODescription
Parallel Ag proudly carries AGCO farm equipment plus a full line of parts to help all farming operations. With well-known brands such as Fendt, Massey Ferguson, Manitou, Gleaner, and more, you won't find a more extensive inventory of field-ready equipment. Customers come to depend on Parallel Ag to get any job done and we are looking to add a highly motivated Service Writer to our team!
Summary:
The Service Writer position assists the Service Manager with the administrative portion of customer service care within the service department. This position is responsible for ensuring the accuracy of all repair orders (ROs) throughout the life cycle of the repair order. This position handles adding new customers, adjusting technical time on the ROs, collecting payment from customers as they come in or with COD payments. The position will maintain both internal and external customer relations and support the work of the other departments in the dealership as requested.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensure quality of open ROs; all information is correct and/or updated accordingly. Including but not limited to:
Reviewing customer account information
Ensuring all equipment information is documented on the RO
Assisting techs or manager with descriptions of the failure or service needed
Ensures that the proper condition and labor codes has been recorded on the RO
Prepare invoices and finalizes the transaction with the customer, then closes the RO. This is not an all inclusive list but is the main items that must be reviewed for quality control of the RO:
Type in the information pertaining to the failure or service needed
Verify type of repair
Ensure meter readings are included
Verify that each machinery condition is ready to settle
Close each condition separately
Maintain and follow-up open ROs
Weekly check work in progress (WIP) to determine the status of the RO
Search and update old ROs, ensuring they are not lost in the system
Assist Service Manager with other administrative duties such as but not limited to:
Researching technician's time to ensure accuracy and readiness for payroll processing
Updating customer information as necessary
Filing records
May assist in running reports
Qualifications
Experience, Education, Knowledge, Skills, and other Requirements:
Prefer High School Diploma/GED, Associate's or higher degree
Prior Service Writer experience is preferred
Proven ability to establish and maintain positive working relationships with co-workers and customers
Ability to manage the completion of duties in a timely manner
Must be able to work overtime as needed
Display a high level of initiative, effort, and commitment towards completing work efficiently
Must be able to multi-task
Demonstrate excellent customer service abilities
Be knowledgeable with Microsoft Excel, Google Docs, and basic computer functions
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to speak and communicate effectively. The employee frequently is required to stand, walk, use hands to finger, handle or feel and reach with hands and arms. The position requires standing, walking, sitting and bending all day. It may require kneeling, stooping, crouching, crawling and climbing on occasion. The employee must frequently lift and move items over 15 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 am - 5:00 pm. Occasional evening and weekend work may be required as job duties demand.
Additional Notes:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Business Services Specialist (Corporations)
Service associate job in Jefferson City, MO
This is a technical and professional position involving, analyzing documents, assisting customer with inquiries and both the routine and complex day-to-day functions of the Business Services Division. Job Functions and General Responsibilities: * Providing excellent customer service in the Business Services Division by reviewing, receiving, and processing the various and increasingly complex business entity filings.
* Utilizing a working knowledge of several different chapters of Missouri statutes as they relate to filings and assisting customers.
* Using a computer and software including Windows, Microsoft Office Suite, and Business Services specific filing software applications.
* Answering telephone inquiries, assisting walk-in customers
* Interacting with state employees, state officials, other agencies, and the general public.
* Providing technical support for online business filers with demonstrated knowledge of various internet browsers.
* Corresponding with customers through the unit email account in a timely manner.
Knowledge, Skills and Abilities:
* Excellent organization skills, self-motivation, and work prioritization skills.
* Excellent oral and written communications skills.
* Flexible and well organized to accomplish assigned tasks expediently and accurately.
* Work independently with outstanding attendance, timeliness, and professionalism.
* Follow Business Services Division policies and procedures to create quality images.
* Assist satellite offices with questions and issues regarding financial transactions.
Qualifications:
* High School Diploma or equivalent is required, some college preferred.
* Experience working in a fast-paced government office or organization preferred.
* Meets or exceeds productivity with assigned duties.
* Work with outstanding attendance, timeliness, and professionalism.
The above job description in no way implies that these are the only duties to be performed by this employee. The employee is expected to perform other duties necessary for the effective operation of the department.
Customer Service Technician
Service associate job in Jefferson City, MO
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
Additional Information
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
#LI-MH1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Financial Services Representative
Service associate job in Eldon, MO
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $16 - $19
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyParticipant Services Representative I
Service associate job in Jefferson City, MO
**SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end date of 3/6/2026.**
+ Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer.
+ Assists customer with award origination and disbursement processing and identifying and resolving processing issues.
+ Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data.
+ Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested.
+ Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application.
+ Performs manual linking and unlinking of award records and promissory/agreement to serve notes.
+ Performs analysis of COD borrower data integrity situations identified by Customer.
+ Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc.
+ Support Services shall be executed in compliance with processing and program guidelines published by Customer.
**Minimum Qualifications**
+ High School Diploma or GED
+ 0-2 years of Call center experience. 0-2 years of customer service or public relations experience.
**Other Job Specific Skills**
+ Ability to successfully adapt and perform during times of high call volume.
+ Ability to provide effective customer service and deal tactfully and courteously with the public.
+ Strong written and verbal communication skills.
+ Strong listening ability to interpret and clarify information being provided by customers.
+ Strong commitment to providing quality service.
+ Ability to foster a good working relationship and rapport with customers.
+ Keen attention to detail and accuracy.
+ Ability to work well under pressure.
+ Unwavering dedication to customer satisfaction and resolving customer concerns.
+ Ability to convey enthusiasm, energy and sincerity over the phone
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$17.20
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
*HIRING IMMEDIATELY* - Entry Level Customer Service & Marketing
Service associate job in Columbia, MO
We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets. Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing.
Job Description
ARE YOU LOOKING FOR AN EXCITING CAREER WITH
UNLIMITED GROWTH POTENTIAL?
We are one of the LEADING marketing firms providing exceptional
service to large corporations in the Jefferson City area. We recently
opened up a NEW OFFICE and are looking to fill positions in multiple
departments. These positions are ENTRY LEVEL to begin
with RAPID advancement OPPORTUNITY:
Account Management
Marketing Representative
Campaign Development
Junior Advertising Executive
Sales Associate
Whether you are looking to get your foot in the door or already have
experience, we are interested in hearing more about how your unique
skill set can benefit our company. We have team members from all
walks of life and believe that degrees and experience in marketing, as
well as other industries, can benefit our company.
QUALIFICATIONS:
Our clients are all industry leaders thus we are selective about who
we bring into our company to represent them. If you have the
following qualifications we are interested in meeting with you
Outstanding communication skills both verbal & written.
Able to prioritize and work independently with minimal supervision.
Able to work effectively in a team environment
Detail-oriented and the ability to follow up on tasks.
Work effectively under pressure and maintain a positive attitude
Capable of multi-tasking, prioritizing, and managing time efficiently
To be the best in our industry, we have to have the best people
working for us. Providing the right work environment is important to
us. We offer a high-energy, supportive team environment where
personal achievements are recognized and rewarded.
Promotional Marketing & Public Relations
Elevated IC is a privately held marketing firm in the
Jefferson City area. We are planning to expand into more locations within the next
year. We work with clients from leading industries across the country with a
strong focus in the promotional retail event industry! We have an internal training
program where we are looking to create our next generation of branch managers
from within. On a daily basis we represent our clients in some of the nation's
largest retailers.
Candidates will be trained in:
- Entry Level Management
- Promotional Sales
- Customer Service
- Event Marketing
- Public Relations
- In Person Sales W/Customers
Qualifications
Applicants Must:
- You must be in the Jefferson City area
- You must be able to START WITHIN 2 weeks
- You must be excited & motivated for challenge, growth, and training
- You must have a professional image
- You must have a great attitude, work ethic, and student mentality
We DO NOT participate in any of the following:
No Door to Door Sales
No Business to Business Sales
No Telemarketing
**Only those candidates selected by management for an interview will be
contacted.
Additional Information
All your information will be kept confidential according to EEO guidelines.
PT Automotive Customer Service Advisor - 1114
Service associate job in Jefferson City, MO
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Customer Service Representative
Service associate job in Jefferson City, MO
The Customer Service Representative assists as part of a team supporting the efforts of assigned Quaker Sales Representatives and their Lumberyard and Specialty Dealer customers. The Customer Service Representative is responsible for constant communication with these partners and internal coordination of all quotes and orders for the Residential team at our Freeburg location.
Duties and Responsibilities
* As the point of contact with Lumberyard and Specialty Dealers, assist in coordination of all residential quotes and orders for dealers
* Take incoming customer calls, identify the customer needs and achieve the highest level of satisfaction
* Assist with Return Merchandise Authorizations and credit requests by gathering information for Quaker's Accounts Payable team
* Communicate order updates as needed
* Assist customers with Quaker's Q1 quote and order system needs, quotes, orders, delivery issues or any other issues that pertain to customer support and satisfaction
* Build an ongoing relationship and trust with customer accounts
* Work closely with other team members to facilitate the quoting, order process and customer support for Quaker's Lumberyard or Commercial Sales and Support Team
* Work with Sales Representatives to support the sales process
* Communicate with Lumberyards, Specialty Dealers and Sales Representatives
* Learn and then maintain thorough knowledge of Quaker's Q1 and Green Screen System
* Learn and then maintain thorough knowledge of Quaker's Residential Window & Door Products
* Prompt and regular attendance at an assigned work location.
* Interact and communicate with employees and customers in an appropriate manner.
* Availability on site to confer with staff members with whom the employee must interact on a regular basis.
* Communicate via email, prepare reports and work schedules.
* Review and analyze data and information concerning Return Merchandise Authorizations.
* Plan, prioritize and monitor order activities.
* Complete assigned tasks/projects in a timely manner.
Supervisory Responsibility
No direct management or supervisory responsibilities.
Safety
Observe safety and security policies and procedures, including proper use of Personal Protective Equipment; report potentially unsafe conditions; and use equipment and materials properly.
Travel
Minimal travel is required for professional development, dealer visits or to commute between the Quaker campuses.
Qualifications
An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
* Proficient with Microsoft Office software: Excel, Word, Outlook
* Professional phone etiquette
* Basic math skills including the ability to convert decimals to fractions
* Basic knowledge of Quaker's Q1 quote and order and Green Screen Systems preferred
* Basic knowledge of Quaker's Residential Window and Door Products preferred
Preferred Education and Experience
The expectation is that the individual has achieved a minimum level of education and/or related expertise to qualify for this position.
* High School Diploma or a passed General Education Development test
* 3-6 Months related Customer Service Experience
* Lumberyard, Building Industry or Retail Sales Experience preferred
Competencies and Skills
* Customer Service Focused
* Communication Proficiency & Listening
* Team Based Mindset
* Problem Solving
* Attention to Detail
* Accuracy
* Organization
* Flexibility
* Reliability
* Time Management
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday during normal business hours. Occasional evening and weekend work may be required as job duties demand.
Physical Demands
The demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is primarily an office job and largely a sedentary role with frequent sitting. The position requires the ability to climb stairs, lift files, open filing cabinets, bend or stand as necessary. The employee is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee may also occasionally be required to lift and/or move up to 25 pounds.
Work Environment
Although the employee will primarily be in an office setting, while performing the duties of this job, the employee may need to visit the factory and be exposed to climactic variations, various levels of vibration, and moving mechanical parts. The noise level in the office is usually low, but hearing protection may be advisable or required for prolonged visits to certain parts of the factory.
Other Duties and Responsibilities
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at the discretion of management any time.
Equal Employment Opportunity Statement
Quaker is an equal opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Quaker will be based on merit, qualifications, abilities, and Quaker's needs and resources. Quaker does not discriminate in any employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, age, disability, genetic information, military status, or any other category protected by law.
Customer Service Coordinator
Service associate job in Jefferson City, MO
Job DescriptionSalary: $16 - $18 DOE
Stimulus Technologies is a turn-key technology company offering a range of services including Managed IT services and wireless Internet services through Stimulus Broadband. You will be working for Stimulus Broadband in Jefferson City, MO as a Service Coordinator. A Stimulus Broadband Service Coordinator will work with direction to ensure the high quality of customer service. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.
Service Coordinator
You will be working for Stimulus Technologies in Jefferson City, MO as a Full-Time Service Coordinator. Stimulus Technologies is a turn-key technology company offering a range of services including high speed wireless internet services.
Success Profile
Find accomplishment by helping clients
Ensures that all assigned customer requests are completed by priority
Understand and follow workflows and procedures
Achieve high level of productive work time
Achieve 100% customer satisfaction for work completed
Motivation to learn new systems and experience career growth
Sense of urgency to make clients happy
Have the knack!
Necessary Skills
Phone etiquette and calm demeanor
PC proficiency in Windows-based applications and strong internet usage skills.
Adaptability to day-to-day work schedule priority changes.
Accountable and punctual work attendance
Work independently on projects
Have fun in a casual work environment
Requirements
Stimulus Technologies performs a pre-employment and random background checks, and illicit drug, alcohol, and cannabis tests. Due to the nature of this position, you will be required to submit to and pass the required testing.
Education
Although not required, any certifications, such as CompTIA A+, Network+, Microsoft Desktop, or Cloud Certifications, and/or applicable experience is a plus.
Pay and Benefits
Stimulus Broadband offers competitive pay and benefits. The pay scale for this position is $16-$18 hourly. Stimulus Broadband offers training and reimbursement for certifications and training in IT related fields.
COVID-19 Notice
Stimulus Broadband provides the necessary PPE to keep its employees safe and healthy.As a government contractor, employees of Stimulus Technologies will be required to be vaccinated with limited exceptions.
Business Services Specialist (Corporations)
Service associate job in Jefferson City, MO
This is a technical and professional position involving, analyzing documents, assisting customer with inquiries and both the routine and complex day-to-day functions of the Business Services Division.
Job Functions and General Responsibilities:
Providing excellent customer service in the Business Services Division by reviewing, receiving, and processing the various and increasingly complex business entity filings.
Utilizing a working knowledge of several different chapters of Missouri statutes as they relate to filings and assisting customers.
Using a computer and software including Windows, Microsoft Office Suite, and Business Services specific filing software applications.
Answering telephone inquiries, assisting walk-in customers
Interacting with state employees, state officials, other agencies, and the general public.
Providing technical support for online business filers with demonstrated knowledge of various internet browsers.
Corresponding with customers through the unit email account in a timely manner.
Knowledge, Skills and Abilities:
Excellent organization skills, self-motivation, and work prioritization skills.
Excellent oral and written communications skills.
Flexible and well organized to accomplish assigned tasks expediently and accurately.
Work independently with outstanding attendance, timeliness, and professionalism.
Follow Business Services Division policies and procedures to create quality images.
Assist satellite offices with questions and issues regarding financial transactions.
Qualifications:
High School Diploma or equivalent is required, some college preferred.
Experience working in a fast-paced government office or organization preferred.
Meets or exceeds productivity with assigned duties.
Work with outstanding attendance, timeliness, and professionalism.
The above job description in no way implies that these are the only duties to be performed by this employee. The employee is expected to perform other duties necessary for the effective operation of the department.
Job Posted by ApplicantPro
Customer Service Technician
Service associate job in Jefferson City, MO
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
Additional Information
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
#LI-MH1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice